Powerful Listening Skills | How English Speakers Show They're Listening (And How You Can Too)

150,480 views

2020-06-10 ใƒป Speak Confident English


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Powerful Listening Skills | How English Speakers Show They're Listening (And How You Can Too)

150,480 views ใƒป 2020-06-10

Speak Confident English


ไธ‹ใฎ่‹ฑ่ชžๅญ—ๅน•ใ‚’ใƒ€ใƒ–ใƒซใ‚ฏใƒชใƒƒใ‚ฏใ™ใ‚‹ใจๅ‹•็”ปใ‚’ๅ†็”Ÿใงใใพใ™ใ€‚ ็ฟป่จณใ•ใ‚ŒใŸๅญ—ๅน•ใฏๆฉŸๆขฐ็ฟป่จณใงใ™ใ€‚

00:00
Hey, it's Annemarie was Speak Confident English.
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ใญใˆใ€ใใ‚Œใฏ Annemarie ใ ใฃใŸ Speak Confident English.
00:03
This is exactly where you want to be every week to get the confidence you want
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ใ“ใ‚Œใฏใพใ•ใซใ€่‹ฑ่ชžใงใฎ็”Ÿๆดปใจไป•ไบ‹ใซ ๅฟ…่ฆใช่‡ชไฟกใ‚’ๅพ—ใ‚‹ใŸใ‚ใซใ€ๆฏŽ้€ฑ่กŒใใŸใ„ใจใ“ใ‚ใงใ™
00:07
for your life and work in English.
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ใ€‚
00:10
If you've been following me for a while, then, you know,
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00:13
at Speak Confident English,
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Speak Confident English ใงใฏใ€
00:15
we are all about helping you speak with confidence.
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ใ‚ใชใŸใŒ่‡ชไฟกใ‚’ๆŒใฃใฆ่ฉฑใ›ใ‚‹ใ‚ˆใ†ใซใŠๆ‰‹ไผใ„ใ—ใพใ™ใ€‚
00:19
We do exactly what our name says.
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็งใŸใกใฏใพใ•ใซ็งใŸใกใฎๅๅ‰ใŒ่จ€ใ†ใ“ใจใ‚’ใ—ใพใ™.
00:22
We focus on helping you and all of our students sound calm,
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็งใŸใกใฏใ€ใ‚ใชใŸใจ ็งใŸใกใฎใ™ในใฆใฎ็”Ÿๅพ’ใŒ
00:27
smooth, and in control when you speak.
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ใ€ใ‚ใชใŸใŒ่ฉฑใ™ใจใใซ่ฝใก็€ใ„ใฆใ€ใ‚นใƒ ใƒผใ‚บใซใ€ใใ—ใฆใ‚ณใƒณใƒˆใƒญใƒผใƒซใงใใ‚‹ใ‚ˆใ†ใซใ™ใ‚‹ใ“ใจใซ้‡็‚นใ‚’็ฝฎใ„ใฆใ„ใพใ™. ่จ€ใ„ใŸใ„ใ“ใจใ‚’่จ€ใ†ใฎใซๅฝน็ซ‹ใคๅ˜่ชžใ‚’
00:30
We focus on strategies that help you think clearly in English so you
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้ธๆŠžใงใใ‚‹ใ‚ˆใ†ใซใ€่‹ฑ่ชžใงๆ˜Ž็ขบใซ่€ƒใˆใ‚‹ใฎใซๅฝน็ซ‹ใคๆˆฆ็•ฅใซ็„ฆ็‚นใ‚’ๅฝ“ใฆใฆ
00:35
can choose the words that help you say what you want to say.
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ใ„ใพใ™ใ€‚
00:40
Something that you might not know is that in the online courses that we teach,
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ใ”ๅญ˜ใ˜ใชใ„ใ‹ใ‚‚ใ—ใ‚Œใพใ›ใ‚“ใŒใ€ Fluency School ใชใฉใฎใ‚ชใƒณใƒฉใ‚คใƒณ ใ‚ณใƒผใ‚นใงใฏใ€ๅ„ชใ‚ŒใŸใ‚ณใƒŸใƒฅใƒ‹ใ‚ฑใƒผใ‚ทใƒงใƒณใฏๅŒๆ–นๅ‘ใงใ‚ใ‚‹ใŸใ‚
00:44
for example, in Fluency School,
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ใ€ใƒชใ‚นใƒ‹ใƒณใ‚ฐ
00:47
we also focus on the art and power of listening because
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ใฎๆŠ€่ก“ใจๅŠ›ใซใ‚‚้‡็‚นใ‚’็ฝฎใ„ใฆใ„
00:52
good communication is a two way street.
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ใพใ™ใ€‚
00:55
If you don't listen well,
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ใ‚ˆใ่žใ„ใฆใ„ใชใ‹ใฃใŸใ‚Šใ€
00:57
or if you don't understand what someone else is saying,
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็›ธๆ‰‹ใฎ่จ€ใฃใฆใ„ใ‚‹ใ“ใจใŒ็†่งฃ
01:00
it's nearly impossible to respond to a question correctly,
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ใงใใชใ‹ใฃใŸใ‚Š ใ™ใ‚‹ใจใ€่ณชๅ•ใซๆญฃใ—ใ็ญ”ใˆ
01:04
or to have a healthy dialogue.
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ใŸใ‚Šใ€ๅฅๅ…จใชๅฏพ่ฉฑใ‚’่กŒใ†ใ“ใจใฏใปใผไธๅฏ่ƒฝใซใชใ‚Šใพใ™ใ€‚
01:07
So in today's Confident English lesson, we're going to focus on four things.
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ไปŠๆ—ฅใฎ่‡ชไฟกใซๆบ€ใกใŸ่‹ฑ่ชžใฎใƒฌใƒƒใ‚นใƒณใง ใฏใ€4 ใคใฎใ“ใจใซ็„ฆ็‚นใ‚’ๅฝ“ใฆใพใ™ใ€‚
01:11
Number one,
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็ฌฌไธ€ใซใ€
01:12
what exactly is the power of listening and how does listening benefit you?
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ใƒชใ‚นใƒ‹ใƒณใ‚ฐใฎๅŠ›ใจใฏๆญฃ็ขบใซใฏไฝ•ใงใ‚ใ‚Šใ€ใƒชใ‚นใƒ‹ใƒณใ‚ฐใฏ ใฉใฎใ‚ˆใ†ใซๅฝน็ซ‹ใคใฎใงใ—ใ‚‡ใ†ใ‹?
01:18
Number two,
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็ฌฌไบŒใซใ€
01:19
what are the signs English speakers use to show that they're listening
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่‹ฑ่ชžใ‚’่ฉฑใ™ไบบใŒใ‚ใชใŸใฎ ่ฉฑใ‚’่žใ„ใฆใ„ใ‚‹ใ“ใจใ‚’็คบใ™ใŸใ‚ใซไฝฟ็”จใ™ใ‚‹ใ‚ตใ‚คใƒณใฏไฝ•
01:24
to you?
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ใงใ™ใ‹?
01:25
How will you know that someone is really focused on what you're saying?
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่ชฐใ‹ใŒ ใ‚ใชใŸใฎ่จ€ใฃใฆใ„ใ‚‹ใ“ใจใซๆœฌๅฝ“ใซ้›†ไธญใ—ใฆใ„ใ‚‹ใ“ใจใ‚’ใฉใฎใ‚ˆใ†ใซใ—ใฆ็Ÿฅใ‚‹ใ“ใจใŒใงใใพใ™ใ‹?
01:30
Number three,
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็ฌฌ 3 ใซใ€ไป–ใฎไบบใฎ่ฉฑใ‚’่žใ„ใฆใ„ใ‚‹ใ“ใจใ‚’็คบใ™
01:31
how can you select the right body language and verbal cues to show
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ใŸใ‚ใซใ€้ฉๅˆ‡ใชใƒœใƒ‡ใ‚ฃใƒผ ใƒฉใƒณใ‚ฒใƒผใ‚ธใจๅฃ้ ญใงใฎๅˆๅ›ณใ‚’ใฉใฎใ‚ˆใ†ใซ้ธๆŠžใงใใพใ™
01:36
others that you are listening to them? And finally,
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ใ‹? ใใ—ใฆๆœ€ๅพŒใซใ€ไบบใ€…ใŒ
01:39
we're going to end with some things that you can say when you realize
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ใ‚ใชใŸใฎ่จ€ใ†ใ“ใจใ‚’่žใ„ใฆใ„ใชใ„ใ“ใจใซๆฐ—ไป˜ใ„ใŸใจใใซ่จ€ใˆใ‚‹ใ“ใจใ‚’ใ„ใใคใ‹็ดนไป‹
01:44
people are not listening to you, but they should be.
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ใ—ใพใ™ใŒใ€ใใ†ใ™ในใใงใ™ใ€‚ ๆœ€ๅˆใฎ็„ฆ็‚น้ ˜ๅŸŸ
02:00
Let's get started with the first area of focus,
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ใ‹ใ‚‰ๅง‹ใ‚ใพใ—ใ‚‡ใ†ใ€‚
02:03
which is why is listening so important?
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ใชใœใƒชใ‚นใƒ‹ใƒณใ‚ฐใŒ้‡่ฆใชใฎใงใ—ใ‚‡ใ†ใ‹?
02:06
How is it powerful and how will it benefit you?
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ใใ‚Œใฏใฉใฎใ‚ˆใ†ใซๅผทๅŠ›ใงใ€ ใฉใฎใ‚ˆใ†ใซใ‚ใชใŸใซๅˆฉ็›Šใ‚’ใ‚‚ใŸใ‚‰ใ—ใพใ™ใ‹?
02:11
I want you to think for a moment how you feel when someone
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่ชฐใ‹ใŒ
02:15
truly listens to you,
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ๆœฌๅฝ“ใซใ‚ใชใŸใฎ่ฉฑใ‚’่žใ„ใฆใ„ใ‚‹ใจใใ€ใ‚ใชใŸใฏใฉใฎใ‚ˆใ†ใซ
02:18
do you find that annoying or irritating, or do you feel respected,
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ๆ„Ÿใ˜ใพใ™ใ‹?ใใ‚Œใฏ่ฟทๆƒ‘ใ ใจๆ€ใ„ใพใ™
02:23
appreciated,
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02:25
heard when someone listens to you,
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ใ‹
02:28
they're giving you a gift. They're giving you their attention.
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? ๅฝผใ‚‰ใฏ ใ‚ใชใŸใซๆณจๆ„ใ‚’ๅ‘ใ‘ใฆใ„ใพใ™ใ€‚
02:33
Their time. They are showing that they care about what you have to say.
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ๅฝผใ‚‰ใฎๆ™‚้–“ใ€‚ ๅฝผใ‚‰ใฏ ใ‚ใชใŸใŒ่จ€ใ‚ใชใ‘ใ‚Œใฐใชใ‚‰ใชใ„ใ“ใจใ‚’ๆฐ—ใซใ‹ใ‘ใฆใ„ใ‚‹ใ“ใจใ‚’็คบใ—ใฆใ„ใพใ™.
