Learning English—Resume and Cover Letter | How to: Resume and Cover Letter | Can vs Can’t in English

48,561 views ・ 2019-04-16

Rachel's English


Please double-click on the English subtitles below to play the video.

00:00
You found a job that you’re dying to get.
0
0
2960
00:02
When’s the last time you took a look at your resume?
1
2960
3020
00:05
Maybe you don’t even have one yet.
2
5980
1760
00:07
And what about a cover letter?
3
7740
1780
00:09
The strength of these two materials will determine whether or not you get an interview.
4
9520
5200
00:14
In this video, I’m going to interview two employers
5
14720
3060
00:17
who have done a lot of hiring and we’ll figure out the best possible way for you to present yourself
6
17780
4780
00:22
with a resume to a perspective employer.
7
22560
2680
00:25
For my non-native English students out there, we’ll also have an English lesson at the end of this video
8
25240
4920
00:30
on the word ‘can’t’, and how it’s sometimes pronounced like ‘can’, and how that’s confusing.
9
30160
6460
00:36
This actually happens in one of the interviews and we’ll study that as an example.
10
36620
5000
00:41
11
41620
4120
00:45
Let’s talk resumes.
12
45740
1740
00:47
You might be surprised to hear that the content of your resume comes second to readability.
13
47480
4940
00:52
That’s right.
14
52420
900
00:53
The format is actually more important than what you say, because a good format:  someone will read that.
15
53320
5760
00:59
A bad format:  someone might not even read that, so it doesn’t matter what it says.
16
59080
5440
01:04
Cindy was the executive director of a non- profit in New York City.
17
64520
3760
01:08
That nonprofit got a huge grant that required greatly expanding her workforce,
18
68280
4600
01:12
and across her career, she has evaluated literally thousands of resumes.
19
72880
4300
01:17
Let’s see what she says about formatting.
20
77180
2600
01:19
Generally speaking, I would say,
21
79780
2160
01:21
what I look for in a resume or a CV is that it's super easy to read, and very clear, and not cluttered.
22
81940
6080
01:28
>> So, formatting. >> Formatting...
23
88020
1540
01:29
Matters a ton because if I can't even read it then, it's hard to figure out what I'm looking for.
24
89560
6680
01:36
I also asked a local small business owner, Steve about this.
25
96240
3900
01:40
Steve, I know you did some hiring recently.
26
100140
2260
01:42
What about resumes, stood out for you, when you decided to put someone in the interview pile,
27
102400
6460
01:48
what was it about the resume?
28
108860
1880
01:50
Probably the biggest thing then I look at is for uniformity within that resume.
29
110740
6160
01:56
So, for both of these people their first response has nothing to do with content.
30
116900
4320
02:01
They want a format that allows them to easily skim to make a quick determination about
31
121220
4600
02:05
whether or not they are interested in someone.
32
125820
1980
02:07
If they can’t do that quickly, they won’t bother with the resume.
33
127800
3300
02:11
It automatically goes to the ‘no’ pile. We want to make sure yours is in the ‘yes’ pile.
34
131100
5660
02:16
Both Cindy and Steve went on to mention, there’s no need for color on the resume,
35
136760
4340
02:21
and don’t put your picture on it, unless that's required.
36
141100
3500
02:24
The kind of resume you'll write depends on where you are in your career,
37
144600
3860
02:28
and there are lots of examples to find online.
38
148460
2780
02:31
Take a look at the work experience on this resume.
39
151240
3380
02:34
It’s consistent.
40
154620
1180
02:35
The position is in bold with the location and dates below in italics.
41
155800
3960
02:39
It’s the same for both positions, and there are bullet points beneath.
42
159760
3660
02:43
Someone can take a look at this and quickly get the content.
43
163420
3740
02:47
So what about the content?
44
167160
1500
02:48
Listen to what Cindy has to say about this.
45
168660
3000
02:51
When you're applying for specific roles, it is helpful to tweak your resume
46
171660
3140
02:54
and use similar language and bullets from the job description on your resume.
47
174800
5960
03:00
As long as it's accurate and true, but if the job description says that you have edited videos,
48
180760
11040
03:11
you know, that you've got specific type of software editing, or
49
191800
3460
03:15
whatever the verbs are they are using to describe what they're looking for,
50
195260
3660
03:18
if you've done those things, it is worth tweaking your resume so that it
51
198920
4140
03:23
mirrors the job description as much as you can.
52
203060
2460
03:25
That's a great point. Bring in the verbs specifically.
