How to disagree productively and find common ground | Julia Dhar

368,500 views ・ 2018-12-10

TED


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翻译人员: Xiaobao Gan 校对人员: jacks peng
00:12
Some days, it feels like the only thing we can agree on
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有时候,我感觉我们 唯一能达成一致的事,
00:16
is that we can't agree on anything.
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就是无法在任何事上达成一致。
00:20
Public discourse is broken.
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公共讨论已经一团糟了。
00:23
And we feel that everywhere --
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我们会发现这样的场景无处不在——
00:24
panelists on TV are screaming at each other,
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电视上的辩手们互相大喊大叫,
00:27
we go online to find community and connection,
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我们上网寻找(与自己立场相同的) 社区,试图与他人建立联系,
00:30
and we end up leaving feeling angry and alienated.
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却常常在愤怒和孤立感中下线。
00:34
In everyday life, probably because everyone else is yelling,
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在日常生活中, 可能因为别人都在大喊大叫,
00:38
we are so scared to get into an argument
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我们变得特别害怕去辩论,
00:41
that we're willing not to engage at all.
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一点也不想参与其中。
00:44
Contempt has replaced conversation.
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蔑视代替了交流。
00:49
My mission in life is to help us disagree productively.
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我的人生使命是帮助大家 有效地提出不同意见。
00:54
To find ways to bring truth to light, to bring new ideas to life.
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找到揭露真相的办法, 给生活提供新的见解。
01:00
I think -- I hope --
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我认为——或者说我希望——
01:02
that there is a model for structured disagreement
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会有一个结构清晰的争论模式,
01:04
that's kind of mutually respectful
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那种相互尊重,
01:08
and assumes a genuine desire to persuade and be persuaded.
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带有说服或被说服愿望的真诚立场。
01:12
And to uncover it, let me take you back a little bit.
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为了说明白这点, 让我带你们追溯一下过去。
01:16
So, when I was 10 years old, I loved arguing.
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我10岁时,特别爱与人争论。
01:21
This, like, tantalizing possibility
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对我来说,这是一种诱人的可能性,
01:23
that you could convince someone of your point of view,
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仅凭语言的力量,
01:26
just with the power of your words.
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你就能说服别人接受你的观点。
01:30
And perhaps unsurprisingly,
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也许是意料之中,
01:31
my parents and teachers loved this somewhat less.
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我的父母和老师们 都不怎么喜欢争论。
01:35
(Laughter)
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(笑声)
01:36
And in much the same way as they decided
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就跟他们觉得
01:38
that four-year-old Julia might benefit from gymnastics to burn off some energy,
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四岁的朱莉亚通过体操 燃烧一些能量有好处一样,
01:42
they decided that I might benefit from joining a debate team.
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他们觉得我加入 辩论队可能也有好处。
01:45
That is, kind of, go somewhere to argue where they were not.
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意思就是,到他们不在的 地方争论去吧。
01:49
(Laughter)
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(笑声)
01:51
For the uninitiated,
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对于门外汉来说,
01:53
the premises of formal debate are really straightforward:
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一场正式辩论的前提非常直观:
01:55
there's a big idea on the table --
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台面上有个大的议题——
01:57
that we support civil disobedience, that we favor free trade --
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比如我们支持非暴力反抗活动, 我们青睐自由贸易——
02:02
and one group of people who speaks in favor of that idea,
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有一组人支持这个观点,
02:05
and one against.
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另一拨人则反对。
02:08
My first debate
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我的第一次辩论
02:09
in the cavernous auditorium of Canberra Girls Grammar School
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是在堪培拉女子文法学校的 圆形礼堂里进行的,
02:12
was kind of a bundle of all of the worst mistakes
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那次辩论我犯了 你们能在有线电视新闻上
02:16
that you see on cable news.
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看到的各种糟糕错误。
02:18
It felt easier to me to attack the person making the argument
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我当时觉得攻击持有论点的人
02:22
rather than the substance of the ideas themselves.
