What Americans agree on when it comes to health | Rebecca Onie

50,312 views ・ 2018-10-31

TED


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翻译人员: jacks peng 校对人员: Tianji (Homer) Li
00:12
Today, we are a country divided,
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今天,我们是个分裂的国家,
00:15
or at least that's what we're told.
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或者至少这是我们被告知的。
00:18
We are torn apart by immigration, education, guns
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我们被移民,教育, 枪支和医疗保健
00:23
and health care.
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弄得四分五裂。
00:25
Health care is ugly and it is loud,
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医疗保健是丑陋和喧嚣的,
00:28
so loud that it threatens to drown out everything else.
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喧嚣到淹没其他一切。
00:32
(Voice-over) Protesters: Health care is a human right! Fight, fight, fight!
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抗议者:医保是人权!战斗,战斗,战斗!
抗议者:嘿,吼,奥巴马医保必须得走。
00:36
Protesters: Hey hey! Ho ho! Obamacare has got to go!
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00:41
Rebecca Onie: But what if underneath all the noise,
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但如果在噪声之下,
00:43
we're not divided?
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我们没有分裂?
00:45
What if the things that we don't ask about
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如果我们没有问的问题
00:47
are the things that we most agree upon?
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是我们最广泛同意一致的事情呢?
00:50
It turns out that when we ask the right questions,
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其实当我们问正确的问题时,
00:53
the answers are startling,
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答案是惊人的,
00:56
because we agree, not on health care, but on something more important:
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因为我们意见一致的,并非在医保上, 而是在更为重要的事情上:
01:01
we agree on health.
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我们在健康问题上一致。
01:04
For 20 years, I've been obsessed with one question:
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20多年来,我一直着迷于一个问题:
01:08
What do we, what do all of us need in order to be healthy?
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我们需要怎样,我们所有人 需要什么才能保持健康?
01:13
As a college student in 1995,
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1995年我还是个大学生时,
01:15
I spent months talking to physicians at a chaotic hospital in Boston,
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我花了几个月的时间和波士顿 一家混乱医院的医生交谈,
01:19
asking them, "What's the one thing your patients most need to be healthy?"
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问他们:“你的病人保持健康 最需要的一件事是什么?”
01:25
They shared the same story again and again,
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他们分享了同样的故事一次又一次,
01:28
one that I've heard hundreds of variations of since.
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自那之后,我听到了上百个 不同版本的变化。
01:32
They say, "Every day I see a patient with an asthma exacerbation,
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他们说:“每天我看到哮喘的病人,
01:35
and I prescribe a controller medication.
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就给他们开控制药物。
01:38
But I know she is living in a mold-infested apartment.
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但我知道她住在一间 人满为患的公寓里。
01:41
Or I see a kid with an ear infection, and I prescribe antibiotics,
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或者我看到一个耳朵感染的孩子, 我给他开了抗生素,
01:46
but I know there is no food at home.
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我知道他家里缺乏食物。
01:48
And I don't ask about those issues, because there's nothing I can do."
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我并不会问这些问题, 因为我无能为力。”
01:53
Now, it seemed that it shouldn't be so complicated
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现在,看起来设计个医生的访问
01:56
to design a doctor's visit around what people actually need to be healthy.
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去了解人们要保持健康需要什么并不复杂。
02:00
So I created Health Leads,
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所以我创建了健康领导者,
02:02
an organization enabling thousands of physicians and other caregivers
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用这个组织让成千上万 的医生和其他护理人员
02:07
to ask their patients,
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去询问他们病人,
02:08
"What do you need to be healthy?"
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“你需要什么来保持健康?”
02:10
and then prescribe those things --
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然后给他们开这些东西——
02:13
fruits and vegetables, heat in the winter,
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水果和蔬菜,冬天供暖,
02:16
electricity to refrigerate their medication --
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制冷保鲜药物的电力——
02:19
and we then navigated patients to those resources
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然后我们引导病人到他们社区
02:23
in their communities.
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的这些资源。
02:25
The model works.
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这个模式有效。
02:26
A Mass General Hospital study found that navigating patients to essential resources
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麻省总医院的一项研究发现, 将病人引导到必要的资源
02:31
is associated with improvements in blood pressure and cholesterol levels
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与血压和胆固醇水平的 改善相关,
02:36
similar to introducing a new drug,
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相当于引入新药物的效果,
02:38
but without all the side effects.
