40 Essential Phrases To Host A Meeting in English

847,582 views ใƒป 2022-10-11

mmmEnglish


ืื ื ืœื—ืฅ ืคืขืžื™ื™ื ืขืœ ื”ื›ืชื•ื‘ื™ื•ืช ื‘ืื ื’ืœื™ืช ืœืžื˜ื” ื›ื“ื™ ืœื”ืคืขื™ืœ ืืช ื”ืกืจื˜ื•ืŸ. ื›ืชื•ื‘ื™ื•ืช ืžืชื•ืจื’ืžื•ืช ืžืชื•ืจื’ืžื•ืช ื‘ืžื›ื•ื ื”.

00:00
Well hey there! I'm Emma from mmmEnglish!
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ืฉืœื•ื ืœืš! ืื ื™ ืืžื” ืž-mmmEnglish!
00:04
Have you ever led a meeting in English?
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ื”ืื ืื™ ืคืขื ื ื™ื”ืœืชื ืคื’ื™ืฉื” ื‘ืื ื’ืœื™ืช? ื”ืื
00:07
Can you imagine yourself hosting a meeting atย work
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ืืชื” ื™ื›ื•ืœ ืœื“ืžื™ื™ืŸ ืืช ืขืฆืžืš ืžืืจื— ืคื’ื™ืฉื” ื‘ืขื‘ื•ื“ื”
00:11
completely in English?
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ืœื’ืžืจื™ ื‘ืื ื’ืœื™ืช?
00:13
I've created this lesson today to help you learn lots of
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ื™ืฆืจืชื™ ืืช ื”ืฉื™ืขื•ืจ ื”ื–ื” ื”ื™ื•ื ื›ื“ื™ ืœืขื–ื•ืจ ืœืš ืœืœืžื•ื“ ื”ืจื‘ื”
00:17
useful andย essential phrases to help you lead a meeting
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ื‘ื™ื˜ื•ื™ื™ื ืฉื™ืžื•ืฉื™ื™ื ื•ื—ื™ื•ื ื™ื™ื ืฉื™ืขื–ืจื• ืœืš ืœื”ื•ื‘ื™ืœ ืคื’ื™ืฉื”
00:20
in English.
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ื‘ืื ื’ืœื™ืช.
00:21
Make sure you download the workbook
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ื•ื“ื ืฉืืชื” ืžื•ืจื™ื“ ืืช ื—ื•ื‘ืจืช ื”ืขื‘ื•ื“ื”
00:23
that I've created for you so you can keep
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ืฉื™ืฆืจืชื™ ืขื‘ื•ืจืš ื›ื“ื™ ืฉืชื•ื›ืœ ืœืฉืžื•ืจ ืืช
00:25
all of these phrases and these expressionsย with you
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ื›ืœ ื”ื‘ื™ื˜ื•ื™ื™ื ื•ื”ื‘ื™ื˜ื•ื™ื™ื ื”ืืœื” ืื™ืชืš
00:28
during your meetings, during your conversations
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ื‘ืžื”ืœืš ื”ืคื’ื™ืฉื•ืช ืฉืœืš, ื‘ืžื”ืœืš ื”ืฉื™ื—ื•ืช ืฉืœืš
00:32
so that you can put them intoย practice.
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ื›ื“ื™ ืฉืชื•ื›ืœ ืœื™ื™ืฉื ืื•ืชื.
00:34
Are you ready to get started?
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ื”ืื ืืชื” ืžื•ื›ืŸ ืœื”ืชื—ื™ืœ?
00:40
Ladies, if you want a safe and supportive space
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ื’ื‘ื™ืจื•ืชื™ื™, ืื ืืชื ืจื•ืฆื™ื ืžืจื—ื‘ ื‘ื˜ื•ื— ื•ืชื•ืžืš
00:44
to practise your speaking skills among friends,
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ืœืชืจื’ืœ ืืช ื›ื™ืฉื•ืจื™ ื”ื“ื™ื‘ื•ืจ ืฉืœื›ื ื‘ื™ืŸ ื—ื‘ืจื™ื, ืœื—ืœื•ืง ืืช
00:46
to share your opinions and to learn how to host
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ื“ืขื•ืชื™ื›ื ื•ืœืœืžื•ื“ ืื™ืš ืœืืจื—
00:50
meetings before you're at work
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ืคื’ื™ืฉื•ืช ืœืคื ื™ ืฉืืชื ื‘ืขื‘ื•ื“ื”
00:52
and you've got to actually do it for real,
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ื•ืืชื ื—ื™ื™ื‘ื™ื ืœืขืฉื•ืช ืืช ื–ื” ื‘ืืžืช,
00:55
come and put yourย skills into practice inside Hey Lady!
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ื‘ื•ืื• ื•ื”ื ื™ื—ื• ืืช ื”ื›ื™ืฉื•ืจื™ื ืฉืœืš ืœืชืจื’ืœ ื‘ืชื•ืš ื”ื™ื™ ืœื™ื™ื“ื™!
00:58
You can join and host your own conversations
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ืืชื” ื™ื›ื•ืœ ืœื”ืฆื˜ืจืฃ ื•ืœืืจื— ืฉื™ื—ื•ืช ืžืฉืœืš
01:01
rightย here inside our platform.
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ื›ืืŸ ื‘ืชื•ืš ื”ืคืœื˜ืคื•ืจืžื” ืฉืœื ื•.
01:03
Hey Lady! is an online community for women to meet,
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ื”ื™ื™ ืื™ืฉื”! ื”ื™ื ืงื”ื™ืœื” ืžืงื•ื•ื ืช ืœื ืฉื™ื ืœื”ื™ืคื’ืฉ,
01:07
make friendsย and to practise speaking English together.
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ืœื”ืชื™ื™ื“ื“ ื•ืœื”ืชืืžืŸ ื™ื—ื“ ื‘ื“ื™ื‘ื•ืจ ืื ื’ืœื™ืช.
01:11
For $29 a month or $299 a year,
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ืชืžื•ืจืช $29 ืœื—ื•ื“ืฉ ืื• $299 ืœืฉื ื”,
01:15
you can haveย as many English conversations as you like.
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ืชื•ื›ืœ ืœื ื”ืœ ื›ืžื” ืฉื™ื—ื•ืช ื‘ืื ื’ืœื™ืช ืฉืชืจืฆื”.
01:19
There is no limit to the amount of time thatย you can spend
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ืื™ืŸ ื”ื’ื‘ืœื” ืœื›ืžื•ืช ื”ื–ืžืŸ ืฉืืชื” ื™ื›ื•ืœ ืœื”ืงื“ื™ืฉ
01:22
practising your speaking skills.
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ืœืชืจื’ื•ืœ ื›ื™ืฉื•ืจื™ ื”ื“ื™ื‘ื•ืจ ืฉืœืš.
01:25
The link to our 10-day trial is down in theย description below.
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ื”ืงื™ืฉื•ืจ ืœืชืงื•ืคืช ื”ื ื™ืกื™ื•ืŸ ื‘ืช 10 ื”ื™ืžื™ื ืฉืœื ื• ืžื•ืคื™ืข ื‘ืชื™ืื•ืจ ืœืžื˜ื”.
01:28
I would love to see you inside!
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ืืฉืžื— ืœืจืื•ืช ืื•ืชืš ื‘ืคื ื™ื!
