English Job Interview Tips and Tricks - How to Answer Job Interview Questions in English

商业英语 - 工作面试

Hi, I’m Gina.

嗨，我是吉娜。

Welcome to Oxford Online English!

欢迎来到 Oxford Online English！

In this lesson, you can learn how to answer job interview questions in English.

在本课程中，您可以学习如何用英语回答 求职面试提问。

Have you ever had a job interview in English?

您有过英语的求职面试吗？

If English is not your first language, answering job interview questions in English can add

如果英语不是您的第一语言，从经验上来说， 用英语回答

stress to the experience.

求职面试问题会让人紧张。

However, there are some simple, effective tips you can use to give better answers to

但是，有一些关于您可以用清晰、自然的 英语来回答求职面试问题的

job interview questions in clear, natural English.

简单、有效的建议。

You’ll learn about these tips and tricks during this lesson!

在本课期间，您会学这些建议和技巧！

You’ll see eight common job interview questions and four different techniques you can use.

您会看到八个常见的面试问题 以及四种不同的您可以用的技巧。

You’ll see how to answer these common job interview questions, using the techniques

您会看到如何回答这些常见的工作 面试问题，以及

we’ll show you.

我们告诉您的那些技巧的使用。

Let’s start with our eight common job interview questions.

让我们从八个常见的面试问题开始。

Tell me a little about yourself.

简单介绍一下您自己。

Where do you see yourself five years from now?

最近五年内您在哪有自我介绍？

What are your strengths/weaknesses?

您的强项/弱点是什么？

What is your leadership style?

您的领导风格是什么？

Can you tell me about a time when you demonstrated ----?

您能和我说一下什么时候您展现出这些吗 ----？

--> For example, can you tell me about a time when you demonstrated strong leadership?

- >例如，您能和我说一下 在什么时候您曾有展现出强大的领导力？

Or, can you tell me about a time when you demonstrated excellent customer service?

或者，您能和我说一下 什么时候您曾展现了出色的客户服务技能？

Tell me about a time you dealt with a challenging situation at work.

和我说一下您在工作中应付挑战的事。

Why do you want this job?

您为什么想要这份工作？

Why should we hire you?

我们为什么应该录用您？

What does concise mean?

简洁是什么意思？

It means that you don’t waste words.

这意味着您不要讲废话。

If you speak concisely, you get right to the point and don’t add anything unnecessary

如果您说得简明扼要，您就可以回答到点上， 不要加任何不必要的东西到

to your answer.

您的回答里。

Let’s look at two questions in this section:

我们来看看本节中的两个问题：

Tell me a little about yourself.

简单介绍一下您自己。

Where do you see yourself five years from now?

最近五年内您在哪有做自我介绍？

These are very common job interview questions, and they’re also very open questions.

这些是非常常见的工作面试问题， 而且他们也是非常开放的问题。

Open questions can be dangerous.

开放式的问题可能很危险。

Do you know why?

您知道为什么吗？

It’s because you might ramble.

这是因为您可能会絮絮叨叨。

Ramble means to talk a lot without saying much.

絮絮叨叨意味着说了一大堆话， 但讲不出什么东西。

This won’t give the interviewer a good impression!

这不会给面试官留下好印象！

Let’s start by looking at a sample answer to the question tell me a little about yourself.

让我们从一个回答 简单介绍一下您自己的问题例句开始。

Well, I was born in a small town in northern Italy, where I also went to school.

好吧，我出生在意大利北部的一个小镇 ，我也在那念书。

I studied engineering at university and then…

我在大学学习工程学，然后......

So, after I graduated…

所以，毕业后......

I mean, I did a master’s degree first, but then I worked for a small firm in my hometown

我的意思是，我先读了硕士学位， 然后我在家乡的一家小事务所工作

for a few years, which was great fun.

了几年，这很有趣。

After that…

之后…

Okay, we can stop there.

好的，我们可以就此打住。

Do you think this is a good answer?

您认为这是一个很好的回答吗？

Why or why not?

为什么是或者为什么不是？

It’s not a very good answer.

这不是一个很好的答案。

Why not?

为什么不是？

There are three things the candidate does which you should try to avoid:

候选人做了三件 您应该尽量避免的事：

One: the candidate includes lots of unnecessary details.

一：候选人谈了很多不必要的细节。

Two: he doesn’t speak in full sentences.

二：他没有说完整的句子。

Three: he doesn’t have any clear direction.

三：他没有任何明确的方向。

If you do these things, your answer to this answer will be long and unfocused.

