John Marshall: 3 strategies for effectively talking about climate change | TED Countdown
54,835 views ・ 2021-05-04
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00:00
Transcriber:
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翻译人员: Yan Yan
校对人员: Cissy Yun
00:13
I often have this strange thought
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我经常有个奇异的想法:
00:14
that aliens come down to Earth
to check us out.
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如果外星人来地球拜访我们,
00:17
They beam up a hundred scientists
and they ask them,
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把一百位科学家吸入飞船问道:
00:20
"What's going on on your planet?"
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“你的星球怎么了?”
00:21
And the aliens quickly learn something:
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它们很快会发现
00:23
that all of these scientists
have concluded
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所有科学家的结论都是
00:25
that pollution from our industrial
activity is irreversibly heating the earth
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工业活动的污染
正在不可逆转得加热地球,
00:29
in a way that will make it very hard
for us to live here safely.
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将使人类难以安全生存。
00:32
Then they do the same thing,
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当外星人同样地
00:34
but this time they beam up
another 100 people,
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把一百位普通市民吸入飞船,
00:36
and they're not scientists,
they're regular people like us.
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而他们不是科学家,
是与你我一样的普通市民,
它们用五根手指就能记录
00:39
They could count on one hand
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00:40
how many of those people
would even mention climate change.
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提起气候变化的人数。
00:43
Two or three dozen of them
may never have even heard the term.
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也许会有二,三十人
甚至不曾听过这个词。
00:46
And among the Americans in the group,
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其中的美国人,
00:48
only one in four would be highly
concerned about the issue.
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每四人中只有一人
会担忧此事。
00:52
The aliens, I think, would be shocked.
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我认为外星人会感到非常震惊。
00:53
"Why don't people know
what's happening or how bad it is?
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“为何人类对气候变化
其严重性毫无头绪?”
00:56
Someone should tell them!"
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“应该有人告诉他们!”
00:57
The absurdity of the situation
is so clear and so real.
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这种荒谬是如此地清晰和真实。
01:01
What we have here
is a failure to communicate.
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面对气候变化,
我们的沟通非常失败。
01:04
My job is to educate people
about climate change.
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我的工作是教育大家有关气候变化。
01:07
So I look at the concepts, the messages,
the images and the terms,
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因此我搜查了相关的
概念、信息、图像和术语,
01:11
and I test them with millions of people.
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再将它们测试于数百万人。
01:13
I'd like to tell you what I'm learning.
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我想告诉你们
我的发现。
01:15
For so many people,
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对很多人来说,
01:16
climate change seems abstract,
distant, too big to imagine.
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气象变化是抽象、遥远的,
大得无法想像。
01:20
The words we often use to describe it --
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我们经常用来形容它的词汇,如:
01:22
emissions, CO2, methane,
net zero, anthropogenic --
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排放量,二氧化碳,
甲烷,净零,人为--
01:28
are, simply put, confusing.
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简单来说,这些术语令人困惑。
01:29
Not that many people wake up
in the morning and say,
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没有多少人会清晨起床说:
01:32
"It's a great day
for some decarbonisation."
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“今天是脱碳化的好日子。”
01:34
These words become obstacles
rather than gateways to understanding,
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这些词汇并不能让我们
了解气候变化,
他们阻碍我们,更别说关心了。
01:38
let alone caring.
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01:39
The way to fix this failure to communicate
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解决这个沟通失败的方法
01:41
is to start not by talking
about the issue,
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不是从探讨问题开始,
01:44
but to start with people,
to think first about individuals,
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而是从人开始,
先从个人开始思考,
01:47
the people who have millions
of other things on their mind,
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那些脑子里有成千上万其他事情的人,
01:49
a million worries and challenges
and hopes and aspirations.
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成千上万的担忧、
挑战、希望和抱负。
气候变化是人类有史以来
面临的最大威胁之一,
01:53
Climate change is one of the biggest
threats humanity has ever faced,
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01:56
and we won't face it,
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如果人们不在乎,
01:57
not to the degree that's necessary,
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我们则没法正视问题,
01:59
if people don't care.
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无法面对它。
02:01
The people-first approach
to climate communications
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为气候信息通报
实施以人为本的方法
需要三个简单条件:
02:04
demands three simple things.
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02:05
The first one is plain,
obvious and universal language.
