What happened when we paired up thousands of strangers to talk politics | Jochen Wegner

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2019-09-27 ・ TED


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What happened when we paired up thousands of strangers to talk politics | Jochen Wegner

54,835 views ・ 2019-09-27

TED


Please double-click on the English subtitles below to play the video.

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Now, this is Joanna.
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Joanna works at a university in Poland.
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And one Saturday morning at 3am,
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she got up, packed her rucksack
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and traveled more than a thousand kilometers,
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only to have a political argument
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with a stranger.
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His name is Christof, and he's a customer manager from Germany.
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And the two had never met before.
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They only knew that they were totally at odds over European politics,
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over migration, or the relationship to Russia or whatever.
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And they were arguing for almost one day.
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And after that, Joanna sent me a somewhat irritating email.
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"That was really cool, and I enjoyed every single minute of it!"
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(Laughter)
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So these are Tom from the UK and Nils from Germany.
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They also were strangers,
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and they are both supporters of their local football team,
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as you may imagine, Borussia Dortmund and Tottenham Hotspurs.
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And so they met on the very spot where football roots were invented,
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on some field in Cambridge.
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And they didn't argue about football,
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but about Brexit.
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And after talking for many hours about this contentious topic,
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they also sent a rather unexpected email.
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"It was delightful, and we both enjoyed it very much."
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(Laughter)
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So in spring 2019,
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more than 17,000 Europeans from 33 countries
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signed up to have a political argument.
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Thousands crossed their borders to meet a stranger with a different opinion,
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and they were all part of a project called "Europe Talks."
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Now, talking about politics amongst people with different opinions
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has become really difficult,
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not only in Europe.
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Families are splitting, friends no longer talk to each other.
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We stay in our bubbles.
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And these so-called filter bubbles are amplified by social media,
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but they are not, in the core, a digital product.
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The filter bubble has always been there.
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It's in our minds.
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As many studies repeatedly have shown,
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we, for example, ignore effects that contradict our convictions.
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So correcting fake news is definitely necessary,
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but it's not sufficient to get a divided society
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to rethink itself.
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Fortunately, according to at least some research,
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there may be a simple way to get a new perspective:
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a personal one-on-one discussion
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with someone who doesn't have your opinion.
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It enables you to see the world in a new way,
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through someone else's eyes.
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Now, I'm the editor of "ZEIT ONLINE,"
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one of the major digital news organizations in Germany.
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And we started what became "Europe Talks" as a really modest editorial exercise.
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As many journalists,
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we were impressed by Trump and by Brexit,
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and Germany was getting divided, too, especially over the issue of migration.
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So the arrival of more than a million refugees in 2015 and 2016
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dominated somewhat the debate.
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And when we were thinking about our own upcoming election in 2017,
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we definitely knew that we had to reinvent the way we were dealing with politics.
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So digital nerds that we are,
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we came up with obviously many very strange digital product ideas,
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one of them being a Tinder for politics --
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(Laughter)
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a dating platform for political opposites,
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a tool that could help get people together with different opinions.
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And we decided to test it
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and launched what techies would call a "minimum viable product."
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So it was really simple.
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We called it "Deutschland spricht" -- "Germany Talks" --
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and we started with that in May 2017.
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And it was really simple.
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We used mainly Google Forms,
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a tool that each and every one of us here can use to make surveys online.
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And everywhere in our content, we embedded simple questions like this:
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"Did Germany take in too many refugees?"
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You click yes or no.
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We asked you more questions, like, "Does the West treat Russia fairly?"
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or, "Should gay couples be allowed to marry?"
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And if you answered all these questions, we asked one more question:
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"Hey, would you like to meet a neighbor who totally disagrees with you?"
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(Laughter)
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So this was a really simple experiment with no budget whatsoever.
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We expected some hundred-ish people to register,
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and we planned to match them by hand, the pairs.
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And after one day, 1,000 people had registered.
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And after some weeks, 12,000 Germans had signed up
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to meet someone else with a different opinion.
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So we had a problem.
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(Laughter)
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We hacked a quick and dirty algorithm
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that would find the perfect Tinder matches,
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like people living as close as possible having answered the questions
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as differently as possible.
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We introduced them via email.
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And, as you may imagine, we had many concerns.
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Maybe no one would show up in real life.
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Maybe all the discussions in real life would be awful.
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Or maybe we had an axe murderer in our database.
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(Laughter)
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But then, on a Sunday in June 2017,
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something beautiful happened.
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Thousands of Germans met in pairs and talked about politics peacefully.
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Like Anno.
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He's a former policeman who's against -- or was against -- gay marriage,
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and Anne, she's an engineer who lives in a domestic partnership
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with another woman.
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And they were talking for hours about all the topics
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where they had different opinions.
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At one point, Anno told us later,
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he realized that Anne was hurt by his statements about gay marriage,
