How to Lead at Work in English | Emotional Intelligence Skills

36,507 views ใƒป 2023-11-08

Speak Confident English


ไธ‹ใฎ่‹ฑ่ชžๅญ—ๅน•ใ‚’ใƒ€ใƒ–ใƒซใ‚ฏใƒชใƒƒใ‚ฏใ™ใ‚‹ใจๅ‹•็”ปใ‚’ๅ†็”Ÿใงใใพใ™ใ€‚ ็ฟป่จณใ•ใ‚ŒใŸๅญ—ๅน•ใฏๆฉŸๆขฐ็ฟป่จณใงใ™ใ€‚

00:00
Are you doing any of these things in English? Preparing for a job interview,
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ใ“ใ†ใ„ใฃใŸใ“ใจใ‚’่‹ฑ่ชžใงใ‚„ใฃใฆใ„ใ‚‹ใฎใงใ™ใ‹ ๏ผŸ ๅฐฑ่ท้ขๆŽฅใฎๆบ–ๅ‚™ใ€
00:05
leading a team, managing conflict,
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ใƒใƒผใƒ ใฎๆŒ‡ๆฎใ€ๅฏพ็ซ‹ใฎ็ฎก็†ใ€
00:09
leveling up your leadership and management skills,
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ใƒชใƒผใƒ€ใƒผใ‚ทใƒƒใƒ— ใจ็ฎก็†ใ‚นใ‚ญใƒซใฎใƒฌใƒ™ใƒซใ‚ขใƒƒใƒ—ใ€
00:12
working to improve personal or professional relationships,
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ๅ€‹ไบบ็š„ ใพใŸใฏ่ทๆฅญไธŠใฎไบบ้–“้–ขไฟ‚ใฎๆ”นๅ–„ใซๅŠชใ‚ใ€
00:16
seeking overall personal development. If you said yes,
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ๅ…จไฝ“็š„ใชๅ€‹ไบบใฎๆˆ้•ทใ‚’็›ฎๆŒ‡ใ—ใพใ™ ใ€‚ ใ€Œใฏใ„ใ€ใจ็ญ”ใˆใŸๅ ดๅˆใฏใ€
00:20
then boosting your emotional intelligence skills and having the vocabulary you
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ๅฟƒใฎ็Ÿฅ่ƒฝๆŒ‡ๆ•ฐใฎใ‚นใ‚ญใƒซใ‚’ๅ‘ไธŠใ•ใ›ใ€
00:25
need for discussions on emotional intelligence are critical.
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ๅฟƒใฎ็Ÿฅ่ƒฝๆŒ‡ๆ•ฐใซใคใ„ใฆ่ญฐ่ซ–ใ™ใ‚‹ใŸใ‚ใซๅฟ…่ฆใช่ชžๅฝ™ใ‚’่บซใซใคใ‘ใ‚‹ใ“ใจใŒ ้‡่ฆใงใ™ใ€‚
00:30
Not only is emotional intelligence a common topic of conversation in the
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ๅฟƒใฎ็Ÿฅ่ƒฝๆŒ‡ๆ•ฐใฏ่ทๅ ดใงใ‚ˆใ่ฉฑ้กŒใซใชใ‚‹ใ ใ‘ใงใชใ
00:34
workplace,
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ใ€
00:35
it's also a common focus of job training programs and a highly
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่ทๆฅญ่จ“็ทดใƒ—ใƒญใ‚ฐใƒฉใƒ ใงใ‚‚ๅ…ฑ้€šใฎ็„ฆ็‚นใงใ‚ใ‚Šใ€้ขๆŽฅๅฎ˜ใŒ ้žๅธธใซ
00:40
sought-after skillset by job interviewers. Now,
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ๆฑ‚ใ‚ใ‚‹ใ‚นใ‚ญใƒซใ‚ปใƒƒใƒˆใงใ‚‚ใ‚ใ‚Šใพใ™ ใ€‚ ใ•ใฆใ€
00:44
recently I did a lesson on how you can highlight your particular emotional
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็งใฏๆœ€่ฟ‘ใ€ๅฐฑ่ท้ขๆŽฅใง่‡ชๅˆ†ใฎ็‰นๅฎšใฎๅฟƒใฎ็Ÿฅ่ƒฝๆŒ‡ๆ•ฐใ‚’ๅผท่ชฟใ™ใ‚‹ๆ–นๆณ•ใซใคใ„ใฆใฎใƒฌใƒƒใ‚นใƒณใ‚’่กŒใ„ใพใ—ใŸใ€‚
00:48
intelligence skills in a job interview,
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00:50
and I'll share a link to that in the notes below the video.
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ใƒ“ใƒ‡ใ‚ชใฎไธ‹ใฎใƒกใƒขใงใใฎใƒชใƒณใ‚ฏใ‚’ๅ…ฑๆœ‰ใ—ใพใ™ใ€‚
00:53
But this Confident English lesson is a bit different. Today,
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ใ—ใ‹ใ—ใ€ใ“ใฎใ€ŒConfident Englishใ€ ใƒฌใƒƒใ‚นใƒณใฏๅฐ‘ใ—็•ฐใชใ‚Šใพใ™ใ€‚ ไปŠๆ—ฅใฏใ€ๅฟƒใฎ็Ÿฅ่ƒฝๆŒ‡ๆ•ฐใซใคใ„ใฆ่ฉฑใ™ใจใใซ
00:57
I want to help you expand your vocabulary for key words we use
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ไฝฟ็”จใ•ใ‚Œใ‚‹ใ‚ญใƒผใƒฏใƒผใƒ‰ใฎ่ชžๅฝ™ใ‚’ๅข—ใ‚„ใ—ใ€ๅฟƒใฎ็Ÿฅ่ƒฝๆŒ‡ๆ•ฐใ‚’้ซ˜ใ‚ใ‚‹
01:02
when talking about emotional intelligence and give you tips on how to
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ๆ–นๆณ•ใซใคใ„ใฆใฎใƒ’ใƒณใƒˆใ‚’ๆไพ›ใ—ใŸใ„ใจๆ€ใ„ใพใ™
01:07
enhance your emotional intelligence skills. Doing this,
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ใ€‚ ใใ†ใ™ใ‚‹ใ“ใจใงใ€่‹ฑ่ชžใงๅฟƒใฎ็Ÿฅ่ƒฝๆŒ‡ๆ•ฐใซใคใ„ใฆ่ญฐ่ซ–ใ™ใ‚‹ใŸใ‚ใซ
01:11
developing the language you need to have discussions on emotional intelligence
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ๅฟ…่ฆใช่จ€่ชžใ‚’้–‹็™บใ™ใ‚‹ใ“ใจใงใ€
01:16
in English will help you better understand,
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01:19
express and apply these concepts.
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ใ“ใ‚Œใ‚‰ใฎๆฆ‚ๅฟตใ‚’ใ‚ˆใ‚Šใ‚ˆใ็†่งฃใ—ใ€่กจ็พใ—ใ€ๅฟœ็”จใงใใ‚‹ใ‚ˆใ†ใซใชใ‚Šใพใ™ใ€‚
01:35
But first, if this is your first time here, welcome. I'm Annemarie,
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ใพใšๆœ€ๅˆใซใ€ ใ“ใ“ใซๅˆใ‚ใฆๆฅใ‚‰ใ‚Œใ‚‹ๆ–นใฏใ€ใ‚ˆใ†ใ“ใใ€‚ ็งใฏ
01:40
an English confidence and fluency coach.
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่‹ฑ่ชžใฎ่‡ชไฟกใจๆตๆšขใ•ใฎใ‚ณใƒผใƒใฎใ‚ขใƒณใƒใƒžใƒชใƒผใงใ™ใ€‚
01:42
Everything I do is designed to help you get the confidence you want for your
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็งใŒใ‚„ใฃใฆใ„ใ‚‹ใ™ในใฆใฎใ“ใจใฏใ€
01:47
life and work in English.
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่‹ฑ่ชžใงใฎ็”Ÿๆดปใ‚„ไป•ไบ‹ใซ่‡ชไฟกใ‚’ๆŒใฆใ‚‹ใ‚ˆใ†ใ‚ตใƒใƒผใƒˆใ™ใ‚‹ใ“ใจใ‚’็›ฎ็š„ใจใ—ใฆใ„ใพใ™ใ€‚
01:48
If you'd love to get more free resources and lessons from me,
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ใ‚‚ใฃใจ็„กๆ–™ใฎ ใƒชใ‚ฝใƒผใ‚นใ‚„ใƒฌใƒƒใ‚นใƒณใ‚’็งใ‹ใ‚‰ๅ—ใ‘ใŸใ„ๅ ดๅˆใฏใ€
01:53
make sure you visit my Speak Confident English website. While you're there,
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็งใฎ Speak Confident English Web ใ‚ตใ‚คใƒˆใซๅฟ…ใšใ‚ขใ‚ฏใ‚ปใ‚นใ—ใฆใใ ใ•ใ„ใ€‚ ๆปžๅœจไธญใซใ€็งใฎ่ฉณ็ดฐใช่‹ฑ่ชžใƒˆใƒฌใƒผใƒ‹ใƒณใ‚ฐใ€Œ่จ€ใ„ใŸใ„ใ“ใจใ‚’่จ€ใ†ๆ–นๆณ•ใ€ใ‚’
01:57
you can also download my free in-depth,
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็„กๆ–™ใงใƒ€ใ‚ฆใƒณใƒญใƒผใƒ‰ใ™ใ‚‹ใ“ใจใ‚‚ใงใใพใ™
02:00
How to Say What You Want in English training.
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ใ€‚
02:02
It's a training that will give you a simple strategy so that you can stop
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ใ“ใ‚Œใฏใ€
02:06
feeling stuck in conversations and develop your overall
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ไผš่ฉฑใซ่กŒใ่ฉฐใพใ‚Šใ‚’ๆ„Ÿใ˜ใ‚‹ใฎใ‚’ใ‚„ใ‚ใ€ ๅ…จไฝ“็š„ใช
02:11
English confidence and fluency. Now in this lesson,
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่‹ฑ่ชžใฎ่‡ชไฟกใจ ๆตๆšขใ•ใ‚’ไผธใฐใ™ใŸใ‚ใฎใ‚ทใƒณใƒ—ใƒซใชๆˆฆ็•ฅใ‚’ๆไพ›ใ™ใ‚‹ใƒˆใƒฌใƒผใƒ‹ใƒณใ‚ฐใงใ™ใ€‚ ใ“ใฎใƒฌใƒƒใ‚นใƒณใงใฏใ€ๅฟƒใฎ็Ÿฅ่ƒฝๆŒ‡ๆ•ฐใฎ
02:14
we're going to focus on the five core elements of emotional intelligence
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5 ใคใฎๆ ธใจใชใ‚‹ ่ฆ็ด 
02:19
and the vocabulary you need to talk about it. Before we get there,
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ใจใ€ ใใ‚Œใซใคใ„ใฆ่ฉฑใ™ใŸใ‚ใซๅฟ…่ฆใช่ชžๅฝ™ใซ็„ฆ็‚นใ‚’ๅฝ“ใฆใพใ™ใ€‚ ใใ“ใซๅˆฐ้”ใ™ใ‚‹ๅ‰ใซใ€
02:23
I want to do two things.
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2 ใคใฎใ“ใจใ‚’ใ—ใŸใ„ใจๆ€ใ„ใพใ™ใ€‚
02:24
I want to take a step back and talk about what exactly is emotional intelligence
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ไธ€ๆญฉไธ‹ใŒใฃใฆใ€ ๅฟƒใฎ็Ÿฅ่ƒฝๆŒ‡ๆ•ฐใจใฏไธ€ไฝ“ไฝ•ใชใฎใ‹ใ€
02:29
and why is it so important. So first, what is it?
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ใชใœใใ‚Œใปใฉ้‡่ฆใชใฎใ‹ใซใคใ„ใฆ่ฉฑใ—ใŸใ„ใจๆ€ใ„ใพใ™ใ€‚ ใใ‚Œใงใ€ใพใšใ€ใใ‚Œใฏไฝ•ใงใ™ใ‹๏ผŸ
02:34
Emotional intelligence, also known as EQ,
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EQใจใ—ใฆใ‚‚็Ÿฅใ‚‰ใ‚Œใ‚‹ๅฟƒใฎ็Ÿฅ่ƒฝๆŒ‡ๆ•ฐใฏใ€่‡ชๅˆ†ใฎๆ„Ÿๆƒ…ใ ใ‘ใงใชใไป–ไบบใฎๆ„Ÿๆƒ…ใ‚‚
02:38
is your ability to recognize, understand,
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่ช่ญ˜ใ€็†่งฃใ€
02:43
manage,
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02:43
and effectively use your emotions as well as the emotions of
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็ฎก็†ใ—ใ€
ๅŠนๆžœ็š„ใซๆดป็”จใ™ใ‚‹่ƒฝๅŠ›ใงใ™
02:48
others.
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ใ€‚
02:49
And the five core concepts that we're going to discuss today are considered a
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ใใ—ใฆใ€ไปŠๆ—ฅ่ชฌๆ˜Žใ™ใ‚‹ 5 ใคใฎไธญๅฟƒ็š„ใชๆฆ‚ๅฟตใฏใ€่ทๅ ด
02:55
critical skillset in the workplace. Here's why.
