We should aim for perfection -- and stop fearing failure | Jon Bowers

174,986 views

2017-11-30 ・ TED


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We should aim for perfection -- and stop fearing failure | Jon Bowers

174,986 views ・ 2017-11-30

TED


Dvaput kliknite na engleske titlove ispod za reprodukciju videozapisa.

Prevoditelj: Lucija Jelić Recezent: Sanda L
00:12
Have you ever heard of typosquatting?
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Jeste li ikada čuli za "typosquatting"?
00:15
Well, typosquatting is where companies like Google
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Pa, typosquatting je kada kompanije kao što je Google
00:18
post advertisements on websites that are commonly miskeyed,
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objavljuju oglase na stranicama koje obično sadrže grešku prilikom unosa,
00:21
and then they sit back and rake in millions
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a oni se onda naslone i zarađuju milijune
00:23
banking on the fact that you're visiting something like gmale.com
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na temelju činjenice da vi posjećujete stranice poput gmale.com
00:27
or mikerowesoft.com.
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ili mikerowesoft.com.
00:28
(Laughter)
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(Smijeh)
00:29
It just seems kind of silly, doesn't it?
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Zvuči pomalo smiješno, zar ne?
00:33
How about this?
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A što kažete na ovo?
00:35
On February 28, an engineer at Amazon
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28. veljače, inženjer u Amazonu
00:37
made a similar, seemingly small key error.
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napravio je sličnu, naizgled malu tipkarsku grešku.
00:40
Only I say seemingly small
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Samo ja kažem "naizgled" malu
00:41
because this one little typo on Amazon's supercode
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jer je ova greškica na Amazonovom superkôdu
00:44
produced a massive internet slowdown
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proizvela ogromno usporavanje interneta
00:46
that cost the company over 160 million dollars
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koje je tvrtku koštalo preko 160 milijuna dolara
00:49
in the span of just four hours.
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u razmaku od samo 4 sata.
00:52
But this is actually really scary.
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No, to je zapravo vrlo zastrašujuće.
00:55
You see, recently, an employee at the New England Compound,
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Vidite, nedavno, jedan zaposlenik u New England Compound-u,
00:57
which is a pharmaceutical manufacturer,
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što je farmaceutski proizvođač,
00:59
didn't clean a lab properly
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nije ispravno očistio laboratorij
01:01
and now 76 people have died
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i onda je 76 ljudi umrlo
01:04
and 700 more have contracted meningitis.
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i još 700 oboljelo od meningitisa.
01:06
I mean, these examples are crazy, right?
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Mislim, ti su primjeri nevjerojatni, zar ne?
01:09
When did we come to live in a world where these types of typos,
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Kada smo počeli živjeti u svijetu gdje su ovakve pogreške,
01:12
common errors, this do-your-best attitude or just good enough was acceptable?
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česti propusti, taj daj-sve-od-sebe ili stav dovoljno-dobar, postali prihvatljivi?
01:17
At some point, we've stopped valuing perfection,
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U jednom trenu, prestali smo cijeniti savršenstvo
01:20
and now, these are the type of results that we get.
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i sada dobivamo ovakve rezultate.
01:24
You see, I think that we should all seek perfection,
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Vidite, mislim da bismo mi svi trebali težiti savršenstvu,
01:27
all the time,
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neprestano,
01:29
and I think we need to get to it quick.
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i mislim da to moramo ostvariti brzo.
01:31
You see, I run a training facility
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Vidite, ja vodim tvrtku za obuku
01:33
where I'm responsible for the education of professional delivery drivers,
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u kojoj sam odgovoran za edukaciju profesionalnih dostavljača
01:37
and in my line of work,
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i u mom poslu
01:38
we have a unique understanding of the cost of failure,
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postoji jedinstveno shvaćanje troška neuspjeha,
01:41
the cost of just 99 percent,
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troška od 99%,
01:43
because in the world of professional driving,
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jer u svijetu profesionalnih vožnji,
01:46
just 99 percent of the job means somebody dies.
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samo 99% odrađenog znači da će netko umrijeti.
01:49
Look, a hundred people die every day
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Gledajte, stotinu ljudi umire svaki dan
01:52
due to vehicular crashes.