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第一是简单明了的共同语言。
02:10
One thing for sure
people don't readily get --
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可以肯定的是,
人们不会轻易了解
02:13
carbon emissions, net zero --
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二氧化碳排放或净零,
02:15
are most terms that can be found
in a science book.
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这些在科学书中可以找到的术语。
02:17
And frankly, to the uninitiated,
much of it doesn't really sound that bad.
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坦率地说,对外行人来说,
这些词听起来并没那么糟
02:21
"Two degrees warmer in 50 years,"
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比如说:“50 年内升温两度”,
02:23
or it sounds so bad, you can't even
get your head around it --
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或是听起太过糟糕
让人们摸不着头脑,
02:26
"1.2 trillion tons of ice."
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比如“1.2 万亿吨冰。”
02:28
Confusion and hopelessness
are the enemies of understanding.
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迷惑和绝望是对
了解一件事情的敌人。
一个好的语言测试是,
当你听到此事时,脑海中会想起什么?
02:32
A good test for language is, what pops
into your head when you hear it.
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02:35
If you hear a term like "climate change,"
what pops into your head?
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如果你听到 ”气候变化“ 这一术语,
你会想到什么?
02:38
Well, for most people,
the answer is "not much."
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对大多数人来说,
答案是 “想不到什么”。
02:41
The language isn't vivid.
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这语言不生动。
02:42
What we need is vivid language
that everyone gets.
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我们需要的是每个人
都能明白的生动语言。
02:45
It's remarkable how many people
actually confuse climate change
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值得注意的是,好多人实际上
将气候变化与臭氧层空洞
混为一谈.
02:48
with the ozone hole.
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十个美国人中,
有超过四人
02:49
More than four in 10 Americans
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认为全球变暖是由
臭氧层空洞导致的。
02:51
think the ozone hole
actually causes global warming.
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02:53
And so many of them remember
and understand
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而其中非常多人对臭氧层耗竭
02:55
so much about ozone depletion.
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有着很多的了解和记忆。
02:58
Why is that?
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为什么?
02:59
Because it's a hole, it's a layer.
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因为它是个洞,是一层臭氧。
03:01
People can see it,
imagine it, relate to it.
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人们可以看到它,
想像它,与它产生直接关联。
03:04
It uses simple metaphor
that's an instant get.
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它是个简单的比喻,
让人茅塞顿开。
03:07
Here's a little story
that gets a similar "aha"
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我们来个对气候变化
带出类似 “噢!” 的故事。
03:10
for climate change.
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03:11
Humans have been on Earth
for about 300,000 years,
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人类在地球上活了大约 30 万年,
03:14
but we've only started polluting like this
in about the last 60.
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但我们从 60 年前
才开始如此污染地球。
03:17
Our pollution stays in the air
for thousands of years,
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我们造成的污染在
空气中停留了数千年,
03:20
creating a thickening blanket
that traps heat in the atmosphere.
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形成一层厚厚的毯子,
将热量困在大气层里。
03:23
That heat causes stronger hurricanes,
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热量导致更强大的暴风雨、
03:25
bigger fires, more frequent floods
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更大的火灾、更频繁的洪水、
03:27
and the extinction
of thousands of species.
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和数千物种的灭绝。
03:30
But there's good news.
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但是有个好消息。
03:31
To stop the pollution blanket,
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为了停止污染毯子,
03:32
we just have to stop polluting.
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我们只需要停止污染。
03:35
This "pollution blanket" framing
is one of the most effective we've tested
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这个 “污染毯子” 的框架经测试
是让人们了解气候变化问题
最有效的的方法之一。
03:39
at getting people to understand the issue.
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03:41
It's visual, it's vivid,
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它具有视觉和生动力,
03:42
and when people hear the message,
they become significantly more engaged.
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当人们听到这个消息后
会变得更加投入。
03:46
They get it.
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他们明白了。
03:47
There are so many other
regular speak words and concepts
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有很多其他日常词语和概念
是与人们息息相关的。
03:50
that stick with people.
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03:51
Instead of "warming,"
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与其用 “变暖”,
03:53
try "overheating."
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不如尝试 “过热”。
03:54
Instead of "climate,"
talk about "extreme weather."
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与其用 “气候”,
不如说 “极端天气”。
03:57
When mentioning "clean energy,"
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当提到 “清洁能源“,
03:59
you might say "cheap energy" as well,
as it's rapidly becoming cheap.
