How AI Can Bridge the Deaf and Hearing Worlds | Adam Munder | TED

翻译人员: Yip Yan Yeung 校对人员: XU Gloria

Christan Hansen: Adam, wait.

克里斯滕·汉森： 亚当，等等。

They need an interpreter.

他们需要手语翻译。

Now I'm ready.

我准备好了。

Go ahead.

来吧。

Hello, you guys need an interpreter.

大家好，你们需要手语翻译。

Thank you for briefly experiencing what it's like for me

感谢大家简短地体验一下我

and millions of other Deaf people worldwide

和全球数百万其他聋人

when we don't have an interpreter and we need to order a coffee,

在没有手语翻译却需要点一杯咖啡、

check into a hotel, or complete other daily tasks.

入住酒店或完成其他日常任务时的感受。

What I was trying to share with you

我想和大家分享的是

was a frustrating experience that my wife and I recently had.

我和我太太最近的一次令人沮丧的经历。

My wife is also Deaf

我太太也是一名聋人，

and we took our daughter to a doctor's appointment.

我们带女儿去看医生。

When we arrived,

我们到达时，

I'd asked for either an on-site or a virtual interpreter.

我要求一名线下或线上的手语翻译。

Unfortunately, they told me neither were available,

不幸的是，他们告诉我两种选项都没有，

so I had to write back and forth with the receptionist at the front desk.

所以我不得不在前台和接待员写来写去。

To make matters worse, when the doctor came into the room,

更糟糕的是，当医生进入房间时，

he said, "Oh, it's alright.

他说：“哦，没关系。

We'll just have your daughter interpret for you."

就让你们的女儿来翻译吧。”

So could you imagine going to the doctor's appointment

你能想象去看医生，

and being told by the doctor that your seven-year-old is going to relay

然后医生告诉你， 由你七岁的孩子把信息转述给你吗？

the information to you?

This was just one example of the two different worlds

这只是我身处于 两个不同世界的一个例子。

that I navigate.

In my personal life,

在我的个人生活中，

I raise my kids, I manage rental properties,

我抚养孩子、管理出租物业、

I flip buildings,

翻新房屋，

and I'm working on a coffee roastery.

还在咖啡烘焙工坊工作。

In this world,

在这个世界中，

I interact with hearing individuals every day:

我每天都与听力健全的人士互动：

teachers, lawyers,

教师、律师、

real estate agents, contractors.

房地产经纪人、承包商。

Yet still to this day,

然而，直到今天，

I have to rely on a smartphone to text back and forth

我还是得依靠智能手机反复打字，

or write with paper and pen to the people I interact with.

或用纸笔写给与我互动的人。

Then I have the professional world

我还有一个成功的职场世界，

where I have succeeded,

in part due to having two highly qualified interpreters.

部分原因是我有两名 相当称职的手语翻译。

I have the same degrees,

我与听力健全的同事有相同的学历、

the same educational background,

相同的教育背景、相同的工作职责。

the same job responsibilities as my hearing peers.

I solve the same engineering problems in a very competitive,

我在竞争激烈、快节奏的环境中 解决同样的工程问题。

fast-paced environment.

But the playing field isn't level.

但是竞争环境并不公平。

And all of my daily collaborations,

我所有的日常合作、

all of my meetings and presentations,

所有会议和演讲，

everything hinges on my interpreters.

一切都依赖于我的手语翻译。

I am very fortunate, though.

不过，我很幸运。

My employer

我的雇主确保我能够

ensures that I have access

to the same information that my hearing colleagues do.

获取与听力健全的同事相同的信息。

Unfortunately, this is not true for many Deaf throughout the world.

不幸的是，对于全球许多聋人来说， 情况并非如此。

Interpreters are very expensive and scarce.

手语翻译非常昂贵且稀缺。

Where I live in Arizona,

我住在亚利桑那州，

there are more than 1.1 million individuals with a hearing loss.

有超过 110 万人有听力障碍。

And only about 400 licensed interpreters.

只有大约 400 名持证手语翻译。

So there's scarcity of tools available for us,

我们可用的工具很少，

and our communication options are very limited.

我们的沟通选择非常有限。

This puts us in a survival mode,

这让我们进入生存模式，

forcing us to use the resources that are at our disposal.

