How to embrace emotions at work | The Way We Work, a TED series

Transcriber: TED Translators admin

Prevodilac: Ivana Korom Lektor: Ivana Krivokuća

No matter how hard you might try,

Koliko god da se trudite,

you can't just flip a switch when you step into the office

ne možete samo da pritisnete prekidač kada uđete u kancelariju

and turn your emotions off.

i da isključite emocije.

Feeling feelings is part of being human.

Osećanja su deo ljudskosti.

[The Way We Work]

[Način na koji radimo]

A pervasive myth exists that emotions don't belong at work,

Postoji uporan mit da emocijama nije mesto na poslu,

and this often leads us

a to nas često vodi tome da pogrešno izjednačavamo

to mistakenly equate professionalism with being stoic or even cold.

profesionalizam sa stoicizmom ili hladnoćom.

But research shows that in the moments when our colleagues

Ali istraživanja pokazuju da u trenucima kada naše kolege

drop their glossy professional presentation,

odbace svoj upeglani profesionalni nastup,

we're actually much more likely to believe what they're telling us.

pre ćemo poverovati u ono što nam govore.

We feel connected to the people around us.

Osećamo se povezanim sa ljudima oko nas.

We try harder, we perform better

Više se trudimo, bolje radimo

and we're just generally kinder.

i uopšte, ljubazniji smo.

So it's about time that we learn how to embrace emotion at work.

Tako da je pravo vreme da naučimo kako da prihvatimo emocije na poslu.

Now, that's not to say

To ne znači

you should suddenly become a feelings fire hose.

da odjednom treba da postanete emocionalna fontana.

A line exists between sharing, which builds trust,

Postoji granica između deljenja, koje gradi poverenje,

and oversharing, which destroys it.

i previše deljenja, koje ga uništava.

If you suddenly let your feelings run wild at work

Ako odjednom dozvolite da se osećanja nesmetano izlivaju na poslu

and give people far more information than they bargained for,

i date ljudima više informacija nego što su želeli,

you make everyone around you uncomfortable

svima oko vas će biti neprijatno

and you also undermine yourself.

i ponizićete se.

You're more likely to be seen as weak or lacking self awareness,

Verovatnije je da će misliti da ste slabi ili da vam nedostaje samosvest,

so, great to say you weren't feeling well last night --

pa je dobro da kažete da vam sinoć nije bilo dobro -

you don't need to go into every lurid detail

ne morate da otkrivate svaki užasni detalj

about how you got reacquainted with your half-digested dinner.

o tome kako ste ponovo sreli svoju polusvarenu večeru.

So there's a wide spectrum of emotional expression.

Postoji širok spektar emocionalnog izražavanja.

On one hand, you have under-emoters,

S jedne strane imate one koji ne pokazuju dovoljno,

or people who have a hard time talking about their feelings,

ili ljude kojima je teško da govore o svojim osećanjima,

and on the other end are over-emoters,

a s druge strane su oni koji previše pokazuju,

those who constantly share everything that's going on inside,

koji stalno dele sve što im se dešava,

and neither of these make for a healthy workplace.

ali ni jedni ni drugi ne čine zdravu radnu sredinu.

So what's the balance between these two extremes?

Šta je ravnoteža između ova dva ekstrema?

It's something called selective vulnerability.

Nešto što se naziva selektivna ranjivost.

Selective vulnerability is opening up

To je otvaranje

while still prioritizing stability and psychological safety,

dok istovremeno vodite računa o stabilnosti i psihološkoj sigurnosti,

both for you and for your colleagues.

kako prema sebi, tako i prema kolegama.

Luckily, anyone can learn

Srećom, uz vežbu,

to be selectively vulnerable, with practice.

svako može da nauči da bude selektivno ranjiv.

Here are four ways to get started.

Evo četiri načina da počnete.

First, flag your feelings without becoming emotionally leaky.

Prvo, pokažite osećanja bez preterivanja.

Bad moods are contagious,

Loša raspoloženja su zarazna,

and even if you're not vocalizing what you're feeling,

i čak i kada ne govorite šta osećate,

chances are your body language or your expressions

verovatno jezik vašeg tela ili vaši izrazi lica

are a dead giveaway.

to otvoreno odaju.

So if you are crossing your arms or hammering on your keyboard,

Ako prekrštate ruke ili glasno kucate po tastaturi,

your coworkers are going to know you're upset.

vaše kolege će znati da ste uznemireni.