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而且没有任何副作用。
02:41
So two decades later, what's changed?
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那么20年后,什么改变了?
02:45
It's now widely recognized that just 20 percent of health outcomes
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现在人们普遍认为只有20%的健康结果
02:49
are tied to medical care,
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跟医疗保健相关,
02:51
whereas up to 70 percent are tied to healthy behaviors
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而高达70%与健康行为
02:56
and what's called the social determinants of health --
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和被称为社会决定因素 联系在一起——
02:59
basically, everything that happens to us for that vast majority of time
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基本上,我们绝大多数 时间发生的一切
03:03
when we're not in the doctor's office
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都不在医生的办公室
03:05
or the hospital.
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或者医院中。
03:08
Health care executives now routinely remind us
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卫生保健主管们现在 经常提醒我们,
03:10
that our zip code matters more than our genetic code.
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我们的邮政编码比我们的 遗传密码更重要。
03:14
And one health care publication even recently had the audacity
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最近有一份卫生保健 出版物大胆地
03:18
to describe the social determinants of health
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将健康的社会决定因素描述为
03:20
as "the feel-good buzzword of the year."
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“年度让人感觉良好的流行词”。
03:23
Now, there's been some action, too.
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现在,人们也已经有所行动。
03:25
Over the past decade, six major health care providers and insurers
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在过去几十年,6家主要医疗保健 提供商和保险公司
03:29
have committed over 600 million dollars
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已经投入超过6亿美元
到可负担得起的住房,
03:32
to affordable housing,
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03:33
recognizing that it reduces infant mortality
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意识到它可以减低 婴儿死亡率
03:37
and increases life expectancy.
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并增加预期寿命。
03:41
But let's be honest.
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但让我们坦诚说。
03:42
Is our 3.5 trillion dollar health care system
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我们那3.5万亿医药保健系统
03:47
fundamentally designed to create health?
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根本上是为了创造健康吗?
03:50
Absolutely not.
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绝对不是。
03:52
Take access to healthy food.
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拿获取健康食品来讲。
03:54
Not long ago, a teenage boy shows up at a hospital in Baltimore,
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不久前,一个十多岁的小孩 出现在巴尔的摩一家医院,
03:59
losing weight.
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身体消瘦。
04:00
Just as his doctors are huddled up figuring out which metabolic panels
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就在医生聚在一起想要搞清楚 要进行哪些代谢功能检验
04:04
and blood tests to run,
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和血液测试时,
04:06
one of my colleagues asks out loud,
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我一个同事大声询问,
04:09
"Do you think he might be hungry?"
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“你们认为他可能是饿了吗?”
04:12
It turned out that this kid had been kicked out of his housing
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原来结果是这个孩子 被赶出了他的房子
04:15
and literally hadn't had a meal in weeks.
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并且几周没吃过饭了。
04:18
He said he was "... so relieved that somebody finally asked me."
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他说他“终于放心了, 有人问我了”
04:24
Somehow, we've created a health care system
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曾经,我们创建了 一个医疗保健系统,
04:26
where asking a patient "Are you hungry?"
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这个系统中会询问 病人:“你饿了吗?”
04:29
is so far outside the bounds of what counts as health care
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这个问题目前不在医疗 保健的范畴之内,
04:33
that we mostly fail or forget to ask altogether;
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以致我们大部分都不会或忘记发问;
04:37
where doctors lament a hospital's "no third sandwich policy,"
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那里医生会哀叹医院 “没有第三块三明治政策,”
04:42
meaning that if you're a hungry patient in the ER,
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意味着如果你是个急症室的 饥肠辘辘的病人,
04:45
you can have only two free sandwiches,
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你只能有两块免费的三明治,
04:48
but as many MRIs as the doctor orders;
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但遵循医嘱的核磁共振成像可没少;
04:52
where, in 2016 in the state of Texas,
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2016年的德克萨斯州,
04:55
they spent 1.2 billion dollars on the medical costs of malnutrition
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他们在营养不良的医疗上 花费了12亿美元
05:00
instead of on access to healthy food;
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而不是提供健康的食物;
05:03
where a Centers for Medicare and Medicaid Services program
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医疗保险和医疗补助服务中心
对饥饿的病人分门别类,
05:07
stratifies hungry patients,
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05:09
so that some get access to food and some get information about food,
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这样一些人可以获得食物, 一些人则获得食物的信息,
05:14
with the justification that doing nothing for hungry patients
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不为饥饿病人做任何事情的理由
05:17
is standard and usual care in this country.
