Polite English: How to ask people to repeat themselves

524,729 views ใƒป 2015-08-20

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ไธ‹ใฎ่‹ฑ่ชžๅญ—ๅน•ใ‚’ใƒ€ใƒ–ใƒซใ‚ฏใƒชใƒƒใ‚ฏใ™ใ‚‹ใจๅ‹•็”ปใ‚’ๅ†็”Ÿใงใใพใ™ใ€‚ ็ฟป่จณใ•ใ‚ŒใŸๅญ—ๅน•ใฏๆฉŸๆขฐ็ฟป่จณใงใ™ใ€‚

00:01
Hi. This is Gill at www.engvid.com, and today we're going to have a lesson about what to
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ใ‚„ใ‚ใ€‚ ใ“ใกใ‚‰ใฏ www.engvid.com ใฎ Gill ใงใ™ใ€‚ไปŠๆ—ฅ
00:09
do if someone says something to you and you can't hear them properly, or it's not very
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ใฏใ€่ชฐใ‹ใŒใ‚ใชใŸใซไฝ•ใ‹ใ‚’่จ€ใฃใŸใจใใซ้ฉๅˆ‡ใซ่žใ“ใˆใชใ„ๅ ดๅˆใ€ใพใŸใฏ็›ธๆ‰‹ใฎ่จ€ใฃใฆใ„ใ‚‹ใ“ใจใŒใ‚ˆใใ‚ใ‹ใ‚‰ใชใ„ๅ ดๅˆใฎๅฏพๅ‡ฆๆณ•ใซใคใ„ใฆใฎใƒฌใƒƒใ‚นใƒณ
00:17
clear what they say, and you need to ask them to repeat what it was they said. And this
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ใ‚’่กŒใ„ใพใ™ใ€‚ ๅฝผใ‚‰ใŒ่จ€ใฃใŸใ“ใจใ‚’็นฐใ‚Š่ฟ”ใ™ใ‚ˆใ†ใซ้ ผใ‚€ๅฟ…่ฆใŒใ‚ใ‚Šใพใ™ใ€‚ ใใ—ใฆใ€ใ“ใ‚Œ
00:26
could happen anywhere, anywhere in the world, but especially if you're in maybe a big city
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ใฏไธ–็•Œไธญใฎใฉใ“ใงใ‚‚่ตทใ“ใ‚Šๅพ—ใ‚‹ ใ“ใจใงใ™
00:35
where there are people of many different nationalities; cities like London, Toronto, New York, anywhere
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ใŒใ€ๅคšใใฎ็•ฐใชใ‚‹ๅ›ฝ็ฑใฎไบบใ€…ใŒใ„ใ‚‹ๅคง้ƒฝๅธ‚ใซใ„ใ‚‹ๅ ดๅˆใฏ็‰นใซใใ†ใงใ™ใ€‚ ใƒญใƒณใƒ‰ใƒณใ€ใƒˆใƒญใƒณใƒˆใ€ใƒ‹ใƒฅใƒผใƒจใƒผใ‚ฏใชใฉใ€ไธ–็•Œไธญใฎใฉใ“
00:45
really in the world. So people with different accents, either because they're from other
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ใงใ‚‚ใ€‚ ่‹ฑ่ชžใŒๆฏๅ›ฝ่ชžใงใฏ ใชใ„ใŸใ‚ใ€็•ฐใชใ‚‹ใ‚ขใ‚ฏใ‚ปใƒณใƒˆใ‚’ๆŒใคไบบใ€…ใŒใ„ใพใ™ใ€‚
00:51
countries and English is not their first language, or even within one country, like within the
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ใ‚ใ‚‹ใ„ใฏใ€่‹ฑๅ›ฝใฎใ‚ˆใ†ใซ 1 ใคใฎๅ›ฝๅ†…ใงใ‚ใฃใฆใ‚‚ใ€ๅ›ฝใฎ
01:01
UK, we have many different accents from different parts of the country, from different cities,
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ใ•ใพใ–ใพใชๅœฐๅŸŸใ€ใ•ใพใ–ใพใช้ƒฝๅธ‚ใ€ใ•ใพใ–ใพใชๅœฐๅŸŸใ‹ใ‚‰ใ•ใพใ–ใพใชใ‚ขใ‚ฏใ‚ปใƒณใƒˆใŒใ‚ใ‚Šใพใ™ใ€‚
01:08
from Scotland, Wales, Ireland. There are all different accents. And if someone has a strong
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ใ‚นใ‚ณใƒƒใƒˆใƒฉใƒณใƒ‰ใ€ใ‚ฆใ‚งใƒผใƒซใ‚บใ€ใ‚ขใ‚คใƒซใƒฉใƒณใƒ‰ใ€‚ ใ™ในใฆ ็•ฐใชใ‚‹ใ‚ขใ‚ฏใ‚ปใƒณใƒˆใŒใ‚ใ‚Šใพใ™ใ€‚ ใพใŸใ€ใ‚ขใ‚ฏใ‚ปใƒณใƒˆใŒๅผทใ„ไบบใฏ
01:16
accent, it's more difficult to understand them. So this lesson is about asking people
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ใ€็†่งฃใ™ใ‚‹ใฎใŒ้›ฃใ—ใใชใ‚Š ใพใ™ใ€‚ ใงใ™ใ‹ใ‚‰ใ€ใ“ใฎใƒฌใƒƒใ‚นใƒณใฏใ€ไบบใ€…
01:25
to say again what they said. I have to do it even if someone says something in English,
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ใซๅฝผใ‚‰ใŒ่จ€ใฃใŸใ“ใจใ‚’ใ‚‚ใ†ไธ€ๅบฆ่จ€ใ†ใ‚ˆใ†ใซ้ ผใ‚€ใ“ใจใซใคใ„ใฆใงใ™. ๆฏๅ›ฝ่ชž ใงใ‚ใ‚‹่‹ฑ่ชžใงไฝ•ใ‹่จ€ใ‚ใ‚Œใฆใ‚‚ใ‚„ใ‚‰
01:33
which is my first language, I sometimes have to ask people to say something again. So it
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ใชใใ‚ƒใ„ใ‘ใชใ„ใฎใงใ€ๆ™‚ใ€… ใพใŸไบบใซไฝ•ใ‹่จ€ใ‚ใชใ„ใจใ„ใ‘ใชใ„ใ“ใจใŒใ‚ใ‚Šใพใ™ใ€‚ ใ ใ‹ใ‚‰
01:41
happens to everybody.
