Itamar Mann: An app that empowers people to solve their legal problems | TED Fellows

33,999 views ・ 2021-06-15

TED


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翻译人员: 思辰 李 校对人员: Helen Chang
00:14
[SHAPE YOUR FUTURE]
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【塑造你的未来】
00:17
I’m going to start by telling you a story about Danielle.
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让我用丹尼尔的故事来开场,
00:20
When she was a senior in college, Danielle's dad passed away,
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丹尼尔的父亲 在她大四那年去世了,
00:23
which left her mom with no way to support herself.
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她的母亲无法独自抚养这个家庭,
00:26
So Danielle had to drop out of college
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所以丹尼尔不得不辍学,
00:28
and pick up three jobs as a barista, a bartender and a car washer.
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同时做咖啡师、酒保 和洗车工三份工作。
00:34
Altogether, the three jobs paid Danielle 23,000 dollars per year,
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这三份工作加起来 能给丹尼尔 2 万 3 千美金的年收入。
00:38
which wasn't a whole lot,
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这并不多,
00:40
but it allowed her to feed her mom and keep a roof over their head.
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但是她至少可以担负起 她们母女的温饱。
00:43
And for Danielle, that was enough.
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对于丹尼尔来说,这就足够了。
00:46
But early one morning when Danielle was driving home from one of her jobs,
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然而一天早上,当丹尼尔 下班开车回家时,
00:50
a deer ran in front of her car.
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一只鹿跑到了她的车前,
00:52
She swerved off the road and crashed into a barn.
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她一头转向路边,撞上了一个谷仓。
00:55
And Danielle doesn't remember exactly what happened next,
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丹尼尔不太记得之后发生了什么,
00:58
but when she woke up in a hospital a few hours later,
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但几小时后她从医院醒来,
01:01
a doctor told her that she had damaged her brain stem and C1 vertebrae.
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一位医生告诉她, 她伤到了脑干和 C1 椎骨。
01:06
Now, the good news is that Danielle was going to leave the hospital alive.
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好消息是丹尼尔会活着离开医院,
01:10
But the bad news is that Danielle had 55,000 dollars in medical bills.
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而坏消息则是丹尼尔要付 5 万 5 千美金的医疗费。
01:16
Now, Danielle tried so hard for the next two years to try and pay back that debt,
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之后的两年,丹尼尔 花了很大的力气去还债。
01:21
but it was impossible.
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然而这是不可能的任务。
01:22
It was impossible for Danielle to pay back 55,000 dollars in medical bills,
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每年只挣 2 万 3 千美金的丹尼尔,
01:27
earning just 23,000 dollars per year.
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是不可能还清 5 万 5 千美金的医疗费的。
01:30
She felt trapped.
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她感到陷入了困境,
01:32
One freak accident put Danielle
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一个意外事故
几乎就要让丹尼尔 无家可归、挨饿、穷困潦倒。
01:34
on the verge of homelessness, hunger, poverty.
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01:37
And when you're in Danielle's shoes, bankruptcy is a lifeline.
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如果你是丹尼尔, 那破产保护就是你的救命稻草。
01:41
It's a powerful legal tool that allows you to relieve your debt
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这个有力的法律工具 可以解除你的债务
01:45
and re-enter the economy.
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并恢复你的经济能力。
01:47
Medical emergency, a job loss, a divorce.
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医疗紧急情况、失业、离婚,
01:49
These are financial shocks that could happen to any of us.
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这些经济打击可能发生在任何人身上。
01:52
And when you're living paycheck to paycheck
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而当你像大部分美国人一样,
01:54
and don't have a whole lot of savings, like so many Americans,
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是一个没什么积蓄的月光族。
01:57
a financial shock can ruin your life.
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一个经济打击就可以毁了你的人生,
01:59
Bankruptcy gives you a second chance.
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申请破产可以给你 一个重新再来的机会。
02:02
But when Danielle went to go find a bankruptcy lawyer,
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但当丹尼尔去找破产律师时,
02:04
she, like so many others filing for bankruptcy,
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就像很多申请破产保护的人一样,
02:07
learned that it was going to cost her 1,500 dollars.
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得知司法费用将是 1500 美金。
02:10
She didn't have that kind of money.
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她没有这么多钱,
02:12
I mean, what a cruel irony.
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多么残酷的讽刺啊。
02:13
In America, it costs you 1,500 dollars to tell the court
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在美国,你需要花 1500 美金去告诉法庭
02:17
that you have no money.
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你没有钱。
02:19
When you walk into a court,
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而当你走上法庭,
02:20
everyone from the judge to the clerk to the forms themselves
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法庭上从书记到法官的所有人
02:23
will tell you to go find a lawyer,
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都会让你去找个律师,
02:25
no matter how little money you have.
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不管你有多穷。
02:28
One of the great civil rights injustices in America
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美国公民权利最大的不平等之一
02:31
is that we don't have equal rights under the law.
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就是法律面前,人并非平等,
02:33
What we have is equal rights if you can afford a lawyer.
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有了律师的人才平等。
02:38
Whether you're evicted from your home in an abusive relationship
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无论你是因为虐待而被赶出家门,
02:41
or need access to bankruptcy,
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或是需要申请破产保护。
大部分民事案件涉案人 是没有免费律师的。
02:43
you have no right to a free lawyer in most civil cases.
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02:47
And because there aren't even close to enough
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因为自愿选择公益和法律援助的律师 数量远远不够,
02:49
pro bono or legal aid lawyers around,
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02:51
four out of five low-income Americans
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每五个低收入的美国人,
02:53
can't get the legal help they need to access their civil legal rights.
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就有四个无法行使他们的公民权利 去获得所需的法律援助。
02:58
Four years ago, I helped start an organization
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四年前,我参与创立的一个组织
03:00
to fight for new civil right in America,
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立志于为美国的新公民权利而斗争。
03:03
the right to solve your own legal problem when you can't afford a lawyer.