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zbog sudara vozila.
01:54
Think about that for a second.
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Razmislite na sekundu o tome.
01:55
That's like the equivalent of four commercial airliners
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To je jednako kao da se četiri putnička aviona
01:58
crashing every week,
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sruše svaki tjedan,
01:59
yet we still can't convince ourselves to pay perfect attention behind the wheel.
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ali mi se ipak ne možemo uvjeriti da savršeno pazimo za volanom.
02:03
So I teach my drivers to value perfection.
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Zato učim svoje vozače da cijene savršenstvo.
02:06
It's why I have them memorize
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Tražim od njih da znaju napamet
02:08
our 131-word defensive driving program
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naš program obrambene vožnje od 131 riječi
02:11
perfectly,
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savršeno,
02:12
and then I have them rewrite it.
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a zatim da ga napišu.
02:14
One wrong word, one misspelled word, one missing comma, it's a failed test.
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Jedna kriva riječ, krivo napisana riječ, zarez koji nedostaje - padaju na testu.
02:18
It's why I do uniform inspections daily.
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Zato provjeravam uniforme svaki dan.
02:21
Undershirts are white or brown only,
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Potkošulje su bijele ili smeđe,
02:23
shoes are black or brown polished leather
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cipele su od sjajne crne ili smeđe kože
02:25
and frankly, don't come to my class wrinkled and expect me to let you stay.
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i iskreno, nemojte doći na moj sat izgužvani i očekivati da to dopustim.
02:28
It's why I insist that my drivers are on time.
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Zato insistiram da su moji vozači točni.
02:31
Don't be late, not to class, not to break, not to lunch.
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Nemojte kasniti, ni na sat, ni na pauzu, ni na ručak.
02:34
When you're supposed to be somewhere, be there.
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Ako trebate negdje biti tada i tada, budite tamo.
02:37
You see, I do this so that my students understand
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Vidite, radim ovo kako bi moji učenici razumjeli
02:40
that when I'm training them to drive a car and I say,
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da kada ih treniram da voze auto i kažem,
02:43
"Clear every intersection,"
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"Očistite svako križanje,"
02:45
they understand that I mean every traffic signal, every cross street,
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znaju da mislim na svaki prometni znak, svaku poprečnu ulicu,
02:49
every side street, every parking lot, every dirt road, every crosswalk,
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svaku sporednu ulicu, svako parkiralište, svaku prljavu cestu, svaku zebru,
02:53
every intersection without fail.
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svako križanje bez greške.
02:56
Now, new students will often ask me
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I sad, novi studenti često me pitaju
02:59
why my class is so difficult, strict, or uniform,
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zašto je moj tečaj toliko težak, strog, ili jednoličan,
03:03
and the answer is simple.
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a odgovor je jednostavan.
03:04
You see, perfectionism is an attitude developed in the small things
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Vidite, perfekcionizam je stav koji se stekne s malim stvarima
03:08
and then applied to the larger job.
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i onda implementira u veći posao.
03:10
So basically, if you can't get the little things right,
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Zapravo, ako ne možete male stvari napraviti dobro,
03:12
you're going to fail when it counts,
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nećete uspjeti kad se bude računalo,
03:14
and when you're driving a car, it counts.
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a kada vozite auto, to se računa.
03:16
A car traveling at 55 miles an hour
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Auto koji vozi 88 km/h
03:18
covers the length of an American football field
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pređe dužinu igrališta američkog nogometa
03:20
in just under four and a half seconds,
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u samo 4,5 sekunde,
03:23
but just so happens to be the same amount of time
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i ispada da je baš toliko vremena potrebno
03:25
it takes the average person to check a text message.
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prosječnoj osobi da provjeri sms poruke.
03:27
So I don't allow my drivers to lose focus,
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Zato svojim vozačima ne dozvoljavam da gube fokus
03:30
and I don't accept anything less than perfection out of them.
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i od njih ne prihvaćam ništa manje od savršenstva.
03:33
And you know what?
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I znate što?
03:34
I'm tired of everybody else accepting 99 percent as good enough.
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Umoran sam od toga da svi drugi prihvaćaju 99% kao dovoljno dobro.
