The Ultimate Guide to HOTEL ENGLISH

Hey guys and welcome back to another lesson with me Tom. Today I've got something super

Hai. Selamat datang kembali! Bersama saya Tom. Hari ini saya punya sesuatu yang sangat

menarik karena saya akan mengajari kalian semua bahasa Inggris yang kalian perlukan untuk menginap di hotel.

exciting because I'm going to teach you all the English you need to stay in a hotel. A

hotel like this one!

Hotel seperti ini!

That's right guys, I'm staying in the super stylish East Hong Kong hotel. It's an amazing

Saya menginap di East Hong Kong Hotel. Ini hotel yang luar biasa

hotel and guys I'm super excited, let's do a quick room tour.

dan saya sangat bersemangat, mari kita room tour.

Now a really important thing to know when using your English in any hotel is that hotel

Sekarang hal yang sangat penting untuk diketahui adalah

English is very formal and polite. So the staff that are working in the hotel will be

Bahasa Inggris di hotel sangat formal dan sopan. Sehingga staf yang bekerja di hotel akan

using very formal and polite phrases. So for example instead of saying 'can I help you?'

menggunakan kalimat yang sangat formal dan sopan. Misalnya, daripada mengatakan 'can I help you?'

or 'how can I help you?' they might say 'how can I be of assistance?' It just means 'how

atau 'how can I help you?' mereka mengatakan 'how can I be of assistance? ' Itu sama artinya dengan

can I help you?' but it's a more formal polite structure. So be aware that you are going

'how can I help you?' tapi dengan cara yang lebih formal. Jadi jika kalian pergi ke hotel

to, you might well hear structures like that. And of course, in turn, perhaps you should

kalian mungkin akan mendengar kalimat seperti itu. Dan tentu saja, sebaliknya, kalian

also use politer structures. So for example instead of saying I want a room you want to

juga harus menggunakan kalimat yang lebih formal. Jadi misalnya daripada mengatakan 'I want a room' lebih baik

gunakan kalimat yang lebih formal seperti 'Would it be possible to book a room? ' atau

use a more formal structure like 'Would it be possible to book a room?' or 'Could I please

book a room?' So you've got more formal structures there that you are going to want to use when

'could I please book a room? ' Jadi kalian menggunakan kalimat yang lebih formal saat kalian akan

interacting with the staff. Your stay at the hotel will begin with check in. Now this is

berinteraksi dengan staf.

Saat kalian akan menginap, itu akan diawali oleh check in. Itu adalah

when you go to the reception and you register that you have arrived and you'll get your

ketika kalian pergi ke resepsionis dan kalian melakukan registrasi bahwa kalian telah tiba dan kalian akan mendapat

keys and find out where your room is etc. Now this can be a noun 'check in' so 'check

kunci dan tahu di mana kamar kalian, dll. 'check in' bisa menjadi kata benda yaitu check in

in is at twelve o'clock' or 'check in is at three o'clock'. It can also be a phrasal verb

is at twelve o'clock 'atau' check in is at three o'clock'. Ini juga bisa menjadi kata kerja

'to check in'. "I checked into my hotel this morning.' The opposite of to check in, to

'to check-in'. "I checked into my hotel this morning.' Kebalikan dari to check in, adalah to

check out. So that is to register that you are going to leave the hotel and that you

check out. Untuk registrasi jika kalian akan meninggalkan hotel dan kalian

are going to make your payment. Again this is a noun 'check out' and a verb 'to check

akan melakukan pembayaran. Sekali lagi 'check out' adalah kata benda dan kata kerjanya adalah 'to check

out'. Alright, let's look at ten really useful nouns in hotels. The person staying in the

out'. Baiklah, mari kita beralih ke 10 kata yang sangat berguna di hotel. Orang yang menginap di

hotel is a guest. The space by the entrance, where people maybe stand or they could sit,

hotel adalah 'guest'. Ruangan di pintu masuk, di mana orang-orang berdiri atau mereka bisa duduk,

they could wait is called the hotel lobby. Floor is the level that your hotel room is

saat mereka menunggu disebut 'hotel lobby'. 'Floor' adalah tingkat lantai kamar hotel kalian

on. For example I'm on the twenty eighth floor. Housekeeping are the staff members that look

berada. Misalnya, I'm in the twenty eight floor (Saya ada di lantai 28). Housekeeping adalah anggota staf yang

after the cleaning of the rooms. So they change the linen, they change the rubbish bin, they

bertugas untuk membersihkan kamar. Jadi mereka mengganti linen, mengganti tempat sampah,

make the beds, they keep the rooms tidy. So housekeeping. The place where you check in

merapikan tempat tidur, mereka menjaga kamar tetap rapi. Tempat di mana kalian check in

and check out is called the reception desk or the front desk as well. It's often called

dan check out disebut 'reception desk' atau 'front desk'.

the front desk. And the person who works in the reception desk is a receptionist. That

Dan orang yang bekerja di 'reception desk' adalah 'receptionist' (resepsionis). Resepsionis

could be male or female. A view. The view is what you can see from your hotel window.

bisa pria atau wanita. The 'view' adalah pemandangan yang bisa kalian lihat dari jendela hotel kalian.

