My Secret to Creating Real Magic | Christina Tosi | TED

85,040 views ・ 2022-03-23

TED


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翻译人员: Frank Wang 校对人员: Yanyan Hong
00:04
My very first food memory was when I was three or four.
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我对食物的记忆 始于我三四岁的时候。
00:08
It was a warm day,
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那天暖洋洋的,
00:09
and my mom had just picked me and my sister up from school,
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我妈把我和我姐妹从学校接回家,
00:13
buckled us into the back of her dusty blue Ford Taurus.
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我们坐在她那辆满是灰尘的 蓝色福特 Taurus 汽车。
00:18
She was halfway out of the school parking lot
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在开出学校停车场的时候,
00:20
when she pulled over to the side.
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她靠边停车。
00:22
She strangely reached for her purse that was resting on the dashboard,
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奇怪的是,她拿起仪表盘上的钱包,
00:25
started fishing around for something until she found it.
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开始在钱包里翻找, 翻出了一样东西。
00:29
Then she twisted around to us,
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她转身面向我们,
00:31
and she tore open a yellow paper bag
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撕开一个黄色的包装,
00:34
of slightly melted Sugar Babies.
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包装里装着几粒有些融化的 Sugar Babies 牌糖果。
00:37
(Audience murmurs)
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00:39
She poured a few of the pellets into each of our tiny hands.
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她在我和我姐妹的的掌心上 倒了几粒给我们吃。
00:43
Now, I want to be clear,
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有一点要说清楚,
00:44
this was not a normal mom thing.
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妈妈一般是不会这么做的,
00:46
This was breaking several rules.
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这有好几个不合常规的地方,
00:49
It was after lunch but before dinner,
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我们吃过了午餐,还没吃晚餐,
00:51
we were in the car,
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而且我们还在车里呢。
00:53
(Laughs)
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00:54
we hadn't done anything spectacular to be celebrated.
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我们也没做什么值得庆祝的事。
00:57
And Sugar Babies are, well, pure sugar.
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她给的 Sugar Babies 牌糖果 就是糖,没别的。
01:02
I was so confused.
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我感到有点奇怪,
01:04
But I was a kid, so I took the candy, and I started chewing.
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但当时我只是个孩子, 所以我把糖果送进嘴巴,开始咀嚼。
01:08
God, I felt like I had just been inducted into the coolest club possible.
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天哪,我感觉我加入一个 酷的不得了的社团,
01:14
The one that eats candy on a random Wednesday.
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可以让我在某个周三吃到糖果。
01:16
(Laughs)
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01:18
And then the world, it slowed down.
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此时,整个世界突然慢了下来,
01:22
Everything faded.
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一切都离我远去,
01:25
And then everything sharpened.
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一切也都变得清晰起来。
01:28
There is only one word for what I felt in that moment.
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那时,我心中只有一个词语:
01:31
Magic.
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魔法。
01:33
Real magic.
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真正的魔法。
01:35
Now, most people think that’s kind of crazy,
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很多人都觉得这多少有点疯狂,
01:38
three or four years old.
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三四岁你懂啥呢。
01:40
I don't remember anything about my childhood for years after that,
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在那之后几年的童年时光 我就都不记得了,
01:43
but I remember that day,
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但那一天我还记得,
01:45
I remember those Sugar Babies,
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那些糖我还记得,
01:48
and I remember that feeling.
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那样的感受我还记得。
01:51
Now, most people think of magic as a trick, right?
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大多数人都觉得魔法 不过是骗小孩的,对吧?
01:55
Abracadabra.
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三二一变变变!
01:57
This seemingly impossible act, put on purely for entertainment.
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这些看似不可能的魔法 只是博人一笑罢了。
02:01
But I'd like to challenge that.
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但我不这么认为。
02:03
Magic, real magic is not an illusion.
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魔法——真正的魔法——不是幻觉。
02:09
Real magic is the feeling
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真正的魔法是一种感受,
02:11
when life transforms from the ordinary into the extraordinary.
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一种平凡生活变为不凡生活的感受。
02:17
And not only is it real.
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真正的魔法不仅货真价实,
02:19
It is the very thing that connects us to this world,
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更是我们与这个世界的纽带、
02:23
to one another,
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与彼此的纽带、
02:25
to our entire existence.
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与全人类的纽带。
02:27
It's the spark of a moment.
