English Job Interview Tips and Tricks - How to Answer Job Interview Questions in English

Hi, I’m Gina.

嗨，我是Gina。

Welcome to Oxford Online English!

歡迎來到 Oxford Online English！

In this lesson, you can learn how to answer job interview questions in English.

在本節課中，您會學習怎樣用英文回答 求職面試的提問。

Have you ever had a job interview in English?

您有過英文的求職面試嗎？

If English is not your first language, answering job interview questions in English can add

如果英文不是您的第一語言，經驗上來說， 用英文回答

stress to the experience.

求職面試問題會讓人很緊張。

However, there are some simple, effective tips you can use to give better answers to

但是，有一些簡單、有效的建議， 採用他們，您可以用清晰、自然的英文

job interview questions in clear, natural English.

來回答求職面試問題。

You’ll learn about these tips and tricks during this lesson!

在本節課中，您會學到這些建議和技巧！

You’ll see eight common job interview questions and four different techniques you can use.

您會看到8個常見的面試問題， 以及四種您可以用的不同技巧。

You’ll see how to answer these common job interview questions, using the techniques

您會看到怎樣回答這些常見的 求職面試問題，以及

we’ll show you.

那些技巧的使用。

Let’s start with our eight common job interview questions.

我們從8個常見的面試問題開始。

Tell me a little about yourself.

簡單介紹一下您自己。

Where do you see yourself five years from now?

最近五年內您在哪有做自我介紹？

What are your strengths/weaknesses?

您的強項/弱項是什麼？

What is your leadership style?

您的領導風格是什麼？

Can you tell me about a time when you demonstrated ----?

您能和我講一下什麼時候有展現出這些嗎 ----？

--> For example, can you tell me about a time when you demonstrated strong leadership?

- >例如，您講一下 在什麼時候您曾展現出強大的領導力？

Or, can you tell me about a time when you demonstrated excellent customer service?

或者，您說一下 什麼時候您曾展現了出色的客服技能？

Tell me about a time you dealt with a challenging situation at work.

講一下在工作中應對挑戰的事。

Why do you want this job?

您為什麼想要這份工作？

Why should we hire you?

我們為什麼要聘僱您？

What does concise mean?

簡潔是什麼意思？

It means that you don’t waste words.

這意味著不要講廢話。

If you speak concisely, you get right to the point and don’t add anything unnecessary

如果您講得簡明扼要，您就可以回答到點上， 在回答裡不要加任何

to your answer.

不必要的東西。

Let’s look at two questions in this section:

我們來看看本節課中的兩個問題：

Tell me a little about yourself.

簡單介紹一下自己。

Where do you see yourself five years from now?

最近五年內您在哪有做自我介紹？

These are very common job interview questions, and they’re also very open questions.

這些是非常常見的求職面試問題， 而且他們也是非常開放的問題。

Open questions can be dangerous.

開放式的問題可能會很危險。

Do you know why?

您知道為什麼嗎？

It’s because you might ramble.

因為您會很碎碎唸。

Ramble means to talk a lot without saying much.

碎碎唸意思是說了一大堆， 但講不出所以然。

This won’t give the interviewer a good impression!

這不會給面試官留下好印象！

Let’s start by looking at a sample answer to the question tell me a little about yourself.

我們從一個回答 簡單介紹您自己的問題的例句開始。

Well, I was born in a small town in northern Italy, where I also went to school.

好，我出生在義大利北部的一個小鎮， 我也在那唸書。

I studied engineering at university and then…

我在大學研習工程學，之後......

So, after I graduated…

所以，畢業後......

I mean, I did a master’s degree first, but then I worked for a small firm in my hometown

我的意思是，我先讀了碩士學位， 之後我在家鄉的一間小事務所工作

for a few years, which was great fun.

了幾年，這很有趣。

After that…

之後…

Okay, we can stop there.

好的，我們可以停一下。

Do you think this is a good answer?

您認為這是一個很好地回答嗎？

Why or why not?

為什麼是或為什麼不是？

It’s not a very good answer.

這不是一個很好的答案。

Why not?

為什麼不是？

There are three things the candidate does which you should try to avoid:

求職者做了三件 您應當盡力避免的事：

One: the candidate includes lots of unnecessary details.

一：求職者談了很多不必要的細節。

Two: he doesn’t speak in full sentences.

二：他沒有說完整的句子。

Three: he doesn’t have any clear direction.

三：他沒有任何明確的方向。

If you do these things, your answer to this answer will be long and unfocused.

