Adam Grant: What frogs in hot water can teach us about thinking again | TED

259,484 views ・ 2021-05-11

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Transcriber:
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譯者: 【1002熊詩芸】 Jenny 審譯者: Yi-Ping Cho (Marssi)
你或許聽過,當你將一隻青蛙 丟入一鍋沸水中
00:13
You might have heard that if you drop a frog in a pot of boiling water,
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00:16
it will jump out right away,
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牠會立刻跳走
00:18
but if you put it in lukewarm water, and then slowly heat it up,
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但若你將牠放入一鍋溫水中 然後慢慢地加熱
00:22
the frog won't survive.
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最後青蛙就逃不走了
00:24
The frog's big problem is that it lacks the ability to rethink the situation.
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這隻青蛙最大的問題是 牠沒有重新思考現狀的能力
00:28
It doesn’t realize that the warm bath is becoming a death trap --
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牠沒有意識到這鍋溫水 正逐漸變成一個死亡陷阱
00:31
until it’s too late.
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直到為時已晚
00:33
Humans might be smarter than frogs,
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人類或許比青蛙聰明
00:35
but our world is full of slow-boiling pots.
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但我們的世界充滿了慢沸的鍋
00:38
Think about how slow people were to react to warnings about a pandemic,
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想想看,大家對於和流行病
00:42
climate change or a democracy in peril.
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氣候變遷或岌岌可危的民主政體 相關的警告,反應有多慢
00:45
We fail to recognize the danger
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我們沒有意識到危險
00:47
because we're reluctant to rethink the situation.
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因為我們不願意重新思考現狀
00:50
We struggle with rethinking in all kinds of situations.
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我們在各種情況下都很難重新思考現狀
00:54
We expect our squeaky brakes to keep working,
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我們期望已吱吱作響的刹車能夠撐住
00:56
until they finally fail on the freeway.
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結果還是在高速公路上陣亡了
00:58
We believe the stock market will keep going up,
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我們情願相信股市會繼續上漲
01:01
even after we hear about a real-estate bubble.
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聽說了房地產會泡沫化的消息
01:03
And we keep watching "Game of Thrones" even after the show jumps the shark.
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即使《權力遊戲》後來狂灑狗血 我們還是繼續看下去
01:08
Rethinking isn't a hurdle in every part of our lives.
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我們並非無法在生活中 各個面向上重新思考
01:11
We're happy to refresh our wardrobes and renovate our kitchens.
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我們很樂意添購新衣或翻新廚房
01:15
But when it comes to our goals, identities and habits,
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但當涉及到我們的目標 自我認同和習慣時
01:18
we tend to stick to our guns.
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我們往往會固執己見
01:20
And in a rapidly changing world, that's a huge problem.
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在瞬息萬變的世界裡,這是個大問題
01:23
I'm an organizational psychologist.
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我是組織心理學家
01:25
It's my job to rethink how we work, lead and live.
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我的職業就是重新思考 我們如何工作和生活
01:29
But that hasn't stopped me from getting stuck in slow-boiling pots,
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但這並不保證我就不會陷在慢沸的鍋裡
01:33
so I started studying why.
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所以我開始研究原因
01:35
I learned that intelligence doesn't help us escape;
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我體會到,聰明無法幫助我們 從慢沸的鍋中逃離
01:37
sometimes, it traps us longer.
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甚至有時,聰明反而使我們越陷越深
01:40
Being good at thinking can make you worse at rethinking.
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善於思考反而使你更不善於重新思考
01:43
There's evidence that the smarter you are,
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有證據顯示,你越聰明
01:45
the more likely you are to fall victim to the "I'm not biased" bias.
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你就越有可能深陷 「我沒有偏見」的偏見所害
01:50
You can always find reasons
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你總能找到理由說服自己
01:51
to convince yourself you're on the right path,
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你走在正確的那條路上
01:53
which is exactly what my friends and I did on a trip to Panama.
