Simon Sinek: How to discover your "why" in difficult times | TED

Transcriber:

Prevoditelj: Sanja Srbljnović Čuček Recezent: Neda Vrkic

Chris Anderson: Simon, I'll start us off by saying, I mean, here we are, look,

Chris Anderson: Simon, započet ću s ovim, mislim, tu smo, eto,

after a year of the pandemic,

nakon godine pandemije,

probably one of the most extraordinary experiences any of us have had.

vjerojatno jedno od najčudnijih iskustava koje je itko od nas imao.

What do you think the unexpected psychological carryovers might be?

Što misliš, koje bi neočekivane psihološke posljedice mogle uslijediti?

I mean, do you think we've kind of --

Dakle, misliš li da imamo neku --

Part of me thinks that people have got more fragile,

Dio mene vjeruje da su ljudi postali krhkiji,

da je to gotovo poput neke vrste naučene plahosti.

that it's almost like there's a sort of learned timidity.

Have you seen any evidence of that or how would you characterize it?

Imaš li nekih dokaza za to ili kako bi to opisao?

Simon Sinek: I think we've definitely all become much more aware

Simon Sinek: Mislim da smo definitivno postali puno svjesniji

of mental health.

mentalnog zdravlja.

And that it's a real thing

I da je to nešto realno

and that mental health affects strong and healthy people.

i da mentalno zdravlje utječe na jake i zdrave ljude.

We all suffered trauma during COVID.

Svi smo doživjeli traumu za vrijeme COVID-a.

Some of us dealt with it earlier, some of us dealt with it later,

Neki od nas su to prošli ranije, neki su to prolazili kasnije,

some of us are still dealing with it, but nobody escapes it.

neki to još uvijek prolaze,

ali nitko to ne može izbjeći.

When COVID first started, you know,

Kad je COVID tek započeo,

mnogi od nas su morali preokrenuti organizacije,

many of us had to pivot our organizations,

had to pivot our businesses very quickly.

preokrenuti naša poslovanja i to vrlo brzo.

And so I, like many others, we went into mission mode.

I tako sam i ja, poput mnogih, pokrenuli smo misijski pristup.

And I called a friend of mine who is active-duty military.

I nazvao sam prijatelja koji je aktivna vojna osoba.

And I asked him a very simple question,

I pitao sam vrlo jednostavno,

how do I compartmentalize my emotions so that I can stay focused on the mission?

kako da se odvojim od svojih emocija tako da se mogu fokusirati na misiju?

And he gave me a very stern warning.

A on me vrlo oštro upozorio.

He said, you can't.

Rekao je, to ne možeš.

He said, we can compartmentalize our emotions for only a short period of time,

Rekao je, možemo se odvojiti od svojih emocija samo na kratko vrijeme,

but no one, no one escapes the trauma of combat.

ali nitko, baš nitko ne može izbjeći traumu borbe.

And he said, you may not even experience the trauma while you're in it,

Traumu možeš ne doživjeti dok si u njoj,

može izostati kad dođeš kući,

you may not experience it when you first come home,

može nastupiti mjesecima kasnije.

you may experience it months later.

Rekao je, osjetim to četiri ili pet mjeseci nakon povratka kući.

He says, I experience it four or five months after I get home.

Odmah sam prekinuo vezu

So immediately I hung up the phone

i nazvao sve svoje prijatelje ličnosti A-tipa

and called all my A-type personality friends

i rekao, OK, mislim da smo dobro,

and said, OK, we think we're good,

but we're going to get hit by this at some point.

ali će nas to pogoditi u nekom trenutku.

And we made a deal that when we started to feel off our game,

I dogovorili smo se da kad osjetimo da ne funkcioniramo,

we would call each other.

da nazovemo jedni druge.

Safe space.

Prostor sigurnosti.

And we made another deal that there would be no crying alone.

I još smo se dogovorili da nitko neće plakati sam.

Da ako moraš plakati, uzmeš telefon i nekog nazoveš.

That if you had to cry, you picked up the phone and you called somebody.

Oko četvrtog ili petog mjeseca u COVID-u,

Well, about four or five months into COVID,

počeo sam osjećati da ne funkcioniram i nisam znao što se događa.

I started to feel off my game and I didn't know what was going on.