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and he started to question his own assumptions.
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And after talking for three hours,
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Anne invited Anno to her summer party,
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and today, years later,
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they still meet from time to time and are friends.
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So our algorithm matched, for example, this court bailiff.
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He's also a spokesperson of the right-wing populist party AfD in Germany,
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and this counselor for pregnant women.
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She used to be an active member of the Green Party.
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We even matched this professor and his student.
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(Laughter)
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It's an algorithm.
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(Laughter)
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We also matched a father-in-law and his very own daughter-in-law,
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because, obviously, they live close by but have really different opinions.
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So as a general rule,
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we did not observe, record, document the discussions,
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because we didn't want people to perform in any way.
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But I made an exception.
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I took part myself.
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And so I met in my trendy Berlin neighborhood called Prenzlauer Berg,
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I met Mirko.
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This is me talking to Mirko. Mirko didn't want to be in the picture.
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He's a young plant operator,
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and he looked like all the hipsters in our area,
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like with a beard and a beanie.
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We were talking for hours, and I found him to be a wonderful person.
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And despite the fact that we had really different opinions
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about most of the topics --
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maybe with the exception of women's rights,
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where I couldn't comprehend his thoughts --
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it was really nice.
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After our discussion, I Googled Mirko.
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And I found out that in his teenage years, he used to be a neo-Nazi.
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So I called him and asked,
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"Hey, why didn't you tell me?"
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And he said, "You know, I didn't tell you because I want to get over it.
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I just don't want to talk about it anymore."
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I thought that people with a history like that could never change,
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and I had to rethink my assumptions,
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as did many of the participants who sent us thousands of emails
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and also selfies.
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No violence was recorded whatsoever.
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(Laughter)
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And we just don't know if some of the pairs got married.
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(Laughter)
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But, at least, we were really excited and wanted to do it again,
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especially in version 2.0,
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wanted to expand the diversity of the participants,
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because obviously in the first round, they were mainly our readers.
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And so we embraced our competition
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and asked other media outlets to join.
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We coordinated via Slack.
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And this live collaboration among 11 major German media houses
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was definitely a first in Germany.
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The numbers more than doubled: 28,000 people applied this time.
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And the German president --
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you see him here in the center of the picture --
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became our patron.
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And so, thousands of Germans met again in the summer of 2018
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to talk to someone else with a different opinion.
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Some of the pairs we invited to Berlin to a special event.
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And there, this picture was taken,
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until today my favorite symbol for "Germany Talks."
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You see Henrik, a bus driver and boxing trainer,
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and Engelbert, the director of a children's help center.
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They answered all of the seven questions we asked differently.
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They had never met before this day,
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and they had a really intensive discussion
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and seemed to get along anyway
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with each other.
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So this time we also wanted to know
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if the discussion would have any impact on the participants.
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So we asked researchers to survey the participants.
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And two-thirds of the participants said that they learned something
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about their partner's attitudes.
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Sixty percent agreed that their viewpoints converged.
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The level of trust in society seemed also higher after the event,
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according to the researchers.
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Ninety percent said that they enjoyed their discussion.
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Ten percent said they didn't enjoy their discussion,
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eight percent only because, simply, their partner didn't show up.
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(Laughter)
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After "Germany Talks," we got approached by many international media outlets,
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and we decided this time to build a serious and secure platform.
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We called it "My Country Talks."
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And in this short period of time, "My Country Talks" has already been used
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for more than a dozen local and national events
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like "Het grote gelijk" in Belgium or "Suomi puhuu" in Finland
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or "Britain Talks" in the UK.
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And as I mentioned at the beginning, we also launched "Europe Talks,"
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together with 15 international media partners,
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from the "Financial Times" in the UK to "Helsingin Sanomat" in Finland.
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Thousands of Europeans met with a total stranger
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to argue about politics.
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So far, we have been approached by more than 150 global media outlets,
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and maybe someday there will be something like "The World Talks,"
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with hundreds of thousands of participants.
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But what matters here are not the numbers,
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obviously.
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What matters here is ...
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Whenever two people meet to talk in person for hours
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without anyone else listening,
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they change.
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And so do our societies.
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They change little by little, discussion by discussion.
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What matters here is that we relearn
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how to have these face-to-face discussions,
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without anyone else listening,
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with a stranger.
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Not only with a stranger we are introduced to
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by a Tinder for politics,
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but also with a stranger in a pub or in a gym or at a conference.
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So please meet someone
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and have an argument
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and enjoy it very much.
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Thank you.
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(Applause)
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Wow!
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(Applause)
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