如果您这样做，您的答案就是这样， 那将会是臃长而无重点的。

What’s the solution?

解决方案是什么？

You need to be more concise.

您需要更简洁。

But how?

但是怎么样做？

First, avoid unnecessary details.

首先，避免不必要的细节。

Don’t give your entire work history; the interviewers can get that from your CV if

不要提及您所有的工作历史， 如果他们想要它，面试官可以

they want it.

从您的简历中获得。

Secondly, speak in full sentences with a clear beginning and end.

其次，用完整的句子说清楚 始末。

This means you need to be thinking ahead while you speak.

这意味着当您要说时，要先思考。

Thirdly, think about what you want to highlight in your answer, and put it at the beginning.

第三，想想您在回答里要强调的内容， 并把它放在开头。

This will give your answer a clear direction.

这将为您的回答提供明确的指引。

Let’s look at some examples of this:

我们来看一些这样的例子：

I’ve always loved designing and building things, so I suppose it’s natural that I

我一直很喜欢设计和建造 一些东西，所以我想我很自然就

became an engineer.

成为一名工程师。

I’ve worked in a variety of roles and companies, which I’ve learned a lot from, but now I’m

我曾在各种公司和职位工作过， 我从中学到了很多东西，但现在我已经

ready for a new challenge.

准备迎接新的挑战。

What do you think?

您怎么看？

Better?

更好？

It’s much better.

它好多了。

Let's look at the start.

让我们看一下开头吧。

Immediately, the candidate identifies a key feature (he loves designing and building things),

直接地，候选人确认了一个关键特点 “他设计和建造一些东西”，

and links it to his engineering career.

并将其与他的工程学职业领域联系起来。

The candidate’s answer is very concise: there are no unnecessary details, and it also

候选人的答案非常简洁： 没有不必要的细节，它也有

has a clear end.

有一个明确的结尾。

What about our second question?

我们的第二个问题呢？

Here’s one possible answer:

这是一个可能的回答：

There are many things I could be doing.

我可以做很多事情。

I’d like to have, you know, some sort of progress…

我喜欢有，您知道，某些 进步…

What I mean is that I don’t just want to be doing the same things I’m doing now.

我的意思是我不只是想做 我现在正在做的事情。

I like to be moving forward in my career, for example…

我喜欢在我的职业生涯中前进， 例如…

Err…

呃…

I definitely see myself in a better position than I am now.

我绝对自认为在一个比我现在更好的位置上。

Good answer?

好的回答？

Bad answer?

不好的回答？

Okay, it’s not terrible, but it could be much better.

好吧，这并不可怕，但也可能 好多了。

The candidate is rambling.

候选人在唠叨。

She doesn’t make her point clear, she doesn’t speak in full sentences, and she wastes words

她没有说清她的观点，她没有 用完整的句子说话，她说了

on unclear and unnecessary ideas.

关于一些不明确和不必要想法的废话。

Here’s a better answer:

有一个更好的答案：

I don’t know exactly, but the most important thing is that I continue to learn and grow

我不太确切地知道，但最重要的事是 我在我的职业生涯中

in my career.

继续学习和成长。

I’m the kind of person who needs new challenges to stay focused.

我是那种需要新挑战 来保持专注的人。

I might even start my own business, because that’s something I’ve always wanted to

我甚至可以开创自己的事业，因为 在我生命中的某些方面，这是

do at some point in my life.

我一直想要做的事。

This is much more concise.

这更加简洁。

The candidate’s answer has a clear beginning and end, and doesn’t waste words.

候选人的回答有一个明确的开始和 结束，不浪费话语。

So, what can you do to make your answers more concise?

那么，您能做些什么来使您的答案更简洁？

The best way to practise is to record yourself speaking.

练习的最佳方式是自己记录 您说的。

You could record yourself answering these two questions.

您可以自己记录下回答的这两个问题。

Then, listen to yourself.

然后，自己听听。

Try to find sentences which you don’t finish, or words which don’t add anything to your

试着找到您没有完成的句子、 或者没有加上的您要表达内容的

meaning.

任何单词。

Then, try again.

然后，再试一次。

Keep practising until your answer is clean and focused.

继续练习直到您的回答简洁扼要。

Next, let’s look at another point which will make your answers clearer and more structured:

接下来，让我们看看另一个将使您的答案 更清晰、更有条理的要点：

signposting language.

路标语言。

Signposting language means words and phrases which show your listener where you’re going.