03:37
I mean, being less than perfect has real consequences, doesn't it?
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Mislim, biti lošiji od savršenog ima stvarne posljedice, zar ne?
03:41
Think about it.
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Razmislite o tome.
03:42
If the makers of our credit cards were only 99.9 percent effective,
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Kad bi proizvođači naših kreditnih kartica bili samo 99,9% učinkoviti,
03:47
there would be over a million cards in circulation today
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danas bi u svijetu bilo u opticaju preko milijun kartica
03:50
that had the wrong information on the magnetic strip on the back.
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s krivom informacijom na magnetnoj traci sa stražnje strane.
03:53
Or, if the Webster's Dictionary was only 99.9 percent accurate,
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Ili, kada bi Websterov rječnik bio samo 99,9 posto točan,
03:57
it would have 470 misspelled words in it.
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sadržavao bi 470 pogrešno napisanih riječi.
04:01
How about this?
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Što kažete na ovo?
04:02
If our doctors were only 99.9 percent correct,
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Kada bi naši liječnici bili samo 99,9 posto u pravu,
04:05
then every year, 4,453,000 prescriptions would be written incorrectly,
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tada bi svake godine, 4 453 000 recepata bilo napisano pogrešno
04:11
and probably even scarier,
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i vjerojatno još strašnije,
04:12
11 newborns would be given to the wrong parents every day
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11 novorođenčadi bi bilo predano krivim roditeljima svaki dan
04:15
in the United States.
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u Sjedinjenim Državama.
04:17
(Laughter)
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(Smijeh)
04:19
And those are just the odds, thank you.
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To su samo izgledi, hvala vam.
04:21
(Laughter)
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(Smijeh)
04:22
The reality is that the US government crashed a 1.4-billion-dollar aircraft
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Stvarnost je da je američka vlada srušila zrakoplov vrijedan 1,4 milijarde dolara
04:27
because the maintenance crew only did 99 percent of their job.
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jer je tim za održavanje odradio samo 99 posto svog posla.
04:31
Someone forgot to check a sensor.
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Netko je zaboravio provjeriti senzor.
04:33
The reality is that 16 people are now dead,
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Realnost je da je 16 ljudi sada mrtvo,
04:36
180 have now been injured,
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180 je ozlijeđeno
04:38
and 34 million cars are being recalled
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i 34 milijuna automobila je opozvano
04:41
because the producers of a car airbag produced and distributed a product
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jer su proizvođači zračnih jastuka proizveli i distribuirali proizvod
04:45
that they thought was, you know, good enough.
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za koji su mislili da je, znate, dovoljno dobar.
04:49
The reality is that medical errors
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Realnost je da su liječničke pogreške
04:50
are now the third leading cause of death in America.
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trenutno treći najveći uzrok smrti u Americi.
04:53
250,000 people die each year
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250 000 ljudi umre svake godine
04:55
because somebody who probably thought they were doing their job good enough
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jer je netko tko je vjerojatno mislio da radi svoj posao dovoljno dobro,
04:59
messed up.
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pogriješio.
05:01
And you don't believe me?
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A vi meni ne vjerujete?
05:02
Well, I can certainly understand why.
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Pa, razumijem i zašto.
05:04
You see, it's hard for us to believe anything these days
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Vidite, danas nam je teško vjerovati u bilo što,
kada je manje od pola onoga što mediji kažu
05:07
when less than 50 percent of what news pundits say
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utemeljeno na činjenicama.
05:09
is actually grounded in fact.
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05:10
(Laughter)
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(Smijeh)
05:12
So it comes down to this:
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Sve se svodi na ovo:
05:14
trying our best is not good enough.
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davati sve od sebe nije dovoljno dobro.
05:18
So how do we change?
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Pa kako da se promijenimo?
05:21
We seek perfection
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Zahtjevanjem savršenstva
05:23
and settle for nothing less.
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i ne pristajanjem na ništa manje.
05:25
Now, I know. I need to give you a minute on that,
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Dobro, znam. Sada vam trebam dati minutu,
05:27
because I know what you've been told.
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jer znam što vam je rečeno.
