Airport English - At the Airport - Spoken English Lesson

Hi, I’m Justin.

嗨，我是Justin。

Welcome to Oxford Online English!

歡迎來到Oxford Online English！

In this lesson, you’ll learn useful words and phrases to use at the airport.

在本節課裡，您會學習在可以在機場用到的 有用的單字和短語。

When’s the last time you flew somewhere?

您最後一次飛到什麼地方？

Did it go smoothly, or was it stressful?

順利還是緊張？

For your next flight, let’s make sure you can communicate at every stage of your journey.

我們保證您可以在下一個飛行旅程的 每個階段都能與人交流。

This lesson will show you the English vocabulary you need to do that.

本節課您會學到要用的 英文字彙。

Let’s start with the first thing at the airport: checking in.

我們從在機場的第一件事開始： 辦理登機手續。

Hello.

您好。

Hello there! Where are you flying to today?.

您好！您今天要飛到哪裡？

I’m going to London.

我要去倫敦。

And have you checked in online already?

您已经網路預辦登機了嗎？

Yes, I have, but I was wondering: can I change my seat?

是的，我有辦了，但我想知道： 我可以換我的座位嗎？

I have an aisle seat, but would I’d really like a window seat if that’s possible.

我有一個挨著過道的座位，但是如果可以， 我真的想要一個靠窗的座位。

Let’s have a look.

我們來看一下。

Can I have your passport please?

請給我您的護照，好嗎？

Yes of course.

當然，好的。

Thank you.

感謝。

One minute, let me check whether there’s another seat available…

一分鐘，我查一下 有其他座位嗎…

Yes, we can do that, sir.

是的，先生，我們可以給您。

Excellent.

太好了。

Do you need a paper copy of your boarding pass?

您需要紙本的登機證嗎？

No thanks; I have it on my phone.

不用了，感謝；我手機上已經有了。

And do you have any bags to check in?

您有行李要托運嗎？

No, I only have a carry -on bag.

沒有，我只有一個隨身包。

That’s fine.

沒關係。

You just need to put this tag on it.

您只需要給這個包貼上標籤。

Like this?

像這樣？

That’s perfect!

很好！

Well, you’re ready to go.

好了，您準備出發了。

Enjoy your trip!

祝您旅途愉快！

Thank you very much.

非常感謝您。

Can you remember what questions the employee asked the passenger?

您還記得員工問乘客什麼問題嗎？

She asked:

她問：

Where are you flying to today?

您今天要飛去哪裡？

Have you checked in online already?

您已经網路預辦登機了嗎？

Can I have your passport please?

請給我您的護照，好嗎？

Do you need a paper copy of your boarding pass?

您需要紙本的登機證嗎？

Do you have any bags to check in?

您有行李要托運嗎？

These are common questions.

這些是常見問題。

You might hear the same ideas with slightly different words; for example:

您可能會聽到使用稍微不同單字的 相同問題；例如：

Do you have your passport?

您有護照嗎？

Or: Do you need to check in any bags?

或者：您需要托運任何包嗎？

However, even if the words are different, the idea stays the same!

然而，即使單字不同， 這個問題是不變的！

Most of these questions are simple; you can just give a yes/no answer.

這些問題大多數都很簡單；您可以 只給出是/否的答案。

However, you might have some questions of your own.

但是，您可能會有一些自己的問題。

Can you remember what the passenger asked for?

您還記得乘客問什麼嗎？

He asked:

他問：

Could I change my seat?

我可以換我的座位嗎？

Can you think of any other requests you might have as a passenger?

您能想到您作為一個乘客可能 有的其他要求嗎？

You might ask:

您可能會問：

Can you confirm that I have a vegetarian meal?

您能確認我點的素食餐嗎？

Do you have any seats in the exit row?

在出口那排有座位嗎？

Exit row seats have more legroom, so they’re often more comfortable!

出口排的座位有更大的腿部空間， 因此通常更舒適！

This time, check-in went smoothly, but what if everything doesn’t go so well?

這次，辦理登機很順利， 但是如果一切都做得不好呢？

I’m sorry ma’am, but this bag is overweight.

夫人，對不起，這個包超重了。

The limit is 23 kilos.

限制為23公斤。

You either need to take some things out, or pay for the excess.

您可以從包裡拿出一些東西， 或支付行李超重費。

How much is the excess?

超重費是多少？

It’s fifty euros for a bag up to 32 kilos..

一個包五十歐元， 最多32公斤。

That’s expensive!

這太貴了！

I’ll try to take some things out.

我會試著拿出一些東西。

I’m sorry, but the flight is delayed by at least two hours.

對不起，航班要延誤 至少兩個小時。

So, when do you expect the plane to leave?