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真正的魔法是灵光一现,
02:30
It's the feeling of believing,
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真正的魔法是信任的感觉、
02:32
of belonging,
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是归属的感觉、
02:34
of getting,
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是得到的感觉、
02:35
of being gotten.
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是被得到的感觉。
02:38
It is the crack
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真正的魔法是一道缝隙,
02:41
that opens up our hearts and reminds us to let light in.
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敞开我们的心扉,提醒我们让光照进来。
02:48
Now I own Milk Bar,
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现在我是 Milk Bar 的老板,
02:51
this quirky American-style bakery
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这是一家美式糕饼店,
02:53
that I'll tell you a little bit about later.
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我们一会再聊这个。
02:55
And I have found
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我发现,
02:57
that magic is often created by breaking some sort of rule.
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魔法往往与打破常规有关,
03:02
Like the "no sweets before dinner" rule.
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比如“吃晚饭前不能吃糖”,
03:04
Or wearing overalls to a corporate board meeting.
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或者“参加董事会会议必须穿工作服”,
03:08
Or simply daring to defy the expectations of the people around us.
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又或者,别人都希望你这么做, 可你胆子大,不肯就范。
03:15
Now, as a kid,
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小的时候,
03:16
breaking the rules usually only got us in trouble, right?
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不听爹妈话,回家就挨打,对吧?
03:19
But as adults, it's a different story.
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但长大了,事情就不一样了,
03:23
Breaking the rules, pushing boundaries,
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打破常规、突破界限、
03:26
challenging the norm,
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挑战套路、
03:29
asking why, why not?
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问为什么这样,为什么不这样。
03:32
It does something to us.
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这对我们来说很重要,
03:34
It shakes us from sleepwalking.
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这让我们不再浑浑噩噩,
03:38
And it makes space for magic to sneak in.
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让我们有更多空间施展魔法。
03:44
Now I was raised by matriarchs,
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小时候,一群阿姨看着我长大,
03:47
fierce heroic grandmas who loved to bake in their free time.
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她们干劲十足,勇得很, 平时喜欢烤面包。
03:51
And they knew good and well that food was for nutrition and sustenance,
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食物是维持生存、补充营养的必需品, 这一点她们非常清楚,
03:56
but they didn't care.
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但她们毫不在乎。
03:58
(Laughs)
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03:59
They'd baked as their way of breaking the rules.
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她们不按套路烤面包,
04:05
They'd make batches of lemon bars instead of casseroles
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她们喜欢做好多柠檬面包条, 而不是用砂锅
04:09
or one-pot wonders.
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或者其他锅子煮东西。
04:11
And they put those baked goods in baggies
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然后她们把面包装进包里,
04:14
and hand them out,
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发给别人,
04:15
hand that magic out to the most unassuming people.
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把魔法分享给那些默默无闻的人:
04:18
The newcomer to the neighborhood,
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新来的居民、
04:21
the mail carrier or my personal favorite,
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邮递员,或者我最喜欢的
04:23
the receptionist at the dentist office.
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牙科诊所的接待员。
04:25
(Laughs)
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04:27
Now I knew what the receiving end of magic felt like
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我已经感受到了接受魔法是什么感觉,
04:31
from that Sugar Baby moment.
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就是在三四岁吃糖的时候。
04:34
But witnessing what the giving part of real magic did ...
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但是目睹那些施展魔法的人……
04:40
It moved these people.
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那些人传递感动,
04:43
It was awe-inspiring.
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让我油然起敬。
04:46
And so I decided
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那时,我决定,
04:48
that baking would be my way of making magic in the world,
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我要靠着糕点施展魔法、
04:52
creating a moment and then giving it away.
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创造时刻、分享快乐,
04:55
A magic pyramid scheme, basically,
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要让魔法像接力棒一样得到传递,
04:57
that I wanted, needed more of.
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这是我想要的,也是我需要的。
05:01
Only my mom and my grandmas thought that baking was just a hobby.
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我妈和那些阿姨觉得烤面包 只是兴趣爱好而已,
05:06
But I knew it could be more than that.
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但我认为我可以做得更多。
05:08
So I moved to New York City to become a professional pastry chef.
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所以我搬到纽约城, 志在成为职业烘焙师。
05:14
I went to culinary school;
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我去了烹饪学校,
05:15
I climbed the ladder of fancy restaurants,
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我去了高档餐厅争名逐利,
05:18
making fancy desserts to become the very best of the best.