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ใ€่ชฐใซใงใ‚‚่ตทใ“ใ‚Šใพใ™ใ€‚
01:43
Okay, so let's have a look at some of the words you can use to deal with this situation.
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ใงใฏใ€ ใ“ใฎ็Šถๆณใซๅฏพๅ‡ฆใ™ใ‚‹ใŸใ‚ใซไฝฟ็”จใงใใ‚‹ๅ˜่ชžใ‚’ใ„ใใคใ‹่ฆ‹ใฆใฟใพใ—ใ‚‡ใ†ใ€‚
01:51
All right? So, a very useful single word is just to say: "Sorry?" with a sort of rising
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ใ‚ใ‹ใฃใŸ๏ผŸ ใ—ใŸใŒใฃใฆใ€้žๅธธใซไพฟๅˆฉใชไธ€่จ€ใฏใ€ ใ€Œ็”ณใ—่จณใ‚ใ‚Šใพใ›ใ‚“ใ€ใจ่จ€ใ†ใ ใ‘ใงใ™ใ€‚ ๅฃฐใŒไธŠใŒใ‚‹ใ‚ˆใ†ใชใ‚‚ใฎใง
02:02
in the voice. Question: "Sorry? Sorry?" And also, I've put body language at the bottom
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ใ€‚ ่ณชๅ•: ใ€Œใ”ใ‚ใ‚“ใชใ•ใ„๏ผŸใ”ใ‚ใ‚“ใชใ•ใ„๏ผŸใ€ ใพใŸใ€ใƒœใƒ‡ใ‚ฃใƒผ ใƒฉใƒณใ‚ฒใƒผใ‚ธใ‚’ใ“ใ“ใฎไธ€็•ชไธ‹ใซ็ฝฎใใพใ—ใŸ
02:10
here, but it's quite important. You can sort of go like this, and say: "Sorry?" and lean
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ใŒใ€ใ“ใ‚Œใฏ้žๅธธใซ้‡่ฆใงใ™ใ€‚ ใ“ใฎใ‚ˆใ†ใซ่จ€ใฃใฆใ€ใ€Œใ”ใ‚ใ‚“ใชใ•ใ„๏ผŸใ€ใจ่จ€ใ†ใ“ใจใŒใงใใพใ™ใ€‚
02:16
towards them a little bit with your hand by your ear. So especially if they also are not
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ๆ‰‹ใ‚’่€ณใซๅฝ“ใฆใฆใ€ๅฐ‘ใ—ๅฏ„ใ‚Šใ‹ใ‹ใฃใฆ ใใ ใ•ใ„ใ€‚ ใ—ใŸใŒใฃใฆใ€็‰นใซๅฝผใ‚‰ใ‚‚
02:26
English... If their first language is not English, they will understand from this that
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่‹ฑ่ชžใงใฏใชใ„ๅ ดๅˆ...ๅฝผใ‚‰ใฎๆฏๅ›ฝ่ชžใŒ ่‹ฑ่ชžใงใชใ„ๅ ดๅˆใ€ๅฝผใ‚‰ใฏใ“ใ‚Œใ‹ใ‚‰
02:33
you didn't understand what they said. So a little bit of body language helps as well.
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ใ‚ใชใŸใŒๅฝผใ‚‰ใฎ่จ€ใฃใŸใ“ใจใ‚’็†่งฃใ—ใฆใ„ใชใ„ใ“ใจใ‚’็†่งฃใ™ใ‚‹ใงใ—ใ‚‡ใ†. ใใฎใŸใ‚ ใ€ใƒœใƒ‡ใ‚ฃใƒผใƒฉใƒณใ‚ฒใƒผใ‚ธใ‚‚ๅฐ‘ใ—ๅฝนใซ็ซ‹ใกใพใ™ใ€‚
02:40
So: "Sorry?" is very useful and polite, because we need it to be polite as well. So, polite.
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ใ ใ‹ใ‚‰๏ผšใ€Œใ”ใ‚ใ‚“ใชใ•ใ„๏ผŸใ€ ไธๅฏงใงใ‚ใ‚‹ๅฟ…่ฆใŒใ‚ใ‚‹ใŸใ‚ใ€้žๅธธใซไพฟๅˆฉ ใงไธๅฏงใงใ™ใ€‚ ใ ใ‹ใ‚‰ใ€็คผๅ„€ๆญฃใ—ใ„ใ€‚
02:56
So: "Sorry?" is a polite way of asking someone to repeat.
