The search for "aha!" moments | Matt Goldman

75,388 views ・ 2018-02-08

TED


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譯者: Lilian Chiu 審譯者: Yanyan Hong
00:12
So it's 1969, New York City,
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時間是 1969 年,在紐約市,
00:18
third grade music class,
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三年級的音樂課,
00:22
and our teacher brings us into a room with nothing but a piano and chairs.
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我們的老師把我們帶到一間房間中,
房間裡只有一台鋼琴和一些椅子。
00:28
And one by one, he calls us up,
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他叫我們,一次叫一個,
00:31
and he plays middle C, and he asks us to sing it.
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他彈奏中央 C,要我們唱出來。
00:34
(Singing)
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(唱歌)
00:37
And you're either instructed to go to the right of the room
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接著你會被指示要去右邊的房間,
00:40
or the left side of the room.
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或是左邊的房間。
00:41
(Laughter)
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(笑聲)
00:45
And when all 35 kids are done,
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所有三十五個孩子都做完之後,
00:48
the left side of the room, which I was a part of,
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我在左邊的房間裡,
00:52
was told to stand up and go back to home room.
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老師叫左邊房間的人站起來, 回到年級教室裡。
00:56
(Laughter)
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(笑聲)
00:58
And none of us ever received another music class again
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我們這些人在小學中再也 沒有上過任何一堂音樂課。
01:04
in elementary school.
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01:06
An in club and an out club was established,
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我們就分成了圈內和圈外兩派人馬,
01:10
and I didn't even know what the gating test was in the moment.
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我當時甚至不知道 入派的測試是什麼。
01:17
A few years later, English class ...
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幾年之後,英文課……
01:20
(Laughter)
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(笑聲)
01:22
first paper of a new semester,
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新學期的第一份成績報告,
01:27
and I get the paper back,
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我拿回報告時,
01:29
and it's C+,
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上面的分數是 C+,
01:31
with the comment, "Good as can be expected."
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附帶一條評論「跟預期的一樣好」。
01:35
(Laughter)
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(笑聲)
01:38
Now, honestly, I didn't mind a C+.
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老實說,我不介意得到 C+。
01:41
I was just happy it wasn't a C- or a D.
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我很高興得到的不是 C- 或 D。
01:45
But the "good as can be expected" comment ...
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但「跟預期的一樣好」這條評論……
01:48
even at that young age, it didn't seem right.
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即使我年輕那麼小,也覺得不太對。
01:52
It seemed somehow limiting.
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它似乎以某種方式成了限制。
01:57
Now, how many people here have had an experience similar to that,
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在座有誰曾經有過類似那樣的經驗,
02:02
either at school or the workplace?
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不論是在學校或工作場所?
02:07
We're not alone.
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我們並不孤單。
02:11
So I guess it might be ironic
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所以,我想,還蠻諷刺的,
02:14
that my life path would lead me to a career
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我的人生道路,領我到的職涯竟是
02:18
of making music and writing for Blue Man Group
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為藍人樂團製作音樂和寫歌,
02:23
(Laughter)
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(笑聲)
02:24
and starting a school.
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還成立了一間學校。
02:26
(Laughter)
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(笑聲)
02:28
But school was torture for me.
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但學校對我而言是種折磨。
02:32
As someone who didn't have a natural proclivity for academics,
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身為一個天生沒有學術傾向的人,
02:36
and my teachers never seemed to understand me,
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且我的老師似乎從來沒有了解過我,
02:39
I didn't know how to navigate schools
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我在學校找不到方向,
02:41
and schools didn't know what to do with me.
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學校也不知道該拿我怎麼辦。
02:45
So I started to ask the question, even back then,
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所以,即使是那時, 我也開始問這個問題,
02:49
if these environments didn't know what to do
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如果這些環境不知道怎麼處理
02:52
with people who didn't fit a standard mold,
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不符合標準模子的人,
02:56
why weren't we reshaping the environments
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為什麼我們不改造環境,
03:00
to take advantage of people's strengths?
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來好好利用人們的長處?
03:05
What I've come to believe
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我漸漸開始相信,
03:08
is that we need to cultivate safe and conducive conditions
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我們需要為創新的新點子 培養出安全且有益的條件,
03:13
for new and innovative ideas to evolve and thrive.
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讓它們能演化、茁壯。
03:19
We know that humans are innately innovative,
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我們知道人類天生就有創新能力,
03:23
because if we weren't,
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因為如果沒有的話,
03:24
we'd all be using the same arrowheads that we were using 10,000 years ago.
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我們應該還在使用 一萬年前用的箭頭。
03:30
So one of the things that I started to question is,
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所以,我開始執疑的其中一件事是,
03:33
are there ways to make innovation easier
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有沒有方式可以讓創新變得更容易,
03:38
and happen more frequently?