01:32
It doesn't matter whether your meeting is a socialย or
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ื–ื” ืœื ืžืฉื ื” ืื ื”ืคื’ื™ืฉื” ืฉืœื›ื ื”ื™ื ืคื’ื™ืฉื” ื—ื‘ืจืชื™ืช ืื•
01:36
a professional meeting, whether it's online or it's in person,
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ืžืงืฆื•ืขื™ืช, ืื ื”ื™ื ืžืงื•ื•ื ืช ืื• ืฉื”ื™ื ื‘ืื•ืคืŸ ืื™ืฉื™,
01:40
there are some elements that willย always be the same
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ื™ืฉ ื›ืžื” ืืœืžื ื˜ื™ื ืฉืชืžื™ื“ ื™ื”ื™ื• ื–ื”ื™ื
01:44
no matter what style or type of meeting you're hosting.
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ืœื ืžืฉื ื” ื‘ืื™ื–ื” ืกื’ื ื•ืŸ ืื• ืกื•ื’ ืฉืœ ืคื’ื™ืฉื” ืืชื ืžืืจื—ื™ื.
01:47
And at the start of anyย meeting it is essential that you greet
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ื•ื‘ืชื—ื™ืœืช ื›ืœ ืคื’ื™ืฉื” ื—ื™ื•ื ื™ ืฉืชื‘ืจื›ื• ืืช
01:51
and welcome participants.
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ื”ืžืฉืชืชืคื™ื ื•ืชื‘ืจื›ื• ืื•ืชื.
01:53
There are a few different phrasesย and expressions you can use
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ื™ืฉ ื›ืžื” ื‘ื™ื˜ื•ื™ื™ื ื•ื‘ื™ื˜ื•ื™ื™ื ืฉื•ื ื™ื ืฉื‘ื”ื ืืชื” ื™ื›ื•ืœ ืœื”ืฉืชืžืฉ
01:56
to do it. It can be as simple as:
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ื›ื“ื™ ืœืขืฉื•ืช ื–ืืช. ื–ื” ื™ื›ื•ืœ ืœื”ื™ื•ืช ืคืฉื•ื˜ ื›ืžื•:
01:58
Hello everybody and welcome!
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ืฉืœื•ื ืœื›ื•ืœื ื•ื‘ืจื•ื›ื™ื ื”ื‘ืื™ื!
02:01
Goodย morning, I'd like to thank everyone for coming today.
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ื‘ื•ืงืจ ื˜ื•ื‘, ืื ื™ ืจื•ืฆื” ืœื”ื•ื“ื•ืช ืœื›ื•ืœื ืฉื”ื’ื™ืขื• ื”ื™ื•ื.
02:05
If your meeting has less than ten peopleย at it,
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ืื ื‘ืคื’ื™ืฉื” ืฉืœืš ื™ืฉ ืคื—ื•ืช ืžืขืฉืจื” ืื ืฉื™ื,
02:08
make sure that everyone is introduced.
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ื•ื“ื ืฉื›ื•ืœื ื™ื•ืฆื’ื•.
02:11
If there's more than ten people,
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ืื ื™ืฉ ื™ื•ืชืจ ืžืขืฉืจื” ืื ืฉื™ื,
02:13
the introductionsย can kind of drag on a bit,
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ื”ื”ืงื“ืžื•ืชย ื™ื›ื•ืœื•ืช ืœื”ืชืืจืš ืงืฆืช,
02:16
you might need to take it out or do it differently.
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ืื•ืœื™ ืชืฆื˜ืจืš ืœื”ื•ืฆื™ื ืืช ื–ื” ืื• ืœืขืฉื•ืช ืืช ื–ื” ืื—ืจืช.
02:19
But introductionsย really do help break the ice
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ืื‘ืœ ื”ืงื“ืžื•ืชย ื‘ืืžืช ืขื•ื–ืจื•ืช ืœืฉื‘ื•ืจ ืืช ื”ืงืจื—
02:21
and people feel more comfortable
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ื•ืื ืฉื™ื ืžืจื’ื™ืฉื™ื ื™ื•ืชืจ ื‘ื ื•ื—
02:23
speaking up and sharing their opinionsย when they know
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ืœื“ื‘ืจ ื•ืœืฉืชืฃ ืืช ื“ืขื•ืชื™ื”ืย ื›ืฉื”ื ืžื›ื™ืจื™ื
02:27
the other people in the room.
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ืืช ื”ืื ืฉื™ื ื”ืื—ืจื™ื ื‘ื—ื“ืจ.
02:28
Now when you know some but not all of the participants
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ืขื›ืฉื™ื• ื›ืฉืืชื” ืžื›ื™ืจ ื—ืœืง ืžื”ืžืฉืชืชืคื™ื ื‘ืคื’ื™ืฉื” ืื‘ืœ ืœื ืืช ื›ื•ืœื
02:32
at the meeting, you could say:
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, ืืชื” ื™ื›ื•ืœ ืœื•ืžืจ:
02:35
I know most of you but I see a few unfamiliar faces.
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ืื ื™ ืžื›ื™ืจ ืืช ืจื•ื‘ื›ื ืื‘ืœ ืื ื™ ืจื•ืื” ื›ืžื” ืคืจืฆื•ืคื™ื ืœื ืžื•ื›ืจื™ื.
02:39
Let's do aย round of introductions.
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ื‘ื•ืื• ื ืขืฉื” ืกื‘ื‘ ืฉืœ ื”ื™ื›ืจื•ืช.
02:41
So that means
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ืื– ื–ื” ืื•ืžืจ
02:42
let's just go around in a circle so everyone can say theirย name.
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ื‘ื•ื ื ืกืชื•ื‘ื‘ ื‘ืžืขื’ืœ ื›ื“ื™ ืฉื›ื•ืœื ื™ื•ื›ืœื• ืœื”ื’ื™ื“ ืืช ื”ืฉื ืฉืœื•.
02:46
What about when it's an entirely new group of people?
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ืžื” ืœื’ื‘ื™ ื›ืืฉืจ ืžื“ื•ื‘ืจ ื‘ืงื‘ื•ืฆื” ื—ื“ืฉื” ืœื’ืžืจื™ ืฉืœ ืื ืฉื™ื?
02:50
You don't know anyone.
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ืืชื” ืœื ืžื›ื™ืจ ืืฃ ืื—ื“.
02:51
Before we getย started,
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ืœืคื ื™ ืฉื ืชื—ื™ืœ,
02:53
let's go around the table and introduce ourselves.
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ื‘ื•ืื• ื ืกื•ื‘ื‘ ืœืฉื•ืœื—ืŸ ื•ื ืฆื™ื’ ืืช ืขืฆืžื ื•.
02:55
If you're at work or
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ืื ืืชื” ื‘ืขื‘ื•ื“ื” ืื•
02:57
at a conference orย in some professional setting,
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ื‘ื›ื ืก ืื• ื‘ืกื‘ื™ื‘ื” ืžืงืฆื•ืขื™ืช ื›ืœืฉื”ื™,
03:00
you can ask everyone to say their name, their role
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ืืชื” ื™ื›ื•ืœ ืœื‘ืงืฉ ืžื›ื•ืœื ืœื•ืžืจ ืืช ืฉืžื•, ืืช ืชืคืงื™ื“ื•
03:05
and the company thatย they work for.
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ื•ืืช ื”ื—ื‘ืจื” ืฉื‘ื” ื”ื ืขื•ื‘ื“ื™ื.