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是这个国家标准和 通常的护理方式。
05:21
And that's just food.
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而且这还只是食物。
05:22
The same is true for housing, electricity ...
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同样的情况也存在于居住,电力…
05:25
The bottom line is, health care may be changing,
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不论怎样,医疗保健可能在改变,
05:29
but not by enough and certainly not fast enough.
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但还不够而且显然不够快速。
05:33
We ask the wrong questions of our doctors, of our patients,
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我们对我们对医生, 我们的病人,
05:37
but also of our citizens.
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还有我们的公民问了错误的问题。
05:40
We ask about and argue about health care,
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我们询问并争论医疗保健问题,
05:43
but how do voters think about health?
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但选民们是如何思考健康的呢?
05:46
No one could tell us the answer to that question,
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没人能够告诉我们 这个问题的答案,
05:49
so we launched a new initiative
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于是我们采取了新行动
05:51
and hired a polling firm to ask voters across the country:
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去雇佣一个投票公司询问 全国选民的意见:
05:54
What do you need to be healthy?
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你需要什么来保持健康?
05:58
What was so striking about this was that no one has any clue
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最令人震惊的是没人知道
06:04
what we are talking about in health care.
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我们在医疗保健方面谈的是什么。
06:07
Voters do not think the social determinants of health
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选民们并不认为健康的社会决定因素
06:10
is a feel-good phrase.
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是个让人感觉良好的说法。
06:12
They actually hate it.
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他们其实讨厌它。
06:14
"What uneducated person came up with that language?"
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“哪个没受过教育的人想出这个词语?”
06:17
one of the voters said.
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其中一个投票者说。
06:19
Or my favorite was the guy who said,
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或者我最喜欢的那个说:
06:21
"You're killing me."
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“你让我感觉太糟了。”
06:23
But when you strip away all the ridiculousness
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但当你抽掉我们关于 医疗保健语言中
06:26
of our language in health care,
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那些荒谬之处后,
06:28
we know exactly what creates health.
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我们确实知道什么构建了健康。
06:31
So take Charlotte, North Carolina.
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就拿北卡罗来纳州的夏洛特来说。
06:33
We had two focus groups,
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我们有两个焦点小组,
06:35
one of African American Democratic women and one of white Republican women.
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一个非裔美国民主党女性和 一个白人共和党女性。
06:39
And we asked them, "If you had a hundred dollars,
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我们问他们,“如果你有100美元,
06:42
how would you spend it to buy health in your community?
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你会如何在你的社区中购买健康?”
06:45
Turns out, they agree nearly to the last percentage point.
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结果,她们的意见基本非常一致。
06:50
First, they agree that health care only sort of impacts health.
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首先,她们认为医疗保健 只是影响健康的一种。
06:54
So they choose to spend the majority of their dollars
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所以她们选择把大部分钱花在
06:57
outside of hospitals and clinics.
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非医院和诊所方面。
06:59
And second, they agree on what creates health,
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其次,她们对构建健康的因素一致,
07:02
spending 19 percent on affordable housing
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花19%的钱用于支付住房
还有大约25%花在获取健康食物上面。
07:05
and about 25 percent on access to healthy food.
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07:08
So I am sure you are thinking, "This has got to be a fluke."
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我确定你们在想,“这侥幸获得罢了”
07:12
But it's not.
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但并不是这样。
07:14
White and Latino male swing voters in Seattle,
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西雅图的白人和拉丁裔 男性中间选民,
07:17
white and African American Democratic voters in Cleveland,
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克利弗兰的白人和 非裔美国民主党选民,
07:21
white male Republicans in Dallas,
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达拉斯的白人男性共和党人,
07:24
low-income white Democrats in Hendersonville, North Carolina:
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北卡罗来纳州亨德逊维尔的 低收入白民主党人,
07:28
their answers are strikingly similar,
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他们的答案惊人地相似,
07:31
with all of them choosing to spend more money
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她们都选择把更多的钱
07:33
on healthy food and safe housing
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花在健康食物和安全居住上面,
07:36
than they would on hospitals and health centers.