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這正是我和我的朋友 在巴拿馬旅行中發生的事
01:57
I worked my way through college,
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我靠自己的努力上了大學
01:59
and by my junior year, I'd finally saved enough money to travel.
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在大三那年,我終於存夠了去旅行的錢
02:03
It was my first time leaving North America.
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那是我生平第一次離開北美
02:05
I was excited for my first time climbing a mountain,
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我超興奮的,那是我第一次去爬山
02:08
actually an active volcano, literally a slow-boiling pot.
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而且一座活火山 所以實際上就是一鍋慢沸的水
02:12
I set a goal to reach the summit and look into the crater.
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我設定了一個目標 要爬到山頂,還要看看火山口
02:16
So, we're in Panama,
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我們在巴拿馬
02:18
we get off to a late start,
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出發時有點晚了
02:19
but it's only supposed to take about two hours to get to the top.
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但理論上只需要花兩小時就能攻頂
02:23
After four hours, we still haven't reached the top.
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但過了四小時,我們仍沒有到達山頂
02:26
It's a little strange that it's taking so long,
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爬了這麼久,實在有點奇怪
02:28
but we don't stop to rethink whether we should turn around.
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但我們絲毫沒有停下來重新思考 是否應該掉頭?
02:31
We've already come so far.
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畢竟我們都已經爬了這麼久
02:33
We have to make it to the top.
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說什麼我們都必須爬上山頂
02:35
Do not stand between me and my goal.
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什麼事也別想擋在我和目標之間
02:37
We don't realize we've read the wrong map.
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我們沒意識到我們看錯了地圖
02:40
We're on Panama's highest mountain,
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我們在巴拿馬最高的山上
02:42
it actually takes six to eight hours to hike to the top.
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實際上需要六到八個小時才能爬到山頂
02:46
By the time we finally reach the summit,
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當我們終於到達山頂時
02:48
the sun is setting.
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太陽已經下山了
02:49
We're stranded, with no food, no water, no cell phones,
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我們被困住了 沒有食物,沒有水,沒有手機
02:53
and no energy for the hike down.
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也沒有力氣下山
02:56
There's a name for this kind of mistake,
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這類型的錯誤有一個名稱
02:58
it's called "escalation of commitment to a losing course of action."
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叫做「承諾升級致行動失敗」
03:02
It happens when you make an initial investment of time or money,
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這常發生在你開始投入 時間或金錢之後
03:06
and then you find out it might have been a bad choice,
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你卻發現自己可能做了一個錯誤的決定
03:08
but instead of rethinking it, you double down and invest more.
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但你並沒有停下重新思考 反而加倍投入更多
03:12
You want to prove to yourself and everyone else
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因為你想證明給自己和別人看
03:15
that you made a good decision.
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你做了一個正確的決定
03:17
Escalation of commitment
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承諾升級
03:18
explains so many familiar examples of businesses plummeting.
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解釋了許多熟悉企業的暴跌例子
03:22
Blockbuster, BlackBerry, Kodak.
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百視達、黑莓、柯達
03:25
Leaders just kept simmering in their slow-boiling pots,
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領導者只是在他們慢沸的鍋裡燉著
03:27
failing to rethink their strategies.
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沒有重新思考他們的策略
03:30
Escalation of commitment
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承諾升級解釋了
03:31
explains why you might have stuck around too long in a miserable job,
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為什麼你可能 在一份痛苦的工作上困太久
03:35
why you've probably waited for a table way too long at a restaurant
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為什麼你可能 在餐廳裡等座位等太久
03:39
and why you might have hung on to a bad relationship
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以及為什麼你可能 在一段糟糕的關係上撐很久
03:42
long after your friends encouraged you to leave.
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儘管你的朋友都勸你趕快結束
03:45
It's hard to admit that we were wrong
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我們很難承認自己錯了
03:47
and that we might have even wasted years of our lives.
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更不用說承認自己可能浪費了多年生命
03:50
So we tell ourselves,
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所以我們一再告訴自己
03:52
"If I just try harder, I can turn this around."