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且更常發生?
03:41
Is there a way to take those aha moments,
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有沒有方法可以利用 那些「啊哈」的時刻,
03:44
those breakthroughs that seem to happen randomly and occasionally,
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那些似乎是隨機偶然發生的突破,
03:50
and have them happen intentionally and frequently?
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讓它們變成是刻意且經常發生的?
03:55
When we started Blue Man Group in 1988,
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當我們在 1988 年成立藍人樂團時,
03:58
we had never done an off-Broadway show before.
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我們從來沒有做過外百老匯的表演。
04:01
We'd actually done almost no theater.
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我們幾乎沒有做過劇場。
04:05
But we knew what we were passionate about,
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但我們知道我們的熱情在哪裡,
04:08
and it was a whole series of things that we had never seen onstage before,
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那些全是我們從來沒有 在台上見過的東西,
04:12
things like art and pop culture and technology and sociology
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像是藝術、流行文化、 科技、社會學、
04:16
and anthropology and percussion and comedy and following your bliss.
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人類學、打擊樂、喜劇, 以及追隨你的天賜之福。
04:23
We established a rule
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我們建立了一條規則,
04:25
that nothing made it onstage if we had seen it before,
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若是我們以前看過的,就不能登台,
04:30
and we wanted to inspire creativity and connectedness
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我們想要激勵出我們自己
04:34
in ourselves and our audiences;
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和觀眾中的創意和連結性,
04:37
we wanted to do a little bit of social good,
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我們想要做一點社會公益,
04:39
and we wanted to have fun doing it.
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且我們想要愉快地做。
04:42
And in the office,
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在辦公室裡,
04:43
we wanted to create an environment where people treated each other
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我們想要創造一個環境,在那裡,
04:47
just a little bit better,
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大家能對彼此好一點點,
04:49
just a little bit more respect and consideration
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只要比外面的世界再多一點點
04:53
than in the outside world.
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尊重和體貼。
04:56
And we continued to iterate and collaborate and find solutions
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我們持續重覆、合作, 並找到解決方案,
05:01
to create things that hadn't been seen.
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來創造出前所未見的新東西。
05:06
Over time, I've come to identify the optimal conditions
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隨時間過去,我漸漸知道,
對於這類創意創新環境, 最理想條件就是
05:12
for these types of creative and innovative environments
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05:16
are clear intent, purpose and passion:
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擁有清楚的意圖、目的,和熱情:
05:20
this is working on something bigger than ourselves.
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這是努力去做比我們 個人還要更大的東西。
05:24
Personal integrity:
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個人廉正:
05:26
it's doing what we say we're going to do.
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就是去履行我們說我們要做的事。
05:29
It's being our authentic self in all interactions.
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就是在所有的互動中 都扮演最真實的自己。
05:32
Direct communication and clear expectations,
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直接溝通和明確期望,
05:36
even when the subject matter is difficult.
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即使主題很困難也一樣。
05:39
Grit and perseverance:
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勇氣和堅持:
05:41
iteration, iteration, iteration.
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重覆、重覆、重覆。
05:46
Establish collaborative teams.
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建立團結合作的團隊。
05:49
Instill deep trust and mutual respect.
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讓他們有深刻的信任和相互的尊重。
05:52
Everyone on your team is in.
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團隊中的每個人就是在團隊中。
05:54
There is no out club.
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沒有分派系。
05:57
We rise as a team, we fall as a team,
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整個團隊一起成功, 整個團隊一起失敗,
06:00
and decisions are decisions until they're not.
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決定就是決定, 直到它們不是決定為止。
06:03
Embrace multiple perspectives.
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擁抱多種觀點。
06:06
This means all voices matter, all emotions matter.
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這意味著,所有的聲音、 所有的情緒都有重要性,
06:10
Address disagreements head-on.
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有不同意見就當面直接說。
06:12
People should feel seen and heard.
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人們應該要感覺自己 有被看見、被聽見。
06:15
Take risks and celebrate mistakes.
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冒風險,並讚揚錯誤。
06:18
A commitment to being a learning organization,
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承諾要成為一個學習組織,
06:21
always trying to spiral upwards the innovation and learning curves.
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永遠要試著讓創新 和學習曲線能向上爬升。
06:28
And speak in one voice.
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對外說法要一致。
06:30
This is perhaps the glue that holds all these conditions together.
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這可能就是把所有條件 黏在一起的膠水。
06:35
The concept is that we speak in the exact same manner
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概念是,當我們談論到 一個不在場的人時,
06:39
about someone who's not in the room
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談論他的方式是要當作他本人
06:42
as if they are in the room.
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就在現場一樣。
06:45
Now this seems basic, but it's an aspirational practice
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這似乎很基本, 但它是很有抱負的實做練習,
06:50
that helps deal with difficult situations in a more respectful way.