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烹饪高档甜品,争当翘楚中的翘楚。
05:23
Only ...
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可是……
05:25
I never found magic in those beautiful, delicate plated desserts.
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我没能在那些精美装盘的甜品中 找到任何魔力,
05:32
I could only find my magic in a cookie or a slice of cake
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我的魔力来源,可以是 一块饼干、一块蛋糕、
05:37
or a gooey underbaked pie.
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或是一块没烤熟的、黏黏的派。
05:42
And so when I opened Milk Bar,
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我创立 Milk Bar 品牌的时候——
05:44
that bakery that I was telling you about,
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就是我刚才提到的那家糕饼店——
05:46
I decided I wasn't going to frost the sides of a cake
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那时我就做了个决定, 我不打算像教科书上说的那样
05:51
like the textbooks taught me.
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在蛋糕的侧面撒糖霜。
05:53
(Laughter)
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05:55
I decided I was going to load cookie dough with marshmallows
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我决定用自己的配方烤饼干, 比如说棉花糖、
05:59
or pretzels and potato chips
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椒盐卷饼、薯条、
06:01
and butterscotch chips and coffee,
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黄油硬糖和咖啡之类的,
06:02
tossing convention out the window.
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把传统套路抛诸脑后。
06:06
I wanted people to eat birthday cake, not just on their birthday,
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我认为生日蛋糕 不是生日当天的专利,
06:09
but any day they wanted.
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而是随时都能吃的东西。
06:14
I knew that my magic came in the form of these simple baked goods,
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我知道,我的魔力来源于 简单的糕点产品,
06:19
but I also knew that simple, approachable, accessible,
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我还知道,那些普普通通、 随处可见、价格亲民、
06:23
nostalgic flavors
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回忆十足的味道
06:26
were my best jumping-off place to create new desserts.
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才是我糕点创作的最佳起始点。
06:30
Almost as though fancy were the enemy of delicious.
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对我而言,“精美”似乎 与“美味”不能共存。
06:35
I’d go to county fairs to nosh.
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我会去小集市里吃快餐,
06:38
I'd go to the diner and order slices of pie
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会去餐馆点几块派——
06:40
from that revolving display case.
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餐馆都拿旋转展台展示食物。
06:43
I'd take french fries and dip them in chocolate milkshake and dream.
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我还会拿薯条蘸巧克力奶昔,
06:49
And then I'd go into the kitchen and tie on my apron
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吃完后走进厨房、戴上围裙,
06:53
and start mixing up a new creation
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开始创造新花样,
06:56
rooted in something known and safe and loved
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创造属于人们甜蜜回忆的味道,
07:01
but reaching far beyond what anyone thought accessible.
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可这样的味道 是人们以前从未想到过的、
07:05
Or approachable.
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可能也不敢想象的、
07:09
Or doable.
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而且没人实现过的。
07:11
Breaking the banking rules became my daily ritual.
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打破条条框框成为了我的日常,
07:17
I mean, who says a layer cake can't taste like salty malty sweet pretzels?
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夹心蛋糕为什么不可以拥有 椒盐饼干的咸味和麦芽味?
07:23
I mean, my culinary instructors for one.
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我的烹饪老师也这么问呢。
07:25
(Laughs)
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07:26
"Watch me," I'd think.
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我心想:“看我的”。
07:28
And I'd take pretzels,
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我拿出了椒盐饼干,
07:29
toast them in the oven to deepen their flavor,
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并将饼干放进炉子烘烤, 让饼干更入味。
07:31
then grind them into a powder-like consistency
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烤完后,我把饼干碾成粉末状,
07:35
and substitute some of the cake flour in a recipe
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然后把做蛋糕用的一部分面粉
07:37
for that pretzel powder.
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换成饼干粉。
07:40
It's pretty good.
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尝起来不错。
07:43
When I was opening Milk Bar, I knew I wanted to serve ice cream.
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刚创立 Milk Bar 的时候, 我的目标是售卖冰激凌,
07:47
A rebellious kind of ice cream.
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一种我行我素的冰激凌。
07:49
No surprise, right?
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这没啥问题,对吧?
07:50
So I decided to buy a soft serve machine,
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我打算买一台软质冰激凌机,
07:53
which for the record, was very rebellious at the time.
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在当时,这种机器已算是 非常“我行我素”了。
07:57
I had to decide what flavor to make.
