The real reason female entrepreneurs get less funding | Dana Kanze

114,421 views ・ 2019-01-17

TED


请双击下面的英文字幕来播放视频。

翻译人员: jacks peng 校对人员: Alex Liu
00:17
This is me at five years old,
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这是我5岁的时候,
00:19
shortly before jumping into this beautifully still pool of water.
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正准备跳进这美丽而平静的水潭。
00:24
I soon find out the hard way that this pool is completely empty
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我很快就痛苦地发现, 这个水池完全是空的,
00:29
because the ice-cold water is near freezing
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因为池里的水快结冰了,
00:31
and literally takes my breath away.
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几乎让我无法呼吸。
00:35
Even though I already know how to swim,
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即便我已经知道如何游泳,
00:37
I can't get up to the water's surface, no matter how hard I try.
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但不管我怎么努力尝试, 都无法到达水面。
00:42
That's the last thing I remember trying to do before blacking out.
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那是在我晕倒前 记得的最后一个事情。
00:46
Turns out, the lifeguard on duty had been chatting with two girls
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原来,当我跳进去的 时候,当值救生员
00:49
when I jumped in,
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在跟两位女孩聊天,
00:51
and I was soon underwater,
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并且我很快就沉入水中,
00:53
so he couldn't actually see or hear me struggle.
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所以他无法看到或听到我的挣扎。
00:57
I was eventually saved by a girl walking near the pool
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我最终被在泳池旁 散步的一位女孩解救,
01:00
who happened to look down and see me.
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她碰巧低头看到了我。
01:04
The next thing I know, I'm getting mouth-to-mouth
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接下来我只记得, 有人给我做了人工呼吸,
01:06
and being rushed to the hospital to determine the extent of my brain loss.
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并快速把我送去医院, 以确定我的大脑是否受到损伤。
01:11
If I had been flailing at the water's surface,
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如果我一直在水面挣扎,
01:15
the lifeguard would have noticed and come to save me.
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救生员可能会很快注意到并来救我。
01:19
I share this near-death experience because it illustrates
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我分享这个濒死体验,是因为它反映了
01:22
how dangerous things are when they're just beneath the surface.
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隐藏在表面之下的事物是多么的危险。
01:27
Today, I study implicit gender bias in start-ups,
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今天,我致力于研究 初创企业中的隐性性别偏见,
01:31
which I consider to be far more insidious than mere overt bias
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基于相似的理由,我认为这会比
01:36
for this very same reason.
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公开的偏见更阴险。
01:38
When we see or hear an investor
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当我们看到或听到一位投资人
01:40
behaving inappropriately towards an entrepreneur,
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对一个创业者做出了不当言行,
01:43
we're aware of the problem
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我们注意到了问题所在,
01:45
and at least have a chance to do something about it.
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并且至少有机会去做点什么。
01:49
But what if there are subtle differences
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但如果投资者和创业者之间的交流
01:52
in the interactions between investors and entrepreneurs
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存在会影响最终结果,
01:56
that can affect their outcomes,
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而且是我们没有意识到,
01:58
differences that we're not conscious of,
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无法直接看到或者听到的细微差别,
02:02
that we can't directly see or hear?
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会怎样呢?
02:06
Before studying start-ups at Columbia Business School,
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在哥伦比亚商学院研究初创企业前,
02:09
I spent five years running and raising money for my own start-up.
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我花了5年时间运作 自己的公司和募集资金。
02:13
I remember constantly racing around to meet with prospective investors
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我记得总是跑来跑去 见各种潜在的投资人,
一边尝试着管理我的生意。
02:18
while trying to manage my actual business.
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02:20
At one point I joked that I had reluctantly pitched
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我曾一度开玩笑说我不情愿地向
02:23
each and every family member, friend, colleague, angel investor
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每一个亲人,朋友,同事,天使投资人
02:27
and VC this side of the Mississippi.
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和密西西比这边的风险投资人推销。
02:30
Well, in the process of speaking to all these investors,
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在跟所有这些投资人的交谈中,
02:33
I noticed something interesting was happening.