And so I called that same friend in the military

Pa sam nazvao onog prijatelja iz vojske

and I asked no leading questions.

i nisam postavljao dodatna pitanja.

I simply asked him, tell me what your symptoms are when you suffer the trauma

Samo sam ga zamolio da mi kaže svoje simptome traume

when you come home from combat.

kad se vrati kući iz borbe.

And he said, well, number one, he falls out of his sleep pattern.

I rekao je, prvo, poremeti mu se ritam spavanja.

He said he starts going to bed late for no reason

Kaže da ide kasno spavati bez ikakvog razloga

and doesn't want to get up in the morning.

i ne da mu se ujutro ustati.

I ja si mislim, baš tako.

And I thought to myself, yep.

He says he has some unproductive days and he comes up with an excuse like,

Kaže da ima neproduktivne dane i za njih nalazi opravdanje kao,

"It's OK, you know, you deserve a rest. It's fine."

“To je OK, znaš, treba ti odmor. To je u redu.”

But then he has another and another and another.

A onda slijedi još i još takvih dana.

I ja si mislim, baš tako.

And I thought to myself, yep.

And he said he becomes very antisocial where he doesn't want to ask for help

Pa onda postaje vrlo asocijalan i ne želi tražiti pomoć

i definitivno ne želi ni s kim razgovarati.

and he definitely doesn't want to talk to anybody.

I ja si mislim, baš tako.

And I thought to myself, yep.

And I realized what I was going through was trauma.

I shvatim da je ono kroz što prolazim trauma.

And I was afraid to use the D-word, depression,

A bojao sam se upotrijebiti D-riječ, depresiju,

for fear that that was some sort of diagnosis.

iz straha da je to neka vrsta dijagnoze.

I think a lot of people are afraid of that word,

Mislim da se mnogo ljudi boji te riječi,

but that's exactly what I was going through.

no prolazio sam baš kroz to.

I was going through lowercase “D” depression.

Prolazio sam kroz blaži oblik depresije.

And I followed the rule that we set with our friends

I slijedio sam pravilo koje smo postavili s prijateljima

and I called people.

i nazivao sam ljude.

Because one of the things I asked my friend is like,

Jedno od pitanja mom prijatelju bilo je, kako to prebroditi?

how do you overcome it?

Rekao je, moraš se natjerati u ritam spavanja

He said, you have to force yourself back into a sleep pattern

i natjerati se nazvati prijatelje i zamoliti pomoć.

and force yourself to call friends and ask for help.

Mislim da je jedna od stvari koja proizlazi iz COVID-a,

And so I think one of the things,

I think that comes out of COVID,

is we recognized just the importance of human connection.

da smo upravo shvatili važnost ljudske povezanosti.

You know, in this fast-paced digital world,

Znate, u ovom dinamičnom digitalnom svijetu,

we kidded ourselves to think that we had connections

vjerovali smo da imamo komunikaciju jer smo bili povezani.

just because we were connected.

Bilo je fantastično vidjeti kad je počeo COVID,

But it was amazing to see when COVID started,

regardless of someone's age or a technological competency,

bez obzira na godine i tehnološku kompetenciju,

we all picked up the phone.

svi smo posegnuli za telefonom.

Like, young people were talking to each other.

Mladi ljudi su razgovarali jedni s drugima.

And I think that intense craving for a human voice and human touch,

I ta intenzivna žudnja za ljudskim glasom i ljudskim dodirom,

podsjetila nas je na to koliko smo krhki kao ljudska bića.

I think we were reminded just how fragile we are as human beings.

CA: That phrase you've mentioned, "no crying alone," that's powerful.

CA: Ta fraza koju si spomenuo, “nitko neće plakati sam,” ima snagu.

I mean, forgive me asking, did you cry with someone?

Oprosti na pitanju, jesi li s nekim plakao?

SS: Yes.

SS: Da.

I followed my own counsel to my friends.

Poslušao sam vlastiti savjet prijateljima.

And when I had to cry, when I was overwhelmed,

I kad sam morao plakati, kad sam bio skrhan,

I picked up the phone and I just cried.

nazvao sam i jednostavno plakao.

And I had friends call me and do the same.

I prijatelji bi mene nazvali i isto plakali.

CA: And there was healing in that.

CA: I to je bilo ljekovito.

