These companies with no CEO are thriving

274,124 views ・ 2022-09-20

TED-Ed


Please double-click on the English subtitles below to play the video.

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There's a grocery store in Brooklyn, New York,
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with sales per square foot 4 times as high as any other grocery store
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in the area.
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10,000 people work there, and it doesn’t have a CEO.
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This place is the Park Slope Food Co-op,
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and it’s one of 3 million cooperatives, or co-ops for short, around the world.
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Co-ops are a big part of the global economy:
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they employ 280 million people— 10% of the world’s workforce
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and the equivalent of over $2 trillion flow through their doors every year.
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How is it possible that a business with 10,000 workers doesn’t have a CEO?
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To answer that, we have to talk about what a co-op is and why they were founded.
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Let’s rewind to 1844.
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A group of 28 weavers in Rochdale, England
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came together to create and co-own a store.
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By buying in bulk directly from suppliers, they could negotiate prices,
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which allowed all of them to buy stuff they couldn't otherwise afford.
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They ran the store collectively and democratically,
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which was remarkable at the time.
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The Rochdale Society of Equitable Pioneers wasn't the world's first co-op,
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but it was the first to publicize its principles—
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principles that guide co-ops to this day.
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Today, there are all kinds of co-ops:
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REI in the US and S-Group in Finland are large consumer co-ops.
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Credit unions and mutual insurance companies are financial sector co-ops.
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And when farmers or other producers come together, that's a producer co-op.
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And then there are worker co-ops,
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like Mondragon in Spain or The Cheeseboard in Berkeley, California,
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which are founded to provide jobs to people in the community.
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Some consumer co-ops, like Park Slope,
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require their members to work shifts in the store.
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In exchange for their work, members pay 15 to 50% less for groceries,
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and they influence what products are— or aren’t— sold there.
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Three crucial things to know about co-ops:
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first, all co-ops are jointly owned by their members,
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whether those members are consumers, producers, workers, or whoever.
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Unlike traditional companies, which can have outside shareholders,
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all owners of a co-op are also members.
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Second, co-ops are not founded to maximize profit.
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Many do turn a significant profit, but that’s not their core mission.
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So evaluating a co-op purely by traditional business metrics
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ignores the most important reason for their existence:
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how well do they serve their members?
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And third: co-ops are controlled democratically by their members.
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But how do decisions get made?
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It varies.
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At a small worker co-op like The Cheeseboard,
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day-to-day operational decisions are just made by the workers.
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As co-ops get larger, they do institute some form of leadership or management.
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Park Slope has a general manager who leads the 80 or so employees.
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And the largest network of worker and consumer co-ops in the world,
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Mondragon, has a president and managers who lead
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the roughly 30,000 worker-owners and 50,000 contract workers.
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But leadership roles in a co-op are very different than in a traditional company.
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The leadership implements policies that its members or worker-owners
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have agreed upon, by vote.
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And at Mondragon workers, can vote to fire the president.
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At a co-op, there’s no single person
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with overarching, top-down power over everyone else,
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like a CEO would have in a traditional company.
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Meanwhile, in both co-ops and traditional companies,
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major company-wide decisions are made by voting.
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But who votes and how is wildly different.
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In a traditional company, voting rights usually come with shares of stock.
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The more shares you own, the more votes you have.
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Take Alphabet, the parent company of Google:
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there are thousands of shareholders,
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but the two founders control 51% of the votes
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and therefore the direction of the company.
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In a co-op, every member has the right to vote,
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and in most co-ops, every member gets one vote.
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That difference results in radically different policies
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than you’d find at traditional companies.
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For example, Mondragon limits the salaries of its management
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to about 6 times what the lowest paid worker makes.
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In Spain, CEOs of traditional companies make, on average,
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143 times as much as a typical worker.
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At Park Slope, there’s a monthly general meeting,
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where any member can show up to vote,
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and a motion needs a simple majority to pass.
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It then gets taken up by the Board of directors,
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which is composed of co-op members, for official approval.
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At The Cheeseboard, the worker-owners try to reach consensus on major decisions.
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This means that some decisions can take a long time.
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For example, in the late 1970s,
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the workers debated whether to post a sign outside declaring
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that The Cheeseboard was a collective for one and a half years.
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But the extensive discussion, and disagreements,
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around that decision made it a solid one—
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The Cheeseboard still advertises the fact that it’s a collective
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almost 50 years later.
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And that’s not all that’s working well at co-ops.
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Studies in the UK show that co-op start-ups are almost half as likely
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to close within five years as traditional businesses.
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And in one study, researchers polled 600 workers
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at two in-home healthcare businesses:
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one was a worker co-op and the other was a traditional company.
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The workers did similar work with similar salaries.
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The biggest difference?
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Co-op workers were about 40% happier with their jobs.
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