02:38
Listening to someone else is an extremely powerful kind
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ไป–ไบบใฎ่ฉฑใ‚’่žใใ“ใจใฏ ใ€้žๅธธใซๅผทๅŠ›ใง่ฆชๅˆ‡
02:43
and generous act.
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ใงๅฏ›ๅคงใช่กŒ็‚บใงใ™ใ€‚
02:46
I actually have a whole lesson on how to be interesting and cool and
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็งใฏๅฎŸ้š›ใซใ€ ้ข็™ฝใใฆใ‚ฏใƒผใƒซใง่‹ฑ่ชžใซใชใ‚‹ๆ–นๆณ•ใซใคใ„ใฆใฎใƒฌใƒƒใ‚นใƒณๅ…จไฝ“ใ‚’ๆŒใฃใฆใ„
02:51
English.
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ใพใ™.
02:52
And the focus is actually about listening.
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ใใ—ใฆใ€็„ฆ็‚นใฏๅฎŸ้š›ใซ่žใใ“ใจใงใ™ใ€‚
02:54
I'll leave a link to that lesson below,
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ใใฎใƒฌใƒƒใ‚นใƒณใธใฎใƒชใƒณใ‚ฏใ‚’ไธ‹ใซๆฎ‹ใ—ใฆใŠใใพใ™ใŒใ€่žใไธŠๆ‰‹ใซใชใ‚‹ใ“ใจ
02:56
but let's talk about how being a good listener will benefit
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ใŒใฉใฎใ‚ˆใ†ใซๅฝน็ซ‹ใคใ‹ใซใคใ„ใฆ่ฉฑใ—ใพใ—ใ‚‡ใ†
03:01
you.
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.
03:02
Number one, when you are a good listener,
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็ฌฌไธ€ใซใ€่žใไธŠๆ‰‹ใซ
03:05
it builds trust and it shows respect to others.
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ใชใ‚‹ใจใ€ไฟก้ ผใŒ็ฏ‰ใ‹ ใ‚Œใ€ไป–ใฎไบบใซๆ•ฌๆ„ใ‚’็คบใ™ใ“ใจใŒใงใใพใ™ใ€‚
03:09
This is important for building friendships and meaningful business
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ใ“ใ‚Œใฏใ€ๅ‹ๆƒ…ใจๆœ‰ๆ„็พฉใชใƒ“ใ‚ธใƒใ‚น้–ขไฟ‚ใ‚’็ฏ‰ใใŸใ‚ใซ้‡่ฆใงใ™
03:13
relationships. It can help you to have better interactions with team members,
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ใ€‚ ใƒใƒผใƒ ใƒกใƒณใƒใƒผใ€
03:18
customers, and clients.
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้กงๅฎขใ€ใŠใ‚ˆใณใ‚ฏใƒฉใ‚คใ‚ขใƒณใƒˆใจใฎใ‚ˆใ‚Š่‰ฏใ„ใ‚„ใ‚Šๅ–ใ‚Šใ‚’่กŒใ†ใฎใซๅฝน็ซ‹ใกใพใ™ใ€‚
03:20
It also leads to empathy,
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ใพใŸใ€ๅ…ฑๆ„Ÿ
03:22
the ability to better understand and connect to other people.
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ใ€ใคใพใ‚Š ไป–ใฎไบบใ€…ใ‚’ใ‚ˆใ‚Šใ‚ˆใ็†่งฃใ—ใ€ใคใชใŒใ‚‹่ƒฝๅŠ›ใซใ‚‚ใคใชใŒใ‚Šใพใ™ใ€‚
03:26
The second way that listening will benefit you is it helps you show that
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่€ณใ‚’ๅ‚พใ‘ใ‚‹ใ“ใจใงๅพ—ใ‚‰ใ‚Œใ‚‹ 2 ใค็›ฎใฎ ใƒกใƒชใƒƒใƒˆใฏใ€
03:31
you are interested in someone else when someone else
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ไป–ใฎไบบ
03:36
feels that you are interested in them,
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ใŒใ‚ใชใŸใซ่ˆˆๅ‘ณใ‚’ๆŒใฃใฆใ„ใ‚‹ใจๆ„Ÿใ˜ใŸใจใใซใ€ใ‚ใชใŸใŒใใฎไบบใซ่ˆˆๅ‘ณใ‚’ๆŒใฃใฆใ„ใ‚‹
03:39
it helps conversations to become more open, honest,
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ใ“ใจใ‚’็คบใ™ใฎใซๅฝน็ซ‹ใกใ€ไผš่ฉฑ ใŒใ‚ˆใ‚Šใ‚ชใƒผใƒ—ใƒณใงใ€ๆญฃ็›ดใงใ€้ญ…ๅŠ›็š„ใชใ‚‚ใฎใซใชใ‚‹ใฎใซๅฝน็ซ‹ใกใพใ™
03:43
and engaging.
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ใ€‚
03:45
In other words, conversations are more interesting and fun.
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ใคใพใ‚Šใ€ไผš่ฉฑ ใŒใ‚ˆใ‚Š้ข็™ฝใใ€ๆฅฝใ—ใใชใ‚Šใพใ™ใ€‚
03:49
The third way that powerful listening will benefit you is it will help you
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ๅผทๅŠ›ใชๅ‚พ่ดใŒใ‚ใชใŸใซใ‚‚ใŸใ‚‰ใ™ 3 ใค็›ฎใฎ ใƒกใƒชใƒƒใƒˆใฏใ€
03:54
truly understand people and what they want.
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ไบบใ€… ใจๅฝผใ‚‰ใŒไฝ•ใ‚’ๆœ›ใ‚“ใงใ„ใ‚‹ใฎใ‹ใ‚’็œŸใซ็†่งฃใ™ใ‚‹ใฎใซๅฝน็ซ‹ใคใ“ใจใงใ™ใ€‚
03:58
As a result, you'll have fewer misunderstandings or disagreements.
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ใใฎ็ตๆžœใ€ ่ชค่งฃใ‚„ๆ„่ฆ‹ใฎ็›ธ้•ใŒๅฐ‘ใชใใชใ‚Šใพใ™ใ€‚
04:03
You can reach an agreement more easily.
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ใ‚ˆใ‚Š็ฐกๅ˜ใซๅˆๆ„ใซ้”ใ™ใ‚‹ใ“ใจใŒใงใใพใ™ใ€‚
04:06
You can make better decisions and you can also handle customer
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ใ‚ˆใ‚Š้ฉๅˆ‡ใชๆ„ๆ€ๆฑบๅฎšใ‚’่กŒใ†ใ“ใจใŒใงใใ€ ้กงๅฎขใฎ
04:11
complaints better as well.
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่‹ฆๆƒ…ใซใ‚‚ใ‚ˆใ‚Š้ฉๅˆ‡ใซๅฏพๅ‡ฆใงใใพใ™ใ€‚
04:13
Again, listening to someone else carefully,
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็นฐใ‚Š่ฟ”ใ—ใซใชใ‚Šใพใ™ใŒใ€ ไป–ใฎไบบใฎ่ฉฑใ‚’ๆณจๆ„ๆทฑใ่žใใ€
04:16
truly giving them your attention is a gift,
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็œŸใซ ๆณจๆ„ใ‚’ๅ‘ใ‘ใ‚‹ใ“ใจใฏ่ดˆใ‚Š็‰ฉใงใ™ใŒใ€ใ‚ใชใŸ
04:19
but it also has enormous benefits for you.
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ใซใจใฃใฆใ‚‚ๅคงใใชใƒกใƒชใƒƒใƒˆใŒใ‚ใ‚Šใพใ™.
04:23
So let's talk about how you can know if an English
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ใใ‚Œใงใฏ ใ€่‹ฑ่ชžใ‚’
04:28
speaker is listening to you. What are the signs,
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่ฉฑใ™ไบบใŒใ‚ใชใŸใฎ่ฉฑใ‚’่žใ„ใฆใ„ใ‚‹ใ‹ใฉใ†ใ‹ใ‚’็Ÿฅใ‚‹ๆ–นๆณ•ใซใคใ„ใฆ่ฉฑใ— ใพใ—ใ‚‡ใ†ใ€‚
04:31
cues sounds or words that English speakers use to show
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่‹ฑ่ชžใ‚’่ฉฑใ™ไบบ
04:36
that they're listening to you. I have to warn you. It's a little noisy.
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ใŒใ‚ใชใŸใฎ่ฉฑใ‚’่žใ„ใฆใ„ใ‚‹ใ“ใจใ‚’็คบใ™ใŸใ‚ใซไฝฟ็”จใ™ใ‚‹ใ‚ตใ‚คใƒณใ€ๆ‰‹ใŒใ‹ใ‚Šใฎ้Ÿณใ€ใพใŸใฏ่จ€่‘‰ใฏไฝ•ใงใ™ใ‹ใ€‚ ็งใฏ ใ‚ใชใŸใซ่ญฆๅ‘Šใ—ใชใ‘ใ‚Œใฐใชใ‚Šใพใ›ใ‚“ใ€‚ ๅฐ‘ใ—ใ†ใ‚‹ใ•ใ„ใงใ™ใ€‚ ่‹ฑ่ชžใ‚’่ฉฑใ™ไบบใŒ
04:41
Let's start with some of the verbal cues that English speakers use.
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ไฝฟใ†ๅฃ้ ญใงใฎๅˆๅ›ณใ‹ใ‚‰ๅง‹ใ‚ใพใ—ใ‚‡ใ† ใ€‚
04:45
And when I say verbal cues, that means sounds and words that we use.
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่จ€่‘‰ใซใ‚ˆใ‚‹ๅˆๅ›ณใจ ใฏใ€็งใŸใกใŒไฝฟ็”จใ™ใ‚‹้Ÿณใ‚„่จ€่‘‰ใ‚’ๆ„ๅ‘ณใ—ใพใ™ใ€‚
04:51
If you've ever joined me for a class,
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็งใฎใ‚ฏใƒฉใ‚นใซๅ‚ๅŠ ใ—ใŸใ“ใจใŒใ‚ใ‚‹ๅ ดๅˆใ€
04:53
or if you've had conversations with native English speakers,
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ใพใŸใฏ ่‹ฑ่ชžใฎใƒใ‚คใƒ†ใ‚ฃใƒ–ใ‚นใƒ”ใƒผใ‚ซใƒผใจไผš่ฉฑใ—
04:57
you'll notice that they're really noisy when you're speaking,
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ใŸใ“ใจใŒใ‚ใ‚‹ๅ ดๅˆใฏใ€่ฉฑใ—ใฆใ„ใ‚‹ใจใใซๅฝผใ‚‰ใŒ้žๅธธใซใ†ใ‚‹ใ•ใ„
05:01
you'll hear things like,
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ใ“ใจใซๆฐ—ไป˜ใใงใ—ใ‚‡ใ†
05:05
Hmm.
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ใ€‚
05:06
Uh huh.
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ใ†ใ‚“ใ€‚
05:07
Yeah. Oh,
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ใ†ใ‚“ใ€‚
05:09
Whoa. You'll also hear where it's like, yes, I see. Yeah.
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ใŠใฃใจใ€‚ ใพใŸใ€ใใ‚ŒใŒใฉใ“ ใซใ‚ใ‚‹ใฎใ‹ใ‚’่žใใ“ใจใ‚‚ใงใใพใ™ใ€‚ใฏใ„ใ€ใ‚ใ‹ใ‚Šใพใ—ใŸใ€‚ ใ†ใ‚“ใ€‚
05:14
Really?