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ใ ใ‹ใ‚‰๏ผšใ€Œใ”ใ‚ใ‚“ใชใ•ใ„๏ผŸใ€ ใฏใ€ ่ชฐใ‹ใซ็นฐใ‚Š่ฟ”ใ—ใฆใ‚‚ใ‚‰ใ†ไธๅฏงใช่จ€ใ„ๆ–นใงใ™ใ€‚
03:03
At one time, there was also the word: "Pardon?" which is a little bit old fashioned now. So,
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ใ‹ใคใฆใฏใ€Œ่จฑใ—ใฆ๏ผŸใ€ใจใ„ใ†่จ€่‘‰ใ‚‚ใ‚ใ‚Šใพใ—ใŸใ€‚ ใ“ใ‚ŒใฏไปŠใงใฏๅฐ‘ใ—ๅคใใชใฃใฆใ„ใพใ™ใ€‚ ใคใพใ‚Šใ€
03:12
to say: "Pardon?" it's a little... It used to be very polite, and children were taught
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ใ€Œใ™ใฟใพใ›ใ‚“๏ผŸใ€ใจ่จ€ใ†ใ“ใจใงใ™ใ€‚ ใใ‚Œใฏๅฐ‘ใ—... ใจใฆใ‚‚็คผๅ„€ๆญฃใ—ใใ€ๅญไพ›ใŸใกใฏ
03:18
to say: "Pardon?" but now it's a little bit old fashioned, and people might laugh at you
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ใ€Œใ™ใฟใพใ›ใ‚“๏ผŸใ€ใจ่จ€ใ†ใ‚ˆใ†ใซๆ•™ใˆใ‚‰ใ‚Œใพใ—ใŸใ€‚ ใงใ‚‚ไปŠใฏๅฐ‘ใ— ๅค่‡ญใใ€ใ€Œใ™ใฟใพใ›ใ‚“๏ผŸใ€ใจ่จ€ใ†ใจ็ฌ‘ใ‚ใ‚Œใ‚‹ใ‹ใ‚‚ใ—ใ‚Œ
03:26
if you use: "Pardon?" So, see what other people say to you, and then you can follow what they
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ใพใ›ใ‚“ใ€‚ ใงใ™ใ‹ใ‚‰ใ€ไป–ใฎไบบ ใŒใ‚ใชใŸใซไฝ•ใ‚’
03:33
say, but "Pardon?" is a little bit old now.
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่จ€ใ†ใ‹ใ‚’่ฆ‹ใฆใใ ใ•ใ„ใ€‚ ไปŠใฏๅฐ‘ใ—ๅคใ„ใงใ™ใ€‚
03:39
Okay, now things not to say which are not polite. You don't just say: "What?" because
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ใ•ใฆใ€็คผๅ„€ๆญฃใ—ใใชใ„ใ“ใจใฏ่จ€ใ‚ใชใ„ใงใใ ใ•ใ„ ใ€‚ ใ€Œใชใซ๏ผŸใ€ใจ่จ€ใ†ใ ใ‘ใงใฏใ‚ใ‚Šใพใ›ใ‚“ใ€‚
03:49
that is rather rude. So, don't say: "What? What?" Very rude, especially with a loud voice
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ใใ‚Œใฏใ‹ใชใ‚Šๅคฑ็คผใ ใ‹ใ‚‰ใงใ™ใ€‚ ใ ใ‹ใ‚‰ใ€ใ€Œไฝ•๏ผŸไฝ•๏ผŸใ€ใจ่จ€ใ‚ใชใ„ใงใใ ใ•ใ„ ใ€‚ ้žๅธธใซๅคฑ็คผใงใ€็‰นใซๅคงใใชๅฃฐ
04:00
and making a funny face. "What?" Not very nice at all, so don't say: "What?" And don't
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ใงๅค‰ใช้ก”ใ‚’ใ—ใฆใ„ใ‚‹ใ€‚ "ไฝ•๏ผŸ" ใ‚ใพใ‚Š ่‰ฏใใชใ„ใฎใงใ€ใ€Œไฝ•๏ผŸใ€ใจ่จ€ใ‚ใชใ„ใงใใ ใ•ใ„ใ€‚ ใใ—ใฆใ€
04:10
say things like: "Eh? Eh?" A lot of English people might say: "Eh?" but that's not polite
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ใ€Œใˆ๏ผŸใˆ๏ผŸใ€ใฟใŸใ„ใชใ“ใจใฏ่จ€ใ‚ใชใ„ใงใใ ใ•ใ„ใ€‚ ๅคšใใฎใ‚คใ‚ฎใƒชใ‚น ไบบใฏใ€Œใˆ๏ผŸใ€ใจ่จ€ใ†ใ‹ใ‚‚ใ—ใ‚Œใพใ›ใ‚“ใ€‚ ใ—ใ‹ใ—ใ€ใใ‚Œใ‚‚็คผๅ„€ๆญฃใ—ใใ‚ใ‚Šใพใ›
04:18
either. So... Or: "Uh?" that's not polite either, just to say: "Uh? Uh?" No.
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ใ‚“ใ€‚ ใใ‚Œใง... ใพใŸใฏ: ใ€Œใˆ๏ผŸใ€ ใใ‚Œใ‚‚ ็คผๅ„€ๆญฃใ—ใใ‚ใ‚Šใพใ›ใ‚“ใ€‚ ใ„ใ„ใˆใ€‚
04:29
Okay, so the polite way, really, as one word is just to say: "Sorry?" and then the person
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ใงใฏใ€ไธๅฏงใช่จ€ใ„ๆ–นใ‚’ใ™ใ‚Œใฐใ€ไธ€่จ€ ใง่จ€ใˆใฐใ€Œใ”ใ‚ใ‚“ใชใ•ใ„ใ€ใจ่จ€ใ†ใ ใ‘ใงใ™ใ€‚
04:38
will probably understand you need them to say it again. But there are longer sentences
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ใใ†ใ™ใ‚Œใฐใ€ใใฎไบบใฏใŠใใ‚‰ใใ‚ใชใŸใŒใ‚‚ใ†ไธ€ๅบฆ่จ€ใ†ๅฟ…่ฆใŒใ‚ใ‚‹ใ“ใจใ‚’็†่งฃใ™ใ‚‹ใงใ—ใ‚‡ใ† . ใ—ใ‹ใ—
04:45
you can use as well, in addition to: "Sorry?" just to give you a wider range of options.