路标语言意味着那些会向您的听众 显示出您的谈话方向的单词和短语。

For example, the words ‘for example’ are signposting language.

例如，单词“for example"是 路标语言。

When I say for example, you know I’m about to give you an example.

当我说例如时，您知道我大概是 举个例子。

Simple, right?

简单吧？

Yes, but it’s also very important.

是的，但这也很重要。

Without signposting language, longer answers can lose focus and be hard to follow.

没有路标语言，较长的回答 可能会失去焦点，很难去弄明白。

You’ll see answers to two questions in this section:

您会在这个单元看到两个问题的回答：

What are your strengths and weaknesses?

您的强项和弱点是什么？

What is your leadership style?

您的领导风格是什么？

Let’s look at a sample answer to the first question.

让我们看一下第一个答案的 回答。

I’m very good at working with other people.

我非常擅长与其他人合作。

In my last job, I always tried to encourage my colleagues and create a good atmosphere.

在我上一份工作中，我总是试图鼓励 我的同事们，营造一个良好的氛围。

I suppose I can be a little bit careless sometimes.

我想有时候我可能会有点粗心。

I’m not the kind of person who focuses on details.

我不是那种专注于此细节的人。

I’m very calm, and I can keep a cool head in very stressful situations.

我很平静，在压力很大的情况下我可以保持头脑清醒。

What do you think?

您怎么看？

It’s not bad, but it could be hard to follow.

这不错，但可能很难去搞清楚，没有头绪。

The candidate jumps around a lot.

候选人跳针很多。

Adding signposting language can make a big difference.

添加路标语言会有 很大的区别。

Let’s see how. Notice that the content is exactly the same.

我们来看看如何。 请注意，内容完全相同。

We haven’t changed the candidate’s basic ideas at all.

我们完全没有改变候选人的基本 想法。

However, the answer is now much clearer and easier to follow.

但是，答案现在更清楚了、 更容易理解。

Using signposting language like this can make a big difference!

使用这样的路标语言会有 一个很大的区别！

Let’s look at our second question for this section.

让我们看看这个单元的第二个问题。

What is your leadership style?

您的领导风格是什么？

Look at a sample answer which doesn’t use signposting language.

看看没有使用路标语言的回答例子。

I’m quite a hands-off manager.

我是一个很会放权的经理。

If one of my team has a project, I’ll keep an eye on things, but I don’t need to be

如果我的一个团队有一个项目，我会 持续留意，但我不需要

involved in every detail.

参与每一个细节。

I’m very approachable.

我很平易近人。

I make sure my team know they can come to me with problems or questions at any time.

我确保我的团队知道如果有问题或疑问， 他们随时可以来找我。

I like to lead from the front.

我喜欢从前面领导。

If everyone’s working late to meet a deadline, I make sure I’m there with them.

如果每个人都工作到很晚才能在最后期限前 完成，我确信我会和他们在一起。

Now, look at some signposting language you could use in this answer.

现在，看看那些在这个回答中您可以使用的 一些路标语言。

Now, you have a job to do!

现在，您要开工了！

I want you to pause the video and put these signposting phrases into the answer you just

我希望您暂停视频，并把这些路标语言 加到您刚刚看到的

saw.

答案中。

Go on, pause the video and do it now!

继续，暂停视频并马上开始做！

Ready?

准备好了吗？

Let’s look at the answers:

让我们来看看回答：

How did you do?

您是怎么做的？

Were you able to use the signposting language?

您能使用路标语言吗？

Remember, signposting language might seem very simple, but don’t forget about it.

请记住，路标语言可能看起来像是 很简单，但不要忘记它。

Using signposting language well makes your answers much clearer and easier to follow.

使用路标语言会让 答案更清晰、更容易理解。

Now, let’s look at another way to make your answers more structured, clearer and

现在，让我们看看另一种方法 你的答案更有条理、更清晰以及

more focused.

更专注。

You’ll see answers to these two questions in this section.

您会在这个单元看到这两个问题的回答。

Can you tell me about a time when you demonstrated -----?

您能和我说一下在什么时候您展现出这些特点吗？ -----？

Tell me about a time you dealt with a challenging situation at work.

和我说一下您在工作中应付的挑战。

These questions are likely to need longer answers.

这些问题可能需要更长的回答。

With longer answers, it’s really important that your answers have a clear structure.

回答长，那么您的回答有一个清晰的结构非常重要。

Otherwise, your meaning might get lost!

否则，你要表达的意思可能会不清！

There’s a method you can use here; it’s called the STAR method.