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ใง้‡่ฆใชใ‚นใ‚ญใƒซใ‚ปใƒƒใƒˆใจ่€ƒใˆใ‚‰ใ‚Œใฆใ„ใพใ™ ใ€‚ ใใฎ็†็”ฑใฏๆฌกใฎใจใŠใ‚Šใงใ™ใ€‚
02:59
A high level of emotional intelligence demonstrates the ability
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้ซ˜ใ„ใƒฌใƒ™ใƒซใฎๅฟƒใฎ ็Ÿฅ่ƒฝๆŒ‡ๆ•ฐใฏใ€่ทๅ ดใงๅ‰ๅ‘ใ
03:03
to foster positive relationships,
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ใชไบบ้–“้–ขไฟ‚ใ€
03:07
teamwork and effective communication in the workplace.
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ใƒใƒผใƒ ใƒฏใƒผใ‚ฏใ€ๅŠนๆžœ็š„ใช ใ‚ณใƒŸใƒฅใƒ‹ใ‚ฑใƒผใ‚ทใƒงใƒณใ‚’ไฟƒ้€ฒใ™ใ‚‹่ƒฝๅŠ›ใ‚’็คบใ—ใพใ™ใ€‚
03:11
When you're able to develop positive relationships with coworkers and clients,
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ๅŒๅƒšใ‚„้กงๅฎขใจๅ‰ๅ‘ใใช้–ขไฟ‚ใ‚’็ฏ‰ใใ“ใจใŒใงใใ€
03:16
when you're able to lead others and when you're able to communicate in a
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ไป–ใฎไบบใ‚’ๅฐŽใใ“ใจใŒใงใใ€
03:21
meaningful way,
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ๆœ‰ๆ„็พฉใชๆ–นๆณ•ใงใ‚ณใƒŸใƒฅใƒ‹ใ‚ฑใƒผใ‚ทใƒงใƒณใ‚’ๅ›ณใ‚‹ใ“ใจใŒใงใใ‚Œใฐใ€
03:22
it leads to overall improvements in your work performance
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ไป•ไบ‹ใฎใƒ‘ใƒ•ใ‚ฉใƒผใƒžใƒณใ‚น
03:27
and in your wellbeing. Earlier I asked you if you're leading others,
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ใจๅนธ็ฆใฎๅ…จไฝ“็š„ใชๅ‘ไธŠใซใคใชใŒใ‚Šใพใ™ใ€‚ ๅ…ˆใปใฉใ€ใ‚ใชใŸใฏ ไป–ไบบใ‚’็Ž‡ใ„ใฆใ„ใ‚‹ใ‹ใ€
03:33
managing conflict,
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ๅฏพ็ซ‹ใ‚’็ฎก็†ใ—ใฆใ„ใ‚‹ใ‹ใ€
03:34
leveling up your leadership and management skills or working to improve
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ใƒชใƒผใƒ€ใƒผใ‚ทใƒƒใƒ—ใ‚„็ฎก็†ใ‚นใ‚ญใƒซใ‚’ใƒฌใƒ™ใƒซใ‚ขใƒƒใƒ—ใ—ใฆใ„ใ‚‹ใ‹ ใ€ใ‚ใ‚‹ใ„ใฏไบบ้–“้–ขไฟ‚ใ‚’ๆ”นๅ–„ใ™ใ‚‹ใŸใ‚ใซๅ–ใ‚Š็ต„ใ‚“ใงใ„ใ‚‹ใ‹ใ€ใจๅฐ‹ใญใพใ—ใŸ
03:39
relationships.
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ใ€‚
03:41
Emotional intelligence has a role in all of those things.
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ๅฟƒใฎ็Ÿฅ่ƒฝๆŒ‡ๆ•ฐใฏ ใ“ใ‚Œใ‚‰ใ™ในใฆใซๅฝนๅ‰ฒใ‚’ๆžœใŸใ—ใพใ™ใ€‚
03:45
When we talk about emotional intelligence,
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ๅฟƒใฎ็Ÿฅ่ƒฝๆŒ‡ๆ•ฐใซใคใ„ใฆ่ฉฑใ™ใจใใ€
03:48
there are five core elements that are involved. One, self-awareness,
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5 ใคใฎๆ ธใจใชใ‚‹่ฆ็ด ใŒ ้–ขไฟ‚ใ—ใฆใ„ใพใ™ใ€‚ 1ใ€่‡ชๅทฑ่ช่ญ˜ใ€
03:53
two, self-regulation, three, social skills,
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2ใ€่‡ชๅทฑ่ฆๅˆถใ€ 3ใ€ใ‚ฝใƒผใ‚ทใƒฃใƒซใ‚นใ‚ญใƒซใ€
03:58
four, empathy, and five, motivation.
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4ใ€ๅ…ฑๆ„Ÿใ€5ใ€ใƒขใƒใƒ™ใƒผใ‚ทใƒงใƒณใ€‚
04:02
As we continue in this lesson,
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ใ“ใฎใƒฌใƒƒใ‚นใƒณใ‚’็ถšใ‘ใ‚‹ไธญใงใ€
04:04
we're going to explore each of those elements in depth,
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04:07
focusing on the key vocabulary you need and strategies you can use to
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ๅฟ…่ฆใช้‡่ฆใช่ชžๅฝ™ ใจ
04:12
enhance your overall eq. So first, self-awareness.
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ๅ…จไฝ“็š„ใชEQใ‚’้ซ˜ใ‚ใ‚‹ใŸใ‚ใซไฝฟ็”จใงใใ‚‹ๆˆฆ็•ฅใซ็„ฆ็‚นใ‚’ๅฝ“ใฆใชใŒใ‚‰ใ€ใ“ใ‚Œใ‚‰ใฎ่ฆ็ด ใฎใใ‚Œใžใ‚Œใ‚’ๆทฑใๆŽขใฃใฆใ„ใใพใ™ใ€‚ ใจใ„ใ†ใ“ใจใงใ€ใพใšใฏ่‡ชๅทฑ่ช่ญ˜ใ‹ใ‚‰ใ€‚
04:17
Self-awareness means knowing and understanding
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่‡ชๅทฑ่ช่ญ˜ใจใฏใ€
04:21
your emotions, strengths, weaknesses, and values.
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่‡ชๅˆ†ใฎๆ„Ÿๆƒ…ใ€ๅผทใฟใ€ ๅผฑใฟใ€ไพกๅ€ค่ฆณใ‚’็Ÿฅใ‚Šใ€็†่งฃใ™ใ‚‹ใ“ใจใ‚’ๆ„ๅ‘ณใ—ใพใ™ใ€‚
04:26
If you've ever done a job interview in English,
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่‹ฑ่ชžใงๅฐฑ่ท้ขๆŽฅใ‚’ๅ—ใ‘ใŸใ“ใจใŒใ‚ใ‚‹ๆ–นใชใ‚‰ใ€
04:28
you know that you're often asked about strengths, weaknesses,
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้•ทๆ‰€ใ€็Ÿญๆ‰€ใ€
04:32
and values. Having a high level of self-awareness is helpful in two ways.
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ไพกๅ€ค่ฆณใซใคใ„ใฆใ‚ˆใ่žใ‹ใ‚Œใ‚‹ใ“ใจใ‚’ใ”ๅญ˜็Ÿฅใงใ—ใ‚‡ใ†ใ€‚ ้ซ˜ใ„ใƒฌใƒ™ใƒซใฎ ่‡ชๅทฑ่ช่ญ˜ใ‚’ๆŒใคใ“ใจใฏใ€2 ใคใฎ็‚นใงๅฝน็ซ‹ใกใพใ™ใ€‚
04:37
Number one, it can lead to better decision-making.
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็ฌฌไธ€ใซใ€ใ‚ˆใ‚Š่‰ฏใ„ๆ„ๆ€ๆฑบๅฎšใซใคใชใŒใ‚‹ๅฏ่ƒฝๆ€งใŒใ‚ใ‚Šใพใ™ ใ€‚
04:41
If you know that in particular situations there are some emotions that are
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็‰นๅฎšใฎ็Šถๆณใงใฏ
04:46
stronger than others,
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ไป–ใฎๆ„Ÿๆƒ…ใ‚ˆใ‚Šใ‚‚ๅผทใ„ๆ„Ÿๆƒ…ใŒใ‚ใ‚‹ใ“ใจใŒใ‚ใ‹ใฃใฆใ„ใ‚Œใฐใ€ใใฎ็žฌ้–“ใฎๆฐ—ๅˆ†ใงใฏใชใ็œŸๅฎŸใซๅŸบใฅใ„ใฆๅˆ็†็š„ใพใŸใฏ่ซ–็†็š„ใชๆฑบๅฎšใ‚’ไธ‹ใ›ใ‚‹ใ‚ˆใ†ใซใ€ใใ‚Œใ‚‰ใฎๆ„Ÿๆƒ…ใ‚’ใ‚ณใƒณใƒˆใƒญใƒผใƒซใ™ใ‚‹
04:47
you can learn how to be in control of those emotions so that you
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ๆ–นๆณ•ใ‚’ๅญฆใถใ“ใจใŒใงใใพใ™ใ€‚
04:52
make rational or logical decisions based on what is true,
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04:56
not on how you feel in the moment. Similarly,
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ใ€‚ ๅŒๆง˜ใซใ€
04:59
if you have certain strengths or areas of weakness,
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็‰นๅฎšใฎๅผทใฟ ใ‚„ๅผฑใฟใŒใ‚ใ‚‹ๅ ดๅˆใ€
05:03
it allows you to compensate for those when you need to make decisions.
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ๆ„ๆ€ๆฑบๅฎšใŒๅฟ…่ฆใชใจใใซใใ‚Œใ‚’่ฃœใ†ใ“ใจใŒใงใใพใ™ใ€‚
05:07
The second way that self-awareness is helpful is it also leads to a
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่‡ชๅทฑ่ช่ญ˜ใŒๅฝน็ซ‹ใค 2 ใค็›ฎใฎๆ–นๆณ•ใฏใ€
05:12
greater understanding of self-perception.
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่‡ชๅทฑ่ช่ญ˜ใฎใ‚ˆใ‚Šๆทฑใ„็†่งฃใซใ‚‚ใคใชใŒใ‚‹ใ“ใจใงใ™ใ€‚
05:15
Self-perception is the way that you view yourself,
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่‡ชๅทฑ่ช่ญ˜ใจใฏใ€ ใ‚ใชใŸใŒ่‡ชๅˆ†่‡ช่บซใ‚’ใฉใฎใ‚ˆใ†ใซ่ฆ‹ใ‚‹ใ‹ใงใ‚ใ‚Šใ€
05:19
and if you have an overall positive self-perception,
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ๅ…จไฝ“็š„ใซ ใƒใ‚ธใƒ†ใ‚ฃใƒ–ใช่‡ชๅทฑ่ช่ญ˜ใ‚’ๆŒใฃใฆใ„ใ‚Œใฐใ€
05:23
that's going to lead to an improved relationship with yourself and with
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ใใ‚Œใฏ ่‡ชๅˆ†่‡ช่บซใจ
05:28
others. To understand both of these self-awareness and self-perception,
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ไป–ไบบใจใฎ้–ขไฟ‚ใฎๆ”นๅ–„ใซใคใชใŒใ‚Šใพใ™ใ€‚ ใ“ใ‚Œใ‚‰ใฎ ่‡ชๅทฑ่ช่ญ˜ใจ่‡ชๅทฑ่ช่ญ˜ใฎไธกๆ–นใ‚’็†่งฃใ™ใ‚‹ใŸใ‚ใซใ€
05:33
I want to walk through a scenario with you and then we'll also talk about a
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็งใฏใ‚ใชใŸใจไธ€็ท’ใซใ‚ทใƒŠใƒชใ‚ชใ‚’่ฆ‹ใฆใ„ใใŸใ„ใจๆ€ใ„ใพใ™ใ€‚ ใใ—ใฆใ€
05:38
practice you can follow to improve your overall self-awareness skills.
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ๅ…จไฝ“็š„ใช่‡ชๅทฑ่ช่ญ˜ใ‚นใ‚ญใƒซใ‚’ๅ‘ไธŠใ•ใ›ใ‚‹ใŸใ‚ใซๅพ“ใ†ใ“ใจใŒใงใใ‚‹ๅฎŸ่ทตใซใคใ„ใฆใ‚‚่ฉฑใ—ใพใ™ใ€‚
05:42
In this scenario,
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ใ“ใฎใ‚ทใƒŠใƒชใ‚ชใงใฏใ€ๅŒๅƒšใฎ
05:43
I want you to imagine that one of your coworkers says something critical or
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1 ไบบใŒใ€
05:48
negative about a project you feel passionate about. In that moment,
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ใ‚ใชใŸใŒๆƒ…็†ฑใ‚’ๆŒใฃใฆใ„ใ‚‹ใƒ—ใƒญใ‚ธใ‚งใ‚ฏใƒˆใซใคใ„ใฆๆ‰นๅˆค็š„ใพใŸใฏๅฆๅฎš็š„ใชใ“ใจใ‚’่จ€ใฃใŸใจๆƒณๅƒใ—ใฆใใ ใ•ใ„ ใ€‚ ใใฎ็žฌ้–“ใ€
05:53
there's the potential to feel upset or get defensive.
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ๅ‹•ๆบใ—ใŸใ‚Šใ€้˜ฒๅพก็š„ใซใชใฃใŸใ‚Šใ™ใ‚‹ๅฏ่ƒฝๆ€งใŒใ‚ใ‚Šใพใ™ใ€‚
05:57
If you get defensive,
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้˜ฒๅพก็š„ใซใชใ‚‹ใจใ„ใ†ใ“ใจใฏใ€
05:59
it means that you're protective or ready to protect against an attack.
