Body language online - 6 Minute English

84,442 views ใƒป 2021-12-09

BBC Learning English


ืื ื ืœื—ืฅ ืคืขืžื™ื™ื ืขืœ ื”ื›ืชื•ื‘ื™ื•ืช ื‘ืื ื’ืœื™ืช ืœืžื˜ื” ื›ื“ื™ ืœื”ืคืขื™ืœ ืืช ื”ืกืจื˜ื•ืŸ. ื›ืชื•ื‘ื™ื•ืช ืžืชื•ืจื’ืžื•ืช ืžืชื•ืจื’ืžื•ืช ื‘ืžื›ื•ื ื”.

00:02
Hello. This is 6 Minute English from
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ืฉืœื•ื. ื–ื•ื”ื™ 6 ื“ืงื•ืช ืื ื’ืœื™ืช ืžื‘ื™ืช
00:10
BBC Learning English. I'm Neil.
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BBC Learning English. ืื ื™ ื ื™ืœ.
00:12
And I'm Sam. When Neil and I record
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ื•ืื ื™ ืกื. ื›ืฉื ื™ืœ ื•ืื ื™ ืžืงืœื™ื˜ื™ื
00:15
6 Minute English face-to-face in
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6 ื“ืงื•ืช ืื ื’ืœื™ืช ืคื ื™ื ืืœ ืคื ื™ื
00:18
the BBC Learning English studio,
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ื‘ืื•ืœืคืŸ BBC Learning English,
00:20
which, I am happy to say, we are
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ืžื” ืฉืื ื™ ืฉืžื— ืœื•ืžืจ ืฉืื ื—ื ื•
00:22
doing right now, we look at each
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ืขื•ืฉื™ื ื›ืจื’ืข, ืื ื—ื ื• ืžืกืชื›ืœื™ื ืื—ื“ ืขืœ
00:24
other as we speak. We smile and
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ื”ืฉื ื™ ื‘ื–ืžืŸ ืฉืื ื—ื ื• ืžื“ื‘ืจื™ื. ืื ื• ืžื—ื™ื™ื›ื™ื ื•ืžืฉืชืžืฉื™ื
00:26
use hand gestures and facial
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ื‘ืชื ื•ืขื•ืช ื™ื“ื™ื™ื ื•ื”ื‘ืขื•ืช ืคื ื™ื
00:28
expressions in a type of
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ื‘ืกื•ื’ ืฉืœ
00:30
communication called
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ืชืงืฉื•ืจืช ื”ื ืงืจืืช
00:31
body language.
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ืฉืคืช ื’ื•ืฃ.
00:33
But during the Covid pandemic,
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ืื‘ืœ ื‘ืžื”ืœืš ืžื’ื™ืคืช ืงื•ื‘ื™ื“,
00:34
everyday meetings with work
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ืคื’ื™ืฉื•ืช ื™ื•ืžื™ื•ืžื™ื•ืช ืขื
00:36
colleagues, teachers and
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ืขืžื™ืชื™ื ืœืขื‘ื•ื“ื”, ืžื•ืจื™ื ื•ื—ื‘ืจื™ื
00:37
friends, and 6 Minute English
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, ื•ื”ืงืœื˜ื” ื‘ืื ื’ืœื™ืช ืฉืœ 6 ื“ืงื•ืช
00:39
recording - all moved online.
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- ื›ื•ืœื ืขื‘ืจื• ืœืื™ื ื˜ืจื ื˜.
00:42
Video meetings using software
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ืคื’ื™ืฉื•ืช ื•ื™ื“ืื• ื‘ืืžืฆืขื•ืช ืชื•ื›ื ื•ืช
00:43
like Zoom and Skype became
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ื›ืžื• ื–ื•ื ื•ืกืงื™ื™ืค ื”ืคื›ื•
00:45
the normal way to communicate
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ืœื“ืจืš ื”ืจื’ื™ืœื” ืœืชืงืฉืจ
00:47
with family and friends.
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ืขื ื‘ื ื™ ืžืฉืคื—ื” ื•ื—ื‘ืจื™ื.
00:49
And whatever happens with
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ื•ืžื” ืฉืœื ื™ืงืจื” ืขื
00:50
Covid in the future, it
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ืงื•ื‘ื™ื“ ื‘ืขืชื™ื“,
00:51
seems they're here to stay.
