Shadowing English Conversation Practice (Booking a hotel room) Improve English Speaking Skills

oh this is the hotel I will call  right now I hope I can find a room for

oh ito ang hotel na tatawagan ko ngayon sana makahanap ako ng kwarto para

today good afternoon thank you for calling  

ngayong araw magandang hapon salamat sa pagtawag sa

tangerin Hotel this is Sarah  speaking how may I assist you

tangerin Hotel ito si Sarah nagsasalita how may I assist you

today oh hi sir my name is Mark  Mark Johnson I'm looking to book

today oh hi sir my name is Mark Mark Johnson I'm looking para mag-book

I'm looking to book a room for tonight and  I'll need it for a week can you help me with

Naghahanap ako mag-book ng kwarto para ngayong gabi at kakailanganin ko ito sa loob ng isang linggo pwede mo ba akong tulungan diyan

that of course Mark I'd be happy to  help you with your reservation give me a

syempre Mark I'd be happy to help you with your reservation give me a

minute all right let me start  by asking a few questions

minute okay let me start sa pamamagitan ng pagtatanong ng ilang mga katanungan

please tell me sir for your stay could  you prefer a single or double occupancy

mangyaring sabihin sa akin ginoo para sa iyong pamamalagi, maaari mo bang mas gusto ang isang single o double occupancy

room a single room would be great can you  tell me about the different types of rooms you

na kuwarto ang isang solong kuwarto ay magiging maganda maaari mo bang sabihin sa akin ang tungkol sa iba't ibang uri ng mga kuwarto na

offer absolutely we have several  room types the standard the looks and

talagang inaalok mo mayroon kaming ilang mga uri ng kuwarto ang karaniwang hitsura at

sweet our standard rooms are comfortable  and well equipped our deluxx rooms

sweet ang aming mga standard room ay kumportable at may mahusay na kagamitan ang aming mga deluxx room

offer a bit more space and luxury  and our suits provide extra

ay nag-aalok ng kaunti pang espasyo at karangyaan at ang aming mga suit ay nagbibigay ng dagdag

space with a separate living area for a week long

na espasyo na may hiwalay na living area para sa isang linggong

stay many guests prefer that Deluxe or  sweet options which one are you interested

paglagi na maraming bisita ang mas gusto ang Deluxe o sweet na mga pagpipilian kung saan ka interesado

in I think I'll go with the deluxe room  what are the check in and check out

. sa tingin ko sasama ako sa deluxe room ano ang

times let me see checkin time is from  3:00 p.m. and checkout time is by 11:00

mga oras ng check in at check out hayaan mo akong makita ang oras ng checkin ay mula 3:00 pm at ang oras ng checkout ay 11:00

a.m. if you need to check in earlier or  check out later please let us know in

am kung kailangan mong mag-check in nang mas maaga o mag-check out mamaya mangyaring ipaalam sa amin nang

advance and we'll do our best to  accommodate your request don't

maaga at gagawin namin ang aming makakaya upang matugunan ang iyong kahilingan huwag

worry all right I should be arriving  around 5:00 p.m. will that be

mag-alala sige dapat ako ay darating bandang 5:00 ng hapon

okay that's perfectly fine we'll have  your room ready for you by then for

okay lang ba iyon ay ayos lang ihahanda na namin ang iyong silid para sa iyo

sure oh by the way do you need  any assistance with airport

Oo nga pala, kailangan mo ba ng tulong sa

transportation actually yes could you  arrange for a pickup from the airport is that

transportasyon sa paliparan, oo, maaari kang mag-ayos ng isang pickup mula sa paliparan ay

possible certainly we can do that  we can arrange for a pickup service

posible, tiyak na magagawa namin na maaari naming ayusin para sa isang serbisyo sa pag-pickup

could you please provide me with your  flight details so we can schedule it

maaari mo bang ibigay sa akin ang iyong mga detalye ng flight upang kami Maaari itong i-schedule

accordingly sure I'll email you the details  right after the school how much is the pickup