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比攻击论点的本质要简单得多。
02:25
When that same person challenged my ideas,
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当同一个人再次挑战我的观点时,
02:29
it felt terrible, I felt humiliated and ashamed.
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那种感觉特别糟糕,我感到 被羞辱了,简直无地自容。
02:33
And it felt to me like the sophisticated response to that
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它让我感觉到最精妙的反驳方式
02:36
was to be as extreme as possible.
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是尽可能的极端。
02:40
And despite this very shaky entry into the world of debate, I loved it.
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尽管我硬着头皮走进了 辩论的世界,却开始入迷了。
02:45
I saw the possibility, and over many years worked really hard at it,
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我看到了那种可能性,我努力了很多年,
02:50
became really skilled at the technical craft of debate.
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掌握了娴熟的辩论技巧。
02:54
I went on to win the World Schools Debating Championships three times.
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我赢得了三次世界校园辩论赛的冠军。
02:58
I know, you're just finding out that this is a thing.
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我看得出来,你们压根儿 不知道还有这么个比赛。
03:00
(Laughter)
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(笑声)
03:04
But it wasn't until I started coaching debaters,
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但直到我开始培训那些
03:07
persuaders who are really at the top of their game,
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在他们领域中具备顶尖实力的 辩手和说服者时,
03:11
that I actually got it.
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我才真正认识到,
03:13
The way that you reach people is by finding common ground.
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接触他人的方式是寻找共同立场。
03:18
It's by separating ideas from identity
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这是通过区别对待观点和身份,
03:21
and being genuinely open to persuasion.
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并真诚开放接受说服来实现的。
03:24
Debate is a way to organize conversations about how the world is, could, should be.
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通过辩论的方式,可以组织世界是什么, 可能是什么,应该是什么的对话。
03:32
Or to put it another way,
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或者换一种方法说,
03:33
I would love to offer you my experience-backed,
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我很乐意分享我的亲身经验,
03:37
evidence-tested guide to talking to your cousin about politics
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经过实践检验的指导方案, 来教你在下一次的家庭晚宴中
03:40
at your next family dinner;
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和你的表兄妹谈谈政治;
03:42
reorganizing the way in which your team debates new proposals;
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重新组织你们团队讨论新提案的方式;
03:46
thinking about how we change our public conversation.
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想想该如何改变我们的公共交流方式。
03:50
And so, as an entry point into that:
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那么,我们先要找到一个切入点:
03:52
debate requires that we engage with the conflicting idea,
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辩论要求我们直截了当 而不失礼貌,面对面地
03:57
directly, respectfully, face to face.
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直面相互冲突的观点。
04:01
The foundation of debate is rebuttal.
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辩论的基础是反驳。
04:03
The idea that you make a claim and I provide a response,
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就是你发表论点然后我回复,
04:07
and you respond to my response.
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然后你再对我的回复作出应对。
04:10
Without rebuttal, it's not debate, it's just pontificating.
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如果没有反驳,那不叫辩论, 那只能叫自说自话。
04:14
And I had originally imagined that the most successful debaters,
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我一开始曾想象过 那些最成功的辩手们,
04:18
really excellent persuaders,
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最出色的说客们,
04:20
must be great at going to extremes.
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都一定特别擅长走向极端。
04:24
They must have some magical ability to make the polarizing palatable.
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他们一定有某种令极端观点 变得可以接受的神奇能力。
04:31
And it took me a really long time to figure out
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我花了很长的时间才想通,
04:34
that the opposite is actually true.
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事实其实恰恰相反。
04:38
People who disagree the most productively start by finding common ground,
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最富有成效地提出异议的人, 通常都是从寻找共同立场开始的,
04:43
no matter how narrow it is.
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无论共同立场是多么的小。
04:45
They identify the thing that we can all agree on
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他们首先找出来我们都认同的事情,
04:48
and go from there:
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然后以此为出发点:
04:50
the right to an education, equality between all people,
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受教育的权利,全人类的平等,
04:55
the importance of safer communities.