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ใ€ใ€ŒSorry?ใ€ใซๅŠ ใˆใฆใ€ใ‚ˆใ‚Š้•ทใ„ๆ–‡ใ‚‚ไฝฟ็”จใงใใพใ™ใ€‚ ใ‚ˆใ‚Šๅน…ๅบƒใ„ใ‚ชใƒ—ใ‚ทใƒงใƒณใ‚’ๆไพ›ใ™ใ‚‹ใ ใ‘ใงใ™ใ€‚
04:53
And the three main things about what... The way we all speak is clarity: what we say should
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ใใ—ใฆใ€ไฝ•ใซใคใ„ใฆใฎ 3 ใคใฎไธปใชไบ‹ๆŸ„... ็งใŸใกใฎ่ฉฑใ—ๆ–นใฏๆ˜Žๅฟซใงใ™
05:04
be clear. I hope I'm being clear in this lesson. So, that's the adjective "clear", and the
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ใ€‚ ใ“ใฎใƒฌใƒƒใ‚นใƒณใงๆ˜Ž็ขบใซใชใฃใฆใ„ใ‚‹ใ“ใจใ‚’้ก˜ใฃใฆใ„ใพใ™ใ€‚ ใคใพใ‚Šใ€ใใ‚Œใฏๅฝขๅฎน่ฉžใฎใ€Œๆ˜Ž็ขบใ€ใงใ‚ใ‚Šใ€
05:13
noun is "clarity". Clarity of speech. Okay? So it must be clear. The pace or the speed.
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ๅ่ฉžใฏใ€Œๆ˜Ž็ขบใ€ใงใ™ใ€‚ ใ‚นใƒ”ใƒผใƒใฎๆ˜Ž็žญใ•ใ€‚ ใ‚ใ‹ใฃใŸ๏ผŸ ใ—ใŸใŒใฃใฆใ€ๆ˜Ž็ขบใซใ™ใ‚‹ๅฟ…่ฆใŒใ‚ใ‚Šใพใ™ใ€‚ ใƒšใƒผใ‚นใ‚„ใ‚นใƒ”ใƒผใƒ‰ใ€‚
05:22
If people speak very quickly, it's difficult to follow what they're saying; to understand
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ไบบใ€…ใŒ้žๅธธใซๆ—ฉๅฃใง่ฉฑใ™ๅ ดๅˆใ€ ๅฝผใ‚‰ใฎ่จ€ใฃใฆใ„ใ‚‹ใ“ใจใ‚’็†่งฃใ™ใ‚‹ใฎใฏๅ›ฐ้›ฃใงใ™ใ€‚
05:30
what they're saying. So the pace should be fairly slow and regular. Okay. And the volume,
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ๅฝผใ‚‰ใฎ่จ€ใฃใฆใ„ใ‚‹ใ“ใจใ‚’็†่งฃใ™ใ‚‹ใŸใ‚ใซใ€‚ ใ—ใŸใŒใฃใฆใ€ใƒšใƒผใ‚นใฏ ใ‹ใชใ‚Š้…ใใ€่ฆๅ‰‡็š„ใงใชใ‘ใ‚Œใฐใชใ‚Šใพใ›ใ‚“ใ€‚ ใ‚ใ‹ใฃใŸใ€‚ ใใ—ใฆ้Ÿณ้‡ใ€
05:38
how loud or quiet somebody is. If someone speaks very quietly... You probably can't
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่ชฐใ‹ใŒใฉใ‚Œใใ‚‰ใ„ใ†ใ‚‹ใ•ใ„ใ‹้™ใ‹ใ‹ใ€‚ ่ชฐใ‹ ใŒ้žๅธธใซ้™ใ‹ใซ่ฉฑใ—ใฆใ„ใ‚‹ๅ ดๅˆ...
05:45
hear me at the moment. So some people are a bit shy, and they don't speak very loud,
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็พๆ™‚็‚นใงใฏใ€ใŠใใ‚‰ใ็งใฎๅฃฐใŒ่žใ“ใˆใชใ„ใงใ—ใ‚‡ใ†ใ€‚ ใใฎใŸใ‚ใ€ ๅฐ‘ใ—ๆฅใšใ‹ใ—ใŒใ‚Šๅฑ‹ใงใ€ใ‚ใพใ‚Šๅคงๅฃฐใง่ฉฑใ•ใชใ„ไบบใ‚‚ใ„ใพใ™
05:52
loudly. So the volume, how loud people are is important. So sometimes you need to ask
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ใ€‚ ใงใ™ใ‹ใ‚‰ใ€้Ÿณ้‡ใ€ไบบใ€…ใŒใฉใ‚Œใ ใ‘้จ’ใ„ใงใ„ใ‚‹ใ‹ ใŒ้‡่ฆใงใ™ใ€‚ ใใฎใŸใ‚ใ€
06:03
somebody to speak more loudly, so we have different sentences for these.
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่ชฐใ‹ใซใ‚‚ใฃใจๅคงใใชๅฃฐใง่ฉฑใ™ใ‚ˆใ† ใซ้ ผใ‚€ๅฟ…่ฆใŒใ‚ใ‚‹ๅ ดๅˆใ‚‚ใ‚ใ‚Šใพใ™ใ€‚
06:11
Okay, so the first thing you can say if someone says something and you missed a few words,
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ใ•ใฆใ€่ชฐใ‹ใŒไฝ•ใ‹ใ‚’่จ€ใ„ใ€ใ‚ใชใŸใŒ ใ„ใใคใ‹ใฎ่จ€่‘‰ใ‚’้€ƒใ—ใ€
06:19
and you're not sure what they're saying, you... Again: "Sorry", is always a useful word to
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ๅฝผใ‚‰ใŒไฝ•ใ‚’่จ€ใฃใฆใ„ใ‚‹ใฎใ‹ใ‚ใ‹ใ‚‰ใชใ„ ๅ ดๅˆใ€ใ‚ใชใŸใŒๆœ€ๅˆใซ่จ€ใ†ใ“ใจใŒใงใใ‚‹.