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能協助用更帶著尊重的方式 來處理難搞的狀況。
06:57
Sewing this practice in can have a profound effect on raising the bar,
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把這種實做練習納入, 會深深影響到標準水平的提升、
07:02
on mutual respect, trust,
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相互尊重、信任、
07:04
reducing gossip and politics in the office and the classroom,
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減少辦公室及教室中的八卦和政治,
07:10
and thus reducing the noise that gets in the way of the innovative process.
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以及減少阻擋創新過程的噪音。
07:16
At Blue Man Group, iteration was essential for our creative process.
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在藍人樂團,重覆對於 我們的創意過程是很重要的。
07:20
We were writing a piece
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我們在寫一件作品,
07:22
where we were trying to illustrate the consumption / waste loop
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我們試圖要說明消費或浪費迴圈,
07:28
in a funny and creative and surprising way for our audiences.
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且要用一種讓觀眾覺得有趣、 有創意、出乎意料的方式來呈現。
07:34
Now, if you have yourselves thought about trying to do the same endeavor,
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如果你們自己有想過 要做同樣的努力,
07:41
I can save you a lot of time right here and now.
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我此時此刻就能 幫你們省下許多時間。
07:44
I can definitively tell you
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我可以肯定告訴你們,
07:47
that oatmeal, Jell-O, Cream of Wheat,
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燕麥片、吉露果子凍、奶油麥片、
07:52
Gak, pudding, clay, tapioca, Silly Putty and tomato paste
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黏泥玩具、布丁、黏土、 木薯澱粉、橡皮泥,以及番茄糊,
07:58
do not slide through a tube that's coiled up under your costumes
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都不會通過盤蜷在你的戲服底下
08:05
that's meant to come out an orifice in your chest
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且應該要從胸口的洞露出來的管子,
08:08
and spray towards the audience.
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然後灑向觀眾。
08:11
It won't happen.
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那不會發生。
08:13
(Laughter)
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(笑聲)
08:15
After months of iteration, we finally happened upon bananas.
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經過幾個月的重覆嘗試, 我們終於用香蕉辦到了。
08:21
(Laughter)
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(笑聲)
08:23
Who knew that bananas would have the exact right properties
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誰會知道香蕉的特性 完全適合用在這裡,
08:27
to stay solid even when pushed through a tube with forced air,
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即使被氣體加壓推過 管子之後還能保持固態,
08:32
yet slippery enough to have the dramatic oozing effect
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且還夠滑,能夠製造出 戲劇性的滲出效果,
08:38
that we were looking for.
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這正是我們想要的。
08:40
(Laughter)
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(笑聲)
08:41
This piece became a signature of the Blue Man show.
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這件作品成為了 藍人樂團表演的招牌。
08:47
But we didn't throw out all the rules of theater altogether.
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但我們並沒有把劇場的 所有規則都丟掉。
08:51
We had set designs. We had lighting designs.
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我們有場景設計,有打光設計。
08:54
We had a stage manager calling the shows.
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我們有位舞台經理負責發號施令。
08:57
But I'm fairly sure we were one of the very first shows
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但我很確定,我們的表演是最早
以帶著尊重的方式 和觀眾做連結的表演之一,
09:02
that was connecting with our audience in a respectful way,
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09:06
by hanging them upside down,
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我們還把觀眾頭上腳下吊著,
09:08
(Laughter)
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(笑聲)
09:10
dipping them in paint,
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把他們浸到油漆中,
09:13
slamming them against a canvas,
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把他們猛推去撞帆布,
09:15
(Laughter)
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(笑聲)
09:16
putting their heads in 70 pounds of Jell-O,
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把他們的頭放到七十磅的 吉露果子凍裡面,
09:20
and then making them one of the heroes of the show.
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然後把他們變成表演的英雄之一。
09:26
(Laughter)
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(笑聲)
09:29
Besides that, we didn't reinvent what didn't need to be reinvented.
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此外,我們並沒有重新發明 不需要被重新發明的東西。
09:34
(Laughter)
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(笑聲)
09:41
Years later, we took all this learning and we created a school --
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幾年之後,我們用在這裡
所學的一切,建立了一所學校,
09:48
a school for our children that we wish we had gone to,
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為了我們原本希望能幫助的 那些孩子而建立。
09:54
a school where it was just as important
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在這間學校裡,
下課時在走廊發生的事情
09:58
what happened in the hallways between classes
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和在課堂上發生的事情一樣重要;
10:01
as what happened in the classes;
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10:04
a place where you got music class even when you couldn't sing middle C.
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在這間學校裡,即使你不會唱 中央 C 也可以上音樂課。
10:12
At Blue School, teachers and parents and students
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在藍學校,老師、父母,和學生
10:15
are equal collaborators at the table,
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圍桌而坐時是平等的合作者,
10:17
intentionally creating a safe space
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有意圖地創造一個安全的地方,
10:20
where they can develop a lifelong, joyful passion for learning.