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ื ืจืื” ืฉื”ื ื›ืืŸ ื›ื“ื™ ืœื”ื™ืฉืืจ.
00:53
In this programme, we'll
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ื‘ืชื•ื›ื ื™ืช ื–ื•
00:54
be asking: how has body
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ื ืฉืืœ: ื›ื™ืฆื“
00:56
language changed in the
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ืฉืคืช ื”ื’ื•ืฃ ื”ืฉืชื ืชื”
00:57
world of online video meetings?
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ื‘ืขื•ืœื ืคื’ื™ืฉื•ืช ื”ื•ื•ื™ื“ืื• ื”ืžืงื•ื•ื ื•ืช?
00:59
We'll meet the person who wrote
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ื ืคื’ื•ืฉ ืืช ืžื™ ืฉื›ืชื‘ื” ืืช
01:01
the rulebook for clear
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ืกืคืจ ื”ื—ื•ืงื™ื ืœืชืงืฉื•ืจืช ื‘ืจื•ืจื”
01:03
communication in the digital
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01:04
age - Erica Dhawan, author of
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ื‘ืขื™ื“ืŸ ื”ื“ื™ื’ื™ื˜ืœื™ - ืืจื™ืงื” ื“ื•ื•ืืŸ, ืžื—ื‘ืจืช
01:07
a new book, 'Digital Body Language'.
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ืกืคืจ ื—ื“ืฉ, 'ืฉืคืช ื’ื•ืฃ ื“ื™ื’ื™ื˜ืœื™ืช'.
01:09
But before that, I have a
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ืื‘ืœ ืœืคื ื™ ื›ืŸ, ื™ืฉ ืœื™
01:11
question for you, Sam, and
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ืฉืืœื” ืืœื™ืš, ืกื, ื•ื”ื™ื
01:12
it's about Erica Dhawan. She
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ืขืœ ืืจื™ืงื” ื“ืื•ื•ืืŸ. ื”ื™ื
01:14
may be a communications expert now,
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ืื•ืœื™ ืžื•ืžื—ื™ืช ืชืงืฉื•ืจืช ืขื›ืฉื™ื•,
01:17
but growing up in Pennsylvania
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ืื‘ืœ ื›ืฉื’ื“ืœื” ื‘ืคื ืกื™ืœื‘ื ื™ื”
01:19
she was a shy and quiet
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ื”ื™ื ื”ื™ื™ืชื”
01:21
schoolgirl. So how did Erica
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ืชืœืžื™ื“ืช ื‘ื™ืช ืกืคืจ ื‘ื™ื™ืฉื ื™ืช ื•ืฉืงื˜ื”. ืื– ืื™ืš ืืจื™ืงื”
01:23
beat her shyness and become
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ื ื™ืฆื—ื” ืืช ื”ื‘ื™ื™ืฉื ื•ืช ืฉืœื” ื•ื”ืคื›ื”
01:24
the confident communicator
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ืœืžืชืงืฉืจืช ื”ื‘ื˜ื•ื—ื”
01:26
she is today? Did she:
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ืฉื”ื™ื ื”ื™ื•ื? ื”ืื ื”ื™ื:
01:27
a) attend public speaking classes?,
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ื) ื”ืฉืชืชืคื” ื‘ืฉื™ืขื•ืจื™ ื“ื™ื‘ื•ืจ ื‘ืคื ื™ ืงื”ืœ?,
01:30
b) copy the body language of
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ื‘) ื”ืขืชืงื” ืืช ืฉืคืช ื”ื’ื•ืฃ ืฉืœ
01:32
the cool kids at school? or,
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ื”ื™ืœื“ื™ื ื”ืžื’ื ื™ื‘ื™ื ื‘ื‘ื™ืช ื”ืกืคืจ? ืื•,
01:35
c) raised her hand to answer
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ื’) ื”ืจื™ืžื” ืืช ื™ื“ื” ื›ื“ื™ ืœืขื ื•ืช ืขืœ
01:36
the teacher s questions, even
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ืฉืืœื•ืช ื”ืžื•ืจื”, ื’ื
01:38
if she didn't know the answer?
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ืื ื”ื™ื ืœื ื™ื“ืขื” ืืช ื”ืชืฉื•ื‘ื”?
