How AI can help shatter barriers to equality | Jamila Gordon

譯者: Yiann C. 審譯者: Helen Chang

My father used to call me Jamila "Gabar Nasiib Nasiib Badan,"

我爸爸以前常叫我 「Gabar Nasiib Nasiib Badan」，

which means Jamila "The Lucky, Lucky Girl."

意思是

賈米拉這個「超級幸運的女孩」。

And I have been very fortunate in my life.

我一直都很幸運。

My family were originally nomads.

我的家族原本是遊牧民族。

And when it rained the night I was born,

我出生的那晚，下著雨，

they stopped in a tiny village that looked a bit like this,

他們停留在一個小村莊，像這樣，

where we lived in the next 11 years

接下來的 11 年我們都住在這裡，

until drought and a war with Ethiopia

直到一場乾旱 以及與衣索比亞之間的戰爭，

forced us to move to Somali's capital, Mogadishu.

導致我們必須搬到 索馬利的首都摩加迪休。

When I was 18,

當我 18 歲的時候，

my father realized Somalia was headed for a civil war

我爸爸意識到索馬利亞 即將爆發一場內戰，

and we are all at risk of being killed.

我們都有被殺的危險。

He did his best

他竭盡所能

to get me and my 13 brothers and sisters out of the country.

讓我和我的 13 個兄弟姊妹逃出國。

The family was scattered to the wind.

我的家人因此四散各地。

I was lucky.

我很幸運。

I ended up on my own as a displaced person in Kenya,

我後來獨自一人流亡到了肯亞，

接著很幸運地到了澳洲，

and I was fortunate to come to Australia

thanks to a backpacker who I met there.

多虧了一位在那裡遇見的背包客。

I was incredibly grateful

我非常地感激，

when the Australian government gave me unemployment benefits

感謝澳洲政府在我學英文的時候

while I learned English,

給我失業救濟金，

but I wanted to find work as soon as I could.

但是我想盡快找到工作。

I learned about a Japanese restaurant that was hiring,

我得知一家日式餐廳在招人，

and I thought, "What do I have to lose?"

我就想「我有什麼好失去的？」

Mami, the woman who ran front of house,

麻美，一位負責外場的女性，

figured my poor English might be a problem,

覺得我的英文不好可能會有問題，

so she sent me to the kitchen to meet her husband, Yoshi.

所以她讓我去廚房 和她先生，良，談談。

Now, Yoshi didn't speak much English either,

良也不怎麼會說英文，

but we managed to communicate with one another.

但我們還是找到了和彼此溝通的辦法。

He hired me as a dishwasher and trained me as a kitchen hand.

他以洗碗工的職位雇用我， 並訓練我成為廚房助手。

Now, that couple's kindness set me on a path

這對夫妻的仁慈開啟了我往後的道路，

where hard work and persistence led me to my graduation

我的努力和毅力

讓我畢業成為了一名軟體工程師，

as a software developer

and went on to become a global executive with IBM

接著晉升成為 IBM 的全球高階主管，

and later, chief information officer of Qantas Airways.

再成為澳洲航空的首席資訊長。

Now I want artificial intelligence

現在我希望人工智慧

to do at a massive scale what that couple did for me:

能將那對夫妻為我做的規模化：

give disadvantaged people tools to find work,

給予弱勢族群求職的工具，

give them the skills to be great at their jobs,

授予他們做好工作的技能，

get them to do their jobs safely,

讓他們懂得工作時如何確保安全，

to give them a break.

給他們一個機會。

You hear stories

你會聽到一些故事說

about how artificial intelligence is going to take away jobs

人工智慧將會奪走人類的工作，

and automate everything.

自動化所有事情。

And in some cases that might be true,

在某些情況下，這可能是事實，

but I can tell you in the real world right now,

但我可以告訴你， 現在在現實世界中，

AI is making amazing things possible for organizations

人工智慧正在實現許多美好的事，

幫助組織團體， 以及原本遠遠落後的人們。

and for people who otherwise would have been left behind.