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ใ‚ใชใŸใŒ้˜ฒๅพก็š„ใงใ‚ใ‚‹ใ‹ใ€ ๆ”ปๆ’ƒใซๅฏพใ—ใฆ้˜ฒๅพกใ™ใ‚‹ๆบ–ๅ‚™ใŒใงใใฆใ„ใ‚‹ใ“ใจใ‚’ๆ„ๅ‘ณใ—ใพใ™ใ€‚
06:04
And when we get defensive,
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ใใ—ใฆใ€็งใŸใกใŒ้˜ฒๅพก็š„ใซใชใ‚‹ใจใใ€
06:06
we typically respond in an equally negative way,
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็งใŸใกใฏ้€šๅธธใ€ ๅŒใ˜ใ‚ˆใ†ใซๅฆๅฎš็š„ใชๆ–นๆณ•ใงๅๅฟœใ—ใพใ™ใŒใ€
06:10
which isn't productive.
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ใใ‚Œใฏ็”Ÿ็”ฃ็š„ใงใฏใ‚ใ‚Šใพใ›ใ‚“ใ€‚
06:12
Someone with a high level of self-awareness won't immediately
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้ซ˜ใ„ใƒฌใƒ™ใƒซใฎ่‡ชๅทฑ่ช่ญ˜ใ‚’ๆŒใคไบบใฏใ€ ใ™ใใซ
06:17
act in a defensive way. Instead,
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้˜ฒๅพก็š„ใช่กŒๅ‹•ใ‚’ๅ–ใ‚‹ใ“ใจใฏใ‚ใ‚Šใพใ›ใ‚“ใ€‚ ไปฃใ‚ใ‚Šใซใ€
06:19
they might step back and take a moment to name the emotion that they're feeling
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ๅฝผใ‚‰ใฏไธ€ๆญฉไธ‹ใŒใฃใฆใ€ใใฎ็žฌ้–“ใซ ๆ„Ÿใ˜ใฆใ„ใ‚‹ๆ„Ÿๆƒ…
06:24
in the moment and the root cause,
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ใจๆ นๆœฌๅŽŸๅ› ใซๅๅ‰ใ‚’ไป˜ใ‘ใฆใ€
06:26
helping them to address the situation in a better way,
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ใ‚ˆใ‚Š่‰ฏใ„ๆ–นๆณ•ใง็Šถๆณใซๅฏพๅ‡ฆใ™ใ‚‹ใฎใซๅฝน็ซ‹ใกใ€ใใฎ
06:30
and as a result, reduce the potential for conflict.
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็ตๆžœใ€ ๅฏพ็ซ‹ใฎๅฏ่ƒฝๆ€งใ‚’ๆธ›ใ‚‰ใ™ใ“ใจใŒใงใใพใ™ใ€‚
06:34
So if you're in a situation like this,
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ใงใ™ใ‹ใ‚‰ใ€ใ‚ใชใŸใŒใ“ใฎใ‚ˆใ†ใช็Šถๆณใซ้™ฅใฃใŸๅ ดๅˆใ€
06:36
if someone says something critical about something you feel passionate or
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ใ‚ใชใŸใŒๆƒ…็†ฑใ‚’ๆ„Ÿใ˜ใŸใ‚Šใ€่ˆˆๅฅฎใ—ใฆใ„ใ‚‹ใ“ใจใซใคใ„ใฆ่ชฐใ‹ใŒๆ‰นๅˆค็š„ใชใ“ใจใ‚’่จ€ใฃใŸใ‚‰
06:40
excited about, rather than respond immediately out of anger,
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ใ€ ใ™ใใซๆ€’ใ‚Šใงๅๅฟœใ™ใ‚‹ใฎใงใฏใชใใ€ไธ€
06:44
you might stop step back and ask yourself a few questions.
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ๆญฉไธ‹ใŒใฃใฆ ่‡ชๅˆ†่‡ช่บซใซใ„ใใคใ‹ใฎ่ณชๅ•ใ‚’ใ™ใ‚‹ใ‹ใ‚‚ใ—ใ‚Œใพใ›ใ‚“ใ€‚
06:49
What am I feeling right now? Why am I feeling this way right now?
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็งใฏไปŠไฝ•ใ‚’ๆ„Ÿใ˜ใฆใ„ใพใ™ใ‹๏ผŸ ใชใœ ็งใฏไปŠใ“ใฎใ‚ˆใ†ใซๆ„Ÿใ˜ใฆใ„ใ‚‹ใฎใงใ—ใ‚‡ใ†ใ‹๏ผŸ
06:54
Is this emotion a reaction to something that was said or done?
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ใ“ใฎๆ„Ÿๆƒ…ใฏ ไฝ•ใ‹่จ€ใ‚ใ‚ŒใŸใ‚Š่กŒใ‚ใ‚ŒใŸใ‚Šใ—ใŸใ“ใจใซๅฏพใ™ใ‚‹ๅๅฟœใงใ™ใ‹?
06:59
In other words, what is causing me to feel this way?
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่จ€ใ„ๆ›ใˆใ‚Œใฐใ€ไฝ•ใŒ ็งใ‚’ใ“ใฎใ‚ˆใ†ใซๆ„Ÿใ˜ใ•ใ›ใฆใ„ใ‚‹ใฎใงใ—ใ‚‡ใ†ใ‹๏ผŸ
07:02
By going through these questions,
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ใ“ใ‚Œใ‚‰ใฎ่ณชๅ•ใ‚’ๆคœ่จŽใ™ใ‚‹ใ“ใจใงใ€
07:04
you can better navigate the immediate negative reaction or negative emotions
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ๅณๅบงใซ็”Ÿใ˜ใ‚‹ ๅฆๅฎš็š„ใชๅๅฟœใ‚„ๅฆๅฎš็š„ใชๆ„Ÿๆƒ…ใ‚’ใ‚ˆใ‚Š้ฉๅˆ‡ใซๅฏพๅ‡ฆใ—
07:09
and determine a better way to move forward. As a result,
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ใ€ๅ‰้€ฒใ™ใ‚‹ใŸใ‚ใฎใ‚ˆใ‚Š่‰ฏใ„ๆ–นๆณ•ใ‚’ๆฑบๅฎšใ™ใ‚‹ใ“ใจใŒใงใใพใ™ ใ€‚ ใใฎ็ตๆžœใ€
07:13
you're likely to protect the integrity of your relationship with this coworker.
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ใ‚ใชใŸใฏใ“ใฎๅŒๅƒšใจใฎ้–ขไฟ‚ใฎๅฎŒๅ…จๆ€งใ‚’ๅฎˆใ‚‹ใ“ใจใŒใงใใ‚‹ใงใ—ใ‚‡ใ† ใ€‚
07:19
Now, having a high level of self-awareness isn't always easy,
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ใ•ใฆใ€้ซ˜ใ„ใƒฌใƒ™ใƒซใฎ ่‡ชๅทฑ่ช่ญ˜ใ‚’ๆŒใคใ“ใจใฏๅฟ…ใšใ—ใ‚‚็ฐกๅ˜ใงใฏใ‚ใ‚Šใพใ›ใ‚“ใ—ใ€
07:23
and it is not easy to step back in those moments of anger.
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ๆ€’ใ‚Šใฎ็žฌ้–“ใซๅพŒ้€€ใ™ใ‚‹ใ“ใจใ‚‚็ฐกๅ˜ใงใฏใ‚ใ‚Šใพใ›ใ‚“ใ€‚
07:27
So here's a practical way that you can apply this and enhance your
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ใใ“ใงใ€ ใ“ใ‚Œใ‚’ๅฟœ็”จใ—ใฆใ€ๅ†…็œใจ่‡ชๅทฑ่ฉ•ไพกใ‚’ไฟƒ้€ฒใ™ใ‚‹ๆดปๅ‹•ใซๅ‚ๅŠ ใ—ใฆใ€
07:32
overall self-awareness skills when you can engage in
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ๅ…จไฝ“็š„ใช่‡ชๅทฑ่ช่ญ˜ ใ‚นใ‚ญใƒซใ‚’้ซ˜ใ‚ใ‚‹ใŸใ‚ใฎๅฎŸ่ทต็š„ใชๆ–นๆณ•ใ‚’็ดนไป‹ใ—ใพใ™
07:37
activities that promote self-reflection and self-assessment.
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ใ€‚
07:41
This can happen through journaling.
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ใ“ใ‚Œใฏใ‚ธใƒฃใƒผใƒŠใƒชใƒณใ‚ฐใ‚’้€šใ˜ใฆ็™บ็”Ÿใ™ใ‚‹ๅฏ่ƒฝๆ€งใŒใ‚ใ‚Šใพใ™ใ€‚
07:43
It can happen through getting feedback from people you trust and value a
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ใใ‚Œใฏใ€ใ‚ใชใŸใŒไฟก้ ผใ—ใ€ๅŒๅƒšใ‚„ๅฎถๆ—ใฎไธ€ๅ“กใจใ—ใฆ่ฉ•ไพกใ—ใฆใ„ใ‚‹ไบบใ‹ใ‚‰ใƒ•ใ‚ฃใƒผใƒ‰ใƒใƒƒใ‚ฏใ‚’ๅพ—ใ‚‹ใ“ใจใง่ตทใ“ใ‚‹ๅฏ่ƒฝๆ€งใŒใ‚ใ‚Šใพใ™
07:48
coworker or family member.
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ใ€‚
07:50
It can also happen through mindfulness and meditation.
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ใใ‚Œใฏใƒžใ‚คใƒณใƒ‰ใƒ•ใƒซใƒใ‚นใ‚„็ž‘ๆƒณใซใ‚ˆใฃใฆใ‚‚่ตทใ“ใ‚‹ๅฏ่ƒฝๆ€งใŒใ‚ใ‚Šใพใ™ ใ€‚
07:54
All three of those will allow you to hone in on your emotions.
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ใ“ใ‚Œใ‚‰ 3 ใคใ‚’ใ™ในใฆ่กŒใ†ใ“ใจใงใ€ ่‡ชๅˆ†ใฎๆ„Ÿๆƒ…ใซ็„ฆ็‚นใ‚’ๅฝ“ใฆใ‚‹ใ“ใจใŒใงใใพใ™ใ€‚
07:58
To hone in on something or to hone in on your emotions means to
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ไฝ•ใ‹ใซ็„ฆ็‚นใ‚’ๅˆใ‚ใ›ใ‚‹ใ€ใพใŸใฏ ่‡ชๅˆ†ใฎๆ„Ÿๆƒ…ใซ็„ฆ็‚นใ‚’ๅฝ“ใฆใ‚‹ใจใฏใ€
08:03
find or identify something in a sharp or clear way.
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ไฝ•ใ‹ใ‚’ ้‹ญใใ€ใพใŸใฏๆ˜Ž็ขบใชๆ–นๆณ•ใง่ฆ‹ใคใ‘ใŸใ‚Š็‰นๅฎšใ—ใŸใ‚Šใ™ใ‚‹ใ“ใจใ‚’ๆ„ๅ‘ณใ—ใพใ™ใ€‚
08:08
So if you journal consistently,
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ใ—ใŸใŒใฃใฆใ€็ถ™็ถš็š„ใซๆ—ฅ่จ˜ใ‚’ไป˜ใ‘ใ‚‹ใจใ€่‡ชๅˆ†ใฎๆ„Ÿๆƒ…ใซ
08:11
that practice might allow you to hone in on your emotions or identify them in a
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็„ฆ็‚นใ‚’ๅฝ“ใฆใŸใ‚Šใ€้žๅธธใซๆ˜Ž็ขบใชๆ–นๆณ•ใงๆ„Ÿๆƒ…ใ‚’็‰นๅฎšใ—ใŸใ‚Šใงใใ‚‹ๅฏ่ƒฝๆ€งใŒใ‚ใ‚Šใพใ™
08:16
way that is very clear.
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ใ€‚
08:18
And now the second component to emotional intelligence,
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ใใ—ใฆไปŠใ€ๅฟƒใฎ็Ÿฅ่ƒฝๆŒ‡ๆ•ฐใฎ 2 ็•ช็›ฎใฎ่ฆ็ด ใงใ‚ใ‚‹
08:22
self-regulation or self-management.
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่‡ชๅทฑ่ฆๅˆถใพใŸใฏ่‡ชๅทฑ็ฎก็†ใงใ™ใ€‚
08:26
Self-regulation is your ability to control or manage
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่‡ชๅทฑ่ฆๅˆถใจใฏใ€็‰นใซๅ›ฐ้›ฃใช็ŠถๆณใซใŠใ„ใฆใ€
08:31
your emotions, your impulses,
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่‡ชๅˆ†ใฎๆ„Ÿๆƒ…ใ€่กๅ‹•
08:34
and your behaviors, particularly in challenging situations.
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ใ€่กŒๅ‹•ใ‚’ๅˆถๅพกใพใŸใฏ็ฎก็†ใ™ใ‚‹่ƒฝๅŠ›ใงใ™ ใ€‚
08:39
In fact,
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ๅฎŸ้š›ใ€
08:40
if we go back to that last scenario where you made the decision to
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08:46
not respond in anger, but instead stop and ask some questions,
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ๆ€’ใ‚Šใซๅฟœใ˜ใšใ€ไปฃใ‚ใ‚Šใซ ็ซ‹ใกๆญขใพใฃใฆ่ณชๅ•ใ™ใ‚‹ใจใ„ใ†ๆฑบๆ–ญใ‚’ไธ‹ใ—ใŸๆœ€ๅพŒใฎใ‚ทใƒŠใƒชใ‚ชใซๆˆปใ‚‹ใจใ€็ซ‹ใกๆญขใพใฃใฆ่ณชๅ•ใงใใ‚‹
08:50
the very act of controlling your emotion in the moment so that you can
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ใ‚ˆใ†ใซใใฎ็žฌ้–“ใซ่‡ชๅˆ†ใฎๆ„Ÿๆƒ…ใ‚’ใ‚ณใƒณใƒˆใƒญใƒผใƒซใ™ใ‚‹ใจใ„ใ†่กŒ็‚บ่‡ชไฝ“ใŒใ€
08:55
stop and ask some questions is a demonstration of
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08:59
self-regulation.