01:40
I'll guess that c - she raised
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ืื ื™ ืžื ื—ืฉ ืฉื’ - ื”ื™ื ื”ืจื™ืžื” ืืช
01:42
her hand to answer the
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ื™ื“ื” ื›ื“ื™ ืœืขื ื•ืช ืขืœ
01:44
teacher's questions.
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ืฉืืœื•ืช ื”ืžื•ืจื”.
01:45
OK, Sam. We'll reveal the
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ื‘ืกื“ืจ, ืกื. ืืช
01:46
correct answer later
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ื”ืชืฉื•ื‘ื” ื”ื ื›ื•ื ื” ื ื—ืฉื•ืฃ ื‘ื”ืžืฉืš
01:48
in the programme.
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ื”ืชื•ื›ื ื™ืช.
01:49
In face-to-face meetings, we
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ื‘ืคื’ื™ืฉื•ืช ืคื ื™ื ืืœ ืคื ื™ื, ืื ื•
01:51
immediately see someone's reaction
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ืจื•ืื™ื ืžื™ื“ ืืช ื”ืชื’ื•ื‘ื” ืฉืœ ืžื™ืฉื”ื•
01:53
to what we've said through
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ืœืžื” ืฉืืžืจื ื• ื‘ืืžืฆืขื•ืช
01:55
eye contact, where two
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ืงืฉืจ ืขื™ืŸ, ืฉื‘ื• ืฉื ื™
01:57
people look into each
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ืื ืฉื™ื ืžืกืชื›ืœื™ื ื–ื”
01:58
other's eyes as they talk.
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ื‘ืขื™ื ื™ ื–ื” ื‘ื–ืžืŸ ืฉื”ื ืžื“ื‘ืจื™ื.
02:00
Unfortunately, using a web
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ืœืžืจื‘ื” ื”ืฆืขืจ, ืฉื™ืžื•ืฉ
02:01
camera to make eye contact
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ื‘ืžืฆืœืžืช ืื™ื ื˜ืจื ื˜ ืœื™ืฆื™ืจืช ืงืฉืจ ืขื™ืŸ
02:03
is almost impossible in
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ื”ื•ื ื›ืžืขื˜ ื‘ืœืชื™ ืืคืฉืจื™
02:04
online meetings and this
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ื‘ืคื’ื™ืฉื•ืช ืžืงื•ื•ื ื•ืช ื•ืœืขืชื™ื
02:06
often creates a kind
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ืงืจื•ื‘ื•ืช ื–ื” ื™ื•ืฆืจ ืกื•ื’
02:07
of 'distancing' effect.
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ืฉืœ ืืคืงื˜ 'ืจื™ื—ื•ืง'.
02:10
Erica Dhawan makes several
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ืืจื™ืงื” Dhawan ืžืฆื™ืขื” ืžืกืคืจ
02:11
suggestions to help with this.
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ื”ืฆืขื•ืช ื›ื“ื™ ืœืขื–ื•ืจ ื‘ื›ืš.
02:13
See if you can hear the final
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ืจืื” ืื โ€‹โ€‹ืืชื” ื™ื›ื•ืœ ืœืฉืžื•ืข ืืช
02:15
suggestion she makes to Michael
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ื”ื”ืฆืขื” ื”ืื—ืจื•ื ื” ืฉื”ื™ื ืžืฆื™ืขื” ืœืžื™ื™ืงืœ
02:17
Rosen as part of BBC
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ืจื•ื–ืŸ ื›ื—ืœืง ืž-BBC
02:18
Radio 4's Word of Mouth.
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Radio 4 ืฉืœ Word of Mouth.
02:21
And last but not least,
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ื•ืื—ืจื•ืŸ ื—ื‘ื™ื‘,
02:23
slow down. Remember when it
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ื”ืื˜ื•. ื–ื›ื•ืจ ืžืชื™ ื–ื”
02:25
was completely normal to
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ื”ื™ื” ื ื•ืจืžืœื™ ืœื—ืœื•ื˜ื™ืŸ
02:27
have a one-minute pause in
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ืœืขืฉื•ืช ื”ืคืกืงื” ืฉืœ ื“ืงื” ืื—ืช
02:28
a room with one another
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ื‘ื—ื“ืจ ืื—ื“ ืขื ื”ืฉื ื™
02:29
because we knew when we're
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ื›ื™ ื™ื“ืขื ื• ืžืชื™ ืื ื—ื ื•
02:30
thinking and brainstorming.