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我注意到一些有趣的事情。
02:35
I was getting asked a very different set of questions than my male cofounder.
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我会比我的男性合伙人多问到 一些非常不同的问题。
02:39
I got asked just about everything that could go wrong with the venture
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我被问到了几乎所有 可能会让项目出错
02:43
to induce investor losses,
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导致投资人损失的问题,
02:45
while my male cofounder was asked about our venture's home run potential
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而我的男性合伙人被问到的则是 我们企业的自主经营潜力,
02:49
to maximize investor gains,
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如何使投资者收益最大化,
02:51
essentially everything that could go right with the venture.
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基本都是那些符合 投资公司利益的问题。
02:54
He got asked how many new customers we were going to bring on,
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他被问到我们打算发展多少新客户,
02:57
while I got asked how we were going to hang on to the ones we already had.
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而我被问到我们打算如何 留住我们已有的客户。
03:01
Well, as the CEO of the company, I found this to be rather odd.
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作为公司的CEO, 我发现这点相当奇怪。
03:05
In fact, I felt like I was taking crazy pills.
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事实上,我感到有些抓狂。
03:09
But I eventually rationalized it by thinking,
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但我最终想办法把它合理化了,
03:11
maybe this has to do with how I'm presenting myself,
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也许这与我自我介绍的方式有关,
03:13
or it's something simply unique to my start-up.
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或者这只是我的创业公司独有的问题。
03:17
Well, years later I made the difficult decision to leave my start-up
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几年后,我做了个艰难的决定, 离开了我的初创公司,
03:21
so I could pursue a lifelong dream of getting my PhD.
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这样我就能追求我的 终生梦想——拿到博士学位。
03:25
It was at Columbia that I learned about a social psychological theory
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在哥伦比亚大学,我学到了一种
03:29
originated by Professor Tory Higgins called "regulatory focus,"
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由托利•希金斯教授提出的 名为“调节焦点理论”的社会心理学理论,
它区分了促进和防御
03:34
which differentiates between two distinct motivational orientations
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03:37
of promotion and prevention.
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这两种截然不同的动机取向。
03:40
A promotion focus is concerned with gains
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促进焦点专注于收益
03:42
and emphasizes hopes, accomplishments and advancement needs,
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和强调理想,成就和进步需求,
03:47
while a prevention focus is concerned with losses
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而防御焦点专注于损失
03:49
and emphasizes safety, responsibility and security needs.
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并强调保险、责任和安全需求。
03:54
Since the best-case scenario for a prevention focus
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因为防御焦点的最佳方案是
03:57
is to simply maintain the status quo,
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保持现状,
04:00
this has us treading water just to stay afloat,
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有点像我们踩水只是为了浮在水面上,
04:03
while a promotion focus instead has us swimming in the right direction.
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而促进焦点却是为了 让我们朝正确的方向游去。
04:08
It's just a matter of how far we can advance.
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这只是我们能走多远的问题。
04:13
Well, I had my very own eureka moment when it dawned on me
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当看到这个理论时我灵光一闪,
04:16
that this concept of promotion
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促进焦点的概念
04:18
sounded a lot like the questions posed to my male cofounder,
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听起来很像向我的 男性合伙人提出的问题,
04:21
while prevention resembled those questions asked of me.
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而防御焦点代表了问我的那些问题。
04:26
As an entrepreneurship scholar,
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作为一位创业者学者,
04:27
I started digging into the research on start-up financing
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我开始深入研究创业融资问题,
并发现在男性和女性创始人的
04:31
and discovered there's an enormous gap
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04:33
between the amount of funds that male and female founders raise.
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融资数额上存在巨大的鸿沟。
04:38
Although women found 38 percent of US companies,
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虽然女性创建了38%的美国公司,
04:43
they only get two percent of the venture funding.
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她们只拿到2%的投资基金。
04:47
I got to thinking:
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我于是就想:
04:49
what if this funding gap is not due to any fundamental difference
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如果这种资金落差不是 因为任何男人和女人
04:53
in the businesses started by men and women?
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所成立公司的根本差异导致的呢?
