How burnout makes us less creative | The Way We Work, a TED series

156,024 views ・ 2020-02-10

TED


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00:00
Transcriber: TED Translators admin
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翻译人员: Yizhuo He 校对人员: Jiasi Hao
00:12
A few years ago, my obsession with productivity
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几年前, 我对生产效率的过度执着
00:14
got so bad that I suffered an episode of burnout
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导致我那段时间精疲力竭。
00:18
that scared the hell out of me.
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这把我自己彻底吓到了。
00:20
I'm talking insomnia, weight gain, hair loss -- the works.
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我经历了失眠,发胖,脱发—— 但依旧在工作。
由于劳累过度,
00:24
I was so overworked that my brain
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我的大脑真的一个 新点子都想不出来。
00:26
literally couldn't come up with another idea.
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00:29
That indicated to me that my identity was linked with this idea of productivity.
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那表明了我的个人身份认同是与 生产效率联系在一起的。
00:33
[The Way We Work]
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【我们工作的方式】
00:37
Do you feel guilty if you haven't been productive enough during the day?
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你会不会因为觉得自己 白天不够高效而产生负罪感?
00:41
Do you spend hours reading productivity hacks,
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你是否曾花费数小时 阅读那些提高生产力的小窍门,
00:43
trying new frameworks and testing new apps
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尝试新的工作框架 和新的 app (应用程序)
00:46
to get even more done?
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以达到完成更多工作的目的?
00:47
I've tried them all -- task apps, calendar apps,
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所有这些方法我都试过了—— 任务管理 app ,日历 app ,
00:50
time-management apps,
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时间管理 app ,
00:51
things that are meant to manage your day.
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那些用来帮助你管理时间的工具。
00:53
We've been so obsessed with doing more
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我们对完成更多这个目标的痴迷
00:55
that we've missed the most important thing.
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让我们忽略了最重要的一点。
其实这些工具中的大多数 并不能帮到我们。
00:58
Many of these tools aren't helping.
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01:00
They're making things worse.
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它们反而让事情变得更糟了。
我们来谈一谈生产效率这个概念。
01:02
OK, let's talk about productivity for a second.
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我们现在提到的生产效率
01:05
Historically, productivity as we know it today
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01:07
was used during the industrial revolution.
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曾被用在工业革命时期。
那是一个根据持续产出 从而衡量工作表现的系统。
01:10
It was a system that measured performance based on consistent output.
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01:13
You clocked into your shift
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你准时打卡上班,
01:15
and were responsible for creating X number of widgets
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负责在流水线上
生产 X 件零部件。
01:17
on the assembly line.
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到了每天结束的时候, 很容易就能知道
01:19
At the end of the day, it was pretty easy to see
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01:21
who worked hard and who hadn't.
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哪些人工作比较认真, 以及哪些不那么认真。
01:23
When we shifted to a knowledge economy,
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当我们转变到知识经济时代,
01:25
people suddenly had tasks that were much more abstract,
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人们的工作任务 忽然就变得更抽象了,
像是写作、解决问题, 或是制定策略,
01:29
things like writing, problem-solving or strategizing,
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01:31
tasks that weren't easy to measure.
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这些都是不能被轻易衡量的工作。
01:33
Companies struggled to figure out
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企业也发现辨别谁在工作,
01:35
how to tell who was working and who wasn't,
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谁在偷懒变得更难了,
01:37
so they just adopted the old systems as best as they could,
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所以他们只能尽可能 采用那套旧系统来衡量。
01:41
leading to things like the dreaded time sheet
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由此导致了诸如令人心生恐惧的 考勤表等事物的诞生,
01:44
where everyone is under pressure
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让大家为了解释 自己怎么利用工作中的每分每秒
01:45
to justify how they spend every second of their day.
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而倍感压力。
这只是其中一个问题。
01:49
There's just one problem.
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01:50
These systems don't make a lot of sense for creative work.
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这些系统并不适用于 创造性的工作。
我们现在仍然把工作效率 视为一种耐力运动。
01:54
We still think of productivity as an endurance sport.
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01:56
You try to churn out as many blog posts
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我们试图写出 尽可能多的博客文章,
01:59
or we cram our day full of meetings.
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或用各种会议来塞满我们的一天。
02:01
But this model of constant output isn't conducive to creative thought.
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但是这种持续产出的模型 并不有益于创造性思维。
02:05
Today, knowledge workers are facing a big challenge.
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现在,知识工作者 面临着一项巨大的挑战。
02:09
We're expected to be constantly productive and creative
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我们被要求一直维持 在一个有同等效率
和创造力的状态。
02:13
in equal measure.
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02:14
But it's actually almost impossible
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但是让我们的大脑持续不断地
02:16
for our brains to continuously generate new ideas
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迸发出新点子且不停歇
02:18
with no rest.
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是几乎不可能的。
事实上,适当的休息 对恢复我们的大脑,
02:20
In fact, downtime is a necessity for our brain
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02:23
to recover and to operate properly.
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并让其正常运转是必要的。
根据南加州大学
02:26
Consider that according to a team of researchers
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02:28
from the University of Southern California,
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一个研究者团队的研究,
02:30
letting our minds wander is an essential mental state
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让我们的大脑开会小差是一种 必要的精神状态。
它可以帮助塑造我们的身份认同,
02:34
that helps us develop our identity,
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02:36
process social interactions,