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「只要我更努力,就能扭轉局面」
03:56
We live in a culture that worships at the altar of hustle
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我們活在這樣的文化之下: 崇拜喧囂的祭壇
03:59
and prays to the high priest of grit.
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向堅韌不拔的大祭司祈求
04:02
But sometimes, that leads us to keep going
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但有時候,這樣的文化會讓我們
在該停下來重新思考的時候 仍一直往前衝
04:04
when we should stop to think again.
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04:07
Experiments show that gritty people
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實驗證明,越是堅韌不拔的人
04:09
are more likely to overplay their hands in casino games
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越有可能在賭局中高估自己
04:12
and more likely to keep trying to solve impossible puzzles.
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而且越有可能不斷嘗試無解的難題
04:16
My colleagues and I have found
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我和我的同事們發現
04:17
that NBA basketball coaches
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國家籃球協會 (NBA) 教練
04:19
who are determined to develop the potential in rookies
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如果決心激發新秀的潛力
04:21
keep them around much longer than their performance justifies.
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會讓他們在場上的時間 比他們的表現值得留場的時間長得多
04:25
And researchers have even suggested
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研究人員甚至認為
04:27
that the most tenacious mountaineers are more likely to die on expeditions,
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最頑強的登山者 更有可能在探險中喪生
04:31
because they're determined to do whatever it takes to reach the summit.
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因為他們決心不惜一切代價登上頂峰
04:36
In Panama, my friends and I got lucky.
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在巴拿馬的時候,我和我的朋友很幸運
04:39
About an hour into our descent,
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我們開始下山大約一個小時後
04:41
a lone pickup truck came down the volcano
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一輛卡車正好從火山上下來
04:44
and rescued us from our slow-boiling pot.
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把我們從慢沸的鍋裡救了出來
04:47
There's a fine line between heroic persistence and stubborn stupidity.
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英勇的堅持和頑固的愚蠢只有一線之隔
04:51
Sometimes the best kind of grit
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有時候,堅韌不拔的最佳解
04:53
is gritting your teeth and packing your bags.
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就是下定決心打道回府
04:57
"Never give up" doesn't mean "keep doing the thing that's failing."
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「永不放棄」並不等於 「繼續做會失敗的事情」
05:01
It means "don't get locked into one narrow path,
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而是「不要被困在狹窄的道路上」
05:04
and stay open to broadening your goals.
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並「對拓展目標保持開放的態度」
05:07
The ultimate goal is to make it down the mountain,
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畢竟最終的目標是能夠安全下山
05:09
not just to reach the top.
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而不僅僅是到達山頂
05:12
Your goals can give you tunnel vision, blinding you to rethinking the situation.
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你的目標可能會限縮你的視野 使你被蒙蔽而無法重新思考現狀
05:16
And it's not just goals that can cause this kind of shortsightedness,
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會導致目光短淺的不僅僅是目標
05:20
it's your identity too.
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還有對自我的認同
05:22
As a kid, my identity was wrapped up in sports.
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在我小的時候 我對自我的認同是在體育方面
05:25
I spent countless hours shooting hoops on my driveway,
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我花了無數個小時在車道上練習投籃
05:28
and then I got cut from the middle school basketball team, all three years.
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但我中學整整三年都被籃球隊踢掉了
05:32
I spent a decade playing soccer, but I didn't make the high school team.
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我踢了十年的足球 但我沒能被選進高中球隊
05:36
At that point, I shifted my focus to a new sport, diving.
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從那刻起,我將注意力 轉移到一項新運動:跳水
05:41
I was bad,
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我很遜
05:42
I walked like Frankenstein, I couldn't jump,
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我走路像科學怪人,我跳不起來
05:44
I could hardly touch my toes without bending my knees,
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若不曲膝我就無法碰到腳趾
05:47
and I was afraid of heights.
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而且我怕高
05:49
But I was determined.