03:07
Please just say your name, your role and the organisation
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ืื ื ืคืฉื•ื˜ ืืžื•ืจ ืืช ืฉืžืš, ืชืคืงื™ื“ืš ื•ื”ืืจื’ื•ืŸ
03:11
that you're from.
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ืžืžื ื• ืืชื” ื‘ื.
03:12
And ifย it's a more informal social setting like maybe
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ื•ืืย ื–ื• ืžืกื’ืจืช ื—ื‘ืจืชื™ืช ื™ื•ืชืจ ืœื ืจืฉืžื™ืช ื›ืžื• ืื•ืœื™
03:16
you're hosting an online book club meeting
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ืืชื” ืžืืจื— ืžืคื’ืฉ ืžื•ืขื“ื•ืŸ ืกืคืจื™ื ืžืงื•ื•ืŸ
03:19
or aย meeting with a group of neighbours for the first time
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ืื•ย ืคื’ื™ืฉื” ืขื ืงื‘ื•ืฆืช ืฉื›ื ื™ื ื‘ืคืขื ื”ืจืืฉื•ื ื”
03:23
then say:
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ืื– ืืžื•ืจ:
03:24
Share your name, where you're from
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ืฉืชืฃ ืืช ืฉืžืš, ืžืื™ืคื” ืืชื”
03:26
and perhaps an interesting fact about yourself.
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ื•ืื•ืœื™ ืขื•ื‘ื“ื” ืžืขื ื™ื™ื ืช ืขืœ ืขืฆืžืš .
03:30
Hi I'm Emma from Perth, Western Australia and
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ื”ื™ื™, ืื ื™ ืืžื” ืžืคืจืช', ืžืขืจื‘ ืื•ืกื˜ืจืœื™ื” ื•ืื ื™
03:36
I'veย lived in every Australian city.
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ื’ืจืชื™ ื‘ื›ืœ ืขื™ืจ ื‘ืื•ืกื˜ืจืœื™ื”.
03:39
This is especially useful if the meeting that you're hosting
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ื–ื” ืฉื™ืžื•ืฉื™ ื‘ืžื™ื•ื—ื“ ืื ื”ืคื’ื™ืฉื” ืฉืืชื” ืžืืจื—ืช
03:42
isย online and the people who are joining you are spread out
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ืžืงื•ื•ื ืช ื•ื”ืื ืฉื™ื ืฉืžืฆื˜ืจืคื™ื ืืœื™ืš ืคืจื•ืกื™ื
03:46
all over the world. It can be reallyย interesting to find out
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ื‘ื›ืœ ืจื—ื‘ื™ ื”ืขื•ืœื. ื–ื” ื™ื›ื•ืœ ืœื”ื™ื•ืช ืžืžืฉ ืžืขื ื™ื™ืŸ ืœื’ืœื•ืช
03:50
where everybody else actually is, it's a great way
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ื”ื™ื›ืŸ ื ืžืฆืื™ื ื›ื•ืœื, ื–ื• ื“ืจืš ืžืฆื•ื™ื ืช
03:53
to spark someย small talk before things get too serious.
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ืœืขื•ืจืจ ืงืฆืช ืฉื™ื—ืช ื—ื•ืœื™ืŸ ืœืคื ื™ ืฉื”ื“ื‘ืจื™ื ื™ื”ื™ื• ืจืฆื™ื ื™ื™ื ืžื“ื™.
04:00
So there are three essential steps to kick-start
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ืื– ื™ืฉ ืฉืœื•ืฉื” ืฉืœื‘ื™ื ื—ื™ื•ื ื™ื™ื ื›ื“ื™ ืœื”ืชื—ื™ืœ
04:04
a successful meeting.
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ืคื’ื™ืฉื” ืžื•ืฆืœื—ืช.
04:06
The first is to start by stating the goal or the purpose
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ื”ืจืืฉื•ืŸ ื”ื•ื ืœื”ืชื—ื™ืœ ื‘ื”ืฆื”ืจืช ื”ืžื˜ืจื” ืื• ืžื˜ืจืช
04:10
of the meeting.
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ื”ืคื’ื™ืฉื”.
04:11
Theย second is to make sure you outline the agenda
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ื”ืฉื ื™ ื”ื•ื ืœื•ื•ื“ื ืฉืืชื” ืžืชื•ื•ื” ืืช ืกื“ืจ ื”ื™ื•ื
04:14
or talk about the different things that everyoneย is
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ืื• ืœื“ื‘ืจ ืขืœ ื”ื“ื‘ืจื™ื ื”ืฉื•ื ื™ื ืฉื›ื•ืœื
04:17
here to discuss.
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ื›ืืŸ ื›ื“ื™ ืœื“ื•ืŸ.
04:18
And the third is to set any ground rules before the meeting
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ื•ื”ืฉืœื™ืฉื™ ื”ื•ื ืœื”ื’ื“ื™ืจ ื›ืœืœื™ื ื‘ืกื™ืกื™ื™ื ืœืคื ื™ ื”ืคื’ื™ืฉื”
04:23
to make sure itย runs smoothly, that there's no interruptions.
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ื›ื“ื™ ืœื•ื•ื“ื ืฉื”ื™ืย ืคื•ืขืœืช ื‘ืฆื•ืจื” ื—ืœืงื”, ืฉืื™ืŸ ื”ืคืจืขื•ืช.
04:27
So let's take a closer look at some useful phrasesย that can help
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ืื– ื‘ื•ืื• ื ืกืชื›ืœ ืžืงืจื•ื‘ ืขืœ ื›ืžื” ื‘ื™ื˜ื•ื™ื™ื ืฉื™ืžื•ืฉื™ื™ื ืฉื™ื›ื•ืœื™ื ืœืขื–ื•ืจ
04:31
you to move through these three important steps.
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ืœื›ื ืœืขื‘ื•ืจ ื‘ืฉืœื•ืฉืช ื”ืฉืœื‘ื™ื ื”ื—ืฉื•ื‘ื™ื ื”ืืœื”.
04:35
It's important for everyone at theย meeting to have
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ื—ืฉื•ื‘ ืฉืœื›ืœ ืื—ื“ ื‘ืคื’ื™ืฉื” ืชื”ื™ื”
04:37
an expectation of how the meeting is going to be run
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ืฆื™ืคื™ื™ื” ืœืื•ืคืŸ ื ื™ื”ื•ืœ ื”ืคื’ื™ืฉื”
04:41
and what they're going to getย out of it.
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ื•ืžื” ื”ื ื”ื•ืœื›ื™ื ืœื”ืคื™ืง ืžืžื ื”.
04:43
So start by stating the goal
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ืื– ื”ืชื—ืœ ื‘ืฆื™ื•ืŸ ื”ืžื˜ืจื”
04:45
or the purpose of the meeting.
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ืื• ืžื˜ืจืช ื”ืคื’ื™ืฉื”.
04:47
Our goal today
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ื”ืžื˜ืจื” ืฉืœื ื• ื”ื™ื•ื
04:48
is to planย the social media strategy for March and for April.
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ื”ื™ื ืœืชื›ื ืŸ ืืช ืืกื˜ืจื˜ื’ื™ื™ืช ื”ืžื“ื™ื” ื”ื—ื‘ืจืชื™ืช ืœืžืจืฅ ื•ืœืืคืจื™ืœ.