SS: The most important thing that came from it

Najvažnija stvar koja je iz toga proizašla je

was that we didn't --

da se nismo --

nitko od nas se nije osjećao sam.

none of us felt alone.

And there's intense safety.

A to je jak osjećaj sigurnosti.

That amazing sense of safety that we all desire as human beings.

Taj divan osjećaj sigurnosti za kojim svi kao ljudi čeznemo.

You know, you can't feel safe when you're vulnerable,

Ne možete se osjećati sigurno dok ste ranjivi,

like, that's when we need it the most.

dakle onda kad to najviše trebamo.

But you have to build those relationships.

Ali takve veze morate graditi.

You build those relationships in the happy times, the good times,

Takve veze gradite u sretnim i dobrim vremenima,

kad mislite da ste jaki, da ste sjajni.

where you think you're strong, you think you're great.

Vrlo je teško početi graditi takve veze

It’s very hard to start building those relationships

in the moment of crisis.

u trenutku krize.

And I think it's a lesson for leadership, quite frankly.

I iskreno rečeno, mislim da je to lekcija iz liderstva.

Which is, you can't judge the quality of a crew

Što znači, ne možete ocijeniti kvalitetu posade

by how a ship performs in calm waters.

po tome kako brod plovi mirnim morem.

You judge the quality of a crew by how a ship performs in rough waters.

Vidite kvalitetu posade po tome kako se brod nosi sa olujom.

But the time in calm waters

No dok je more mirno tad gradite veze i povjerenje.

is when you're building relationship and trust

and you don't really actually know if you have trusting relationships

I nikad zapravo ne znate imate li nečije povjerenje,

and trusting teams and loving relationships

timove od povjerenja i ljubavlju prožete veze

until the crisis strikes.

sve dok ne dođe kriza.

And I heard this from a lot of people:

I čuo sam to od mnogo ljudi:

When COVID happened,

Kad se dogodio COVID,

they commented on how they realized who their real friends were.

Osvrnuli bi se na to kako su otkrili tko su im pravi prijatelji.

Some people kind of fell by the wayside, it was nothing personal.

Neki su jednostavno otpali, nije bilo ništa osobno.

It's just like, we didn't call each other and we're still, you know,

Kao, nismo zvali jedni druge a ipak, znate,

nismo bili ljuti ili slično.

weren’t angry or anything.

And there are some people who came out of the woodwork to check in on us

A bilo ih je koji bi se pojavili niotkuda da provjere kako smo

and those friendships flourished.

i ta su prijateljstva cvjetala.

And that's what I mean.

I to je ono što mislim.

It takes hardship for those friendships and that trust to really bear fruit.

Potrebne su nevolje da ta prijateljstva i to povjerenje urode plodom.

But that's why we have to invest in people when we're doing well

Zato trebamo investirati u ljude

kad nam dobro ide i kad nam nitko ne treba.

and we don't think we need anybody.

Mislim da to zaboravljamo.

And I think we forget that.

CA: What would you say to someone who has realized

CA: Što bi rekao onima koji su upravo shvatili

that they're in this moment, what's been a really difficult year,

da u ovom trenutku, u ovoj stvarno teškoj godini,

and they actually don't feel that there's someone they could,

da zapravo ne osjećaju da ima netko koga bi,

for example,

na primjer, nazvali i s njime plakali?

pick up the phone and cry with?

Jesu li oni bez izgleda dok sve ovo ne prođe?

Is it hopeless for them until this passes?

Or what would you say to them?

Ili što bi njima poručio?

SS: There is an irony.

SS: Tu leži ironija.

There's an irony in when we need help.

Ironija je u tome kad trebamo pomoć.

And when I was writing the book "Leaders Eat Last,"

I kad sam pisao knjigu “Lideri jedu zadnji,”

I had the opportunity to spend some time with

imao sam priliku provesti neko vrijeme sa

and visit Alcoholics Anonymous.

i posjećivati Anonimne alkoholičare.

And it is a remarkable organization.

A to je izuzetna organizacija.

And many of us are familiar with the 12-step program.

I mnogi smo upoznati s programom od 12 koraka.

And many of us are familiar with the first step,

I mnogi znaju za prvi korak,

which is admitting you have a problem.

a to je priznati da imate problem.

But then it's the other 11 steps that also matter.

A onda slijede i ostalih 11 koraka koji su isto važni.

