Shadowing English Conversation Practice (Booking a hotel room) Improve English Speaking Skills

19,826 views ใƒป 2024-09-03

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์•„๋ž˜ ์˜๋ฌธ์ž๋ง‰์„ ๋”๋ธ”ํด๋ฆญํ•˜์‹œ๋ฉด ์˜์ƒ์ด ์žฌ์ƒ๋ฉ๋‹ˆ๋‹ค.

00:01
oh this is the hotel I will callย  right now I hope I can find a room for
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์•„, ์—ฌ๊ธฐ๊ฐ€ ์ œ๊ฐ€ ์ง€๊ธˆ ์ „ํ™”ํ•  ํ˜ธํ…”์ž…๋‹ˆ๋‹ค.
00:07
today good afternoon thank you for callingย ย 
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์˜ค๋Š˜์€ ๋ฐฉ์„ ์ฐพ์„ ์ˆ˜ ์žˆ๊ธฐ๋ฅผ ๋ฐ”๋ž๋‹ˆ๋‹ค. ์•ˆ๋…•ํ•˜์„ธ์š”. Tangerin ํ˜ธํ…”์— ์ „ํ™”ํ•ด ์ฃผ์…”์„œ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค.
00:13
tangerin Hotel this is Sarahย  speaking how may I assist you
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์‚ฌ๋ผ์ž…๋‹ˆ๋‹ค. ์˜ค๋Š˜ ์–ด๋–ป๊ฒŒ ๋„์™€๋“œ๋ฆด๊นŒ์š”?
00:17
today oh hi sir my name is Markย  Mark Johnson I'm looking to book
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์•ˆ๋…•ํ•˜์„ธ์š”. ์ œ ์ด๋ฆ„์€ ๋งˆํฌ ๋งˆํฌ ์กด์Šจ์ž…๋‹ˆ๋‹ค. ์ฐพ๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์˜ˆ์•ฝํ•˜๋ ค๋ฉด
00:30
I'm looking to book a room for tonight andย  I'll need it for a week can you help me with
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์˜ค๋Š˜ ๋ฐค์— ๋ฐฉ์„ ์˜ˆ์•ฝํ•˜๋ ค๊ณ  ํ•˜๋Š”๋ฐ ์ผ์ฃผ์ผ ๋™์•ˆ ํ•„์š”ํ•ด์š”.
00:36
that of course Mark I'd be happy toย  help you with your reservation give me a
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๋ฌผ๋ก ์ด์ฃ . ๋„์™€์ฃผ์‹ค ์ˆ˜ ์žˆ๋‚˜์š”? ๋งˆํฌ ์˜ˆ์•ฝ์„ ๋„์™€์ฃผ์‹œ๋ฉด ๊ธฐ๊บผ์ด ๋„์™€๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค. ์ž ์‹œ๋งŒ ๊ธฐ๋‹ค๋ ค ์ฃผ์„ธ์š”.
00:45
minute all right let me startย  by asking a few questions
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์‹œ์ž‘ํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค. ๋ช‡ ๊ฐ€์ง€ ์งˆ๋ฌธ์„ ํ•ด์„œ
00:54
please tell me sir for your stay couldย  you prefer a single or double occupancy
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์ˆ™๋ฐ• ๊ธฐ๊ฐ„์„ ์•Œ๋ ค์ฃผ์„ธ์š”. 1
01:05
room a single room would be great can youย  tell me about the different types of rooms you
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์ธ์‹ค์ด๋‚˜ 2์ธ์‹ค์„ ์„ ํ˜ธํ•˜์‹œ๋‚˜์š”? 1์ธ์‹ค์ด ์ข‹์„ ๊ฒƒ ๊ฐ™์•„์š”. ์ œ๊ณตํ•˜๋Š” ๋‹ค์–‘ํ•œ ์œ ํ˜•์˜ ๊ฐ์‹ค์— ๋Œ€ํ•ด ๋ง์”€ํ•ด ์ฃผ์‹ค ์ˆ˜ ์žˆ๋‚˜์š”?
01:14
offer absolutely we have severalย  room types the standard the looks and
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์ ˆ๋Œ€์ ์œผ๋กœ ์ €ํฌ๋Š” ํ‘œ์ค€์ ์ธ ์™ธ๊ด€๊ณผ ํ‘œ์ค€์— ๋งž๋Š” ์—ฌ๋Ÿฌ ๊ฐ์‹ค ์œ ํ˜•์ด ์žˆ์Šต๋‹ˆ๋‹ค.