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你也可以说 “廉价能源”,
因为它正迅速变得便宜。
04:03
The word "irreversible"
really gets people's attention,
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“不可逆转” 这个词汇
非常引人注目,
04:06
as the pollution certainly is.
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因为污染肯定也如此。
04:07
And if you absolutely must talk
about temperature increases
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如果你绝对要谈论温度升高
04:10
and you live in the US,
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而你是住在美国的话,
04:11
heck, use Fahrenheit for goodness sake.
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看在老天爷的份上,
请用华氏度!
04:13
It doubles the severity.
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它能使严重性加倍。
“你孩子人生中的 9 华氏度”
听起来很严重。
04:15
"Nine degrees during your kid's lifetime"
sounds pretty serious.
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“0.5 摄氏度才能满足巴黎协定”
则听起来非常微不足道。
04:18
"One point five degrees Celsius to meet
the Paris Accord" is pretty ignorable.
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04:21
This is about going beyond
arcane policy language
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这是关于超越少数人
能明白的政策语言
04:25
into language that we all intuitively get.
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将它们转化为
人们凭直觉就能懂的语言。
04:28
That's the first step: understanding.
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这就是第一步:认知。
04:30
But understanding
without relevance is rudderless.
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但没有相关性的认知是迷茫的。
04:33
So the second key then
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因此,第二个关键
04:35
is to make climate feel like something
that matters to you,
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是将气候变化变成
04:37
to your life, individually and personally.
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对你个人生活特别重要的一件事。
04:40
Nobody has an epiphany
about policy proposals.
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没有人会对政策建议产生顿悟。
04:43
Awakenings are personal.
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觉醒是个人的。
04:44
They have local relevance.
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它们具有地方相关性。
04:45
They're about your life and your concerns.
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它们是关于你的生活和你的顾虑。
04:47
As an example, we presented two messages
to a few thousand people in Florida.
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举个例子,我们将以下两条信息
展示给几千位在佛罗里达的居民。
04:51
One asked them "to demand that we get
to zero emissions to stop climate change."
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其中一个要求他们
“诉求实现零排放,以阻止气候变化。”
04:55
Another simply said, "Stop my flooding."
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另一条则简单地写道:
“阻止我们所受的洪灾“。
04:57
The latter message was over four times
more effective in getting their attention.
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后者信息得到了人们四倍以上的关注。
05:01
Local flooding was so much more
relevant than global warming.
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比起全球变暖,
当地洪灾与居民更相关。
05:05
What's needed isn't better
policy descriptions,
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我们需要的
不是更好的政策说明,
05:07
but rather deeper,
more personal connections.
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而是更深、更多的个人联系。
05:09
Here's another example.
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我再给个例子。
05:10
We work with a team of remarkable
women climate scientists
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我们与一群杰出的女性气候科学家合作,
05:14
to help elevate their voice
as messengers.
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以帮助放大她们
作为信使的声音。
05:16
They've dedicated their careers
to studying the issue,
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她们致力于研究气候这个问题:
05:19
developing complex computational models
to understand the Arctic processes,
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研发复杂的计算模型
来了解北极的进程;
05:23
and climbing into planes
to measure nitrogen in wildfire smoke.
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还会乘飞机测量野火烟雾中的氮。
他们可以告诉你
所有你需要知道的科学知识,
05:27
They could tell you everything
you need to know about the science,
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但当问他们
为什么研究气候变化时,
05:30
but what we asked them about
was why they study it.
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05:32
And they told us about their
daughters and their sons,
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他们谈到了自己的儿女,
05:35
about wanting to keep the world
safe and healthy and vibrant
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谈到了想要把一个安全、
健康和蓬勃生机的世界
05:38
for their children.
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留给他们的孩子。
当我们和其他父母
分享这些个人故事时,
05:40
And when we shared these personal
stories with other parents,
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05:42
they started to care far more deeply
about climate change
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相比盯着全球气温图表,
05:45
than they did from staring at charts
of global temperatures.
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他们会因此更关心气候变化,
大家会看到
父母为了孩子
05:48
People see a parent
who's dedicated their life
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05:50
to creating a better world
for their child.
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贡献了一生来制造
更美好的世界。
05:52
Every parent can relate to that.