And Alcoholics Anonymous knows

A anonimni alkoholičar zna da ako uspiješ u prvih 11 koraka,

that if you master the first 11 steps,

but not the 12th,

ali ne i u 12-tom,

you are likely to succumb to the disease.

vjerojatno ćeš podleći toj bolesti.

But if you master the 12 steps,

A svladaš li tih 12 koraka, vjerojatnije je da ćeš je pobijediti.

you're more likely to overcome the disease.

That 12th step is to help another alcoholic.

Jer 12. korak je pomoći drugom alkoholičaru.

It's service.

To je služenje.

And so there's a great irony when we need help

Tako je velika ironija da kad mi trebamo pomoć

to actually help someone

da zapravo pomognemo onom koji se bori s istom stvari kao i mi.

who's struggling with the same thing as us.

And it is the most healing thing we can do.

A to je najljekovitije što možemo učiniti.

So, you know, if we need someone to cry with,

Pa ako trebamo nekog s kime bi plakali,

it's to offer the shoulder for somebody else to cry with.

ponudimo nekom drugom rame za plakanje.

Osjećamo li se sami, budimo tu za nekog tko se bori s usamljenošću.

If we're feeling lonely,

it's to be there for someone else who's struggling with loneliness.

A to seže daleko dalje od ovih tema,

And this goes way beyond these subjects,

which is if we're looking for love to help somebody else find love,

tražimo li ljubav, pomozimo drugom da nađe ljubav,

tražimo li posao koji volimo, pomozimo drugom da nađe posao koji voli.

if we're looking for the job we love,

to help somebody else find the job that they love.

Služenje ima ogromnu važnost.

And there's tremendous value in service.

And you hear about these things all the time,

I o tome se cijelo vrijeme priča.

you talk to people why they chose to go in the profession they went into,

Pitate zašto su birali baš tu profesiju, osobito ako su u uslužnoj djelatnosti.

especially if they're in the service profession,

Recimo da je netko savjetnik za traume.

let's say somebody is a counselor for trauma.

I pitate ga, zašto ste izabrali tu profesiju?

And you say, why did you go into this profession?

"When I was younger, I suffered a trauma,

“Kao mlađi, prolazio sam traumu, i našao se netko da me savjetuje

and somebody was there to counsel me

pa sam odlučio posvetiti život da to činim za druge.”

and I decided I wanted to commit my life to doing that for others."

This is what happens with service.

To se događa kod služenja.

And we forget, just because we live in a modern world,

I zaboravljamo, jer živimo u modernom svijetu,

we're actually a very old-fashioned machine.

da smo zapravo vrlo staromodni strojevi.

The human animal is a legacy machine living in a modern world.

Ljudska životinja je živuća baština u modernom svijetu.

And we still work the same way we used to.

Još uvijek funkcioniramo na isti način.

And we desperately need each other to survive and thrive

I očajnički trebamo jedni druge da preživimo i napredujemo,

as much as we did when we were living in huts

jednako kao onda dok smo živjeli u kolibama

in small tribes of 150 people.

u malim plemenima od 150 ljudi.

And so service service is the thing.

Zato je služenje bitno.

CA: That sounds like,

CA: To znači da je,

even for someone who's not feeling, like, depressed or at the edge right now,

čak i za nekog tko sad ne osjeća depresiju ili slično,

but a good checklist-question to ask is,

dobro pitanje za provjeru je, ima li netko komu stvarno mogu pomoći,

is there someone I could reach out to actually,

there maybe other people who are in a much worse situation

možda su drugi u daleko goroj situaciji

i možda bih mogao nazvati nekog kome bi to puno značilo

and maybe there is a call I could make

that would be incredibly valuable to that person

i pomoglo izgraditi vezu budućnosti?

and help build a relationship with future?

SS: “Jesi li dobro?” je najbolje, ili “Kako si?”

SS: "Are you OK?" "How are you?

You know, a friend of mine, George Flynn,

Znate, moj prijatelj, George Flynn,

he says his test for a leader is if they ask you how you're doing,

kaže da je njegov test za lidera, upita li vas kako ste,

they actually care about the answer.

da mu je stvarno stalo do odgovora.

And I really like that.

I to mi se stvarno sviđa.