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但我很有決心
05:51
I stayed at the pool until it was dark,
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我一直在游泳池裡待到天黑
05:53
and my coach kicked me out of practice. (Laughs)
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我的教練都叫我不准練習了(笑)
05:56
I knew that the seeds of greatness are planted in the daily grind,
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我明白,成就的種子 必須栽種在勤奮的磨練裡
06:00
and eventually, my hard work paid off.
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至終,我的努力得到了回報
06:03
By my senior year, I made the All-American list,
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在我大四那年 我進入了全美最佳球員名單
06:05
and I qualified for the Junior Olympic Nationals.
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並且有資格參加 青少年奧林匹克全國賽
06:09
I was obsessed with diving.
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我沉迷於跳水
06:11
It was more than something I did, it became who I was.
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這不僅僅是我所做的事情 這件事更定義了我
06:14
I had a diving sticker on my car,
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我的車上貼著跳水貼紙
06:17
and my email address was “diverag at aol.com.”
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我的電子郵寄地址是 [email protected]
06:21
Diving gave me a way to fit in and to stand out.
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跳水讓我融入並且脫穎而出
06:24
I had a team where I belonged and a rare skill to share.
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我加入了使我有歸屬感的團隊 而且擁有特殊才能可以與人分享
06:28
I had people rooting for me and control over my own progress.
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我擁有支持我的人 並且能夠掌握自己的步調
06:32
But when I got to college,
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但當我上了大學
06:34
the sport that I loved became something I started to dread.
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我喜歡的運動變成了令我害怕的東西
06:37
At that level,
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因為到那個水準
06:39
I could not beat more talented divers by outworking them.
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我無法再藉由比別人更努力 來擊敗更多有天賦的跳水選手
06:42
I was supposed to be doing higher dives,
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我本來應該進階到跳板更高的跳水
06:44
but I was still afraid of heights,
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但我仍然很怕高
06:46
and 6am practice was brutal.
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而且早上六點的練習實在很沒人性
06:49
My mind was awake, but my muscles were still asleep.
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我的大腦是醒的,但我的肌肉還在睡
06:52
I did back smacks and belly flops
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我從背部落水,也從腹部落水
06:55
and my slow-boiling pot this time was a freezing pool.
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此時此刻,我那慢沸的鍋 是一個冰冷的泳池
07:00
There was one question, though, that stopped me from rethinking.
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然而,有一個疑問 阻止了我重新思考現狀
07:04
"If I'm not a diver, who am I?"
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「如果我不是跳水選手,那我是誰?」
07:08
In psychology, there's a term for this kind of failure to rethink --
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在心理學中,有一個術語用來形容 這種無法重新思考現狀的失敗
07:12
it's called "identity foreclosure."
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它被稱為「早閉型認同」
07:14
It's when you settle prematurely on a sense of who you are
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意思是你過早認定自己的定位
07:18
and close your mind to alternative selves.
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而封閉了你的心去探索自己的其他面
07:21
You've probably experienced identity foreclosure.
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你八成經歷過早閉型認同
07:24
Maybe you were too attached
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可能是你太執著於
07:25
to an early idea of what school you'd go to,
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很早以前就決定要念哪所學校的想法
07:28
what kind of person you'd marry,
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和什麼樣的人結婚
07:30
or what career you'd choose.
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或是會選擇什麼樣的職業
07:32
Foreclosing on one identity is like following a GPS
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封閉自我認同就像跟隨全球定位系統
07:35
that gives you the right directions to the wrong destination.
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它會告訴你正確方向 卻讓你前往錯誤目的地
07:39
After my freshman year of college, I rethought my identity.
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讀完大學一年級後 我重新思考了自我認同
07:44
I realized that diving was a passion,
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我意識到跳水是我的熱情
07:46
not a purpose.
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而非目的
07:47
My values were to grow and excel,
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我的價值在於成長和卓越
07:50
and to contribute to helping my teammates grow and excel.
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並貢獻己力幫助我的隊友成長和卓越
07:53
Grow, excel, contribute.
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成長、卓越、貢獻
07:56
I didn't have to be a diver to grow, excel and contribute.