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一个更安全社区的重要性。
04:58
What they're doing is inviting us
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他们正在我们带到如
04:59
into what psychologists call shared reality.
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心理学家所说的“共享现实”中去。
05:04
And shared reality is the antidote to alternative facts.
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而共享现实正是另类事实的解药。
05:10
The conflict, of course, is still there.
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当然,冲突仍然存在。
05:13
That's why it's a debate.
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所以它才叫做辩论。
05:15
Shared reality just gives us a platform to start to talk about it.
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共享现实给了我们一个谈论它的平台。
05:20
But the trick of debate is that you end up doing it directly,
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但辩论的诀窍在于 你最终得通过直接讨论,
05:24
face to face, across the table.
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面对面,在台面上来实现。
05:26
And research backs up that that really matters.
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研究发现也证明这点非常关键。
05:30
Professor Juliana Schroeder at UC Berkeley and her colleagues
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加州大学伯克利分校的教授 朱丽安娜 · 施罗德和同事的
05:34
have research that suggests that listening to someone's voice
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研究表明,在人们提出有争议的观点时,
05:38
as they make a controversial argument
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倾听他们的声音
05:40
is literally humanizing.
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是人性化的过程。
05:42
It makes it easier to engage with what that person has to say.
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这会让你更容易理解对方要说的话。
05:47
So, step away from the keyboards, start conversing.
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所以,现在请远离键盘, 开始和别人交流。
05:52
And if we are to expand that notion a little bit,
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如果我们把这个观点扩展开来,
05:54
nothing is stopping us from pressing pause on a parade of keynote speeches,
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没什么能阻止我们 在一系列主题演讲中,
06:01
the sequence of very polite panel discussions,
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在有礼貌的小组讨论中按下暂停键,
06:05
and replacing some of that with a structured debate.
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并用一场结构分明的 辩论来替代它们。
06:09
All of our conferences could have, at their centerpiece,
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我们所有的会议都可以有意识地
06:12
a debate over the biggest, most controversial ideas in the field.
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对该领域中最大、 最具争议的观点展开辩论。
06:17
Each of our weekly team meetings could devote 10 minutes
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我们每周的小组会议 都可以拿出十分钟
06:21
to a debate about a proposal to change the way in which that team works.
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来辩论一个改变团队 运作方式的提议。
06:26
And as innovative ideas go, this one is both easy and free.
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随着创新的点子不断涌现, 这种方法不仅方便,还不费钱,
06:31
You could start tomorrow.
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你甚至可以明天起就这么干。
06:33
(Laughter)
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(笑声)
06:34
And once we're inside this shared reality,
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一旦我们进入了共享现实的层面,
06:37
debate also requires that we separate ideas
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辩论也要求我们将观点
06:41
from the identity of the person discussing them.
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从提出观点的人的身份中分离出来。
所以在一场正式的辩论中, 只有有争议性的东西才能成为话题:
06:45
So in formal debate, nothing is a topic unless it is controversial:
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06:49
that we should raise the voting age, outlaw gambling.
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比如我们应该提升选民年龄, 禁止非法赌博。
06:54
But the debaters don't choose their sides.
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但是辩手们并不选择自己的立场。
06:58
So that's why it makes no sense to do what 10-year-old Julia did.
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这就是为什么那个10岁的 朱莉亚做的事情毫无意义。
07:02
Attacking the identity of the person making the argument is irrelevant,
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攻击参与争论的人的身份 和辩论并不相干,
07:07
because they didn't choose it.
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因为他们无权选择自己的立场。
07:09
Your only winning strategy
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你唯一获胜的策略
07:12
is to engage with the best, clearest, least personal version of the idea.
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就是去和最好,最清晰, 最客观的观点直接交锋。
07:20
And it might sound impossible or naive to imagine
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这听起来可能有点不现实, 或者说有点幼稚,去想象
07:24
that you could ever take that notion outside the high school auditorium.