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ๆœฌๅฝ“ใซ๏ผŸ
05:16
Oh, wow.
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ใ‚ใ‚ใ™ใ”ใ„ใ€‚
05:18
No way.
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ใจใ‚“ใงใ‚‚ใชใ„ใ€‚
05:20
Seriously.
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็œŸๅ‰ฃใซใ€‚
05:22
As I said, English speakers are a little noisy when they're listening,
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็งใŒ่จ€ใฃใŸใ‚ˆใ†ใซใ€่‹ฑ่ชžใ‚’่ฉฑใ™ไบบใฏ ่žใ„ใฆใ„ใ‚‹ใจใใซๅฐ‘ใ—ใ†ใ‚‹ใ•ใ„ใงใ™
05:26
but all of those verbal sounds and words are indicators
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ใŒใ€ใใ‚Œใ‚‰ใฎ่จ€่‘‰ใฎ้Ÿณ ใ‚„่จ€่‘‰ใฏใ™ในใฆใ€
05:31
that they're listening to you. They are not signs of agreement,
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ๅฝผใ‚‰ใŒใ‚ใชใŸใฎ่ฉฑใ‚’่žใ„ใฆใ„ใ‚‹ใจใ„ใ†ๆŒ‡ๆจ™ใงใ™. ใใ‚Œใ‚‰ใฏๅŒๆ„ใฎใ—ใ‚‹ใ—ใงใฏใ‚ใ‚Šใพใ›ใ‚“
05:35
but they are signs that say, I'm listening to you.
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ใŒ ใ€็งใฏใ‚ใชใŸใฎ่จ€ใ†ใ“ใจใ‚’่žใ„ใฆใ„ใ‚‹ใจใ„ใ†ใ—ใ‚‹ใ—ใงใ™ใ€‚
05:39
I hear what you're saying. I'm responding to you.
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็งใฏใ‚ใชใŸใŒ่จ€ใฃใฆใ„ใ‚‹ใ“ใจใ‚’่žใใพใ™ใ€‚ ็งใฏใ‚ใชใŸใซๅฟœ็ญ”ใ—ใฆใ„ใพใ™ใ€‚ ่‹ฑ่ชžใ‚’่ฉฑใ™
05:43
So if you're in a conversation with someone,
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ไบบใจไผš่ฉฑใ‚’ใ—ใฆใ„ใฆใ€
05:46
an English speaker and you're hearing all those sounds and words,
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ใ“ใ‚Œใ‚‰ใ™ในใฆใฎ้Ÿณใ‚„่จ€่‘‰ใ‚’
05:51
that is a sign of active listening,
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่žใ„ใฆใ„ใ‚‹ๅ ดๅˆใ€ใใ‚Œใฏใ‚ขใ‚ฏใƒ†ใ‚ฃใƒ–ใƒชใ‚นใƒ‹ใƒณใ‚ฐใฎๅ…†ๅ€™ใงใ‚ใ‚Šใ€
05:54
they're showing you a form of respect.
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ๅฝผใ‚‰ใฏใ‚ใชใŸใซใ‚ใ‚‹็จฎใฎๆ•ฌๆ„ใ‚’็คบใ—ใฆใ„ใพใ™.
05:57
These verbal cues are particularly important for telephone conversations when we
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ใ“ใ‚Œใ‚‰ใฎ่จ€่‘‰ใซใ‚ˆใ‚‹ๆ‰‹ใŒใ‹ใ‚Šใฏใ€
06:02
don't have body language or facial expressions to help us. So again,
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ใƒœใƒ‡ใ‚ฃใƒผใƒฉใƒณใ‚ฒใƒผใ‚ธใ‚„้ก”ใฎ ่กจๆƒ…ใŒๅฝนใซ็ซ‹ใŸใชใ„้›ป่ฉฑใงใฎไผš่ฉฑใซ็‰นใซ้‡่ฆใงใ™ใ€‚ ็นฐใ‚Š่ฟ”ใ—ใซ
06:06
when you're on the telephone with an English speaker,
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ใชใ‚Šใพใ™ใŒ ใ€่‹ฑ่ชžใ‚’่ฉฑใ™ไบบใจ้›ป่ฉฑใ‚’ใ—ใฆใ„ใ‚‹ใจใ€
06:09
it's very likely that you're going to hear all those sounds and words.
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ใ“ใ‚Œใ‚‰ใ™ในใฆใฎ้Ÿณใ‚„่จ€่‘‰ใŒ่žใ“ใˆใ‚‹ๅฏ่ƒฝๆ€งใŒ้žๅธธใซ้ซ˜ใใชใ‚Šใพใ™ใ€‚
06:14
If you're making a complaint on the telephone,
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้›ป่ฉฑใง่‹ฆๆƒ…ใ‚’็”ณใ—็ซ‹ใฆใ‚‹ๅ ดๅˆ
06:17
a customer service agent will likely use some of those verbal
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ใ€ใ‚ซใ‚นใ‚ฟใƒžใƒผ ใ‚ตใƒผใƒ“ใ‚น ใ‚จใƒผใ‚ธใ‚งใƒณใƒˆใฏ ใ€ๅฃ้ ญใงใฎๅˆๅ›ณใ‚’ไฝฟ็”จใ—ใฆ่ชฌๆ˜Žใ™ใ‚‹ๅฏ่ƒฝๆ€งใŒใ‚ใ‚Š
06:21
cues to show you. They're listening to you now,
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ใพใ™ใ€‚ ๅฝผใ‚‰ใฏ ไปŠใ€ใ‚ใชใŸใฎ่ฉฑใ‚’่žใ„ใฆใ„ใพใ™
06:26
before we talk about some of the nonverbal cues that we use,
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ใ€‚็งใŸใกใŒไฝฟ็”จใ™ใ‚‹้ž่จ€่ชž็š„ใชๅˆๅ›ณใซใคใ„ใฆ่ฉฑใ™ๅ‰ใซใ€
06:30
I want to pause here because I'm so curious in your native
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ใ“ใ“ใงไธ€ๆ™‚ๅœๆญขใ—ใŸใ„ใจๆ€ใ„ใพใ™ใ€‚ใชใœใชใ‚‰ใ€ ็งใฏใ‚ใชใŸใฎๆฏๅ›ฝ่ชžใซใจใฆใ‚‚่ˆˆๅ‘ณใŒใ‚ใ‚‹
06:35
language, do you use verbal cues,
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06:38
different sounds and words to show that you're listening or do you listen in
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ใ‹ใ‚‰ใงใ™ใ€‚ ใ‚ใชใŸใฏ่žใ„ใฆใ„ใพใ™ใ‹ใ€ใใ‚Œใจใ‚‚้ป™ใฃใฆ่žใ„ใฆใ„ใพใ™
06:43
silence?
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ใ‹๏ผŸ ่ชฐใ‹ใฎ่ฉฑใ‚’่žใ„ใฆใ„ใ‚‹ใ“ใจ
06:44
I'd love to know what signs you use to show that you're listening to someone.
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ใ‚’็คบใ™ใŸใ‚ใซใฉใฎใ‚ˆใ†ใชๅ…†ๅ€™ใ‚’ไฝฟ็”จใ—ใฆใ„ใ‚‹ใ‹็Ÿฅใ‚ŠใŸใ„ .
06:49
You can share your comments and examples with me in the comments just below this
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ใ“ใฎใƒ“ใƒ‡ใ‚ชใฎใ™ใไธ‹ใซใ‚ใ‚‹ใ‚ณใƒกใƒณใƒˆๆฌ„ใงใ€ใ‚ใชใŸใฎใ‚ณใƒกใƒณใƒˆใ‚„ไพ‹ใ‚’็งใจๅ…ฑๆœ‰ใ—ใฆใใ ใ•ใ„ใ€‚ใ“ใ‚Œ
06:53
video,
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06:54
now that we know what some of the verbal cues might be.
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ใงใ€ๅฃ้ ญใงใฎๅˆๅ›ณใŒใฉใฎใ‚ˆใ†ใชใ‚‚ใฎใงใ‚ใ‚‹ใ‹ใŒใ‚ใ‹ใ‚Šใพใ—ใŸใ€‚ ๅฏพ้ขใพใŸใฏใ‚ชใƒณใƒฉใ‚คใƒณใงใฎไผš่ฉฑใซใŠใ‘ใ‚‹
06:57
Let's talk about body language and facial expressions for face to face
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ใƒœใƒ‡ใ‚ฃ ใƒฉใƒณใ‚ฒใƒผใ‚ธใจ่กจๆƒ…ใซใคใ„ใฆ่ฉฑใ—ใพใ—ใ‚‡ใ†
07:02
or online conversations.
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ใ€‚
07:05
Many of us now are doing everything online, including business meetings.
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็พๅœจใ€็งใŸใกใฎๅคšใใฏ ใ€ใƒ“ใ‚ธใƒใ‚นไผš่ญฐใ‚’ๅซใ‚ใ€ใ™ในใฆใ‚’ใ‚ชใƒณใƒฉใ‚คใƒณใง่กŒใฃใฆใ„ใพใ™ใ€‚
07:10
And when you're communicating with someone on camera, for example,
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ใพใŸ ใ€ใ‚ณใƒณใƒ”ใƒฅใƒผใ‚ฟใƒผใฎใ‚ซใƒกใƒฉใชใฉใ€ใ‚ซใƒกใƒฉ่ถŠใ—ใซ่ชฐใ‹ใจใ‚ณใƒŸใƒฅใƒ‹ใ‚ฑใƒผใ‚ทใƒงใƒณใ‚’ๅ–ใฃใฆใ„ใ‚‹ๅ ดๅˆใงใ‚‚
07:13
your computer camera,
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ใ€
07:15
body language and facial expressions are still important ways to show that
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ใƒœใƒ‡ใ‚ฃ ใƒฉใƒณใ‚ฒใƒผใ‚ธใ‚„้ก”ใฎ่กจๆƒ… ใฏใ€่ฉฑใ‚’่žใ„ใฆใ„ใ‚‹ใ“ใจใ‚’็คบใ™้‡่ฆใชๆ–นๆณ•
07:20
you're listening. In addition to those verbal sounds and words,
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ใงใ™ใ€‚ ใ“ใ‚Œใ‚‰ใฎๅฃ้ ญใฎ้Ÿณใ‚„่จ€่‘‰ใซๅŠ ใˆใฆใ€
07:25
English speakers will use a variety of body language and facial expressions to
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่‹ฑ่ชžใ‚’่ฉฑใ™ไบบใฏใ€ใ•ใพใ–ใพใช ใƒœใƒ‡ใ‚ฃใƒผ ใƒฉใƒณใ‚ฒใƒผใ‚ธใ‚„้ก”ใฎ่กจๆƒ…ใ‚’ไฝฟใฃใฆใ€ใ‚ใชใŸใฎ่จ€ใ†ใ“ใจใ‚’
07:29
show that they're listening or responding to what you're saying. For example,
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่žใ„ใฆใ„ใ‚‹ใ€ใพใŸใฏใใ‚Œใซๅๅฟœ ใ—ใฆใ„ใ‚‹ใ“ใจใ‚’็คบใ—ใพใ™ใ€‚ ใŸใจใˆใฐใ€ๅŒๆ„ใ—ใฆใ„ใ‚‹ใ€ใพใŸใฏ่žใ„
07:34
they may not their head to show that they are either in agreement or
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ใฆใ„ใ‚‹ใ“ใจใ‚’็คบใ™ใŸใ‚ใซ้ ญใ‚’ไธ‹ใ’ใชใ„ๅ ดๅˆใŒใ‚ใ‚Š
07:39
that they're listening.