01:24
sweet our standard rooms are comfortableย  and well equipped our deluxx rooms
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์ข‹์€ ์Šคํƒ ๋‹ค๋“œ๋ฃธ์€ ํŽธ์•ˆํ•˜๊ณ  ์‹œ์„ค์ด ์ž˜ ๊ฐ–์ถฐ์ ธ ์žˆ์Šต๋‹ˆ๋‹ค. ๋””๋Ÿญ์Šค๋ฃธ์€
01:34
offer a bit more space and luxuryย  and our suits provide extra
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์ข€ ๋” ๋„“์€ ๊ณต๊ฐ„๊ณผ ๊ณ ๊ธ‰์Šค๋Ÿฌ์›€์„ ์ œ๊ณตํ•˜๋ฉฐ, ์Šค์œ„ํŠธ
01:43
space with a separate living area for a week long
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๋ฃธ์€ ์ผ์ฃผ์ผ๊ฐ„
01:52
stay many guests prefer that Deluxe orย  sweet options which one are you interested
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์ˆ™๋ฐ•ํ•  ์ˆ˜ ์žˆ๋„๋ก ๋ณ„๋„์˜ ๊ฑฐ์‹ค ๊ณต๊ฐ„์ด ์žˆ๋Š” ์ถ”๊ฐ€ ๊ณต๊ฐ„์„ ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค. ๋งŽ์€ ๊ฒŒ์ŠคํŠธ๊ฐ€ ๊ด€์‹ฌ ์žˆ๋Š” ๋””๋Ÿญ์Šค ๋˜๋Š” ์Šค์œ„ํŠธ ์˜ต์…˜์„ ์„ ํ˜ธํ•ฉ๋‹ˆ๋‹ค
02:03
in I think I'll go with the deluxe roomย  what are the check in and check out
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. ๋””๋Ÿญ์Šค๋ฃธ์œผ๋กœ ๊ฐˆ ๊ฒƒ ๊ฐ™์•„์š”. ์ฒดํฌ์ธ ๋ฐ ์ฒดํฌ์•„์›ƒ
02:12
times let me see checkin time is fromย  3:00 p.m. and checkout time is by 11:00
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์‹œ๊ฐ„์€ ์–ด๋–ป๊ฒŒ ๋˜๋‚˜์š”? ์ฒดํฌ์ธ ์‹œ๊ฐ„์€ ์˜คํ›„ 3์‹œ๋ถ€ํ„ฐ์ด๊ณ  ์ฒดํฌ์•„์›ƒ ์‹œ๊ฐ„์€
02:22
a.m. if you need to check in earlier orย  check out later please let us know in
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์˜ค์ „ 11์‹œ๊นŒ์ง€์ž…๋‹ˆ๋‹ค. ์ผ์ฐ ์ฒดํฌ์ธํ•˜๊ฑฐ๋‚˜ ๋‚˜์ค‘์— ์ฒดํฌ์•„์›ƒํ•ด์•ผ ํ•œ๋‹ค๋ฉด ๋ถ€ํƒ๋“œ๋ฆฝ๋‹ˆ๋‹ค. ๋ฏธ๋ฆฌ ์•Œ๋ ค์ฃผ์‹œ๋ฉด
02:31
advance and we'll do our best toย  accommodate your request don't
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์ตœ์„ ์„ ๋‹คํ•ด ์š”์ฒญ์„ ์ˆ˜์šฉํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค.
02:40
worry all right I should be arrivingย  around 5:00 p.m. will that be
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๊ฑฑ์ •ํ•˜์ง€ ๋งˆ์„ธ์š”. ์˜คํ›„ 5์‹œ์ฏค ๋„์ฐฉํ•  ์˜ˆ์ •์ž…๋‹ˆ๋‹ค.
02:51
okay that's perfectly fine we'll haveย  your room ready for you by then for
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๊ดœ์ฐฎ์„๊นŒ์š”? ๊ดœ์ฐฎ์Šต๋‹ˆ๋‹ค. ๊ทธ๋•Œ๊นŒ์ง€ ๊ฐ์‹ค์„ ์ค€๋น„ํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค.
03:00
sure oh by the way do you needย  any assistance with airport
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๋ฌผ๋ก ์ด์ฃ  ์•„ ๊ทธ๋Ÿฐ๋ฐ ๊ณตํ•ญ
03:09
transportation actually yes could youย  arrange for a pickup from the airport is that
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๊ตํ†ต์— ๋„์›€์ด ํ•„์š”ํ•˜์‹ ๊ฐ€์š” ์‚ฌ์‹ค ๋„ค ๊ณตํ•ญ์—์„œ ํ”ฝ์—…์„ ์ฃผ์„ ํ•ด์ฃผ์‹ค ์ˆ˜ ์žˆ๋‚˜์š” ๊ฐ€๋Šฅํ• ๊นŒ์š”
03:20
possible certainly we can do thatย  we can arrange for a pickup service
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ํ™•์‹คํžˆ ์ €ํฌ๊ฐ€ ํ”ฝ์—… ์„œ๋น„์Šค๋ฅผ ์ฃผ์„ ํ•ด ๋“œ๋ฆด ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค
03:32
could you please provide me with yourย  flight details so we can schedule it
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ํ•ญ๊ณตํŽธ ์„ธ๋ถ€์ •๋ณด๋ฅผ ์ œ๊ณตํ•ด ์ฃผ์‹œ๊ฒ ์–ด์š”? ๊ทธ์— ๋”ฐ๋ผ ์ผ์ •์„ ์žก์„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค
03:38
accordingly sure I'll email you the detailsย  right after the school how much is the pickup
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. ํ•™๊ต๊ฐ€ ๋๋‚œ ํ›„ ๋ฐ”๋กœ ์ด๋ฉ”์ผ๋กœ ์ž์„ธํ•œ ๋‚ด์šฉ์„ ๋ณด๋‚ด๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค. ํ”ฝ์—… ์„œ๋น„์Šค ๋น„์šฉ์€ ์–ผ๋งˆ์ธ๊ฐ€์š”?
03:49
service let me check that in the computerย  the airport pickup service is $50 each way
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์ปดํ“จํ„ฐ์—์„œ ๊ณตํ•ญ ํ”ฝ์—… ์„œ๋น„์Šค๊ฐ€ ํŽธ๋„ 50๋‹ฌ๋Ÿฌ์ธ์ง€ ํ™•์ธํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค.
04:01
is there anything else you needย  help with regarding your arrival
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๋„์ฐฉ๊ณผ ๊ด€๋ จํ•˜์—ฌ ๋„์›€์ด ํ•„์š”ํ•œ ๋‹ค๋ฅธ ์‚ฌํ•ญ์ด ์žˆ์œผ์‹ ๊ฐ€์š”
04:07
sir not for now could you tell me aboutย  the amenities and services the hotel offersย ย 
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? ์ง€๊ธˆ์€ ํ˜ธํ…”์ด ์ œ๊ณตํ•˜๋Š” ํŽธ์˜ ์‹œ์„ค๊ณผ ์„œ๋น„์Šค์— ๋Œ€ํ•ด ์•Œ๋ ค์ฃผ์‹ค ์ˆ˜ ์žˆ๋‚˜์š”?
04:21
absolutely we offer a range of amenitiesย  including a fitness center a swimming pool
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ํ”ผํŠธ๋‹ˆ์Šค ์„ผํ„ฐ, ์ˆ˜์˜์žฅ ๋“ฑ ๋‹ค์–‘ํ•œ ํŽธ์˜ ์‹œ์„ค์„ ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค.
