How to be Polite in English - | Top Tips for Language Learners!

45,846 views ・ 2021-09-27

BBC Learning English


Please double-click on the English subtitles below to play the video.

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I don't know about you, but I don't like it when people are rude.
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Politeness is generally very important,
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especially if you want people to help you with something.
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If you want someone to do something for you, there are different ways of
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expressing it in English, depending on how polite you want to be.
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If I say:
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"Open the window!"
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  it's quite direct, isn't it?
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It's the imperative form, which is more or less an order.
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"Open the window, please!"
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Adding the word 'please' does make it more polite,
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but it's still quite direct.
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  "Can you open the window, please?"
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Now we are getting more polite, but why is this more polite?
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Well, one reason is because this is now a question.
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So it's more of a request than an order.
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And because it's a question, it's easier to say no.
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01:03
Let's now use could instead of can.
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"Could you open the window, please?"
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Could is more polite than can
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and this is where it begins to get interesting.
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Why is:
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'Could you open the window, please?'
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more polite than:
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'Can you open the window, please?'
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Well, it's all to do with the relationship
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between can and could and the idea of distance, of remoteness.
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'Could' can be described as the remote form of 'can'.
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Sometimes that distance is time.
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"I can swim."
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That's an ability I have now.
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"I could swim when I was four."
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That's an ability I had at a time in the past.
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Sometimes that distance is between what is real and what is imagined.
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"I can't do that in my head."
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  This is something that is not possible for me to do now.
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"I couldn't do that even if I had a calculator."
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This is something that's not possible for me to do,
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even in an imagined situation where I have a calculator.
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And sometimes distance is in relationship.
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"Can you open the window, please?"
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  "Could you open the window, please?"
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Could puts more social distance between speaker and listener.
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That makes it more polite as it's less uncomfortable for someone to say no.
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Now, we're not talking about actual distance here.
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We're not saying you have to be physically further away to be polite,
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but it is a good way to visualise it. The further the speaker is away,
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the easier it is to say no and 'could' puts you further away.
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Open the window!
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  Open the window, please!
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Can you open the window, please?
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Could you open the window, please?
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And in English, we can make that distance even further too
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using past forms and modal structures.
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I was wondering if you wouldn't mind opening the window
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if it's not too much trouble.
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For a simple request like opening a window,
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that one is probably a bit over the top.
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One very important thing to remember, perhaps more important
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than the words themselves, is the way they are spoken.
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It's only polite if the tone of voice is polite.
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You can make a polite form of words less polite
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if you stress it in a different way. For example:
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"Can you open the window?"
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"Could you please open the window?"
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So sounding polite is a combination of words and the way you say them
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and when it comes to words,
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'could you' is more polite than 'can you'
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and longer phrases with past forms and modals are more polite still.
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