04:53
Or you can focus on the outcome that you'd likeย to achieve.
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ืื• ืฉืืชื” ื™ื›ื•ืœ ืœื”ืชืžืงื“ ื‘ืชื•ืฆืื” ืฉืืชื” ืจื•ืฆื” ืœื”ืฉื™ื’.
04:57
By the end of this session,
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ื‘ืกื™ื•ื ืžืคื’ืฉ ื–ื”,
04:58
everyone will know how to use the new accounting software.
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ื›ื•ืœื ื™ื“ืขื• ื›ื™ืฆื“ ืœื”ืฉืชืžืฉ ื‘ืชื•ื›ื ืช ื”ื ื”ืœืช ื”ื—ืฉื‘ื•ื ื•ืช ื”ื—ื“ืฉื”.
05:02
And if you want to sound a little more casual then you could say:
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ื•ืื ืืชื” ืจื•ืฆื” ืœื”ื™ืฉืžืข ืงืฆืช ื™ื•ืชืจ ืกืชืžื™ ืื– ืืชื” ื™ื›ื•ืœ ืœื”ื’ื™ื“:
05:06
We're here today toย talk about George Orwell's novel 1986.
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ืื ื—ื ื• ื›ืืŸ ื”ื™ื•ื ื›ื“ื™ ืœื“ื‘ืจ ืขืœ ื”ืจื•ืžืŸ ืฉืœ ื’'ื•ืจื’' ืื•ืจื•ื•ืœ ืžืฉื ืช 1986.
05:12
If you have an agenda for the meeting,
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ืื ื™ืฉ ืœืš ืื’'ื ื“ื” ืœืคื’ื™ืฉื”,
05:14
now's theย time to go over it.
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ื–ื” ื”ื–ืžืŸ ืœืขื‘ื•ืจ ืขืœื™ื”.
05:17
I'll just draw your attention to the agenda.
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ืื ื™ ืจืง ืืคื ื” ืืช ืชืฉื•ืžืช ืœื‘ืš ืœืกื“ืจ ื”ื™ื•ื.
05:19
We've got a few things to getย through today.
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ื™ืฉ ืœื ื• ื›ืžื” ื“ื‘ืจื™ื ืœืขื‘ื•ืจ ื”ื™ื•ื.
05:21
And then of course you would name all of the important things
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ื•ืื– ื›ืžื•ื‘ืŸ ืชืฆื™ื™ืŸ ืืช ื›ืœ ื”ื“ื‘ืจื™ื ื”ื—ืฉื•ื‘ื™ื
05:25
on the agenda.
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05:25
And ifย there's no agenda, it's a good chance to just
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ืฉืขืœ ืกื“ืจ ื”ื™ื•ื.
ื•ืืย ืื™ืŸ ืื’'ื ื“ื”, ื–ื• ื”ื–ื“ืžื ื•ืช ื˜ื•ื‘ื” ืคืฉื•ื˜
05:29
tell the participants how the meeting or this session
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ืœืกืคืจ ืœืžืฉืชืชืคื™ื ืื™ืš ื”ืคื’ื™ืฉื” ืื• ื”ืคื’ื™ืฉื” ื”ื–ื•
05:33
is going to be structured.
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ืขื•ืžื“ื™ื ืœื”ื™ื‘ื ื•ืช.
05:34
What are the different sections of the meeting?
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ืžื”ื ื”ื—ืœืงื™ื ื”ืฉื•ื ื™ื ื‘ืžืคื’ืฉ?
05:37
This way everyone is goingย to know what to expect
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ื›ืš ื›ื•ืœื ื™ื™ื“ืขื• ืœืžื” ืœืฆืคื•ืช
05:40
and it will be easier for you to transition between topics
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ื•ื™ื”ื™ื” ืœื›ื ืงืœ ื™ื•ืชืจ ืœืขื‘ื•ืจ ื‘ื™ืŸ ื ื•ืฉืื™ื
05:44
and get throughย everything that needs to be discussed.
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ื•ืœืขื‘ื•ืจ ืืช ื›ืœ ืžื” ืฉืฆืจื™ืš ืœื“ื•ืŸ ื‘ื•.
05:47
Discourse markers and signposting language really
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ืกืžื ื™ ืฉื™ื— ื•ืฉืคืช ืฉื™ืœื•ื˜ ื‘ืืžืช
05:50
comesย in handy here.
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ืžื•ืขื™ืœื™ื ื›ืืŸ.
05:52
Words like first,
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ืžื™ืœื™ื ื›ืžื• ืจืืฉื•ืŸ,
05:54
second, then,
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ืฉื ื™, ืื—ืจ ื›ืš,
05:56
after that, next and finally.
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ืื—ืจื™ ื–ื”, ื”ื‘ื ื•ืœื‘ืกื•ืฃ.
05:59
Something like this.
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ืžืฉื”ื• ื›ื–ื”.
06:00
Theย first item on the agenda is social media.
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ื”ืคืจื™ื˜ ื”ืจืืฉื•ืŸ ืขืœ ืกื“ืจ ื”ื™ื•ื ื”ื•ื ื”ืžื“ื™ื” ื”ื—ื‘ืจืชื™ืช.
06:04
And then we'll move on to item number two whichย is
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ื•ืื– ื ืขื‘ื•ืจ ืœืคืจื™ื˜ ืžืกืคืจ ืฉื ื™ ืฉื”ื•ื
06:08
customer satisfaction.
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ืฉื‘ื™ืขื•ืช ืจืฆื•ืŸ ื”ืœืงื•ื—ื•ืช.
06:10
And then we'll take a look at customer feedback.
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ื•ืื– ื ืกืชื›ืœ ืขืœ ืžืฉื•ื‘ ืœืงื•ื—ื•ืช.
06:15
And finally, we'llย discuss the new marketing strategy.
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ื•ืœื‘ืกื•ืฃ, ื ื“ื•ืŸ ื‘ืืกื˜ืจื˜ื’ื™ื™ืช ื”ืฉื™ื•ื•ืง ื”ื—ื“ืฉื”.
06:18
And of course, when you're hosting a meeting
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ื•ื›ืžื•ื‘ืŸ, ื›ืฉืืชื ืžืืจื—ื™ื ืคื’ื™ืฉื”,
06:21
it never hurts toย go over some of the ground rules.
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ืœืขื•ืœื ืœื ื™ื–ื™ืง ืœืขื‘ื•ืจ ืขืœ ื—ืœืง ืžื›ืœืœื™ ื”ื™ืกื•ื“.
06:24
Sometimes we refer to this part of the meeting as
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ืœืคืขืžื™ื ืื ื• ืžืชื™ื™ื—ืกื™ื ืœื—ืœืง ื–ื” ืฉืœ ื”ืคื’ื™ืฉื” ื›ืืœ
06:27
housekeeping.
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ืžืฉืง ื‘ื™ืช.
06:28
Housekeeping in this context doesn't mean
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ืžืฉืง ื‘ื™ืช ื‘ื”ืงืฉืจ ื–ื” ืื™ื ื• ืื•ืžืจ
06:31
cleaning or maintaining a house.
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ื ื™ืงื™ื•ืŸ ืื• ืื—ื–ืงืช ื‘ื™ืช.