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ใพใ™ใ€‚
07:41
If you're sharing a story that is unexpected, unbelievable, shocking,
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ไบˆๆƒณๅค–ใ€ไฟกใ˜ใ‚‰ใ‚Œใชใ„ใ€่กๆ’ƒ็š„ใ€
07:46
or surprising,
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ใพใŸใฏ้ฉšใในใ่ฉฑใ‚’ๅ…ฑๆœ‰ใ—ใฆใ„ใ‚‹ๅ ดๅˆ
07:47
you might also see an English speaker shake their head.
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ใ€่‹ฑ่ชžใ‚’ ่ฉฑใ™ไบบใŒ้ฆ–ใ‚’ๆจชใซๆŒฏใฃใฆใ„ใ‚‹ใฎใ‚’่ฆ‹ใ‚‹ใ‹ใ‚‚ใ—ใ‚Œใพใ›ใ‚“.
07:52
And when they shake their head,
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ใใ—ใฆ้ฆ–ใ‚’ๆจชใซๆŒฏใ‚‹ใจใ€ใพใ•ใ‹ใฎใ‚ˆใ†ใชใ‚‚ใฎ
07:53
they might also include something like no way.
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ใ‚‚ๅซใพใ‚Œใฆใ„ใ‚‹ใ‹ใ‚‚ใ—ใ‚Œ ใพใ›ใ‚“ใ€‚
07:57
I can't believe it. That's unbelievable.
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ไฟกใ˜ใ‚‰ใ‚Œใชใ„ใ€‚ ไฟกใ˜ใ‚‰ใ‚Œใชใ„ใ€‚
08:01
So they're giving you two different cues or signals that they're
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ใคใพใ‚Š ใ€ๅฝผใ‚‰ใŒ่žใ„ใฆใ„ใ‚‹ใจใ„ใ† 2 ใคใฎ็•ฐใชใ‚‹ๅˆๅ›ณใพใŸใฏใ‚ทใ‚ฐใƒŠใƒซใ‚’ใ‚ใชใŸใซไธŽใˆใฆใ„ใ‚‹ใฎใงใ™
08:05
listening.
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ใ€‚
08:06
In addition to moving their head, English speakers will also use eye contact.
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่‹ฑ่ชžใ‚’่ฉฑใ™ไบบใฏใ€้ ญใ‚’ๅ‹•ใ‹ใ™ใ ใ‘ใงใชใใ€ ใ‚ขใ‚คใ‚ณใƒณใ‚ฟใ‚ฏใƒˆใ‚‚ไฝฟ็”จใ—ใพใ™ใ€‚
08:12
They will focus on looking at your face at your eyes when you're speaking.
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ใ‚ใชใŸใŒ่ฉฑใ—ใฆใ„ใ‚‹ใจใใ€ๅฝผใ‚‰ใฏใ‚ใชใŸใฎ็›ฎใงใ‚ใชใŸใฎ้ก”ใ‚’่ฆ‹ใ‚‹ใ“ใจใซ้›†ไธญใ—ใพใ™ใ€‚
08:16
Now that doesn't mean they're going to stare in an uncomfortable, weird way.
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ใ“ใ‚Œใฏใ€ๅฝผใ‚‰ใŒไธๅฟซใงๅฅ‡ๅฆ™ใชๆ–นๆณ•ใง่ฆ‹ใคใ‚ใ‚‹ใจใ„ใ†ๆ„ๅ‘ณใงใฏใ‚ใ‚Šใพใ›ใ‚“ .
08:21
Of course your eyes might look around the room a little bit,
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ใ‚‚ใกใ‚ใ‚“ใ€ใ‚ใชใŸใฎ็›ฎใฏ้ƒจๅฑ‹ใ‚’่ฆ‹ๅ›žใ™ใ‹ใ‚‚ใ—ใ‚Œใพใ›ใ‚“
08:23
but your eyes will continually and consistently come back to look at
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ใŒใ€ใ‚ใชใŸใฎ็›ฎใฏ็ถ™็ถš็š„ใ‹ใค ไธ€่ฒซใ—ใฆๆˆปใฃใฆใใฆใ€ๅฝผใ‚‰ใฎ้ก”ใ‚’่ฆ‹ใพใ™
08:28
their face. Let me give you an example of what not to do.
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. ใ‚„ใฃใฆ ใฏใ„ใ‘ใชใ„ใ“ใจใฎไพ‹ใ‚’ๆŒ™ใ’ใพใ—ใ‚‡ใ†ใ€‚ ใ‚ซใƒกใƒฉใ‹ใ‚‰็›ฎ
08:32
If I spoke to you like this all the time with my eyes focused off
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ใ‚’ใใ‚‰ใ—ใฆใšใฃใจใ“ใ†ใ‚„ใฃใฆ่ฉฑใ—ใŸใ‚‰
08:37
camera,
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ใ€
08:39
that would look pretty weird, right?
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ใ‹ใชใ‚Šๅค‰ใซ่ฆ‹ใˆใพใ™ใ‚ˆใญ๏ผŸ
08:42
The same is true for listeners in face to face conversation
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ๅฏพ้ขใงใฎไผš่ฉฑใ‚„ใ‚ชใƒณใƒฉใ‚คใƒณใงใฎใƒชใ‚นใƒŠใƒผใซใ‚‚ๅŒใ˜ใ“ใจใŒ่จ€ใˆ
08:47
and online.
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ใพใ™ใ€‚ ใƒœใƒ‡ใ‚ฃใƒผ ใƒฉใƒณใ‚ฒใƒผใ‚ธใง
08:49
Another way to show that we're listening with body language is to lean forward
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่žใ„ใฆใ„ใ‚‹ใ“ใจใ‚’็คบใ™ใ‚‚ใ† 1 ใคใฎๆ–นๆณ• ใฏใ€ๅ‰ใ‹ใŒใฟใซใชใ‚‹
08:54
or to lean closer to the person who's speaking.
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ใ‹ใ€่ฉฑใ—ใฆใ„ใ‚‹ ไบบใซ่ฟ‘ใฅใใพใ™ใ€‚
08:57
If we lean back
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ๅพŒใ‚
09:00
or if we cross our arms,
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ใซใ‚‚ใŸใ‚Œใ‹ใ‹ใฃใŸใ‚Šใ€่…•ใ‚’็ต„ใ‚“ใ ใ‚Š
09:03
these are signals of being closed, unhappy,
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ใ™ใ‚‹ใจใ€ใ“ใ‚Œใ‚‰ใฏ ้–‰ใ˜ใฆใ„ใ‚‹ใ€ไธๅนธใงใ‚ใ‚‹ใ€
09:07
unengaged, or uncaring.
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้–ขไธŽใ—ใฆใ„ใชใ„ใ€ใพใŸใฏๆ€ใ„ใ‚„ใ‚ŠใŒใชใ„ใ“ใจใฎๅˆๅ›ณใงใ™ใ€‚
09:12
So instead keeping our body open and leaning forward is a
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ไปฃใ‚ใ‚Šใซใ€ไฝ“ใ‚’ ้–‹ใ„ใŸใพใพๅ‰ใ‹ใŒใฟใซใ™ใ‚‹ใ“ใจใฏใ€
09:16
sign that we're listening.
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็งใŸใกใŒ่žใ„ใฆใ„ใ‚‹ใจใ„ใ†ใ‚ตใ‚คใƒณใงใ™.
09:18
All right, we've talked about verbal cues, both words,
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ใ•ใฆใ€็งใŸใกใฏ
09:22
and sounds the English speakers use to show that they're listening.
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ใ€่‹ฑ่ชžใฎ่ฉฑ่€… ใŒ่žใ„ใฆใ„ใ‚‹ใ“ใจใ‚’็คบใ™ใŸใ‚ใซไฝฟ็”จใ™ใ‚‹่จ€่‘‰ใจ้Ÿณใฎไธกๆ–นใฎๅฃ้ ญใฎๆ‰‹ใŒใ‹ใ‚Šใซใคใ„ใฆ่ฉฑใ—ใพใ—ใŸ.
09:25
We've talked about facial expressions and body language.
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้ก”ใฎ่กจๆƒ…ใจใƒœใƒ‡ใ‚ฃใƒผใƒฉใƒณใ‚ฒใƒผใ‚ธใซใคใ„ใฆ่ฉฑใ—ใพใ—ใŸ ใ€‚
09:28
There's one more thing I want to focus on that you'll hear English speakers do,
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ใ‚‚ใ† 1 ใคๆณจ็›ฎใ—ใŸใ„ใ“ใจใŒใ‚ใ‚Š ใพใ™ใ€‚ใใ‚Œใฏใ€่‹ฑ่ชžใ‚’่ฉฑใ™ไบบใŒ่ฉฑใ—
09:33
and that is clarifying or confirming what they heard you
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ใฆใ„ใ‚‹ใ“ใจ ใ‚’่žใใ“ใจใงใ™ใ€‚ใใ‚Œใฏใ€ใ‚ใชใŸใฎ่จ€ใ†ใ“ใจใ‚’่žใ„ใŸใ“ใจใ‚’ๆ˜Ž็ขบใซใ™ใ‚‹ใ€ใพใŸใฏ็ขบ่ชใ™ใ‚‹ใ“ใจใงใ™
09:38
say.
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ใ€‚
09:39
And other words, they're going to take something you said,
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่จ€ใ„ๆ›ใˆใ‚Œใฐใ€ๅฝผใ‚‰ใฏ ใ‚ใชใŸใŒ่จ€ใฃใŸใ“ใจใ‚’ๅ—ใ‘ๅ–ใ‚Šใ€ใ‚ใชใŸใŒๆญฃใ—ใ
09:42
and they're going to repeat it back to you to make sure that they understood
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็†่งฃใ—ใฆใ„ใ‚‹ใ“ใจใ‚’็ขบ่ชใ™ใ‚‹ใŸใ‚ใซใใ‚Œใ‚’็นฐใ‚Š่ฟ”ใ—ใพใ™
09:47
correctly.
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ใ€‚
09:49
There are many different things that we can say different sentence starters or
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็งใŸใกใŒไฝฟ็”จใ™ใ‚‹ ใ•ใพใ–ใพใชๆ–‡ใฎใ‚นใ‚ฟใƒผใ‚ฟใƒผใพใŸใฏ
09:54
question starters that we use.