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你能把这种想法带出高中礼堂。
07:28
We spend so much time dismissing ideas as democrat or republican.
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我们花了太多时间来驳斥 民主党或共和党人的观点。
07:35
Rejecting proposals because they came from headquarters,
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拒绝提议只是因为这是来自总部,
07:38
or from a region that we think is not like ours.
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或是来自一个我们认为 跟我们不同地方。
07:42
But it is possible.
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但这是可能的。
07:44
When I work with teams, trying to come up with the next big idea,
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当我和团队一起工作, 要想出一个什么新点子,
07:48
or solve a really complex problem,
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或是解决一个极其复杂的问题时,
07:51
I start by asking them, all of them, to submit ideas anonymously.
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我会让他们所有人匿名提交观点。
07:57
So by way of illustration, two years ago,
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例如,两年前,
07:59
I was working with multiple government agencies
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我和多个政府部门一起在考虑
08:02
to generate new solutions to reduce long-term unemployment.
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解决长期失业问题的新的方案。
08:06
Which is one of those really wicked,
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这也是极其难缠,棘手,
08:08
sticky, well-studied public policy problems.
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以及早已经被研究透了的 公共政策问题之一。
08:12
So exactly as I described, right at the beginning,
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和我之前说的一样,在开始的时候,
08:15
potential solutions were captured from everywhere.
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可能的解决方案 都是从各处搜集来的。
08:18
We aggregated them,
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我们把它们收集到一起,
08:20
each of them was produced on an identical template.
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每一个方案都按照相同的模版呈现。
08:23
At this point, they all look the same, they have no separate identity.
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在这一点上,它们看起来 都是一样的,没什么明显的不同。
08:27
And then, of course, they are discussed, picked over,
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当然,随后会它们被挑出来讨论,
08:31
refined, finalized.
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提炼,最终审定。
08:33
And at the end of that process, more than 20 of those new ideas
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在这个过程的末尾, 二十多个新的点子
08:36
are presented to the cabinet ministers responsible for consideration.
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都呈送到了负责决策的 内阁大臣们面前。
08:41
But more than half of those, the originator of those ideas
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但其中超过半数的点子,它们的创作者
08:47
was someone who might have a hard time getting the ear of a policy advisor.
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曾经都是在政策顾问面前 连话都说不上的人。
08:52
Or who, because of their identity,
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或者一些由于身份卑微,
08:53
might not be taken entirely seriously if they did.
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其观点从来没有被当作一回事的人。
08:57
Folks who answer the phones, assistants who manage calendars,
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那些接电话的职员,管理日程表的助理,
09:01
representatives from agencies who weren't always trusted.
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来自不总是被信任的机构的代表。
09:07
Imagine if our news media did the same thing.
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想想如果我们的新闻媒体 干过的同样事情会如何。
09:09
You can kind of see it now -- a weekly cable news segment
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那场景几乎历历在目—— 本周的有线电视新闻时段
09:13
with a big policy proposal on the table
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有一份重要的政策提议在台面上,
09:15
that doesn't call it liberal or conservative.
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也不知道来自自由党派还是保守党派。
09:19
Or a series of op-eds for and against a big idea
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或者是对某个观点提出 一连串支持或反对的观点,
09:25
that don't tell you where the writers worked.
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也不会告诉你其作者在哪里工作。
09:28
Our public conversations, even our private disagreements,
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我们的公众对话, 甚至是我们的个人异见,
09:32
can be transformed by debating ideas, rather than discussing identity.
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都可以通过辩论观点来转换, 而不是讨论身份立场。
09:40
And then, the thing that debate allows us to do as human beings
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作为人类,辩论还让我们能够
09:43
is open ourselves, really open ourselves up
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真正开放自己的心态,
09:47
to the possibility that we might be wrong.
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去接受我们犯了错误的可能。
09:50
The humility of uncertainty.