04:56
What if women get less funding than men
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如果女性比男性得到更少的融资
04:59
due to a simple difference in the questions that they get asked?
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是因为被询问的问题 不一样所导致的呢?
05:04
After all, when it comes to venture funding,
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毕竟涉及到企业融资时,
05:06
entrepreneurs need to convince investors of their start-up's home run potential.
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企业需要说服投资人相信 他们公司的自主经营潜力。
05:11
It's not enough to merely demonstrate
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仅仅证明你
不会让投资人亏钱是不够的。
05:13
you're not going to lose your investors' money.
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05:15
So it makes sense that women would be getting less funding than men
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所以如果女性进行的是一场防御焦点
05:19
if they're engaging
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而非促进焦点的对话,
05:20
in prevention as opposed to promotion-oriented dialogues.
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她们拿到的钱 比男性少就说得过去了,
05:24
Well, I got the chance to test this hypothesis
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在纽约市举办的
05:27
on companies with similar quality and funding needs across all years
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自2010年设立的
05:32
at the funding competition known as TechCrunch Disrupt
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名为TechCrunch Disrupt Startup battle 的融资竞赛中,
05:35
Startup Battlefield has run in New York City
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我找机会从有相似品质 和融资需求的公司身上
05:38
since its inception in 2010.
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验证了这一假设。
05:42
TechCrunch is widely regarded as the ideal place for start-ups to launch,
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TechCrunch被广泛认为是 启动创业公司的理想场合,
05:46
with participants including start-ups that have since become household names,
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参加者包括后来家喻户晓的创业公司,
05:50
like Dropbox, Fitbit and Mint,
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如Dropbox, Fitbit和Mint,
05:52
presenting to some of the world's most prominent VCs.
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向世界顶尖风险投资机构展示自己。
05:56
Well, despite the comparability of companies in my sample,
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尽管这些公司样本有可比性问题,
06:00
male-led start-ups went on to raise five times as much funding
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但男性主导的创业公司 融资的金额仍然是
06:03
as the female-led ones.
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女性主导的5倍之多。
06:06
This made me especially curious to see what's driving this gender disparity.
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这让我尤其好奇想弄清是什么 导致了这个性别差异。
06:11
Well, it took a while,
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这花了点时间,
06:12
but I got my hands on all the videos of both the pitches and the Q and A sessions
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但我找到了来自TechCrunch的 所有的演示和问答环节的视频,
06:17
from TechCrunch, and I had them transcribed.
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并把它们转录成文本。
06:20
I first analyzed the transcripts
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我首先通过一个名为
06:22
by loading a dictionary of regulatory-focused terms
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LIWC的语言查询和字数统计软件中
06:26
into the Linguistic Inquiry and Word Count software called LIWC.
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加载一个调节定向的 术语词典来分析这些文本。
06:30
This LIWC software generated the frequencies
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LIWC软件统计了
06:32
of promotion and prevention words in the transcribed text.
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转录文本中促进和防御的频次。
06:36
As a second method,
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第二种方法是,
06:38
I had each of the questions and answers manually coded
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我的每一个问题和答案 都是由哥伦比亚大学的
06:42
by the Tory Higgins Research Lab at Columbia.
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托利·希金斯研究实验室手工编写的。
06:46
Regardless of the topic at hand,
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不管手头的话题是什么,
06:48
an intention can be framed in promotion or prevention.
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意图都可以在促进或防御中被框定。
06:52
Let's take that topic of customers I mentioned briefly earlier.
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让我们以前面简要提到的 客户这个话题为例。
06:57
A promotion-coded question sounds like,
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促进类的问题大多是这样,
06:59
"How many new customers do you plan to acquire this year?"
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“你今年打算获取多少新用户?”
07:02
while a prevention-coded one sounds like,
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而预防类的问题多是,
“你打算如何留住你现有的用户?”
07:05
"How do you plan to retain your existing customers?"