04:31
oh and a spare we also have aย  business center with meeting
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๊ทธ๋ฆฌ๊ณ  ์—ฌ๋ถ„์˜ ํšŒ์˜์‹ค์ด ์žˆ๋Š” ๋น„์ฆˆ๋‹ˆ์Šค ์„ผํ„ฐ๋„ ์žˆ๊ณ 
04:36
rooms complimentary wi5 and a 24-hourย  coner service for dining our hotelย ย 
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๋ฌด๋ฃŒ Wi-Fi์™€ 24์‹œ๊ฐ„ ์•ˆ๋‚ด ์„œ๋น„์Šค๋„ ์žˆ์Šต๋‹ˆ๋‹ค. ์‹์‚ฌ๋ฅผ ์œ„ํ•ด ์ €ํฌ ํ˜ธํ…”์—๋Š”
04:50
features a restaurant and a bar plus weย  offer laundry services and room service
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๋ ˆ์Šคํ† ๋ž‘๊ณผ ๋ฐ”๊ฐ€ ์žˆ์œผ๋ฉฐ, ์„ธํƒ ์„œ๋น„์Šค์™€ ๋ฃธ์„œ๋น„์Šค๋„ ์ œ๊ณต๋ฉ๋‹ˆ๋‹ค.
04:59
that sounds great are there anyย  current promotions or discounts
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์ •๋ง ์ข‹์„ ๊ฒƒ ๊ฐ™์Šต๋‹ˆ๋‹ค. ํ˜„์žฌ ํ”„๋กœ๋ชจ์…˜์ด๋‚˜ ํ• ์ธ์ด ์žˆ๋‚˜์š”?
05:05
available we do have a special promotionย  at the moment if you book for seven
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ํ˜„์žฌ ํŠน๋ณ„ ํ”„๋กœ๋ชจ์…˜์ด ์žˆ์Šต๋‹ˆ๋‹ค. 7
05:14
nights you get a 15% discount onย  the total room rate additionally we
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๋ฐ•์„ ์˜ˆ์•ฝํ•˜์‹œ๋ฉด 15% ํ• ์ธ์„ ๋ฐ›์œผ์‹ค ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ด ๊ฐ์‹ค ์š”๊ธˆ์— ์ถ”๊ฐ€๋กœ
05:25
have we have a membership programย  that offers further discounts and
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์ถ”๊ฐ€ ํ• ์ธ๊ณผ ํ˜œํƒ์„ ์ œ๊ณตํ•˜๋Š” ๋ฉค๋ฒ„์‹ญ ํ”„๋กœ๊ทธ๋žจ์ด ์žˆ์Šต๋‹ˆ๋‹ค.
05:33
benefits this is only for frequentย  guests would you like more information on
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์ด๊ฒƒ์€ ๋‹จ๊ณจ ๊ณ ๊ฐ์—๊ฒŒ๋งŒ ํ•ด๋‹น๋ฉ๋‹ˆ๋‹ค. ์ด์— ๋Œ€ํ•ด ๋” ๋งŽ์€ ์ •๋ณด๋ฅผ ์›ํ•˜์‹ญ๋‹ˆ๊นŒ
05:44
that yes I'm interested in hearing moreย  about the membership program sounds
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๋„ค, ๋ฉค๋ฒ„์‹ญ ํ”„๋กœ๊ทธ๋žจ์— ๋Œ€ํ•ด ๋” ์•Œ๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค.
05:53
interesting our membership program providesย  various benefits including discounted room
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์ €ํฌ ๋ฉค๋ฒ„์‹ญ ํ”„๋กœ๊ทธ๋žจ์ด ์ œ๊ณตํ•˜๋Š” ๊ฒƒ์ด ํฅ๋ฏธ๋กœ์šธ ๊ฒƒ ๊ฐ™์Šต๋‹ˆ๋‹ค. ํ• ์ธ๋œ ๊ฐ์‹ค ์š”๊ธˆ ์šฐ์„  ์˜ˆ์•ฝ ๋ฐ ํŠน๋ณ„ ํ˜œํƒ์„ ํฌํ•จํ•œ ๋‹ค์–‘ํ•œ ํ˜œํƒ ๊ฐ€์ž…์—๋Š”
06:03
rates priority booking and exclusiveย  offers there's a onetime fee to joinย ย 
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์ผํšŒ์„ฑ ๋น„์šฉ์ด ์žˆ์ง€๋งŒ
06:13
but the savings you get overย  time can be quite substantial
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์‹œ๊ฐ„์ด ์ง€๋‚จ์— ๋”ฐ๋ผ ์ ˆ์•ฝ๋˜๋Š” ํ˜œํƒ์€ ์ƒ๋‹นํžˆ ํด ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
06:22
yeah I can send you more details via emailย  if you'd like so you can check it all
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์›ํ•˜์‹œ๋ฉด ์ด๋ฉ”์ผ๋กœ ์ž์„ธํ•œ ๋‚ด์šฉ์„ ๋ณด๋‚ด๋“œ๋ฆด ์ˆ˜ ์žˆ์œผ๋‹ˆ ๋ชจ๋‘ ํ™•์ธํ•ด ๋ณด์„ธ์š”.
06:32
sir that could be helpful I'd like toย  review the information before making a
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์„ ์ƒ๋‹˜ ๋„์›€์ด ๋  ๊ฒƒ ๊ฐ™์Šต๋‹ˆ๋‹ค. ๊ฒฐ์ •์„ ๋‚ด๋ฆฌ๊ธฐ ์ „์— ์ •๋ณด๋ฅผ ๊ฒ€ํ† ํ•˜๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค.
06:41
decision no problem I'll send you the membershipย  details along with the confirmation of your
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๋ฌธ์ œ ์—†์Šต๋‹ˆ๋‹ค. ์˜ˆ์•ฝ ํ™•์ธ๊ณผ ํ•จ๊ป˜ ๋ฉค๋ฒ„์‹ญ ์„ธ๋ถ€ ์ •๋ณด๋ฅผ ๋ณด๋‚ด๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค.