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而非医院和健康中心上。
07:40
When you ask the right questions,
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当你问了正确的问题,
07:42
it becomes pretty clear:
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这就变得非常清楚:
07:44
we may be fractured on health care in this country,
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我们可能在这个国家的 医疗保健上支离破碎,
07:48
but we are unified on health.
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但我们在健康方面是一致的。
07:51
The thing that I've been struggling with is why.
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我一直在纠结的是为什么。
07:55
Why do we agree on health?
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为什么我们在健康方面意见一致?
07:57
We agree on health because it is common sense.
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我们对健康意见一致 是因为这是常识。
08:01
We all know that the things we need to get healthy --
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我们全都知道对我们健康重要的东西——
08:04
medicine and medical care --
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药物和医疗保健——
08:06
are not the things we need to be healthy,
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不是我们保持健康需要的东西,
08:09
to not get sick in the first place.
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是一开始就不生病。
08:12
But we also agree because of common experience.
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但因为共同的经验我们也同意。
08:15
In a study of 5,000 patients,
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在对5千位病人的一项研究中,
08:18
24 percent of the patients with commercial health insurance --
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24%的病人有商业医疗保险——
08:22
meaning, they had a job --
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这意味着,他们有工作——
08:24
still ran out of food or struggled to find housing or transportation
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但他们仍然缺乏食物或者 很难找到住房或者交通
08:29
or other essential resources.
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或者其他重要的资源。
08:31
Twenty-four percent.
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24%。
08:33
And we saw the same thing in our focus groups.
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我们也在我们的焦点小组中 看到同样的事情。
08:35
Nearly every voter knew what it meant to struggle,
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几乎每个投票人都知道 挣扎意味着什么,
08:39
either themselves or their families
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不是他们自己就是他们家人
08:42
or their neighbors.
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或者他们的邻居。
08:44
One of those white Republican women in Charlotte was a waitress
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其中一位夏洛特的白人 共和党女性服务员
08:49
struggling to stay awake with an enormous Big Gulp soda.
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用一大杯苏打水努力保持清醒。
08:53
She just looked exhausted.
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她看起来精疲力尽。
08:56
And she was.
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她确实如此。
08:57
She told us that she worked two jobs
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她告诉我们她打两份工作
08:59
but still could not afford a membership to the Y,
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但仍然无法负担得起Y的会员,
09:02
but it was OK that she couldn't go to the gym, she said,
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但她说,不能去健身房,这没问题,
09:05
because she also could not afford gas
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因为她也支付不起油费,
09:08
and walked 10 miles to and from work
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每天走10英里路
09:11
every single day.
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上下班。
09:14
Listening to her, I felt this familiar panic rise in me,
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听着她的描述,我感到熟悉 的恐慌在我心中升起,
09:18
the residue of my own childhood.
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来自我童年的阴影。
09:22
When I was 10 years old,
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当我10岁时,
09:24
my father lay on the living room floor
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我父亲躺在客厅的地板上,
09:26
in the grips of one of his many depressions.
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被抑郁笼罩着。
09:30
As I crouched next to him, he told me that he wanted to kill himself.
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当我蹲在他旁边时, 他告诉我他想自杀。
09:37
My father lived,
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我父亲活下来了,
09:39
but he struggled to work.
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但他苦于工作。
09:41
And my family survived,
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我的家人幸存下来,
09:43
but we teetered,
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但我们摇摇欲坠,
09:45
down one paycheck,
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靠着一份薪水,
09:46
relying on my mom's schoolteacher salary.
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依赖我母亲学校的工资度日。
09:49
Even as a little kid, I knew we lived in the shadow
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即便是个小孩,我知道 我们生活在
09:53
of financial and emotional collapse.