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ื—ื•ืฉื‘ื™ื ื•ืขื•ืจื›ื™ื ืกื™ืขื•ืจ ืžื•ื—ื•ืช.
02:32
If we don't hear someone
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ืื ืื ื—ื ื• ืœื ืฉื•ืžืขื™ื ืžื™ืฉื”ื•
02:33
speak on video, we ask them
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ืžื“ื‘ืจ ื‘ื•ื•ื™ื“ืื•, ืื ื—ื ื• ืฉื•ืืœื™ื ืื•ืชื•
02:35
if they're on mute. Practise
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ืื ื”ื•ื ื‘ืžืฆื‘ ืื™ืœื. ืชืจื’ืœ ืืช
02:36
what I call the five-second
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ืžื” ืฉืื ื™ ืžื›ื ื” ืืช ื›ืœืœ ื—ืžืฉ ื”ืฉื ื™ื•ืช
02:38
rule - wait five seconds
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- ื”ืžืชืŸ ื—ืžืฉ ืฉื ื™ื•ืช
02:39
before speaking to make sure
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ืœืคื ื™ ืฉืืชื” ืžื“ื‘ืจ ื›ื“ื™ ืœื•ื•ื“ื
02:41
that individuals have time
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ืฉืœืื ืฉื™ื ื™ืฉ ื–ืžืŸ
02:42
to process the ideas,
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ืœืขื‘ื“ ืืช ื”ืจืขื™ื•ื ื•ืช,
02:43
especially if there may
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ื‘ืžื™ื•ื—ื“ ืื
02:44
be technology or
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ื™ืฉ ื‘ืขื™ื•ืช ื˜ื›ื ื•ืœื•ื’ื™ื” ืื•
02:45
accessibility issues.
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ื ื’ื™ืฉื•ืช.
02:48
Did you hear Erica's last
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ืฉืžืขืช ืืช ื”ืขืฆื” ื”ืื—ืจื•ื ื” ืฉืœ ืืจื™ืงื”
02:50
piece of advice, Neil?
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, ื ื™ืœ?
02:51
Yes, she recommends slowing
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ื›ืŸ, ื”ื™ื ืžืžืœื™ืฆื”
02:53
down, something we do naturally
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ืœื”ืื˜, ืžืฉื”ื• ืฉืื ื—ื ื• ืขื•ืฉื™ื ื‘ืื•ืคืŸ ื˜ื‘ืขื™ ืคื ื™ื ืืœ
02:55
face-to-face when we're
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ืคื ื™ื ื›ืฉืื ื—ื ื•
02:56
thinking or brainstorming - that's
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ื—ื•ืฉื‘ื™ื ืื• ืžืกื™ืขื•ืจ ืžื•ื—ื•ืช - ื–ื”
02:58
discussing suggestions with
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ืœื“ื•ืŸ ื‘ื”ืฆืขื•ืช ืขื
03:00
a group of people to come up with
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ืงื‘ื•ืฆื” ืฉืœ ืื ืฉื™ื ืœื”ืขืœื•ืช
03:02
new ideas or to solve problems.
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ืจืขื™ื•ื ื•ืช ื—ื“ืฉื™ื ืื• ืœืคืชื•ืจ ื‘ืขื™ื•ืช.
03:05
Slowing down gives us time to
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ื”ืื˜ื” ื ื•ืชื ืช ืœื ื• ื–ืžืŸ
03:07
process new information - to
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ืœืขื‘ื“ ืžื™ื“ืข ื—ื“ืฉ โ€“
03:09
understand it by thinking
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ืœื”ื‘ื™ืŸ ืื•ืชื• ืขืœ ื™ื“ื™ ื—ืฉื™ื‘ื”
03:10
carefully and reflecting on it.
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ืžื“ื•ืงื“ืงืช ื•ื”ืจื”ื•ืจ ื‘ื•.