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在那裡,他們可以發展出對於
學習的愉悅熱情,且能持續一生。
10:25
Again, we didn't try to reinvent the wheel when it didn't need to be reinvented.
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同樣的,沒必要的情況下, 我們沒有試著重新發明輪子。
10:29
We don't shy away from the more traditional methods
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我們不會避開比較傳統的方法,
10:33
like direct instruction, when it's the best way into a lesson.
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像是直接指導,
如果那是學習課題的最佳方式的話。
10:37
But we balance it with an integrated learning across all subjects approach,
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但我們會用跨所有科目的 整合學習方法來平衡它,
10:43
and balance is the key.
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平衡是關鍵。
10:46
In fact, Blue School was founded
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事實上,藍學校的建立基礎,
10:49
on a balance between academic mastery, creative thinking,
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正是在學術精通、創意思考, 以及自我與社會智能
10:55
and self and social intelligence.
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之間取得的平衝。
10:58
I realize that this might sound like common sense,
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我知道這聽起來像是常識,
11:02
but in some circles, this is radical.
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但在一些圈子中,這是很激進的。
11:05
(Laughter)
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(笑聲)
11:08
And these qualities have brought a lot of attention to Blue School
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這些特質,讓真正在做創新的藍學校
11:12
as a truly innovative school.
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受到很多矚目。
11:17
Nearly 10 years in,
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大約十年前,
11:20
we announced the expansion of the middle school.
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我們宣佈了要擴展中學。
11:23
Our faculty asked our sixth graders
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我們的教職人員請我們的六年級生
11:26
to participate in the development of middle school values.
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參與中學價值的發展。
11:30
Their process began with a question:
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他們的過程始於一個問題:
11:33
What do you need from our community to be happy and productive at school?
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你需要我們的社群提供什麼給你, 才能讓你在學校快樂且有生產力?
11:40
Students moved through a six-week process of individual work, collaborative work,
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學生歷經了六週的過程, 包括各別進行、協力進行、
11:45
refinement, and consensus,
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修正,以及取得一致意見,
11:48
and the list they came up with is really extraordinary.
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他們最後整理出的清單非常了不起。
11:55
Be engaged and present with each other.
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和別人相處時要投入、心要在。
12:01
Respect and support what others need in order to learn.
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尊重並支持他人的需求, 以從中學習。
12:08
Be inclusive of our diversity --
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包容我們的多樣性,
12:12
the way we look, think and act.
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我們的外觀、想法、行為。
12:17
Cultivate the practice of self-awareness and awareness of others.
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培養自我意識和他人意識的實做。
12:23
Honor and make time for fun and joy.
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尊重並騰出時間給樂趣和喜悅。
12:28
And challenge ourselves,
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以及挑戰我們自己,
12:30
practice being OK,
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練習犯錯是沒關係的,
12:32
making mistakes,
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12:34
and support each other through them.
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並支持彼此渡過這些狀況。
12:39
Remember, these kids were 11 years old when they came up with this.
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切記,這些孩子 提出這些時才十一歲。
12:45
They articulated what took us 20 years to identify.
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他們明確表達出的這些價值, 我們花了二十年才發現。
12:53
One of the great by-products of creating these vibrant communities
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創造這些充滿生氣的社群, 其中一項很棒的副產品就是
13:00
is that we become attractors for people who want to prioritize these values.
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我們能夠吸引想要把這些價值 放在高優先順序的人。
13:09
They want to prioritize it above things like money and prestige and tradition.
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他們想把這些價值放在像是 金錢、名望,及傳統之前。
13:16
We can all be on this road together,
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我們可以一同踏上這條路,
13:19
you at your own values in your own companies,
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你用你自己的價值, 在你自己的公司裡,
13:23
in your own communities and families.
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在你自己的社區和家庭中。
13:26
For us, for me, it was about prioritizing children's voices
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對我們,對我而言, 重點是重視孩子的聲音,
13:32
to give them the tools to help build a harmonious and sustainable world.
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給予他們工具,協助他們 建立一個和諧永續的世界。
13:39
I invite you to be on this exciting,
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我邀請各位一起加入這趟讓人興奮、
13:44
passionate, joyful journey together.
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熱情、有趣的旅程。
13:48
And together, good as can be expected
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當我們攜手,正如我們所期待的那樣,
13:52
is limitless when the expectation
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對美好的期望甚至可以是無止盡的,
13:56
is that by reshaping our environments,
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透過改造我們的環境,
14:00
we can change the world.
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我們就能夠改變世界。
14:04
Thank you.
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謝謝。
14:05
(Applause)
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(掌聲)
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