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่ณชๅ•ใฎใ‚นใ‚ฟใƒผใ‚ฟใƒผใ‚’่จ€ใ†ใ“ใจใŒใงใใ‚‹ใ•ใพใ–ใพใชใ‚‚ใฎใŒใ‚ใ‚Šใพใ™ใ€‚
09:55
But here are just a few examples after you share an idea or a solution to
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ใ—ใ‹ใ—ใ€ใ“ใ“ใซ็คบใ—ใŸใฎใฏใ€ ใ‚ใชใŸใŒใ‚ขใ‚คใƒ‡ใ‚ขใ‚„ๅ•้กŒใฎ่งฃๆฑบ็ญ–ใ‚’ๅ…ฑๆœ‰ใ—ใŸๅพŒใฎใปใ‚“ใฎๆ•ฐไพ‹ใงใ™
10:00
a problem, I might respond by saying,
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ใ€‚็ง
10:03
what I hear you saying is,
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ใฏใ€ใ‚ใชใŸใŒ่จ€ใฃใฆใ„ใ‚‹
10:06
and then I will repeat what I heard you say or what I think you were
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ใ“ใจใ‚’่žใ„ใฆใ€ใ‚ใชใŸใŒ่จ€ใฃใฆใ„ใ‚‹ใฎใ‚’่žใ„ใŸ ใ“ใจใ€ใพใŸใฏใ‚ใชใŸใŒ่จ€ใฃใฆใ„ใ‚‹ใจๆ€ใ†ใ“ใจใ‚’็นฐใ‚Š่ฟ”ใ—ใพใ™
10:11
saying. And again, this is my way to number one,
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. ็นฐใ‚Š่ฟ”ใ—ใซใชใ‚Šใพใ™ใŒใ€ใ“ใ‚Œ ใŒ็งใฎๆœ€ๅˆใฎๆ–นๆณ•
10:15
show that I was listening to you. And number two,
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ใงใ™ใ€‚็งใŒใ‚ใชใŸใฎ่ฉฑใ‚’่žใ„ใฆใ„ใŸใ“ใจใ‚’็คบใ—ใพใ™ใ€‚ ใใ—ใฆ็ฌฌไบŒใซใ€
10:18
I'm working to understand.
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็งใฏ็†่งฃใ™ใ‚‹ใŸใ‚ใซๅƒใ„ใฆใ„ใพใ™ใ€‚ ใ‚ใชใŸใฎ
10:20
I want to make sure that I know exactly what you wanted to say.
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่จ€ใ„ใŸใ„ใ“ใจใŒๆญฃ็ขบใซใ‚ใ‹ใ‚‹ใ‚ˆใ†ใซใ—ใŸใ„ใฎใงใ™ ใ€‚
10:26
I could also use if I heard you correctly,
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I could also use if I had you correctly,
10:29
you said that you mentioned that,
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you said that you met that,
10:33
or I'd love to hear more about that is one of my favorite
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or I'd love to know to know more about that ใฏ็งใฎใŠๆฐ—ใซๅ…ฅใ‚Šใฎๆ–‡ใฎ 1 ใคใงใ™
10:37
sentences. I'd love to hear more about, it's a great way to get someone,
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ใ€‚ ่ฉณใ—ใใŠ่žใใ—ใŸใ„ใจๆ€ใ„ ใพใ™ใ€‚่ชฐใ‹ใ‚’่ฆ‹ใคใ‘ใฆใ€
10:42
to give you more details and to continue the conversation.
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่ฉณ็ดฐใ‚’่ชฌๆ˜Ž ใ—ใ€ไผš่ฉฑใ‚’็ถšใ‘ใ‚‹ใฎใซๆœ€้ฉใชๆ–นๆณ•ใงใ™ใ€‚
10:47
All of those are great ways to confirm or clarify what someone
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ใ“ใ‚Œใ‚‰ใฏใ™ในใฆใ€ ่ชฐใ‹ใŒ่จ€ใฃใŸใ“ใจใ‚’็ขบ่ชใพใŸใฏๆ˜Ž็ขบใซใ™ใ‚‹ใŸใ‚ใฎๅ„ชใ‚ŒใŸๆ–นๆณ•
10:51
has said.
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ใงใ™ใ€‚
10:53
Now that we've got all of that.
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ใ“ใ‚Œใงใ™ในใฆใŒๆƒใ„ใพใ—ใŸใ€‚ ่‹ฑไผš่ฉฑใง
10:55
How can you show others that you're listening to them in English
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ไป–ใฎไบบใฎ่ฉฑใ‚’่žใ„ใฆใ„ใ‚‹ใ“ใจใ‚’ใฉใฎใ‚ˆใ†ใซ็คบใ™ใ“ใจใŒใงใใพใ™
10:59
conversations?
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ใ‹?
11:01
I've given you a variety of verbal and nonverbal cues.
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ใ•ใพใ–ใพใช ่จ€่ชž็š„ใŠใ‚ˆใณ้ž่จ€่ชž็š„ใชๆ‰‹ใŒใ‹ใ‚Šใ‚’ๆไพ›ใ—ใฆใใพใ—ใŸใ€‚
11:05
That is a short list of what English speakers say and do.
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ใ“ใ‚Œใฏใ€่‹ฑ่ชžใ‚’่ฉฑใ™ไบบใŒไฝ•ใ‚’่จ€ใ„ใ€ไฝ•ใ‚’ใ™ใ‚‹ใ‹ใฎ็Ÿญใ„ใƒชใ‚นใƒˆ ใงใ™ใ€‚
11:09
When they're listening.
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ๅฝผใ‚‰ใŒ่žใ„ใฆใ„ใ‚‹ใจใใ€‚ ่‹ฑ่ชžใงไผš่ฉฑใ‚’ใ—ใฆใ„ใ‚‹ใจใใซ
11:11
You could certainly use some of those same examples when you're having
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ใ€ใ“ใ‚Œใ‚‰ใฎๅŒใ˜ไพ‹ใฎใ„ใใคใ‹ใ‚’็ขบใ‹ใซไฝฟ็”จใงใใพใ™
11:15
conversations in English.
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.
11:17
But it's important to know that what people say or what sounds they
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ใŸใ ใ—ใ€ ไบบใ€…ใŒ่ฉฑใ—ใฆใ„ใ‚‹ใ“ใจใ‚„ใ€่žใ„ใฆใ„ใ‚‹ใ“ใจใ‚’็คบใ™ใŸใ‚ใซไฝฟ็”จใ™ใ‚‹้Ÿณใฏใ€
11:22
use to show that they're listening might change depending on where you
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ไฝใ‚“ใงใ„ใ‚‹ๅ ดๆ‰€ใซใ‚ˆใฃใฆ็•ฐใชใ‚‹ๅฏ่ƒฝๆ€งใŒใ‚ใ‚‹ใ“ใจใ‚’็ŸฅใฃใฆใŠใใ“ใจใŒ้‡่ฆใงใ™
11:27
live. For example,
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ใ€‚ ใŸใจใˆใฐใ€
11:29
Australians may use different verbal cues than Americans would use.
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ใ‚ชใƒผใ‚นใƒˆใƒฉใƒชใ‚ข ไบบใฏใ€ใ‚ขใƒกใƒชใ‚ซไบบใŒไฝฟ็”จใ™ใ‚‹ใ‚‚ใฎใจใฏ็•ฐใชใ‚‹่จ€่‘‰ใซใ‚ˆใ‚‹ๅˆๅ›ณใ‚’ไฝฟ็”จใ™ใ‚‹ๅ ดๅˆใŒใ‚ใ‚Šใพใ™ใ€‚
11:34
Similarly,
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ๅŒๆง˜ใซใ€
11:35
people who live in New York may have some different verbal cues to show
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ใƒ‹ใƒฅใƒผใƒจใƒผใ‚ฏใซไฝใ‚“ใงใ„ใ‚‹ไบบใฏใ€ใƒญใ‚ตใƒณใ‚ผใƒซใ‚นใซไฝใ‚“ใงใ„ใ‚‹ไบบใจๆฏ”ในใฆใ€่žใ ใ“ใจใ‚’็คบใ™ใŸใ‚ใฎ่จ€่‘‰ใซใ‚ˆใ‚‹ๆ‰‹ใŒใ‹ใ‚ŠใŒใ„ใใคใ‹็•ฐใชใ‚‹ๅ ดๅˆใŒใ‚ใ‚Š
11:40
listening than people who live in Los Angeles.
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ใพใ™ใ€‚
11:43
So if you want to begin using some verbal cues to show that you're listening
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ใ—ใŸใŒใฃใฆใ€ใ‚‚ใ†ไธ€ๅบฆ ่žใ„ใฆใ„ใ‚‹ใ“ใจใ‚’็คบใ™ใŸใ‚ใซๅฃ้ ญใงใฎๅˆๅ›ณใ‚’ไฝฟใ„ๅง‹ใ‚ใŸใ„ๅ ดๅˆใฏใ€็งใŒๆไพ›
11:49
again, you can use some from the examples I provided,
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ใ—ใŸไพ‹ใ‹ใ‚‰ใ„ใใคใ‹ใ‚’ไฝฟ็”จใ™ใ‚‹ใ‹ใ€
11:52
or you can identify specific examples that are commonly used,
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ใ‚ใชใŸใŒไฝใ‚“ ใงใ„ใ‚‹ๅ ดๆ‰€ใงไธ€่ˆฌ็š„ใซไฝฟ็”จใ•ใ‚Œใฆใ„ใ‚‹็‰นๅฎšใฎไพ‹ใ‚’็‰นๅฎšใ™ใ‚‹ใ“ใจใŒใงใ
11:57
where you live.
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ใพใ™.
11:58
One great way to do that is to listen to news programs or interviews by
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ใใฎใŸใ‚ใฎๅ„ชใ‚ŒใŸๆ–นๆณ•ใฎ 1 ใคใฏ ใ€ใ‚คใƒณใ‚ฟใƒ“ใƒฅใƒผ
12:03
people who live, where you live in interviews.
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ใงไฝใ‚“ใงใ„ใ‚‹ๅ ดๆ‰€ ใซไฝใ‚“ใงใ„ใ‚‹ไบบใ€…ใซใ‚ˆใ‚‹ใƒ‹ใƒฅใƒผใ‚น็•ช็ต„ใ‚„ใ‚คใƒณใ‚ฟใƒ“ใƒฅใƒผใ‚’่žใใ“ใจใงใ™ใ€‚
12:08
A good interviewer will show signs of active listening,
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ๅ„ชใ‚ŒใŸใ‚คใƒณใ‚ฟใƒ“ใƒฅใ‚ขใƒผใฏ ใ€็ฉๆฅต็š„ใซๅ‚พ่ดใ—ใฆใ„ใ‚‹ๅ…†ๅ€™ใ‚’็คบใ—
12:12
and they'll do that through their body language and with verbal cues.
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ใ€ ใƒœใƒ‡ใ‚ฃ ใƒฉใƒณใ‚ฒใƒผใ‚ธใ‚„ๅฃ้ ญใงใใ‚Œใ‚’่กŒใ„ใพใ™ใ€‚
12:17
So you could listen to an interview with a local podcaster or journalist
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ใ—ใŸใŒใฃใฆ ใ€ๅœฐๅ…ƒใฎใƒใƒƒใƒ‰ใ‚ญใƒฃใ‚นใ‚ฟใƒผใ‚„ใ‚ธใƒฃใƒผใƒŠใƒชใ‚นใƒˆใฎใ‚คใƒณใ‚ฟใƒ“ใƒฅใƒผใ‚’่žใ„ใฆใ€
12:22
and focus on finding the verbal cues that they use,
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ๅฝผใ‚‰ใŒไฝฟ็”จใ™ใ‚‹ๅฃ้ ญใฎๆ‰‹ใŒใ‹ใ‚Šใ‚’่ฆ‹ใคใ‘ใ‚‹ใ“ใจใซ้›†ไธญใ—
12:26
and then take some of those examples and begin using them yourself.