03:13
Erica compares online body
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ืืจื™ืงื” ืžืฉื•ื•ื” ืฉืคืช ื’ื•ืฃ ืžืงื•ื•ื ืช
03:15
language to learning a new
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ืœืœื™ืžื•ื“
03:16
language - it takes practice,
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ืฉืคื” ื—ื“ืฉื” - ื–ื” ื“ื•ืจืฉ ืชืจื’ื•ืœ,
03:19
especially when it comes to
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ื‘ืžื™ื•ื—ื“ ื›ืฉื–ื” ืžื’ื™ืข
03:20
smiling and laughing, something
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ืœื—ื™ื•ืš ื•ืœืฆื—ื•ืง, ืžืฉื”ื•
03:22
Michael Rosen finds hard to
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ืฉืœืžื™ื™ืงืœ ืจื•ื–ืŸ ืงืฉื”
03:23
do in video meetings.
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ืœืขืฉื•ืช ื‘ืคื’ื™ืฉื•ืช ื•ื™ื“ืื•.
03:25
Listen to him discussing this
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ื”ืงืฉื™ื‘ื• ืœื• ื“ืŸ ื‘ื‘ืขื™ื” ื–ื•
03:27
problem with Erica Dhawan for
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ืขื ืืจื™ืงื” ื“ืื•ื•ืืŸ ืขื‘ื•ืจ
03:28
BBC Radio 4's, Word of Mouth.
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ืจื“ื™ื• 4 ืฉืœ BBC, ืžืคื” ืœืื•ื–ืŸ.
03:31
Do you think it's killing off
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ืืชื” ื—ื•ืฉื‘ ืฉื–ื” ื”ื•ืจื’
03:33
people laughing and smiling
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ืื ืฉื™ื ืฉืฆื•ื—ืงื™ื ื•ืžื—ื™ื™ื›ื™ื
03:34
in the way we do when we're
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ื›ืžื• ืฉืื ื—ื ื• ืขื•ืฉื™ื ื›ืฉืื ื—ื ื•
03:36
altogether in the
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ืœื’ืžืจื™
03:37
live situation?
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ื‘ืžืฆื‘ ื”ื—ื™?
03:38
I would say that it is much
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ื”ื™ื™ืชื™ ืื•ืžืจ ืฉื”ืจื‘ื”
03:39
less likely that we laugh
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ืคื—ื•ืช ืกื‘ื™ืจ ืฉืื ื—ื ื• ืฆื•ื—ืงื™ื
03:41
and smile on camera for a
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ื•ืžื—ื™ื™ื›ื™ื ืœืžืฆืœืžื”
03:43
few reasons. Number one,
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ืžื›ืžื” ืกื™ื‘ื•ืช. ืžืกืคืจ ืื—ื“,
03:45
laughing is often done in
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ื”ืฆื—ื•ืง ื ืขืฉื” ืœืขืชื™ื ืงืจื•ื‘ื•ืช
03:47
unison where we can quickly
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ื‘ื™ื—ื“, ืฉื‘ื• ืื ื—ื ื• ื™ื›ื•ืœื™ื
03:48
pick up the energy of someone
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ืœืงืœื•ื˜ ื‘ืžื”ื™ืจื•ืช ืืช ื”ืื ืจื’ื™ื” ืฉืœ ืžื™ืฉื”ื•
03:50
smiling or laughing and
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ืฉืžื—ื™ื™ืš ืื• ืฆื•ื—ืง
03:52
feed off of that and laugh
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ื•ืœื”ืื›ื™ืœ ืžื–ื” ื•ืœืฆื—ื•ืง
03:54
ourselves. When it comes
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ื‘ืขืฆืžื ื•. ื›ืฉื–ื” ืžื’ื™ืข
03:55
to screen delays, the fact
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ืœืขื™ื›ื•ื‘ื™ื ื‘ืžืกืš, ื”ืขื•ื‘ื“ื”
03:56
that it's not natural to
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ืฉื–ื” ืœื ื˜ื‘ืขื™
03:57
see our own camera - being
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ืœืจืื•ืช ืืช ื”ืžืฆืœืžื” ืฉืœื ื• - ื›ืฉื“ืขืชื ื•
03:59
distracted by that - we
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ืžื•ืกื—ืช ืขืœ ื™ื“ื™ ื–ื” -
04:00
are much less likely to
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ื™ืฉ ืœื ื• ื”ืจื‘ื” ืคื—ื•ืช ืกื™ื›ื•ื™ ืœืฆื—ื•ืง
04:01
laugh and smile. One of
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ื•ืœื—ื™ื™ืš. ืื—ืช
04:03
the ways we can overcome
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ื”ื“ืจื›ื™ื ืฉื‘ื”ืŸ ื ื•ื›ืœ ืœื”ืชื’ื‘ืจ ืขืœ
04:04
this is by creating
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ื›ืš ื”ื™ื ืขืœ ื™ื“ื™ ื™ืฆื™ืจืช
04:06
intentional moments in
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ืจื’ืขื™ื ืžื›ื•ื•ื ื™ื
04:08
our meetings for the
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ื‘ืคื’ื™ืฉื•ืช ืฉืœื ื• ืœืžืขืŸ
04:09
water cooler effect.