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处理人际交往,
02:38
and it even influences our internal moral compass.
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它甚至能影响我们 心灵内部的道德罗盘。
我们对于休息的需要与 我们对忙碌的文化叙述相违背。
02:42
Our need for a break flies in the face of our cultural narrative about hustling,
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02:46
in other words, the stories that we as a society
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换句话说,我们身处的社会
02:49
tell each other about what success looks like
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告诉我们每个人成功是什么样的,
02:51
and what it takes to get there.
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以及为了达到成功需要付出什么。
02:53
Stories like the American Dream,
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比如我们其中 一个根深蒂固的信仰:
02:54
which is one of our most deeply rooted beliefs.
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美国梦。
02:57
This tells us that if we work hard, we'll be successful.
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它告诉我们只要我们努力工作, 我们就会成功。
03:00
But there's a flip side.
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但它所隐含的另一面则是:
03:02
If you aren't successful,
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如果你不成功,
03:04
it must mean that you're not working hard enough.
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那么这一定是因为你还不够努力。
03:07
And if you don't think you're doing enough,
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如果你觉得自己做的不够,
03:10
of course you're going to stay late, pull all-nighters
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那么你当然会 开始加班,开夜车,
03:12
and push yourself hard even when you know better.
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尽管知道这样做不好 却依然把自己逼得很紧。
03:15
Productivity has wrapped itself up in our self-worth,
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工作效率把自己 包装成了我们自我价值的一部分。
03:18
so that it's almost impossible for us to allow ourselves
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造成我们几乎不可能会允许自己
03:21
to stop working.
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停下工作的脚步。
03:23
The average US employee only takes half of their allocated paid vacation leave,
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平均而言,每位美国员工 只会用掉一半的带薪假,
03:27
further proving that even if we have the option
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进一步证明了 就算我们有选择来休息一下,
03:30
to take a break, we don't.
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我们也不会这么做。
03:32
To be clear, I don't think that productivity
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事先说明下, 我并不认为工作效率
03:35
or trying to improve our performance is bad.
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或者试图提高我们的工作表现 是不好的。
03:37
I'm just saying that the current models we're using to measure our creative work
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我只是说现有的 用来衡量创造性工作的模型
03:41
don't make sense.
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并不合理。
03:42
We need systems that work with our creativity
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我们需要 能促进我们创造力的系统,
03:45
and not against it.
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而不是与之相对的系统。
03:46
[SO HOW DO WE FIX IT?]
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【所以我们该如何解决这个问题?】
03:47
There is no quick fix for this problem.
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解决这种情况 并没有什么快方法。
03:50
And I know, I know, that sucks.
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我也知道,这很糟糕。
03:51
No one loves a good framework or a good acronym
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没有人能比我更喜欢
一个好的工作框架 或一个好的缩略词了。
03:54
better than me.
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03:55
But the truth is everyone has their own narratives
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但是事实是每个人 都有自己的工作节奏。
需要每个人自己去发现。
03:59
that they have to uncover.
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04:00
It wasn't until I started digging around my own beliefs around work
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直到我开始挖掘 我自己关于工作的信仰,
04:03
that I began to unravel the root of my own work story,
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我才发现我自己工作方式的根源,
04:07
finally being able to let go of destructive behaviors
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并最终舍弃了 那些有害的行为方式,
04:10
and make positive, long-lasting changes.
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转而做出一些积极长期的改变。
04:12
And the only way to do that
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而唯一能达到这种状态的方法
04:14
is by asking yourself some hard questions.
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就是问自己一些比较残酷的问题。
04:17
Does being busy make you feel valuable?
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忙碌能让你感觉很有自我价值吗?
04:19
Who do you hold up as an example of success?
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谁是你心中成功的榜样?
04:22
Where did your ideas of work ethic come from?
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你都是从哪儿 学到那些工作道德的?
04:24
How much of who you are is linked to what you do?
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你的身份认同在多大程度上 与你做的工作相关?
04:27
Your creativity, it has its own rhythms.
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你的创造力有它自己的节奏。
04:30
Our energy fluctuates daily, weekly, even seasonally.
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我们的能量在每天、每周, 甚至每个季节都会上下波动。
04:34
I know that I'm always more energetic at the beginning of the week
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我知道自己在一周的开头, 通常精力更加充沛,
04:37
than at the end,
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而非一周的末尾。
04:38
so I front-load my workweek to account for that fact.
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所以我相应的就把 大部分工作都移到一周的开头。
04:41
As a proud night owl, I free up my afternoons and evenings
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我很自豪的说我是一个夜猫子, 所以我把下午和晚上的时间
04:44
for creative work.
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都留给创造性的工作。
04:45
And I know I'll get more writing done
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我也知道自己通常在舒适的冬季
04:47
in the cozy winter months than during the summer.
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比夏天能写出更多的文章。
04:50
And that's the secret.
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而这就是秘诀。
04:51
Dismantling myths, challenging your old views,
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拨开迷雾, 质疑你原有的观念,
04:54
identifying your narratives --
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发现你自己的工作节奏,
04:55
this is the real work that we need to be doing.
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这才是我们真正需要做的。
04:58
We aren't machines,
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我们并不是机器,
05:00
and I think it's time that we stopped working like one.
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是时候停止像机器一样工作了。
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