06:50
reservation speaking of which let meย  go ahead and book your theux room for
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๊ทธ๋Ÿฌ๋ฉด
07:00
tonight and for the week can I have your creditย  card information to secure the reservation
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์˜ค๋Š˜ ๋ฐค๊ณผ ์ผ์ฃผ์ผ ๋™์•ˆ theux ๊ฐ์‹ค์„ ์˜ˆ์•ฝํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
07:10
please sure I'll give you the detailsย  now also what's the cancellation
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์˜ˆ์•ฝ์„ ๋ณด์žฅํ•˜๊ธฐ ์œ„ํ•ด ์‹ ์šฉ์นด๋“œ ์ •๋ณด๋ฅผ ์•Œ๋ ค ์ฃผ์‹œ๊ฒ ์–ด์š”?
07:19
policy our cancellation policyย  allows for free cancellations up toย ย 
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์ง€๊ธˆ ์ž์„ธํ•œ ๋‚ด์šฉ์„ ์•Œ๋ ค๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค. ์ทจ์†Œ ์ •์ฑ…์€ ์–ด๋–ป๊ฒŒ ๋˜๋‚˜์š” ? ์ทจ์†Œ ์ •์ฑ…์— ๋”ฐ๋ผ
07:29
24 hours before the scheduled checkingย  time after that a one night church will
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์˜ˆ์ •๋œ ํ™•์ธ ์‹œ๊ฐ„ 24์‹œ๊ฐ„ ์ „๊นŒ์ง€ ๋ฌด๋ฃŒ ์ทจ์†Œ๊ฐ€ ํ—ˆ์šฉ๋˜๋ฉฐ ๊ทธ ์ดํ›„์—๋Š” 1๋ฐ• ๊ตํšŒ๊ฐ€
07:39
apply got it I'll make sure to keep that in mindย  is there anything else I should know before I
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์ ์šฉ ๋ฉ๋‹ˆ๋‹ค. ์•Œ์•˜์Šต๋‹ˆ๋‹ค. ๋„์ฐฉํ•˜๊ธฐ ์ „์— ์•Œ์•„์•ผ ํ•  ๋‹ค๋ฅธ ์‚ฌํ•ญ์ด ์žˆ๋Š”์ง€ ๋ช…์‹ฌํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค.
07:48
arrive yes just a few things toย  remember bring a ballot ID or checkin
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์˜ˆ, ๊ธฐ์–ตํ•ด์•ผ ํ•  ๋ช‡ ๊ฐ€์ง€ ์‚ฌํ•ญ๋งŒ ํˆฌํ‘œ์šฉ์ง€ ๊ฐ€์ ธ์˜ค๊ฑฐ๋‚˜ ์ฒดํฌ์ธ
08:01
and if you have any special requests or needsย  during your stay feel free to contact us
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ํ•˜๊ณ , ์ˆ™๋ฐ• ๊ธฐ๊ฐ„ ๋™์•ˆ ํŠน๋ณ„ํ•œ ์š”์ฒญ์ด๋‚˜ ํ•„์š” ์‚ฌํ•ญ์ด ์žˆ์œผ์‹œ๋ฉด ์–ธ์ œ๋“ ์ง€ ์—ฐ๋ฝ์ฃผ์„ธ์š”.
08:08
anytime we want to make your stay asย  comfortable as possible that's our
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์ตœ๋Œ€ํ•œ ํŽธ์•ˆํ•˜๊ฒŒ ๋จธ๋ฌผ๊ณ  ์‹ถ์œผ๋ฉด ์–ธ์ œ๋“ ์ง€ ์—ฐ๋ฝ์ฃผ์„ธ์š”. ๊ทธ๊ฒƒ์ด ์šฐ๋ฆฌ์˜
08:17
goal thanks S I appreciate all informationย  I'll send over my flight details
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๋ชฉํ‘œ์ž…๋‹ˆ๋‹ค. ๋ชจ๋“  ์ •๋ณด์— ๊ฐ์‚ฌ๋“œ๋ฆฝ๋‹ˆ๋‹ค. ๊ณง ์ด๋ฉ”์ผ๋กœ ํ•ญ๊ณตํŽธ ์„ธ๋ถ€์ •๋ณด์™€ ๋ฉค๋ฒ„์‹ญ ์ •๋ณด๋ฅผ ๋ณด๋‚ด๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค.
08:30
and membership information via emailย  soon probably in some minutes you'reย ย 
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์•„๋งˆ ๋ช‡ ๋ถ„ ํ›„์—
08:40
welcome Mark I'll keep an eye outย  for your email if you need anything
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์ฒœ๋งŒ์—์š” ๋งˆํฌ ๊ณ„์† ์ง€์ผœ๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค. ํ•„์š”ํ•œ ๊ฒŒ ์žˆ์œผ๋ฉด ์ด๋ฉ”์ผ๋กœ ์—ฐ๋ฝํ•˜์„ธ์š”
08:46
else don't hesitate to call us we lookย  forward to welcoming you the Tangerine Hotel
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์•„๋‹ˆ๋ฉด ์ฃผ์ €ํ•˜์ง€ ๋ง๊ณ  ์ „ํ™”์ฃผ์„ธ์š” Tangerine Hotel์—์„œ ๋ต™๊ธฐ๋ฅผ ๊ณ ๋Œ€ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค
08:59
thank you SAR you know what it seemsย  like a great service have a great
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๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค SAR ํ›Œ๋ฅญํ•œ ์„œ๋น„์Šค์ธ ๊ฒƒ ๊ฐ™๋„ค์š” ์ข‹์€
09:05
day oh thank you sure sir we'll beย  waiting for you here have a nice
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ํ•˜๋ฃจ ๋ณด๋‚ด์„ธ์š” ์˜ค ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค ์„ ์ƒ๋‹˜ ์—ฌ๊ธฐ์„œ ๊ธฐ๋‹ค๋ฆฌ๊ณ  ์žˆ๊ฒ ์Šต๋‹ˆ๋‹ค ์ข‹์€
09:15
day good evening Mr Johnson welcome to theย  tangerin hotel I hope you had a pleasantย ย 
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ํ•˜๋ฃจ ๋ณด๋‚ด์„ธ์š” ์•ˆ๋…•ํ•˜์‹ญ๋‹ˆ๊นŒ, Johnson ์”จ, Tangerin ํ˜ธํ…”์— ์˜ค์‹  ๊ฒƒ์„ ํ™˜์˜ํ•ฉ๋‹ˆ๋‹ค.