那麼，你們預計飛機什麼時候起飛？

Right now, we expect it to depart at 10.30pm.

目前，我們預計它會在晚上10.30起飛。

I do apologize for the inconvenience.

不便之處，敬請見諒。

Well, I guess there’s nothing we can do.

好吧，我覺得我們什麼也做不了。

Thank you for your patience.

感謝您耐心等待。

You can check the departure boards for updated boarding times and flight information.

您可以在出發航班提示板上查看 更新的登機時間和航班信息。

I’m sorry, but this your flight has been cancelled due to bad weather.

抱歉，由於天氣惡劣，您的這個 航班被取消了。

But, I really need to be in London tomorrow afternoon.

但是，明天下午，我真的要在倫敦。

When's the next available flight?

可以飛的下一班是幾點？

Let me see what we can do...

我看看我們能做什麼...

We do have a flight leaving tomorrow morning that I can switch you to.

明天早上有航班起飛，我可以 幫您換到那個航班。

What time in the morning?

早上幾點？

It leaves here at 7am, and arrives at 10.

早上7點離開這裡，10點到達。

That will be fine.

那就好。

Right, here's a printed confirmation.

好，這是列印出來的確認單。

And again I am very sorry for the trouble.

我們再次為這個麻煩感到非常抱歉。

That’s okay; it’s not your fault.

沒關係；這不是你們的錯。

Are there any hotels near the airport?

機場附近有酒店嗎？

Yes, of course. If you go to the customer service desk, just over there, you

當然有。如果您去客服櫃檯， 就在那邊，您

can claim a voucher for a hotel and meals.

可以索取酒店住宿劵和餐券。

Excellent, thank you.

非常好，謝謝。

You’re welcome.

別客氣。

In this section, you saw three different problems.

在這一部份裡，您看到了三個不同的問題。

What were they?

那是什麼？

Your baggage might be overweight.

您的行李可能超重。

Your flight might be delayed… or even cancelled.

您的航班可能會延遲…… 甚至取消。

If your bag is overweight, you either have to repack it, or pay excess baggage charges.

如果您的行李超重，您可能要 重新裝包，或支付超重行李費。

With delays and cancellations, you might have no choice but to wait.

由於航班延誤和取消，您可能 別無選擇，只能等待。

However, the airline generally needs to give you hotel vouchers or meal vouchers if you

但是，如果您必須等很長時間才能搭飛機， 航空公司通常要

have to wait a long time for your flight.

提供給您酒店住宿劵或餐券。

Have you ever had problems like this?

您曾遇到過這樣的問題嗎？

What happened?

發生了什麼事？

Hopefully, your next flight will go more smoothly.

希望您的下一次飛行會更加順利。

Let’s move on to the next step in your journey.

我們來看您旅程的下一步。

Is this your bag, sir?

先生，這是您的包嗎？

Yes, it is.

是的。

We need to search it.

我們要檢查它。

Do you have any liquids?

您有帶液體嗎？

No problem.

沒問題的。

No, I don’t think so.

不，我不這麼認為。

I’m afraid we need to take this bottle.

恐怕我們要帶走這個瓶子。

You’re allowed containers up to 100ml maximum.

您可以攜帶最多容納100毫升液體的容器。

Okay, sorry, I completely forgot.

好吧，對不起，我完全忘記了。

And this Swiss knife has to go, too.

而且我們也必須拿走這把瑞士刀。

But, it’s important to me!

但是，這對我很重要！

I can take it, or you’ll have to go back and check this bag.

我可以拿掉它，或者您要來檢查一下這個包。

Well I don’t have time for that; I guess you’ll have to take it.

好吧，我沒有時間。我想 您必須要拿掉它。

Very well, sir.

很好，先生。

Here's your bag.

這是您的包。

Thanks.

謝謝。

Excuse me, I’m really late for my flight,

對不起，我真的快趕不上我的航班了，

can I go to the front of the line?

我可以去隊伍的前面嗎？

Okay, come forward quickly.

好吧，快點去。

Make sure everything is out of your pockets, and please place laptops in a separate

確定把所有東西從您的口袋裡拿出來， 請將筆電單獨放在一個

tray.

托盤裡。

Please step over this way, ma’am.

夫人，請從這條路走過去。

I’m really late for my flight, could I just…

我真的快趕不上我的航班了，我可以…

Ma’am, please step over here.

夫人，請從這過去

Stand on the marks on the floor and raise your arms above you.

站在地板上的標誌上並舉起 您的手臂。

Do you have anything in your pockets?

口袋裡有東西嗎？

Yes, sorry.

是的，對不起。

I still have some money and

我還有錢和

my keys.

我的鑰匙。

Please put them in the tray and come through again.

請把他們放在托盤裡並 再次通過。

And where's my bag?