nang naaayon sigurado na i-email ko sa iyo ang mga detalye pagkatapos ng paaralan kung magkano ang

service let me check that in the computer  the airport pickup service is $50 each way

serbisyo ng pickup hayaan mo akong tingnan kung sa computer ang serbisyo ng pickup sa paliparan ay $50 bawat paraan

is there anything else you need  help with regarding your arrival

mayroon pa bang kailangan mo ng tulong tungkol sa iyong pagdating

sir not for now could you tell me about  the amenities and services the hotel offers  

sir hindi sa ngayon, maaari mo bang sabihin sa akin ang tungkol sa mga amenity at serbisyo na talagang inaalok

absolutely we offer a range of amenities  including a fitness center a swimming pool

ng hotel

oh and a spare we also have a  business center with meeting

.

rooms complimentary wi5 and a 24-hour  coner service for dining our hotel  

para sa kainan ang aming hotel

features a restaurant and a bar plus we  offer laundry services and room service

ay nagtatampok ng restaurant at bar at nag-aalok kami ng mga serbisyo sa paglalaba at room service

that sounds great are there any  current promotions or discounts

na maganda kung mayroon bang kasalukuyang mga promosyon o diskwento

available we do have a special promotion  at the moment if you book for seven

na available mayroon kaming espesyal na promosyon sa ngayon kung magbu-book ka ng pitong

nights you get a 15% discount on  the total room rate additionally we

gabi makakakuha ka ng 15% na diskwento sa kabuuang rate ng kuwarto bukod pa sa mayroon kami,

have we have a membership program  that offers further discounts and

mayroon

benefits this is only for frequent  guests would you like more information on

kaming isang membership program na nag-aalok ng karagdagang mga diskwento at

that yes I'm interested in hearing more  about the membership program sounds

benepisyo para lamang ito sa mga madalas na bisita

interesting our membership program provides  various benefits including discounted room

. iba't ibang benepisyo kabilang ang mga discounted room

rates priority booking and exclusive  offers there's a onetime fee to join  

rate priority booking at mga eksklusibong alok may isang beses na bayad para sumali

but the savings you get over  time can be quite substantial

ngunit ang matitipid na makukuha mo sa paglipas ng panahon ay maaaring maging malaki

yeah I can send you more details via email  if you'd like so you can check it all

oo maaari akong magpadala sa iyo ng higit pang mga detalye sa pamamagitan ng email kung gusto mo para masuri mo lahat

sir that could be helpful I'd like to  review the information before making a

yan sir Maaaring makatulong Gusto kong suriin ang impormasyon bago gumawa ng

decision no problem I'll send you the membership  details along with the confirmation of your

desisyon walang problema Ipapadala ko sa iyo ang mga detalye ng membership kasama ang kumpirmasyon ng iyong

reservation speaking of which let me  go ahead and book your theux room for

reserbasyon na nagsasalita tungkol sa kung saan hayaan mo akong magpatuloy at mag-book ng iyong theux room para

tonight and for the week can I have your credit  card information to secure the reservation

ngayong gabi at para sa linggo Maaari ko bang makuha ang impormasyon ng iyong credit card upang ma-secure ang reservation

please sure I'll give you the details  now also what's the cancellation

mangyaring siguraduhin na ibibigay ko sa iyo ang mga detalye ngayon din kung ano ang

policy our cancellation policy  allows for free cancellations up to  

patakaran sa pagkansela na pinapayagan ng aming patakaran sa pagkansela para sa mga libreng pagkansela hanggang