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经济和情感奔溃的阴影中。
09:57
This is really hard to say,
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这真的难以启齿,
09:59
because it's taken me 25 years to be honest with myself
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因为我花了25年的时间 来对自己坦诚
10:03
that this is why I do this work:
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这就是我做这个工作的原因:
10:07
knowing that my father needed health care to recover,
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知道我父亲需要 医疗保健来恢复,
10:10
but to be healthy, my family needed something else,
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但要保持健康,我家人 还需要其他东西,
10:14
we needed a decent income;
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我们需要一份体面的收入;
10:16
and knowing, as so many do more than I,
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还知道,就如很多人更能体会的,
10:19
that panic when the basics threaten to slip away.
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那种对基本的东西 要溜走时的恐慌。
10:24
To the voters in our focus groups, the solutions were straightforward.
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对我们焦点小组的选民来说, 解决方案很简单。
10:28
As one of those white Republican women in Charlotte said,
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就像夏洛特的一位白人 共和党女性说的,
10:31
"Instead of putting all this money into health care,
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“与其把所有钱都投在医疗保健,
10:34
put it into affordable housing.
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不如投一些到可负担的住房中。
10:36
You know, like, take it and distribute it differently."
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就像,拿着它,用不同的 方式来分配它。”
10:41
It turns out that when you have the right language
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结果表明当你有了 正确的沟通语言,
10:43
and you ask the right questions,
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你问了正确的问题,
10:46
the answers become remarkably clear
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答案变得明显清楚
10:48
and unanimous.
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和一致。
10:53
What we know is that, despite all the noise,
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我们知道的是,尽管有 所有这些噪音,
10:58
the plan for health care in this country
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这个国家的医疗保健计划
11:01
is that there is no plan.
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就是没有一个计划。
11:03
But we have something more powerful than any politician's bill,
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但我们有比任何政治家的法案、
11:08
any candidate's platform,
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任何候选人平台、
11:10
any think tank's policy statement.
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任何智囊团的政策声明 更强大的东西,
11:13
We have our common sense and our common experience.
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我们有我们的常识 和我们的共同经历。
11:18
So I ask, if you are a health care executive:
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所以我问,如果你是 医疗保健主管:
11:22
Do you know how many of your patients run out of food
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你知道你有多少病人缺乏食物
11:24
or struggle to pay the rent at the end of the month?
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或者月底付不起租金吗?
11:27
Is that data on your scorecard,
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这个数据在不在你的计分卡上,
11:30
shaping your business and your bonuses?
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影响你的事业和奖金?
11:33
If you are a politician:
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如果你是个政治家:
11:35
Will you continue to fight on the scorched earth of health care,
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你会继续在医疗保健的 焦土上作战,
11:40
or will you act on what your voters,
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还是你会为你的选民的 利益采取行动,
11:42
what Democratic and Republican voters alike,
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为那些民主党和共和党 选民共同的,
11:45
already know,
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已经知道的,
11:46
which is that good wages, healthy food and safe housing
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即体面的薪水,健康的食物和 安全的居住环境
11:50
are health?
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就是健康而行动?
11:51
And for the rest of us, for the citizens of this country:
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对于我们其他人来说, 对于这个国家的公民来说:
11:56
Will we demand accountability to what we know to be true,
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我们是否会要求对我们 所知的事实负责,
12:00
which is that our common sense,
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那就是我们的常识,
12:02
our common experience,
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我们的共同经历,
12:04
makes us the experts in what it takes to be healthy?
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让我们成为健康专家?
12:09
This moment, as it turns out,
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这一刻,事实证明,
12:11
is not about changing minds.
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这无关改变思想。
12:14
It is about something more powerful.
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这事关更强大的事情。
12:17
It is about changing the questions we ask
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这事关改变我们问的问题
12:19
and quieting the noise to hear each other's answers.
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和安静地听彼此的答案。
12:24
It is about the radical possibility that we the patients,
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这事关根治的可能性, 我们病人,
12:28
we the physicians, we the caregivers,
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我们医生,我们护理人员,
12:31
we the health care executives
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我们医疗健康主管
12:32
and yes, even we the people,
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还有甚至我们人民,
12:34
that we agree.
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我们所一致同意的。
12:36
And it is now time --
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现在是时候了——
12:38
in fact, long overdue --
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1951
其实,早该了——
12:40
for us to marshal the courage
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让我们鼓起勇气
12:43
to hear those answers and to act upon them.
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倾听这些答案并付诸行动。
12:47
Thank you.
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谢谢。
12:48
(Applause)
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(鼓掌,呐喊)
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