我的包在哪裡？

It looks like your bag needs to be searched.

看來要檢查您的包。

This is ridiculous; I’m going to miss my flight.

這是荒唐；我會錯過我的航班。

Do you have anything sharp in here?

您有什麼鋒利的東西在這嗎？

No, nothing.

沒什麼。

You can’t take the jars on the airplane.

您不能把罐子帶上飛機。

Why not?

為什麼不可以？

It’s a liquid, ma’am.

夫人，這是液體。

No liquids over 100ml.

液體不得超過100毫升。

This is crazy!

這太瘋狂了！

It’s only honey!

只有蜂蜜！

I’m afraid those are the rules.

恐怕這是規則。

Fine, keep them.

好的，留下它們。

Whew, a stressful experience!

哇，一個緊張的經驗！

Let’s take a look at some of the useful language from these dialogues.

我們看看這些對話裡 一些有用的說法。

At the beginning, the security officer asked:

剛開始，安檢人員問：

Is this your bag, sir?

先生，這是您的包嗎？

Can you think of five more questions or requests that you might hear when going through security?

您能夠想出五個以上的在通過安全檢查時 可能會聽到的問題或要求嗎？

If you want more time to think, pause the video and write down your ideas.

如果您想花更多時間思考，請暫停 影片並寫下您的想法。

You might be asked:

您可能會被問：

Is this your bag?

這是您的包嗎？

Do you have any liquids?

您有攜帶液體嗎？

Do you have anything in your pockets?

口袋裡有東西嗎？

You might also hear requests, such as:

您可能還會聽到請求，例如：

Please place laptops in a separate tray.

請將筆電放在一個單獨的托盤裡。

Stand on the marks on the floor and raise your arms.

站在地板上的標誌上並抬起 您的雙臂。

As you saw, there’s no point arguing when you’re going through security!

就像您看到的那樣，在您通過安全檢查時， 沒有任何爭辯的餘地！

Now, you made it through, and you caught your plane—finally!

現在，您通過了安全檢查，並最終搭上了 您的飛機！

Time to sit back and relax.

可以坐下來放鬆一下了。

Excuse me, sir?

對不起，先生？

Would it be alright if we put your bag in the overhead locker?

如果我們把您的包放進頭頂的行李架， 可以嗎？

Erm… well..

嗯...好的..

I’d prefer to keep it with me.

我想隨身攜帶。

It’s just that you’re sitting in an emergency exit row.

但是您坐在緊急出口排。

We can’t have anything on the floor.

我們不能在地板上放任何東西。

Okay, do what you must.

好吧，做您要做的。

I also need to ask you to raise your window blind and make sure your seat back is in the

要起飛了，我也請您升起機窗擋板， 並確保您的座椅靠背在

upright position for take-off.

垂直的位置。

Why do I have to do all this?

為什麼我要做全部這些？

It’s standard procedure for take-off, sir.

先生，這是起飛的標準流程。

You can recline your seat and take your bag down once we’re airborne.

一旦我們在空中了， 您可以傾斜座椅、拿行李。

During take-off and landing, there are certain things you have to do.

在起降過程中， 這些都是您必須做的事情。

Do you know what they are?

您知道這些是什麼嗎？

You need to:

您需要：

Fasten your seat belt.

係好安全帶。

Stow your tray table.

放好您的托盤桌。

Stow means put away.

放好意思是收起。

Raise your window blind.

抬起機艙窗戶擋板。

The window blind is a screen that you can use to cover the window.

窗戶擋板是您可以用來遮擋機艙窗戶外光線的隔板。

Move your seat back to the upright position.

將座椅移回到直立位置。

During your flight, you can recline your seat, and lean back.

在飛行中，您可以放斜 您的座椅，向後靠。

But, for take-off and landing, you need to put it back to the straight position.

但是，起降過程中，您需要 移回到直立位置。

Stow your luggage in the overhead locker or under the seat in front of you.

把行李放到在您頭頂的或在您 前面座位下方的行李架裡。

Of course, in our dialogue, the passenger was sitting in an exit row seat. She had

當然，在我們的對話裡，乘客 坐在出口排的座位上。她有

to use the overhead locker.

使用頭頂行李架。

The flight attendants might ask you to do

空姐可能會要求您做

one or two other things, like take out your headphones.

一兩件事，像是拿出耳機。

On the last flight you took, did they serve food?

在您最後一次的飛行裡，航空公司有提供餐點嗎？

It’s getting less common to have food included with a flight, but let’s imagine your flight

配餐點的航班越來越少， 但我們想像一下您的

includes a meal.

含一次餐點的飛行。

Hello, can I help you?

您好，需要我幫忙嗎？

Yes, I ordered a special meal online, but it hasn’t arrived yet.