CA: OK, I could talk with you for hours about this,

CA: OK, mogao bih s tobom satima pričati o tome,

but we're going to go to some questions now.

ali sad ćemo preći na neka pitanja.

So here's a question from Kayum.

Dakle, pitanje od Kayum.

"If there is no way to get back to normal," as you said,

“Ako nema načina da se vratimo u normalu,” kako si rekao,

"then are we on the right path of building new normal already?

“jesmo li već na pravom putu izgradnje novog normalnog?

Or can you help us with a blueprint that new normal should be based on?"

Ili nam možeš predložiti na čemu se treba temeljiti novo normalno?”

SS: So blueprint? No.

SS: Prijedlog? Ne.

Guidances? Yes.

Smjernice? Da.

I think that humanity has to be --

Mislim da čovječnost mora biti --

We have to remember that humanity matters.

Moramo znati da je čovječnost bitna.

And when I say humanity, I don't mean big-H Humanity,

I pod tim ne mislim na veliku Čovječnost, mislim na malu, našu čovječnost.

I mean little-H humanity, our humanity.

Kad se prvi put dogodio COVID,

When COVID first happened,

so many leaders leaned on their humanity,

mnogo se lidera oslonilo na svoju čovječnost.

Bilo da su prije COVID-a bili efikasni ili ne, mnogi su dohvatili telefon

whether they were effective or ineffective leaders prior to COVID,

many of them picked up the phone and said, "Are you OK?"

i pitali, “Jesi li dobro?” Samo su provjeravali kako su njihovi timovi.

They called their teams just to check in on them.

Ili bi nazvali prijatelje i pitali, “Jesi li dobro? Kako si?”

Or they called their friends to say, "Are you OK? How are you?"

Well, we don't need a global pandemic to do that.

Dakle, ne trebamo globalnu pandemiju da to radimo.

That's called good leadership

To se zove dobro liderstvo

and we should be doing that all the time.

i to bismo trebali raditi čitavo vrijeme.

And we should be encouraging those in our charge to do the same

Trebali bi hrabriti one za koje odgovaramo da čine isto sa svojim podređenima.

for those in their charge.

You know, the hierarchy can still be effective that way.

Znate, hijerarhija još uvijek može biti efikasna na taj način.

I hope that remains.

Nadam se da će to ostati.

I hope that remains.

Nadam se da će to ostati.

I hope the use of the telephone remains.

Nadam se da će telefoniranje ostati.

That we don't just go back to texting all the time.

Da ne moramo baš cijelo vrijeme pisati poruke.

I hope that putting our phones away and having family dinner remains.

Nadam se da će ostati obiteljski ručak bez telefona.

I think there's a lot of kids

Mislim da će mnogo djece

that will actually come through this

koja će proći sve ovo

with stronger relationships with their siblings if they have them,

biti povezanije s braćom i sestrama ako ih imaju,

a i bliskije sa svojim roditeljima

and stronger relationship with their parents

jer su toliko vremena proveli zajedno.

because they had so much time together.

And kids who may have struggled prior

A i djeci kojoj je ranije bilo teško

because they weren't getting the kind of attention they needed

jer nisu dobivala potrebnu pažnju jer su im roditelji bili prezaposleni.

because their parents were so busy with work,

you know, even if mom or dad are busy on a Zoom call all day,

Znate, čak ako su mama i tata zauzeti Zoom pozivom cijeli dan,

that hour that they would ordinarily just go get a cup of coffee or something,

sat koji obično odvoje za kavu ili slično, mogu posvetiti svom djetetu.

that they could focus on their kid.

Mislim da puno djece ima takvu situaciju.

I think a lot of kids actually will come out of this.

And kids are remarkably adaptable.

A djeca su izvanredno prilagodljiva.

They're remarkably adaptable.

Izvanredno prilagodljiva.

CA: Here’s a question from Mariusz.

CA: Evo pitanja od Mariusz.

"Could you give us some tips on how to discover our Why?"

“Možete li nam dati neki savjet kako otkriti svoje Zašto?”

SS: Absolutely.

SS: Apsolutno. Dat ću vam malu vježbu koju možete raditi s prijateljima.

I'll give you a little exercise that you can do with your friends.

It's called the Friends Exercise.

Zove se vježba za prijatelje.

Find a friend you love and who loves you.

Nađite prijatelja kojeg volite i koji voli vas.