有一种您可以使用的方法； 称之为STAR方法。

STAR means situation, task, action, result.

STAR意味着situation、task、action、result。

So, you start your answer by giving the context: what was the situation, and what did you have

所以，您根据给出的上下文来开始您的回答： 情况如何，

to do?

您有什么要去做的？

Then, you talk about what you actually did, and what the end result was.

然后，您谈谈您实际做了什么， 最终的结果是什么。

Let’s do an example together.

我们一起做一个例子。

Can you tell me about a time when you demonstrated excellent customer service?

您能告诉我一下什么时候您展现出 您的优秀客户服务技能吗？

Let’s use the STAR method.

我们使用STAR方法。

There was one time when a customer’s order hadn’t arrived, and we didn’t know what

有一次一位客户的订单 没有完成，我们不知道

had happened to it.

发生了什么事。

The customer was very unhappy, and I had to try to solve the problem for him.

客户非常不满意，我不得不 试着为他解决问题。

I arranged for a replacement to be sent, thinking we could find out what happened to the previous

我安排了一个替代品去发货，也思考 我们可以找出前一次

order later.

订单延迟的原因。

In the end, the customer was happy that I could solve his problem quickly and simply.

最后，客户很高兴 我可以快速简单地解决他的问题。

You see how following this method lets you build clear, structured answers?

您有看到如何遵循此方法 建立清晰、有条理的回答吗？

situation, task,

situation, task,

action, result

action, result

Let’s do another example.

让我们再做一个例子。

Think about our second question.

想想我们的第二个问题。

Tell me about a time you dealt with a challenging situation at work.

和我说一下您在工作中应付的挑战。

This time, you’re going to try!

这一次，你要试试！

Pause the video and make an answer to this question.

暂停视频并回答此问题。

Your answer should be four sentences long.

您的答案应该是四句话长。

Follow the STAR method, one sentence for each part.

按照STAR方法，每个部分一句话。

How was that?

怎么样？

Did you find it easy to make your own answer?

您觉得做自己的答案很容易吗？

Let’s look at one way you could answer this question.

让我们来看看您能一次回答这个问题。

Once, we realised three days before a project deadline that two of our teams were using

有一次，我们在项目截止日期前已经做了三天， 我们团队中的两个使用了

incompatible software tools.

不兼容的软件工具。

As the project manager, I had to find a way to deal with this without causing any delays.

作为项目经理，我必须找到一种方法 处理这个问题而不会造成任何延误。

I talked to both team leaders and we made a plan for one team to convert their work

我跟两个团队领导交谈过，我们为其中一个团队 做了一个计划，在一些其他部门的

into a different format, with help from some staff from other departments.

工作人员的帮助下，把他们的工作 转换为不同的模式。

It was very close but we managed to get everything done on time.

非常接近截止日期，但我们管理得很好，每件事都 按时完成了。

Again, you can see the STAR method in action:

同样，您可以在action上看到STAR方法：

situation, task,

situation, task,

action, result.

action, result.

If you combine this STAR method with the signposting language you learned about in part two, you’ll

如果将此STAR方法与您在第二部分学到的路标语言 结合使用，您将

be able to express yourself clearly in English, even in longer and more complex answers.

能够用英语清楚地表达自己的想法， 即使是更长、更复杂的回答。

Finally, let’s look at another tip you can use to impress your interviewer and increase

最后，让我们看看另一个用来打动 您的面试官并增加

your chances of getting that job offer!

您获得这份工作的机会的提示！

You’re going to learn about mirroring and how it can help you.

您会学习映射以及 它怎样能帮您。

What does mirroring mean?

映射是什么意思？

It means using some of the same words and expressions as the person you’re talking

这意味着当您在说话时， 使用一些相同的单词

to.

和表达。

For example, if the interviewer asks you:

例如，如果面试官问您：

How do you think your values fit our company culture?

您怎样认为您的价值观适合 我们的公司文化？

You could start your answer by saying:

您可以通过以下方式开始回答：

I think my values are a good fit for your company culture for two reasons.

我认为因为两个理由，我的价值观非常 适合贵公司的文化。

One…

一…

Mirroring has several benefits.

映射有几个好处。

First, it keeps your answers focused.

首先，它会使您的回答更专注。

By using the same words and phrases, your answer will be relevant.

通过使用相同的单词和短语，您的 回答是有关联的。

More importantly, it shows the interviewer that you’re listening and that you care

更重要的是，它向面试官显示出 您在听，您在乎

about the questions and the company.