如果您這樣做，您的答案就是這樣， 那會是臃長而無重點的。

What’s the solution?

解決方案是什麼？

You need to be more concise.

您要更精煉。

But how?

但是怎樣做呢？

First, avoid unnecessary details.

首先，避免不必要的細節。

Don’t give your entire work history; the interviewers can get that from your CV if

不要提及您之前所有的工作歷史， 如果想要了解它，面試官們可以

they want it.

看您的履歷。

Secondly, speak in full sentences with a clear beginning and end.

其次，用完整的句子說清始末。

This means you need to be thinking ahead while you speak.

這意思是當您要說時，要先思考。

Thirdly, think about what you want to highlight in your answer, and put it at the beginning.

第三，想一下您在回答裡要強調的內容， 並把它放在開頭。

This will give your answer a clear direction.

這會為您的回答提供明確的指引。

Let’s look at some examples of this:

我們來看下這樣的例子：

I’ve always loved designing and building things, so I suppose it’s natural that I

我一直很喜歡設計和建造 一些東西，所以我想我很自然就

became an engineer.

成為一名工程師。

I’ve worked in a variety of roles and companies, which I’ve learned a lot from, but now I’m

我曾經在不同的公司和職位上工作過， 我從中學到了很多東西，但現在我已經

ready for a new challenge.

準備迎接新的挑戰。

What do you think?

您覺得怎樣？

Better?

更好點了嗎？

It’s much better.

好多了。

Let's look at the start.

我們來看下開頭。

Immediately, the candidate identifies a key feature (he loves designing and building things),

直接地，求職者確認了一個關鍵特征 “他設計和建造一些東西”，

and links it to his engineering career.

並連接到他的工程學職業領域。

The candidate’s answer is very concise: there are no unnecessary details, and it also

求職者的答案很簡明扼要： 沒有多餘的細節，它也有

has a clear end.

一個明確的結尾。

What about our second question?

我們的第二個問題呢？

Here’s one possible answer:

這是一個可能的回答：

There are many things I could be doing.

我能做很多事。

I’d like to have, you know, some sort of progress…

我喜歡有，您知道， 一些進步…

What I mean is that I don’t just want to be doing the same things I’m doing now.

我的意思是我不僅想做 我現在正在做的事。

I like to be moving forward in my career, for example…

我喜歡在我的職業生涯中前進， 例如…

Err…

呃…

I definitely see myself in a better position than I am now.

我自認在一個比我現在更好的位置上。

Good answer?

是一個好的回答？

Bad answer?

還是不好的回答？

Okay, it’s not terrible, but it could be much better.

好吧，這並不可怕，但也許好多了。

The candidate is rambling.

求職者在不著邊際地說。

She doesn’t make her point clear, she doesn’t speak in full sentences, and she wastes words

她沒有講清她的觀點，她沒有 用完整的句子說，她說了

on unclear and unnecessary ideas.

一些不明確和不必要想法的廢話。

Here’s a better answer:

有一個更好的回答：

I don’t know exactly, but the most important thing is that I continue to learn and grow

我不太確切了解，但最重要的事是 我在我的職業生涯中

in my career.

繼續學習和成長。

I’m the kind of person who needs new challenges to stay focused.

我是那種需要新挑戰 來保持專注的人。

I might even start my own business, because that’s something I’ve always wanted to

我甚至可以創辦自己的事業，因為 在我生命中的某些方面，這是

do at some point in my life.

我一直想要做的事。

This is much more concise.

這更加簡明扼要。

The candidate’s answer has a clear beginning and end, and doesn’t waste words.

求職者的回答有一個明確的開始 和結尾，不浪費口舌。

So, what can you do to make your answers more concise?

那麼，您能做些什麼，您的答案會簡明？

The best way to practise is to record yourself speaking.

練習的最佳方法是自己記錄 您說的。

You could record yourself answering these two questions.

您可以自己記錄下這兩個問題的回答。

Then, listen to yourself.

之後，自己聽一下。

Try to find sentences which you don’t finish, or words which don’t add anything to your

試一下找您沒有完成的句子、 或您沒有加上的想要表達某些內容的

meaning.

任何單詞。

Then, try again.

之後，再試一下。

Keep practising until your answer is clean and focused.

繼續練習直到您的回答簡明扼要。

Next, let’s look at another point which will make your answers clearer and more structured:

接下來，我們看看另一個會讓您的答案 更清晰、更有條理的要點：

signposting language.

路標語言。

Signposting language means words and phrases which show your listener where you’re going.