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ืืคืงื˜ ืงืจื™ืจ ื”ืžื™ื.
04:12
Erica points out that
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ืืจื™ืงื” ืžืฆื™ื™ื ืช ืฉืฆื—ื•ืง
04:13
laughing often happens in
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ืžืชืจื—ืฉ ืœืขืชื™ื ืงืจื•ื‘ื•ืช
04:15
unison - together and
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ื‘ื™ื—ื“ - ื‘ื™ื—ื“ ื•ื‘ื•
04:17
at the same time.
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ื–ืžื ื™ืช.
04:18
Yes, if someone starts
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ื›ืŸ, ืื ืžื™ืฉื”ื• ืžืชื—ื™ืœ
04:19
laughing it makes me
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ืœืฆื—ื•ืง ื–ื”
04:20
laugh too.
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ืžืฆื—ื™ืง ื’ื ืื•ืชื™.
04:22
She also thinks it's important
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ื”ื™ื ื’ื ื—ื•ืฉื‘ืช ืฉื—ืฉื•ื‘
04:23
to make time for employees
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ืœืคื ื•ืช ื–ืžืŸ ืœืขื•ื‘ื“ื™ื
04:25
to chat informally about
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ืœืฉื•ื—ื— ื‘ืื•ืคืŸ ืœื ืจืฉืžื™ ืขืœ
04:27
things unrelated to
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ื“ื‘ืจื™ื ืฉืื™ื ื ืงืฉื•ืจื™ื
04:28
work - their weekend
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ืœืขื‘ื•ื“ื” - ืชื•ื›ื ื™ื•ืช ืกื•ืฃ ื”ืฉื‘ื•ืข ืฉืœื”ื
04:29
plans or last night's TV show.
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ืื• ืชื•ื›ื ื™ืช ื”ื˜ืœื•ื•ื™ื–ื™ื” ืฉืœ ืืžืฉ.
04:33
And she uses the expression,
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ื•ื”ื™ื ืžืฉืชืžืฉืช ื‘ื‘ื™ื˜ื•ื™,
04:34
the water cooler effect which
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ืืคืงื˜ ืžืงืจืจ ื”ืžื™ื
04:36
comes from the United States
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ืฉืžื’ื™ืข ืžืืจืฆื•ืช ื”ื‘ืจื™ืช,
04:37
where office workers
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ืฉื
04:39
sometimes meet at the
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ื ืคื’ืฉื™ื ืœืคืขืžื™ื ืขื•ื‘ื“ื™ ืžืฉืจื“ ืœื™ื“
04:40
water fountain to chat.
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ืžื–ืจืงืช ื”ืžื™ื ื›ื“ื™ ืœืฉื•ื—ื—.
04:42
So, the water cooler effect
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ืื–, ืืคืงื˜ ืžืฆื ืŸ ื”ืžื™ื
04:44
refers to informal conversations
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ืžืชื™ื™ื—ืก ืœืฉื™ื—ื•ืช ืœื ืจืฉืžื™ื•ืช
04:46
that people have in their office
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ืฉืื ืฉื™ื ืžื ื”ืœื™ื ื‘ืžืฉืจื“
04:47
or workplace, maybe in the lift,
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ืื• ื‘ืžืงื•ื ื”ืขื‘ื•ื“ื” ืฉืœื”ื, ืื•ืœื™ ื‘ืžืขืœื™ืช,
04:50
the office kitchen or, if
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ื‘ืžื˜ื‘ื— ื”ืžืฉืจื“ื™ ืื•, ืื
04:51
there is one, by an
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ื™ืฉ ื›ื–ื”, ื‘ืืžืฆืขื•ืช
04:52
actual water cooler.