问题和公司。

Mirroring is powerful.

映射功能强大。

We unconsciously mirror people when we like or respect them.

当我们喜欢或尊重他们时， 我们无意识地映射他们。

Using mirroring consciously will help you to make a better impression.

有意识地使用映射会帮您 给人留下更好的印象。

You should start by researching the company you’re applying to.

您应该从研究那家 您正在申请的公司开始。

How do they describe themselves?

他们如何形容自己？

What adjectives do they use on their website or in their advertising?

他们在网站上或在广告中 使用了哪些形容词？

Also, read the job advertisement carefully.

另外，请仔细阅读招聘广告。

Pay attention to the words they use to describe the candidate they’re looking for.

注意他们用来描述 他们正在寻找的候选人的词语。

Use these words in your answers.

在您的回答中使用这些词语。

Let’s think about this question:

让我们考虑一下这个问题：

Why do you want this job?

您为什么想要这份工作？

Imagine you’re applying to a company which describes itself as ‘innovative’ and ‘forward-looking’.

想象一下，您正在申请一家将自己描述为 “创新的”和“前瞻性的”公司。

In the job advertisement, they say they want someone who is ‘creative’ and ‘flexible’.

在招聘广告中，他们说他们想要 有“创造力”和“灵活”的人。

Here’s a good sample answer:

这是一个很好的回答例子：

Creativity is very important to me, and I’ve always wanted to work in an environment where

创造力对我来说非常重要， 我也是一直想在一个这样的环境中工作，

I can innovate and find my own solutions to challenges.

在这，我可以创新并对挑战 找到自己的解决方案。

I also feel that your company will continue to evolve in the future, and I like the idea

我也觉得贵公司在未来会 继续发展，我喜欢

of contributing to that development.

对发展有贡献的想法。

The candidate doesn’t use all four words, but she does reference all four ideas.

候选人没有使用全部四个单词， 但她确实提到了所有四个想法。

For example, instead of ‘forward-looking’, she talks about the company evolving in the

例如，她用谈公司在未来的发展来

future.

取代'前瞻性'。

In this way, she shows that she’s in tune with the company’s values.

通过这种方式，她表明她与公司的 价值观保持一致。

Let’s do one more example.

让我们再做一个例子。

Imagine you’re applying to a company which describes itself as ‘commanding respect’

想象一下，您正申请一份工作，这家公司将自己 描述为“commanding respect/赢得尊重”

and which talks with pride about its long history.

并且自豪地谈论它的长期历史。

In the job advertisement, they say they want someone who has ‘great communication skills’

在招聘广告中，他们说他们想要 找拥有“良好沟通技巧”

and ‘passion for helping others’.

和"帮助他人的热情"的人。

During the interview, they ask:

在面试中，他们问：

Why should we hire you?

我们为什么要录用您？

Here’s a good sample answer, using mirroring.

这是一个很好的使用映射的回答例子。

I believe that great customer service starts with good communication, which is a strength

我相信很棒的客户服务以 良好的沟通开始，这是我的

of mine.

一个强项。

I also think that in customer service, you need to care about what you’re doing.

我也认为在客户服务方面， 您需要关心您正在做什么。

I care about helping others and as such I believe you would find me to be a respectful

我关心帮助他人，因此， 我相信您会发现我是一个懂得尊重人的、

and effective team member who can fit with the established traditions of your company.

有效率的符合贵公司既定传统的团队成员。

Again, the candidate doesn’t necessarily use the words directly, but he does reference

同样，候选人不一定 直接使用这些词，但他确实参考了

all four of the ideas.

所有四个想法。

Be careful if you use mirroring; you don’t want to sound like a robot!

如果使用映射，请小心； 您不会想要听起来像个机器人！

This is why you sometimes need to change words and phrases slightly, instead of repeating

这就是为什么您有时需要稍微改变 单词和短语的原因，而不是

them again and again.

一次又一次重复他们。

Now, you’ve seen four effective techniques you can use to give better answers to job

现在，您已经看到了四种有效的技巧， 您可以用他们来给工作面试问题

interview questions in English.

做更好的回答。

Remember: be concise, use signposting language, use the STAR method to structure longer answers,

记住：简明扼要、使用路标语言、 使用STAR方法构建更长的回答、

and mirror key words and phrases.

映射关键词和短语。

We hope it was useful.

我们希望它很有用。

Good luck if you have a job interview coming up soon!

如果您很快有工作面试，祝您好运！

Thanks for watching!

谢谢观看！

See you next time!

下次见！