53
205520
2700
03:28
Yes, like, because there are some cultural things there. Because an organization might use the word
54
208220
5000
03:33
'drive' for example and it connects to the organization's culture, and you see that
55
213220
6580
03:39
through their job description, you can incorporate that into your resume and your cover letter to use
56
219800
3680
03:43
similar language to show that you, one, are perceptive, but also that you are...
57
223480
4000
03:47
Would connect with that culture well.
58
227480
1620
03:49
What a great idea.
59
229100
1480
03:50
Have the job description in front of you and tweak your resume for that exact job.
60
230580
4780
03:55
Look for the action words, the verbs.
61
235360
2720
03:58
Is this something you can truthfully put into your resume? Do it.
62
238080
3920
04:02
And I was surprised to hear this:
63
242000
2440
04:04
Places that are big companies for entry-level or maybe even mid-level jobs where they're hiring a lot of one job,
64
244440
7040
04:11
or a lot of similar jobs, a lot of those companies use a HR software and will scan resumes,
65
251480
6660
04:18
and I look for keywords.
66
258140
1320
04:19
And so that is why the matching the resume to the job description.
67
259460
3900
04:23
I have not personally actually used any of those kind of softwares,
68
263360
2620
04:25
I just know that they're used at some of the bigger places.
69
265980
2540
04:28
And so that matching is also really important.
70
268520
2340
04:30
That's amazing. So the first look at your resume isn't even from a human.
71
270860
4800
04:35
In some cases it might not even be a human that does the first evaluation of your resume,
72
275660
5240
04:40
so the words you chose to put in are so important.
73
280900
3600
04:44
Steve has some additional advice.
74
284500
2720
04:48
When I'm looking at the actual resume, I'm going to go down through and see what responsibilities you had.
75
288160
7520
04:55
And has that responsibility increased over the years? Have you...
76
295680
5560
05:01
Have you advanced in your career through that process?
77
301240
4320
05:05
Responsibilities and growth are big points that employers look at,
78
305560
3800
05:09
so really think about what you’ve done at your jobs.
79
309360
2480
05:11
If at all possible, find the job description of the jobs you’ve held in the past and currently hold.
80
311840
5640
05:17
That will give you a great starting point for listing the roles and responsibilities you had at the job
81
317480
5560
05:23
if you’re not sure how to describe them.
82
323040
2480
05:25
What about the order of your sections?
83
325520
2480
05:28
Should education come before or after your work experience? Let’s hear what Cindy has to say.
84
328000
5500
05:33
What about moving specific things to the top that is,
85
333500
3020
05:36
that would be more relevant to that specific job, that kind of thing, like...
86
336520
4280
05:40
I mean yes, I think that's... I think that's useful, people look at resumes very, very, quickly. I think the
87
340800
5460
05:46
most important piece is that it's easy to read and easy to find. I think the further you are in professional career,
88
346260
6340
05:52
typically, you move education to the bottom, unless you are applying for roles where it requires phd,
89
352600
6660
05:59
perhaps, maybe  put that on the top.
90
359260
1900
06:01
I do think it's worth like making sure that the things that you have in your resume are relevant
91
361160
6940
06:08
to what the job is looking, but ultimately, you just want it clean.
92
368100
5880
06:13
Again, clean. Easy to read – the most important thing about your resume.
93
373980
5740
06:19
So you’re starting to write your resume.  What should you keep in mind?
94
379720
3620
06:23
So Cindy, what advice would you give to somebody who's just starting writing their first resume?
95
383340
5120
06:28
So I would, I actually think it's useful to get a template,
96
388460
3700
06:32
because it's helpful to figure out how you even want to get started.
97
392160
3740
06:35
So templates are helpful. The second is to just write out all the jobs you've had
98
395900
3760
06:39
and what your key responsibilities. If you have your job descriptions,
99
399660
3240
06:42
those are really helpful to help pull bullets from a job description that you can pull onto a resume.
100
402900
7400
06:50
And then is to review all of your bullets for actionability.
101
410300
4140
06:54
So they are all you know starting with an action word,
102
414440
3520
06:57
and they are including as much as possible something specific and measurable.
103
417960
4140
07:02
So for example, fundraised 1 million dollars in,
104
422100
4900
07:07
you know, fiscal year, or year, or whatever that is, like wherever you can add very clear metrics.
105
427000
5140
07:12
And that they are actionable and if they are not... If it's not a meaningful bullet, then take it out.
106
432140
5760
07:17
Be clear, be specific.  Rather than saying ‘responsible for fundraising’, say ‘Raised over $1,000,000 a year’.
