STOP overusing "you're welcome"! Respond to "thank you" in a BETTER way!

30,359,670 views ・ 2019-06-05

English with Lucy


Please double-click on the English subtitles below to play the video.

00:02
(upbeat music)
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- Hello, everyone, and welcome back to English With Lucy.
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Today, I am going to be teaching you
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all of the ways that you can respond to thank you.
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Now you're welcome or you are welcome
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is a perfectly valid way to respond to a thank you.
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But I think it's a little bit overused,
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especially by learners of English.
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It's completely natural.
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You find one way you like to say things
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and then you say it again, and again, and again.
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The purpose of this video is to expand your vocabulary bank,
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so that you have many more options when somebody thanks you.
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So this video is going to be perfect
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for improving your vocabulary.
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But if you want to improve your listening
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and your pronunciation even further,
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than I highly recommend listening to audio books.
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It's something I mention in a lot of my videos,
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but I mention it a lot because I know it works.
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I advise you to take a book that you already have,
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a book that you've maybe already read
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and download the audio version
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and listen to it whilst you are reading.
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Just reading alone will not help you with your pronunciation
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because English is not a phonetic language.
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If you are hearing the word as you read it,
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your brain will make the connection,
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and next time you see that word,
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you will know how to pronounce it.
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And next time you hear that word,
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you will know how it's spelt.
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You can get a free audiobook, that's a 30 day free trial
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of audible by clicking on the link in the description box.
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I've got loads of recommendations for great audio books,
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and also the physical book counterpart on Amazon.
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I really encourage you to try out this method
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because it could transform your pronunciation,
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your spelling, your vocabulary and you're listening.
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Right, let's get started with the lesson.
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Let's begin with informal or casual phrases
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that you can use with your friends and family.
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The first one is, you're welcome.
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But let's expand on that a little bit.
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If you really want to emphasise
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that their thanks has been taken into consideration,
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you can say, you're very welcome.
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This is quite a British one, I think,
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for example, thank you so much
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for packing my shopping for me.
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Oh, you're very welcome.
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Number two, this one is slightly more American.
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It's, no problem,
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no problem.
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Bear in mind that the older generation
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seem to dislike this one.
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So keep that in your head
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if a slightly older person is thanking you.
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An example, thanks for the help today.
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No problem, I enjoyed helping you.
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Number three, the third way to respond to thank you
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is, thank you. (laughs)
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But this one is all about the emphasis.
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If somebody thanks you but you think
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that they should be thanked, you can say, no, thank you.
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Or just, thank you.
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For example, thanks for accepting the invitation.
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Thank you.
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I'm emphasising that really, I should be thanking them
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because they invited me somewhere.
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Number four, this one is much more formal.
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If we say it in its entire form it's, the pleasure is mine.
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The pleasure is mine.
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You can also shorten it to make it less formal
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by saying, my pleasure, or simply, pleasure,
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that's very casual.
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For example, thanks for taking the parcel in for me.
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Pleasure.
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That's a short way of saying it was my pleasure,
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or the pleasure is mine, or was mine.
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Number five is a very friendly one.
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Only use this with people you know well.
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It's, I know you'd do the same for me.
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For example, I'd like to thank you
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for looking after my cat so well.
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The response, I know you'd do the same for me.
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I know you'd look after my cat, so I looked after yours.
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Even Stevens.
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Number six is much more casual.
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And it's slightly less heartfelt.
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You might say this if you don't really care,
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or if somebody is thanking you for doing something
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that you might not have wanted to do.
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But depending on the intonation and the tone of voice,
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it can also be quite warm.
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It's, that's all right.
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So I could say, thank you for picking me up
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from the station.
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I could say either, that's all right.
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Or, that's all right.
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My tone of voice is telling you
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everything you need to know there.
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Number seven is a very casual one.
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It's, no worries, no worries.
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In use, thanks for letting me know
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that my car alarm was going off.
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No worries, I thought I'd better tell you.
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The next one is very British.
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It's quite self-deprecating.
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It's, don't mention it.
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For example, thank you so much for bringing the desert.
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Oh, don't mention it.
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It was a lot of effort to bring dessert probably.
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And they probably do want you to mention it,
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but we just say, don't mention it
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because, oh, it was nothing.
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Number nine is very heartfelt.
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It is, it was the least I could do.
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For example, thank you for visiting me in hospital.
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Oh, it was the least I could do.
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Again, very British, very self-deprecating.
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Number 10 is quite casual.
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It's, anytime.
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Thank you for stopping by, oh, anytime.
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It's quite a generous response, I like this one.
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Number 11 is a really American one.
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I hardly ever hear it used in the UK.
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But I thought I should teach it to you
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because British English is not the only English,
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it's good to know about all of the different slang phrases.
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And yes, this is a very casual one, it is, sure.
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A one word answer to say you're welcome.
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Thank you for thinking of me, sure.
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It often goes hand in hand with no problem.
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Sure, no problem.
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Number 12 is, oh, it was nothing.
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Again, another self-deprecating one.
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It's a way of saying that what they are thanking you for
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was no extra effort.
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Thank you for picking my kids up from school.
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Oh, it was nothing, my kids already needed picking up.
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No extra effort here.
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Now I want to talk to you about four
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more formal ways of responding to thank you.
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And these are more likely to be used in business situations,
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or maybe in a shop or restaurant.
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Number one is very British, it's quite old fashioned,
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and it is, much obliged.
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The full formal way of saying it is,
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I'm very much obliged to you.
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For example, thank you so much doctor,
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I'm very much obliged to you.
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This is shortened down to, I actually experienced this one
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in use the other day at a shoe shop.
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I said, thank you so much after paying
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and he said, "Much obliged."
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And I thought, oh, I haven't heard that phrase in a while,
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I'm gonna put it in a video.
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The guy had an amazing Cockney accent as well,
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he was really nice, really helpful.
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Great shoes, they had a gel bottom.
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Number two is a more formal way of saying you're welcome
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it is, you're most welcome.
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Now, this does sound very posh.
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So I wouldn't use it willy-nilly,
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willy-nilly means without careful thought, or planning.
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I wouldn't use it willy-nilly.
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But if you're in a formal situation,
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for example, I thanked my solicitor
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on the phone the other day for sending me some forms.
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And she replied with, you're most welcome
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because she's quite a formal person,
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and it was a formal legal situation.
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Number three is, we appreciate your business
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or we appreciate your custom.
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Custom if you're talking to a customer
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and business if you're talking to a business client.
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For example, thank you for sending the sample so promptly.
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We appreciate your business.
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And the last one, definitely a business one,
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it's, I'm happy to help.
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For example, thank you for helping me carry the coffees
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to the office.
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Oh, I'm happy to help.
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Right, that's it for today's lesson.
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I hope you enjoyed it and I hope you learned something.
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Again, really consider starting to listen to audiobooks,
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you can claim your free audio book
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by clicking on the link in the description box.
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Don't forget to connect with me on all of my social media.
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I've got my Facebook, I've got my Instagram
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and I've got my twitter.
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And I shall see you soon for another lesson.
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Muah!
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(upbeat music)
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