The Real Reason You Feel So Busy (and What To Do About It) | Dorie Clark | TED

168,891 views ・ 2022-06-08

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00:00
Transcriber: Leslie Gauthier
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譯者: Lilian Chiu 審譯者: Helen Chang
00:04
We live in a time-pressed culture.
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我們生活在時間緊迫的文化中。
00:08
There is never enough time.
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時間永遠不夠。
00:11
And we see it,
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每天,我們在周遭 都可以看到、感覺到。
00:12
we feel it around us every day.
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00:15
We live in a world that valorizes work,
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我們所處的世界重視
工作、成就、
00:19
accomplishment,
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00:20
busyness.
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忙碌。
00:22
And there’s real upside to that;
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這個現象有好的一面, 是真的有價值的。
00:23
there’s real value.
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00:25
We’re pushed,
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我們被逼迫、被驅使
00:26
we’re driven toward achievement and action and creation.
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朝向成就、行動,和創造邁進。
00:31
And that’s great,
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那很棒,
00:32
but there’s also a downside.
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但也有不好的一面。
00:35
And that's something that I think is worth talking about.
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我認為那是值得談談的題材。
「管理研究團體」 不久前做了一項研究,
00:39
There was a study done a while back,
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00:40
by the Management Research Group,
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00:42
of 10,000 senior leaders.
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對象是一萬名資深領導者。
00:45
And they asked them,
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他們被問到:
00:46
“What is key to your organization’s success?”
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「你的組織會成功,關鍵是什麼?」
00:50
And 97 percent said long-term strategic thinking.
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97% 的受訪者
都說是長期策略思考。
00:56
I mean, when was the last time that 97 percent of people agreed on anything?
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97% 的人都認同 一件事,是多麼難得啊?
01:00
There is near unanimity that being a long-term thinker --
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幾乎全體一致認同,
做一個「長思」的人—— 有遠景,有能力
01:05
having perspective,
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01:06
having the ability to think and ask big questions --
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去思考並問重要的問題——
01:09
is essential to our success.
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是成功不可或缺的條件。
01:12
And yet in a separate study,
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但,在另一項研究中,
01:14
96 percent of leaders were surveyed,
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被調查的領導者中有 96%
01:17
and they said they don’t have time for strategic thinking.
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都說他們沒有時間做策略性思考。
01:21
(Laughter)
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(笑聲)
01:22
What is going on?
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這是怎麼回事?
01:24
Why is it --
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為什麼——怎麼可能
01:25
how can it be
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01:27
that 96 percent of people are not doing the one thing
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96% 的人沒做他們認為
01:32
that they say is most critical to their success?
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對他們的成功最關鍵的那件事呢?
01:37
Well, I think we know the answer ...
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我想,我們知道答案……
01:39
or at least we think we do.
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或者,至少,我們認為我們知道。
01:41
The average professional attends 62 meetings per month.
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一般的專業人士每個月 要參與六十二場會議。
01:46
That sounds pretty outrageous.
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聽起來好誇張,怎麼有可能?
01:48
How could that be?
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01:49
But if you actually break it down,
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但如果你真的拆開來看,
01:51
it’s not that many.
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並沒有那麼多, 一天只有兩、三場會議,
01:52
It’s two to three meetings per day,
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01:54
which is probably average for many of you.
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對在座很多人來說可能是常態。
01:57
So 62 meetings a month.
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所以,一個月六十二場會議。
01:59
That does not help,
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那沒有幫助,那沒有錯。
02:00
and that is not wrong.
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02:02
It is a contributor.
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它是一個促成因子。
02:04
Also, we know --
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此外,我們知道—— 我們知道還有什麼……
02:05
we know what else ...
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02:07
email.
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電子郵件。
02:08
A study a while back by McKinsey
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麥肯錫不久前做的研究 顯示,一般專業人士
02:10
showed that the average professional spends 28 percent of their time
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會把他們 28% 的時間
02:15
just responding to email.
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花在回覆電子郵件上。
02:17
Of course that drains us,
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那當然會榨乾我們, 當然會讓我們忙碌。
02:19
of course that makes us busy.
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02:22
But the truth is, it’s also, I believe, not the full picture.
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但,事實是,我相信, 這也還不是全貌。
02:26
Those are manifestations.