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对不确定性的谦逊。
09:54
One of the reasons it is so hard to disagree productively
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难以有效地进行争执的原因之一
09:58
is because we become attached to our ideas.
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就是我们常常执着于自己的意见。
10:01
We start to believe that we own them and that by extension, they own us.
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我们开始认为我们拥有它们, 延伸开去就是,它们拥有我们。
10:08
But eventually, if you debate long enough,
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但最终,如果你辩论的时间够长,
10:11
you will switch sides,
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你的立场就会改变,
10:12
you'll argue for and against the expansion of the welfare state.
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你会在扩大国家福利的 争论中不停变换立场。
10:16
For and against compulsory voting.
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也会赞同或反对强制投票。
10:19
And that exercise flips a kind of cognitive switch.
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这种训练会颠覆你的认知转换。
10:24
The suspicions that you hold
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你对那些
10:26
about people who espouse beliefs that you don't have, starts to evaporate.
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不同信仰的人所持有的 疑虑就会开始消失。
10:31
Because you can imagine yourself stepping into those shoes.
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因为你已经可以 站在他们的角度思考了。
10:35
And as you're stepping into those,
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而当你站在他们的角度思考时,
10:37
you're embracing the humility of uncertainty.
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你就是在接受不确定性带来的谦逊,
10:40
The possibility of being wrong.
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也是在接受犯错的可能性。
10:43
And it's that exact humility that makes us better decision-makers.
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正是那种谦逊让我们 成为了更好的决策者。
10:48
Neuroscientist and psychologist Mark Leary at Duke University and his colleagues
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杜克大学的神经学家以及心理学家 马克 · 里亚利和他的同事
10:53
have found that people who are able to practice --
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发现那些能够实践这些的人——
10:55
and it is a skill --
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这是一种技能——
10:57
what those researchers call intellectual humility
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也就是研究者称为大智若愚的人,
11:00
are more capable of evaluating a broad range of evidence,
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拥有广泛评估不同证据的能力,
11:04
are more objective when they do so,
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他们在评估时也会更加客观,
11:06
and become less defensive when confronted with conflicting evidence.
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在面对冲突证据时 也不会摆出防御的姿态。
11:11
All attributes that we want in our bosses,
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这些正是所有我们希望我们的老板,
11:14
colleagues, discussion partners, decision-makers,
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同事,共同讨论的搭档 以及决策者都具有的美德,
11:17
all virtues that we would like to claim for ourselves.
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所有我们想要自己拥有的美德。
11:22
And so, as we're embracing that humility of uncertainty,
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所以,当我们拥抱 这种不确定性的谦逊时,
11:26
we should be asking each other, all of us, a question.
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所有人都应该彼此问这样一个问题。
11:30
Our debate moderators, our news anchors should be asking it
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我们辩论节目的主持, 以及新闻主播都应该问
11:34
of our elective representatives and candidates for office, too.
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我们的普选代表以及候选议员,
11:38
"What is it that you have changed your mind about and why?"
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“你改变了什么主意,为什么改变主意?”
11:44
"What uncertainty are you humble about?"
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“你对什么事情的不确定性保持谦逊?”
11:50
And this by the way, isn't some fantasy
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顺便一提,这不是什么
11:52
about how public life and public conversations could work.
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关于公共生活以及 公众对话如何运作的幻想。
11:56
It has precedent.
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这是有先例的。
11:57
So, in 1969,
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在1969年,
11:59
beloved American children's television presenter Mister Rogers
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著名的美国儿童电视节目 主持人罗杰斯先生
12:03
sits impaneled
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坐在由看起来
12:05
before the United States congressional subcommittee on communications,
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特别乖戾的约翰 · 帕斯托尔主持的
12:08
chaired by the seemingly very curmudgeonly John Pastore.
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美国国会通信小组委员会面前。
12:13
And Mister Rogers is there to make a kind of classic debate case,
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罗杰斯先生在这里要做一个经典辩论,
12:16
a really bold proposal:
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一个非常大胆的提议:
12:18
an increase in federal funding for public broadcasting.