06:26
begin with. Like we had "Sorry?" as the single word. "Sorry" is always useful to begin with.
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. ใ€Œใ”ใ‚ใ‚“ใชใ•ใ„๏ผŸใ€ใฎใ‚ˆใ†ใซใ€‚ ไธ€่จ€ใจใ—ใฆ ใ€‚ ใ€Œใ”ใ‚ใ‚“ใชใ•ใ„ใ€ใฏใ€ๆœ€ๅˆใฏใ„ใคใงใ‚‚ๅฝนใซ็ซ‹ใกใพใ™ใ€‚
06:33
"Sorry, I didn't quite catch what you said." Now, the "quite" is optional. You can say:
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ใ€Œใ™ใฟใพใ›ใ‚“ใ€ใ‚ใชใŸใฎ่จ€ใฃใฆใ„ใ‚‹ใ“ใจใŒใ‚ˆใ่žใๅ–ใ‚Œใพใ›ใ‚“ใงใ—ใŸใ€‚ใ€ ็พๅœจใ€ใ€Œใ‹ใชใ‚Šใ€ใฏใ‚ชใƒ—ใ‚ทใƒงใƒณใงใ™ใ€‚ ใ€Œใ‚ใชใŸใŒ
06:45
"I didn't catch what you said." or: "I didn't hear what you said.", "I didn't quite hear
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่จ€ใฃใŸใ“ใจใ‚’่žใๅ–ใ‚Œใพใ›ใ‚“ใงใ—ใŸใ€ใจ่จ€ใ†ใ“ใจใŒใงใใพใ™ใ€‚ ใพใŸใฏ๏ผšใ€Œ ใ‚ใชใŸใฎ่จ€ใฃใŸใ“ใจใ‚’่žใๅ–ใ‚Œใพใ›ใ‚“ใงใ—ใŸใ€‚ใ€ใ€ใ€Œ
06:54
what you said." The "quite" just adds a little bit more politeness. I didn't quite hear.
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ใ‚ใชใŸใฎ่จ€ใฃใŸใ“ใจใ‚’ใ‚ˆใ่žใใพใ›ใ‚“ใงใ—ใŸใ€‚ใ€ ใ€Œใ‹ใชใ‚Šใ€ใฏใ€ ใ‚‚ใ†ๅฐ‘ใ—็คผๅ„€ๆญฃใ—ใ•ใ‚’ๅŠ ใˆใ‚‹ใ ใ‘ใงใ™ใ€‚ ใ‚ˆใ่žใ“ใˆใชใ‹ใฃใŸใ€‚
07:01
I nearly heard everything that you said, but not quite, and that suggests that there was
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็งใฏใ‚ใชใŸใŒ่จ€ใฃใŸใ“ใจใ‚’ใปใผใ™ในใฆ่žใใพใ—ใŸใŒใ€ ๅฎŒๅ…จใง
07:07
just one word that you didn't get. So: "Sorry, I didn't quite catch what you said." To catch
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ใฏใ‚ใ‚Šใพใ›ใ‚“ใงใ—ใŸใ€‚ใคใพใ‚Šใ€ใ‚ใชใŸใŒ่žใๅ–ใ‚Œใชใ‹ใฃใŸๅ˜่ชžใŒ 1 ใคใ ใ‘ใ‚ใฃใŸใ“ใจใ‚’็คบใ—ใฆใ„ใพใ™ใ€‚ ใ ใ‹ใ‚‰๏ผšใ€Œใ™ใฟใพใ›ใ‚“ใ€ ใ‚ใชใŸใฎ่จ€ใฃใŸใ“ใจใ‚’ใ‚ˆใ่žใๅ–ใ‚Œใพใ›ใ‚“ใงใ—ใŸใ€‚ใ€ ไฝ•ใ‹ใ‚’ใ‚ญใƒฃใƒƒใƒใ™ใ‚‹
07:15
something is to... Like catching a ball or something. "I didn't catch what you said",
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ใ“ใจใฏโ€ฆ ใƒœใƒผใƒซใ‹ ไฝ•ใ‹ใ‚’ใ‚ญใƒฃใƒƒใƒใ™ใ‚‹ใ‚ˆใ†ใซใ€‚ ใ€Œใ‚ใชใŸใŒ่จ€ใฃ
07:21
or: "I didn't hear what you said", and then the person will repeat, hopefully. All right.
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ใŸใ“ใจใ‚’่žใๅ–ใ‚Œใพใ›ใ‚“ใงใ—ใŸใ€ใพใŸใฏใ€Œใ‚ใชใŸใฎ่จ€ใฃใŸใ“ใจใ‚’่žใๅ–ใ‚Œใพใ›ใ‚“ใงใ—ใŸใ€ใจ ใ€ใ†ใพใใ„ใ‘ใฐใ€ใใฎไบบใฏ็นฐใ‚Š่ฟ”ใ—ใพใ™ใ€‚ ใ‚ใ‹ใฃใŸใ€‚
07:29
Or, again, to ask them to repeat, you can say: "Sorry, could you say that again, please?"