And if you don't say anything,

A ako ništa ne kažete,

they might start to think it's about them and get worried.

možda će pomisliti da se radi o njima i zabrinuće se.

So if you are reacting to a non-work-related event,

Dakle, ako reagujete na događaj koji nema veze s poslom,

so traffic for example, just flag it.

na primer, na saobraćaj, recite to.

You don't need to go into detail.

Ne morate ići u detalje.

You can say something as simple as "I'm having a bad morning.

Recite nešto jednostavno poput: „Dan mi je loše počeo.

It has nothing to do with you."

Nema veze sa tobom.“

Now if it's a work-related event

Ako događaj koji ima veze s poslom

that's causing you to feel strong emotions,

izaziva u vama jake emocije,

that brings us to point number two.

to nas dovodi do druge tačke.

Try to understand the need behind your emotion,

Pokušajte da razumete potrebu koja se nalazi iza emocije,

and then address that need.

i onda se njome pozabavite.

If you suddenly start to find everyone around you irritating,

Ako vas odjednom svi oko vas nerviraju,

sit back and reflect on that.

sedite i razmislite o tome.

And it might be that you're irritable because you're anxious,

Možda ste nervozni jer ste anksiozni,

and you're anxious because you're worried about hitting a looming deadline.

a anksiozni ste jer ste zabrinuti zbog nadolazećeg roka.

And in that case, you can go back to your team

U tom slučaju, obratite se svom timu

to address that need and say something like,

kako biste zadovoljili svoju potrebu i recite:

"I want to make sure I get everything done ahead of the deadline.

„Želim da budem sigurna da ću uraditi sve na vreme.

Can you help me put together a realistic plan to do that?"

Da li možete da mi pomognete da napravim realan plan za to?"

If you're thinking of sharing,

Ako želite da podelite,

try and put yourself in the other person's shoes.

probajte da se postavite na tuđe mesto.

So if what you're about to say would help you feel more supported

Ako bi ono što želite da kažete učinilo da se osećate podržano

and better understand the situation,

i da bolje razumete situaciju,

then go ahead and share it.

onda to i podelite.

But if it gives you any kind of pause, you might want to leave it out.

Ali ako se iole uzdržavate, možda bi bilo dobro da to izostavite.

And finally, read the room and provide a path forward.

I konačno, napravite procenu i plan za dalje.

If everyone on your team has been pulling long hours,

Ako su svi u vašem timu radili prekovremeno,

and you notice that one of your colleagues seems particularly deflated or anxious,

i primećujete da jedan kolega deluje izduvano ili napeto,

you can acknowledge that and show some empathy,

recite to i pokažite empatiju,

but then try to give them something actionable

ali onda pokušajte da mu date konkretan savet

that they could hold on to.

za koji može da se uhvati.

U ovom slučaju,

And in this case,

možete da predložite da od menadžera

you could suggest that you go to your manager

zatražite da se nedeljni sastanak odloži za dan

and ask that your weekly meeting

be pushed back a day so you both have more time to work.

kako biste oboje imali više vremena da radite.

You're showing you're invested in their success,

Pokazujete da vam je stalo do njegovog uspeha,

ali i do njegove dobrobiti.

but also that you care about their well-being.

Kada možemo iskreno da kažemo šta osećamo,

When we can be honest about what we feel,

and freely suggest ideas, make mistakes

i da slobodno dajemo ideje, da grešimo,

and just not have to hide every piece of who we are,

i da ne krijemo svaki deo sebe,

we're much more likely to stay at the company for a long time.

verovatnije je da ćemo dugo ostati u toj firmi.

We're also happier and more productive.

Takođe smo srećniji i produktivniji.

So take a moment to reflect on the emotional expression

Razmislite o emocionalnom izrazu

that you bring to work each day.

koji donosite na posao svakog dana.

And if you are prone to oversharing, try editing.

Ako težite da previše delite, probajte da smanjite.

And if you're a little bit more reserved,

Ako ste rezervisaniji,

tražite trenutke kada možete da se otvorite kolegama

look for moments when you can open up to your colleagues

and be a bit vulnerable.

i budete malo ranjiviji.

I postoji dobra šansa da ćete videti veliku promenu

And chances are, there will be a big difference

in how people respond to you.

u odnosu kolega prema vama.

And selective vulnerability might just become

Selektivna ranjivost možda postane

one of your most valuable tools.

jedan od vaših najvrednijih alata.