路標語言是那些會向您的聽眾 顯示您的談話方向的單詞和短語。

For example, the words ‘for example’ are signposting language.

例如，單詞“for example"是 路標語言。

When I say for example, you know I’m about to give you an example.

當我說例如時，您知道我大概是要 舉個例子。

Simple, right?

簡單吧？

Yes, but it’s also very important.

是的，但這也很重要。

Without signposting language, longer answers can lose focus and be hard to follow.

沒有路標語言，比較長的回答 可能會失去焦點，很難明白。

You’ll see answers to two questions in this section:

您會在這個單元看到兩個問題的回答：

What are your strengths and weaknesses?

您的強項和弱項是什麼？

What is your leadership style?

您的領導風格是什麼？

Let’s look at a sample answer to the first question.

我們看下第一個答案的回答。

I’m very good at working with other people.

我很擅長和其他人合作。

In my last job, I always tried to encourage my colleagues and create a good atmosphere.

在我前一份工作裡，我總是試著去鼓勵 我的同仁們，打造一個良好的氛圍。

I suppose I can be a little bit careless sometimes.

我想有時候我可能會有點神經大條。

I’m not the kind of person who focuses on details.

我不是那種關注細節的人。

I’m very calm, and I can keep a cool head in very stressful situations.

我很平靜，在壓力大時我能保持頭腦清醒。

What do you think?

您怎麼看？

It’s not bad, but it could be hard to follow.

這不錯，但可能很難去明白，沒有頭緒。

The candidate jumps around a lot.

求職者跳針很多。

Adding signposting language can make a big difference.

添加路標語言會有 很大的區別。

Let’s see how. Notice that the content is exactly the same.

我們來看看怎樣。 請注意，內容完全相同。

We haven’t changed the candidate’s basic ideas at all.

我們完全沒有改變求職者的 基本想法。

However, the answer is now much clearer and easier to follow.

但是，答案現在更清楚了、 更容易理解。

Using signposting language like this can make a big difference!

用這樣的路標語言會有 一個很大的區別！

Let’s look at our second question for this section.

我們看看本單元的第二個問題。

What is your leadership style?

您的領導風格是什麼？

Look at a sample answer which doesn’t use signposting language.

看看沒有用路標語言的回答例子。

I’m quite a hands-off manager.

我是一個很會放權的經理。

If one of my team has a project, I’ll keep an eye on things, but I don’t need to be

如果我的團隊有一個項目，我會 持續留意，但我不會

involved in every detail.

參與每個細節。

I’m very approachable.

我很平易近人。

I make sure my team know they can come to me with problems or questions at any time.

我確保我的團隊知道，如果有問題或疑問， 他們可以隨時來找我。

I like to lead from the front.

我喜歡前導式領導。

If everyone’s working late to meet a deadline, I make sure I’m there with them.

如果每個人都工作到很晚才能如期交工， 我確定我會和他們在一起。

Now, look at some signposting language you could use in this answer.

現在，看看那些在這個回答裡您可以用的 一些路標語言。

Now, you have a job to do!

現在，您要開始了！

I want you to pause the video and put these signposting phrases into the answer you just

我希望您暫停影片，加這些路標語言 到您剛剛看到的

saw.

答案裡。

Go on, pause the video and do it now!

繼續，暫停影片並即刻開始做！

Ready?

準備好了嗎？

Let’s look at the answers:

我們看看回答：

How did you do?

您是怎樣做的？

Were you able to use the signposting language?

您能用路標語言嗎？

Remember, signposting language might seem very simple, but don’t forget about it.

請記住，路標語言可能看起來像是 很簡單，但不要忘了它。

Using signposting language well makes your answers much clearer and easier to follow.

用路標語言的回答 會更清晰、更容易理解。

Now, let’s look at another way to make your answers more structured, clearer and

現在，我們看看另一種方法會讓 您的答案更有條理、更清晰且

more focused.

更著重於您要表達的。

You’ll see answers to these two questions in this section.

在本單元，您會看到這兩個問題的回答。

Can you tell me about a time when you demonstrated -----?

您能和我說一下什麼時候您展現了這些特點嗎？ -----？

Tell me about a time you dealt with a challenging situation at work.

說一下您在工作中應付的挑戰。

These questions are likely to need longer answers.

這些問題可能需要更長的回答。

With longer answers, it’s really important that your answers have a clear structure.

如果回答很長，那麼您的回答有一個清晰的結構很重要。

Otherwise, your meaning might get lost!

否則，您要表達的意思可能會模糊！

There’s a method you can use here; it’s called the STAR method.