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那些只是表現出來的狀況。
02:28
Those are problems, legitimately.
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那些是問題,名正言順。
02:31
But there are also some other things going on underneath the surface,
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但在表面之下還有 其他的因素在運作,
02:35
reasons that perhaps we are,
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理由可能是,也許我們在某種層面上
02:38
in some ways,
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02:39
working at cross-purposes.
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為了相反的目的在做事。
02:42
Because for so long
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因為,長久以來,幾乎所有人都會說
02:43
almost all of us have said we want desperately to be less busy,
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我們非常希望能不要這麼忙碌,
02:49
and yet we keep making choices that put ourselves in the position
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但,我們卻不斷做出選擇,
讓我們的處境
02:54
where we’re just as busy as we’ve always been.
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維持和原本一樣忙碌。
02:57
What is going on?
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這是怎麼回事?
03:00
Well, some research out of Columbia University
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哥倫比亞大學有項研究
03:03
sheds a little bit of light on this.
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多少可以解釋一點這個現象。
03:05
Silvia Bellezza and her colleagues have done interesting research
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希爾薇雅‧貝萊札和她的同事
做了有趣的研究,探討的是,
03:08
into the fact that in some cultures --
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在某些文化中—— 特別是美國文化——
03:10
American culture chief among them --
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03:12
busyness is actually a form of status.
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忙碌其實是地位的一種形式。
03:16
When we say, “Oh, I am so crazy busy,”
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當我們說:
「喔,我忙到翻了。」
03:21
what we’re really saying
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我們在做的其實
03:22
is a societally-accepted version of “I am so important --
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是用社會能接受的版本來說
「我超重要的——」(笑聲)
03:28
(Laughter)
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03:29
“I am so popular!
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「我好搶手!好多人需要我!」
03:30
I am so in demand!”
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03:32
And the truth is that feeling can be hard to give up ...
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而事實是,
那種感覺是很難放棄掉的……
03:39
even if we say that we want to.
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即使我們嘴上說想擺脫它。
03:41
That’s not the only reason, of course.
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當然,那不是唯一的理由。
03:43
It turns out it is very hard
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結果發現,
人類的大腦很難
03:46
for the human mind to deal with conditions of uncertainty.
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去處理充滿不確定性的狀況。
03:50
And in modern life, there’s a lot of it.
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在現代生活中,這種狀況很多。
03:53
Sometimes we are given tasks or challenges,
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有時,我們會被賦予任務或難題,
03:57
and the truth is, tactically, we just don’t know how to do it.
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事實是,戰略上來說,
我們就是不知道該怎麼做。
04:01
“Increase sales by 30 percent.”
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「業績要增加三成。」
04:03
Well, how?
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嗯,怎麼做?
04:05
There’s a lot of ways you could do it.
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有很多方式可以用, 你不確定要怎麼做。
04:07
You’re not sure how.
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04:08
Sometimes it’s easier, frankly, to just double down
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有時,坦白說,比較容易的是
更努力持續去做更多 你已經在做的事。
04:12
and keep doing more of what you’re already doing.
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04:16
That might not be the best answer,
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那可能不是最好的答案,
04:18
but it’s an answer,
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但那是個答案,
04:20
and it removes uncertainty.
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且能去除不確定性。
04:22
The picture gets even worse
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更糟糕的是
04:25
when we’re talking about existential questions;
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如果我們談的是存在主義的問題;
04:29
when we’re talking about uncomfortable matters
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如果我們談的是讓人不舒服的事,
可能是我們並不想真正去處理的事。
04:33
that we might not actually really want to deal with.
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04:37
That might be, “Am I in the right job?”
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可能是:「這是適合我的工作嗎?」
04:40
It might be, “Am I in the right career?”
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可能是:
「我選對職業了嗎?」
04:44
Those are often questions,
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通常,對於這些問題,
04:46
truth be told,
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說實話,
我們可能不想知道答案。
04:48
we might not want the answer to.
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04:50
And so we become busy
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所以我們就變忙碌,
04:52
as a way so that we don’t even have to ask the question.