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่‡ชไธป่ฆๅˆถใฎใƒ‡ใƒขใƒณใ‚นใƒˆใƒฌใƒผใ‚ทใƒงใƒณใ€‚ ๆ„Ÿๆƒ…ใซๆ”ฏ้…ใ•ใ‚Œใ‚‹ใฎใงใฏ
09:00
It's your ability to control what's happening in the moment rather than allow
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ใชใใ€ใใฎ็žฌ้–“ใซ่ตทใ“ใฃใฆใ„ใ‚‹ใ“ใจใ‚’ใ‚ณใƒณใƒˆใƒญใƒผใƒซใ™ใ‚‹่ƒฝๅŠ›ใงใ™
09:05
your emotions to control you.
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ใ€‚
09:08
Let's go through another scenario to see self-regulation in action.
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ๅˆฅใฎใ‚ทใƒŠใƒชใ‚ชใ‚’่ฆ‹ใฆใ€ ่‡ชไธป่ฆๅˆถใŒๅฎŸ้š›ใซ่กŒใ‚ใ‚Œใฆใ„ใ‚‹ๆง˜ๅญใ‚’่ฆ‹ใฆใฟใพใ—ใ‚‡ใ†ใ€‚
09:13
Imagine it's a super busy time at work.
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ไป•ไบ‹ใŒใจใฆใ‚‚ๅฟ™ใ—ใ„ๆ™‚ๆœŸใ ใจๆƒณๅƒใ—ใฆใฟใฆใใ ใ•ใ„ใ€‚
09:16
You are overwhelmed with tasks and you have multiple deadlines approaching.
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ใ‚ฟใ‚นใ‚ฏใซๅœงๅ€’ใ•ใ‚Œใ€ ่ค‡ๆ•ฐใฎ็ท ใ‚ๅˆ‡ใ‚ŠใŒ่ฟ‘ใฅใ„ใฆใ„ใพใ™ใ€‚
09:21
Of course, in a situation like that, we have choices to make.
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ใ‚‚ใกใ‚ใ‚“ใ€ใใฎใ‚ˆใ†ใช็Šถๆณใงใฏ ใ€็งใŸใกใซใฏ้ธๆŠžใŒๅฟ…่ฆใงใ™ใ€‚
09:25
We can explode in anger or just give up on everything,
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็งใŸใกใฏๆ€’ใ‚Šใ‚’็ˆ†็™บใ•ใ›ใ‚‹ใ“ใจใ‚‚ใ€ใ™ในใฆใ‚’่ซฆใ‚ใ‚‹ใ“ใจใ‚‚ใงใใพใ™
09:29
or we can self-regulate.
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ใ—ใ€่‡ชๅทฑ่ฆๅˆถใ™ใ‚‹ใ“ใจใ‚‚ใงใใพใ™ใ€‚
09:32
We can think about the emotions we're having in the moment, the stress,
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็งใŸใกใฏ ใใฎ็žฌ้–“ใซๆ„Ÿใ˜ใฆใ„ใ‚‹ๆ„Ÿๆƒ…ใ€ใ‚นใƒˆใƒฌใ‚นใ€
09:36
the overwhelm, the exhaustion,
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ๅœงๅ€’ใ€็–ฒๅŠดใซใคใ„ใฆ่€ƒใˆใ€
09:39
and use that information to help us manage the situation in a
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ใใฎๆƒ…ๅ ฑใ‚’ๅˆฉ็”จใ—ใฆ ็Šถๆณใ‚’
09:43
better way. For example,
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ใ‚ˆใ‚Š่‰ฏใ็ฎก็†ใ™ใ‚‹ใ“ใจใŒใงใใพใ™ใ€‚ ใŸใจใˆใฐใ€
09:45
you might take a few moments to just stop and breathe deeply so that you
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ๆ•ฐๅˆ†้–“ ็ซ‹ใกๆญขใพใฃใฆๆทฑๅ‘ผๅธใ™ใ‚‹ใ“ใจใงใ€
09:50
control the heart rate, control your stress,
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ๅฟƒๆ‹ๆ•ฐใ‚’ใ‚ณใƒณใƒˆใƒญใƒผใƒซใ—ใ€ ใ‚นใƒˆใƒฌใ‚นใ‚’ใ‚ณใƒณใƒˆใƒญใƒผใƒซใ™ใ‚‹ใ“ใจใŒใงใใพใ™ใ€‚
09:54
and as you get some mental clarity,
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ใพใŸใ€็ฒพ็ฅž็š„ใซใ‚ใ‚‹็จ‹ๅบฆใฎๆ˜Žๆ™ฐๆ€งใŒๅพ—ใ‚‰ใ‚Œใ‚‹ใจใ€
09:56
you can start to divide your tasks into different levels of priority
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่‡ชๅˆ†ใฎใ‚ฟใ‚นใ‚ฏใ‚’ ใ•ใพใ–ใพใชๅ„ชๅ…ˆ้ †ไฝใƒฌใƒ™ใƒซใซๅˆ†ๅ‰ฒใ—ๅง‹ใ‚ใ‚‹ใ“ใจใŒใงใใพใ™ใ€‚
10:01
and into a checklist that is more manageable.
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ใ‚ˆใ‚Š็ฎก็†ใ—ใ‚„ใ™ใ„ใƒใ‚งใƒƒใ‚ฏใƒชใ‚นใƒˆใ€‚
10:04
This course of action is a much healthier way to respond to that
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ใ“ใฎไธ€้€ฃใฎ่กŒๅ‹•ใฏใ€ ใใฎๅœงๅ€’ใ•ใ‚ŒใŸ็Šถๆณใซๅฏพๅ‡ฆใ™ใ‚‹ใŸใ‚ใฎใ‚ˆใ‚Šๅฅๅ…จใชๆ–นๆณ•ใงใ‚ใ‚Š
10:09
overwhelm, and it helps you avoid potential setbacks.
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ใ€ ๆฝœๅœจ็š„ใชๆŒซๆŠ˜ใ‚’ๅ›ž้ฟใ™ใ‚‹ใฎใซๅฝน็ซ‹ใกใพใ™ใ€‚
10:13
This ability of self-regulation also helps you maintain
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ใ“ใฎ่‡ชๅทฑ่ชฟๆ•ด่ƒฝๅŠ›ใฏใ€
10:18
positive performance, particularly when working with others on a team.
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็‰นใซ ใƒใƒผใƒ ใงไป–ใฎไบบใŸใกใจๅƒใใจใใซใ€ใƒใ‚ธใƒ†ใ‚ฃใƒ–ใชใƒ‘ใƒ•ใ‚ฉใƒผใƒžใƒณใ‚นใ‚’็ถญๆŒใ™ใ‚‹ใฎใซใ‚‚ๅฝน็ซ‹ใกใพใ™ใ€‚
10:22
So how can you enhance your self-regulation skills?
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ใงใฏใ€ใฉใ†ใ™ใ‚Œใฐ่‡ชๅทฑ่ชฟๆ•ดใ‚นใ‚ญใƒซใ‚’้ซ˜ใ‚ใ‚‹ใ“ใจใŒใงใใ‚‹ใฎใงใ—ใ‚‡ใ†ใ‹ ?
10:28
Here's a practical way to do this along with deep breathing or
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ใ“ใ“ใงใฏใ€ ๆทฑๅ‘ผๅธใ‚„
10:32
mindfulness activities. Maintaining healthy exercise,
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ใƒžใ‚คใƒณใƒ‰ใƒ•ใƒซใƒใ‚นๆดปๅ‹•ใจๅˆใ‚ใ›ใฆใ“ใ‚Œใ‚’่กŒใ†ใŸใ‚ใฎๅฎŸ่ทต็š„ใชๆ–นๆณ•ใ‚’็ดนไป‹ใ—ใพใ™ใ€‚ ๅฅๅบท็š„ใช้‹ๅ‹•ใ€
10:36
diet and sleep can make maintaining self-regulation much easier.
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้ฃŸไบ‹ใ€็ก็œ ใ‚’็ถญๆŒใ™ใ‚‹ใ“ใจใงใ€ ่‡ชๅทฑ่ชฟๆ•ดใ‚’็ถญๆŒใ™ใ‚‹ใ“ใจใŒใฏใ‚‹ใ‹ใซ็ฐกๅ˜ใซใชใ‚Šใพใ™ใ€‚
10:42
On top of that,
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ใใ‚ŒใซๅŠ ใˆใฆใ€
10:43
having the self-awareness to know what your triggers are can also help you
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่‡ชๅˆ†ใฎๅผ•ใ้‡‘ใŒไฝ•ใชใฎใ‹ใ‚’่‡ช่ฆšใ™ใ‚‹ใ“ใจใฏใ€
10:48
manage difficult moments.
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ๅ›ฐ้›ฃใช็žฌ้–“ใซๅฏพๅ‡ฆใ™ใ‚‹ใฎใซใ‚‚ๅฝน็ซ‹ใกใพใ™ใ€‚
10:50
Triggers are situations or events that typically lead
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ใƒˆใƒชใ‚ฌใƒผใจใฏใ€ ้€šๅธธใ€
10:55
to strong, immediate, negative emotional reactions.
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ๅผทใ„ใ€ๅณๆ™‚ใฎใ€ ๅฆๅฎš็š„ใชๆ„Ÿๆƒ…็š„ๅๅฟœใ‚’ๅผ•ใ่ตทใ“ใ™็Šถๆณใ‚„ๅ‡บๆฅไบ‹ใงใ™ใ€‚
10:59
If you know what those typical events or situations are,
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ๅ…ธๅž‹็š„ใช ๅ‡บๆฅไบ‹ใ‚„็ŠถๆณใŒไฝ•ใงใ‚ใ‚‹ใ‹ใ‚’็Ÿฅใฃใฆใ„ใ‚Œใฐใ€
11:03
your more prepared to handle them when they come up. And now,
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ใใ‚Œใ‚‰ใŒ่ตทใ“ใฃใŸใจใใซๅฏพๅ‡ฆใ™ใ‚‹ๆบ–ๅ‚™ใŒใงใใฆใ„ใพใ™ใ€‚ ใ•ใฆใ€
11:07
element number three, social skills.
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่ฆ็ด ใใฎ3ใ€ใ‚ฝใƒผใ‚ทใƒฃใƒซใ‚นใ‚ญใƒซใงใ™ใ€‚
11:10
This is without a doubt one of the most important core elements of emotional
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ใ“ใ‚Œใฏ้–“้•ใ„ใชใใ€่ทๅ ดใซใŠใ‘ใ‚‹ ๅฟƒใฎ็Ÿฅ่ƒฝๆŒ‡ๆ•ฐใฎๆœ€ใ‚‚้‡่ฆใชไธญๅฟƒ่ฆ็ด ใฎ 1 ใคใงใ™
11:15
intelligence in the workplace.
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ใ€‚
11:17
Social skills indicate your capacity to communicate,
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ใ‚ฝใƒผใ‚ทใƒฃใƒซใ‚นใ‚ญใƒซใฏใ€ไป–่€…ใจ ใ‚ณใƒŸใƒฅใƒ‹ใ‚ฑใƒผใ‚ทใƒงใƒณใ—ใ€
11:23
collaborate, and build positive relationships with others.
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ๅ”ๅŠ›ใ—ใ€ๅ‰ๅ‘ใใช ้–ขไฟ‚ใ‚’็ฏ‰ใ่ƒฝๅŠ›ใ‚’็คบใ—ใพใ™ใ€‚
11:27
Whether you're working to do all of that with a coworker, a team,
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ๅŒๅƒšใ€ใƒใƒผใƒ ใ€ใ‚ฏใƒฉใ‚คใ‚ขใƒณใƒˆใจใ“ใ‚Œใ‚‰ใ™ในใฆใ‚’่กŒใ†ๅ ดๅˆใ€
11:32
or a client,
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11:33
social skills are what allow you to create positive team environments.
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ใ‚ฝใƒผใ‚ทใƒฃใƒซ ใ‚นใ‚ญใƒซใŒใ‚ใ‚Œใฐใ€ ๅ‰ๅ‘ใใชใƒใƒผใƒ ็’ฐๅขƒใ‚’ไฝœใ‚Šๅ‡บใ™ใ“ใจใŒใงใใพใ™ใ€‚
11:38
They also allow you to manage conflict.
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ใพใŸใ€็ซถๅˆใ‚’็ฎก็†ใ™ใ‚‹ใ“ใจใ‚‚ใงใใพใ™ใ€‚
11:40
Let's take a look at a third scenario so we can see how social skills apply in
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3 ็•ช็›ฎใฎใ‚ทใƒŠใƒชใ‚ชใ‚’่ฆ‹ใฆใ€ ใ‚ฝใƒผใ‚ทใƒฃใƒซ ใ‚นใ‚ญใƒซใŒ่ทๅ ดใงใฉใฎใ‚ˆใ†ใซ้ฉ็”จใ•ใ‚Œใ‚‹ใ‹ใ‚’่ฆ‹ใฆใฟใพใ—ใ‚‡ใ†
11:45
the workplace. And again,
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ใ€‚ ็นฐใ‚Š่ฟ”ใ—ใซใชใ‚Šใพใ™ใŒใ€ใ‚ฝใƒผใ‚ทใƒฃใƒซ ใ‚นใ‚ญใƒซใ‚’ๅ‘ไธŠใ•ใ›ใ‚‹
11:47
I've got a practical tip to help you enhance your social skills.