24 hours before the scheduled checking  time after that a one night church will

24 na oras bago ang naka-iskedyul na oras ng pagsusuri pagkatapos noon ay mag -a-apply

apply got it I'll make sure to keep that in mind  is there anything else I should know before I

ang isang isang gabing simbahan nakuha ko, sisiguraduhin kong isaisip ko na may iba pa ba akong dapat malaman bago ako

arrive yes just a few things to  remember bring a ballot ID or checkin

dumating oo ilang bagay lang na dapat tandaan na magdala ng ballot ID o checkin

and if you have any special requests or needs  during your stay feel free to contact us

at kung mayroon kang anumang mga espesyal na kahilingan o pangangailangan sa panahon ng iyong pananatili huwag mag-atubiling makipag-ugnayan sa amin

anytime we want to make your stay as  comfortable as possible that's our

anumang oras na gusto naming gawing komportable ang iyong pamamalagi hangga't maaari iyon ang aming

goal thanks S I appreciate all information  I'll send over my flight details

layunin salamat SI pinahahalagahan ang lahat ng impormasyon na ipapadala ko sa aking mga detalye ng flight

and membership information via email  soon probably in some minutes you're  

at impormasyon ng membership sa pamamagitan ng email sa lalong madaling panahon marahil sa ilang minuto ay malugod kang

welcome Mark I'll keep an eye out  for your email if you need anything

tinatanggap Mark babantayan ko para sa iyong email kung kailangan mo ng anuman

else don't hesitate to call us we look  forward to welcoming you the Tangerine Hotel

kung hindi man ay huwag mag-atubiling tawagan kami inaabangan namin ang pagtanggap sa iyo sa Tangerine Hotel

thank you SAR you know what it seems  like a great service have a great

salamat SAR alam mo kung ano ang tila isang mahusay na serbisyo have a great

day oh thank you sure sir we'll be  waiting for you here have a nice

day oh salamat sigurado sir hihintayin ka namin dito have a nice

day good evening Mr Johnson welcome to the  tangerin hotel I hope you had a pleasant  

day magandang gabi Mr Johnson maligayang pagdating sa tangerin hotel Sana ay naging masaya ang

trip from the airport hi Sarah yes thank you the  pickup service was fantastic the driver was on

biyahe mula sa airport hi Sarah oo salamat sa pickup service ay hindi kapani-paniwala ang driver ay nasa

time and very gous the ride was  smooth and I actually enjoyed this

oras at napaka-gous ang biyahe ay maayos at talagang nag-enjoy

scenario I'm glad to hear that we always aim  to provide a comfortable and a stressfree

ako sa sitwasyong ito. natutuwa akong marinig na lagi naming nilalayon na magbigay ng komportable at walang stress

experience right right from the start all  right let me take care of your checkin

na karanasan sa simula pa lang sige hayaan mo akong asikasuhin ang iyong checkin

now could you please provide me  with your ID and credit card for

ngayon maaari mo bang ibigay sa akin ang iyong ID at credit card para sa

verification sure um give me  a minute all right here you

pag-verify sigurado um bigyan mo ako ng isang minuto lahat dito ka na lang

go thank you let me just must confirm your  reservation you booked a theux room for a  

salamat hayaan mo lang akong kumpirmahin ang iyong reserbasyon nag-book ka ng isang theux room para sa isang

week correct a thex room for a week yes  that's correct I want the best room for

linggo itama ang isang thex room para sa isang linggo oo tama iyon gusto ko ang pinakamagandang kuwarto para

me perfect I see your reservation here your room  is on the fifth floor with a nice view of the

sa akin perpekto nakikita ko ang iyong reserbasyon dito ang iyong silid ay nasa ikalima palapag na may magandang tanawin ng

city we've also applied the 50  % discount for your week long

lungsod nag-apply din kami ng 50 % na diskwento para sa iyong linggong

stay the total cost for the week is 1,200  and the charge will be made to your credit

pamamalagi ang kabuuang gastos para sa linggo ay 1,200 at ang singil ay gagawin sa iyong credit

card sounds good what's included  in the room rate I don't

card na maganda kung ano ang kasama sa rate ng kuwarto I don

remember the rate includes access to our all  amenities The Fitness Center swimming pool and the

' wag tandaan ang rate ay

spa you also get complimentary  wi and breakfast each

may kasamang access sa aming lahat ng

morning will provide you with a welcome  package that includes information on our dining

amenities

options and any special events happening  at the hotel I am sure you will enjoy your