The person who, if they called you at three o'clock in the morning,

Osobu kojoj bi, kad bi vas zvala u tri ujutro,

odgovorili na poziv, a znate da bi ona to isto učinila za vas.

you take the call and you know they would do the same for you.

Ne mislim na brata, sestru ili supružnika. Niti mislim na roditelja.

Do not do this with a sibling or a spouse.

Do not do this with a parent.

Those relationships are too close.

To su prebliske veze.

Do it with a best friend.

To je za najboljeg prijatelja.

And go up to them and ask the simple question,

Dođite do njega i pitajte jednostavno pitanje,

"Why are we friends?"

“Zašto smo mi prijatelji?”

And they're going to look at you like you're crazy

Pogledat će vas kao da ste poludjeli jer tražite da riječima izrazi osjećaje.

because you're asking them to put into words a feeling.

You're asking them to use a part of the brain, the neocortex,

Tražite ga da koristi dio mozga, neokorteks, koji ne kontrolira osjećaje.

that doesn't control feelings,

and to put the thing that exists in the limbic brain into language,

Tražite da pretoči u jezik nešto što postoji u limbičkom mozgu,

which it doesn't do.

što ne ide.

And so it's actually a very difficult question.

Pa je to zapravo vrlo teško pitanje.

They're going to say, "I don't know."

Reći će vam, “Ne znam.” Nije da ne zna, ne može izraziti riječima.

It's not that they don't know, it's that they can't put it into words.

Ironično, prestanete pitati zašto i pitate pitanje sa “što”,

Ironically, you stop asking the question why

and you start asking the question, "what" because "what" is a rational question.

jer “što” je racionalno pitanje.

“Što to ima u meni da znam da ćeš biti uz mene bez obzira na sve?”

"What is it about me that I know that you would be there for me

no matter what?"

I neće znati kako na to odgovoriti. Počet će vas opisivati.

And they won't know how to answer it.

They'll start describing you.

“Ne znam, zabavan si, vjerujem ti. Uvijek si bio uz mene.”

"I don't know, you're funny, I trust you.

You've always been there for me."

Sad igrate vražjeg odvjetnika: “Dobro. To je definicija prijatelja.

You play devil's advocate.

"Good. That's the definition of a friend.

“Što to je to točno u meni da znam da ćeš biti uz mene bez obzira na sve?”

What specifically is it about me

that I know you'd be there for me no matter what?"

A on će i dalje čini isto. Pokušat će vas opisati.

And they'll continue to do the same.

They'll keep trying to describe you. You keep playing devil's advocate.

I dalje, kao vražji advokat, tražite definiciju. Shvaćate, ne?

You get the idea.

Konačno će odustati i početi opisivati sebe.

Eventually they'll give up and they'll start describing themselves.

And they'll say,

I reći će - to je rekao moj prijatelj kad sam to pitao -

and this is what my friend said to me when I did it with them,

“Ne znam, Simon. Ne moram ni pričati s tobom.

"I don't know, Simon. I don't even have to talk to you.

Mogu samo sjediti s tobom u istoj sobi i biti inspiriran.”

I could just sit in the same room as you and I feel inspired."

I ja sam se naježio, kao upravo sada.

And I got goosebumps, I'm getting them right now.

Izrazit će vašu vrijednost u svom životu

They will articulate the value you have in their life

and you will have some sort of emotional response,

a vi ćete imati neku vrstu emocionalnog odgovora,

goosebumps or you'll well up,

naježit ćete se ili raznježiti,

because what they're telling you is your Why,

jer to što vam priča je vaše Zašto, to je ono što dajete svijetu.

your Why is the thing you give to the world.

Pokušate li to s više prijatelja, reći će nešto slično ili isto,

You can do this with multiple friends and they will say almost exactly,

if not the exact same thing, because that is your Why.

jer to je vaše Zašto, to dajete svijetu.

That is the thing you give to the world.

Možda vam neće dati prave riječi,

So it may not give you exact language,

ali će vas ubaciti direktno na teren gdje leži vaš Zašto.

but it will put you squarely in the ballpark for what your Why is.

CA: Here's an anonymous question.

CA: Evo jednog anonimnog pitanja.

"I have a friend who is currently struggling with depression,

“Imam prijatelja koji se upravo bori s depresijom,

and he's just not like he used to be.

i nije onakav kakvog ga znam.