05:29
It probably goes something like, perfection is impossible for humans,
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Nešto kao, ljudi ne mogu postići savršenstvo
05:33
so therefore, seeking perfection will not only ruin your self-esteem
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pa stoga vam traženje savršenstva neće samo uništiti samopouzdanje,
05:36
but it will render you a failure.
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nego i biti vaš neuspjeh.
05:38
But there's the irony.
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Ali u tome i jest ironija.
05:40
See, today we're all so afraid of that word failure,
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Vidite, danas se toliko bojimo te riječi neuspjeh,
05:42
but the truth is, we need to fail.
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a zapravo, trebamo pogriješiti.
05:44
Failure is a natural stepping stone towards perfection,
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Neuspjeh je prirodna odskočna daska prema savršenstvu,
05:48
but at some point, because we became so afraid of that idea of failure
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ali u jednom trenu, zbog našeg velikog straha od neuspjeha
05:52
and so afraid of that idea of perfection,
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i straha od same ideje savršenstva,
05:55
we dismissed it because of what might happen to our egos when we fall short.
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to smo odbacili jer se bojimo što bi se tada moglo dogoditi našem egu.
05:59
I mean, do you really think that failure's going to ruin you?
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Mislim, mislite li zaista da će vas neuspjeh uništiti?
06:02
Or is that just the easy answer that gets us slow websites,
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Ili je to samo izgovor koji nas je doveo do sporih web stranica,
06:05
scary healthcare and dangerous roads?
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zastrašujućeg zdravstva i opasnih cesta?
06:07
I mean, are you ready to make perfection the bad guy in all this?
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Mislim, jeste li spremni da okrivite savršenstvo u svemu ovome?
06:12
Look, failure and imperfection are basically the same thing.
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Gledajte, neuspjeh i nesavršenstvo zapravo su ista stvar.
06:15
We all know that imperfection exists all around us.
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Svi mi znamo da je nesavršenstvo svugdje oko nas.
06:17
Nothing and nobody is perfect.
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Ništa i nitko nije savršen.
06:20
But at some point, because it was too difficult or too painful,
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Ali u jednom trenu, bilo je preteško ili prebolno
06:23
we decided to dismiss our natural ability to deal with failure
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pa smo odlučili odbaciti prirodnu sposobnost nošenja s neuspjehom
06:26
and replace it with a lower acceptance level.
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i zamijeniti je nižim standardima.
06:29
And now we're all forced to sit back
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I sad smo svi prisiljeni opustiti se
06:30
and just accept this new norm or good-enough attitude
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i jednostavno prihvatiti ovaj novi oblik ili stav dovoljno-dobro
06:34
and the results that come with it.
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te rezultate koje to donosi.
06:39
So even with all that said,
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I unatoč svemu rečenom,
06:42
people will still tell me, you know,
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ljudi će opet reći, znate,
06:45
"Didn't the medical staff, the maintenance crew, the engineer,
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"Nije li liječničko osoblje, tim za održavanje, inžinjer,
nisu li dali sve od sebe i nije li to dovoljno dobro?"
06:48
didn't they try their best, and isn't that good enough?"
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06:50
Well, truthfully, not for me and especially not in these examples.
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Pa, iskreno, ne za mene i definitivno ne u ovim primjerima.
06:54
Yeah, but, you know, trying to be perfect is so stressful, right?
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Da, ali, znate, pokušavati biti savršen je tako stresno, zar ne?
06:58
And, you know, Oprah talked about it, universities study it,
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I, znate, Oprah je o tome govorila, sveučilišta to proučavaju,
07:01
I bet your high school counselor even warned you about it.
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sigurno vas je i školski savjetnik upozorio na to.
Stres je loš za nas, zar ne?
07:04
Stress is bad for us, isn't it?
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07:05
Well, maybe,
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Pa, možda,
07:07
but to say that seeking perfection is too stressful
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no reći da je samo traženje savršenstva prestresno,
07:09
is like saying that exercise is too exhausting.
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isto je kao reći da je vježbanje previše iscrpljujuće.
07:12
In both cases, if you want the results, you've got to endure the pain.
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U oba slučaja, ako želite rezultate, morate podnijeti bol.