Language, education and location are no longer the barriers they once were.

語言、教育、地點不再是障礙。

And to help break down those barriers

幫助人們打破那些障礙

is one of the reasons I founded my company.

是我創立公司的原因之一。

Much of our work is in global food supply chains,

我們大多應用在 全球食物供應鏈的產業上，

especially in the meat industry.

特別是肉品業。

We use computer vision-based AI

我們用電腦視覺為基礎的人工智慧

to create transparency for consumers

提供消費者透明的資訊，

and to reward producers who operate ethically and sustainably.

並獎勵有職業道德 而且永續經營的業者。

But AI can do much more than that.

但人工智慧還可以做更多。

For example, it can notice unsafe behaviors,

舉例來說，它可以發現危險的行為，

like if someone is not wearing their personal protective gear correctly,

像是有人沒有正確穿戴防護裝備，

or someone not following the hygiene procedures,

或是有人沒有遵守衛生管理程序，

or if someone needs help on how to carry out a specific task

或是有人需要協助來完成某項工作，

because they're not following the recipe correctly.

因為他們沒有好好地照著流程做。

We can make sure people are socially distancing

我們可以確保大家有保持社交距離，

and can provide contact tracing if needed.

需要時也可以提供接觸史的追蹤資料。

We then deliver individualized training to that person's preferred language

並且用每個人的偏好語言 來提供個人化的教育訓練，

both in written and audio formats.

書面和語音的形式都有。

Now, ability to read or write or to speak the local language

現在，當地語言的讀寫或是口說能力

are no longer the obstacles they once were.

不再是道障礙。

Many of the employees in the food industry

許多食品產業的員工

are often migrants, refugees or people from disadvantaged backgrounds

常常是移民、難民， 或是來自弱勢背景的人，

who might not be able to speak the local language

他們可能不會說當地的語言，

and often might not be able to read or write well.

也常常不太會讀或寫。

In fact, one of our customers

事實上，我們有個客戶，

has 49 languages spoken in some of their facilities,

他們有些場所 所用的語言高達 49 種，

with English long way down the list.

說英文的只是少數。

When we can see opportunities for improvements

當我們能看到改善的機會，

and then deliver training with that person's preferred language,

並且用每個人偏好的語言進行訓練，

it makes huge difference to the organization and to its people.

這對組織和他們的員工 帶來很大的影響。

And that is only the beginning.

這才剛開始而已。

When I was very young --

當我非常小的時候，

about five or six years old, living in that tiny village --

大概五、六歲的時候， 住在那小小的村莊裡，

one of my jobs was to carry buckets of water

其中一項工作是提著桶子，

from the well to the huts.

從水井帶水回家。

And I remember putting the buckets down in every 20 meters or so

我記得大概每 20 公尺 就要把桶子放下，

and how the handles digged into my hands.

還有桶子的把手扎進手裡的感覺。

They were so heavy,

它們非常重，

and I was so scrawny because we didn't have enough to eat.

而且我骨瘦如柴， 因為我們沒有足夠的食物。

Even though that experience taught me resilience,

雖然那段經驗培養了我的適應力，

it's not something I want any other child to go through.

但我不想讓其他孩子 也經歷那樣的過程。

I want to live in a world where people are not limited

我的理想世界裡， 大家不會受到種種限制，

by local language, by geography,

受到當地語言，或地理區域的影響，

by lack of access to knowledge and training,

或是缺乏取得知識或是訓練的管道，

where everyone is safe at work,

大家都能在安全的環境中工作，

when nobody's excluded because they cannot read or write,

沒有人會因為他們不會讀寫 就被排除在外，

where everyone can fulfill their potential.

每個人都能發揮他們最大的潛力。

Now AI can deliver this world.

人工智慧能實現這樣的世界。

Thank you.

謝謝。