I don't know what to say to him.

Ne znam što da mu kažem.

He's actually annoyed by the question, 'How are you doing?'

Zapravo ga iritira pitanje, ‘Kako ti je?’

How can I offer my help?"

Kako mu mogu pomoći?”

SS: So one of the things I learned by accident a couple of years ago

SS: Jedna od stvari koje sam slučajno otkrio prije par godina

is sometimes statements work better than questions.

je da tvrdnje funkcioniraju bolje od pitanja.

Jer pitanja se mogu izbjeći, ne? To smo svi radili za vrijeme COVID-a.

Because questions people can avoid, right?

This is what we all did during COVID.

“Kako si?” “Dobro. Dobro.” Svi su dobro, zar ne?

"How are you?" "Fine. Fine." Everyone's fine, right?

And then what do you do with that?

I što možete s time?

And so try making a statement, right?

Pokušajte nešto ustvrditi, može?

Something's wrong.

Nešto nije u redu.

Something's different.

Nešto je drugačije.

You're not the same.

Nisi više isti.

I'm worried about you.

Brineš me.

Make statements.

Ustvrdite nešto.

And it leaves very little room

To ostavlja vrlo malo prostora da čovjek skrene s razgovora.

for somebody to divert the conversation.

You're not the person I know.

Nisi onakav kakvog te znam.

And do it with love and empathy and the most important thing,

I učinite to s ljubavlju i empatijom.

I ono najvažnije, ne pokušavajte riješiti problem.

don't show up to solve the problem.

Especially when you're starting to have a difficult conversation,

Pogotovo ne ako započinjete težak razgovor.

you don't show up to solve the problem.

Ne riješavate problem.

Pokušajte stvoriti atmosferu u kojoj će biti spreman otvoriti se.

You show up to create an environment

in which they'd be willing to open up to you.

To je jedini cilj.

That's the only goal.

So try a statement instead of a question.

Pokušajte s tvrdnjom umjesto pitanja.

CA: So here's the last question, I'm going to ask this for me.

CA: Evo i zadnjeg pitanja, kojeg ću postaviti za sebe.

What do you mean, Simon, when you say that everyone is a leader?

Što misliš, Simon, kad kažeš da je svatko lider?

SS: Leadership has nothing to do with rank or title.

SS: Liderstvo nema nikakve veze ni s rangom ni titulom.

I know many people who sit at the highest levels of organizations

Znam mnoge na najvišim pozicijama u organizaciji, a nisu lideri.

who are not leaders.

We do as they tell us because they have authority over us,

Činimo ono što nam kažu jer nad nama imaju autoritet,

but we don't trust them and we wouldn't follow them.

ali im ne vjerujemo i ne bismo ih slijedili.

And yet I also know many people who sit at very low levels of organizations

A opet znam mnogo ljudi na niskim pozicijama organizacija

that have no formal rank and no formal authority,

bez formalnog ranga i autoriteta, a koji su izabrali

and yet they've made the choice

brinuti se za osobu i s lijeva i s desna

to look after the person to the left of them

and the person to the right of them,

i njima bismo vjerovali i slijedili ih bilo kuda.

and we would trust them and follow them anywhere.

Liderstvo je odgovornost, briga da oni oko nas napreduju.

Leadership is the responsibility to see those around us rise.

Odgovornost da brinemo za one oko nas. To je liderstvo.

It's the responsibility to take care of those around us.

Ne radi se o nadležnosti.

That's what leadership is.

It's not about being in charge.

Radi se o brizi za one za koje smo nadležni.

It's about taking care of those in our charge.

Jedino što vam titula i autoritet mogu omogućiti

And the only thing title and authority allow you to do

is lead with greater scale.

je da vodite u širem opsegu.

Every single one of us has the opportunity to be the leader we wish we had.

Svatko od nas ima priliku biti onaj lider kojeg smo željeli imati.

Every single one of us.

Baš svatko od nas.

CA: Simon, thank you so much for spending this time with us.

CA: Simon, puno ti hvala što si ovo vrijeme proveo s nama.

SS: Thanks, Chris. I really appreciate it.

SS: Hvala Chris. Bilo mi je drago. Čuvajte se, brinite jedni o drugima.

Take care of yourself. Take care of each other.

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