07:16
So truthfully, saying that seeking perfection is too stressful
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Pa iskreno, reći da je traženje savršenstva prestresno,
07:19
is just an excuse to be lazy.
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samo je isprika za lijenost.
07:21
But here's the really scary part.
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Ali ovo je najstrašniji dio.
07:23
Today, doctors, therapists
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Danas, liječnici, terapeuti
07:26
and the nearly 10-billion- dollar-a-year self-help industry
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i industrija za samopomoć vrijedna skoro 10 mlrd. dolara godišnje,
07:29
are all advocating against the idea of perfection
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zalažu se protiv ideje savršenstva
07:32
under this guise that somehow not trying to be perfect
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pretvarajući se da će, ako ne pokušavate biti savršeni,
07:35
will save your self-esteem and protect your ego.
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to spasiti vaše samopouzdanje i zaštititi vaš ego.
07:38
But, see, it's not working,
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Ali, vidite, to ne funkcionira,
07:39
because the self-help industry today has a higher recidivism rate
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industrija za samopomoć danas ima veću stopu recidivizma
07:43
because it's more focused on teaching you how to accept being a failure
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zato što je fokusiranija na učenje vas da prihvatite neuspjeh
07:46
and lower your acceptance level
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i snizite svoje standarde,
nego na poticanje da budete savršeni.
07:48
than it is about pushing you to be perfect.
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07:50
See, these doctors, therapists and self-help gurus
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Vidite, ti liječnici, terapeuti i gurui za samopomoć,
07:55
are all focused on a symptom and not the illness.
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svi su oni fokusirani na simptome, a ne na bolest.
07:58
The true illness in our society today is our unwillingness to confront failure.
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Prava bolest današnjeg društva je odbijanje suočavanja s neuspjehom.
08:02
See, we're more comfortable resting on our efforts
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Vidite, radije ćemo se zadovoljiti našim trudom,
08:05
than we are with focusing on our results.
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nego se fokusirati na rezultate.
08:07
Like at Dublin Jerome High School in Ohio,
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Kao u srednjoj školi Dublin Jerome u Ohiu,
08:10
where they name 30 percent of a graduating class valedictorian.
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gdje je 30 posto maturanata proglašeno najboljima.
08:14
I mean, come on, right?
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Mislim, zbilja?
08:16
Somebody had the highest GPA.
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Netko je morao imati najviši prosjek.
08:18
I guarantee you it wasn't a 72-way tie.
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Garantiram da njih 72 nije izjednačeno.
08:20
(Laughter)
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(Smijeh)
08:21
But, see, we're more comfortable offering up an equal outcome
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Ali, vidite, radije ćemo ponuditi jednak rezultat svima,
08:24
than we are with confronting the failure, the loser or the underachiever.
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nego se suočiti s neuspjehom, gubitnikom ili ispodprosječnom osobom.
I tako svi dobiju nagradu, svi napreduju,
08:28
And when everybody gets a prize, everybody advances,
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08:30
or everybody gets a pay raise despite results,
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ili svi dobiju povišicu unatoč rezultatima,
08:32
the perfectionist in all of us is left to wonder,
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a perfekcionist u svima nama se i dalje pita,
08:35
what do I have to do to get better?
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što trebam učiniti da budem bolji?
08:37
How do I raise above the crowd?
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Kako da se istaknem u gomili?
08:39
And see, if we continue to cultivate this culture,
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Vidite, nastavimo li njegovati ovakvu kulturu,
08:42
where nobody fails or nobody is told that they will fail,
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u kojoj nitko ne griješi ili nikome nije rečeno da neće uspjeti,
08:46
then nobody's going to reach their potential, either.
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nitko ni neće ostvariti svoj potencijal.
08:48
Failure and loss are necessary for success.
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Neuspjeh i gubitak su nužni za uspjeh.
08:52
It's the acceptance of failure that's not.
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Ono što nije jest prihvaćanje neuspjeha.
08:55
Michelangelo is credited with saying that the greatest danger for most of us
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Michelangelo je poznat po izreci da najveća opasnost za većinu nas
nije to što ciljamo previsoko i onda promašimo,
08:59
is not that our aim is too high and we miss it,
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09:01
but it's too low and we reach it.