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ใพใŸใฏใ€็นฐใ‚Š่ฟ”ใ—ใฆใ‚‚ใ‚‰ใ†ใซใฏใ€ ใ€Œใ™ใฟใพใ›ใ‚“ใ€ใ‚‚ใ†ไธ€ๅบฆ่จ€ใฃใฆใ„ใŸใ ใ‘ใพใ™ใ‹?ใ€ใจ่จ€ใ†ใ“ใจใŒใงใใพใ™ใ€‚
07:39
or: "Sorry, could you repeat that, please?" Okay? To say again or to repeat. So: "Could
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ใพใŸใฏ: ใ€Œใ™ใฟใพใ›ใ‚“ใ€ใ‚‚ใ†ไธ€ๅบฆใŠ้ก˜ใ„ใ—ใพใ™ใ€‚ใ€ ใ‚ใ‹ใฃใŸ๏ผŸ ใ‚‚ใ†ไธ€ๅบฆ่จ€ใ†ใ‹ใ€็นฐใ‚Š่ฟ”ใ™ใ‹ใ€‚ ใ ใ‹ใ‚‰๏ผšใ€Œ
07:49
you say that again, please?", "Could you repeat that, please?" Okay? So: "Sorry" at the beginning,
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ใ‚‚ใ†ไธ€ๅบฆ่จ€ใฃใฆใ‚‚ใ‚‰ใˆใพใ™ใ‹๏ผŸใ€ใ€ใ€Œใ‚‚ใ†ไธ€ๅบฆ ่จ€ใฃใฆใ‚‚ใ‚‰ใˆใพใ™ใ‹๏ผŸใ€ ใ‚ใ‹ใฃใŸ๏ผŸ ใคใพใ‚Šใ€ๆœ€ๅˆใซใ€Œใ”ใ‚ใ‚“ใชใ•ใ„
07:56
"please" at the end is always a good idea to make it polite.
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ใ€ใ€ๆœ€ๅพŒใซใ€ŒใŠ้ก˜ใ„ใ—ใพใ™ใ€ใฏๅธธใซ ไธๅฏงใซใ™ใ‚‹ใฎใŒ่‰ฏใ„่€ƒใˆใงใ™.
08:02
Now, if someone wasn't very loud and you want them to say it again with more volume, turning
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ใ•ใฆใ€่ชฐใ‹ใŒใ‚ใพใ‚Šๅคงๅฃฐใงใฏใชใ‹ใฃใŸใฎใงใ€ใ‚‚ใฃใจๅคงใใช ๅฃฐใงใ‚‚ใ†ไธ€ๅบฆ่จ€ใฃใฆใ‚‚ใ‚‰ใ„ใŸใ„
08:10
up the volume, you can say: "Sorry, could you speak up, please?" To speak up means to
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ๅ ดๅˆใฏใ€้Ÿณ้‡ใ‚’ไธŠใ’ใฆใ€ใ€Œใ”ใ‚ใ‚“ใชใ•ใ„ใ€่ฉฑใ—ใฆใใ‚Œใพใ›ใ‚“ใ‹?ใ€ใจ่จ€ใ†ใ“ใจใŒใงใ ใพใ™ใ€‚ ๅฃฐใ‚’ไธŠใ’ใ‚‹ใจใฏใ€
08:19
be louder. So, louder. Okay, so: "Sorry, could you speak up, please?" Again, it's a bit...
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ๅฃฐใ‚’ๅคงใใใ™ใ‚‹ใ“ใจใงใ™ใ€‚ ใ ใ‹ใ‚‰ใ€ใ‚‚ใฃใจๅคงๅฃฐใงใ€‚ ใงใฏใ€ใ€Œใ™ใฟใพใ›ใ‚“ใ€็އ็›ดใซ ่จ€ใฃใฆใ„ใŸใ ใ‘ใพใ™ใ‹๏ผŸใ€ ็นฐใ‚Š่ฟ”ใ—ใพใ™ใŒใ€ใกใ‚‡ใฃใจ
08:31
It's not very polite to say: "Sorry, you were too quiet, I didn't hear you. You were too
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โ€ฆ ใ€Œใ”ใ‚ใ‚“ใชใ•ใ„ใ€ใ‚ใชใŸใฏ ้™ใ‹ใ™ใŽใฆใ€่žใ“ใˆใพใ›ใ‚“ใงใ—ใŸใ€‚ใ‚ใชใŸใฏ้™ใ‹ใ™ใŽใพใ—ใŸ
08:37
quiet." That sounds a bit like a criticism, so to avoid sounding as if you're criticizing
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ใ€ใจ่จ€ใ†ใฎใฏใ‚ใพใ‚Š็คผๅ„€ๆญฃใ—ใใ‚ใ‚Šใพใ›ใ‚“ใ€‚ ใกใ‚‡ใฃใจๆ‰นๅˆค็š„ใซ ่žใ“ใˆใ‚‹ใฎใงใ€ใใฎไบบใ‚’ๆ‰นๅˆคใ—ใฆใ„ใ‚‹ใ‚ˆใ†ใซ่žใ“ใˆใ‚‹ใฎใ‚’้ฟใ‘ใ‚‹ใŸใ‚ใซ
08:46
the person... "Oh, your voice is very quiet", it's not a very nice thing to say. So just
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โ€ฆใ€Œใ‚ใ‚ใ€ใ‚ใชใŸใฎๅฃฐใฏใจใฆใ‚‚ๅฐใ•ใ„ใ€ ใจ่จ€ใ†ใฎใฏใ‚ใพใ‚Š่‰ฏใ„ใ“ใจใงใฏใ‚ใ‚Šใพใ›ใ‚“.
08:53
to say: "Sorry, could you speak up, please?" And maybe they'll think you can't hear very
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ใ€Œใ™ใฟใพใ›ใ‚“ใ€็އ็›ดใซ่จ€ใฃใฆใ„ใŸใ ใ‘ใพใ™ใ‹๏ผŸใ€ ใใ—ใฆใ€ๅฝผใ‚‰ใฏใ‚ใชใŸใŒใ‚ˆใ่žใ“ใˆใชใ„
08:59
well, and they think it's your fault and not theirs. You're being polite. Okay.