迫使我们使用可用的资源。

Writing back and forth on paper and pen,

在纸笔上来回书写，

or using a smartphone to text

或使用智能手机打字

is not equivalent to American Sign Language.

并不等同于美国手语。

The details and nuance that make us human are lost in both our personal

我们人性的细节和微妙之处 在我们的个人

and business conversations.

和商务对话中都消失了。

So we're bringing the humanity back to these conversations.

我们要将人性带回这些对话中。

I've done that by building a platform called OmniBridge.

为此，我构建了一个名为 OmniBridge 的平台。

So my team has established this bridge

我的团队在聋人世界和 听力健全世界之间建立了这座桥梁。

between the Deaf world and the hearing world.

Bringing these worlds together without forcing one to adapt to the other.

在不强迫一个世界迁就另一个世界的 情况下将它们联结在一起。

So we're using the power of AI to analyze thousands of signs in ASL

我们正在借助 AI 的力量 分析 ASL 中的上千个手势

and translate them into English.

并将其翻译成英文。

Now, thousands may seem small,

上千个看似很少，

but ASL is very complex.

但是美国手语非常复杂。

With slight nuance and changes in body language

肢体语言的细微差别和变化

it can change the meaning of a sign.

都会改变手势的含义。

For instance, the sign "big."

例如，“大”（big）的手势，

Or "enormous."

或者“巨大”（enormous）。

Today, with the advancement in compute on AI PCs,

如今，随着 AI 电脑计算的进步，

we're able to run our models locally without relying on the internet,

我们能够在不依赖互联网的情况下 在本地运行我们的模型，

which dramatically increases accessibility.

这极大地提高了可访问性。

So I'd like to show you an alpha version of this in action.

我想向大家现场展示 Alpha 版本。

And I want to show you how this could have changed my interaction

我想展示这项技术将如何改变 我在看医生时的互动。

at the doctor appointment had this been available.

I'd like to invite Hasiba on stage.

我想邀请哈西巴上台。

She's going to pretend to be our receptionist at the doctor's office.

她会扮演诊所的接待员。

What you're going to see on screen is a bidirectional conversation,

你将在屏幕上看到双向对话，

where the software will translate my sign into the blue text,

软件会将我的手势翻译成蓝色文本，

and Hasiba's spoken English will be in gray.

而哈西巴口述的英语 将显示为灰色。

Hasiba: Hi, how's it going?

哈西巴：嗨，最近如何？

[Hi, how's it going?]

[嗨，最近如何？]

(Applause)

（掌声）

[I am good.]

[我很好。]

[I will like to use your technology to communicate with you.]

[我想用你的技术与你沟通。]

Hasiba: Sure, we can use OmniBridge.

哈西巴：好的， 我们来用 OmniBridge。

Could you tell me the name of the patient?

你能告诉我患者的名字吗？

Sophie's my sister's name.

我姐姐也叫苏菲。

That's so fun.

太有趣了。

What's Sophie's date of birth?

苏菲的生日是？

Perfect.

完美。

The doctor's going to be here with you shortly.

医生很快就会来接待你。

[Thank you so much.]

[非常感谢。]

Hasiba: Thank you.

哈西巴：谢谢。

(Applause and cheers)

（掌声和欢呼）

AM: So thank you.

亚当·蒙德：谢谢。

You can see that with this

你可以看到，有了它，

there's much less confusion and frustration.

困惑和抓狂就会少得多。

And the receptionist and I were able to establish a connection.

接待员和我得以建立联系。

The best thing of all

最棒的是，

is that my daughter just had to be the patient.

我的女儿只需要当患者即可。

So we're changing the world through the power of AI.

我们正在通过 AI 的力量改变世界。

Not just revolutionizing technology,

不仅革新了技术，

but enhancing that human connection.

还增强了人际关系。

My team is focused on using the AI PC,

我的团队专注于使用 AI 电脑

and the power of AI

以及 AI 的力量

to humanize and include

来实现人性化和包容性，

to really, truly level the playing field.

从而真正创造公平的竞争环境。

It's two languages,

这使两种语言——

signed and spoken,

手语和口语，

in one seamless conversation.

无缝衔接于同一个对话之中。

Thank you.

谢谢。

(Applause)

（掌声）