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07:09
During the same time,
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与此同时,
07:10
I also gathered background information
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我也收集了
对创业公司和创业者来说可能 会影响他们融资的背景信息,
07:13
on the start-ups and entrepreneurs that can affect their funding outcomes,
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07:17
like the start-up's age, quality and funding needs
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如创业公司的年限,质量和资金需求
07:20
and the entrepreneur's past experience,
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以及创业的历史经验,
07:22
so I could use these data points as controls in my analysis.
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这样我就可以在分析中使用 这些数据点作为对照。
07:26
Well, the very first thing that I found
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我首先发现的是
他们的创业宣讲的方式并无差异。
07:29
is that there's no difference in the way entrepreneurs present their companies.
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07:33
In other words, both male and female entrepreneurs
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换句话说,男性和女性创业者
07:36
use similar degrees of promotion and prevention language
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在他们的实际宣讲环节中 所使用的促进和预防语言
07:40
in their actual pitches.
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处于同类水平。
所以排除了创业者一方的差异后,
07:42
So having ruled out this difference on the entrepreneur's side,
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我又转到到投资者这边,
07:45
I then moved on to the investor's side,
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07:47
analyzing the six minutes of Q&A sessions
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分析了创业者展示环节后的
07:50
that entrepreneurs engaged in with the VCs after pitching.
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风险投资者参与的6分钟问答环节。
07:54
When examining the nearly 2,000 questions
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当浏览了将近2千个问题
07:57
and corresponding answers in these exchanges,
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和这些交流中给出的相应答案时,
08:01
both of my methods showed significant support
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我的方法都显示出了显著支撑
08:04
for the fact that male entrepreneurs get asked promotion questions
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男性创业者会被问促进焦点类问题,
08:08
and female entrepreneurs get asked prevention questions.
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而女性创业者会被问 防御焦点类问题的事实。
08:12
In fact, a whopping 67 percent of the questions posed
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事实上,高达67%抛给
08:17
to male entrepreneurs were promotion-focused,
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男性创业者的问题是促进焦点的问题,
08:19
while 66 percent of those posed to female entrepreneurs were prevention-focused.
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而有66%抛给女性创业者的 问题是防御焦点的问题。
08:25
What's especially interesting
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尤其有趣的是,
08:27
is that I expected female VCs
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我期待女性风投者的行为
08:30
to behave similarly to male VCs.
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与男性风投者类似。
08:35
Given its prevalence in the popular media and the venture-funding literature,
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鉴于它在大众媒体和 风险投资文献中的流行程度,
08:39
I expected the birds-of-a-feather theory of homophily to hold here,
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我期待一丘之貉的同质性 偏好理论在这里成立,
08:44
meaning that male VCs would favor male entrepreneurs
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这意味着男性风投者会在促进问题上
08:47
with promotion questions
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偏向男性创业者,
08:49
and female VCs would do the same for female entrepreneurs.
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而女性风投者会对 女性创业者做类似的事情。
08:53
But instead, all VCs displayed the same implicit gender bias
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但相反,所有的风投者都 展示了同样的隐性性别偏见,
08:59
manifested in the regulatory focus of the questions they posed
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这反映在他们针对男性和女性创业者
09:02
to male versus female candidates.
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提出的问题的调节焦点上。
09:05
So female VCs asked male entrepreneurs promotion questions
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也就是说,女性风投者 会问男性创业者促进问题,
09:09
and then turned around and asked female entrepreneurs prevention questions
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然后转过来问女性创业者防御问题,
09:13
just like the male VCs did.
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就跟男性风投者一样。
09:16
So given the fact that both male and female VCs
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所以考虑到男性和女性风投
09:19
are displaying this implicit gender bias,
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都展示出了这种隐性性别偏见,
09:22
what effect, if any, does this have on start-up funding outcomes?
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这对创业融资的结果 有什么潜在影响吗?
09:27
My research shows it has a significant effect.
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我的研究揭示了显著的影响。
09:31
The regulatory focus of investor questions
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投资者的调节焦点问题
09:33
not only predicted how well the start-ups would perform
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不仅可以预测出创业公司在
09:37
at the TechCrunch Disrupt competitions
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TechCrunch Disrupt竞赛中的表现,
09:40
but also how much funding the start-ups went on to raise in the open market.
