Your 3-Step Guide to Setting Better Boundaries at Work | The Way We Work, a TED series

96,834 views ・ 2023-03-15

TED


Please double-click on the English subtitles below to play the video.

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I'm a therapist whose job it is to help people create healthier relationships.
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And let me tell you,
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it can be really hard to tell someone what you need.
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It takes a lot of courage to stand up and say,
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"This is the way I want to be treated."
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Most of us aren't so great at vocalizing to the people in our lives
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what makes us feel respected and valued.
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It's true with friends, family, partners, and it's also true at work.
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You've got to set healthy boundaries.
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[The Way We Work]
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Boundaries can be an intimidating term,
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but they're very simply the expectations and needs that help us feel safe
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and comfortable in relationships.
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Work is the relationship we spend the most time in,
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and yet it's also the place where we have the hardest time setting limits.
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We're scared that people won't see us as a team player.
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Our employers have boundaries built in,
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like the time your workday begins
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and how many vacation days you can have.
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But work boundaries need to be a two-way street:
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boundaries for your employer and boundaries for you.
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Setting them can help you feel happier
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and more fulfilled in your roles,
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not to mention less exhausted and overwhelmed at work.
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We often assume that other people have the same rules for life as we do.
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We think they can tell our preferences
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and know our feelings from our body language.
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But no one, not the people you've known for years
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and certainly not your coworkers, can read your mind.
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You have to explicitly state what you need.
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Communicating what works for us is one of the kindest things we can do.
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The short-term discomfort is so worth it
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for the long-term ease of having healthier boundaries in the workplace.
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Here are three steps to help you get started.
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Step one: identify the boundaries you need to set.
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There are so many different kinds.
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For example,
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you can tell a colleague what hours you are and aren't available to work.
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You can share that you need to leave the office promptly at five
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to pick up your children
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or that you log off fully on the weekends to really recharge.
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You can tell them how you prefer to communicate,
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that you enjoy talking by phone rather than instant messaging or texting.
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Especially with your bosses,
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you can set boundaries around how you like feedback.
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You can say, "I work best with clear deadlines.
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Can you please set one?"
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Or you can tell them you like written notes on your work
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so you have time to digest the feedback.
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You can set boundaries on how you interact with people socially.
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For example,
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“It makes me feel uncomfortable when you share gossip at my desk.”
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Or “No, I’m not interested in drinks after work,
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but I'd love to go to a yoga class with you."
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You can even set boundaries around your calendar
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and ask that people ask you before throwing a meeting on it
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as you prefer to be aware of what your day looks like.
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Step two: think about how and when to make the statement.
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Boundaries are like classroom rules.
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You want to set them as early as possible.
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People do it all the time in the job seeking process.
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They may say something like, “I have vacation planned for these dates.
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Will I be able to take my vacation?"
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If we can go into a new work environment
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and with people already knowing what we can and can't do,
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that's a beautiful way to show up.
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If that feels like too much,
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orientation can be a great time to set boundaries.
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When your supervisor tells you the workday ends at six, just flow it in.
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"That's perfect. I need to leave work at six."
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One boundary I want you to set right away
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is to take every single day of paid vacation.
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You’ve earned it, you need the rest,
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and recharging is good for work-life balance.
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And by the way, it's perfectly acceptable to set boundaries for yourself
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when you notice something in the workday isn't making you feel good.
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So if you get a headache when you have five meetings in a day,
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tell yourself that four will be your maximum.
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If you get anxious
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trying to respond to 200 emails on Monday morning,
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don't do that first thing.
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Break it up in half-hour increments throughout the day.
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I have a set of boundaries around my work.
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For me, I like working in 30-minute chunks.
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I don't like answering every email as soon as I get it.
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I like sitting with the information before I respond.
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You have to set in motion those new habits
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and practices that will make you feel at ease.
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And now comes the most important part of the process.
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Step three: you have to stick to the boundaries you set.
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If you say you're not available after six,
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don't respond to the group chat.
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If you say you're not available on weekends,
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don't be available on weekends.
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When you respond to emails
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or agree to look at that proposal out of those bounds,
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you're teaching people that the boundary isn't real,
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that it’s OK to violate it.
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Consistency is really key here.
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That might mean restating the boundary more than once.
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That might mean reminding yourself
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why you set the boundary in the first place.
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Setting boundaries is hard at first, but the more you do it,
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the easier it gets.
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Boundaries are contagious.
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Once you start to consistently implement them, others will, too.
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You might be the inspiration that helps them set better boundaries.
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Even if they don't have the courage right now,
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it's now in the back of their mind.
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