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我並不一定要成為一名跳水選手 才能成長、卓越和貢獻
07:59
Research suggests that instead of foreclosing on one identity,
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研究顯示,與其封閉自我認同
08:03
we're better off trying on a range of possible selves.
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不如盡可能多方探索自我
08:06
Retiring from diving
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離開跳水圈後
08:07
freed me up to spend the summer doing psychology research
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讓我有時間可以整個夏天 埋首在心理學研究中
08:10
and working as a diving coach.
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並擔任跳水教練
08:12
It also gave me time to concentrate on my dorkiest hobby,
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這也讓我有時間專注於 我最愚蠢的愛好:
08:16
performing as a magician.
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當魔術師
08:18
I'm still working on my sleight of hand.
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我仍在精進我的技巧
08:28
Opening my mind to new identities opened new doors.
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敞開心扉接受新的自我認同 開啟了新的大門
08:31
Research showed me that I enjoyed creating knowledge,
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研究顯示,我喜歡創造知識
08:34
not just consuming it.
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而不僅僅是消費它
08:36
Coaching and performing
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擔任教練和表演魔術
08:37
helped me see myself as a teacher and an entertainer.
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讓我看見自己可以是老師和表演者
08:41
If that hadn't happened,
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如果沒有經歷那些過程
08:42
I might not have become a psychologist and a professor,
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我可能就不會成為心理學家和教授
08:45
and I probably wouldn't be giving this TED talk.
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可能也就不會在 TED 發表這個演講了
08:47
See, I'm an introvert,
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你們知道,我是個內向的人
08:49
and when I first started teaching, I was afraid of public speaking.
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當我剛開始教書時 我很怕在大家面前說話
08:53
I had a mentor, Jane Dutton,
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我的導師,她叫珍達頓
08:54
who gave me some invaluable advice.
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她給了我非常寶貴的建議
08:57
She said, "You have to unleash your inner magician."
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她說「你必須釋放你內心的魔術師」
09:00
So I turned my class into a live show.
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所以我把我的課變成了現場表演
09:03
Before the first day, I memorized my students' names and backgrounds,
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在第一天上課前 我記住所有學生的名字和背景
09:07
and then, I mastered my routine.
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接著我完全掌握課堂流程
09:10
Those habits served me well.
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這樣的習慣對我很有幫助
09:12
I started to relax more and I started to get good ratings.
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我變得沒那麼緊張了 也開始逐漸獲得好評
09:15
But just like with goals and identities,
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但就像目標和自我認同一樣
09:18
the routines that help us today
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今天使我們受益的常規
09:19
can become the ruts we get trapped in tomorrow.
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可能會成為使我們明天受困的陳規
09:23
One day, I taught a class on the importance of rethinking,
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有一天,我教了一堂課 內容是關於重新思考的重要性
09:26
and afterward, a student came up and said,
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在那課後,一個學生過來對我說
09:28
"You know, you're not following your own principles."
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「你知道,你沒有遵循自己的原則。」
09:32
They say feedback is a gift,
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人們說,回饋是一份禮物
09:33
but right then, I wondered, "How do I return this?"
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但當時我在想 「該如何退還這份禮物呢?」
09:37
(Takes a breath)
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(深吸了一口氣)
09:38
I was teaching the same material, the same way, year after year.
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年復一年,我都是用同樣的方式 教同樣的教材
09:42
I didn't want to give up on a performance that was working.
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我不想放棄這套管用的表演方式
09:45
I had my act down.
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我精通這套演出
09:47
Even good habits can stand in the way of rethinking.
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但即使是好習慣也會阻礙你重新思考
09:50
There's a name for that too.
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這也有個術語
09:52
It's called "cognitive entrenchment,"
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就是所謂的「認知壕溝」
09:54
where you get stuck in the way you've always done things.
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也就是,你會陷在 你習以為常的做事方式裡面
09:57
Just thinking about rethinking made me defensive.