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我需要决定冰激凌的口味。
08:00
I mean, why do we only accept chocolate and vanilla
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我在想,为什么冰激凌的口味 非得是巧克力或香草味?
08:04
as ice cream flavors?
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08:08
I needed to come up with something better, different.
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我得弄出一些新花样, 一些更好的玩意。
08:12
Push that boundary.
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不按套路出牌。
08:15
I knew I had to come up with a flavor of milk
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我要为冰激凌创造一款 不同的牛奶口味。
08:18
that was different.
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08:19
Milk is, like, the base of any great ice cream.
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牛奶,就像是冰激凌之母。
08:23
So I sat out inspiration at my 24-hour bodega.
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我去了一家 24 小时营业的杂货店 试着激发灵感。
08:27
Favorite place to go.
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那杂货店我最喜欢去的地方,
08:29
Because that's where we all shop,
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因为那里是我们购物的地方,
08:31
that's where our simple taste buds are formed,
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是激发我们舌头上味蕾的地方,
08:33
it's the flavors we know.
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那里有着我们熟悉的味道。
08:35
Up and down the aisles till I hit it.
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我在杂货店走了一圈, 终于找到了那味道。
08:39
My favorite section of the grocery store as a kid,
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小时候,我最喜欢杂货店里 卖麦片的货架。
08:42
the cereal aisle.
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08:45
Now as a kid, my mom and I had an agreement.
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那时,我和我妈就一致认为
08:47
I was a pretty picky eater,
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我是个比较挑食的人,
08:48
and we agreed that I could have as much cereal as I wanted
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因此我可以买好多好多的麦片,
08:52
as long as I drank all the calcium-rich milk
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前提是我得喝下钙含量丰富的牛奶,
08:54
at the bottom of the bowl.
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要喝到见底才行。
08:56
I mean, I thought it was highway robbery.
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但我觉得,光喝那牛奶也太悲催了,
08:58
Does she not understand how good that sugary sweet milk was at the bottom?
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含糖的甜牛奶也有很多营养的, 她难道不懂吗?
09:04
That's interesting.
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真有趣。
09:07
That's a really delicious flavor of milk.
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麦片牛奶对我来说就是美味,
09:09
It moved me.
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让我一尝倾心,
09:10
It made sense to me,
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让我茅塞顿开,
09:12
but would it make sense to other people?
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但麦片牛奶能让别人茅塞顿开吗?
09:16
Figured I'd give it a try.
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我觉得我得试试。
09:18
So I went back to the kitchen
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我回到了厨房,
09:20
and made the equivalent of a giant bowl of cereal.
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做了好多麦片,有一大碗。
09:22
I strained out all that delicious milk,
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我做出了我当时喝的麦片奶,
09:25
and I spun it into ice cream.
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然后把麦片奶注入冰激凌,
09:27
Put it on the menu.
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然后开卖冰激凌。
09:30
And I've got to tell you, even now,
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我得告诉各位,直到现在,
09:31
people stop me on the street
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马路上还会有人把我拦下,
09:33
to tell me about their cereal-milk ice cream moment.
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向我讲述吃到麦片奶冰激凌的感受。
09:38
"So good."
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“太好吃了”、
09:39
"Seemingly a little naughty."
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“吃起来有点好玩”。
09:41
I mean, how did I know that was their flavor?
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那我是怎么知道 这种口味适合顾客的呢?
09:43
That's the flavor they eat when they're wearing pajamas,
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因为麦片奶是我们 穿着睡衣时喝的东西,
09:45
when no one's looking.
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喝的时候没别人在场。
09:47
The flavor of their childhood.
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这就是童年的味道。
09:48
These people will tell me about every detail of the day.
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那些人会告诉我 吃到麦片奶冰激凌那天的全部经历,
09:52
They will tell me about the weather, the company they kept,
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那天天气如何,那天去哪上班,
09:56
the way that an ordinary moment was transformed into something magical
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那个小小的冰激凌怎样把平凡的一天 变成有魔力的一天。
10:01
with a simple bite.
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10:06
I built my business with the same "challenge the norm" mentality.
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我创立企业所秉承的想法 正是“不按套路出牌”。
10:12
Rather than measure my business's success by the profit or loss sheet,
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我不按照资产负债表 衡量商业成功,
10:17
by the average order value,
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也不看平均价盘,
10:18
the other metrics that businesses use
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其他企业衡量成功与否的标准,
10:22
to know if they're doing well,
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我都不怎么管。
10:24
I decided we'd measure our impact by the twinkle in people's eyes.