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提高公共电视广播节目的 联邦政府拨款。
12:23
And at the outset,
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一开始,
纪律委员会参议员 帕斯托尔没有准许通过。
12:25
committee disciplinarian Senator Pastore is not having it.
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12:27
This is about to end really poorly for Mister Rogers.
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这都差点就成为 罗杰斯先生可怜的结局了。
12:31
But patiently, very reasonably, Mister Rogers makes the case
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但凭着耐心,理智,罗杰斯先生解释了
12:37
why good quality children's broadcasting,
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为什么高质量的儿童节目,
12:40
the kinds of television programs that talk about the drama that arises
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那些讲述出现在多数普通家庭中的
12:44
in the most ordinary of families,
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奇闻逸事的电视节目,
12:47
matters to all of us.
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对我们所有人都至关重要。
12:49
Even while it costs us.
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即便它需要花费成本。
12:51
He invites us into a shared reality.
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他把我们带入到了共享现实的层面。
12:55
And on the other side of that table,
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而在辩论的另一方,
12:57
Senator Pastore listens, engages and opens his mind.
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帕斯托尔参议员在聆听,并用心去思考。
13:05
Out loud, in public, on the record.
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参议员大声地,公开地,在录音的情况下,
13:10
And Senator Pastore says to Mister Rogers,
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对罗杰斯先生说:
13:13
"You know, I'm supposed to be a pretty tough guy,
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“要知道,我本来是个相当固执的人,
13:15
and this is the first time I've had goosebumps in two days."
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但这是两天来我第一次起鸡皮疙瘩。”
13:19
And then, later, "It looks like you just earned the 20 million dollars."
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然后,他又说,”看起来你 赢得了两千万美元。”
13:26
We need many more Mister Rogers.
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我们需要更多像罗杰斯先生一样的人。
13:29
People with the technical skills of debate and persuasion.
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需要更多拥有辩论和说服技巧的人。
13:33
But on the other side of that table,
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但在辩论桌的另一边,
13:35
we need many, many, many more Senator Pastores.
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我们也需要很多,甚至更多 像帕斯托尔参议员一样的人。
13:41
And the magic of debate is that it lets you, it empowers you
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辩论的魔力在于它能够 让你,赋予你力量,
13:45
to be both Mister Rogers and Senator Pastore simultaneously.
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同时成为罗杰斯先生 和帕斯托尔议员一样的人。
13:51
When I work with those same teams that we talked about before,
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当我和那些我们之前 说过的团队一起工作时,
13:54
I ask them at the outset to pre-commit to the possibility of being wrong.
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我请求他们用最长远的考虑 去承认出错的可能性。
14:00
To explain to me and to each other what it would take to change their minds.
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让他们向我以及其他每一个人 解释如何能让他们改变主意。
14:05
And that's all about the attitude, not the exercise.
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这都是态度的问题,而非实践。
14:09
Once you start thinking about what it would take to change your mind,
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一旦你开始思考什么会让你改变主意,
14:12
you start to wonder why you were quite so sure in the first place.
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你就会开始想为什么 你一开始会如此确信。
14:17
There is so much that the practice of debate
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有很多辩论的实践
14:21
has to offer us for how to disagree productively.
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教我们如何去有效地争论。
14:24
And we should bring it to our workplaces,
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我们应该把这些方法带到工作中,
14:27
our conferences, our city council meetings.
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带到会议中, 以及我们的市参议会中。
14:30
And the principles of debate can transform the way that we talk to one another,
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辩论的原则能够改变 我们彼此交流的方式,
14:35
to empower us to stop talking and to start listening.
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能够让我们停止说话,开始聆听。
14:40
To stop dismissing and to start persuading.
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停止拒绝,开始说服。
14:44
To stop shutting down and to start opening our minds.
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停止自我封闭, 并开始开放自己的思维。
14:48
Thank you so much.
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非常感谢大家。
14:50
(Applause)
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(掌声)
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