Now we often have collocations so you might have pool view, that's a view of the swimming

'Pool view' adalah pemandangan kolam renang

pool. Or a sea view, that's a view of the sea. A garden view, it's a view of the garden,

Atau 'Sea view' pemandangan laut, 'Garden view' pemandangan kebun,

you get the idea. I have a harbour view because I can see Hong Kong harbour. It's an amazing

Saya mendapatkan 'harbour view' (pelabuhan) karena saya bisa melihat pelabuhan Hong Kong. Ini adalah pemandangan yang luar biasa

view to wake up to, honestly. Room rate is the price of the room. So the room rates might

saat bangun tidur. 'Room rate' adalah harga kamar. Jadi, harga kamar bisa

change depending on if it's a weekend day, if it's a week day, if it's summer or if it's

berubah tergantung apakah itu hari biasa atau akhir pekan, apakah itu musim panas

high season or low season. So room rates are the amount of money that you pay for one night's

apakah ramai pengunjung atau sepi. Jadi 'room rates' adalah jumlah uang yang kalian bayar untuk satu malam

stay in the hotel. Let's talk about beds because beds come in all shapes and sizes. So you

menginap di hotel. Mari kita bicara tentang tempat tidur karena tempat tidur ada dalam berbagai bentuk dan ukuran. Jadi kalian

could have a double bed, that's for two people. Now we have different sizes then. So you can

bisa mendapat 'double bed', itu untuk dua orang. Atau, bisa juga kalian mendapatkan

have a queen size bed or a king size bed which I think is bigger or you could have a twin

'queen size bed' atau 'king size bed' yang saya pikir lebih besar atau juga 'twin'

(room) which is two separate beds. So when you are making your booking you'll need to

yang merupakan dua tempat tidur terpisah. Jadi, ketika kalian memesan kamar, kalian harus memilih

request, do you want a double bed, a queen size, a king size. A wake up call is a request

apakah kalian ingin 'double bed', 'queen size', atau 'king size'. 'Wake up call' adalah panggilan dari

for the reception desk to call you and wake up up in the morning. A wake up call. Room

resepsionis untuk membangunkan kalian di pagi hari. 'Room service' adalah

service is the delivery of food to your hotel room by the hotel. So they'll be a kitchen

layanan pengiriman makanan ke kamar kalian oleh pihak hotel. Jadi akan ada dapur di hotel

somewhere in the hotel and then you can order your food and they will bring it to your room.

dan kemudian kalian dapat memesan makanan dan mereka akan membawanya ke kamar kalian.

So that's room service. I do like a bit of room service, there's something kind of very

Jadi itulah layanan kamar. Saya sedikit suka pada 'room service', karena menjadi sesuatu yang spesial

special about sitting in your bed and having your food. Ok, here are five questions that

saat duduk di tempat tidur selagi menikmati makanan. Selanjutnya adalah 5 pertanyaan yang

you might hear when talking to a receptionist. 'What name is the booking under?' or 'What

mungkin kalian dengar ketika berbicara dengan resepsionis. 'What name is the booking under?' atau 'What

name is the reservation under?' Now this means who booked it? What's the name that is on

name is the reservation under?' Itu berarti, atas nama siapa pesanan itu dibuat.

the bookings? So for example for me it'll be Tom Rees. So what name is the booking under?

Jadi misalnya untuk saya, menjadi Tom Rees. Jadi 'what name is the booking under?'

For me Tom Rees would be the answer. So it's essentially just saying who made the booking

Untuk saya, Tom Rees akan menjadi jawabannya. Jadi tinggal katakan siapa yang membuat pemesanannya.

and which name is being used? Which is the main name? So you can see there right, a formal

structure to ask a question. The next one 'How may I be of assistance?' That just means

Selanjutnya 'How may I be of assistance?' Itu berarti

how can I help you? So of course they might well say 'how can I help?' or 'How can I help

apa yang bisa saya bantu?

you today?' All are likely structures. So they are just asking you know, how can I help

you. Another question you might hear is 'Is there anything else I can help you with?'

Pertanyaan lain yang mungkin Anda dengar adalah 'Is there anything else I can help you with?'

Now let's say that I've asked the receptionist to book me a taxi and they've been able to

Katakanlah saya sudah meminta pada resepsionis untuk memesan taksi dan mereka sudah bisa

do that. Then they'll ask me 'Is there anything else I can help you with?' to see if there

lakukan itu. Kemudian mereka akan bertanya pada saya 'Is there anything else I can help you with?'

are more requests that I have. So is there anything else I can help you with? And I might

Untuk menanyakan apakah ada hal lain yang bisa mereka bantu. Dan saya akan berkata

say 'oh, no thank you.' or 'actually yes could you...?' and then that would be the next request.

'Oh, no thankyou' (Tidak, terimakasih) atau 'actually yes could you ...?' maka akan ada permintaan lain.