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ใ€ใใ‚Œใ‚‰ใฎไพ‹ใฎใ„ใใคใ‹ใ‚’ๅ–ใ‚ŠไธŠใ’ใฆใ€ ่‡ชๅˆ†ใงไฝฟ็”จใ—ๅง‹ใ‚ใ‚‹ใ“ใจใŒใงใใพใ™.
12:31
Now, if you live in a non English speaking country,
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ใ•ใฆใ€ใ‚‚ใ—ใ‚ใชใŸใŒ ่‹ฑ่ชžใ‚’่ฉฑใ•ใชใ„ๅ›ฝใซไฝใ‚“ใงใ„ใ‚‹ใชใ‚‰ใ€ๅฐŠๆ•ฌ
12:34
you could certainly choose any English speaker you admire. And again,
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ใ™ใ‚‹่‹ฑ่ชž่ฉฑ่€…ใชใ‚‰่ชฐใงใ‚‚้ธใถใ“ใจใŒใงใใพใ™ . ็นฐใ‚Š่ฟ”ใ—
12:38
identify ways that they show listening through verbal cues and
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ใพใ™ใŒใ€ๅฝผใ‚‰ใŒๅฃ้ ญใฎๆ‰‹ใŒใ‹ใ‚Šใ‚’้€šใ—ใฆ่žใ„ใฆใ„ใ‚‹ใ“ใจใ‚’็คบใ™ๆ–นๆณ•ใ‚’็‰นๅฎšใ—
12:43
choose the ones that you want to use in your own communication.
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ใ€ใ‚ใชใŸ่‡ช่บซใฎใ‚ณใƒŸใƒฅใƒ‹ใ‚ฑใƒผใ‚ทใƒงใƒณใงไฝฟ็”จใ—ใŸใ„ๆ–นๆณ•ใ‚’้ธๆŠžใ—ใฆใใ ใ•ใ„.
12:47
Now that we know why listening is so powerful and how it benefits you,
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ๅ‚พ่ดใŒใชใœ ใใ‚ŒใปใฉๅผทๅŠ›ใชใฎใ‹ใ€ใใ‚ŒใŒใฉใฎใ‚ˆใ†ใซใ‚ใชใŸใซๅˆฉ็›Šใ‚’ใ‚‚ใŸใ‚‰ใ™ใฎใ‹ใ€
12:52
how you can know when someone is listening to you and what
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่ชฐใ‹ ใŒใ‚ใชใŸใฎ่ฉฑใ‚’่žใ„ใฆใ„ใ‚‹ใ“ใจใ‚’็Ÿฅใ‚‹ๆ–นๆณ•ใ€็ฉๆฅต็š„ใชๅ‚พ่ดใ‚’็คบใ™
12:57
verbal cues you can use to show active listening.
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ใŸใ‚ใซไฝฟ็”จใงใใ‚‹ๅฃ้ ญใงใฎๅˆๅ›ณใซใคใ„ใฆ่ชฌๆ˜Žใ—ใพใ—ใŸ ใ€‚ ใŸใจใˆใฐใ€ไธŠๅธใ€ไธŠๅธใ€ๅŒๅƒšใ€ใพใŸใฏใƒใƒผใƒ ใƒกใƒณใƒใƒผใจ้‡่ฆใชไผš่ฉฑใ‚’ใ—ใฆใ„ใ‚‹ๅ ดๅˆใ€่ชฐใ‹ใŒ
13:00
Let's talk about what you can say when you realize someone
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ใ‚ใชใŸใฎ่ฉฑใ‚’่žใ„ใฆใ„ใชใ„ใ“ใจใซๆฐ—ไป˜ใ„ใŸใจใใซไฝ•ใ‚’่จ€ใ†ใ“ใจใŒใงใใ‚‹ใ‹ใซใคใ„ใฆ่ฉฑใ—ใพใ—ใ‚‡ใ†
13:05
isn't listening to you and they should be, for example,
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13:09
if you're having an important conversation with your supervisor, boss,
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13:13
coworkers, or team members,
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13:16
if you're having conversations with neighbors or others who live in your
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ใ€‚ ้šฃไบบใ‚„ใ‚ณใƒŸใƒฅใƒ‹ใƒ†ใ‚ฃใซไฝใ‚“ใงใ„ใ‚‹ไป–ใฎไบบใจใฎไผš่ฉฑใ€
13:19
community,
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13:21
when you realize that someone isn't listening here are three different ways.
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ใ“ใ“ใง่ชฐใ‹ใŒ่žใ„ใฆใ„ใชใ„ใ“ใจใซๆฐ—ไป˜ใ„ใŸๅ ดๅˆใ€3 ใคใฎ็•ฐใชใ‚‹ๆ–นๆณ•ใŒใ‚ใ‚Šใพใ™ใ€‚
13:25
You can respond.
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ๅฏพๅฟœใงใใพใ™ใ€‚
13:27
Number one,
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็ฌฌไธ€ใซใ€
13:28
you can acknowledge what's happening and respond in a polite way
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ไฝ•ใŒ่ตทใ“ใฃใฆใ„ใ‚‹ใฎใ‹ใ‚’่ช่ญ˜ ใ—ใ€ๆ‡ธๅฟตใ‚’็คบใ™ไธๅฏงใชๆ–นๆณ•ใงๅฏพๅฟœใงใใพใ™
13:33
that shows concern. For example,
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ใ€‚ ใŸใจใˆใฐใ€
13:36
maybe you're having a conversation with someone and you don't know,
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ใ‚ใชใŸใŒ ่ชฐใ‹ใจไผš่ฉฑใ‚’ใ—ใฆใ„ใฆใ€ใ‚ใชใŸใซใฏใ‚ใ‹ใ‚‰ใชใ„ใ‹ใ‚‚ใ—ใ‚Œใพใ›ใ‚“ใŒใ€
13:39
but they're having a terrible day or there's some crisis happening in their
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ๅฝผใ‚‰ใฏใฒใฉใ„ไธ€ๆ—ฅใ‚’้Žใ”ใ—ใฆใ„ใŸใ‚Š ็”ŸใซๅฑๆฉŸใŒ่ตทใ“ใฃใฆใ„ใ‚‹ใ‹ใ‚‚ใ—ใ‚Œใพใ›
13:44
life.
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13:45
So you could respond with something like it looks like I've lost your attention.
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ใ‚“. ใ ใ‹ใ‚‰ใ€ใ‚ใชใŸใฏ ็งใŒใ‚ใชใŸใฎๆณจๆ„ใ‚’ๅคฑใฃใŸใ‚ˆใ†ใซ่ฆ‹ใˆใ‚‹ใ‚ˆใ†ใชไฝ•ใ‹ใง็ญ”ใˆใ‚‹ใ“ใจใŒใงใใพใ™.
13:51
Is there another time that would be better for us to talk about this when I can
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็งใŒใ‚ใชใŸใฎๅๅˆ†ใชๆณจๆ„ใ‚’ๅผ•ใใ“ใจใŒ ใงใใ‚‹ใจใใซใ€ใ“ใฎใ“ใจใซใคใ„ใฆ่ฉฑใ™ใฎใซ่‰ฏใ„ๆ™‚้–“ใฏใ‚ใ‚Š
13:54
have your full attention. Similarly,
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ใพใ™ใ‹. ๅŒๆง˜ใซ
13:57
if you're in a conversation or meeting with someone and their phone keeps
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ใ€่ชฐใ‹ใจไผš่ฉฑไธญใพใŸใฏไผš่ญฐไธญใซ ใ€็›ธๆ‰‹ใฎ้›ป่ฉฑใŒ
14:01
pinging buzzing and ringing with text messages and emails you could
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ใƒ–ใƒผใƒณใจใ„ใ†้Ÿณใ‚’้ณดใ‚‰ใ—็ถšใ‘ใ€ๅฟœ็ญ” ใงใใ‚‹ใƒ†ใ‚ญใ‚นใƒˆ ใƒกใƒƒใ‚ปใƒผใ‚ธใ‚„้›ปๅญใƒกใƒผใƒซใŒ้ณดใ‚Š็ถšใ‘ใ‚‹ๅ ดๅˆ
14:05
respond with,
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ใ€
14:07
do you need to get that?
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ใใ‚Œใ‚’ๅ–ๅพ—ใ™ใ‚‹ๅฟ…่ฆใŒใ‚ใ‚Šใพใ™ใ‹?
14:09
It's a polite way to acknowledge that maybe some emergency is happening or
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ไฝ•ใ‚‰ใ‹ใฎ็ทŠๆ€ฅไบ‹ๆ…‹ใŒ็™บ็”Ÿใ—ใฆใ„ใ‚‹ใ‹ใ€
14:14
someone is trying to reach them.
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่ชฐใ‹ใŒ้€ฃ็ตกใ‚’ๅ–ใ‚ใ†ใจใ—ใฆใ„ใ‚‹ๅฏ่ƒฝๆ€งใŒใ‚ใ‚‹ใ“ใจใ‚’่ชใ‚ใ‚‹ไธๅฏงใชๆ–นๆณ•ใงใ™ใ€‚
14:16
And you're recognizing that there may be something else that's even more
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ใใ—ใฆ
14:20
important happening at that time.
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ใ€ใใฎๆ™‚็‚นใงใ‚‚ใฃใจ้‡่ฆใชใ“ใจใŒ่ตทใ“ใฃใฆใ„ใ‚‹ๅฏ่ƒฝๆ€งใŒใ‚ใ‚‹ใ“ใจใ‚’่ช่ญ˜ใ—ใฆใ„ใพใ™ใ€‚
14:22
So you're giving them permission to say yes,
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ใคใพใ‚Šใ€ใ‚ใชใŸใฏๅฝผใ‚‰ ใซใ€Œใฏใ„ใ€ใจ่จ€ใ†่จฑๅฏใ‚’ไธŽใˆใฆใ„ใพใ™ใ€‚
14:26
I really do need to answer this call. And if they need to,
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็งใฏๆœฌๅฝ“ใซใ“ใฎ้›ป่ฉฑใซ็ญ”ใˆใ‚‹ๅฟ…่ฆใŒใ‚ใ‚Š ใพใ™ใ€‚ ใใ—ใฆใ€ๅฟ…่ฆใซๅฟœใ˜ใฆใ€
14:29
you can say no problem.
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ๅ•้กŒใฏใชใ„ใจ่จ€ใˆใพใ™ใ€‚
14:31
I would prefer to talk about this when I can have your full attention.
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ใ“ใ‚Œใซใคใ„ใฆ ใฏใ€ๅๅˆ†ใซใ”ๆณจๆ„ใ„ใŸใ ใ‘ใ‚‹ใจใใซใŠ่ฉฑใ—ใŸใ„ใจๆ€ใ„ใพใ™ใ€‚
14:34
So let's talk about this at another time.