09:26
trip from the airport hi Sarah yes thank you theย  pickup service was fantastic the driver was on
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๊ณตํ•ญ์—์„œ ์ฆ๊ฑฐ์šด ์—ฌํ–‰์„ ํ•˜์…จ๊ธฐ๋ฅผ ๋ฐ”๋ž๋‹ˆ๋‹ค. ์•ˆ๋…• ์‚ฌ๋ผ ๋„ค ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค. ํ”ฝ์—… ์„œ๋น„์Šค๊ฐ€ ํ™˜์ƒ์ ์ด์—ˆ์Šต๋‹ˆ๋‹ค. ์šด์ „์‚ฌ๊ฐ€ ์ •์‹œ์— ๋„์ฐฉํ–ˆ๊ณ 
09:36
time and very gous the ride wasย  smooth and I actually enjoyed this
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, ์Šน์ฐจ๊ฐ์ด ์ •๋ง ์ˆœ์กฐ๋กœ์› ๊ณ  ์‹ค์ œ๋กœ ์ด
09:46
scenario I'm glad to hear that we always aimย  to provide a comfortable and a stressfree
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์‹œ๋‚˜๋ฆฌ์˜ค๋ฅผ ์ฆ๊ฒผ์Šต๋‹ˆ๋‹ค. ์ €ํฌ๋Š” ํ•ญ์ƒ
09:55
experience right right from the start allย  right let me take care of your checkin
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์ฒ˜์Œ๋ถ€ํ„ฐ ํŽธ์•ˆํ•˜๊ณ  ์ŠคํŠธ๋ ˆ์Šค ์—†๋Š” ๊ฒฝํ—˜์„ ์ œ๊ณตํ•˜๋Š” ๊ฒƒ์„ ๋ชฉํ‘œ๋กœ ํ•˜๊ณ  ์žˆ๋‹ค๋Š” ์†Œ์‹์„ ๋“ค์œผ๋‹ˆ ๊ธฐ์ฉ๋‹ˆ๋‹ค. ์•Œ๊ฒ ์Šต๋‹ˆ๋‹ค.
10:04
now could you please provide meย  with your ID and credit card for
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์ด์ œ ์ฒดํฌ์ธ์„ ์ฒ˜๋ฆฌํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค. ํ™•์ธ์„ ์œ„ํ•ด ์‹ ๋ถ„์ฆ๊ณผ ์‹ ์šฉ์นด๋“œ๋ฅผ ์ œ๊ณตํ•ด ์ฃผ์‹œ๊ฒ ์–ด์š”?
10:13
verification sure um give meย  a minute all right here you
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์ž ์‹œ๋งŒ ๊ธฐ๋‹ค๋ ค ์ฃผ์„ธ์š”. ๋ฐ”๋กœ ์—ฌ๊ธฐ ๊ฐ€์„ธ์š”
10:24
go thank you let me just must confirm yourย  reservation you booked a theux room for aย ย 
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๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค ์˜ˆ์•ฝ์„ ํ™•์ธํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค ์ผ์ฃผ์ผ ๋™์•ˆ Thex ๋ฐฉ์„ ์˜ˆ์•ฝํ–ˆ์Šต๋‹ˆ๋‹ค
10:33
week correct a thex room for a week yesย  that's correct I want the best room for
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์ผ์ฃผ์ผ ๋™์•ˆ Thex ๋ฐฉ์„ ์ˆ˜์ •ํ–ˆ์Šต๋‹ˆ๋‹ค ๋„ค ๊ทธ๋ ‡๊ตฐ์š” ์ €๋Š”
10:43
me perfect I see your reservation here your roomย  is on the fifth floor with a nice view of the
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๋‚˜์—๊ฒŒ ๊ฐ€์žฅ ์ข‹์€ ๋ฐฉ์„ ์›ํ•ฉ๋‹ˆ๋‹ค ์™„๋ฒฝํ•ฉ๋‹ˆ๋‹ค ์—ฌ๊ธฐ ์˜ˆ์•ฝ์„ ํ™•์ธํ–ˆ์Šต๋‹ˆ๋‹ค ๋‹น์‹ ์˜ ๋ฐฉ์€ 5์ผ์ž…๋‹ˆ๋‹ค ๋„์‹œ ์ „๋ง์ด ๋ฉ‹์ง„ ์ธต์— ์ผ
10:53
city we've also applied the 50ย  % discount for your week long
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์ฃผ์ผ๊ฐ„ ์žฅ๊ธฐ ์ˆ™๋ฐ• ์‹œ 50% ํ• ์ธ๋„ ์ ์šฉํ–ˆ์Šต๋‹ˆ๋‹ค.