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這麼一來,我們就 不需要問這類問題了。
04:56
Now, there's a third reason,
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還有第三個理由,
04:58
and I’ll admit it’s one that I know well, personally,
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且,我承認,
我個人和這個理由很熟,
05:02
and that is that sometimes we use busyness as a way to numb ourselves out.
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那就是,有時,我們把忙碌當作是
讓我們自己麻木的方式。
05:09
I’ve experienced that.
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我就曾經經歷過。
05:10
This is my boy Gideon,
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這是我的毛孩子吉迪安,
05:13
and he died in 2013.
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牠在 2013 年過世。
05:16
I’d had him for 17 years,
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牠跟我在一起十七年, 牠是我最好的朋友。
05:19
and he was my best friend.
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05:21
And after he died,
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牠過世之後,
05:23
I’ll be honest,
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老實說,我不想待在家裡,
05:24
I didn’t want to be home
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05:26
because I knew that he wouldn’t be there.
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因為我知道牠不會在那裡。
05:30
And so for two years,
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所以,有兩年的時間,
05:33
my life basically was an Uber to an airport,
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我的人生基本上就是:
搭優步去機場,
05:38
to a hotel
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再到飯店,
05:39
and back again,
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再回來,
05:41
because I just really didn’t want to face that.
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因為我就是不想面對它。
05:44
For a lot of us, there are things we sometimes don’t want to face.
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很多人有時都會有不想面對的事。
05:48
What we’re really looking for with work is an anesthetic.
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我們工作所尋求的其實是麻醉效果。
05:53
And as I like to say,
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我常說工作總比古柯鹼好。
05:54
work is better than crack --
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(笑聲)
05:57
(Laughter)
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所以,如果你要選的話……
05:58
so if you’re choosing ...
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05:59
(Laughter)
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(笑聲)
06:01
it’s not the worst.
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它不是最糟的。
06:02
(Laughter)
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(笑聲)
06:04
But the truth is, it's also not a sustainable solution.
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但,事實是,
這也不是永續的解決方案。
06:09
For many of us, we get trapped in the pattern of busyness,
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我們許多人都被困住了,
困在忙碌的模式中,
06:14
of overwork.
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工作過度的模式中。
06:16
It's hard sometimes even to remember what it was like before.
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有時,甚至很難記得
以前是什麼樣子的。
06:21
Oftentimes in our mind’s eye,
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通常,在我們的想像中,
06:23
when we think of busyness,
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談到忙碌時,
06:25
what we think of is this.
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這是我們會聯想到的。
06:27
What we think of is triumphant success
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我們會聯想到勝利成功,
世界垂手可得。
06:30
and the world at your fingertips.
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06:33
The truth is, more often, busyness looks like this.
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事實上,忙碌更常 看起來像是這個樣子。
06:37
It looks like loneliness.
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它看起來像是寂寞。
它看起來像是挫折。
06:40
It looks like frustration.
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06:42
It looks like having a life
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它看起來像是你的人生
06:45
that’s not really in your full control.
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並非你能全權掌控。
06:49
So I would like to propose that we make a change.
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所以我想要提議
我們做個改變。
06:53
Because if we are ever going to succeed
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如果我們真的想要成功
06:57
in beating back busyness once and for all,
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一勞永逸擊退忙碌,
07:02
first of all, we have to get real
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首先,我們得要回到現實,
07:05
and acknowledge what is actually behind some of the busyness
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並承認
背後有什麼原因造成用忙碌
07:10
that is filling our days.
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塞滿我們的一整天。
07:14
We have to really get honest about what it is that’s motivating us
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我們必須要真正坦誠面對
驅使我們的原因,這樣 我們才能做不同的選擇。
07:19
so that we can make a different choice.
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07:21
Because it is about our choice.
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因為重點就是我們的選擇。
07:25
We need to recognize that real freedom is about creating the space
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我們得要了解, 真正的自由,重點在於
創造出讓我們能呼吸的空間,
07:30
so that we can breathe,
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07:32
the space so that we can think.
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讓我們能思考的空間。
07:35
Ultimately, real freedom is about choosing how
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最終,真正的自由,重點是在於選擇
我們要把時間花在誰身上、怎麼花。
07:39
and with whom we want to be spending our time.
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07:43
Thank you.
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謝謝。
07:44
(Cheers)
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(歡呼聲)
07:45
(Applause)
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(掌聲)
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