有一種您可以使用的方法； 稱為STAR方法。

STAR means situation, task, action, result.

STAR意思是situation、task、action、result。

So, you start your answer by giving the context: what was the situation, and what did you have

所以，您根據給出的上下文來開始您的回答： 情形怎樣，

to do?

有什麼您要去做的？

Then, you talk about what you actually did, and what the end result was.

之後，您談一下您實際上做了什麼， 最終的結果是什麼。

Let’s do an example together.

我們一起用一個例子。

Can you tell me about a time when you demonstrated excellent customer service?

您能告訴我一下什麼時候您展現出 您的優秀客服技能嗎？

Let’s use the STAR method.

我們用STAR方法。

There was one time when a customer’s order hadn’t arrived, and we didn’t know what

有一次，一位客戶的訂單沒有如期完成， 我們不知道

had happened to it.

發生了什麼事。

The customer was very unhappy, and I had to try to solve the problem for him.

客戶很不滿意，我不得不試著 為他解決問題。

I arranged for a replacement to be sent, thinking we could find out what happened to the previous

我安排發送了一個替代品，考慮 我們可以找出前一次

order later.

訂單延遲的原因。

In the end, the customer was happy that I could solve his problem quickly and simply.

最後，客戶很高興 我能快速簡單地解決他的問題。

You see how following this method lets you build clear, structured answers?

您看到了怎樣遵循此方法 建立清晰、有條理的回答嗎？

situation, task,

situation, task,

action, result

action, result

Let’s do another example.

我們再用一個例子。

Think about our second question.

想想我們的第二個問題。

Tell me about a time you dealt with a challenging situation at work.

說一下您在工作裡應付的挑戰。

This time, you’re going to try!

這次，您要試一下！

Pause the video and make an answer to this question.

暫停影片並回答問題。

Your answer should be four sentences long.

您的答案應當是四句話長度。

Follow the STAR method, one sentence for each part.

按照STAR方法，每個部分一句話。

How was that?

怎樣？

Did you find it easy to make your own answer?

您覺得做自己的答案很容易嗎？

Let’s look at one way you could answer this question.

我們看看您能一次地回答這個問題。

Once, we realised three days before a project deadline that two of our teams were using

有一次，我們在項目截止日期前已做了三天， 我們團隊中的兩個用了

incompatible software tools.

不相容的軟體。

As the project manager, I had to find a way to deal with this without causing any delays.

作為項目經理，我必須找到一個辦法 解決這個問題，同時不會有任何延誤。

I talked to both team leaders and we made a plan for one team to convert their work

我和兩個團隊長討論過，我們為其中的一個團隊 擬了一個計劃，在一些其他部門

into a different format, with help from some staff from other departments.

同仁的協助下，轉換他們的工作 為一個不同的模式。

It was very close but we managed to get everything done on time.

項目完成非常接近截止日期，但我們管理的很好，每件事 都準時達成了。

Again, you can see the STAR method in action:

同樣，您可以在action上看到STAR方法：

situation, task,

situation, task,

action, result.

action, result.

If you combine this STAR method with the signposting language you learned about in part two, you’ll

如果STAR方法和您在第二單元學到的路標語言 結合，您會

be able to express yourself clearly in English, even in longer and more complex answers.

能用英文清楚地表達自己的想法， 即便是更長、更複雜的回答。

Finally, let’s look at another tip you can use to impress your interviewer and increase

最後，我們看看另一個會 觸動您的面試官並增加

your chances of getting that job offer!

您獲得這份工作的機會的技巧！

You’re going to learn about mirroring and how it can help you.

您會學映射及 它能怎樣幫您。

What does mirroring mean?

映射是什麼意思？

It means using some of the same words and expressions as the person you’re talking

這是說，當您說話時， 用一些相同的單詞

to.

和表達。

For example, if the interviewer asks you:

例如，如果面試官問您：

How do you think your values fit our company culture?

您覺得您的價值觀怎樣適合 我們的公司文化？

You could start your answer by saying:

您可以用以下方式來回答：

I think my values are a good fit for your company culture for two reasons.

我認為有兩個理由，我的價值觀十分 適合貴公司的文化。

One…

一…

Mirroring has several benefits.

映射有幾個好處。

First, it keeps your answers focused.

首先，您的回答會看起來更有重點。

By using the same words and phrases, your answer will be relevant.

用相同的單詞和短語，您的 回答是有關聯的。

More importantly, it shows the interviewer that you’re listening and that you care

更重要的是，面試官感覺到 您在聽，您在乎

about the questions and the company.