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ืžืฆื ืŸ ืžื™ื ื‘ืคื•ืขืœ.
04:54
Erica Dhawan seems very
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ืืจื™ืงื” ื“ืื•ื•ืืŸ ื ืจืื™ืช ืžืื•ื“
04:56
comfortable communicating online,
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ื ื•ื—ื” ืœืชืงืฉืจ ื‘ืื™ื ื˜ืจื ื˜,
04:58
but she's had lots of time to
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ืื‘ืœ ื”ื™ื” ืœื” ื”ืจื‘ื” ื–ืžืŸ
04:59
practice since her schooldays.
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ืœื”ืชืืžืŸ ืžืื– ื™ืžื™ ื”ืœื™ืžื•ื“ื™ื ืฉืœื”.
05:01
Ah yes, Neil, in your quiz
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ืื” ื›ืŸ, ื ื™ืœ, ื‘ืฉืืœืช ื”ื—ื™ื“ื•ืŸ ืฉืœืš
05:03
question you asked how Erica
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ืฉืืœืช ืื™ืš ืืจื™ืงื”
05:05
conquered her shyness at school.
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ื›ื‘ืฉื” ืืช ื”ื‘ื™ื™ืฉื ื•ืช ืฉืœื” ื‘ื‘ื™ืช ื”ืกืคืจ.
05:08
I guessed that she raised her
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ื ื™ื—ืฉืชื™ ืฉื”ื™ื ื”ืจื™ืžื” ืืช
05:09
hand to answer the
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ื™ื“ื” ื›ื“ื™ ืœืขื ื•ืช ืขืœ
05:10
teacher's questions.
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ืฉืืœื•ืช ื”ืžื•ืจื”.
05:11
It was a good guess, Sam,
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ื–ื” ื”ื™ื” ื ื™ื—ื•ืฉ ื˜ื•ื‘, ืกื,
05:13
but the correct answer is
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ืื‘ืœ ื”ืชืฉื•ื‘ื” ื”ื ื›ื•ื ื” ื”ื™ื
05:14
b - she copied the body
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ื‘ - ื”ื™ื ื”ืขืชืงื” ืืช
05:16
language of her cool teenage
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ืฉืคืช ื”ื’ื•ืฃ ืฉืœ ื—ื‘ืจื™ื” ื”ืžื’ื ื™ื‘ื™ื ืœื›ื™ืชื” ื‘ื’ื™ืœ ื”ื”ืชื‘ื’ืจื•ืช
05:18
classmates, so probably
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, ืื– ื›ื ืจืื”
05:20
lots of rolled eyes
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ื”ืจื‘ื” ืขื™ื ื™ื™ื ืžื’ื•ืœื’ืœื•ืช
05:22
and slouching!
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ื•ื”ืฉืชื•ืœืœื•ืช!
05:23
OK, let's recap the vocabulary
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ื‘ืกื“ืจ, ื‘ื•ืื• ื ืกื›ื ืืช ืื•ืฆืจ ื”ืžื™ืœื™ื
05:25
from this programme about
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ืžื”ืชื•ื›ื ื™ืช ื”ื–ื• ืขืœ
05:26
online body language - non-verbal
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ืฉืคืช ื’ื•ืฃ ืžืงื•ื•ื ืช - ื“ืจื›ื™ื ืœื ืžื™ืœื•ืœื™ื•ืช
05:28
ways of communicating
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ืœืชืงืฉื•ืจืช
05:30
using the body.
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ื‘ืืžืฆืขื•ืช ื”ื’ื•ืฃ.
05:31
Eye contact is when two
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ืงืฉืจ ืขื™ืŸ ื”ื•ื ื›ืืฉืจ ืฉื ื™
05:33
people look at each other's
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ืื ืฉื™ื ืžืกืชื›ืœื™ื ื–ื”
05:34
eyes at the same time.
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ื‘ืขื™ื ื™ื™ื ืฉืœ ื–ื” ื‘ื• ื–ืžื ื™ืช.