So is there anything else I can help you with? When you are checking out you will probably

Ketika kalian akan check out kalian mungkin akan mendengar mereka bertanya

hear them say 'How was your stay?' And that's your chance to say 'oh it was fantastic thank

'How was your stay?' Dan itu adalah kesempatan kalian untuk berkata 'Oh sangat luar biasa. Terimakasih.'

you' or ' I had a great time' whatever it might be. Or they might say 'Was everything

atau 'saya senang'. Atau mereka juga mungkin bertanya 'Was everything satisfactory?'

satisfactory?' Has the same meaning. So how was your stay? Did you enjoy it? Was the quality

(Apakah semuanya memuaskan?) Memiliki arti yang sama.

good? Was the hotel good? etc. So how was your stay with us? or How was your stay? And

was everything satisfactory?

Here are five questions that you might use during your stay. 'What time is check out?'

Berikut lima pertanyaan yang mungkin kalian gunakan selama kalian menginap. "What time is check out?'

The time that you have to leave your room. 'What time is check out?' Related to that

Itu berarti jam berapa kalian harus meninggalkan kamar.

might be 'Can we get a late check out please?' So let's say check out is normally twelve

mungkin 'Can we get a late check out please?' Jadi katakanlah kita harus meninggalkan kamar biasanya pada pukul 12.

o'clock, you want to go a bit later, maybe one o'clock, that's a late check out. So can

Tapi kalian ingin pergi pukul 1. Itu adalah late check out.

we get a late check out please? Maybe in the morning you need to wake up early o you might

Mungkin di pagi hari kalian harus bangun pagi, kalian bisa meminta

ask for a wake up call. So 'Can I get a wake up call tomorrow please?' So that's when the

wake up call. 'Can I get a wake up call tomorrow please?'

receptionist will call you at whatever time you want them to wake you up. Another phrase

Jadi resepsionis akan membangunkan kalian kapanpun. Kalimat lain adalah

'What time is breakfast served?' So you can see there what time is really useful, you

'What time is breakfast served?' (Jam berapa sarapan pagi disajikan?)

can use it for the swimming pool so 'what time does the swimming pool open?' So what

'What tine does the swimming pool open?' (Jam berapa kolam renang bisa digunakan?)

time, super useful. Or 'What time does the gym close?' Another question is you might

Atau 'What time does the gym close?' (Jam berapa gym ditutup?) Pertanyaan lain adalah saat kalian ingin tahu

want to find out what's around the hotel so for example 'Is there an ATM near here?' Or

apa saja yang ada di sekitar hotel. Misalnya, 'Is there an ATM near here?' (Adakah ATM terdekat dari sini?)

'Is there a supermarket near here?' Or 'Is there a good restaurant near here?' So is

atau 'Is there a supermarket near here? (Adakah supermarket didekat sini?), 'Is there a good restaurant near here? (Adakah restoran didekat sini?)

there, then the thing and then near here. So close to this hotel. Ok guys, I hope you

Baiklah. Saya harap kalian menyukai

enjoyed that lesson teaching you all the essential words and phrases you need to stay in a hotel.

video ini. Tentang kata-kata penting dan kalimat yang kalian butuhkan saat menginap di hotel.

As I've said before English is fantastic for communicating when you are travelling and

Seperti yang saya katakan sebelumnya, bahasa Inggris sangat luar biasa untuk berkomunikasi ketika kalian berjalan-jalan

there is no better place than in a hotel to use your English. So if you need to watch

Dan, tidak ada tempat yang lebih baik daripada di hotel untuk menggunakan bahasa Inggris. Jadi jika Anda perlu, tonton

this video again, take notes, practise some of the phrases so that the next time you go

video ini lagi, buat catatan, berlatihlah ehingga nanti saat kalian akan pergi

and stay in a hotel you'll be ready. Thank you so much again to East Hong Kong for making

dan menginap di hotel kalian akan siap. Terima kasih banyak pada East Hong Kong sehingga saya bisa

this video happen, I've had an amazing time in their hotel. Honestly guys, if you ever

membuat video ini. Saya memiliki waktu yang luar biasa di hotel ini. Jadi, jika kalian

come to Hong Kong stay in East. The views are spectacular. I have never had a room with

akan ke Hong Kong, menginaplah di East. Pemandangannya sangat spektakuler. Saya tidak pernah punya kamar dengan

such amazing views. The facilities are fantastic. Hats off guys! It's been an amazing experience,

pemandangan yang menakjubkan seperti itu. Fasilitasnya fantastis. Ini menjadi pengalaman luar biasa.

it's an incredible hotel fantastically located right next to an MTR station so you can get

ini adalah hotel yang luar biasa, terletak tepat di sebelah stasiun MTR sehingga kalian bisa pergi kemana saja.

everywhere. There's a shopping mall with all the facilities that I could ever want. And

Ada pusat perbelanjaan dengan semua fasilitas yang saya inginkan. Dan

have I mentioned the view yet? Remember guys I've got new videos every Tuesday and every

sudahkah saya menyebutkan pemandangannya? Ingat, saya punya video baru setiap Selasa dan setiap Jumat.

Friday helping you take your English to the next level. Remember to check me out on Instagram

and on Facebook but until next time guys this is Tom, the Chief Dreamer in Hong Kong, saying

goodbye.

Sampai jumpa!