The rapid growth of the Chinese internet -- and where it's headed | Gary Liu

128,000 views ・ 2018-08-06

TED


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Once every 12 months,
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the world's largest human migration happens in China.
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Over the 40-day travel period of Chinese New Year,
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three billion trips are taken,
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as families reunite and celebrate.
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Now, the most strenuous of these trips are taken
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by the country's 290 million migrant workers,
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for many of whom this is the one chance a year
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to go home and see parents and their left-behind children.
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But the travel options are very limited;
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plane tickets cost nearly half of their monthly salary.
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So most of them, they choose the train.
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Their average journey is 700 kilometers.
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The average travel time is 15 and a half hours.
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And the country's tracks now have to handle 390 million travelers
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every Spring Festival.
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Until recently,
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migrant workers would have to queue for long hours -- sometimes days --
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just to buy tickets,
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often only to be fleeced by scalpers.
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And they still had to deal with near-stampede conditions
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when travel day finally arrived.
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But technology has started to ease this experience.
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Mobile and digital tickets now account for 70 percent of sales,
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greatly reducing the lines at train stations.
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Digital ID scanners have replaced manual checks,
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expediting the boarding process,
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and artificial intelligence is deployed across the network
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to optimize travel routes.
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New solutions have been invented.
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China's largest taxi-hailing platform, called Didi Chuxing,
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launched a new service called Hitch,
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which matches car owners who are driving home
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with passengers looking for long-distance routes.
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In just its third year,
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Hitch served 30 million trips in this past holiday season,
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the longest of which was further than 1,500 miles.
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That's about the distance from Miami to Boston.
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This enormous need of migrant workers has powered fast upgrade and innovation
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across the country's transport systems.
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Now, the Chinese internet has developed in both familiar and unfamiliar ways.
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Just like in Silicon Valley,
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some of the seismic shifts in technology and consumer behavior
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have been driven by academic research,
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have been driven by enterprise desires,
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with the whims of privilege and youth sprinkled in every once in a while.
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I am a product of the American tech industry,
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both as a consumer and a corporate leader.
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So I am well acquainted with this type of fuel.
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But about a year and a half ago,
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I moved from my home in New York City to Hong Kong
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to become the CEO of the South China Morning Post.
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And from this new vantage point,
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I've observed something that is far less familiar to me,
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propelling so much of China's innovation and many of its entrepreneurs.
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It is an overwhelming need economy
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that is serving an underprivileged populous,
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which has been separated for 30 years from China's economic boom.
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The stark gaps that exist between the rich and the poor,
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between urban and rural
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or the academic and the unschooled --
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these gaps, they form a soil
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that's ready for some incredible empowerment.
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So when capital and investment become focused on the needs of people
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who are hanging to the bottom rungs of an economic ladder,
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that's when we start to see the internet truly become a job creator,
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an education enabler
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and in many other ways, a path forward.
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Of course, China is not the only place where this alternative fuel exists,
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nor the only place where it is possible.
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But because of the country's sheer scale and status as a rising superpower,
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the needs of its population have created an opportunity
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for truly compelling impact.
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When explaining the rapid growth of the Chinese tech industry,
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many observers will cite two reasons.
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The first is the 1.4 billion people that call China home.
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The second is the government's active participation --
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or pervasive intervention, depending on how you view it.
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Now, the central authorities have spent heavily on network infrastructure
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over the years,
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creating an attractive environment for investment.
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At the same time, they've insisted on standards and regulation,
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which has led to fast consensus and therefore, fast adoption.
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The world's largest pool of tech talent exists
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because of the abundance of educational incentives.
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And local, domestic companies, in the past, have been protected
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from international competition
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by market controls.
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Of course, you cannot observe the Chinese internet
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without finding widespread censorship
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and very serious concerns about dystopian monitoring.
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As an example:
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China is in the process of rolling out a social credit rating
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that will cover its entire population,
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rewarding and restricting citizens,
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based on highly qualitative characteristics
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like honesty and integrity.
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At the same time,
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China is deploying facial recognition
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across many of its 170 million closed-circuit cameras.
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Artificial intelligence is being used to predict crime and terrorism
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in Xinjiang province,
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where the Muslim minority is already under constant surveillance.
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Yet, the internet has continued to grow, and it is so big --
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much bigger than I think most of us realize.
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By the end of 2017,
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the Chinese internet population had reached 772 million users.
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That's larger than the populations of the United States, Russia,
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of Germany, of the United Kingdom, of France and Canada combined.
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Ninety-eight percent of them are active on mobile.
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Ninety-two percent of them use messaging apps.
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There are now 650 million digital news consumers,
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580 million digital video consumers,
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and the country's largest e-commerce platform, Taobao,
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now boasts 580 million monthly active users.
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It's about 80 percent larger than Amazon.
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On-demand travel, between bikes and cars,
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now accounts for 10 billion trips a year in China.
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That's two-thirds of all trips taken around the world.
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So it's a very mixed bag.
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The internet exists in a restricted, arguably manipulated form within China,