107
437900
8200
07:26
What if you have no work experience, or none in the field you want to move into?
108
446100
4300
07:30
What would you say, the job requires a resume, so what do you, what do you do with that?
109
450400
6580
07:36
You want to put your, all of your work experience on there, anyway. Majority of it.
110
456980
3940
07:40
And you want to try to figure out what are the transferrable skills from those jobs
111
460920
4820
07:45
to what you're trying to move to. So again, I would look at the job description
112
465740
3360
07:49
of the role that you're looking for and figure out what are the things on there that you've done in some way,
113
469100
5140
07:54
that connect in some way, and do your best to put those bullets underneath the jobs that you've held.
114
474240
6060
08:00
So if you've done a customer service job and you want to move into any job.
115
480300
4880
08:05
Right? Customer service is really important.
116
485180
1880
08:07
So being able to do it, if it's a job that requires that you are detail-oriented, I'm sure, you know,
117
487060
5740
08:12
but in a totally different capacity, like that's something that you could know.
118
492800
2920
08:15
So it's figuring out what those transferable skills are, and then use your cover letter to explain
119
495720
5700
08:21
why you are moving from wanting to get into a new profession or career
120
501420
4640
08:26
that is different from what you were doing it before.
121
506060
2100
08:28
Be savvy about connecting experience you have with the job you want,
122
508160
3940
08:32
even if you don’t have direct experience in that actual kind of job.
123
512100
4100
08:36
Now, Cindy mentioned cover letters, another really important part to landing a job interview,
124
516200
5180
08:41
and we’ll go over cover letters in the next video.
125
521380
3140
08:44
I asked both Cindy and Steve about ‘bad’ resumes. What not to do. We’ve talked about resume ‘do’s’,
126
524520
7720
08:52
what about some resume ‘don’t’s’.
127
532240
1860
08:54
Have you done any of these?
128
534100
1960
08:56
What are the worst resumes that you've seen and why?
129
536060
5080
09:01
I think just recently, one of the worst resumes I saw was no dates associated with their times,
130
541140
10740
09:11
if they were at an organization.
131
551880
1500
09:13
So they completely left those out.
132
553380
2260
09:15
And was just surprised to even see that somebody wouldn't put in how long they've been at an organization.
133
555640
8540
09:24
And that one immediately went to the 'no' pile.
134
564180
5100
09:29
I've seen ones that that aren't consistent, they'll have you know, their job position, or their description, their title
135
569280
9040
09:38
would be above the company that they worked with and then the line down, it would be below it.
136
578320
5840
09:44
So some simple things like proofreading. Consistent proofreading, easy to read.
137
584160
6900
09:51
And they're usually things that have like somebody's name in the biggest font possible,
138
591060
5760
09:56
in various colors, or like something about it that is trying to stand out so much that it just doesn't land very well.
139
596820
8480
10:05
Write your best resume.
140
605300
1520
10:06
I think you know what to do now.
141
606820
1880
10:08
Keep it clean, simple, and easy to read with consistent formatting.
142
608700
4220
10:12
Use action words, verbs, and be really specific about what you’ve done at each job.
143
612920
5700
10:18
Have the job description for the job you want in front of you
144
618620
3320
10:21
and pull out some of those verbs to have in your resume. Have past job descriptions with you as well,
145
621940
5900
10:27
but if they’re not available, take a minute away from the resume to write up what you did at each job you’ve held
146
627840
5720
10:33
to use as a reference when you’re adding bullet points to jobs on your resume.
147
633560
4900
10:38
Think about submitting it as a PDF rather than a word document
148
638460
3640
10:42
to ensure the formatting will look just the way you want it to.
149
642100
4360
10:46
In the next video, we’ll go over another very important document,
150
646460
3540
10:50
one you often have to submit when applying for a job, a cover letter.
151
650000
4400
10:54
After that, we’ll move into the job interview do’s and don’t’s.
152
654400
4760
10:59
For my non-native students, we’re going to get your English lesson in just a minute.
153
659160
4040
11:03
If you haven’t already, be sure to click the subscribe button and the bell for notifications.
154
663200
4840
11:08
I make new videos on the English language and American culture every Tuesday
155
668040
4120
11:12
and have over 600 videos on my channel to date,
156
672160
2940
11:15
focusing on listening comprehension and accent reduction. While you’re waiting for next week’s video,
157
675100
5260
11:20
a great next step would be to check out this “get started playlist.”
158
680360
4380
11:24
Now, here’s your English lesson.
159
684740
2840
11:27
Let’s take a look at something Cindy said in the interview. There will be no subtitles for this sentence.