問題和公司。

Mirroring is powerful.

映射功能強大。

We unconsciously mirror people when we like or respect them.

當我們喜歡或尊重他們時， 我們無意識地映射他們。

Using mirroring consciously will help you to make a better impression.

有意識地用映射會幫您 給人留下更好的印象。

You should start by researching the company you’re applying to.

您應該從研究那家 您正在申請的公司開始。

How do they describe themselves?

他們怎樣形容自己？

What adjectives do they use on their website or in their advertising?

他們在網路上或廣告裡 用了哪些形容詞？

Also, read the job advertisement carefully.

此外，請仔細閱讀招聘廣告。

Pay attention to the words they use to describe the candidate they’re looking for.

留意他們用來描述 他們要聘僱的員工的詞語。

Use these words in your answers.

在您的回答裡用這些詞語。

Let’s think about this question:

我們考慮一下這個問題：

Why do you want this job?

您為什麼想要這份工作？

Imagine you’re applying to a company which describes itself as ‘innovative’ and ‘forward-looking’.

想像一下，您正申請一份工作，僱主描述自己是 “創新”及“前瞻性”的公司。

In the job advertisement, they say they want someone who is ‘creative’ and ‘flexible’.

在招聘廣告中，他們說他們想要 有“創造力”和“靈活”的人。

Here’s a good sample answer:

這是一個很好的回答例子：

Creativity is very important to me, and I’ve always wanted to work in an environment where

創造力對我而言十分重要， 我也是一直想在這樣的氛圍中工作，

I can innovate and find my own solutions to challenges.

在這，我可以創新，並面對挑戰 找到自己的解決方案。

I also feel that your company will continue to evolve in the future, and I like the idea

我覺得貴公司在未來會 持續發展，我喜歡

of contributing to that development.

對發展有貢獻的想法。

The candidate doesn’t use all four words, but she does reference all four ideas.

求職者沒有用全部四個單詞， 但她確實提到了所有的四個想法。

For example, instead of ‘forward-looking’, she talks about the company evolving in the

例如，她用談公司在未來的發展來

future.

取代“前瞻性”。

In this way, she shows that she’s in tune with the company’s values.

用這種方式，她表明她和公司的 價值觀保持一致。

Let’s do one more example.

我們再用一個例子。

Imagine you’re applying to a company which describes itself as ‘commanding respect’

想像一下，您正在申請一份工作，這家公司自稱為 “commanding respect/贏得尊重”

and which talks with pride about its long history.

且自豪地談論他的長期歷史。

In the job advertisement, they say they want someone who has ‘great communication skills’

在招聘廣告裡，他們說想要 找擁有“良好溝通技能”

and ‘passion for helping others’.

和"幫助別人的熱情"的人。

During the interview, they ask:

面試裡，他們問：

Why should we hire you?

我們為什麼要聘僱您？

Here’s a good sample answer, using mirroring.

這是一個很好的用映射的回答例子。

I believe that great customer service starts with good communication, which is a strength

我相信卓越的客服以 良好的溝通為開端，這是我的

of mine.

一個強項。

I also think that in customer service, you need to care about what you’re doing.

我也認為在客服方面， 您需要關心您正在做什麼。

I care about helping others and as such I believe you would find me to be a respectful

我關心幫助他人，所以，我相信 您會發現我是一個懂得尊重人的、

and effective team member who can fit with the established traditions of your company.

有效率的、符合貴公司傳統的團隊成員。

Again, the candidate doesn’t necessarily use the words directly, but he does reference

同樣，求職者不一定 直接用這些詞，但他確實參照了

all four of the ideas.

所有的四個想法。

Be careful if you use mirroring; you don’t want to sound like a robot!

如果用映射，請小心； 您不會想要聽起來像是個機器人！

This is why you sometimes need to change words and phrases slightly, instead of repeating

這就是說您有時要略加改變 單詞和短語，而不是

them again and again.

一次又一次重複他們。

Now, you’ve seen four effective techniques you can use to give better answers to job

現在，您已經看到了四種有效的技巧， 您可以用他們來給求職面試問題

interview questions in English.

做出更好的回答。

Remember: be concise, use signposting language, use the STAR method to structure longer answers,

記住：簡明扼要、用路標語言、 用STAR方法構建更長的回答、

and mirror key words and phrases.

映射關鍵詞和短語。

We hope it was useful.

我們希望它很有用。

Good luck if you have a job interview coming up soon!

如果您很快有求職面試，祝您好運！

Thanks for watching!

感謝收看！

See you next time!

下次見！