05:37
Brainstorming involves a
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ืกื™ืขื•ืจ ืžื•ื—ื•ืช ื›ื•ืœืœ
05:38
group discussion to generate
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ื“ื™ื•ืŸ ืงื‘ื•ืฆืชื™ ื›ื“ื™ ืœื™ืฆื•ืจ
05:39
new ideas or solutions.
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ืจืขื™ื•ื ื•ืช ืื• ืคืชืจื•ื ื•ืช ื—ื“ืฉื™ื.
05:41
When we process information,
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ื›ืืฉืจ ืื ื• ืžืขื‘ื“ื™ื ืžื™ื“ืข,
05:43
we think about it carefully
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ืื ื• ื—ื•ืฉื‘ื™ื ืขืœื™ื• ื”ื™ื˜ื‘
05:44
in order to understand it.
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ืขืœ ืžื ืช ืœื”ื‘ื™ืŸ ืื•ืชื•.
05:46
'In unison' means happening
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'ื‘ืื—ื“ื•ืช' ืคื™ืจื•ืฉื• ืœื”ืชืจื—ืฉ
05:48
together and at the same time.
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ื‘ื™ื—ื“ ื•ื‘ืื•ืชื• ื”ื–ืžืŸ.
05:51
And finally, the water cooler
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ื•ืœื‘ืกื•ืฃ, ืืคืงื˜ ืงืจื™ืจ ื”ืžื™ื
05:52
effect is an American expression
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ื”ื•ื ื‘ื™ื˜ื•ื™ ืืžืจื™ืงืื™
05:54
to describe informal conversations
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ืœืชื™ืื•ืจ ืฉื™ื—ื•ืช ืœื ืจืฉืžื™ื•ืช
05:57
between people at work.
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ื‘ื™ืŸ ืื ืฉื™ื ื‘ืขื‘ื•ื“ื”.
05:58
Neil is looking at his watch,
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ื ื™ืœ ืžืกืชื›ืœ ื‘ืฉืขื•ืŸ ืฉืœื•,
06:00
which is body language that
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ืฉื–ื• ืฉืคืช ื”ื’ื•ืฃ
06:02
tells me our six minutes are up!
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ืฉืื•ืžืจืช ืœื™ ืฉืฉ ื”ื“ืงื•ืช ืฉืœื ื• ื ื’ืžืจื•!
06:04
Goodbye for now!
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ืœื”ืชืจืื•ืช ืœื‘ื™ื ืชื™ื™ื!
06:08
Goodbye!
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ื”ึฑื™ื” ืฉืœื•ื!
ืขืœ ืืชืจ ื–ื”

ืืชืจ ื–ื” ื™ืฆื™ื’ ื‘ืคื ื™ื›ื ืกืจื˜ื•ื ื™ YouTube ื”ืžื•ืขื™ืœื™ื ืœืœื™ืžื•ื“ ืื ื’ืœื™ืช. ืชื•ื›ืœื• ืœืจืื•ืช ืฉื™ืขื•ืจื™ ืื ื’ืœื™ืช ื”ืžื•ืขื‘ืจื™ื ืขืœ ื™ื“ื™ ืžื•ืจื™ื ืžื”ืฉื•ืจื” ื”ืจืืฉื•ื ื” ืžืจื—ื‘ื™ ื”ืขื•ืœื. ืœื—ืฅ ืคืขืžื™ื™ื ืขืœ ื”ื›ืชื•ื‘ื™ื•ืช ื‘ืื ื’ืœื™ืช ื”ืžื•ืฆื’ื•ืช ื‘ื›ืœ ื“ืฃ ื•ื™ื“ืื• ื›ื“ื™ ืœื”ืคืขื™ืœ ืืช ื”ืกืจื˜ื•ืŸ ืžืฉื. ื”ื›ืชื•ื‘ื™ื•ืช ื’ื•ืœืœื•ืช ื‘ืกื ื›ืจื•ืŸ ืขื ื”ืคืขืœืช ื”ื•ื•ื™ื“ืื•. ืื ื™ืฉ ืœืš ื”ืขืจื•ืช ืื• ื‘ืงืฉื•ืช, ืื ื ืฆื•ืจ ืื™ืชื ื• ืงืฉืจ ื‘ืืžืฆืขื•ืช ื˜ื•ืคืก ื™ืฆื™ืจืช ืงืฉืจ ื–ื”.

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