11:03
stay the total cost for the week is 1,200ย  and the charge will be made to your credit
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์ฃผ๋‹น ์ด ๋น„์šฉ์€ 1,200์ด๊ณ  ์‹ ์šฉ
11:12
card sounds good what's includedย  in the room rate I don't
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์นด๋“œ๋กœ ์š”๊ธˆ์ด ์ฒญ๊ตฌ๋ฉ๋‹ˆ๋‹ค. ์ข‹์„ ๊ฒƒ ๊ฐ™๋„ค์š”. ๊ฐ์‹ค ์š”๊ธˆ์— ๋ฌด์—‡์ด ํฌํ•จ๋˜์–ด ์žˆ๋‚˜์š”? ์š”๊ธˆ ์—๋Š”
11:22
remember the rate includes access to our allย  amenities The Fitness Center swimming pool and the
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๋ชจ๋“  ํŽธ์˜ ์‹œ์„ค ์ด์šฉ์ด ํฌํ•จ๋˜์–ด ์žˆ์Šต๋‹ˆ๋‹ค. ํ”ผํŠธ๋‹ˆ์Šค ์„ผํ„ฐ ์ˆ˜์˜์žฅ๊ณผ
11:32
spa you also get complimentaryย  wi and breakfast each
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์ŠคํŒŒ์—๋Š” ๋ฌด๋ฃŒ Wi-Fi๊ฐ€ ์ œ๊ณต๋˜๋ฉฐ ๋งค์ผ ์•„์นจ ์•„์นจ ์‹์‚ฌ๋Š” ์‹์‚ฌ
11:40
morning will provide you with a welcomeย  package that includes information on our dining
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์˜ต์…˜ ๋ฐ ํ˜ธํ…”์—์„œ ์—ด๋ฆฌ๋Š” ํŠน๋ณ„ ์ด๋ฒคํŠธ ์— ๋Œ€ํ•œ ์ •๋ณด๊ฐ€ ํฌํ•จ๋œ ํ™˜์˜ ํŒจํ‚ค์ง€๋ฅผ ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค.
11:51
options and any special events happeningย  at the hotel I am sure you will enjoy your
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์ฆ๊ฑฐ์šด ์‹œ๊ฐ„ ๋ณด๋‚ด์‹ค ๊ฑฐ๋ผ๊ณ  ํ™•์‹ ํ•ฉ๋‹ˆ๋‹ค.
12:01
stay great that's exactlyย  what I was hoping for um what
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๊ทธ๊ฒŒ ๋ฐ”๋กœ ์ œ๊ฐ€ ๋ฐ”๋ž๋˜ ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์Œ
12:10
now I'll just need your signor here toย  finalize the payment and here's yourย ย 
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์ด์ œ ๊ฒฐ์ œ๋ฅผ ์™„๋ฃŒํ•˜๋ ค๋ฉด ์„œ๋ช…์ธ์ด ํ•„์š”ํ•ฉ๋‹ˆ๋‹ค.
12:19
room key card you're in room 512 theย  elevators are just around the corner
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๋ฐฉ ํ‚ค ์นด๋“œ๋Š” ์—ฌ๊ธฐ ์žˆ์Šต๋‹ˆ๋‹ค. 512ํ˜ธ์‹ค์— ๊ณ„์‹ญ๋‹ˆ๋‹ค. ์—˜๋ฆฌ๋ฒ ์ดํ„ฐ๊ฐ€ ๋ฐ”๋กœ ๋ชจํ‰์ด๋ฅผ ๋Œ๋ฉด ๋ฉ๋‹ˆ๋‹ค.
12:33
thanks SAR I have to be honest I'm excitedย  to settle it oh one more thing do you haveย ย 
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๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค SAR ์†”์งํžˆ ๋งํ•ด์„œ ํ•ด๊ฒฐํ•˜๊ฒŒ ๋˜์–ด ๊ธฐ์ฉ๋‹ˆ๋‹ค ์•„ ํ•œ ๊ฐ€์ง€ ๋”,
12:43
any recommendations for local restaurants or
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ํ˜„์ง€ ๋ ˆ์Šคํ† ๋ž‘์ด๋‚˜ ๊ด€๊ด‘๋ช…์†Œ์— ๋Œ€ํ•œ ์ถ”์ฒœ์ด
12:48
attractions absolutely there isย  a fantastic Italian restaurantย ย 
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์žˆ์œผ์‹ ๊ฐ€์š”? ์ ˆ๋Œ€์  ์œผ๋กœ ๋ช‡ ๋ธ”๋ก ๋–จ์–ด์ง„ ๊ณณ์— ๋ฒจ๋ผ ๋ฃจ๋‚˜๋ผ๋Š”
12:55
a few blocks away called Bella Luna
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ํ™˜์ƒ์ ์ธ
13:02
which is a local favorite for sing theย  city museum is a must visit and it'sย ย 
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์ดํƒˆ๋ฆฌ์•ˆ ๋ ˆ์Šคํ† ๋ž‘์ด ์žˆ์Šต๋‹ˆ๋‹ค. ์‹œ๋ฆฝ ๋ฐ•๋ฌผ๊ด€์€ ๊ผญ ๋ฐฉ๋ฌธํ•ด์•ผ ํ•  ๊ณณ์ด๋ฉฐ
13:11
just a short drive from here I can alsoย  arrange tickets and transportation if
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์—ฌ๊ธฐ์„œ ์ฐจ๋กœ ๊ฐ€๊นŒ์šด ๊ฑฐ๋ฆฌ์— ์žˆ์Šต๋‹ˆ๋‹ค
13:17
needed sure I'll definitely check thoseย  out thanks for the tips they are useful
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. ํ•„์š”ํ•˜๋‹ค๋ฉด ํ‹ฐ์ผ“๊ณผ ๊ตํ†ต์ˆ˜๋‹จ๋„ ์ค€๋น„ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ๊ผญ ํ™•์ธํ•ด ๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค. ์œ ์šฉํ•œ ํŒ์„ ์•Œ๋ ค์ฃผ์…”์„œ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค.