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而且也能预测出创业公司在 公开市场能得到多少资金。
09:45
Those start-ups who were asked predominantly promotion questions
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那些主要被问到促进问题的创业者,
09:48
went on to raise seven times as much funding
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其融资金额是被问到防御问题的
09:52
as those asked prevention questions.
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创业者的7倍之多。
09:55
But I didn't stop there.
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但我并没有止步于此。
09:57
I then moved on to analyze entrepreneurs' responses to those questions,
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我随后转而分析创业者 对这些问题的回应,
10:01
and I found that entrepreneurs are apt to respond in kind
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我发现创业者会对他们得到的问题
10:05
to the questions they get,
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做出对应的回应,
10:07
meaning a promotion question begets a promotion response
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意思是促进的问题会得到促进的答复,
10:10
and a prevention question begets a prevention response.
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而预防的问题会得到预防的回应。
10:13
Now, this might make intuitive sense to all of us here,
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我们可能都对此有直观的理解,
10:17
but it has some unfortunate consequences in this context of venture funding.
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但在风险投资的背景下, 它会带来一些不幸的后果。
10:22
So what ends up happening
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所以最后,
10:24
is that a male entrepreneur gets asked a promotion question,
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男性创业者被问到促进问题,
10:27
granting him the luxury to reinforce his association
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给了他这种“奢侈”,从而得以增强其
10:31
with the favorable domain of gains by responding in kind,
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处于可以获得实物回报的 有利位置的联想,
10:35
while a female entrepreneur gets asked a prevention question
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而女性创业者被问到预防问题,
10:38
and inadvertently aggravates her association
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无形中加重了她会
10:41
with the unfavorable domain of losses by doing so.
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亏损的不利境地的联想。
10:45
These responses then trigger venture capitalists' subsequent biased questions,
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这些回答会引发风险投资家 随后提出的带偏见的问题,
10:50
and the questions and answers collectively fuel a cycle of bias
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这些问题和答案共同 助长了偏见的循环,
10:54
that merely perpetuates the gender disparity.
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只会使性别偏见永远存在下去。
10:57
Pretty depressing stuff, right?
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非常令人沮丧,对吧?
10:59
Well, fortunately, there's a silver lining to my findings.
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幸运的是,我的发现还有一线希望。
11:03
Those plucky entrepreneurs who managed to switch focus
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那些成功地用促进答案回应防御问题
11:07
by responding to prevention questions with promotion answers
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从而扭转关注点的勇敢创业者
11:11
went on to raise 14 times more funding
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融资的金额要比
用防御答案回应防御问题的
11:15
than those who responded to prevention questions
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11:17
with prevention answers.
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创业者高14倍。
11:19
So what this means is that if you're asked a question
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所以这就意味着假如你被问到了
11:22
about defending your start-up's market share,
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捍卫你初创公司市场份额的问题,
11:25
you'd be better served to frame your response
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你最好根据整个市场蛋糕的大小
11:27
around the size and growth potential of the overall pie
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和增长潜力来设计您的回应,
11:31
as opposed to how you merely plan to protect your sliver of that pie.
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而非表现出只打算 保护自己那一小块蛋糕。
11:36
So if I get asked this question,
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所以如果我被问到这个问题,
11:37
I would say,
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我会说,
11:39
"We're playing in such a large and fast-growing market
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“我们处在一个庞大 且快速增长的市场,
肯定会吸引新的进入者。
11:42
that's bound to attract new entrants.
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11:44
We plan to take increasing share in this market
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我们打算利用我们企业的独特资产
11:47
by leveraging our start-up's unique assets."
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去增长这个市场的份额。”
11:50
I've thus subtly redirected this dialogue into the favorable domain of gains.
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这样一来,我就巧妙地将这一对话 重新引入了对我有利的领域。
11:56
Now, these results are quite compelling among start-ups that launched at TechCrunch
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这些结果在TechCrunch上启动的 初创企业中相当有说服力,
12:00
but field data can merely tell us that there's a correlational relationship
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但实地数据只能告诉我们调节定向
12:04
between regulatory focus and funding.