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ใจใ„ใ†ใ‚ใ‘ใงใ€ใ“ใ‚Œใซใคใ„ใฆใฏๅˆฅใฎๆฉŸไผšใซใŠ่ฉฑใ—ใ—ใพใ—ใ‚‡ใ†ใ€‚
14:37
Now, if they say, no, I don't need to get that call.
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ไปŠใ€ๅฝผใ‚‰ใŒใƒŽใƒผใจ่จ€ใฃใŸใ‚‰ใ€็ง ใฏใใฎ้›ป่ฉฑใ‚’ๅ—ใ‘ใ‚‹ๅฟ…่ฆใฏใ‚ใ‚Šใพใ›ใ‚“ใ€‚ ไผš่ฉฑใŒ็ต‚ใ‚ใ‚‹ใพใง้›ป่ฉฑใฎ
14:41
You could also politely ask them to turn off their phone until you're finished
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้›ปๆบใ‚’ๅˆ‡ใ‚‹ใ‚ˆใ†ไธๅฏงใซใŠ้ก˜ใ„ใ™ใ‚‹ใ“ใจใ‚‚ ใงใใพใ™
14:45
with the conversation.
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ใ€‚ ไผš่ฉฑใŒ็ต‚ใ‚ใ‚‹ใพใงใ‚ชใƒ•
14:47
And you can do that by asking,
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ใซใ—ใฆใ„ใŸใ ใ‘ใพใ›
14:49
would you mind turning that off until our conversation has finished?
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ใ‚“ใ‹๏ผŸ
14:52
I'm having a difficult time staying focused.
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้›†ไธญๅŠ›ใ‚’ไฟใคใฎใซ่‹ฆๅŠดใ—ใฆใ„ใพใ™ใ€‚
14:55
The second way that you can handle someone,
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็›ธๆ‰‹ใฎ
14:57
not listening is to be assertive and very clear about what's happening.
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่ฉฑใ‚’่žใ‹ใšใซๅฏพๅ‡ฆใ™ใ‚‹ 2 ใค็›ฎใฎๆ–นๆณ•ใฏใ€ ไฝ•ใŒ่ตทใ“ใฃใฆใ„ใ‚‹ใฎใ‹ใ‚’ใฏใฃใใ‚Šใจไธปๅผตใ™ใ‚‹ใ“ใจใงใ™ใ€‚
15:02
I have a whole lesson on how to be assertive English,
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่‡ชๅทฑไธปๅผตใฎๅผทใ„่‹ฑ่ชžใซใชใ‚‹ๆ–นๆณ•ใซใคใ„ใฆใฎใƒฌใƒƒใ‚นใƒณใฏๅ…จ้ƒจใ‚ใ‚Š
15:05
but here are two things that you can say.
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ใพใ™ใŒใ€ใ“ใ“ใง่จ€ใˆใ‚‹ใ“ใจใฏ 2 ใคใ‚ใ‚Šใพใ™ใ€‚
15:08
I feel that you're not fully listening to me right now,
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ใ‚ใชใŸใฏไปŠ็งใฎ่ฉฑใ‚’ๅๅˆ†ใซ่žใ„ใฆใ„ใชใ„ใ‚ˆใ†ใซๆ„Ÿใ˜ใพใ™ใŒ ใ€็ง
15:10
but I'd like to have your undivided attention so that we can make a good
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ใŸใกใŒไธ€็ท’ใซ่‰ฏใ„ๆฑบๆ–ญใ‚’ไธ‹ใ›ใ‚‹ใ‚ˆใ†ใซใ€็ดฐๅฟƒใฎๆณจๆ„ใ‚’ๆ‰•ใฃใฆใ„ใŸใ ใใŸใ„ใจๆ€ใ„ใพใ™
15:15
decision together.
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.
15:16
Another example,
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ๅˆฅใฎไพ‹ใจใ—ใฆใ€
15:18
I'd like to have your undivided attention because this decision or this
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ใ“ใฎๆฑบๅฎšใพใŸใฏใ“ใฎไผš่ฉฑใ‚‚้‡่ฆใงใ‚ใ‚‹ใŸใ‚ใ€็ดฐๅฟƒใฎๆณจๆ„ใ‚’ๆ‰•ใฃใฆใ„ใŸใ ใใŸใ„ใจๆ€ใ„
15:22
conversation is important too.
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ใพใ™ใ€‚
15:26
And then you can complete that sentence with examples.
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ใใ—ใฆใ€ ใใฎๆ–‡ใ‚’ไพ‹ใงๅฎŒๆˆใ•ใ›ใ‚‹ใ“ใจใŒใงใใพใ™ใ€‚
15:29
Like this is important to our relationship.
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ใ“ใ‚Œใฏ ็งใŸใกใฎ้–ขไฟ‚ใซใจใฃใฆ้‡่ฆใงใ™ใ€‚
15:32
This is important to our children's future.
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ใ“ใ‚Œใฏ ็งใŸใกใฎๅญไพ›ใŸใกใฎๅฐ†ๆฅใซใจใฃใฆ้‡่ฆใงใ™ใ€‚
15:35
This is important to our financial future.
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ใ“ใ‚Œใฏ็งใŸใกใฎ่ฒกๆ”ฟใฎๅฐ†ๆฅใซใจใฃใฆ้‡่ฆใงใ™ใ€‚
15:38
This is important to the bottom line of our company.
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ใ“ใ‚Œใฏๅฝ“็คพใฎๅŽ็›Šใซใจใฃใฆ้‡่ฆ ใงใ™ใ€‚
15:41
This is important to our marriage. This is important to our neighborhood.
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ใ“ใ‚Œใฏ็งใŸใกใฎ็ตๅฉšใซใจใฃใฆ้‡่ฆใงใ™ใ€‚ ใ“ใ‚Œใฏ็งใŸใกใฎ่ฟ‘ๆ‰€ใซใจใฃใฆ้‡่ฆใงใ™ใ€‚
15:46
When we focus on why something is important and how it might benefit
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ไฝ•ใ‹ใŒ้‡่ฆใงใ‚ใ‚‹็†็”ฑ ใจใ€ใใ‚ŒใŒไป–ใฎไบบใซใฉใฎใ‚ˆใ†ใซๅฝน็ซ‹ใคใ‹ใซ็„ฆ็‚นใ‚’ๅฝ“ใฆใ‚‹ใจ
15:51
the other person,
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ใ€็›ธๆ‰‹
15:52
it's much easier to get them to refocus and give the attention that we're
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ใŒๅ†ใณ็„ฆ็‚น ใ‚’ๅˆใ‚ใ›ใ€็งใŸใกใŒ
15:57
looking for.
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ๆŽขใ—ใฆใ„ใ‚‹ๆณจๆ„ใ‚’ๅ‘ใ‘ใ‚„ใ™ใใชใ‚Šใพใ™ใ€‚
15:59
And finally,
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15:59
the third way to respond when someone isn't listening is to use unexpected
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ใใ—ใฆๆœ€ๅพŒใซ
ใ€่ชฐใ‹ใŒ่žใ„ใฆใ„ใชใ„ใจใใซๅฟœ็ญ”ใ™ใ‚‹ 3 ใค็›ฎใฎๆ–นๆณ• ใฏใ€ไบˆๆœŸใ›ใฌ
16:04
silence or surprising words. And honestly,
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ๆฒˆ้ป™ใ‚„ๆ„ๅค–ใช่จ€่‘‰ใ‚’ไฝฟใ†ใ“ใจใงใ™ใ€‚ ๆญฃ็›ดใชใจใ“ใ‚ใ€
16:07
this is best used with people that you know, well, or in casual situations,
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ใ“ใ‚Œใฏใ‚ใชใŸใŒ ็Ÿฅใฃใฆใ„ใ‚‹ไบบใ€ใพใŸใฏใ‚ซใ‚ธใƒฅใ‚ขใƒซใช็Šถๆณใง
16:12
if you're talking to someone and you notice that they're not really listening to
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ใ€่ชฐใ‹ใจ่ฉฑใ—ใฆใ„ใ‚‹ใจใใซ ใ€ๅฝผใ‚‰ใŒใ‚ใชใŸใฎ่ฉฑใ‚’ใ‚ใพใ‚Š่žใ„ใฆใ„ใชใ„ใ“ใจใซๆฐ—ไป˜ใ„ใŸๅ ดๅˆใซๆœ€้ฉใงใ™ใ€‚
16:16
you, maybe they're checking their phone or they're reading the paper.
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็ด™ใ‚’่ชญใฟ็›ดใ—ใพใ™ใ€‚
16:19
You can simply
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ใ‚ใชใŸใฏๅ˜ใซ
16:24
stop talking.
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่ฉฑใ™ใฎใ‚’ใ‚„ใ‚ใ‚‹ใ“ใจใŒใงใใพใ™ใ€‚
16:26
Unexpected silence is weird and it captures people's attention.
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ไบˆๆœŸใ—ใชใ„ๆฒˆ้ป™ใฏๅฅ‡ๅฆ™ใงใ€ ไบบใ€…ใฎๆณจ็›ฎใ‚’้›†ใ‚ใพใ™ใ€‚
16:31
So if you just stopped talking eventually,
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ใใฎใŸใ‚ใ€ๆœ€็ต‚็š„ใซ่ฉฑใ™ใฎใ‚’ใ‚„ใ‚ใ‚‹ใจใ€
16:36
usually pretty quickly, someone will look at you and realize, Oh,
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้€šๅธธใฏใ™ใใซ่ชฐใ‹ ใŒใ‚ใชใŸใ‚’่ฆ‹ใฆใ€ใ€Œใ”ใ‚ใ‚“ใชใ•ใ„ใ€ๆณจๆ„ใ‚’ๆ‰•ใฃใฆใ„ใชใ‹ใฃใŸใ€ใจๆฐ—ไป˜ใใงใ—ใ‚‡ใ†
16:40
sorry, I wasn't paying attention. And again,
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ใ€‚ ็นฐใ‚Š่ฟ”ใ—ใซใชใ‚Šใพใ™ใŒใ€
16:44
that is a great way to get someone to refocus on what you were saying.
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ใ“ใ‚Œใฏใ€็›ธๆ‰‹ใŒ่‡ชๅˆ†ใฎ็™บ่จ€ใซๅ†ใณ้›†ไธญใงใใ‚‹ใ‚ˆใ†ใซใ™ใ‚‹ใŸใ‚ใฎๅ„ชใ‚ŒใŸๆ–นๆณ• ใงใ™ใ€‚
16:49
Another thing that you can do and something that my husband loves to do is
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ใ‚ใชใŸใŒใงใใ‚‹ใ‚‚ใ†1ใคใฎใ“ใจใ€ใใ—ใฆ ็งใฎๅคซใŒๅคงๅฅฝใใชใ“ใจใฏ
16:53
when you realize someone isn't listening,
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ใ€่ชฐใ‹ใŒ่žใ„ใฆใ„ใชใ„
16:56
just start saying things that are surprising and weird, for example.
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ใ“ใจใซๆฐ—ไป˜ใ„ใŸใจใใซใ€ใŸใจใˆใฐใ€้ฉšใในใใ“ใจใ‚„ๅฅ‡ๅฆ™ใชใ“ใจใ‚’่จ€ใ„ๅง‹ใ‚ใ‚‹ใ“ใจใงใ™.