13:30
you're welcome if you need anythingย  else during your stay just give us a
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๋จธ๋ฌด๋Š” ๋™์•ˆ ๋‹ค๋ฅธ ์‚ฌํ•ญ์ด ํ•„์š”ํ•˜์‹œ๋ฉด ์–ธ์ œ๋“ ์ง€ ์—ฐ๋ฝ์ฃผ์„ธ์š”. ์ „ํ™”ํ•˜์„ธ์š” ๋ฌผ๋ก ์ด์ฃ 
13:36
call of course have a good nightย  Sarah I will see you tomorrow
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์ž˜ ์ž์„ธ์š” ์‚ฌ๋ผ ๋‚ด์ผ ๋ต™๊ฒ ์Šต๋‹ˆ๋‹ค
13:46
then enjoy your evening and have a relaxingย  week we are happy you chose us for your stay
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๊ทธ๋Ÿผ ์ €๋… ์ž˜ ๋ณด๋‚ด์‹œ๊ณ  ํŽธ์•ˆํ•œ ํ•œ ์ฃผ ๋ณด๋‚ด์„ธ์š” ์ˆ™๋ฐ•์„ ์œ„ํ•ด ์ €ํฌ๋ฅผ ์„ ํƒํ•ด์ฃผ์…”์„œ ๊ธฐ๋ป์š”
14:01
good morning Mr Johnson I hope you had aย  wonderful stay with us it's time for check
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์ข‹์€ ์•„์นจ์ž…๋‹ˆ๋‹ค ์กด์Šจ ์”จ ์ €ํฌ์™€ ํ•จ๊ป˜ ์ฆ๊ฑฐ์šด ์‹œ๊ฐ„์„ ๋ณด๋‚ด์…จ๊ธฐ๋ฅผ ๋ฐ”๋ž๋‹ˆ๋‹ค ์ด์ œ ์‹œ๊ฐ„์ด ๋˜์—ˆ์Šต๋‹ˆ๋‹ค ์ฒดํฌ์•„์›ƒ์„ ์œ„ํ•ด
14:07
out good morning Sarah yes my week here wasย  great I really enjoy it the room and all the
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์ข‹์€ ์•„์นจ์ž…๋‹ˆ๋‹ค ์‚ฌ๋ผ ๋„ค ์—ฌ๊ธฐ์—์„œ์˜ ํ•œ ์ฃผ๋Š” ์ •๋ง ์ข‹์•˜์–ด์š” ๋ฐฉ์ด ์ •๋ง ์ฆ๊ฑฐ์› ๊ณ  ๋ชจ๋“ 
14:17
amenities that's fantastic to hearย  let's take care of your checkout process
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ํŽธ์˜ ์‹œ์„ค์ด ํ™˜์ƒ์ ์ด๋ผ๋Š” ์†Œ์‹์„ ๋“ค์œผ๋‹ˆ ํ™˜์ƒ์ ์ด๋„ค์š” ์ฒดํฌ์•„์›ƒ ์ ˆ์ฐจ๋ฅผ ์ฒ˜๋ฆฌํ•ด ๋ณด๋„๋ก ํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค
14:29
I see that you used the mini bar a fewย  times and had room service I'll provideย ย 
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๋ฏธ๋‹ˆ ๋ฐ”๋ฅผ ๋ช‡ ๋ฒˆ ์ด์šฉํ•˜์…จ๊ณ  ๋ฃธ์„œ๋น„์Šค๋„ ์ด์šฉํ•˜์‹  ๊ฒƒ์œผ๋กœ ํ™•์ธ๋ฉ๋‹ˆ๋‹ค ์ตœ์ข… ์ฒญ๊ตฌ์„œ๋ฅผ ์ œ๊ณตํ•ด ๋“œ๋ฆด๊ป˜์š”
14:36
you with a final bill oh sure don'tย  worry those drinks were really tasty
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์•„ ๋ฌผ๋ก  ๊ทธ ์Œ๋ฃŒ๋Š” ์ •๋ง ๋ง›์žˆ์—ˆ์œผ๋‹ˆ ๊ฑฑ์ •ํ•˜์ง€ ๋งˆ์„ธ์š”
14:46
yeah your final bill comes to 1,400ย  including the mini bar and room service
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๋„ค ์ตœ์ข… ์ฒญ๊ตฌ์„œ๋Š” ๋ฏธ๋‹ˆ๋ฐ”์™€ ๋ฃธ์„œ๋น„์Šค
14:55
charges I'll I'll process this to your creditย  card would you like a printed copy of the
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๋น„์šฉ์„ ํฌํ•จํ•ด 1,400๋‹ฌ๋Ÿฌ์ž…๋‹ˆ๋‹ค. ์‹ ์šฉ์นด๋“œ๋กœ ์ฒ˜๋ฆฌํ•ด ๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค. ์ธ์‡„ํ•ด ์ฃผ์‹œ๊ฒ ์–ด์š”? ์ฒญ๊ตฌ์„œ ์‚ฌ๋ณธ
15:04
invoice yes please and if you couldย  email it to me as well that wouldย ย 
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๋„ค ๋ถ€ํƒ๋“œ๋ฆฝ๋‹ˆ๋‹ค. ์ €์—๊ฒŒ๋„ ์ด๋ฉ”์ผ๋กœ ๋ณด๋‚ด์ฃผ์‹œ๋ฉด ์ข‹๊ฒ ์Šต๋‹ˆ๋‹ค.
15:15
be great Absolutely I'll have thatย  sent to your email shortly so tellย ย 
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๋ฌผ๋ก  ๊ณง ์ด๋ฉ”์ผ๋กœ ๋ณด๋‚ด๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค.