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这是每位父母都可以关联到的。
05:54
It matters to me.
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这对我很重要。
05:55
The right messages are those that connect
climate change to personal identity.
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正确的信息可以把
气候变化和个人身份链接起来。
05:59
Our life -- not future lives,
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我们的生活,
不是未来的人们。
06:01
not the world -- our community,
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不是全世界,
而是我们的社区。
06:03
not necessarily
environmentalism -- our values,
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不一定是环保主义,
而是我们的价值观。
06:06
and not just children -- our child.
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而不只是孩子们,
是我们的孩子。
最后,解决气候变化
沟通之谜的第三个关键是
06:09
Finally, the third key
to the climate communications puzzle
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06:11
to show that climate change
is an issue for people like me:
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表明气候变化对
像我这样的人来说是一个问题:
06:15
Humans are social animals,
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人类是社交动物,
06:16
and that's true for how
we form our beliefs, too.
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我们形成观念的方式也是如此。
06:19
You can present the exact same
message to many people,
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你可以把相同的信息
展示给众人,
06:22
but when it comes from someone
with a similar accent or background,
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但当这些信息来自
有着相同口音和背景的人时,
06:25
we see double-digit increases
in message effectiveness.
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我们发现信息的有效性
有两位数的增长。
06:28
Here's an unexpected messenger
who really lands the point.
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还有一位出乎意料的信使,
他真正抓住了重点。
06:31
A guy we call Florida man.
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我们称他为“佛州哥”。
06:32
He's a resident of North Florida
who got into a little trouble with the law
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他是佛罗里达北部的居民,
在购买啤酒的时候
因把鳄鱼带进便利店
06:36
after taking an alligator
into a convenience store
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06:38
when he was on a beer run.
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在法律上惹了点小麻烦
他不是最明显的气候变化使者,
06:40
Not exactly the most obvious
climate change messenger
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但当他在网络广告
以自己的方式
06:42
yet when he appeared in an internet ad
describing in his own way
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06:45
how he's worried about his way of life,
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表达他对自己生活的担忧时,
06:47
it significantly increased climate concern
among young conservative men in Florida.
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佛罗里达州年轻保守的男性
对气候的关注显着增加了。
06:51
Most people don't see themselves
as "environmentalists" per se,
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大多数人不会把自己视为
“环保主义者”,
06:54
and they see climate change
as an "environmentalist issue."
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他们也会将气候变化视为
“环保主义者的问题”。
06:57
But messages that break away
from those narrow identity markers
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但当这些信息
脱离狭隘身份标记时,
07:01
make the issue relatable.
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它会使问题具有相关性。
07:02
They give people a reason to care.
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它让人们有了在乎的理由。
07:04
So the core idea is that instead
of explaining the issue at people,
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所以核心思想是,
与其向人们解释问题,
07:07
it's essential to bring
people into the issue,
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不如将人们带入问题中,
07:10
so that they say, "I get it.
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让他们说:“我明白了。”
07:12
It matters to me.
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“这对我很重要。”
07:13
It matters to people like me."
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“对像我这样的人来说很重要。”
07:15
Then and only then
are we primed to take action.
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只有在那时,
我们才可以准备好采取行动。
07:18
If the intelligent aliens in my story
were also intelligent at communications,
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如果我故事里聪慧的外星人
在沟通方面也很聪明,
07:21
they would say to us,
"Hey, Earthlings, pay attention,
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它们会告诉我们,
“嘿,地球人,注意!
07:25
you're building up a massive blanket
of pollution that's overheating your home.
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你们正创造着一个极大的污染毯子
使你们的家过热。
07:29
And it's going to hurt the people
and the things that you love.
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它将伤害你的所爱的人与物。
07:32
You did this and you can fix it."
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这是你导致的,但你可以修复它。”
07:34
We simply have to let our fellow eight
billion inhabitants of our home know
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我们只需要
让家中的八亿居民
正在发生的事情。
07:38
what's happening.
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07:39
We have no choice.
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我们没有选择。
07:40
And when we do,
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但当我们有,
07:41
we'll achieve the public will necessary
to take on this colossal
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我们将达到必要的民意,
为我们的未来打下
这场巨大但必胜的战斗。
07:44
but winnable fight for our future.
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07:47
Thank you.
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谢谢。
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