06:34
In a meeting, we commonlyย use this phrase
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ื‘ืคื’ื™ืฉื”, ืื ื• ืžืฉืชืžืฉื™ื ื‘ื“ืจืš ื›ืœืœ ื‘ื‘ื™ื˜ื•ื™ ื”ื–ื”
06:38
to talk about the administrative
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ื›ื“ื™ ืœื“ื‘ืจ ืขืœ
06:40
parts of a meeting, the part of the meeting whereย you
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ื”ื—ืœืงื™ื ื”ืื“ืžื™ื ื™ืกื˜ืจื˜ื™ื‘ื™ื™ื ืฉืœ ื”ืคื’ื™ืฉื”, ื”ื—ืœืง ืฉืœ ื”ืคื’ื™ืฉื” ืฉื‘ื• ืืชื”
06:43
lay the rules out and you explain how things are going to run.
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ืงื•ื‘ืข ืืช ื”ื›ืœืœื™ื ื•ืžืกื‘ื™ืจ ื›ื™ืฆื“ ื”ื“ื‘ืจื™ื ื”ื•ืœื›ื™ื ืœื”ืชื ื”ืœ.
06:47
We just have to get through someย housekeeping first.
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ืื ื—ื ื• ืจืง ืฆืจื™ื›ื™ื ืœืขื‘ื•ืจ ืงืฆืช ืžืฉืง ื‘ื™ืช ืงื•ื“ื.
06:50
Now saying this is a great way to transition away from
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ืขื›ืฉื™ื• ื ืืžืจ ืฉื–ื• ื“ืจืš ืžืฆื•ื™ื ืช ืœื”ืชืจื—ืง ืžื”ื”ืงื“ืžื”
06:54
the introductions and theย agenda
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ื•ืžื”ืกื“ืจ ื”ื™ื•ื
06:56
and to talk about what you expect from everyone
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ื•ืœื“ื‘ืจ ืขืœ ืžื” ืฉืืชื” ืžืฆืคื” ืžื›ื•ืœื
06:59
for the duration of the meeting.
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ื‘ืžืฉืš ื”ืคื’ื™ืฉื”.
07:01
You mightย ask them to switch off their phones.
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ืืชื” ืขืฉื•ื™ ืœื‘ืงืฉ ืžื”ื ืœื›ื‘ื•ืช ืืช ื”ื˜ืœืคื•ื ื™ื ืฉืœื”ื.
07:03
If you have your phone with you,
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ืื ื”ื˜ืœืคื•ืŸ ืฉืœืš ืื™ืชืš,
07:05
please take a moment just toย turn it on silent or to switch it off,
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ืื ื ื”ืงื“ื™ืฉื• ืจื’ืข ืจืง ื›ื“ื™ย ืœื”ืคืขื™ืœ ืื•ืชื• ืฉืงื˜ ืื• ื›ื“ื™ ืœื›ื‘ื•ืช ืื•ืชื•,
07:09
just so we don't have any disruptions.
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ืจืง ื›ื“ื™ ืฉืœื ื™ื”ื™ื• ืœื ื• ืฉื™ื‘ื•ืฉื™ื.
07:11
Or you could let themย know what to do if they have a question.
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ืื• ืฉืชื•ื›ืœ ืœื™ื™ื“ืข ืื•ืชื ืžื” ืœืขืฉื•ืช ืื ื™ืฉ ืœื”ื ืฉืืœื”.
07:15
If you have any questions outside of the agenda
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ืื ื™ืฉ ืœืš ืฉืืœื•ืช ื›ืœืฉื”ืŸ ืžื—ื•ืฅ ืœืกื“ืจ ื”ื™ื•ื
07:18
justย save them for the end.
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ืคืฉื•ื˜ ืฉืžื•ืจ ืื•ืชืŸ ืœืกื•ืฃ.
07:20
If you're running an online meeting this is especially important
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ืื ืืชื” ืขื•ืจืš ืคื’ื™ืฉื” ืžืงื•ื•ื ืช, ื–ื” ื—ืฉื•ื‘ ื‘ืžื™ื•ื—ื“
07:24
just to makeย it easy and manageable for everyone.
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ืจืง ื›ื“ื™ ืœื”ืคื•ืš ืื•ืชื” ืœืงืœื” ื•ืœื ื™ื”ื•ืœ ืขื‘ื•ืจ ื›ื•ืœื.
07:28
If you have any questions during our discussion today
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ืื ื™ืฉ ืœืš ืฉืืœื•ืช ื›ืœืฉื”ืŸ ื‘ืžื”ืœืš ื”ื“ื™ื•ืŸ ืฉืœื ื• ื”ื™ื•ื,
07:31
pleaseย just use the raised hand reaction
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ืคืฉื•ื˜ ื”ืฉืชืžืฉ ื‘ืชื’ื•ื‘ืช ื”ื™ื“ ื”ืžื•ืจืžืช
07:34
or raise your hand so I can see it on screen.
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ืื• ื”ืจื ืืช ื”ื™ื“ ื›ื“ื™ ืฉืื•ื›ืœ ืœืจืื•ืช ืืช ื–ื” ืขืœ ื”ืžืกืš.
07:38
Feel free to shareย your comments and your questions in the chat
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ืืœ ืชื”ืกืก ืœืฉืชืฃ ืืช ื”ื”ืขืจื•ืช ืฉืœืš ื•ืืช ื”ืฉืืœื•ืช ืฉืœืš ื‘ืฆ'ืื˜
07:41
and please make sure you put your microphonesย on mute
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ื•ื‘ื‘ืงืฉื” ื”ืงืคื“ ืœืฉื™ื ืืช ื”ืžื™ืงืจื•ืคื•ื ื™ื ืฉืœืš ืขืœ ื”ืฉืชืง
07:45
to keep disruptions to a minimum.
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ื›ื“ื™ ืœืฆืžืฆื ืืช ื”ื”ืคืจืขื•ืช.
07:49
When you're running a meeting, part of your jobย is to manage
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ื›ืฉืืชื” ืžื ื”ืœ ืคื’ื™ืฉื”, ื—ืœืง ืžื”ืชืคืงื™ื“ ืฉืœืšย ื”ื•ื ืœื ื”ืœ
07:53
and control the discussion. You want it to be effective.
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ื•ืœืฉืœื•ื˜ ื‘ื“ื™ื•ืŸ. ืืชื” ืจื•ืฆื” ืฉื–ื” ื™ื”ื™ื” ื™ืขื™ืœ.
07:57
Sometimes you might need toย prompt people
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ืœืคืขืžื™ื ื™ื™ืชื›ืŸ ืฉืชืฆื˜ืจืš ืœื‘ืงืฉ ืžืื ืฉื™ื
07:59
to get the conversation started.
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ืœื”ืชื—ื™ืœ ืืช ื”ืฉื™ื—ื”.
08:01
To kick things off, why don't we brainstormย a few ideas together.
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ื›ื“ื™ ืœื”ืชื—ื™ืœ ืืช ื”ืขื ื™ื™ื ื™ื, ืœืžื” ืฉืœื ื ื—ืฉื•ื‘ ื™ื—ื“ ืขืœ ื›ืžื” ืจืขื™ื•ื ื•ืช.
08:05
I think it's best to ask some general questions that are
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ืื ื™ ื—ื•ืฉื‘ ืฉืขื“ื™ืฃ ืœืฉืื•ืœ ื›ืžื” ืฉืืœื•ืช ื›ืœืœื™ื•ืช ืฉืคืชื•ื—
08:08
open forย everyone to answer rather than
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ืœื›ื•ืœื ืœืขื ื•ืช ื‘ืžืงื•ื
08:11
singling people out initially.