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ใจๆ€ใ„ใ€ใใ‚Œใฏใ‚ใชใŸใฎใ›ใ„ใงใ‚ใ‚Š ใ€ๅฝผใ‚‰ใฎใ›ใ„ใงใฏใชใ„ใจ่€ƒใˆใ‚‹ใ‹ใ‚‚ใ—ใ‚Œใพใ›ใ‚“. ใ‚ใชใŸใฏ็คผๅ„€ๆญฃใ—ใใ—ใฆใ„ใพใ™ใ€‚ ใ‚ใ‹ใฃใŸใ€‚
09:08
If the person uses a word that you don't know, you can just actually say: "Sorry, I don't
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ใใฎไบบใŒใ‚ใชใŸใฎ็Ÿฅใ‚‰ใชใ„ๅ˜่ชžใ‚’ไฝฟใฃใฆใ„ใ‚‹ๅ ดๅˆใฏใ€ ใ€Œใ™ใฟใพใ›ใ‚“ใ€ใใฎๅ˜่ชžใฏใ‚ใ‹ใ‚Šใพใ›ใ‚“ใ€ใจๅฎŸ้š›ใซ่จ€ใฃใฆใ€
09:18
know that word", and you can ask them: "What does it mean?" What is the meaning of the
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ใ€Œใฉใ†ใ„ใ†ๆ„ๅ‘ณใงใ™ใ‹?ใ€ใจๅฐ‹ใญใ‚‹ใ“ใจใŒใงใใพใ™ ใ€‚ ่จ€่‘‰ใฎๆ„ๅ‘ณใฏไฝ•
09:25
word? Or: "Could you tell me what it means, please?" Okay, so: "could", not "can", "Can
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ใงใ™ใ‹๏ผŸ ใพใŸใฏ๏ผšใ€Œใใ‚ŒใŒไฝ•ใ‚’ๆ„ๅ‘ณใ™ใ‚‹ใฎใ‹ๆ•™ใˆใฆใ„ใŸใ ใ‘ ใพใ™ใ‹๏ผŸใ€ ใงใฏใ€ใ€Œใงใใพใ™ใ€ใงใฏใชใใ€Œใงใใพใ™ใ‹ใ€ใ€ใ€Œ
09:35
you tell me?" That's less polite. "Could you tell me"-is more polite-"what it means, please?"
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ๆ•™ใˆใฆใ„ใŸใ ใ‘ใพใ™ใ‹ใ€ใงใ™ใ€‚ ใใ‚Œใฏ็คผๅ„€ๆญฃใ—ใใ‚ใ‚Šใพใ›ใ‚“ใ€‚ ใ€Œๆ•™ใˆใฆใ„ใŸใ ใ‘ใพใ™ใ‹ใ€-ใ‚ˆใ‚Šไธๅฏงใงใ™-ใ€Œใใ‚Œใฏใฉใ†ใ„ใ†ๆ„ๅ‘ณใงใ™ใ‹?ใ€
09:44
Again, "please" at the end. And if you're having a conversation, then it helps to keep
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ใพใŸๆœ€ๅพŒใซใ€Œใฉใ†ใžใ€ใ€‚ ใใ—ใฆ
09:51
the conversation going if you ask somebody: "Oh, I don't know that word. What does it
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ใ€ไผš่ฉฑใ‚’ใ—ใฆใ„ใ‚‹ๅ ดๅˆใฏใ€่ชฐใ‹ใซใ“ใ†ๅฐ‹ใญใ‚‹ใจใ€ไผš่ฉฑใ‚’็ถšใ‘ใ‚‹ใฎ ใซๅฝน็ซ‹ใกใพใ™ใ€‚
09:58
mean? Can...? Could you tell me what that word means?" And, you know, it helps you to
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ๆ„ๅ‘ณ๏ผŸ" ใใ—ใฆใ€
10:03
get to know the person a little bit better if you're asking them to explain something.
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ไฝ•ใ‹ใ‚’่ชฌๆ˜Žใ™ใ‚‹ใ‚ˆใ†ใซ้ ผใ‚€ใจใ€็›ธๆ‰‹ใฎใ“ใจใ‚’ใ‚ˆใ‚Šใ‚ˆใ็Ÿฅใ‚‹ใ“ใจใŒใงใใพใ™ใ€‚
10:09
So don't be afraid of asking for the explanation of a word. Okay.