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一想到要重新思考現狀 就讓我想要防備
10:01
And then, I went through the stages of grief.
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然後,我經歷了悲傷的階段
10:04
I happened to be doing some research on emotion regulation at the time,
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我當時正好在做一些 情緒調節方面的研究
10:07
and it came in handy.
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剛好就派上用場了
10:08
Although you don't always get to choose the emotions you feel,
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雖然你並不見得能夠 選擇你所感覺到的情緒
10:11
you do get to pick which ones you internalize
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但你可以選擇要內化哪些
10:13
and which ones you express.
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要表達哪些
10:16
I started to see emotions as works in progress,
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我開始將情緒視為正在進行中的作品
10:18
kind of like art.
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有點像藝術
10:20
If you were a painter,
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如果你是一個畫家
10:21
you probably wouldn't frame your first sketch.
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你八成不會把你的第一幅素描框起來
10:24
Your initial feelings are just a rough draft.
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你最初的感覺只是一個草稿
10:27
As you gain perspective, you can rethink and revise what you feel.
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當你開始具備洞察力時 你就可以重新思考和修正你的感覺
10:32
So that's what I did.
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我是這麼做的
10:33
Instead of defensiveness, I tried curiosity.
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我試著去好奇,而不是防備
10:36
I wondered, "What would happen if I became the student?"
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我想知道: 「如果我是學生,會怎麼反應?」
10:40
I threw out my plan for one day of class,
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我捨棄某一天的課程計畫
10:42
and I invited the students to design their own session.
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然後請學生設計他們自己的課程
10:46
The first year, they wrote letters to their freshman selves,
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第一年,他們寫信給剛入學的自己
10:49
about what they wish they’d rethought or known sooner.
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告訴自己那些他們希望自己重新思考 或早點知道的事情
10:53
The next year, they gave passion talks.
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第二年,他們舉辦了熱情的演說
10:55
They each had one minute to share
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他們每個人花一分鐘
10:57
something they loved or cared about deeply.
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來分享他們喜愛或關心的事情
11:00
And now, all my students give passion talks
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現在,我所有的學生都能用熱情的演說
11:02
to introduce themselves to the class.
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來向全班介紹自己
11:05
I believe that good teachers introduce new thoughts
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我相信好的老師會注入新的思想
11:08
but great teachers introduce new ways of thinking.
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而偉大的老師會啟發新的思維方式
11:11
But it wasn't until I ceded control that I truly understood
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一直到我放棄了控制權 我才真正體會到
11:14
how much my students had to teach one another,
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我的學生能夠互相教導
11:17
and me.
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以及教導我有多少
11:18
Ever since then,
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從那以後
11:19
I put an annual reminder in my calendar to rethink what and how I teach.
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每年我都會提醒自己 要重新思考我要教什麼以及如何教
11:25
It's a checkup.
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這就像體檢
11:26
Just when you go to the doctor for an annual checkup
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當你去找醫生幫你做年度體檢
11:29
when nothing seems to be wrong,
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而檢查結果似乎沒有什麼問題
11:30
you can do the same thing in the important parts of your life.
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你就可以持續在生活的重要時刻 做和以往一樣的事情
11:34
A career checkup to consider how your goals are shifting.
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職涯體檢,是考慮你的目標該如何轉換
11:37
A relationship checkup to re-examine your habits.
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關係體檢,是重新察驗你的習慣
11:40
An identity checkup to consider how your values are evolving.
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自我認同體檢 是思考你的價值觀該如何演進
11:45
Rethinking does not have to change your mind --
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重新思考並不一定等於改變你的想法
11:47
it just means taking time to reflect
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它只是意味著花時間內省
11:49
and staying open to reconsidering.
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並對重新考慮保持著開放的態度
11:52
A hallmark of wisdom
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智慧的標記
11:54
is knowing when to grit and when to quit,
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是知道什麼時候該堅持 什麼時候該放棄
11:57
when to throw in the towel on an old identity
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什麼時候該放棄舊的自我認同
11:59
and dive into a new one,
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並投身新的自我認同
12:01
when to walk away from some old habits and start scaling a new mountain.