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ใŸใ‚ใฎๅฎŸ่ทต็š„ใชใƒ’ใƒณใƒˆใŒใ‚ใ‚Šใพใ™ ใ€‚ ่ทๅ ดใฎใƒ—ใƒญใ‚ธใ‚งใ‚ฏใƒˆใง
11:51
Imagine you're collaborating with someone on a project at work and there's a
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่ชฐใ‹ใจๅ…ฑๅŒไฝœๆฅญใ—ใฆใ„ใ‚‹ใจใใซใ€
11:56
disagreement about how to allocate or use funds.
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่ณ‡้‡‘ใฎๅ‰ฒใ‚Šๅฝ“ใฆๆ–นๆณ•ใ‚„ไฝฟ็”จๆ–นๆณ•ใซใคใ„ใฆๆ„่ฆ‹ใฎ็›ธ้•ใŒใ‚ใ‚‹ใจๆƒณๅƒใ—ใฆใใ ใ•ใ„ใ€‚
12:00
You could of course respond to your coworker in a disagreement and say,
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ใ‚‚ใกใ‚ใ‚“ใ€ๅŒๅƒšใซๆ„่ฆ‹ใฎ็›ธ้•ใ‚’่ฟ”็ญ”ใ—ใฆใ€ๅฝ“็คพใฎใ‚ตใƒผใƒ“ใ‚นใฎ
12:04
this is reckless outsourcing some of our services is a waste of money.
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ไธ€้ƒจใ‚’ใ‚ขใ‚ฆใƒˆใ‚ฝใƒผใ‚ทใƒณใ‚ฐใ™ใ‚‹ใฎใฏ็„ก่ฌ€ใง ใŠ้‡‘ใฎ็„ก้ง„ใ ใจ่จ€ใ†ใ“ใจใ‚‚ใงใใพใ™ใ€‚
12:10
Imagine someone said that to you.
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่ชฐใ‹ใŒใ‚ใชใŸใซใใ†่จ€ใฃใŸใจๆƒณๅƒใ—ใฆใใ ใ•ใ„ใ€‚
12:12
How would you feel about having shared your idea in the discussion?
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ใƒ‡ใ‚ฃใ‚นใ‚ซใƒƒใ‚ทใƒงใƒณใงใ‚ใชใŸใฎใ‚ขใ‚คใƒ‡ใ‚ขใ‚’ๅ…ฑๆœ‰ใ—ใŸใ“ใจใซใคใ„ใฆใฉใ†ๆ€ใ„ใพใ™ใ‹?
12:17
Probably not very good.
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ใŠใใ‚‰ใใ‚ใพใ‚Š่‰ฏใใชใ„ใงใ—ใ‚‡ใ†ใ€‚
12:19
So instead of responding with words such as reckless and waste of time,
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ใ—ใŸใŒใฃใฆใ€้žๅธธใซๅฆๅฎš็š„ใช่ญฐ่ซ–ใซใคใชใŒใ‚‹ๅฏ่ƒฝๆ€งใฎใ‚ใ‚‹ใ€็„ก่ฌ€ใ‚„ๆ™‚้–“ใฎ็„ก้ง„ใชใฉใฎ่จ€่‘‰ใงๅฟœ็ญ”ใ™ใ‚‹ไปฃใ‚ใ‚Šใซใ€
12:24
which can lead to a very negative discussion,
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12:27
social skills allow you to adjust your speech and your word
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ใ‚ฝใƒผใ‚ทใƒฃใƒซ ใ‚นใ‚ญใƒซใ‚’ไฝฟ็”จใ™ใ‚‹ใจใ€่ญฐ่ซ–ใจใ‚ณใƒฉใƒœใƒฌใƒผใ‚ทใƒงใƒณใ‚’ไฟƒ้€ฒใ™ใ‚‹ๆ–นๆณ•ใง ่ฉฑใ—ๆ–นใ‚„่จ€่‘‰ใฎ้ธๆŠžใ‚’่ชฟๆ•ดใ™ใ‚‹ใ“ใจใŒใงใใพใ™
12:32
choice in a way that promotes discussion and collaboration.
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ใ€‚
12:36
A better response would be this, I understand your point of view.
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ใ“ใ†็ญ”ใˆใ‚‹ใฎใŒ้ฉๅˆ‡ใงใ—ใ‚‡ใ†ใ€‚ ใ‚ใชใŸใฎๆ„่ฆ‹ใฏ็†่งฃใงใใพใ™ใ€‚
12:41
In my opinion,
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็งใฎๆ„่ฆ‹ใงใฏใ€ๆ”ฏๅ‡บใ‚’
12:42
I think it's better if we limit our expenses and use the money we have to
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ๅˆถ้™ใ— ใ€ใใฎ่ณ‡้‡‘ใ‚’
12:47
enhance or improve our customer experience with us rather than with
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12:52
some other third party. This second response does a few things.
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ไป–ใฎใ‚ตใƒผใƒ‰ใƒ‘ใƒผใƒ†ใ‚ฃใ‚ˆใ‚Šใ‚‚ๅฝ“็คพใงใฎ้กงๅฎขใ‚จใ‚ฏใ‚นใƒšใƒชใ‚จใƒณใ‚นใฎๅผทๅŒ–ใพใŸใฏๆ”นๅ–„ใซไฝฟ็”จใ—ใŸๆ–นใŒ่‰ฏใ„ใจๆ€ใ„ใพใ™ใ€‚ ใ“ใฎ 2 ็•ช็›ฎใฎๅฟœ็ญ”ใงใฏใ€ใ„ใใคใ‹ใฎๅ‡ฆ็†ใŒ่กŒใ‚ใ‚Œใพใ™ใ€‚
12:57
Number one, it shows that you respect the other person's point of view.
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็ฌฌไธ€ใซใ€ใใ‚Œใฏใ‚ใชใŸใŒ็›ธๆ‰‹ใฎ่ฆ–็‚นใ‚’ๅฐŠ้‡ใ—ใฆใ„ใ‚‹ใ“ใจใ‚’็คบใ—ใฆใ„ใพใ™ ใ€‚
13:01
It also leads to a more productive discussion and shows that you're open to
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ใพใŸใ€ใ‚ˆใ‚Š็”Ÿ็”ฃ็š„ใช ่ญฐ่ซ–ใซใคใชใŒใ‚Šใ€ใ‚ใชใŸใŒ่ญฐ่ซ–ใซๅ‰ๅ‘ใใงใ‚ใ‚‹ใ“ใจใ‚’็คบใ—ใพใ™
13:06
having the discussion. And number three,
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ใ€‚ ใใ—ใฆ 3 ใค็›ฎใฏใ€็ทŠๅผตใ‚’้ซ˜ใ‚ใ‚‹ใ“ใจใชใ
13:09
it guides everyone toward a consensus without increasing the
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ๅ…จๅ“กใ‚’ๅˆๆ„ใซๅฐŽใใ“ใจใŒใงใใพใ™
13:14
tension. So how can you improve your social skills?
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ใ€‚ ใงใฏใ€ใฉใ†ใ™ใ‚Œใฐ ็คพไบคใ‚นใ‚ญใƒซใ‚’ๅ‘ไธŠใ•ใ›ใ‚‹ใ“ใจใŒใงใใ‚‹ใฎใงใ—ใ‚‡ใ†ใ‹?
13:18
I have two recommendations. Number one,
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ใŠๅ‹งใ‚ใŒ2ใคใ‚ใ‚Šใพใ™ใ€‚ ็ฌฌไธ€ใซใ€ใ‚ขใ‚ฏใƒ†ใ‚ฃใƒ–ใƒชใ‚นใƒ‹ใƒณใ‚ฐใ‚นใ‚ญใƒซใ‚’
13:21
focus on improving your active listening skills. Now,
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ๅ‘ไธŠใ•ใ›ใ‚‹ใ“ใจใซ้›†ไธญใ—ใฆใใ ใ•ใ„ ใ€‚
13:26
if you want to know more about active listening and how to demonstrate active
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ใ‚ขใ‚ฏใƒ†ใ‚ฃใƒ– ใƒชใ‚นใƒ‹ใƒณใ‚ฐใจใ€่‹ฑ่ชžใงใ‚ขใ‚ฏใƒ†ใ‚ฃใƒ– ใƒชใ‚นใƒ‹ใƒณใ‚ฐใ‚’ๅฎŸ่ทตใ™ใ‚‹ๆ–นๆณ•ใซใคใ„ใฆ่ฉณใ—ใ็Ÿฅใ‚ŠใŸใ„ๅ ดๅˆใฏใ€
13:31
listening in English, I've got a lesson on that topic.
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ใใฎใƒˆใƒ”ใƒƒใ‚ฏใซ้–ขใ™ใ‚‹ใƒฌใƒƒใ‚นใƒณใ‚’ใ”็”จๆ„ใ—ใฆใ„ใพใ™ใ€‚
13:34
I'll share a link in the notes below the video.
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ๅ‹•็”ปใฎไธ‹ใฎใƒกใƒขใซใƒชใƒณใ‚ฏใ‚’ๅ…ฑๆœ‰ใ—ใพใ™ใ€‚
13:37
My second recommendation is learn to use conflict resolution
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็งใฎ 2 ็•ช็›ฎใฎๆŽจๅฅจไบ‹้ …ใฏใ€ๆ„่ฆ‹ใฎ็›ธ้•ใ‚’ๅ›ž้ฟใ™ใ‚‹ใŸใ‚ใซ ็ด›ไบ‰่งฃๆฑบใƒ†ใ‚ฏใƒ‹ใƒƒใ‚ฏใ‚’ไฝฟ็”จใ™ใ‚‹ใ“ใจใ‚’ๅญฆใถใ“ใจใงใ™
13:41
techniques to navigate disagreements. With this,
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ใ€‚ ใ“ใ‚Œใซใ‚ˆใ‚Šใ€ไป–ใฎไบบใจ
13:45
I do have a lesson on how to use neutral language in disagreements
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ๆ„่ฆ‹ใŒๅฏพ็ซ‹ใ—ใŸๅ ดๅˆใซไธญ็ซ‹็š„ใช่จ€่‘‰ใ‚’ไฝฟ็”จใ™ใ‚‹ๆ–นๆณ•ใซใคใ„ใฆใฎใƒฌใƒƒใ‚นใƒณใŒๅพ—ใ‚‰ใ‚Œใ€ใใฎใƒฌใƒƒใ‚นใƒณ
13:50
with others, and I'll share a link to that lesson in the notes below as well.
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ใธใฎใƒชใƒณใ‚ฏใ‚‚ ไปฅไธ‹ใฎใƒกใƒขใงๅ…ฑๆœ‰ใ—ใพใ™ใ€‚
13:54
And now let's move on to the fourth core element of emotional intelligence.
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ใใ‚Œใงใฏใ€ ๅฟƒใฎ็Ÿฅ่ƒฝๆŒ‡ๆ•ฐใฎ 4 ็•ช็›ฎใฎไธญๆ ธ่ฆ็ด ใซ็งปใ‚Šใพใ—ใ‚‡ใ†ใ€‚
13:59
Empathy.
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ๅ…ฑๆ„Ÿใ€‚
14:00
Empathy is your ability to understand or
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ๅ…ฑๆ„Ÿใจใฏใ€
14:04
identify with someone else's situation or feelings. In other words,
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ไป–ไบบใฎ ็Šถๆณใ‚„ๆ„Ÿๆƒ…ใ‚’็†่งฃใ—ใŸใ‚Šใ€ๅ…ฑๆ„Ÿใ—ใŸใ‚Šใ™ใ‚‹่ƒฝๅŠ›ใงใ™ใ€‚ ่จ€ใ„ๆ›ใˆใ‚Œใฐใ€
14:09
it's your ability to put yourself in someone else's shoes.
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ใใ‚Œใฏ ไป–ไบบใฎ็ซ‹ๅ ดใซ็ซ‹ใค่ƒฝๅŠ›ใงใ™ใ€‚
14:14
This idiomatic expression means that you're able to imagine
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ใ“ใฎๆ…ฃ็”จ่กจ็พใฏใ€
14:19
that specific situation and you can imagine how you might feel if you
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ใใฎ็‰นๅฎšใฎ็Šถๆณใ‚’ๆƒณๅƒใ™ใ‚‹ใ“ใจใŒใงใใ€
14:24
were in that situation. When you demonstrate empathy,
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ใใฎ็Šถๆณใซ้™ฅใฃใŸใ‚‰ใฉใ†ๆ„Ÿใ˜ใ‚‹ใ‹ใ‚’ๆƒณๅƒใงใใ‚‹ใ“ใจใ‚’ๆ„ๅ‘ณใ—ใพใ™ใ€‚ ๅ…ฑๆ„Ÿใ‚’็คบใ™ใ“ใจใฏใ€
14:28
it's also a sign of compassion.
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ๆ€ใ„ใ‚„ใ‚Šใฎ่กจใ‚Œใงใ‚‚ใ‚ใ‚Šใพใ™ใ€‚
14:30
Both empathy and compassion are necessary for positive relationships
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ๅ…ฑๆ„ŸใจๅŒๆƒ…ใฎไธกๆ–นใฏใ€ๅฏพ็ซ‹ใ‚’็ฎก็†ใ™ใ‚‹ใŸใ‚ใซๅ€‹ไบบ็š„ใซใ‚‚่ทๆฅญ็š„ใซใ‚‚ ๅ‰ๅ‘ใใช้–ขไฟ‚ใ‚’็ฏ‰ใใŸใ‚ใซๅฟ…่ฆใงใ™
14:35
personally and professionally for managing conflict.