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给你即使你没有钱请律师 也可以解决自己的法律问题的权利。
03:08
We started with bankruptcy.
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我们一开始着手的就是破产
03:10
Our nonprofit Upsolve has built an app to help people file for bankruptcy
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我们的非盈利公司,Upsolve,
做了一个应用 来帮助人们自己免费申请破产保护。
03:15
on their own for free.
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03:16
People like Danielle.
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面向丹尼尔这样的人,
03:18
Our app asks people questions about their finances
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我们的应用会用简单易懂的语言
03:20
in language they can understand
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问一些个人经济相关的问题,
03:22
and then uses this information to help generate their forms.
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然后用这些信息来帮助填写法律表格。
03:26
Last year, Danielle used Upsolve to file for bankruptcy
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去年,丹尼尔用Upsolve
自己免费申请了破产保护。
03:29
on her own for free.
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03:32
She got her final letter from the court, relieving all of her medical debt,
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圣诞节刚过,法庭就给她发来通知书,
解除了她所有的医疗债务。
03:36
right after Christmas Day.
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03:37
Today, Danielle has the highest paying job she's ever had
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现在,丹尼尔拿着 她从未有过的最高薪水
03:40
and she's on track to finish her degree.
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并即将完成她的学位。
03:42
There are so many opportunities to create a more just legal system
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要建立一个更公平的法律系统 实在有太多机会,
03:47
by empowering people to solve their own legal problems
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只要给人们随时可以解决 他们法律问题的权利。
03:50
whenever possible.
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03:51
This is especially true in nonadversarial areas of the law,
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在压制型的法律制度中尤其有效,
03:55
things like no-asset bankruptcies,
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比如无形资产破产
03:56
uncontested divorces and Social Security disability.
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无争议的离婚,和社会保障及残障福利。
04:00
But there are two main barriers that stand in the way.
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但是,有两个主要的阻碍
04:02
The first is legal complexity.
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第一个是法律的复杂度。
04:04
We've designed our forms in courts around lawyers, not regular people.
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我们的法庭是设计给律师的, 不是给大众的。
04:09
Many legal forms are like modern day literacy tests.
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大多数法律表单读起来就像是 现代文学考试。
04:12
When you can't understand them, you can't access your rights.
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但只要你读不懂 你就没法行驶你应有的权利。
04:16
Every year, poorly designed forms, courts and processes
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就因为不亲民的表单、 法庭系统和法律流程
04:20
deny millions of Americans their life, their liberty and their property.
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每年都有数以百万的美国人 丧失他们的人生、自由,以及财产。
04:25
Legal complexity is a civil rights injustice.
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繁琐的法律就是人权的不公。
04:28
To start solving this problem,
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要解决这个问题,
04:30
we need to require basic user testing in courts
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我们得在法庭上进行测试
04:32
and reviser assumption in areas of poverty law
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并且修改贫困法案中
04:36
that everybody will be able to afford a lawyer.
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假设大家都有钱请律师的条款。
04:38
A second barrier is a closed culture.
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第二个阻碍是封闭的社会和文化。
04:41
We've been met with pushback from some folks
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我们也遭到了一些反对。
04:43
who believe that you need to go see a lawyer
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有些人说不管出了什么事,
04:45
no matter what legal problem you have.
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你都得去请律师。
04:47
Imagine you had to go see a doctor
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想想如果你普通的头疼老毛病犯了,
04:49
to cure a plain old headache
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但你不能在药房买止痛药,
04:51
rather than being able to buy Advil at your local pharmacy.
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而是必须去挂号排队看私人医生。
04:55
Telling a person who is poor to go find a lawyer
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告诉根本不可能付得起 律师费的穷人去请律师,
04:58
when they obviously can't afford one
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05:01
is out of touch,
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就是饮鸩解渴、
05:02
iIntimidating, unfair and wrong.
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骇人听闻、不平不法、荒谬绝伦。
05:05
It's also a racial injustice.
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对于一些种族也不公平。
05:07
Black and brown communities disproportionately cannot afford
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绝大多数的黑、棕色人种公民 付不起司法费用,
05:10
the legal fees they need to access their civil legal rights.
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无法行驶他们的法律权益。
05:13
Many legal fees are like modern day poll taxes.
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许多司法费用在如今就相当于人头税。
05:17
When you can't afford to pay the fees, you can access your rights.
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付不起费用的人就失去了权利。
05:21
And we have a decision to make
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我们得做出决定
05:22
about how open and equal we want our system of justice to be.
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决定司法系统应该有多公开和平等。
05:27
The only way we're ever going to have equal rights in America
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唯一能在美国实现平等权利的途径
05:30
is if we get rid of the modern day literacy tests
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就是舍弃当下的繁文缛节,
05:33
and poll taxes that dominate our courts and legal system.
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舍弃控制着法庭和司法系统的人头税。
05:37
We need a new civil right in America,
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我们需要新的人权,
05:39
the right to solve your own legal problem when you can't afford a lawyer.
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一个就算请不起律师, 也能自己解决法律问题的人权。
05:43
Because in America, our rights are supposed to be inalienable,
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因为在美国,我们的权利 是不可剥夺的,
05:48
our protections are supposed to be equal,
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我们们该受到平等的保护,
05:50
and we all deserve a chance at life,
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我们也都应该有机会
05:53
liberty and the pursuit of happiness,
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去追求美好,自由、和幸福的生活。
05:56
whether or not we can afford the legal fees.
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无论能否跨过司法费用的门槛。
05:59
Thank you.
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谢谢!
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