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ืœืคืจื˜ ืื ืฉื™ื ื‘ื”ืชื—ืœื”.
08:14
You could try asking for theirย opinion with one of these phrases.
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ืืชื” ื™ื›ื•ืœ ืœื ืกื•ืช ืœืฉืื•ืœ ืืช ื“ืขืชื ืขื ืื—ื“ ืžื”ื‘ื™ื˜ื•ื™ื™ื ื”ืืœื”.
08:18
What does everyone else think?
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ืžื” ื›ืœ ื”ืฉืืจ ื—ื•ืฉื‘ื™ื?
08:20
What are your thoughts onย the survey results?
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ืžื” ื“ืขืชืš ืขืœย ืชื•ืฆืื•ืช ื”ืกืงืจ?
08:22
I'd like to get your input on the new design.
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ืื ื™ ืจื•ืฆื” ืœืงื‘ืœ ืืช ื“ืขืชืš ืขืœ ื”ืขื™ืฆื•ื‘ ื”ื—ื“ืฉ.
08:25
Sometimes you put a questionย like that out there
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ืœืคืขืžื™ื ืืชื” ืžืฆื™ื‘ ืฉืืœื” ื›ื–ื• ื‘ื—ื•ืฅ
08:27
and no one answers.
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ื•ืืฃ ืื—ื“ ืœื ืขื•ื ื”.
08:29
So then you might need to call out a specific name
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ืื– ืื•ืœื™ ืชืฆื˜ืจืš ืœืงืจื•ื ื‘ืฉื ืกืคืฆื™ืคื™
08:33
justย to encourage someone to share their point of view.
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ืจืง ื›ื“ื™ ืœืขื•ื“ื“ ืžื™ืฉื”ื• ืœื—ืœื•ืง ืืช ื ืงื•ื“ืช ื”ืžื‘ื˜ ืฉืœื•.
08:36
What do you think about that, Amy?
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ืžื” ืืช ื—ื•ืฉื‘ืช ืขืœ ื–ื”, ืื™ื™ืžื™?
08:37
Now whatย about when you need to ask for clarification?
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ืขื›ืฉื™ื• ืžื”ย ืื ืฆืจื™ืš ืœื‘ืงืฉ ื”ื‘ื”ืจื•ืช?
08:41
A really great way to do that is to ask forย a bit more detail.
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ื“ืจืš ืžืฆื•ื™ื ืช ืœืขืฉื•ืช ื–ืืช ื”ื™ื ืœื‘ืงืฉ ืงืฆืช ื™ื•ืชืจ ืคืจื˜ื™ื.
08:46
Can you explain that in a bit more detail?
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ืืชื” ื™ื›ื•ืœ ืœื”ืกื‘ื™ืจ ืืช ื–ื” ืงืฆืช ื™ื•ืชืจ ื‘ืคื™ืจื•ื˜?
08:50
Would you mind going overย that again, please?
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ืื›ืคืช ืœืš ืœืขื‘ื•ืจ ืขืœ ื–ื” ืฉื•ื‘, ื‘ื‘ืงืฉื”?
08:52
To go over means to explain something in a detailed
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ืœืขื‘ื•ืจ ืขืœ ืคื™ืจื•ืฉื• ืœื”ืกื‘ื™ืจ ืžืฉื”ื• ื‘ืฆื•ืจื” ืžืคื•ืจื˜ืช
08:56
or a more careful way
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ืื• ื–ื”ื™ืจื” ื™ื•ืชืจ
08:58
orย you can paraphrase what you think a person wants to say
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ืื• ืฉืืชื” ื™ื›ื•ืœ ืœืคืจืคืจืื–ื” ืขืœ ืžื” ืฉืืชื” ื—ื•ืฉื‘ ืฉืื“ื ืจื•ืฆื” ืœื•ืžืจ
09:03
or what you think you heard them say.
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ืื• ืžื” ืฉืืชื” ื—ื•ืฉื‘ ืฉืฉืžืขืช ืื•ืชื• ืื•ืžืจ.
09:05
Andย it's a really useful conversation skill generally
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ื•ย ื–ื• ืžื™ื•ืžื ื•ืช ืฉื™ื—ื” ืžืื•ื“ ืฉื™ืžื•ืฉื™ืช ื‘ื“ืจืš ื›ืœืœ,
09:09
but in a meeting, it's good to check
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ืื‘ืœ ื‘ืคื’ื™ืฉื”, ื–ื” ื˜ื•ื‘ ืœื‘ื“ื•ืง
09:12
that youย understood someone, that you heard them correctly
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ืฉื”ื‘ื ืช ืžื™ืฉื”ื•, ืฉืฉืžืขืช ืื•ืชื• ื ื›ื•ืŸ
09:16
without asking them to repeat it
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ืžื‘ืœื™ ืœื‘ืงืฉ ืžืžื ื• ืœื—ื–ื•ืจ ืขืœ ื–ื”,
09:18
so this isย a really great way to do that.
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ืื– ื–ื• ื“ืจืš ื ื”ื“ืจืช ืœืขืฉื•ืช ื–ืืช.
09:20
So what you're saying is you're not really concerned about
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ืื– ืžื” ืฉืืชื” ืื•ืžืจ ื–ื” ืฉืืชื” ืœื ื‘ืืžืช ืžื•ื“ืื’
09:24
theย deadline as long as the job's done well,
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ืžื”ื“ื“ืœื™ื™ืŸ ื›ืœ ืขื•ื“ ื”ืขื‘ื•ื“ื” ื‘ื•ืฆืขื” ื”ื™ื˜ื‘,
09:28
is that correct?
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ื”ืื ื–ื” ื ื›ื•ืŸ?
09:29
Another similar phrase is something like:
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ื‘ื™ื˜ื•ื™ ื“ื•ืžื” ื ื•ืกืฃ ื”ื•ื ืžืฉื”ื• ื›ืžื•:
09:32
If I understood correctly,
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ืื ื”ื‘ื ืชื™ ื ื›ื•ืŸ,
09:34
you're saying that all of these figures are incorrect.
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ืืชื” ืื•ืžืจ ืฉื›ืœ ื”ื ืชื•ื ื™ื ื”ืืœื” ืœื ื ื›ื•ื ื™ื.
09:38
Perhaps it might beย useful to rephrase what someone else said
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ืื•ืœื™ ื–ื” ืขืฉื•ื™ ืœื”ื™ื•ืช ืฉื™ืžื•ืฉื™ ืœื ืกื— ืžื—ื“ืฉ ืืช ืžื” ืฉืžื™ืฉื”ื• ืื—ืจ ืืžืจ
09:43
maybe in a way that's a little simpler for everyoneย to understand.
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ืื•ืœื™ ื‘ืฆื•ืจื” ืฉืงืฆืช ื™ื•ืชืจ ืงืœื” ืœื›ื•ืœื ืœื”ื‘ื™ืŸ.
09:47
So in other words, the report won't be finished on time.
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ืื– ื‘ืžื™ืœื™ื ืื—ืจื•ืช, ื”ื“ื•ื— ืœื ื™ืกืชื™ื™ื ื‘ื–ืžืŸ.