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ใ€‚
14:40
Imagine for example,
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ใŸใจใˆใฐใ€
14:41
a junior colleague at work is visibly upset after making a
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่ทๅ ดใฎๅพŒ่ผฉใŒ้–“้•ใ„ใ‚’ ็Šฏใ—ใฆๆ˜Žใ‚‰ใ‹ใซๅ‹•ๆบใ—ใฆใ„ใ‚‹ใจๆƒณๅƒใ—ใฆใใ ใ•ใ„
14:46
mistake. Now, perhaps you think that mistake was no big deal,
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ใ€‚ ใ•ใฆใ€ใŠใใ‚‰ใใ‚ใชใŸใฏใ€ ใใฎ้–“้•ใ„ใฏๅคงใ—ใŸใ“ใจใงใฏใชใใ€
14:50
they don't really need to be upset, and you could say, why are you so upset?
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ๅฝผใ‚‰ใฏ็‰นใซๅ‹•ๆบใ™ใ‚‹ๅฟ…่ฆใฏใชใ„ใจ่€ƒใˆใฆใ„ใ‚‹ใ‹ใ‚‚ใ—ใ‚Œใพใ›ใ‚“ใ€ใใ—ใฆ ใ‚ใชใŸใฏใ€ใชใœใใ‚“ใชใซๅ‹•ๆบใ—ใฆใ„ใ‚‹ใฎใงใ™ใ‹ใ€ใจ่จ€ใ†ใ‹ใ‚‚ใ—ใ‚Œใพใ›ใ‚“ใ€‚
14:54
It's not a big deal. Or you could demonstrate empathy,
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ใŸใ„ใ—ใŸใ“ใจใ˜ใ‚ƒใชใ„ใ€‚ ใ‚ใ‚‹ใ„ใฏใ€ ๅ…ฑๆ„Ÿใ‚’็คบใ—ใฆใ€ใฉใ†ๆ„Ÿใ˜ใฆใ„ใ‚‹ใ‹ใ€ใชใœใใ†ๆ„Ÿใ˜ใ‚‹ใฎใ‹ใ‚’ๅ…ทไฝ“็š„ใซ
14:58
and you can start by asking them specifically how they feel and why
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ๅฐ‹ใญใ‚‹ใ“ใจใ‹ใ‚‰ๅง‹ใ‚ใ‚‹ใ“ใจใ‚‚ใงใใพใ™
15:03
they feel that way. As they share, you can focus on active listening skills.
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ใ€‚ ๅ…ฑๆœ‰ใ™ใ‚‹ใ“ใจใงใ€ ็ฉๆฅต็š„ใซ่žใใ‚นใ‚ญใƒซใซ้›†ไธญใงใใพใ™ใ€‚
15:09
Not only does this mean listening carefully,
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ใ“ใ‚Œใฏๆณจๆ„ๆทฑใ่žใใ“ใจใ‚’ๆ„ๅ‘ณใ™ใ‚‹ใ ใ‘ใงใชใ ใ€่ฉฑใ—ใฆใ„ใ‚‹ไบบ
15:12
but it also means demonstrating to the person speaking that you're listening.
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ใซ่‡ชๅˆ†ใŒ่žใ„ใฆใ„ใ‚‹ใ“ใจใ‚’็คบใ™ใ“ใจใ‚‚ๆ„ๅ‘ณใ—ใพใ™ ใ€‚
15:18
As you demonstrate your active listening skills,
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็ฉๆฅต็š„ใซๅ‚พ่ดใ™ใ‚‹ใ‚นใ‚ญใƒซใ‚’็™บๆฎใ™ใ‚‹ใจใ€็›ธๆ‰‹ใŒ
15:21
you can also acknowledge that you understand what they are feeling and why.
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ไฝ•ใ‚’ๆ„Ÿใ˜ใฆใ„ใ‚‹ใฎใ‹ใ€ใใ—ใฆใใฎ็†็”ฑใ‚’็†่งฃใ—ใฆใ„ใ‚‹ใ“ใจใ‚’่ชใ‚ใ‚‹ใ“ใจใ‚‚ใงใใพใ™ใ€‚
15:26
And finally, to help them overcome this setback,
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ใใ—ใฆๆœ€ๅพŒใซใ€ๅฝผใ‚‰ใŒ ใ“ใฎๆŒซๆŠ˜ใ‚’ไน—ใ‚Š่ถŠใˆใ‚‰ใ‚Œใ‚‹ใ‚ˆใ†ใซใ€
15:29
you might offer some support or advice.
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ใ‚ตใƒใƒผใƒˆใ‚„ใ‚ขใƒ‰ใƒใ‚คใ‚นใ‚’ๆไพ›ใ™ใ‚‹ใ‹ใ‚‚ใ—ใ‚Œใพใ›ใ‚“ใ€‚
15:31
Perhaps you have a similar situation you experienced in the past,
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ใŠใใ‚‰ใใ€ใ‚ใชใŸใ‚‚้ŽๅŽปใซๅŒใ˜ใ‚ˆใ†ใช็Šถๆณใ‚’ ็ตŒ้จ“ใ—ใ€ใใฎ
15:36
a situation that you've learned from,
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็Šถๆณใ‹ใ‚‰ๅญฆใณใ€ใใ‚Œใ‚’
15:38
and by sharing that you're able to help your junior coworker overcome and move
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ๅ…ฑๆœ‰ใ™ใ‚‹ใ“ใจใง ๅพŒ่ผฉใŒๅ…‹ๆœใ—ใฆ
15:43
forward.
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ๅ‰ใซ้€ฒใ‚€ใฎใ‚’ๅŠฉใ‘ใ‚‹ใ“ใจใŒใงใใŸใฎใงใฏใชใ„ใงใ—ใ‚‡ใ†ใ‹ใ€‚
15:44
It's a far more empathetic approach that leads to better relationships at
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ใ“ใ‚Œใฏใ€่ทๅ ดใงใฎไบบ้–“้–ขไฟ‚ใฎๆ”นๅ–„ใซใคใชใŒใ‚‹ใ€ใฏใ‚‹ใ‹ใซๅ…ฑๆ„Ÿ็š„ใชใ‚ขใƒ—ใƒญใƒผใƒใงใ™
15:49
work. So how can you enhance your empathy skills?
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ใ€‚ ใงใฏใ€ใฉใ†ใ™ใ‚Œใฐ ๅ…ฑๆ„Ÿ่ƒฝๅŠ›ใ‚’้ซ˜ใ‚ใ‚‹ใ“ใจใŒใงใใ‚‹ใฎใงใ—ใ‚‡ใ†ใ‹?
15:53
There are a couple of things. Number one,
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ใ„ใใคใ‹ใฎใ“ใจใŒใ‚ใ‚Šใพใ™ใ€‚ ็ฌฌไธ€ใซใ€
15:55
work to enhance your overall social skills. Number two,
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ๅ…จไฝ“็š„ใช็คพไบคใ‚นใ‚ญใƒซใ‚’้ซ˜ใ‚ใ‚‹ใ‚ˆใ†ๅŠชใ‚ใ‚‹ใ“ใจใงใ™ ใ€‚ 2 ็•ช็›ฎใฏใ€
15:59
practice active listening. And number three, ask open-ended questions.
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ใ‚ขใ‚ฏใƒ†ใ‚ฃใƒ–ใƒชใ‚นใƒ‹ใƒณใ‚ฐใ‚’ๅฎŸ่ทตใ™ใ‚‹ใ“ใจใงใ™ใ€‚ 3 ็•ช็›ฎใฏใ€่‡ช็”ฑๅ›ž็ญ”ๅฝขๅผใฎ่ณชๅ•ใ‚’ใ™ใ‚‹ใ“ใจใงใ™ใ€‚
16:05
An open-ended question means a question that requires an answer
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่‡ช็”ฑๅ›ž็ญ”ๅฝขๅผใฎ่ณชๅ•ใจใฏใ€
16:10
beyond a simple yes or no or a simple one word answer.
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ๅ˜็ด”ใชใ€Œใฏใ„ใ€ใ‹ใ€Œใ„ใ„ใˆใ€ใ€ ใพใŸใฏๅ˜็ด”ใช 1 ่ชžใฎๅ›ž็ญ”ใ‚’่ถ…ใˆใ‚‹ๅ›ž็ญ”ใ‚’ๅฟ…่ฆใจใ™ใ‚‹่ณชๅ•ใ‚’ๆ„ๅ‘ณใ—ใพใ™ใ€‚
16:15
These questions start with question words such as who, what, when, where,
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ใ“ใ‚Œใ‚‰ใฎ่ณชๅ•ใฏใ€ ่ชฐใŒใ€ไฝ•ใ‚’ใ€ใ„ใคใ€ใฉใ“ใงใ€
16:19
and why. By asking open-ended questions,
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ใชใœใจใ„ใ†็–‘ๅ•่ฉžใงๅง‹ใพใ‚Šใพใ™ใ€‚ ่‡ช็”ฑๅ›ž็ญ”ๅž‹ใฎ่ณชๅ•ใ‚’ใ™ใ‚‹ใจใ€
16:23
you will get a much more detailed response,
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ใ‚ˆใ‚Š่ฉณ็ดฐใชๅ›ž็ญ”ใŒๅพ—ใ‚‰ใ‚Œใ€
16:26
which will help you understand what someone is feeling and why.
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็›ธๆ‰‹ใŒไฝ•ใ‚’ๆ„Ÿใ˜ใฆใ„ใ‚‹ใฎใ‹ใ€ใใ—ใฆใใฎ็†็”ฑใ‚’็†่งฃใ™ใ‚‹ใฎใซๅฝน็ซ‹ใกใพใ™ใ€‚
16:31
For example, if you see an upset coworker, rather than ask,
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ใŸใจใˆใฐใ€ ๅ‹•ๆบใ—ใฆใ„ใ‚‹ๅŒๅƒšใ‚’่ฆ‹ใ‹ใ‘ใŸใ‚‰ใ€ใ€Œๅคงไธˆๅคซใงใ™ใ‹๏ผŸใ€ใจๅฐ‹ใญใ‚‹ใฎใงใฏใชใใ€ใ€Œ
16:36
are you okay? You could ask, how are you feeling?
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ๅคงไธˆๅคซใงใ™ใ‹๏ผŸใ€ใจๅฐ‹ใญใพใ™ใ€‚ ๆฐ—ๅˆ†ใฏใฉใ†ใงใ™ใ‹๏ผŸใจๅฐ‹ใญใฆใ‚‚ใ„ใ„ใงใ—ใ‚‡ใ†ใ€‚
16:40
Or How did the situation make you feel?
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ใพใŸใฏใ€ใใฎ็Šถๆณใ‚’่ฆ‹ใฆใฉใ†ๆ„Ÿใ˜ใพใ—ใŸใ‹?
16:44
What are you thinking or feeling right now?
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ใ‚ใชใŸใฏไปŠไฝ•ใ‚’่€ƒใˆใฆใ„ใพใ™ใ‹ ๏ผŸ
16:46
Those final three questions all start with how or what,
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ๆœ€ๅพŒใฎ 3 ใคใฎ่ณชๅ•ใฏ ใ™ในใฆใ€Œใฉใฎใ‚ˆใ†ใซใ€ใพใŸใฏใ€Œไฝ•ใ‚’ใ€ใ‹ใ‚‰ๅง‹ใพใ‚Šใ€
16:50
leading to a more descriptive, more detailed response.
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ใ‚ˆใ‚Š่ชฌๆ˜Ž็š„ใง ใ‚ˆใ‚Š่ฉณ็ดฐใชๅ›ž็ญ”ใซใคใชใŒใ‚Šใพใ™ใ€‚
16:55
And finally, element number five, motivation.
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ใใ—ใฆๆœ€ๅพŒใซใ€่ฆ็ด  5 ็•ช็›ฎใ€ใƒขใƒใƒ™ใƒผใ‚ทใƒงใƒณใงใ™ใ€‚
16:59
Motivation is your drive to achieve your personal and
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ใƒขใƒใƒ™ใƒผใ‚ทใƒงใƒณใจใฏใ€้šœๅฎณใ‚„ๅœงๅ€’ใ•ใ‚ŒใŸใ‚Š็–ฒใ‚ŒใŸใ‚Šใ—ใฆใ‚‚ใ€ ๅ€‹ไบบ็š„ใŠใ‚ˆใณ่ทๆฅญไธŠใฎ็›ฎๆจ™ใ‚’้”ๆˆใ—ใ‚ˆใ†ใจใ™ใ‚‹ๅŽŸๅ‹•ๅŠ›ใงใ™
17:04
professional goals, despite obstacles, despite feeling overwhelmed,
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17:08
tired, and so on.
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ใ€‚ ใใ‚Œใฏใ€
17:10
It's motivation that pushes you or propels you to succeed,
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ใ‚ใชใŸใ‚’ๆˆๅŠŸใ•ใ›ใ€
17:15
to persevere and to continuously improve.
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ๅฟ่€ใ—ใ€็ถ™็ถš็š„ใซๅ‘ไธŠใ•ใ›ใ‚‹ๅŽŸๅ‹•ๅŠ›ใจใชใ‚‹ใƒขใƒใƒ™ใƒผใ‚ทใƒงใƒณใงใ™ใ€‚
17:20
So how does this play out in terms of emotional intelligence?
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ใใ‚Œใงใฏใ€ใ“ใ‚Œใฏๅฟƒใฎ็Ÿฅ่ƒฝๆŒ‡ๆ•ฐใฎ่ฆณ็‚นใ‹ใ‚‰ใฉใฎใ‚ˆใ†ใซๅฝฑ้Ÿฟใ™ใ‚‹ใฎใงใ—ใ‚‡ใ†ใ‹ ?
17:25
How is it connected? Let's look at another scenario.