15:25
me how was everything dur during yourย  stay did you find everything to your
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์ˆ™๋ฐ• ๊ธฐ๊ฐ„ ๋™์•ˆ ๋ชจ๋“  ๊ฒƒ์ด ์–ด๋• ๋Š”์ง€ ์•Œ๋ ค์ฃผ์„ธ์š”. ๋ชจ๋“  ๊ฒƒ์ด
15:32
satisfaction everything was excellent reallyย  the room was comfortable and the staff wereย ย 
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๋งŒ์กฑ์Šค๋Ÿฌ์šฐ์…จ๋‚˜์š”? ์ •๋ง ํ›Œ๋ฅญํ•ฉ๋‹ˆ๋‹ค. ๋ฐฉ์€ ํŽธ์•ˆํ–ˆ๊ณ  ์ง์›๋“ค์€
15:43
friendly and helpful the only thing I wouldย  suggest is maybe having more options for
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์นœ์ ˆํ•˜๊ณ  ๋„์›€์ด ๋˜์—ˆ์Šต๋‹ˆ๋‹ค. ์ œ๊ฐ€ ์ œ์•ˆํ•˜๊ณ  ์‹ถ์€ ์œ ์ผํ•œ ๊ฒƒ์€ ์•„๋งˆ๋„
15:52
breakfast thank you for the feedback Mrย  Johnson we're always looking for ways to
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์•„์นจ ์‹์‚ฌ ์˜ต์…˜์ด ๋” ๋งŽ๋‹ค๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค. ํ”ผ๋“œ๋ฐฑ์„ ์ฃผ์…”์„œ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค. ์กด์Šจ ์”จ. ์šฐ๋ฆฌ๋Š” ํ•ญ์ƒ
16:01
improve and I'll pass your suggestionย  along to our dining team for
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๊ฐœ์„ ํ•  ๋ฐฉ๋ฒ•์„ ์ฐพ๊ณ  ์žˆ์œผ๋ฉฐ, ๊ท€ํ•˜์˜ ์ œ์•ˆ์„ ์ „๋‹ฌํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค. ์ €ํฌ ๋‹ค์ด๋‹ ํŒ€์—๋Š” ํ™•์‹คํžˆ
16:12
sure is there anything else Iย  can assist you with before you
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๋‹น์‹ ์ด ๋– ๋‚˜๊ธฐ ์ „์— ์ œ๊ฐ€ ๋„์™€๋“œ๋ฆด ์ˆ˜ ์žˆ๋Š” ๋‹ค๋ฅธ ๊ฒƒ์ด ์žˆ๋‚˜์š”
16:21
leave no I think that'sย  everything thanks for a wonderful
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? ๊ทธ๊ฒŒ ์ „๋ถ€์ธ ๊ฒƒ ๊ฐ™์•„์š”. ๋ฉ‹์ง„
16:31
stay it was a pleasure having you here safeย  travels and we hope to see you again in the
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์ˆ™๋ฐ•์— ๊ฐ์‚ฌ๋“œ๋ฆฝ๋‹ˆ๋‹ค. ์—ฌ๊ธฐ์„œ ๋‹น์‹ ์„ ์•ˆ์ „ํ•˜๊ฒŒ ์—ฌํ–‰ํ•˜๊ฒŒ ํ•ด์„œ ์ฆ๊ฑฐ์› ์Šต๋‹ˆ๋‹ค. ์•ž์œผ๋กœ ๋‹ค์‹œ ๋ต™๊ธฐ๋ฅผ ๋ฐ”๋ž๋‹ˆ๋‹ค.
16:41
future I definitely will thanks again SARย  have a great day take care I hope you likedย ย 
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๊ผญ ๊ฐ€๊ฒ ์Šต๋‹ˆ๋‹ค. ๋‹ค์‹œ ํ•œ๋ฒˆ ๊ฐ์‚ฌ๋“œ๋ฆฝ๋‹ˆ๋‹ค SAR ์ข‹์€ ํ•˜๋ฃจ ๋ณด๋‚ด์„ธ์š” ์ž˜ ์ง€๋‚ด์„ธ์š” ์ด ๋Œ€ํ™”๊ฐ€ ๋งˆ์Œ์— ๋“ค์—ˆ๊ธฐ๋ฅผ ๋ฐ”๋ž๋‹ˆ๋‹ค.
16:54
this conversation if you could improve yourย  English a little more please subscribe to theย ย 
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์˜์–ด ์‹ค๋ ฅ์„ ์ข€ ๋” ํ–ฅ์ƒ์‹œํ‚ฌ ์ˆ˜ ์žˆ๋‹ค๋ฉด ์ฑ„๋„์„ ๊ตฌ๋…
17:00
channel and share this video with a friendย  and if you want to support this channel youย ย 
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ํ•˜๊ณ  ์ด ๋™์˜์ƒ์„ ์นœ๊ตฌ์™€ ๊ณต์œ ํ•˜์„ธ์š”. ์ด ์ฑ„๋„์„ ํ›„์›ํ•˜๊ณ  ์‹ถ๋‹ค๋ฉด
17:05
can join us or click on the super thanks buttonย  thank you very much for your support take care
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์šฐ๋ฆฌ์—๊ฒŒ ๊ฐ€์ž…ํ•˜๊ฑฐ๋‚˜ ํด๋ฆญํ•˜์„ธ์š”. ์Šˆํผ ๊ฐ์‚ฌ ๋ฒ„ํŠผ์— ์ง€์›ํ•ด ์ฃผ์…”์„œ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค. ๊ฑด๊ฐ•ํ•˜์„ธ์š”
์ด ์›น์‚ฌ์ดํŠธ ์ •๋ณด

์ด ์‚ฌ์ดํŠธ๋Š” ์˜์–ด ํ•™์Šต์— ์œ ์šฉํ•œ YouTube ๋™์˜์ƒ์„ ์†Œ๊ฐœํ•ฉ๋‹ˆ๋‹ค. ์ „ ์„ธ๊ณ„ ์ตœ๊ณ ์˜ ์„ ์ƒ๋‹˜๋“ค์ด ๊ฐ€๋ฅด์น˜๋Š” ์˜์–ด ์ˆ˜์—…์„ ๋ณด๊ฒŒ ๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๊ฐ ๋™์˜์ƒ ํŽ˜์ด์ง€์— ํ‘œ์‹œ๋˜๋Š” ์˜์–ด ์ž๋ง‰์„ ๋”๋ธ” ํด๋ฆญํ•˜๋ฉด ๊ทธ๊ณณ์—์„œ ๋™์˜์ƒ์ด ์žฌ์ƒ๋ฉ๋‹ˆ๋‹ค. ๋น„๋””์˜ค ์žฌ์ƒ์— ๋งž์ถฐ ์ž๋ง‰์ด ์Šคํฌ๋กค๋ฉ๋‹ˆ๋‹ค. ์˜๊ฒฌ์ด๋‚˜ ์š”์ฒญ์ด ์žˆ๋Š” ๊ฒฝ์šฐ ์ด ๋ฌธ์˜ ์–‘์‹์„ ์‚ฌ์šฉํ•˜์—ฌ ๋ฌธ์˜ํ•˜์‹ญ์‹œ์˜ค.

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