How to say SORRY and APOLOGISE in English | British English

995,421 views ・ 2016-09-15

English with Lucy


Please double-click on the English subtitles below to play the video.

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Now we've all done things we regret
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I, for one, once called my male maths teacher 'Mummy'
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So I regret that
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But sometimes when we do things we regret we need to say sorry
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And this video is going to be all about Britain's favourite word
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the word 'sorry'
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So anyone that's been to England before will know that the English just love saying sorry
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we say it when it's not necessary, we say it when it is necessary
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but it's part of our culture and it's what we consider to be polite!
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So this lesson is going to tell you about the many ways in which you can say sorry
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And then also different situations in which you should say sorry
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And we'll talk about some slang ways that you can say sorry
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And then what to do if words just aren't enough
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Before we get started I'd just like to remind you that if you want to really practice your English then you should sign up to italki
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Which is a fabulous website that puts you in contact with professional, qualified, native teachers
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of all the languages really but especially for English on this channel!
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And if you click on the link on the description box you will earn 100 free italki credits
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as soon as you make your first purchase
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so that's basically a buy on get on free on the lessons
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so make sure you check that out
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Ok, back to the class!
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Ok, so, how to apologise in English
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Part one of this video
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Well, the most basic way is...sorry
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so sorry is good if you're in a hurry
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if you bump into someone on the street
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or if you step on someone's shoe
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you can just say 'oh sorry', 'sorry'
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So, if you want to say a little more than that you can say 'I'm sorry'
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And if you want to go even further you can put an interesting word in between the 'I'm' and the 'sorry'
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like 'so', 'incredibly', 'terribly', 'really'
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Oh I'm terribly sorry, Oh I'm so sorry
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Then, if you actually want someone to forgive you, you can say 'please forgive me'
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or forgive me for asking but...
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But don't overuse it cos it will sound like you're a bit pathetic
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'forgive me forgive me'
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Then we've got 'excuse me'
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Now this can be used in a variety of situations
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If you need to get past and somebody is blocking your way
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you can say 'Oh excuse me, can I just get through?'
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excuse me, excuse me, excuse me...
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You can also say it when your body lets out some gas
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Oh! excuse me!
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And also you can use it to get attention
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So 'excuse me everyone, excuse me, can you listen to me now?'
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So sometimes I'll use that in my classes
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another that means exactly the same as 'excuse me' but with an additional meaning
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is pardon me
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Pardon me we can use in the same way as excuse me
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but also if we want to interrupt a conversation
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So 'Oh, pardon me but can I just butt in here?
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If you've really done something quite bad or you've really messed up
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Then you might want to say something a bit stronger
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than sorry so you can say 'I owe you an apology'
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I'd like to apologise
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and 'apologise' is much stronger and we often use it in written emails
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If you want to send a letter to your boss apologising for your behaviour
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Then you can say 'I sincerely apologise for what happened yesterday'
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Or..'I take full responsibility for my behaviour'
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Let's move on to part 2, which is about how to say sorry for being late
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because being late is very very rude
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In some cultures it's accepted, in England it's not
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The most basic one is 'Sorry I'm late'
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You can also say 'sorry for being late'
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Or my personal favourite 'sorry for keeping you waiting'
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sorry for keeping you waiting
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That one's quite nice
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Ok, on to part 3: slang words for sorry
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Now if I were you I would only use these with friends, ok? Not in a work or professional situation
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the first one is 'whoops!'
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Ok so maybe you've dropped someone's phone and you go 'Oh, whoops!'
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Another one you can say is 'Oh, my bad!'
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that's another way of saying 'Whoops, sorry'
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And the last one which is a terrible word that you shouldn't use
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this comes from the texting culture
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Soz
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Ok, and soz is a word that normally you will see in text messages
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I don't think people actually say that..actually they might
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(don't say that!)
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Ok part 4: bad news
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Ok so maybe someone's pet's died, maybe someone's lost a family member
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or maybe someone didn't get a job or something
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So in this case you can say 'I'm so sorry to hear that'
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You wouldn't just want to say 'Aaah...sorry...'
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No..I'm so sorry to hear that or 'I'm so sorry to hear that you didn't get the job'
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or 'I'm so sorry to hear about your dog'
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If someone has died you can say 'I'm sorry for your loss'
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ok...that's a very normal thing to say at funerals
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So whilst you're saying sorry, your body language is very important
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If you realise you've done something wrong
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Maybe open your eyes wide and put your hand over your mouth
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like 'ah! sorry'...like this
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It's very important to maintain eye contact so that you look sincere
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Like you really mean what you're saying
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If you want to make your apology look even more sincere
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Then whilst you're saying it you can put your hand on your heart
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I'm honestly so sorry for what I did yesterday.
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And that's just a way of showing that you are honestly apologising for what you did
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Finally, what can you do if just are just not enough
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Ok, if you've done something so terrible or you've messed up so badly
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that sorry doesn't cut it
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Well the most common way to say sorry without saying the word 'sorry'
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in England is to give flowers
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to give a bottle of wine
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or to give a handwritten card
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Ok well that is it for my lesson on how to apologise in English
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If you ever come to England make sure that you've got these words mastered
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and all of the correct body language
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and let's hope that you guys never have to say sorry to me
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Make sure that you connect with me on all of my social media
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And I'll see you all for another lesson very very soon! Mwah!
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