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什麼時候該摒棄一些舊習慣 並開始攀登新的山峰
12:06
Your past can weigh you down,
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你的過去會壓垮你
12:08
and rethinking can liberate you.
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但重新思考可以釋放你
12:11
Rethinking is not just a skill to master personally,
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重新思考不僅僅是 個人需要掌握的技能
12:13
it's a value we need to embrace culturally.
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更是我們在文化上需要接受的價值
12:16
We live in a world that mistakes confidence for competence,
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我們活在一個錯把自信當能力的世界裡
12:20
that pressures us to favor the comfort of conviction
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迫使我們偏好堅定的信念帶來的安逸
12:23
over the discomfort of doubt,
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而拒絕懷疑造成的不自在
12:24
that accuses people who change their minds of flip-flopping,
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指責改變主意的人見異思遷
12:28
when in fact, they might be learning.
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而實際上他們是在學習
12:30
So let's talk about how to make rethinking the norm.
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因此讓我們來談談 如何將重新思考視為基礎規範
12:34
We need to invite it and to model it.
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我們實在需要接受它並建立運作模式
12:36
A few years ago,
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幾年前
12:38
some of our students at Wharton challenged the faculty to do that.
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沃頓商學院的一些學生 向我們老師下戰帖
12:41
They asked us to record
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他們要求我們記錄
12:42
our own version of Jimmy Kimmel's Mean Tweets.
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我們自己版本的吉米金摩的刻薄推文
12:45
We took the worst feedback we'd ever received
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我們挑出有史以來收到
12:48
on student course evaluations,
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最糟的學生課堂評論
12:50
and we read it out loud.
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而且必須大聲宣讀出來
12:52
Angela Duckworth: “It was easily one of the worst three classes I’ve ever taken...
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安琪拉達克沃斯:「這堂課輕易 榮登我上過的爛課前三名……」
12:56
one of which the professor was let go after the semester.”
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「其中一名教授在學期結束後 就被解雇了」
13:00
Mohamed El-Erian: “The number of stories you tell
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穆罕默德埃爾埃利安: 「你講故事的數量」
13:03
give ‘Aesop’s Fables’ a run for its money.
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「足以和《伊索寓言》媲美」
13:05
Less can be more.”
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「少即是多」
13:07
Ouch.
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哎喲
13:09
Adam Grant: “You’re so nervous
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亞當格蘭特:「你太緊張了」
13:10
you’re causing us to physically shake in our seats.”
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「你讓我們也都在座位上顫抖了」
13:13
(Laughs)
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(笑)
13:14
Mae McDonnell: “So great to finally have a professor from Australia.
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梅麥克唐納: 「很高興終於有一位來自澳洲的教授」
13:18
You started strong but then got softer.
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「你一開始很強勢,但後來變得軟弱了」
13:21
You need tenure, so toughen up with these brats.”
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「你想要拿到終身教職 就要對這些小屁孩強硬起來」
13:26
I'm from Alabama.
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其實我是阿拉巴馬州來的
13:29
Michael Sinkinson: “Prof Sinkinson acts all down with pop culture
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麥克辛金森: 「辛金森教授完全不懂流行文化」
13:32
but secretly thinks Ariana Grande is a font in Microsoft Word.”
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「暗地裡認為亞莉安娜格蘭德 是微軟中的一種字體」
13:36
(Laughs)
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(笑)
13:38
AG: After I show these clips in class,
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我在課堂上展示這些片段後
13:40
students give more thoughtful feedback.
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學生的回饋變得更深思熟慮
13:42
They rethink what's relevant.
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他們重新思考應該寫什麼才對
13:44
They also become more comfortable telling me what to think,
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也更願意告訴我該怎麼想
13:47
because I'm not just claiming I'm receptive to criticism.
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因為我不只是聲稱我願意接受批評
13:50
I'm demonstrating that I can take it.