160
687580
6440
11:34
161
694020
5060
11:39
Let’s focus on just the first half of that sentence.
162
699080
3060
11:42
Cuz if I can’t even read it--
163
702140
2180
11:44
Can you tell what she’s saying there?
164
704320
1760
11:46
Did you recognize the reduction of ‘cuz’?
165
706080
2900
11:48
That's the word 'because' reducing.
166
708980
2940
11:51
Cuz--
167
711920
980
11:52
Cuz if I can’t even read it--
168
712900
2000
11:54
Really what I want you to notice is the word ‘can’t’.
169
714900
4020
11:58
She didn’t actually say ‘can’t’.
170
718920
2700
12:01
She said ‘can’, but she meant ‘can’t’, and as a native speaker, I heard it as ‘can’t’.
171
721620
6920
12:08
But she did say ‘can’, and if you’re a non-native speaker, that could be really confusing.
172
728540
5420
12:13
Cuz if I can’t even read it--
173
733960
1840
12:15
With N’T contractions, we almost never say a True T, ttt, can’t. Don’t. Won’t. Doesn’t.
174
735800
9100
12:24
We often make a Stop T, abruptly stopping the air,
175
744900
3300
12:28
in this case, in the nose since the sound before is the nasal consonant N.
176
748200
4460
12:32
Can’t, Don’t, nn, nn.
177
752660
3720
12:36
But what i’ve noticed is that sometimes in N’T contractions,
178
756380
4540
12:40
native speakers drop the T altogether when the next word begins with a vowel or diphthong.
179
760920
5020
12:45
There’s not even a stop to signify the T.  So ‘can’t even’ becomes ‘can even’. Can't even.
180
765940
8860
12:54
The N smoothly glides into the EE vowel with no break, no stop, no T sound.
181
774800
6040
13:00
So what’s the difference between ‘can’ and ‘can’t’ if the T is completely dropped?
182
780840
5140
13:05
The vowel.
183
785980
1120
13:07
In these cases, ‘can’ and ‘can’t’, they're helping verbs.
184
787100
3720
13:10
The main verb in Cindy’s sentence was ‘read’ – ‘cuz if I can’t even read it’.
185
790820
5600
13:16
‘Read’ is the main verb. So if ‘can’ was a helping verb here, it would've been reduced.
186
796420
5380
13:21
The vowel changed to the schwa:  can, can, can.
187
801800
4640
13:26
I can't even read it. Can't, can't.
188
806440
2880
13:29
But it sounded stressed in her sentence, can,
189
809320
2880
13:32
that is longer, clearer, with the up-down shape and the full vowel.
190
812200
5040
13:37
Can, can.
191
817240
1620
13:38
Because of that, we know what she means is can't.
192
818860
3200
13:42
We know it’s ‘can’t’ but without the T.
193
822060
2740
13:44
‘cuz if I can’t even read it.’ Can't--
194
824800
3420
13:48
It’s terrible, I know, and I’m sorry.  I apologize for this way of speaking!
195
828220
4480
13:52
But this is what happens in American English.
196
832700
2300
13:55
Let’s look at a few more examples:
197
835000
2520
13:57
I can’t always get another one.
198
837520
2960
14:00
'Can't always' will sound like this: can always.
199
840480
4700
14:05
I can always get another one.
200
845180
2320
14:07
But if I want to say: I can get another one, then I would say: I can always get another one.
201
847500
5860
14:13
Can, can.
202
853360
1180
14:14
So can't becomes can and can becomes knn.
203
854540
6400
14:20
I can’t always get another one.
204
860940
2040
14:22
I can always get another one.
205
862980
2060
14:25
One more sentence.
206
865040
1760
14:26
I can’t ask her that.
207
866800
1900
14:28
I can’t ask her-- I can’t ask her--
208
868700
2620
14:31
Or, I can ask her that.
209
871320
2400
14:33
I can, can, can.
210
873720
1740
14:35
I can ask her that.
211
875460
1640
14:37
I hope this tip can help you sometime when you’re feeling confused about what a person means.
212
877100
5120
14:42
That’s it, and thanks so much for using Rachel’s English
213
882220
4320
14:46
214
886540
15200
About this website

This site will introduce you to YouTube videos that are useful for learning English. You will see English lessons taught by top-notch teachers from around the world. Double-click on the English subtitles displayed on each video page to play the video from there. The subtitles scroll in sync with the video playback. If you have any comments or requests, please contact us using this contact form.

https://forms.gle/WvT1wiN1qDtmnspy7