The unexpected benefit of celebrating failure | Astro Teller

364,396 views ・ 2016-05-09

TED


Please double-click on the English subtitles below to play the video.

00:12
In 1962 at Rice University,
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JFK told the country about a dream he had,
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a dream to put a person on the moon by the end of the decade.
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The eponymous moonshot.
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No one knew if it was possible to do
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but he made sure a plan was put in place to do it if it was possible.
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That's how great dreams are.
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Great dreams aren't just visions,
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they're visions coupled to strategies for making them real.
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I have the incredible good fortune to work at a moonshot factory.
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At X -- formerly called Google X --
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you'll find an aerospace engineer working alongside a fashion designer
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and former military ops commanders brainstorming with laser experts.
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These inventors, engineers and makers are dreaming up technologies
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that we hope can make the world a wonderful place.
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We use the word "moonshots" to remind us to keep our visions big --
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to keep dreaming.
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And we use the word "factory" to remind ourselves
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that we want to have concrete visions --
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concrete plans to make them real.
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Here's our moonshot blueprint.
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Number one:
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we want to find a huge problem in the world
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that affects many millions of people.
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Number two:
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we want to find or propose a radical solution for solving that problem.
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And then number three:
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there has to be some reason to believe
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that the technology for such a radical solution
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could actually be built.
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But I have a secret for you.
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The moonshot factory is a messy place.
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But rather than avoid the mess,
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pretend it's not there,
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we've tried to make that our strength.
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We spend most of our time breaking things
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and trying to prove that we're wrong.
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That's it, that's the secret.
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Run at all the hardest parts of the problem first.
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Get excited and cheer,
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"Hey! How are we going to kill our project today?"
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We've got this interesting balance going
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where we allow our unchecked optimism to fuel our visions.
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But then we also harness enthusiastic skepticism
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to breathe life, breathe reality into those visions.
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I want to show you a few of the projects
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that we've had to leave behind on the cutting room floor,
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and also a few of the gems
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that at least so far, have not only survived that process,
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but have been accelerated by it.
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Last year we killed a project in automated vertical farming.
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This is some of the lettuce that we grew.
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One in nine people in the world suffers from undernourishment.
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So this is a moonshot that needs to happen.
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Vertical farming uses 10 times less water
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and a hundred times less land than conventional farming.
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And because you can grow the food close to where it's consumed,
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you don't have to transport it large distances.
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We made progress in a lot of the areas
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like automated harvesting and efficient lighting.
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But unfortunately,
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we couldn't get staple crops like grains and rice to grow this way.
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So we killed the project.
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Here's another huge problem.
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We pay enormous costs in resources and environmental damage
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to ship goods worldwide.
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Economic development of landlocked countries
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is limited by lack of shipping infrastructure.
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The radical solution?
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A lighter-than-air, variable-buoyancy cargo ship.
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This has the potential to lower,
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at least overall,
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the cost, time and carbon footprint of shipping
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without needing runways.
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We came up with this clever set of technical breakthroughs
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that together might make it possible for us to lower the cost enough
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that we could actually make these ships --
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inexpensively enough in volume.
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But however cheap they would have been to make in volume
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it turned out that it was going to cost close to 200 million dollars
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to design and build the first one.
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200 million dollars is just way too expensive.
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Because X is structured with these tight feedback loops
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of making mistakes and learning and new designs,
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we can't spend 200 million dollars
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to get the first data point
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about whether we're on the right track or not.
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If there's an Achilles' heel in one our projects,
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we want to know it now, up front, not way down the road.
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So we killed this project, too.
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Discovering a major flaw in a project
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doesn't always mean that it ends the project.
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Sometimes it actually gets us onto a more productive path.
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This is our fully self-driving vehicle prototype,
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which we built without a steering wheel or break pedal.
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But that wasn't actually our goal when we started.
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With 1.2 million people dying on the roads globally every year,
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building a car that drives itself was a natural moonshot to take.
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Three and a half years ago,
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when we had these Lexus, retrofitted, self-driving cars in testing,
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they were doing so well, we gave them out to other Googlers
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to find out what they thought of the experience.
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And what we discovered
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was that our plan to have the cars do almost all the driving
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and just hand over to the users in case of emergency
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was a really bad plan.
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It wasn't safe
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because the users didn't do their job.
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They didn't stay alert
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in case the car needed to hand control back to them.
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This was a major crisis for the team.
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It sent them back to the drawing board.
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And they came up with a beautiful, new perspective.
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Aim for a car where you're truly a passenger.
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You tell the car where you want to go,
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you push a button
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and it takes you from point A to point B by itself.
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We're really grateful
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that we had this insight as early on in the project as we did.
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And it's shaped everything we've done since then.
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And now our cars have self-driven more than 1.4 million miles,
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and they're out everyday
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on the streets of Mountain View, California and Austin, Texas.
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The cars team shifted their perspective.
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This is one of X's mantras.
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Sometimes shifting your perspective is more powerful than being smart.
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Take wind energy.
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It's one of my favorite examples of perspective shifting.
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There's no way that we're going to build
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a better standard wind turbine than the experts in that industry.
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But we found a way to get up higher into the sky,
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and so get access to faster, more consistent winds,