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ใงใ™ใ‹ใ‚‰ใ€ๅ˜่ชžใฎ่ชฌๆ˜Žใ‚’ๆฑ‚ใ‚ใ‚‹ใ“ใจใ‚’ๆใ‚Œใชใ„ใงใใ ใ•ใ„ ใ€‚ ใ‚ใ‹ใฃใŸใ€‚
10:16
And then if someone speaks very quickly and all the words run together in one single sound,
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ใใ—ใฆใ€่ชฐใ‹ใŒ้žๅธธใซ้€Ÿใ่ฉฑใ—ใ€ใ™ในใฆ ใฎๅ˜่ชžใŒ 1 ใคใฎ้Ÿณใซใพใจใ‚ใ‚‰ใ‚Œ
10:24
and you want them to say it again... Again, don't say... It's not very polite to say:
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ใฆใ„ใ‚‹ๅ ดๅˆใ€ใ‚‚ใ†ไธ€ๅบฆ่จ€ใฃใฆใ‚‚ใ‚‰ใ„ใŸใ„ๅ ดๅˆ... ็นฐใ‚Š่ฟ”ใ—ใพใ™ใŒใ€ ่จ€ใ‚ใชใ„
10:30
"Sorry, you said that too quickly", because again, it sounds like a criticism. But if
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ใงใใ ใ•ใ„.ใ€Œ็”ณใ—่จณใ‚ใ‚Šใพใ›ใ‚“ใŒใ€ใ‚ใชใŸใฏ่จ€ใฃใŸ. ใใ‚Œใฏๆ—ฉใ™ใŽใ‚‹ใ€ใจใ„ใ†ใฎใฏใ€ ใ‚„ใฏใ‚Šๆ‰นๅˆคใฎใ‚ˆใ†ใซ่žใ“ใˆใ‚‹ใ‹ใ‚‰ใงใ™ใ€‚ ใ—ใ‹ใ—ใ€
10:37
you say: "Sorry, could you speak more slowly, please?" that's less... It sounds less like
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ใ€Œใ™ใฟใพใ›ใ‚“ใ€ใ‚‚ใฃใจใ‚†ใฃใใ‚Š่ฉฑใ—ใฆใ„ใŸใ ใ‘ใพใ™ใ‹?ใ€ใจ่จ€ใ†ใจใ€ ใใ‚Œใฏๅฐ‘ใชใ„... ๆ‰นๅˆคใฎใ‚ˆใ†ใซใฏ่žใ“ใˆใพใ›ใ‚“
10:45
a criticism. Okay? So: "Could you speak more slowly, please?" So: "Sorry", "please" at
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ใ€‚ ใ‚ใ‹ใฃใŸ๏ผŸ ใ ใ‹ใ‚‰๏ผšใ€Œใ‚‚ใฃใจ ใ‚†ใฃใใ‚Š่ฉฑใ—ใฆใใ‚Œใพใ›ใ‚“ใ‹๏ผŸใ€ ใคใพใ‚Šใ€ๆœ€ๅพŒใ€ๆœ€ๅˆใ€ๆœ€ๅพŒใซใ€Œใ”ใ‚ใ‚“ใชใ•ใ„ใ€ใ€ใ€ŒใŠ้ก˜ใ„ใ—ใพใ™ใ€
10:53
the end, at the beginning and at the end. Okay? And then as I said before, body language
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ใ€‚ ใ‚ใ‹ใฃใŸ๏ผŸ ใใ—ใฆใ€ๅ‰ใซใ‚‚่จ€ใฃใŸใ‚ˆใ†ใซใ€ใƒœใƒ‡ใ‚ฃ ใƒฉใƒณใ‚ฒใƒผใ‚ธ
10:59
is always helpful.
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ใฏๅธธใซๅฝนใซ็ซ‹ใกใพใ™ใ€‚
11:02
So, I hope that's been useful to help you solve the problem of not understanding when
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ใงใ™ใ‹ใ‚‰ใ€่ชฐใ‹ใŒ่ฉฑใ—ใฆ ใ„ใ‚‹ใจใใซ็†่งฃใงใใชใ„ใจใ„ใ†ๅ•้กŒใ‚’่งฃๆฑบใ™ใ‚‹ใฎใซๅฝน็ซ‹ใคใ“ใจใ‚’้ก˜ใฃใฆใ„
11:11
somebody speaks. And if you'd like to test your knowledge, please go to the website:
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ใพใ™. ใพใŸใ€่‡ชๅˆ†ใฎ็Ÿฅ่ญ˜ใ‚’ใƒ†ใ‚นใƒˆใ—ใŸใ„ๅ ดๅˆใฏ ใ€ใ‚ฆใ‚งใƒ–ใ‚ตใ‚คใƒˆ www.engvid.com ใซใ‚ขใ‚ฏใ‚ปใ‚นใ—ใฆใใ ใ•ใ„
11:20
www.engvid.com where there is a quiz that you can answer.
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ใ€‚ใ‚ฏใ‚คใ‚บใซ็ญ”ใˆใ‚‹ใ“ใจใŒใงใใพใ™ใ€‚
11:25
And I hope to see you again soon. Okay? Thank you. Bye.
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ใพใŸใŠไผšใ„ใงใใ‚‹ใ“ใจใ‚’ๆฅฝใ—ใฟใซใ—ใฆใ„ใพใ™ใ€‚ ใ‚ใ‹ใฃใŸ๏ผŸ ใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ—ใŸใ€‚ ใ•ใ‚ˆใชใ‚‰ใ€‚
ใ“ใฎใ‚ฆใ‚งใƒ–ใ‚ตใ‚คใƒˆใซใคใ„ใฆ

ใ“ใฎใ‚ตใ‚คใƒˆใงใฏ่‹ฑ่ชžๅญฆ็ฟ’ใซๅฝน็ซ‹ใคYouTubeๅ‹•็”ปใ‚’็ดนไป‹ใ—ใพใ™ใ€‚ไธ–็•Œไธญใฎไธ€ๆต่ฌ›ๅธซใซใ‚ˆใ‚‹่‹ฑ่ชžใƒฌใƒƒใ‚นใƒณใ‚’่ฆ‹ใ‚‹ใ“ใจใŒใงใใพใ™ใ€‚ๅ„ใƒ“ใƒ‡ใ‚ชใฎใƒšใƒผใ‚ธใซ่กจ็คบใ•ใ‚Œใ‚‹่‹ฑ่ชžๅญ—ๅน•ใ‚’ใƒ€ใƒ–ใƒซใ‚ฏใƒชใƒƒใ‚ฏใ™ใ‚‹ใจใ€ใใ“ใ‹ใ‚‰ใƒ“ใƒ‡ใ‚ชใ‚’ๅ†็”Ÿใ™ใ‚‹ใ“ใจใŒใงใใพใ™ใ€‚ๅญ—ๅน•ใฏใƒ“ใƒ‡ใ‚ชใฎๅ†็”ŸใจๅŒๆœŸใ—ใฆใ‚นใ‚ฏใƒญใƒผใƒซใ—ใพใ™ใ€‚ใ”ๆ„่ฆ‹ใƒปใ”่ฆๆœ›ใŒใ”ใ–ใ„ใพใ—ใŸใ‚‰ใ€ใ“ใกใ‚‰ใฎใŠๅ•ใ„ๅˆใ‚ใ›ใƒ•ใ‚ฉใƒผใƒ ใ‚ˆใ‚Šใ”้€ฃ็ตกใใ ใ•ใ„ใ€‚

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