3 psychological tricks to help you save money | The Way We Work, a TED series

365,715 views ・ 2019-02-09

TED


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翻译人员: jacks peng 校对人员: Yinchun Rui
我们都知道省钱很重要,
这是我们应该一直做的事情。
然而,总的来说,我们很少这么做了。
【我们的工作方式】
我们知道要怎么做。
问题在于:我们该如何做?
我在这里就是要回答这个问题的。
你的省钱行为与你的智商
或者你有多强的意志力无关。
我们能省多少钱取决于 我们周边的环境。
我来举个例子。
我们进行了研究,向其中一组的
人们展示他们的每月收入。
在另一组,我们以周为单位 展示他们的收入。
我们的发现表明, 被按周展示收入的人
能够更好地调整整月的预算。
重要的是要知道
我们并没有改变人们拿到多少薪水,
我们只是改变了他们 理解收入的环境。
像这样的环境线索产生了影响。
我不打算和你们分享 你们已经知道的技巧。
我也不打算告诉你们如何开设储蓄账户,
或者如何开始为你的退休计划存钱。
我要和你们分享的是如何更好地
将省钱的意图
付诸行动。
准备好了吗?
第一点:
利用预先承诺的力量。
我们通常用两种不同的方式看待自己:
现在自我和未来自我。
在未来,我们是完美的。
在未来,我们会为退休储蓄,
我们会减重,
会经常给父母打电话。
但我们常常忘记了未来的自己
和现在的自己根本没有差别。
我们知道,最好的储蓄时间之一 是当你收到你的纳税申报单时。
所以我们做了个A/B测试。
在第一组,我们在2月初给人们发短信,
希望赶在他们报税前。
我们问他们,
“如果你得到退税, 会把其中多少钱存起来?”
这真是个很难回答的问题。
他们不知道他们是否会 得到退税或退了多少。
但我们还是问了这个问题。
在第二组中,我们在人们 收到退税后问他们,
“你会把多少退税存起来?”
结果是这样的。
在第二种情况下,当人们收到退税时,
他们想把退税额的17%存起来。
但在人们填写纳税申报前 就询问的这种情况里,
当我们在2月询问时,
储蓄率从17%增至27%。
为什么有这种差别?
因为你对未来的自己做了承诺,
当然未来自己能够存下27%。
这些较大的储蓄行为改变
是因为我们改变了决策环境。
我们希望你们能够驾驭同样的力量。
所以花点时间
想想你可以用什么方式让未来的自己
去做一些你今天知道 会有点困难的事情。
注册一个应用程序, 让你提前做出储蓄决定。
关键是,你的承诺要有约束力。
第二点:利用好转型期。
我们在一个帮助老年人
分享住房的网站做过一个实验,
我们在社交媒体上投放了两个广告,
都针对64岁的人群。
在一组中,我们说,“嗨,你正在老去。
你准备好退休了吗?
共享房子会有帮助。”
在第二组中,我们更加具体地讲:
“你现在64岁,马上就65岁。
你准备好退休了吗?
共享房子会有帮助。”
我们在第二组做的是
强调转型正在发生。
突然之间,
当我们强调这点时,我们看到点击率和
最终的注册率都增长了。
在心理学中,我们称之为“新起点效应。”
不管这是在一年之初 还是在一个新的季度,
你行动的动力会增加。
所以现在,在日历上为你下一个生日的
前一天写一个会议请求。
确定你最想做的一件理财事项。
并尽量去实现。
第三点和最后一点技巧:
控制好经常的小物品采购。
我们做了几个不同的研究,
发现人们在买单后 最后悔的头号消费是
外出就餐。
这几乎是我们每天都进行的消费,
这真是让人剁手的事情。
来杯咖啡,再来个墨西哥卷饼……
这些加起来显著降低了 我们储蓄的能力。
回到我住在纽约那阵,
我检查了一下我的花销,
发现我在拼车应用上花了2000美元。
04:22
So now that I was 4,000 dollars in the hole, I did two things.
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比我在纽约的租金还高。
我发誓要做出改变。
04:25
The first is that I unlinked my credit card
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下个月,我又花了2000美元——
04:28
from my car-sharing apps.
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没有变化,因为信息本身 并无法改变我的行为。
04:29
Instead, I linked a debit card that only had 300 dollars a month.
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我没改变我的环境。
04:34
If I needed more,
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所以现在,我有4000美元的 亏空了,我做了两件事情。
04:35
I had to go through the whole process of adding a new card,
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第一件事是我从拼车应用上
04:38
and we know that every click, every barrier, changes our behavior.
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We all know that saving is important
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and is something that we should be doing.
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And yet, overall, we're doing less and less of it.
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[The Way We Work]
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We know what we need to do.
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The question is: How do we do it?
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And that's what I'm here to teach you.
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Your savings behavior isn't a question of how smart you are
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or how much willpower you have.
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The amount we save depends on the environmental cues around us.
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Let me give you an example.
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We ran a study in which, in one group,
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we showed people their income on a monthly basis.
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00:30
In another group, we showed people their income on a weekly basis.
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And what we found was that people who saw their income on a weekly basis
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were able to budget better throughout the month.
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Now, it's important to know
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that we didn't change how much money people were receiving,
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we just changed the environment in which they understood their income.
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And environmental cues like this have an impact.
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So I'm not going to share tricks with you that you already know.
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I'm not going to tell you how to open up a savings account
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or how to start saving for your retirement.
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What I am going to share with you is how to bridge this gap
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from your intentions to save
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and your actions.
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Are you ready?
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Here's number one:
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harness the power of pre-commitment.
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Fundamentally, we think about ourselves in two different ways:
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our present self and our future self.
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In the future, we're perfect.
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In the future, we're going to save for retirement,
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we're going to lose weight,
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we're going to call our parents more.
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But we oftentimes forget that our future self
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is exactly the same person as our present self.
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We know that one of the best times to save is when you get your tax return.
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So we tried an A/B test.
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In the first group, we texted people in early February,
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hopefully before they even filed for their taxes.
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And we asked them,
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"If you get a tax refund, what percentage would you like to save?"
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Now this is a really hard question.
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They didn't know if they would receive a tax refund or how much.
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But we asked the question anyway.
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In the second group, we asked people right after they received their refund,
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"What percentage would you like to save?"
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Now, here's what happened.
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In that second condition, when people just received their tax refund,
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they wanted to save about 17 percent of their tax refund.
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But in the condition when we asked people before they even filed their taxes,
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savings rates increased from 17 percent to 27 percent