I am sure you will enjoy your

stay great that's exactly  what I was hoping for um what

stay great that's exactly what I was hoping for um what

now I'll just need your signor here to  finalize the payment and here's your  

now I'll just need your signor here to finalize the payment and here's your

room key card you're in room 512 the  elevators are just around the corner

room key card nasa room 512 malapit lang ang elevators

thanks SAR I have to be honest I'm excited  to settle it oh one more thing do you have  

salamat SAR Kailangan kong maging matapat nasasabik akong ayusin ito oh isa pang bagay mayroon ka bang

any recommendations for local restaurants or

anumang mga rekomendasyon para sa mga lokal na restawran o

attractions absolutely there is  a fantastic Italian restaurant  

atraksyon talagang mayroong isang kamangha-manghang Italian restaurant

a few blocks away called Bella Luna

ilang bloke ang layo na tinatawag na Bella Luna

which is a local favorite for sing the  city museum is a must visit and it's  

na isang lokal na paboritong kantahin ang city ​​museum is a must visit and it's

just a short drive from here I can also  arrange tickets and transportation if

just a short drive from here I can also arrange tickets and transportation if

needed sure I'll definitely check those  out thanks for the tips they are useful

needed sure I'll definitely check those out thanks for the tips they are useful

you're welcome if you need anything  else during your stay just give us a

you're welcome if you need anything else during your stay tawagan mo lang kami

call of course have a good night  Sarah I will see you tomorrow

syempre magandang gabi Sarah makikita kita bukas

then enjoy your evening and have a relaxing  week we are happy you chose us for your stay

then enjoy your evening and have a relaxing week we are happy you chose us for your stay

good morning Mr Johnson I hope you had a  wonderful stay with us it's time for check

good morning Mr Johnson I hope you had a wonderful stay with us it's time for check

out good morning Sarah yes my week here was  great I really enjoy it the room and all the

out good morning Sarah yes my week here was great I really enjoy it the room and all the

amenities that's fantastic to hear  let's take care of your checkout process

amenities that's fantastic to hear let's take care of your checkout process

I see that you used the mini bar a few  times and had room service I'll provide  

I see that you used the mini bar a few times and had room service I' Bibigyan

you with a final bill oh sure don't  worry those drinks were really tasty

kita ng final bill oh sure don't worry masarap talaga ang mga inumin na yan

yeah your final bill comes to 1,400  including the mini bar and room service

yeah 1,400 ang final bill mo kasama na ang mini bar at room service

charges I'll I'll process this to your credit  card would you like a printed copy of the

charges I'll I'll process this to your credit card would you want a printed kopya ng

invoice yes please and if you could  email it to me as well that would  

invoice oo pakiusap at kung maaari mo rin itong i-email sa akin, iyon ay

be great Absolutely I'll have that  sent to your email shortly so tell  

magiging

me how was everything dur during your  stay did you find everything to your

mahusay .

satisfaction everything was excellent really  the room was comfortable and the staff were  

napakahusay talaga ang silid ay kumportable at ang mga kawani ay

friendly and helpful the only thing I would  suggest is maybe having more options for

magiliw at matulungin ang tanging imumungkahi ko ay ang pagkakaroon ng higit pang mga pagpipilian para sa

breakfast thank you for the feedback Mr  Johnson we're always looking for ways to

almusal salamat sa iyong puna Mr Johnson palagi kaming naghahanap ng mga paraan upang

improve and I'll pass your suggestion  along to our dining team for

mapabuti at ipapasa ko ang iyong mungkahi. sa aming dining team for

sure is there anything else I  can assist you with before you

sure may iba pa ba akong maitutulong sa iyo bago ka

leave no I think that's  everything thanks for a wonderful

umalis no I think that's everything thanks for a wonderful

stay it was a pleasure having you here safe  travels and we hope to see you again in the

stay it was a pleasure having you here safe travels and we hope to see you again in the

future I definitely will thanks again SAR  have a great day take care I hope you liked  

future. salamat ulit SAR have a great day take care Sana nagustuhan mo

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