17:02
And so then the elephant started laughing.
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ใใ—ใฆ่ฑกใฏ็ฌ‘ใ„ๅง‹ใ‚ใพใ—ใŸใ€‚
17:05
Of course, elephants don't laugh.
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ใ‚‚ใกใ‚ใ‚“ใ€ใ‚พใ‚ฆใฏ็ฌ‘ใ„ใพใ›ใ‚“ใ€‚
17:07
And most likely you weren't talking about elephants.
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ใใ—ใฆใŠใใ‚‰ใใ€ใ‚ใชใŸใฏใ‚พใ‚ฆใซใคใ„ใฆ่ฉฑใ—ใฆใ„ใŸใฎใงใฏใ‚ใ‚Šใพใ›ใ‚“ ใ€‚
17:11
So someone who isn't paying close attention to what you're saying might hear
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ใคใพใ‚Šใ€ใ‚ใชใŸใฎ่จ€ใฃใฆใ„ใ‚‹ใ“ใจใซๆณจๆ„ใ‚’ๆ‰•ใฃใฆใ„ใชใ„ไบบใฏ
17:16
those words and think, wait a minute,
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ใ€ใใฎ่จ€่‘‰ใ‚’่žใ„ใฆใ€ใกใ‚‡ใฃใจๅพ…ใฃใฆใ€
17:19
something's weird. This isn't right. And again,
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ไฝ•ใ‹ใŠใ‹ใ—ใ„ใจๆ€ใ†ใ‹ใ‚‚ใ—ใ‚Œใพใ›ใ‚“ใ€‚ ใ“ใ‚Œ ใฏๆญฃใ—ใใ‚ใ‚Šใพใ›ใ‚“ใ€‚ ็นฐใ‚Š่ฟ”ใ—ใพใ™ใŒใ€
17:22
they might stop what they're doing and refocus on you
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ๅฝผใ‚‰ใฏ่‡ชๅˆ†ใฎใ—ใฆใ„ใ‚‹ใ“ใจใ‚’ใ‚„ใ‚ใฆใ€ใ‚ใชใŸใซๅ†ใณ็„ฆ็‚นใ‚’ๅˆใ‚ใ›ใ‚‹ใ‹ใ‚‚ใ—ใ‚Œใพใ›ใ‚“ใ€‚
17:27
now that you know why listening is so powerful and how to
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ใชใœใชใ‚‰ใ€่žใใ“ใจ ใŒ้žๅธธใซๅผทๅŠ›ใงใ‚ใ‚‹็†็”ฑใจ
17:32
know when people are listening to you and what cues or signals
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ใ€ไบบใ€…ใŒ ใ‚ใชใŸใฎ่ฉฑใ‚’่žใ„ใฆใ„ใ‚‹ใ“ใจใ‚’็Ÿฅใ‚‹ๆ–นๆณ•ใจ
17:37
you can use to show others that you're listening. I would love to hear from you.
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ใ€ใ‚ใชใŸใŒ่žใ„ใฆใ„ใ‚‹ใ“ใจใ‚’ไป–ใฎไบบใซ็คบใ™ใŸใ‚ใซใฉใฎใ‚ˆใ†ใชๆ‰‹ใŒใ‹ใ‚Šใ‚„ไฟกๅทใ‚’ไฝฟ็”จใงใใ‚‹ใ‹ใ‚’็Ÿฅใ‚‹ใŸใ‚ใงใ™. . ใ”้€ฃ็ตกใ‚’ใŠๅพ…ใกใ—ใฆใŠใ‚Šใพใ™ใ€‚
17:42
I'm so curious what signals or cues might be used in your
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ใ‚ใชใŸใฎๆฏๅ›ฝ่ชžใงใฉใ‚“ใชๅˆๅ›ณใ‚„ๅˆๅ›ณใŒไฝฟใ‚ใ‚Œใฆใ„ใ‚‹ใฎใ‹ใจใฆใ‚‚่ˆˆๅ‘ณใŒใ‚ใ‚Šใพใ™
17:47
native language.
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.
17:48
Is there that you've learned here that is surprising or different to you?
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ใ“ใ“ใงๅญฆใ‚“ใ ใ“ใจใงใ€ใ‚ใชใŸ ใซใจใฃใฆ้ฉšใในใใ“ใจใ€ใพใŸใฏ้•ใ†ใ“ใจใฏใ‚ใ‚Šใพใ™ใ‹?
17:54
If so, I would love to hear about it as always.
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ใ‚‚ใ—ใใ† ใชใ‚‰ใ€ใ„ใคใ‚‚ใฎใ‚ˆใ†ใซใใ‚Œใซใคใ„ใฆ่žใใŸใ„ใงใ™ใ€‚ ใ“ใฎใƒ“ใƒ‡ใ‚ชใฎใ™ใไธ‹
17:57
You can share your comments and questions with me in the comment section,
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ใซใ‚ใ‚‹ใ‚ณใƒกใƒณใƒˆ ใ‚ปใ‚ฏใ‚ทใƒงใƒณใงใ€ใ‚ณใƒกใƒณใƒˆใ‚„่ณชๅ•ใ‚’ๅ…ฑๆœ‰ใงใใพใ™
18:01
just below this video.
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ใ€‚
18:03
In this lesson,
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ใ“ใฎใƒฌใƒƒใ‚นใƒณใงใฏใ€
18:04
I highlighted several other Confident English lessons I have on how to be
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็ง ใŒๆŒใฃใฆใ„ใ‚‹่‡ชไฟกใ‚’ๆŒใฃใฆ่‹ฑ่ชžใ‚’ๅญฆในใ‚‹ไป–ใฎใ„ใใคใ‹ใฎใƒฌใƒƒใ‚นใƒณใ‚’็ดนไป‹ใ—ใพใ—ใŸใ€‚
18:08
interesting and cool and English and how to be assertive.
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่ˆˆๅ‘ณๆทฑใใ€ใ‹ใฃใ“ใ‚ˆใ ใชใ‚‹ๆ–นๆณ•ใจใ€่‹ฑ่ชžใจ่‡ชๅทฑไธปๅผตใ‚’ใ™ใ‚‹ๆ–นๆณ•ใงใ™ใ€‚
18:12
I'll be sure to include links to those below this video as well.
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ใ“ใฎใƒ“ใƒ‡ใ‚ชใฎไธ‹ใซใ‚‚ใใ‚Œใ‚‰ใธใฎใƒชใƒณใ‚ฏใ‚’ๅฟ…ใšๅซใ‚ ใพใ™ใ€‚
18:17
Thank you so much for joining me. If you found this lesson useful to you,
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ใ”ๅ‚ๅŠ ใ„ใŸใ ใใ€่ช ใซใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ—ใŸใ€‚ ใ“ใฎใƒฌใƒƒใ‚นใƒณใŒๅฝนใซ็ซ‹ใฃใŸ
18:21
I would love to know, and you can tell me in three simple ways, number one,
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ใจๆ€ใฃใŸใ‚‰ใ€ใœใฒๆ•™ใˆ ใฆใใ ใ•ใ„ใ€‚3 ใคใฎ็ฐกๅ˜ใชๆ–นๆณ•ใงๆ•™ใˆใฆใใ ใ•ใ„ใ€‚ใพใšใ€
18:26
give this video a thumbs up on YouTube and subscribe to the Confident English
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ใ“ใฎใƒ“ใƒ‡ใ‚ชใ‚’ YouTube ใง้ซ˜ใ่ฉ•ไพกใ—ใ€Confident English ใฎ YouTube ใƒใƒฃใƒณใƒใƒซใซ็™ป้Œฒใ—ใฆใใ ใ•ใ„
18:30
YouTube channel. So you never miss one of my lessons. Number two,
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ใ€‚ ใ ใ‹ใ‚‰ใ€ใ‚ใชใŸ ใฏ็งใฎใƒฌใƒƒใ‚นใƒณใ‚’่ฆ‹้€ƒใ™ใ“ใจใฏใ‚ใ‚Šใพใ›ใ‚“ใ€‚ ็ฌฌไบŒใซใ€
18:34
you can share this with friends and colleagues on Facebook or LinkedIn.
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ใ“ใ‚Œใ‚’ Facebook ใ‚„ LinkedIn ใงๅ‹ไบบใ‚„ๅŒๅƒšใจๅ…ฑๆœ‰ใงใใพใ™ ใ€‚
18:38
And number three, you can also email it to people, you know,
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3 ใค็›ฎใฏใ€ ใƒกใƒผใƒซใง็›ดๆŽฅ้€ไฟกใ™ใ‚‹ใ“ใจใ‚‚ใงใใพใ™ใ€‚
18:42
directly have a fantastic week,
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ใ™ใฐใ‚‰ใ—ใ„ 1
18:45
and I'll see you next time for your Confident English lesson.
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้€ฑ้–“ใ‚’ใŠ้Žใ”ใ— ใใ ใ•ใ„ใ€‚ใพใŸใ€่‡ชไฟกใซๆบ€ใกใŸ่‹ฑ่ชžใฎใƒฌใƒƒใ‚นใƒณใงใŠไผšใ„ใ—ใพใ—ใ‚‡ใ†ใ€‚
ใ“ใฎใ‚ฆใ‚งใƒ–ใ‚ตใ‚คใƒˆใซใคใ„ใฆ

ใ“ใฎใ‚ตใ‚คใƒˆใงใฏ่‹ฑ่ชžๅญฆ็ฟ’ใซๅฝน็ซ‹ใคYouTubeๅ‹•็”ปใ‚’็ดนไป‹ใ—ใพใ™ใ€‚ไธ–็•Œไธญใฎไธ€ๆต่ฌ›ๅธซใซใ‚ˆใ‚‹่‹ฑ่ชžใƒฌใƒƒใ‚นใƒณใ‚’่ฆ‹ใ‚‹ใ“ใจใŒใงใใพใ™ใ€‚ๅ„ใƒ“ใƒ‡ใ‚ชใฎใƒšใƒผใ‚ธใซ่กจ็คบใ•ใ‚Œใ‚‹่‹ฑ่ชžๅญ—ๅน•ใ‚’ใƒ€ใƒ–ใƒซใ‚ฏใƒชใƒƒใ‚ฏใ™ใ‚‹ใจใ€ใใ“ใ‹ใ‚‰ใƒ“ใƒ‡ใ‚ชใ‚’ๅ†็”Ÿใ™ใ‚‹ใ“ใจใŒใงใใพใ™ใ€‚ๅญ—ๅน•ใฏใƒ“ใƒ‡ใ‚ชใฎๅ†็”ŸใจๅŒๆœŸใ—ใฆใ‚นใ‚ฏใƒญใƒผใƒซใ—ใพใ™ใ€‚ใ”ๆ„่ฆ‹ใƒปใ”่ฆๆœ›ใŒใ”ใ–ใ„ใพใ—ใŸใ‚‰ใ€ใ“ใกใ‚‰ใฎใŠๅ•ใ„ๅˆใ‚ใ›ใƒ•ใ‚ฉใƒผใƒ ใ‚ˆใ‚Šใ”้€ฃ็ตกใใ ใ•ใ„ใ€‚

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