是的，我線上預訂了一份特別餐， 但是還沒到。

Okay, I can go and check; which meal did you order?

好吧，我查一下； 您訂了哪種餐點？

The gluten free option.

無麩質選項。

Oh, I’m sorry, I think there has been a mistake.

哦，對不起，我認為有一個 錯誤。

We just gave out the last gluten free meal.

我們剛派送出了最後一份無麩質餐點。

But I ordered it online!

但是我是線上預訂的！

I’m so sorry, there must have been some confusion.

對不起，一定是有一些混亂。

You can have anything else from our menu.

您還可以在菜單裡選擇其他任何的餐點。

I can only eat gluten-free dishes, so that’s no use.

我只能吃無麩質的食物， 所以沒用。

Also, my screen’s not working!

另外，我的熒幕不能正常工作！

I’m very sorry about that, ma’am.

夫人，我對此感到非常抱歉。

It’s a twelve-hour flight!

這是一個十二小時的飛行！

What am I supposed to do?

我要做什麼？

No food, and no TV.

沒有食物，也沒有電視。

Ma’am, we can offer you an upgrade to business class, so that you have a working TV screen.

夫人，我們可以幫您升等到商務艙，這樣 您有一個工作正常的電視熒幕了。

Business class?

商務艙？

Let’s go!

我們走吧！

Follow me, please, ma’am.

夫人，請跟我來。

Here, we had some problems during the flight.

在這裡，我們在飛行過程裡遇到了一些問題。

What other problems could you have on the plane?

您在飛機上還會遇到什麼其他的問題？

You might find that you don’t have something you need, like a blanket or a pillow.

您可能會發現自己沒有一些需要用 到的東西，像是毯子或枕頭。

You could get the wrong meal.

您可能會拿到錯發的餐點。

You might need to change seats, because the person next to you is snoring loudly!

您可能需要更換座位，因為您旁邊 的人正在大聲打呼！

Hopefully, none of these things will happen to you.

希望您都不會經歷這些事情。

And if they do, you might get lucky and get upgraded to business class, like I did!

如果真的遇到了，您可能會很幸運並 像我一樣升等到商務艙！

Now, your plane is coming in to land.

現在，您的飛機即將降落。

You’ve made it!

您做到了！

There’s just one more thing you have to do.

您只需要再做一件事。

Hello.

您好。

Hello.

您好。

What is the purpose of your visit?

您此行的目的是什麼？

I have a business meeting.

我有一個商務會議。

Where is the meeting?

會議在哪？

It’s at a law firm in London.

在倫敦的一家律師事務所。

And how long are you staying?

您要住多久？

Until Tuesday.

直到星期二。

Please put your right hand on the scanner.

請把右手放在掃描儀上。

Thank you.

謝謝。

Now look into the camera here.

現在，在這看這相機鏡頭。

1, 2, 3.…

1 2 3

That’s great.

那很棒。

Thank you and enjoy your stay.

謝謝，享受您的旅程。

Thank you.

感謝。

This process is different around the world.

在世界各地，這個流程是不同的。

Sometimes they won’t even speak to you; they just scan your passport.

有時他們甚至不和您說話；他們就只是掃描您的護照。

But what did the border control officer ask here?

但是邊境控制人員 在這問了什麼？

Her first question was,

她的第一個問題是，

‘What is the purpose of your visit?’.

'您此行的目的是什麼？'。

How could you answer this?

您怎麼回答呢？

You could say:

您可以說：

I’m here on business.

我在這做生意。

I’m just on holiday.

我只是在度假。

I’m visiting some relatives.

我正在拜訪一些親戚。

It is possible that they might ask you for some extra information about why you are here

他們有可能會問您有關您為什麼在這裡 的一些額外資訊

and what your plans are. For example,

以及您的計畫是什麼。例如，

Where are you staying?

您住在哪裡？

What company are you visiting?

您要去拜訪哪家公司？

How long are you staying?

您要呆多久？

Okay, now you should have all of the English you need for the next time you fly.

好吧，現在您應該學會了下次飛行要 用到的所有的英文。

We hope that this will make those stressful airport experiences a little easier!

我們希望之前那些緊張的機場 體驗會輕鬆一些！

Here’s a question: have you ever had a really bad experience at the airport or on a plane?

有一個問題：您曾在機場或飛機上 遇到過真正糟糕的經歷嗎？

Please share your stories in the comments!

請在留言板裡分享您的故事！

Thanks for watching, and remember that you can find more videos like these this

感謝您的觀看，並請記住您可以在 我們的網站上找到更多類似

on our website: Oxford Online English dot com.

這樣的影片：www.oxfordonlineenglish.com

See you next time!.

下次見！