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和融资之间存在相关关系。
12:07
So I sought to see whether this difference in regulatory focus
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因此,我试图通过对天使投资者
12:10
can actually cause funding outcomes
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和普通人进行对照实验,
12:13
by running a controlled experiment
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看看调节定向的这种差异
12:15
on both angel investors and ordinary people.
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是否真的导致不同的融资结果。
12:18
Simulating the TechCrunch Disrupt environment,
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通过模拟TechCrunch Disrupt的环境,
12:21
I had participants listen to four six-minute audio files
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我参与倾听了4个包括10个问答的
12:25
of 10 question-and-answer exchanges
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6分钟音频,
12:28
that were manipulated for promotion and prevention language,
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这些问题包含促进和预防用语,
12:31
and then asked them to allocate a sum of funding
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然后让他们按认为合适的方式
12:34
to each venture as they saw fit.
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为每个企业分配资金。
12:36
Well, my experimental results reinforced my findings from the field.
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我的实验结果印证了我实地的发现。
那些被问到促进问题场景的创业者
12:41
Those scenarios where entrepreneurs were asked promotion questions
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募集到的资金是
12:45
received twice the funding allocations
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12:47
of those where entrepreneurs were asked prevention questions.
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被问预防问题者的两倍。
12:51
What's especially promising
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尤其有前景的是
12:53
is the fact that those scenarios where entrepreneurs switched
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那些接收到预防问题
12:56
as opposed to matched focus when they received prevention questions
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但成功将问题进行转变的创业者
13:00
received significantly more funding from both sets of participants.
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从两边的参与者中拿到了更多的资金。
13:06
So to my female entrepreneurs out there,
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女企业家们,
13:08
here are a couple simple things you could do.
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这是几点你能做的事情。
13:11
The first is to recognize the question you're being asked.
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首先是认可你被问到的问题。
你是不是被问到了预防问题?
13:15
Are you getting a prevention question?
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13:17
If this is the case, answer the question at hand by all means,
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如果是这种情况,务必回答手头的问题,
13:21
but merely frame your response in promotion
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但你要用促进的方式回答,
13:24
in an effort to garner higher amounts of funding for your start-ups.
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从而给你的初创公司争取更多的资金。
13:29
The unfortunate reality, though,
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虽然,很遗憾,
13:32
is that both men and women evaluating start-ups
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男性和女性评估初创公司时
13:35
display the same implicit gender bias in their questioning,
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在他们的问题中展示了 同样的隐性性别偏见,
13:38
inadvertently favoring male entrepreneurs over female ones.
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无意中偏爱男性创业者 多于女性创业者。
13:43
So to my investors out there,
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说给我的投资者们,
13:45
I would offer that you have an opportunity here
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我会向你们建议,你们有机会
13:49
to approach Q&A sessions more even-handedly,
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去更公平地对待问答环节,
13:52
not just so that you could do the right thing,
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你不仅仅能做正确的事情,
13:55
but so that you can improve the quality of your decision making.
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还可以提升你决策的质量。
14:00
By flashing the same light on every start-up's potential
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用同样的眼光看待每一个初创企业
14:04
for gains and losses,
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盈利和亏损的潜力,
14:06
you enable all deserving start-ups to shine
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你让所有值得的创业者脱颖而出,
并在这个过程中获得最大的回报。
14:09
and you maximize returns in the process.
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14:12
Today, I get to be that girl
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今天,我要成为那个在泳池旁边
14:15
walking by the pool,
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散步的女孩,
14:17
sounding the alarm
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对表面之下
14:19
that something is going on beneath the surface.
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发生的事情发出警报。
14:23
Together, we have the power to break this cycle
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我们齐心协力,就能打破创业募资中
14:26
of implicit gender bias in start-up funding.
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隐性性别偏见的循环。
14:30
Let's give the most promising start-ups,
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让我们给最有前途的初创企业
14:33
regardless of whether they're led by men or women,
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一个成长和成功的机会,
14:36
a fighting chance to grow and thrive.
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无论它们是由男性还是女性领导的。
14:40
Thank you.
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谢谢。
14:41
(Applause)
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(鼓掌)
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