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我在證明我可以接受批評
13:53
We need that kind of openness in schools,
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我們需要這種開放的態度
不論是在學校、家庭、企業 政府和非營利組織裡都需要
13:56
in families, in businesses, in governments, in nonprofits.
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14:01
A couple of years ago, I was working on a project for the Gates Foundation,
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幾年前,我為蓋茲基金會做一個專案
我建議領導者可以記錄 他們自己版本的刻薄推文
14:05
and I suggested that leaders could record their own version of Mean Tweets.
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14:08
Melinda Gates volunteered to go first,
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梅琳達蓋茲第一個自願
14:11
and one of the points of feedback that she read
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其中一個她提到的回饋說:
14:13
said "Melinda is like Mary effing Poppins.
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「梅琳達就像《歡樂滿人間》裡 那個要命的褓母」
14:17
Practically perfect in every way."
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「在各個方面都很完美」
14:20
And then, she started listing her imperfections.
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接著,她就開始列舉自己的不完美之處
14:24
People at the Gates Foundation who saw that video
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蓋茲基金會看到了這支影片的人
14:27
ended up becoming more willing
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最後也變得更願意
14:29
to recognize and overcome their own limitations.
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承認並克服自己的限制
14:32
They were also more likely to speak up about problems and solutions.
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他們也更有可能說出問題和解決方案
14:36
What Melinda was modeling was confident humility.
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梅琳達所塑造的是自信的謙遜
14:40
Confident humility is being secure enough in your strengths
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自信的謙遜,是在你對自己的優點 有足夠的安全感的時候
14:43
to acknowledge your weaknesses.
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來承認自己你的缺點
14:45
Believing that the best way to prove yourself is to improve yourself,
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我們相信,證明自己 最好的方法是提升自己
14:49
knowing that weak leaders silence their critics
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我們也知道,軟弱的領導者 讓批評者噤聲
14:51
and make themselves weaker,
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也讓自己變得更軟弱
14:53
while strong leaders engage their critics and make themselves stronger.
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而強大的領導者會與批評者互動 並使自己變得更強大
14:58
Confident humility gives you the courage to say "I don't know,"
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自信的謙遜讓你有勇氣說「我不知道」
15:01
instead of pretending to have all the answers.
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而不是假裝知道所有的答案
15:04
To say "I was wrong," instead of insisting you were right.
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說「我錯了」,而不是堅持你都是對的
15:08
It encourages you to listen to ideas
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它鼓勵你傾聽
15:10
that make you think hard,
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能讓你認真思考的想法
15:12
not just the ones that make you feel good,
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而不只是那些讓你自我感覺良好的想法
15:14
and to surround yourself with people who challenge your thought process,
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而且願意和挑戰你思維過程的人來往
15:17
not just the ones who agree with your conclusions.
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而不是只和那些同意你結論的人相處
15:21
And sometimes, it even leads you to challenge your own conclusions,
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有時,自信的謙遜 甚至會讓你挑戰自己的結論
15:25
like with the story about the frog that can't survive the slow-boiling pot.
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就像青蛙無法在慢沸的鍋裡生存的故事
15:30
I found out recently that's a myth.
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我最近發現,這只是一個迷思
15:33
If you heat up the water,
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如果你把水加熱
15:35
the frog will jump out as soon as it gets uncomfortably warm.
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一旦溫度變得太熱而不舒服 青蛙就會跳出來
15:39
Of course it jumps out, it's not an idiot.
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青蛙當然跳出來,牠又不是笨蛋
15:42
The problem is not the frog, it's us.
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問題不是青蛙,是我們
15:45
Once we accept the story as true, we don't bother to think again.
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一旦我們接受了這個故事的真實性 我們就不願意再費心思考了
15:50
What if we were more like the frog,
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如果我們更像青蛙
15:52
ready to jump out if the water gets too warm?
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準備在水太熱的時候跳出來,會怎樣?
15:55
We need to be quick to rethink.
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我們需要迅速再次思考這個問題
15:58
Thank you.
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謝謝
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