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and so more energy without needing hundreds of tons of steel to get there.
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Our Makani energy kite rises up from its perch
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by spinning up those propellers along its wing.
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And it pulls out a tether as it rises,
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pulling energy up through the tether.
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Once the tether's all the way out,
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it goes into crosswind circles in the sky.
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And now those propellers that lifted it up have become flying turbines.
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And that sends energy back down the tether.
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We haven't yet found a way to kill this project.
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And the longer it survives that pressure, the more excited we get
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that this could become a cheaper and more deployable form
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of wind energy for the world.
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Probably the craziest sounding project we have is Project Loon.
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We're trying to make balloon-powered Internet.
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A network of balloons in the stratosphere
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that beam an internet connection down to rural and remote areas of the world.
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This could bring online as many as four billion more people,
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who today have little or no internet connection.
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But you can't just take a cell tower,
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strap it to a balloon and stick it in the sky.
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The winds are too strong, it would be blown away.
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And the balloons are too high up to tie it to the ground.
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Here comes the crazy moment.
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What if, instead,
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we let the balloons drift
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and we taught them how to sail the winds to go where the needed to go?
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It turns out the stratosphere has winds
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that are going in quite different speeds and directions in thin strata.
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So we hoped that using smart algorithms and wind data from around the world,
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we could maneuver the balloons a bit,
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getting them to go up and down just a tiny bit in the stratosphere
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to grab those winds going in those different directions and speeds.
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The idea is to have enough balloons
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so as one balloon floats out of your area,
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there's another balloon ready to float into place,
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handing off the internet connection,
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just like your phone hands off between cell towers
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as you drive down the freeway.
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We get how crazy that vision sounds --
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there's the name of the project to remind us of that.
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So since 2012,
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the Loon team has prioritized the work that seems the most difficult
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and so the most likely to kill their project.
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The first thing that they did
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was try to get a Wi-Fi connection from a balloon in the stratosphere
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down to an antenna on the ground.
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It worked.
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And I promise you there were bets that it wasn't going to.
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So we kept going.
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Could we get the balloon to talk directly to handsets,
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so that we didn't need the antenna as an intermediary receiver?
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Yeah.
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Could we get the balloon bandwidth high enough
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so it was a real Internet connection?
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So that people could have something more than just SMS?
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The early tests weren't even a megabit per second,
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but now we can do up to 15 megabits per second.
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Enough to watch a TED Talk.
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Could we get the balloons to talk to each other through the sky
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so that we could reach our signal deeper into rural areas?
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Check.
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Could we get balloons the size of a house to stay up for more than 100 days,
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while costing less than five percent
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of what traditional, long-life balloons have cost to make?
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Yes. In the end.
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But I promise you, you name it, we had to try it to get there.
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We made round, silvery balloons.
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We made giant pillow-shaped balloons.
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We made balloons the size of a blue whale.
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We busted a lot of balloons.
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(Laughter)
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Since one of the things that was most likely to kill the Loon project
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was whether we could guide the balloons through the sky,
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one of our most important experiments was putting a balloon inside a balloon.
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So there are two compartments here, one with air and then one with helium.
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The balloon pumps air in to make itself heavier,
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or lets air out to make it lighter.
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And these weight changes allow it to rise or fall,
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and that simple movement of the balloon is its steering mechanism.
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It floats up or down,
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hoping to grab winds going in the speed and direction that it wants.
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But is that good enough for it to navigate through the world?
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Barely at first,
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but better all the time.
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This particular balloon, our latest balloon,
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can navigate a two-mile vertical stretch of sky
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and can sail itself to within 500 meters of where it wants to go
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from 20,000 kilometers away.
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We have lots more to do
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in terms of fine-tuning the system and reducing costs.
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But last year, a balloon built inexpensively
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went around the world 19 times over 187 days.
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So we're going to keep going.
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(Applause)
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Our balloons today
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are doing pretty much everything a complete system needs to do.
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We're in discussions with telcos around the world,
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and we're going to fly over places like Indonesia
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for real service testing this year.
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This probably all sounds too good to be true,
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and you're right.
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Being audacious
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and working on big, risky things
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makes people inherently uncomfortable.
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You cannot yell at people and force them to fail fast.
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People resist. They worry.
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"What will happen to me if I fail?
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Will people laugh at me?
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Will I be fired?"
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I started with our secret.
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I'm going to leave you with how we actually make it happen.
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The only way to get people to work on big, risky things --
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audacious ideas --
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and have them run at all the hardest parts of the problem first,
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is if you make that the path of least resistance for them.
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We work hard at X to make it safe to fail.
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Teams kill their ideas as soon as the evidence is on the table
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because they're rewarded for it.
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They get applause from their peers.
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Hugs and high fives from their manager, me in particular.
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They get promoted for it.
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We have bonused every single person on teams that ended their projects,
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from teams as small as two to teams of more than 30.
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We believe in dreams at the moonshot factory.
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But enthusiastic skepticism
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is not the enemy of boundless optimism.
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It's optimism's perfect partner.
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It unlocks the potential in every idea.
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We can create the future that's in our dreams.
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Thank you very much.
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(Applause)
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