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nego to što ciljamo prenisko i uspijemo to doseći.
09:03
Failure should be a motivating force,
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Neuspjeh bi trebao biti motivacija,
09:05
not some type of pathetic excuse to give up.
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a ne nekakva jadna izlika da odustanemo.
09:08
So I have an idea.
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I zato imam ideju.
09:11
Instead of defining perfectionism as a destructive intolerance for failure,
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Umjesto definiranja perfekcionizma kao destruktivne netolerancije neuspjeha,
09:16
why don't we try giving it a new definition?
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zašto ga ne pokušamo drugačije definirati?
09:18
Why don't we try defining perfectionism as a willingness to do what is difficult
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Zašto ne definiramo perfekcionizam kao volju za učiniti nešto teško
09:22
to achieve what is right?
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kako bismo postigli ono ispravno?
09:25
You see, then we can agree
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Vidite, tada se možemo složiti
09:26
that failure is a good thing in our quest for perfection,
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da je neuspjeh dobar u našem traganju za savršenstvom
09:29
and when we seek perfection without fear of failure,
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i kada stremimo savršenstvu bez straha od neuspjeha,
09:31
just think about what we can accomplish.
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pomislite samo što možemo ostvariti.
09:33
Like NBA superstar Steph Curry:
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Kao NBA zvijezda Steph Curry:
09:37
he hit 77 three-point shots in a row.
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pogodio je 77 trica u nizu.
09:40
Think about that.
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Razmislite o tome.
09:41
The guy was able to accurately deliver a nine-and-a-half inch ball
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Tip je uspio precizno baciti loptu od 24 cm
09:44
through an 18-inch rim that's suspended 10 feet in the air
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kroz obruč od 46 cm, koji se nalazi na visini od 3 m
09:47
from nearly 24 feet away
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s udaljenosti od 7,3 m
09:49
almost 80 times without failure.
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skoro 80 puta bez promašaja.
09:52
Or like the computer programmers
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Ili računalni programeri
09:55
at the aerospace giant Lockheed Martin,
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diva zrakoplovne industrije Lockheed Martin,
09:58
who have now written a program
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koji su sada napisali program
10:00
that uses 420,000 lines of near-flawless code
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od 420 000 redova gotovo savršenog kôda,
10:03
to control every aspect of igniting four million pounds of rocket fuel
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koji kontrolira svaki aspekt paljenja raketnog goriva od gotovo 2 mil. kg
10:07
and putting a 120-ton spaceship into orbit.
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i šalje svemirski brod težak 120 t u orbitu.
10:10
Or maybe like the researchers
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Ili kao istraživači
10:12
at the Children's Mercy Hospital in Kansas City, Missouri,
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u bolnici Children's Mercy u Kansasu, u Missouriju,
10:15
who have now developed a device
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koji su razvili uređaj
10:17
that can complete human genome coding in just 26 hours.
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koji može završiti kodiranje ljudskog genoma u samo 26 sati.
10:21
So this device is able to diagnose genetic diseases
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Taj uređaj time može dijagnosticirati genetske bolesti
10:24
in babies and newborns sooner,
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kod beba i novorođenčadi ranije,
10:27
giving doctors an opportunity to start treatments earlier
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što liječnicima daje priliku da počnu ranije s liječenjem
10:30
and potentially save the baby's life.
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i potencijalno spase bebin život.
10:32
See, that's what happens when we seek perfection.
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Vidite, to se događa kada stremimo savršenstvu.
10:35
So maybe we should be more like the professional athlete,
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I možda bismo trebali biti više kao profesionalni sportaši,
10:38
or we should be more like that tireless programmer,
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ili kao taj neumorni programer,
10:40
or like that passionate researcher.
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ili kao onaj strastveni istraživač.
10:42
Then we could stop fearing failure
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Tad se možemo prestati bojati neuspjeha
10:44
and we could stop living in a world filled with the consequences
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i prestati živjeti u svijetu punom posljedica
10:47
of good enough.
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zbog dovoljno dobrog.
10:48
Thank you.
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Hvala vam.
10:49
(Applause)
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(Pljesak)
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