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when we asked in February.
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Why?
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Because you're committing for your future self,
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and of course your future self can save 27 percent.
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These large changes in savings behavior
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came from the fact that we changed the decision-making environment.
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We want you to be able to harness that same power.
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So take a moment
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and think about the ways in which you can sign up your future self
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for something that you know today will be a little bit hard.
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Sign up for an app that lets you make savings decisions in advance.
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The trick is, you have to have that binding contract.
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Number two: use transition moments to your advantage.
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We did an experiment with a website
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that helps older adults share their housing.
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We ran two ads on social media,
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targeted to the same population of 64-year-olds.
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In one group, we said, "Hey, you're getting older.
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Are you ready for retirement?
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House sharing can help."
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In the second group, we got a little bit more specific
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and said, "You're 64 turning 65.
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Are you ready for retirement?
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House sharing can help."
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What we're doing in that second group
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is highlighting that a transition is happening.
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All of a sudden,
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we saw click-through rates, and ultimately sign-up rates, increase
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when we highlight that.
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In psychology, we call this the "fresh start effect."
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Whether it's the start of a new year or even a new season,
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your motivation to act increases.
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So right now, put a meeting request on your calendar
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for the day before your next birthday.
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Identify the one financial thing you most want to do.
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And commit yourself to it.
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The third and final trick:
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get a handle on small, frequent purchases.
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We've run a few different studies
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and found that the number one purchase people say they regret, after bank fees,
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is eating out.
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It's a frequent purchase we make almost every day,
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and it's death by a thousand cuts.
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A coffee here, a burrito there ...
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It adds up and decreases our ability to save.
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04:02
Back when I lived in New York City,
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I looked at my expenses
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and saw that I spent over 2,000 dollars on ride-sharing apps.
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It was more than my New York City rent.
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I vowed to make a change.
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And the next month, I spent 2,000 dollars again --
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no change, because the information alone didn't change my behavior.
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I didn't change my environment.
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解绑了我的信用卡。
04:42
We aren't machines.
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反之,我将每个月只有 300美元额度的借记卡绑在上面。
04:43
We don't carry around an abacus every day,
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adding up what we're spending, in comparison to what we wanted.
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如果我需要更多,
我就得进行整个添加新卡的流程,
04:50
But what our brains are very good at
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我们知道即便是一个点击, 一个障碍,都可以改变行为。
04:52
is counting up the number of times we've done something.
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我们不是机器。
04:55
So I gave myself a limit.
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我们不会每天都带着算盘,
04:57
I can only use ride-sharing apps three times a week.
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把我们花的钱加起来 和我们想花的钱做比较。
05:00
It forced me to ration my travels.
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但我们的大脑很擅长
05:03
I got a handle on my car-sharing expenses to the benefit of my husband,
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计算我们做事情的次数。
05:07
because of the environmental changes that I did.
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所以我给自己设限。
05:09
So get a handle on whatever that purchase is for you,
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我只能每周使用三次拼车应用。
05:12
and change your environment to make it harder to do so.
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这迫使我限量出行。
05:15
Those are my tips for you.
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为了我丈夫的利益,我控制住了 与人共享汽车的费用,
05:17
But I want you to remember one thing.
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As human beings, we can be irrational when it comes to saving
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因为我所做的环境改变。
所以无论你买什么东西,都要控制好,
05:23
and spending and budgeting.
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改变你的环境,让你更难做这一点。
05:25
But luckily, we know this about ourselves,
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05:27
and we can predict how we'll act under certain environments.
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这是我给你们的提示。
但我想让你们记住一件事。
05:31
Let's do that with saving.
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作为人类,在储蓄,花费和预算方面,
05:33
Let's change our environment to help our future selves.
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我们并不理性。
但幸运的是,我们有自知之明,
我们可以预测出在特定的 环境中,我们会如何行动。
把这一点用在储蓄上吧。
让我们通过改变环境来 帮助未来的自己。
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