09:52
When you're leadingย a meeting it is super important
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ื›ืฉืืชื” ืžื•ื‘ื™ืœ ืคื’ื™ืฉื”, ื—ืฉื•ื‘ ืžืื•ื“
09:56
that you keep the meeting on track
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ืฉืชืฉืžื•ืจ ืขืœ ืžืกืœื•ืœ ื”ืคื’ื™ืฉื”
10:00
by keeping track of time.
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ืขืœ ื™ื“ื™ ืžืขืงื‘ ืื—ืจ ื”ื–ืžืŸ.
10:02
Nobody likes meetings that drag on or they run over time.
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ืืฃ ืื—ื“ ืœื ืื•ื”ื‘ ืคื’ื™ืฉื•ืช ืฉื ืžืฉื›ื•ืช ืื• ืฉื”ืŸ ื ืžืฉื›ื•ืช ืœืื•ืจืš ื–ืžืŸ.
10:07
If you're running the meeting it's yourย job to practise
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ืื ืืชื ืžื ื”ืœื™ื ืืช ื”ืคื’ื™ืฉื”, ื”ืชืคืงื™ื“ ืฉืœื›ื ืœืชืจื’ืœ
10:10
effective time management.
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ื ื™ื”ื•ืœ ื–ืžืŸ ื™ืขื™ืœ.
10:12
Now you could always ask anyone else
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ืขื›ืฉื™ื• ืืชื” ืชืžื™ื“ ื™ื›ื•ืœ ืœื‘ืงืฉ ืžืžื™ืฉื”ื• ืื—ืจ
10:14
to keep an eye onย the time
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ืœืคืงื•ื— ืขื™ืŸ ืขืœ ื”ืฉืขื”,
10:16
but you may not always have that help.
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ืื‘ืœ ืื•ืœื™ ืœื ืชืžื™ื“ ืชื”ื™ื” ืœืš ืขื–ืจื”.
10:19
So in those situations, you can say:
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ืื– ื‘ืžืฆื‘ื™ื ื”ืืœื”, ืืชื” ื™ื›ื•ืœ ืœื•ืžืจ:
10:22
If nobody hasย anything else to add, let's move on.
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ืื ืœืืฃ ืื—ื“ ืื™ืŸ ืžืฉื”ื• ื ื•ืกืฃ ืœื”ื•ืกื™ืฃ, ื‘ื•ืื• ื ืžืฉื™ืš ื”ืœืื”.
10:26
I'm conscious of time.
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ืื ื™ ืžื•ื“ืข ืœื–ืžืŸ.
10:27
Sometimes you might even have to cut theย discussion short
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ืœืคืขืžื™ื ืื•ืœื™ ืืคื™ืœื• ืชืฆื˜ืจืš ืœืงืฆืจ ืืช ื”ื“ื™ื•ืŸ
10:31
in order to make time for other things that you've got to talk
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ื›ื“ื™ ืœืคื ื•ืช ื–ืžืŸ ืœื“ื‘ืจื™ื ืื—ืจื™ื ืฉืืชื” ืฆืจื™ืš ืœื“ื‘ืจ
10:35
about on the agenda.
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ืขืœื™ื”ื ืขืœ ืกื“ืจ ื”ื™ื•ื.
10:36
I'm sorry, but I have to stop you there.
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ืื ื™ ืžืฆื˜ืขืจ, ืื‘ืœ ืื ื™ ื—ื™ื™ื‘ ืœืขืฆื•ืจ ืื•ืชืš ืฉื.
10:39
And you could follow that with:
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ื•ืืชื” ื™ื›ื•ืœ ืœืขืงื•ื‘ ืื—ืจื™ ื–ื” ืขื:
10:40
We're running out of time so we have to move on.
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ืื•ื–ืœ ืœื ื• ื”ื–ืžืŸ ืื– ืื ื—ื ื• ืฆืจื™ื›ื™ื ืœื”ืžืฉื™ืš ื”ืœืื”.
10:43
Sometimes when the conversation is flowing really well,
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ืœืคืขืžื™ื ื›ืฉื”ืฉื™ื—ื” ื–ื•ืจืžืช ืžืžืฉ ื˜ื•ื‘,
10:46
it's easy to get sidetrackedย or to go off-topic
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ืงืœ ืœื”ืฉืชื—ืจืจย ืื• ืœืฆืืช ืžื”ื ื•ืฉื
10:50
or to go off track.
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ืื• ืœืฆืืช ืžื”ืžืกืœื•ืœ.
10:52
A good way to keep the conversation moving
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ื“ืจืš ื˜ื•ื‘ื” ืœื”ืžืฉื™ืš ืืช ื”ืฉื™ื—ื”
10:54
in the rightย direction is to say:
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ื‘ื›ื™ื•ื•ืŸ ื”ื ื›ื•ืŸ ื”ื™ื ืœื•ืžืจ:
10:57
I'm afraid we don't have time to talk about that in today's
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ืื ื™ ื—ื•ืฉืฉ ืฉืื™ืŸ ืœื ื• ื–ืžืŸ ืœื“ื‘ืจ ืขืœ ื–ื” ื‘ืคื’ื™ืฉื” ืฉืœ ื”ื™ื•ื
11:00
meeting. We'll add that on to the agenda for next week.
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. ื ื•ืกื™ืฃ ืืช ื–ื” ืœืกื“ืจ ื”ื™ื•ื ืœืฉื‘ื•ืข ื”ื‘ื.
11:05
You might like to summarise the key pointsย of the meeting
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ืื•ืœื™ ืชืจืฆื” ืœืกื›ื ืืช ื ืงื•ื“ื•ืช ื”ืžืคืชื— ืฉืœ ื”ืคื’ื™ืฉื”
11:08
so that everyone else walks away
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ื›ืš ืฉื›ืœ ื”ืฉืืจ ื™ืกืชืœืงื•
11:10
with a clear idea of what happened.
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ืขื ืžื•ืฉื’ ื‘ืจื•ืจ ืžื” ืงืจื”.
11:12
Let meย briefly summarise what we discussed today.
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ื”ืจืฉื• ืœื™ ืœืกื›ื ื‘ืงืฆืจื” ืืช ืžื” ืฉื“ื™ื‘ืจื ื• ื”ื™ื•ื.
11:15
And at this point, you can also mention any specific
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ื•ื‘ืฉืœื‘ ื–ื”, ืืชื” ื™ื›ื•ืœ ื’ื ืœืฆื™ื™ืŸ ื›ืœ
11:19
tasks that people at the meeting agreed to do.
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ืžืฉื™ืžื•ืช ืกืคืฆื™ืคื™ื•ืช ืฉืื ืฉื™ื ื‘ืคื’ื™ืฉื” ื”ืกื›ื™ืžื• ืœืขืฉื•ืช.
11:23
We've all agreed that Aman will write theย report.
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ื›ื•ืœื ื• ื”ืกื›ืžื ื• ืฉืืžืŸ ื™ื›ืชื•ื‘ ืืช ื”ื“ื•ื—.
11:25
After you've summarised the main points you'd thank everyone
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ืื—ืจื™ ืฉืชืกื›ื ืืช ื”ื ืงื•ื“ื•ืช ื”ืขื™ืงืจื™ื•ืช, ืชื•ื“ื” ืœื›ื•ืœื
11:29
for coming, for their time,ย for their participation at your meeting.
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ืฉื”ื’ื™ืขื•, ืขืœ ื–ืžื ื, ืขืœ ื”ืฉืชืชืคื•ืชื ื‘ืคื’ื™ืฉื” ืฉืœื›ื.