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ใฉใฎใ‚ˆใ†ใซๆŽฅ็ถšใ•ใ‚Œใฆใ„ใพใ™ใ‹? ๅˆฅใฎใ‚ทใƒŠใƒชใ‚ชใ‚’่ฆ‹ใฆใฟใพใ—ใ‚‡ใ†ใ€‚
17:29
Let's say you have a weakness or substantial fear of public
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ใ‚ใชใŸใŒ่‹ฑ่ชžใงไบบๅ‰ใง่ฉฑใ™ใ“ใจใซๅผฑ็‚นใŒใ‚ใ‚‹ใ€ ใพใŸใฏใ‹ใชใ‚Šใฎๆๆ€–ใ‚’ๆŠฑใˆใฆใ„ใ‚‹ใจใ—ใพใ™
17:34
speaking in English. That might be speaking in front of an audience of 500,
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ใ€‚ ใใ‚Œใฏ 500 ไบบใฎ่ด่ก†ใฎๅ‰ใง่ฉฑใ™ใ“ใจใ‹ใ‚‚ใ—ใ‚Œใพใ›ใ‚“ใ—ใ€
17:39
or maybe it's speaking in front of your three coworkers in a business meeting.
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ใƒ“ใ‚ธใƒใ‚นไผš่ญฐใง 3 ไบบใฎๅŒๅƒšใฎๅ‰ใง่ฉฑใ™ใ“ใจใ‹ใ‚‚ใ—ใ‚Œใพใ›ใ‚“ใ€‚
17:43
Those are both public speaking situations. If you have a lack of motivation,
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ใฉใกใ‚‰ใ‚‚ไบบๅ‰ใง่ฉฑใ™็Šถๆณใงใ™ใ€‚ ใƒขใƒใƒ™ใƒผใ‚ทใƒงใƒณใŒๆฌ ๅฆ‚ใ—ใฆใ„ใ‚‹ใจใ€ไบบๅ‰ใง่ฉฑใ™ใ‚นใ‚ญใƒซใ‚’
17:49
you might not try to improve those public speaking skills.
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ๅ‘ไธŠใ•ใ›ใ‚ˆใ†ใจใ—ใชใ„ใ‹ใ‚‚ใ—ใ‚Œใพใ›ใ‚“ ใ€‚
17:53
You might think that it's impossible for you to do so,
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่‡ชๅˆ†ใซใฏใใ‚“ใชใ“ใจใฏไธๅฏ่ƒฝใงใ‚ใ‚Šใ€
17:56
and that will limit your personal and professional growth.
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ใใ‚Œใฏใ‚ใชใŸใฎ ๅ€‹ไบบ็š„ใŠใ‚ˆใณ่ทๆฅญไธŠใฎๆˆ้•ทใ‚’ๅˆถ้™ใ™ใ‚‹ใ“ใจใซใชใ‚‹ใจ่€ƒใˆใ‚‹ใ‹ใ‚‚ใ—ใ‚Œใพใ›ใ‚“ใ€‚
18:00
It might also limit your opportunities to grow in your career field and get
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ใพใŸใ€ ใ‚ญใƒฃใƒชใ‚ขๅˆ†้‡Žใงๆˆ้•ทใ—ใ€
18:05
a new job. But instead, if you have motivation,
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ๆ–ฐใ—ใ„ไป•ไบ‹ใซๅฐฑใๆฉŸไผšใ‚‚ๅˆถ้™ใ•ใ‚Œใ‚‹ๅฏ่ƒฝๆ€งใŒใ‚ใ‚Šใพใ™ใ€‚ ใ—ใ‹ใ—ใ€ไปฃใ‚ใ‚Šใซใ€ ใƒขใƒใƒ™ใƒผใ‚ทใƒงใƒณใ€ใคใพใ‚Š
18:09
the motivation to succeed, it'll help you set realistic goals,
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ๆˆๅŠŸใธใฎใƒขใƒใƒ™ใƒผใ‚ทใƒงใƒณใŒใ‚ใ‚Œใฐใ€ ็พๅฎŸ็š„ใช็›ฎๆจ™ใ‚’่จญๅฎšใ—ใŸใ‚Šใ€
18:14
get feedback from others. You trust research,
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ไป–ใฎไบบใ‹ใ‚‰ใƒ•ใ‚ฃใƒผใƒ‰ใƒใƒƒใ‚ฏใ‚’ๅพ—ใ‚‹ใฎใซๅฝน็ซ‹ใกใพใ™ใ€‚ ใ‚ใชใŸใฏ็ ”็ฉถใ‚’ไฟก้ ผใ—ใ€
18:18
and find opportunities that will help you improve your public speaking skills.
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ไบบๅ‰ใง่ฉฑใ™ใ‚นใ‚ญใƒซใ‚’ๅ‘ไธŠใ•ใ›ใ‚‹ใฎใซๅฝน็ซ‹ใคๆฉŸไผšใ‚’่ฆ‹ใคใ‘ใพใ™ใ€‚
18:22
And finally,
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ใใ—ใฆๆœ€ๅพŒใซใ€ใ“ใ‚Œใ‚‰ใฎๆ”นๅ–„ใ‚’่กŒใ†ใŸใ‚ใซ
18:24
commit to consistently practicing to make those improvements.
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็ถ™็ถš็š„ใซ็ทด็ฟ’ใ™ใ‚‹ใ“ใจใ‚’็ด„ๆŸใ—ใพใ™ ใ€‚
18:29
Even though you might have setbacks,
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ใŸใจใˆๆŒซๆŠ˜ใ—ใŸใ‚Šใ€
18:31
moments when things don't go the way you planned or when you feel too
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็‰ฉไบ‹ใŒ่จˆ็”ป้€šใ‚Šใซ้€ฒใพใชใ„็žฌ้–“ใŒใ‚ใฃใŸใ‚Šใ€
18:36
busy, too tired, too overwhelmed, too nervous to try,
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ๅฟ™ใ—ใ™ใŽใŸใ‚Šใ€็–ฒใ‚Œใ™ใŽใŸใ‚Šใ€ๅœงๅ€’ใ•ใ‚Œใ™ใŽใŸใ‚Šใ€ ็ทŠๅผตใ—ใ™ใŽใฆๆŒ‘ๆˆฆใงใใชใ„ใจๆ„Ÿใ˜ใŸใ‚Šใ™ใ‚‹ใ“ใจใŒใ‚ใฃใฆใ‚‚ใ€
18:41
motivation is what will allow you to be persistent.
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ใƒขใƒใƒ™ใƒผใ‚ทใƒงใƒณใŒใ‚ใ‚Œใฐ ็ฒ˜ใ‚Šๅผทใ็ถšใ‘ใ‚‹ใ“ใจใŒใงใใพใ™ใ€‚
18:46
Persistence is your ability to do something
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ๆŒ็ถšๅŠ›ใจใฏใ€
18:50
repetitively in a determined way. In other words, you're unwilling to give up.
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ๆฑบใพใฃใŸๆ–นๆณ•ใงไฝ•ใ‹ใ‚’็นฐใ‚Š่ฟ”ใ—่กŒใ†่ƒฝๅŠ›ใงใ™ใ€‚ ่จ€ใ„ๆ›ใˆใ‚Œใฐใ€ใ‚ใชใŸใฏ่ซฆใ‚ใŸใใชใ„ใฎใงใ™ใ€‚
18:56
You will continue until you succeed.
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ๆˆๅŠŸใ™ใ‚‹ใพใง็ถšใ‘ใพใ™ใ€‚
18:59
Motivation is what helps get you there. Now,
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ใƒขใƒใƒ™ใƒผใ‚ทใƒงใƒณใฏ ใ‚ใชใŸใ‚’ใใ“ใซๅˆฐ้”ใ•ใ›ใ‚‹ใฎใซๅฝน็ซ‹ใกใพใ™ใ€‚ ใ•ใฆใ€
19:02
if you've ever tried to learn a new skill, it might be playing the piano,
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ใ‚ใชใŸใŒๆ–ฐใ—ใ„ใ‚นใ‚ญใƒซใ‚’ๅญฆใผใ†ใจใ—ใŸใ“ใจใŒใ‚ใ‚‹ใชใ‚‰ ใ€ใใ‚Œใฏใƒ”ใ‚ขใƒŽใ‚’ๅผพใใ“ใจใ€
19:08
learning to draw, learning to paint, doing ceramics, learning another language.
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็ตตใ‚’ๆใใ“ใจใ‚’ๅญฆใถใ“ใจใ€ ้™ถ่Šธใ‚’ใ™ใ‚‹ใ“ใจใ€ๅˆฅใฎ่จ€่ชžใ‚’ๅญฆใถใ“ใจใ‹ใ‚‚ใ—ใ‚Œใพใ›ใ‚“ใ€‚
19:13
You know that it can be challenging to keep your motivation.
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ใƒขใƒใƒ™ใƒผใ‚ทใƒงใƒณใ‚’็ถญๆŒใ™ใ‚‹ใฎใŒ้›ฃใ—ใ„ใ“ใจใฏใ”ๅญ˜็Ÿฅใงใ—ใ‚‡ใ†ใ€‚
19:18
So how can you stay motivated? I have two recommendations.
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ใงใฏใ€ใฉใ†ใ™ใ‚Œใฐใƒขใƒใƒ™ใƒผใ‚ทใƒงใƒณใ‚’็ถญๆŒใงใใ‚‹ใฎใงใ—ใ‚‡ใ†ใ‹๏ผŸ ใŠๅ‹งใ‚ใŒ2ใคใ‚ใ‚Šใพใ™ใ€‚
19:23
Number one,
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็ฌฌไธ€ใซใ€
19:25
divide your big goal into much smaller goals.
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ๅคงใใช็›ฎๆจ™ใ‚’ใ‚‚ใฃใจ ๅฐใ•ใช็›ฎๆจ™ใซๅˆ†ๅ‰ฒใ—ใพใ™ใ€‚
19:30
For example,
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ใŸใจใˆใฐใ€
19:31
your big goal might be being fluent in English or feeling confident in
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ใ‚ใชใŸใฎๅคงใใช็›ฎๆจ™ใฏใ€่‹ฑ่ชžใ‚’ๆตๆšขใซ่ฉฑใ›ใ‚‹ใ‚ˆใ†ใซใชใ‚‹ใ“ใจใ€ ใพใŸใฏ่‹ฑ่ชžใซ่‡ชไฟกใ‚’ๆŒใคใ“ใจใ‹ใ‚‚ใ—ใ‚Œใพใ›ใ‚“
19:37
English. That is a fantastic goal to have,
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ใ€‚ ใใ‚Œใฏ็ด ๆ™ดใ‚‰ใ—ใ„็›ฎๆจ™ใงใ™
19:39
but it's very hard to define how do you know when you reach that
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ใŒใ€ใใฎ็›ฎๆจ™ใซๅˆฐ้”ใ™ใ‚‹ใ‹ใฉใ†ใ‹ใ‚’ๅฎš็พฉใ™ใ‚‹ใฎใฏ้žๅธธใซๅ›ฐ้›ฃใงใ™ใ€‚
19:44
point? So I recommend that you break it up into smaller goals.
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ใใ“ใงใ€ ๅฐใ•ใช็›ฎๆจ™ใซๅˆ†ๅ‰ฒใ™ใ‚‹ใ“ใจใ‚’ใŠๅ‹งใ‚ใ—ใพใ™ใ€‚ ่‹ฑ่ชžใซ่‡ชไฟกใ‚’ๆŒใคใจใฏ
19:48
Think about what it means to you to be confident in English.
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ใฉใ†ใ„ใ†ใ“ใจใ‹ใ‚’่€ƒใˆใฆใฟใพใ—ใ‚‡ใ† ใ€‚
19:52
What does that look like?
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ใใ‚Œใฏไฝ•ใฎใ‚ˆใ†ใซ่ฆ‹ใˆใพใ™ใ‹๏ผŸ ่‡ชไฟกใ‚’ๆŒใกใŸใ„ใจๆ€ใ†
19:54
What are some real daily situations where you want
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ๆ—ฅๅธธใฎๅฎŸ้š›ใฎ็Šถๆณใซใฏใฉใฎใ‚ˆใ†ใชใ‚‚ใฎใŒใ‚ใ‚Šใพใ™ใ‹
19:59
to feel confident? Start to write those down, make them smaller goals,
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? ใใ‚Œใ‚‰ใ‚’ๆ›ธใ็•™ใ‚ใฆๅฐใ•ใช็›ฎๆจ™ใ‚’็ซ‹ใฆใ€
20:03
and then begin planning out small steps to reach each of those goals.
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ใใ‚Œใžใ‚Œใฎ็›ฎๆจ™ใ‚’้”ๆˆใ™ใ‚‹ใŸใ‚ใฎๅฐใ•ใชใ‚นใƒ†ใƒƒใƒ—ใ‚’่จˆ็”ปใ—ๅง‹ใ‚ใพใ™ใ€‚
20:08
The second thing I recommend is a lesson I have titled,
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2็•ช็›ฎใซใŠๅ‹งใ‚ใ™ใ‚‹ใฎใฏใ€ใ€Œ
20:12
how to Keep Your Motivation even If You Don't See Progress.