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我的决定是,我们要关注顾客 对我们食品的感情,
10:29
By the "Oh, I can't put that down" feeling
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以及顾客品尝我们甜品时
10:33
that they had when they ate one of our desserts.
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有没有“吃一口就放不下”的感觉。
10:36
I chose to put women at the helm of my organization.
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我决定让女性担任公司领导层,
10:41
Because when I looked around the hospitality industry,
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因为我望遍整个服务业,
10:44
people running operations, folks holding CEO titles,
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那些公司高层、 那些戴着 CEO 光环的人,
10:48
they were all men.
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他们全是男的。
10:50
I mean, why?
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我想问,为什么?
10:51
I was raised by these fierce matriarchs who handled business,
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伴我长大的是一群活力十足的阿姨, 她们也从商,
10:56
and I wanted my organization to look like that.
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我希望我的公司也是这个样子。
10:58
I want to show the world what women were capable of
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我想让世界知道女人的能耐,
11:02
and what a "bakery" could be.
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知道什么是真正的糕饼店。
11:04
Push back on that cute little box people like to put us in.
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我想跳出世俗所划定的条条框框,
11:09
And in turn, the rules broke for us.
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而那些“常规”最终会为我们改变,
11:13
The magic, our magic, got out.
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魔法——我们的魔法——就是这样。
11:18
Word spread without us spending a dollar on marketing.
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我们一分钱都没花在广告上, 但口碑却已立下。
11:21
Rare in our industry,
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我们公司在没有缩水的前提下 获得了增长,这一点业界罕见。
11:23
we grew our business without diluting the business.
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11:26
I mean, we won awards
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我们公司获得了
11:27
no tiny East Village bakery has any business winning.
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其他东区小型糕饼店 都没得到的奖项。
11:31
(Laughs)
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11:33
It's pretty incredible.
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挺不可思议的。
11:35
Even today
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时至今日,
11:37
I get to witness that feeling,
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我依然可以感受到
11:40
that same one that my grandmas conjured up in my childhood.
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我的阿姨们在童年时的感受。
11:45
We ship cakes all across the country,
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我们向全国运送糕饼,
11:47
we keep our doors open from early in the morning until late at night.
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我们的门店早上开张, 到深夜才关门,
11:50
It's insane for a bakery to do.
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这对于糕饼店而言有点疯狂,
11:53
But we do it because we're obsessed with it.
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但我们做到了, 因为我们热衷于糕饼,
11:56
We're obsessed with what we do.
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我们热衷于自己的事业。
11:59
We teach classes, we share recipes
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我们开了培训班,还分享自家食谱,
12:01
despite any concerns of copycats
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我们不怕别人抄袭,
12:04
or intellectual property infringements,
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也不怕知识产权纠纷。
12:07
because that's what you do
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因为……
如果你能从你看到的一切中 有所收获,你也会跟我一样,
12:09
when you benefit from what came before you
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12:12
and you plan on passing it along long after you.
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想方设法把你所得到的传给他人。
12:16
Thank you.
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谢谢。
12:18
(Applause)
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(掌声)
12:21
When you know you're here to give, not take,
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如果你的初心不是为了索取, 而是为了给予,
12:24
and leave this place better than you found it.
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为了把一切变得比来时更好……
12:29
See, mom, you can bake for a living.
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看,妈妈,做糕点是能赚钱的,
12:32
Pretty cool, if you ask me.
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而且还很酷。
12:34
Now I don't have the full equation cracked,
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我还没有交出一份完整的答卷,
12:37
but I do know that it starts with the decision to act.
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但我写下的第一个答案, 是行动的决心。
12:42
My mom, she could have driven that car home routinely,
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那天,我妈妈本可以像平常一样 驱车送我们回家,
12:46
but she decided that that day would not be like the others.
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可她决定那一天要与众不同。
12:50
She threw out that rule book for just a second.
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她把条条框框短暂地抛诸脑后。
12:54
I carry this lesson with me,
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我得出的道理是,
12:56
that every day has within it hundreds,
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每一天,世上都有千百个、
12:59
thousands of opportunities to create real magic.
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无数个创造真正魔法的机会。
13:05
Only, they disappear.
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但只有伸手去抓, 这些机会才会属于你。
13:08
Unless you reach out and grab them.
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13:11
Thank you.
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谢谢大家。
13:12
(Applause)
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(掌声)
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