11:33
Thank you so much for your time and your participationย today.
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ืชื•ื“ื” ืจื‘ื” ืขืœ ื”ื–ืžืŸ ื•ื”ื”ืฉืชืชืคื•ืช ืฉืœืš ื”ื™ื•ื.
11:36
The thank you at the end of a meeting is usually the sign that
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ื”ืชื•ื“ื” ื‘ืกื•ืฃ ืคื’ื™ืฉื” ื”ื™ื ื‘ื“ืจืš ื›ืœืœ ื”ืกื™ืžืŸ ืฉื”ืคื’ื™ืฉื”
11:40
the meeting is over, thatย you're starting to wrap up.
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ื”ืกืชื™ื™ืžื”, ืฉืžืชื—ื™ืœื™ื ืœืกื™ื™ื.
11:43
And if you have a future meeting planned
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ื•ืื ื™ืฉ ืœืš ืคื’ื™ืฉื” ืขืชื™ื“ื™ืช ืžืชื•ื›ื ื ืช
11:45
now is a good time toย mention it.
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ืขื›ืฉื™ื• ื–ื” ื–ืžืŸ ื˜ื•ื‘ ืœื”ื–ื›ื™ืจ ื–ืืช.
11:48
The next meeting is on Tuesday so I'll see you all then.
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ื”ืคื’ื™ืฉื” ื”ื‘ืื” ื”ื™ื ื‘ื™ื•ื ืฉืœื™ืฉื™ ืื– ืื ื™ ืืจืื” ืืช ื›ื•ืœื›ื.
11:51
And you might sign offย with something friendly,
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ื•ื™ื™ืชื›ืŸ ืฉืชืชื ืชืง ืขื ืžืฉื”ื• ื™ื“ื™ื“ื•ืชื™,
11:53
either in an online meeting or in person you could say:
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ืื• ื‘ืคื’ื™ืฉื” ืžืงื•ื•ื ืช ืื• ื‘ืื•ืคืŸ ืื™ืฉื™, ืชื•ื›ืœ ืœื•ืžืจ:
11:58
Have a greatย day everyone.
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ืฉื™ื”ื™ื” ืœืš ื™ื•ื ื ื”ื“ืจ ืœื›ื•ืœื.
11:59
Or have a great week.
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ืื• ืฉื™ื”ื™ื” ืœืš ืฉื‘ื•ืข ื˜ื•ื‘.
12:01
So that's it! I hope you enjoyed this lesson and that you feel
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ืื– ื–ื”ื• ื–ื”! ืื ื™ ืžืงื•ื•ื” ืฉื ื”ื ื™ืชื ืžื”ืฉื™ืขื•ืจ ื”ื–ื” ื•ืฉืชืจื’ื™ืฉื•
12:05
more confident about hosting your next meeting in English.
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ื‘ื˜ื•ื—ื™ื ื™ื•ืชืจ ืœื’ื‘ื™ ืื™ืจื•ื— ื”ืคื’ื™ืฉื” ื”ื‘ืื” ืฉืœื›ื ื‘ืื ื’ืœื™ืช.
12:08
Make sure you save or you print the PDFย that I created for you
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ื”ืงืคื“ ืœืฉืžื•ืจ ืื• ืœื”ื“ืคื™ืก ืืช ื”-PDF ืฉื™ืฆืจืชื™ ืขื‘ื•ืจืš
12:13
so that you can keep it with you during your meetings,
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ื›ื“ื™ ืฉืชื•ื›ืœ ืœืฉืžื•ืจ ืื•ืชื• ืื™ืชืš ื‘ืžื”ืœืš ื”ืคื’ื™ืฉื•ืช ืฉืœืš,
12:16
during your onlineย conversation so that you can start
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ื‘ืžื”ืœืš ื”ืฉื™ื—ื” ื”ืžืงื•ื•ื ืช ืฉืœืš ื›ื“ื™ ืฉืชื•ื›ืœ ืœื”ืชื—ื™ืœ
12:19
using these expressions fluently.
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ืœื”ืฉืชืžืฉ ื‘ื‘ื™ื˜ื•ื™ื™ื ืืœื” ื‘ืฆื•ืจื” ืฉื•ื˜ืคืช.
12:21
And ladies don't forget, if you want to practise hosting meetings
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ื•ืœื‘ื ื•ืช ืืœ ืชืฉื›ื—ื•, ืื ืืชื ืจื•ืฆื™ื ืœื”ืชืืžืŸ ืขืœ ืื™ืจื•ื— ืคื’ื™ืฉื•ืช
12:26
in a supportive space with friends
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ื‘ืžืจื—ื‘ ืชื•ืžืš ืขื ื—ื‘ืจื™ื,
12:28
come and put yourย skills into practice inside Hey Lady!
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ื‘ื•ืื• ืœื™ื™ืฉื ืืช ื”ื›ื™ืฉื•ืจื™ื ืฉืœื›ื ื‘ืชื•ืš ื”ื™ื™ ืœื™ื™ื“ื™!
12:32
Thank you so much for joining me today.
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ืชื•ื“ื” ืจื‘ื” ืฉื”ืฆื˜ืจืคืช ืืœื™ื™ ื”ื™ื•ื.
12:35
Have a great weekย my lovely students.
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ืฉื‘ื•ืข ื˜ื•ื‘ย ืชืœืžื™ื“ื™ื ืžืงืกื™ืžื™ื ืฉืœื™.
12:37
See you in the next lesson!
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ื ืชืจืื” ื‘ืฉื™ืขื•ืจ ื”ื‘ื!
ืขืœ ืืชืจ ื–ื”

ืืชืจ ื–ื” ื™ืฆื™ื’ ื‘ืคื ื™ื›ื ืกืจื˜ื•ื ื™ YouTube ื”ืžื•ืขื™ืœื™ื ืœืœื™ืžื•ื“ ืื ื’ืœื™ืช. ืชื•ื›ืœื• ืœืจืื•ืช ืฉื™ืขื•ืจื™ ืื ื’ืœื™ืช ื”ืžื•ืขื‘ืจื™ื ืขืœ ื™ื“ื™ ืžื•ืจื™ื ืžื”ืฉื•ืจื” ื”ืจืืฉื•ื ื” ืžืจื—ื‘ื™ ื”ืขื•ืœื. ืœื—ืฅ ืคืขืžื™ื™ื ืขืœ ื”ื›ืชื•ื‘ื™ื•ืช ื‘ืื ื’ืœื™ืช ื”ืžื•ืฆื’ื•ืช ื‘ื›ืœ ื“ืฃ ื•ื™ื“ืื• ื›ื“ื™ ืœื”ืคืขื™ืœ ืืช ื”ืกืจื˜ื•ืŸ ืžืฉื. ื”ื›ืชื•ื‘ื™ื•ืช ื’ื•ืœืœื•ืช ื‘ืกื ื›ืจื•ืŸ ืขื ื”ืคืขืœืช ื”ื•ื•ื™ื“ืื•. ืื ื™ืฉ ืœืš ื”ืขืจื•ืช ืื• ื‘ืงืฉื•ืช, ืื ื ืฆื•ืจ ืื™ืชื ื• ืงืฉืจ ื‘ืืžืฆืขื•ืช ื˜ื•ืคืก ื™ืฆื™ืจืช ืงืฉืจ ื–ื”.

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