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yet it is massive and has vastly improved the lives of its citizens.
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So even in its imperfection,
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the growth of the Chinese internet should not be dismissed,
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and it's worthy of our closer examination.
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Let me tell you two other stories today.
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Luo Zhaoliu is a 34-year-old engineer from Jiangxi province.
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Now, his home region used to be extremely important to the Communist party
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because this was the birthplace of the Red Army.
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But over the decades, because of its separation
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from the economic and manufacturing centers of the country,
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it has slid into irrelevance.
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Luo, like so many in his generation, left home at a young age
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to look for work in a major city.
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He ended up in Shenzhen, which is one of China's tech hubs.
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As the young migrate,
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these rural villages are left with only elderly,
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who are really struggling to elevate themselves above abject poverty.
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After nine years, Luo decided to return to Jiangxi in 2017,
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because he believed that the booming e-commerce marketplace in China
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could help him revive his village.
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Like many rural communities,
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Luo's home specialized in a very specific provincial craft --
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making fermented bean curd, in this case.
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So he started a small factory
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and started selling his locally made goods online.
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There have been many years of consumption growth
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across China's major cities.
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But recently, technology has been driving an explosion in craft goods sales
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among China's middle and upper classes.
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WeChat and other e-commerce platforms allow rural producers
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to market and sell their goods
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far beyond their original distribution areas.
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Research companies actually track this impact
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by counting what is called "Taobao villages."
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This is any rural village where at least 10 percent of its households
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are selling goods online and making a certain amount of revenue.
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And the growth has been significant in the last few years.
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There were just 20 Taobao villages in 2013,
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212 in 2014,
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780 in 2015,
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1,300 in 2016
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and over 2,100 at the end of 2017.
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They now account for nearly half a million active online stores,
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19 billion dollars in annual sales
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and 1.3 million new jobs created.
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In Luo's first year back home, he was able to employ 15 villagers.
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And he sold about 60,000 units of fermented bean curd.
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He expects to hire 30 more people in the next year,
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as his demand rapidly rises.
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There are 60 million left-behind children scattered across China's rural landscape.
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And they grow up with at least one parent far away from home,
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as a migrant worker.
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Alongside all the general hardships of rural life,
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they often have to travel vast and dangerous distances
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just to get to school.
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They account for 30 percent
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of the country's primary and high school students.
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Ten-year-old Chang Wenxuan is one of these students.
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He walks an hour each way every single day to school,
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across these deep ravines, in an isolated landscape.
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But when he arrives at the small farming village in Gansu province,
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he will find just two other students in this entire school.
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Now, Chang's school is one of 1,000 in Gansu alone
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that has less than five registered students.
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So with limited student interaction,
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with underqualified teachers
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and schoolhouses that are barely furnished and not insulated,
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rural students have long been disadvantaged,
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with almost no path to higher education.
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But Chang's future has been dramatically shifted
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with the installation of a “Sunshine Classroom.”
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He's now part of a digital classroom of 100 students
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across 28 different schools,
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taught by qualified and certified teachers
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live-streaming from hundreds of miles away.
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He has access to new subjects like music and art,
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to new friends
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and to experiences that extend far beyond his home.
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Recently, Chang even got to visit the Frederiksborg Castle museum
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in Denmark --
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virtually, of course.
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Now, online education has existed for many years outside of China.
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But it has never reached truly transformative scale,
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likely because traditional education systems
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in other tech centers of the world
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are far more advanced and far more stable.
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But China's extreme terrain and size
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have created an enormous and immediate need for innovation.
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There's a tech start-up in Shenzhen that grew to 300,000 students
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in just one year.
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And by our best estimation at the Post,
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there are now 55 million rural students across China
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that are addressable and accessible by live-streaming classes.
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This market of need is larger than the entire US student population
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between kindergarten and grade 12.
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So I'm extremely encouraged to find out
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that private investment in ed-tech in China
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now exceeds one billion dollars a year,
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with another 30 billion dollars in public funding
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that is committed between now and 2020.
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As the Chinese internet continues to grow,
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even in its imperfection and restrictions and controls,
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the lives of its once-forgotten populations
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have been irrevocably elevated.
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There is a focus on populations of need, not of want,
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that has driven a lot of the curiosity, the creativity
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and the development that we see.
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And there's still more to come.
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In America, internet population, or penetration,
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has now reached 88 percent.
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In China, the internet has still only reached 56 percent of the populous.
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That means there are over 600 million people
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who are still offline and disconnected.
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That's nearly twice the US population.
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An enormous opportunity.
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Wherever this alternative fuel exists,
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be it in China or Africa, Southeast Asia or the American heartland,
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we should endeavor to follow it with capital and with effort,
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driving both economic and societal impact all over the world.
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Just imagine for a minute what more could be possible
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if the global needs of the underserved become the primary focus
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of our inventions.
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Thank you.
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(Applause)
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