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้€ฒๆญฉใŒ่ฆ‹ใ‚‰ใ‚Œใชใใฆใ‚‚ใƒขใƒใƒ™ใƒผใ‚ทใƒงใƒณใ‚’ไฟใคๆ–นๆณ•ใ€ใจใ„ใ†ใ‚ฟใ‚คใƒˆใƒซใฎใƒฌใƒƒใ‚นใƒณใงใ™ใ€‚
20:16
Because the truth is sometimes we go through these periods of time
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ใชใœใชใ‚‰ใ€ๅฎŸใฎใจใ“ใ‚ใ€็งใŸใกใฏๆ™‚ใ€…ใ€ใกใ‚‡ใฃใจ่กŒใ่ฉฐใพใฃใฆใ„ใ‚‹ใจๆ„Ÿใ˜ใ‚‹ ๆ™‚ๆœŸใ‚’็ตŒ้จ“ใ™ใ‚‹ใ‹ใ‚‰ใงใ™
20:21
where we just feel a little stuck. We're trying,
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ใ€‚ ็งใŸใกใฏๅŠชๅŠ›ใ—ใฆใŠใ‚Šใ€
20:24
we're doing all the right things, but we don't see progress in the moment.
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ๆญฃใ—ใ„ใ“ใจใ‚’ใ™ในใฆ่กŒใฃใฆใ„ใพใ™ใŒใ€ ็พๆ™‚็‚นใงใฏ้€ฒๆญฉใŒ่ฆ‹ใ‚‰ใ‚Œใพใ›ใ‚“ใ€‚
20:29
Sometimes we see it much later, and when we're in those moments,
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ใšใฃใจๅพŒใซใชใฃใฆใ‹ใ‚‰ๆฐ—ใฅใใ“ใจใ‚‚ใ‚ใ‚Šใพใ™ ใŒใ€ใใฎใ‚ˆใ†ใช็žฌ้–“ใซ้ญ้‡ใ™ใ‚‹ใจใ€
20:33
it's hard to keep that motivation. So I have a whole lesson on that topic,
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ใใฎใƒขใƒใƒ™ใƒผใ‚ทใƒงใƒณใ‚’็ถญๆŒใ™ใ‚‹ใฎใฏ้›ฃใ—ใ„ใงใ™ใ€‚ ใใฎใŸใ‚ใ€ ใ“ใฎใƒˆใƒ”ใƒƒใ‚ฏใซ้–ขใ™ใ‚‹ใƒฌใƒƒใ‚นใƒณๅ…จไฝ“ใŒใ‚ใ‚Šใ€ใ“ใฎใƒ“ใƒ‡ใ‚ชใฎไธ‹ใฎใƒกใƒข
20:38
and I'll share a link to it in the notes below this video. With that,
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ใงใใฎใƒชใƒณใ‚ฏใ‚’ๅ…ฑๆœ‰ใ—ใพใ™ ใ€‚ ใ“ใ‚Œใซใ‚ˆใ‚Šใ€ๅฟƒใฎ็Ÿฅ่ƒฝๆŒ‡ๆ•ฐใซ้–ขใ™ใ‚‹
20:42
you have a wealth of new vocabulary on the topic of
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ๆ–ฐใ—ใ„่ชžๅฝ™ใ‚’่ฑŠๅฏŒใซๅพ—ใ‚‹ใ“ใจใŒใงใ
20:47
emotional intelligence,
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ใ€ๅฟƒใฎ็Ÿฅ่ƒฝๆŒ‡ๆ•ฐใฎใ‚นใ‚ญใƒซใ‚’
20:49
and you have multiple ways to enhance your emotional intelligence skills.
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ๅ‘ไธŠใ•ใ›ใ‚‹่ค‡ๆ•ฐใฎๆ–นๆณ•ใŒๅพ—ใ‚‰ใ‚Œใพใ™ ใ€‚ ไปŠๆ—ฅ
20:53
A few of the words that we've talked about today include self-awareness,
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็งใŸใกใŒ่ฉฑใ—ใŸใ„ใใคใ‹ใฎ่จ€่‘‰ใซใฏใ€ ่‡ชๅทฑ่ช่ญ˜ใ€
20:57
self-perception,
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่‡ชๅทฑ่ช่ญ˜ใ€
20:59
self-regulation to hone in on something triggers
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21:04
social skills, empathy, persistence, and more.
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็คพไผš็š„ใ‚นใ‚ญใƒซใ€ๅ…ฑๆ„Ÿใ€ ๆŒ็ถšๆ€งใชใฉใ‚’ๅผ•ใ่ตทใ“ใ™ไฝ•ใ‹ใซ็„ฆ็‚นใ‚’ๅฝ“ใฆใ‚‹ใŸใ‚ใฎ่‡ชๅทฑ่ฆๅˆถใŒๅซใพใ‚Œใพใ™ใ€‚
21:08
So now I want you to practice some of what you've learned,
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ใ“ใ“ใงใ€ใ“ใ‚Œใพใงใซ ๅญฆใ‚“ใ ใ“ใจใฎไธ€้ƒจใ‚’ๅฎŸ่ทตใ—ใฆใ‚‚ใ‚‰ใ„ใŸใ„ใจๆ€ใ„ใพใ™ใ€‚ใ“ใ‚Œใ‚’่กŒใ†ใฎใซๅฝน็ซ‹ใค
21:12
and here's a quick activity to help you do that.
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็ฐกๅ˜ใชใ‚ขใ‚ฏใƒ†ใ‚ฃใƒ“ใƒ†ใ‚ฃใ‚’็ดนไป‹ใ—ใพใ™ ใ€‚
21:15
I want you to think back to when you first started in your current
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ใ‚ใชใŸ ใŒๆœ€ๅˆใซ็พๅœจใฎ
21:20
role, in your current position, or if you've just started a new job,
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ๅฝนๅ‰ฒใ‚„็พๅœจใฎ็ซ‹ๅ ดใซๅฐฑใ„ใŸใจใใฎใ“ใจใ€ใพใŸใฏ ๆ–ฐใ—ใ„ไป•ไบ‹ใ‚’ๅง‹ใ‚
21:26
think back to a previous job at the very beginning when you just got
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21:30
started, how did you feel in those first days,
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ใŸใฐใ‹ใ‚Šใฎๅ ดๅˆใฏใ€ๆœ€ๅˆใฎ้ ƒใฎๅ‰ใฎไป•ไบ‹ใ‚’ๆ€ใ„ๅ‡บใ—ใฆใใ ใ•ใ„ใ€‚ ๆ–ฐใ—ใ„ใƒใ‚ธใ‚ทใƒงใƒณใซๅฐฑใ„ใฆ ๆœ€ๅˆใฎๆ•ฐๆ—ฅใ€ๆœ€ๅˆใฎๆ•ฐ้€ฑ้–“ใฏใฉใ†ๆ„Ÿใ˜ใพใ—ใŸใ‹
21:34
those first weeks in that new position? With that in mind,
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๏ผŸ ใใ‚Œใ‚’ๅฟต้ ญใซ็ฝฎใ„ใฆใ€
21:39
I want you to imagine that you have the opportunity to give
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21:44
advice to your younger self,
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่‹ฅใ„้ ƒใฎ่‡ชๅˆ†ใซใ‚ขใƒ‰ใƒใ‚คใ‚นใ‚’ไธŽใˆใ‚‹ๆฉŸไผšใŒใ‚ใ‚‹ใจๆƒณๅƒใ—ใฆใฟใฆใใ ใ•ใ„ใ€‚ใใฎ
21:46
and some of your advice is to develop your emotional intelligence
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ใ‚ขใƒ‰ใƒใ‚คใ‚นใฎไธญใซใฏใ€ไป•ไบ‹ใงใฎๅ›ฐ้›ฃใซใ†ใพใๅฏพๅ‡ฆใงใใ‚‹ใ‚ˆใ†ใซ ๅฟƒใฎ็Ÿฅ่ƒฝๆŒ‡ๆ•ฐใ‚’้ซ˜ใ‚ใ‚‹ใจใ„ใ†ใ‚‚ใฎใŒใ‚ใ‚Šใพใ™ใ€‚
21:51
skills so that you're better able to handle difficulties at work,
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21:55
you can manage conflict and have positive relationships with others.
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ๅฏพ็ซ‹ใ‚’็ฎก็†ใ—ใ€ ไป–่€…ใจๅ‰ๅ‘ใใช้–ขไฟ‚ใ‚’็ฏ‰ใใพใ—ใ‚‡ใ†ใ€‚ ๅฟƒใฎ
22:00
How would you explain emotional intelligence to your younger self?
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็Ÿฅ่ƒฝๆŒ‡ๆ•ฐใ‚’่‹ฅใ„้ ƒใฎ่‡ชๅˆ†ใซใฉใฎใ‚ˆใ†ใซ่ชฌๆ˜Žใ—ใพใ™ใ‹? ใใฎใŸใ‚ใซใ€ไปŠๆ—ฅใฎใƒฌใƒƒใ‚นใƒณ
22:05
Try choosing two or three words from the lesson today to do that. If you want,
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ใ‹ใ‚‰ 2 ใคใพใŸใฏ 3 ใคใฎๅ˜่ชžใ‚’้ธใ‚“ใงใฟใฆใใ ใ•ใ„ ใ€‚ ๅฟ…่ฆใซๅฟœใ˜ใฆใ€ไปฅไธ‹ใฎใ‚ณใƒกใƒณใƒˆๆฌ„ใง
22:10
you can also share those comments with me in the comments below.
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ใใ‚Œใ‚‰ใฎใ‚ณใƒกใƒณใƒˆใ‚’็งใจๅ…ฑๆœ‰ใ™ใ‚‹ใ“ใจใ‚‚ใงใใพใ™ ใ€‚ ่ชžๅฝ™ใ‚’ๆญฃ็ขบใซไฝฟ็”จใ—ใฆใ„ใ‚‹ใ‹ใฉใ†ใ‹ใ‚’
22:14
I'd be happy to read them to make sure that you're using that vocabulary
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็ขบ่ชใ™ใ‚‹ใŸใ‚ใซใ€ๅ–œใ‚“ใง่ชญใ‚“ใงใ„ใŸใ ใ‘ใ‚Œใฐๅนธใ„ใงใ™
22:18
accurately. With that, if you found today's lesson helpful to you,
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ใ€‚ ใใ‚Œใงใฏใ€ ไปŠๆ—ฅใฎใƒฌใƒƒใ‚นใƒณใŒๅฝนใซ็ซ‹ใฃใŸใจๆ€ใ‚ใ‚Œใพใ—ใŸใ‚‰ใ€
22:22
I would love to know. As always, you can tell me in one very simple way,
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ใœใฒใŠ็Ÿฅใ‚‰ใ›ใใ ใ•ใ„ใ€‚ ใ„ใคใ‚‚ใฎใ‚ˆใ†ใซใ€้žๅธธใซ ็ฐกๅ˜ใชๆ–นๆณ•ใงๆ•™ใˆใฆใใ ใ•ใ„ใ€‚YouTube ใง
22:27
give this lesson a thumbs up here on YouTube, and while you're at it,
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ใ“ใฎใƒฌใƒƒใ‚นใƒณใซ้ซ˜่ฉ•ไพกใ‚’ๆŠผใ—ใฆใใ ใ•ใ„ใ€‚ ใคใ„ใงใซใ€
22:31
subscribe to my Speak Confident English Channel so you never miss one of my
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็งใฎ Speak Confident English ใƒใƒฃใƒณใƒใƒซใซ็™ป้Œฒใ—ใฆใ€ ็งใฎ
22:34
Confident English lessons. Thank you so much for joining me,
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Confident English ใƒฌใƒƒใ‚นใƒณใ‚’่ฆ‹้€ƒใ•ใชใ„ใ‚ˆใ†ใซใ—ใฆใใ ใ•ใ„ใ€‚ ใ”ๅ‚ๅŠ ใ„ใŸใ ใ่ช ใซใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ—ใŸใ€‚
22:38
and I look forward to seeing you next time.
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ๆฌกๅ›žใŠไผšใ„ใงใใ‚‹ใฎใ‚’ๆฅฝใ—ใฟใซใ—ใฆใ„ใพใ™ใ€‚
ใ“ใฎใ‚ฆใ‚งใƒ–ใ‚ตใ‚คใƒˆใซใคใ„ใฆ

ใ“ใฎใ‚ตใ‚คใƒˆใงใฏ่‹ฑ่ชžๅญฆ็ฟ’ใซๅฝน็ซ‹ใคYouTubeๅ‹•็”ปใ‚’็ดนไป‹ใ—ใพใ™ใ€‚ไธ–็•Œไธญใฎไธ€ๆต่ฌ›ๅธซใซใ‚ˆใ‚‹่‹ฑ่ชžใƒฌใƒƒใ‚นใƒณใ‚’่ฆ‹ใ‚‹ใ“ใจใŒใงใใพใ™ใ€‚ๅ„ใƒ“ใƒ‡ใ‚ชใฎใƒšใƒผใ‚ธใซ่กจ็คบใ•ใ‚Œใ‚‹่‹ฑ่ชžๅญ—ๅน•ใ‚’ใƒ€ใƒ–ใƒซใ‚ฏใƒชใƒƒใ‚ฏใ™ใ‚‹ใจใ€ใใ“ใ‹ใ‚‰ใƒ“ใƒ‡ใ‚ชใ‚’ๅ†็”Ÿใ™ใ‚‹ใ“ใจใŒใงใใพใ™ใ€‚ๅญ—ๅน•ใฏใƒ“ใƒ‡ใ‚ชใฎๅ†็”ŸใจๅŒๆœŸใ—ใฆใ‚นใ‚ฏใƒญใƒผใƒซใ—ใพใ™ใ€‚ใ”ๆ„่ฆ‹ใƒปใ”่ฆๆœ›ใŒใ”ใ–ใ„ใพใ—ใŸใ‚‰ใ€ใ“ใกใ‚‰ใฎใŠๅ•ใ„ๅˆใ‚ใ›ใƒ•ใ‚ฉใƒผใƒ ใ‚ˆใ‚Šใ”้€ฃ็ตกใใ ใ•ใ„ใ€‚

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