How to Connect in a Job Interview - How to Prepare for a Job Interview – Job Interview Tips

31,169 views ・ 2019-06-16

Rachel's English


Please double-click on the English subtitles below to play the video.

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In a job interview, the person considering you for the job is looking not just for skill verification,
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but for connection with you.
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What kind of connection?
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In this video, we’ll sit down with three experts to discuss how to build a connection with an interviewer.
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We’ll go over some DO’s and DON’Ts of interviewing.
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You CAN prepare for this – it isn’t something you have to leave up to chance.
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The right kind of research can make a great positive impression.
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At the end, there will also be a quick English lesson on the pronunciation of this word
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for my non-native English speaking students.
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When you like someone, when you connect, you want to be around him or her.
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So in an interview, you want the person interviewing you to like you, to connect with you.
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I kind of thought this was up to chance.
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Is your personality a good fit?
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But Cindy, who has interviewed and hired over a hundred people in her career, set me straight.
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Here, I asked her how far into an interview she might know if she would hire someone,
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and how she would know that.
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It is often pretty quick, within the first ten or fifteen minutes, not always, but often.
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And it is usually a connection, if I am hiring that person to work with me.
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Meaning that I feel like this is somebody that we could work well together.
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So it kind of sounds like you're saying: this is not something that someone can prepare for,
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connecting with the person who's interviewing them, is that sort of up to chance, would you say?
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No, actually I would say there are there are things you can do to prepare.
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I think one of them is to practice your interviewing skills.
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Do mock interviews because it makes you more comfortable and the more comfortable
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you are in an interview, the more likely you are to have a connection with somebody.
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If you walk in nervous and you're not yourself, then the interviewer doesn't get to see who you are,
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which means that they may miss something.
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And some people interview very comfortably, and help put you at ease, and some people don't.
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So you kind of need to just be prepared for that,
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and get yourself as comfortable as you can be so that you can show who you are.
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I think the other thing is knowing, I think we'll talk about this, but knowing the job. Knowing the organization.
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And knowing why you want it makes you compelling. And that helps build a connection.
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So like if you walk into an interview, and you can talk about why you want this job, and why it's,
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you know, meaningful to you, that's gonna help build a connection with somebody and you can prepare for that.
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She mentioned two things: nerves, managing your nerves, and being comfortable,
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and knowing about the position you’re applying for,
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having a compelling story about why you’re a good fit for the position.
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These both lead to connection, and these are both concrete things you can prepare for.
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In fact, Cindy says connection is so important,
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it once led her to hire someone even when he wasn't qualified for the original job.
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And there have been times where I've had that feeling, and in fact, I can think of an example of
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a guy that I talked to on the phone, it's a phone interview, and I just,
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I felt like he had a really compelling reason for why he wanted to do this work.
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He was a career switcher, he was moving from the corporate world into non-profit,
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he had a really great story about that.
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He was very compelling, he was super energized, he was clearly very smart,
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he wasn't qualified for the job I was talking to him about, but I liked him and so I said: why don't you come in?
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I was hiring for a lot of positions at the time, let's talk more,
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and figure out if there's a fit for you because I liked him.
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So that sort of connection and compelling piece is really important.
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It is certainly not all there is,
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he had solid experience in the business world, and I knew there had to be a way for that to be transferable.
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And he's somebody I'd end up hiring.
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>> Okay, so you hired him for another job? >> And promoted probably three times.
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Promoted three times? Wow!
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She had a connection with him, she liked him, so she found the right job for him at her organization,
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and in fact, promoted him 3 times over her working relationship with him.
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Connecting with the person you’re interviewing with is key to successfully landing a job.
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Connecting with the interviewer.
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What exactly does that mean?
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He had a compelling story about why he wanted that.
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So, someone should not just know, I want that job, but they should have a really clear and concise,
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maybe not concise, but a very clear, compelling way to describe why they want that,
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to make that sort of like their story about,
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and that would... So you're saying that kind of articulation can lead to the connection?
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Definitely.
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Because obviously the person who's interviewing
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feels that because they're working in that, in that capacity already.
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Yeah.
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And of course that's not, I mean, there may be a connection otherwise,
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but I do think that stuff matters because ultimately, I'm not looking for you to be my friend.
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This is very different from us having just a connection.
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I'm looking to say: can we work well together?
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Could we work on the same team?
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I think, so it is, it is different and there are things you can do
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to increase the chances of sort of feeling that in a job interview.
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We can talk about connecting with a prospective employer two ways:
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First, know the organization well.
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This will be specific to each job interview you have.
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Second, prepare yourself to be at ease,
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present yourself well through body language and impressive answers to interview questions.
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This work of preparing yourself will apply to every job interview you go on.
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Taking the time to prepare these two ways will put you miles ahead of a candidate
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who interviews for a job without investing the time in good research and preparation.
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They will both set you up for connecting with the organization and the interviewer.
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The rest of this video will focus on interview do’s and don’ts relating to researching
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and talking about the organization in a job interview.
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The next video in this course will go over job interview do’s and don’ts
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relating to body language and the kinds of answers to give to specific questions.
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For each job you interview for, DO understand what kind of interview you’ll be in.
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DON’T assume it will be with a single person.
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Laura, who is a career advisor at a prestigious college here in the US, tells her students this:
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Well, first of all, I talk to them about doing their research.
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They really need to look into who they're gonna be meeting with, how long the interview is going to be,
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and study the organization, look at the website, really explore in-depth what the organization is about.
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I asked her why she tells students to ask about length. Why does that matter?
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It matters because you want to be prepared.
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You want to know what you're in for.
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So if it's an hour-long interview, and you're gonna be meeting with one person,
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you only do your research on that one person.
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You have a sense of how much stamina you need to have during an interview.
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But if it's going to be a full-day, nine-to-five interview, you're gonna be meeting with 10 to 12 people,
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you want to know that going in, you want to know, you want to bring the right snacks if you need them,
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you want to know when you're gonna have a break,
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things like that, so that you can just be mentally prepared.
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How often would you say your students are going into a job interview where it is an all-day kind of thing,
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is that common?
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It's common in certain industries, so they're, especially in business and finance, and consulting,
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there are 'super days' is what they call them, and so they are there all day long.
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My husband David told me he once went in for a job interview, and he was expecting to be with one person,
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but it was with a whole panel, a half-dozen people, and that really threw him off and made him nervous.
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So ask the person who sets you up for the interview what the interview will be like.
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Knowing what to expect can help calm your nerves,
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which will prepare you to connect with your potential employer.
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DO research the organization where you’re interviewing
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DON’T think you already know everything you need to know.
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A common opening for a job interview is: Tell me what you know about our organization.
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Steve, a local small business owner here close to Philly, said that he leads with this question.
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I think one of the absolute first questions that I ask an interviewee, or person that's coming in for an interview
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is: What do they know about our organization?
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if they tell me some things, you know, we know what you do, what products you carry, what services you provide,
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and I know they've been prepared, they're coming through with,
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they've at least researched our organization, and know, even if it's just a quick Google search,
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they're going to know a little bit about our organization and what we do.
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Have you ever had someone who didn't really know what to say when you ask them the initial question,
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what do you know about our company, or that kind of thing?
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Yeah I've had many people that have, that, it's surprising,
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it's as simple as googling your your organization and they didn't even take the time to do that.
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I was surprised some people wouldn’t have even done that basic amount of research.
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Don’t be one of those people.
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What kind of impression did that leave on Steve?
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It's a...it's a strike against you.
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A strike against you.
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You don’t want your very first interview question to reflect poorly on you.
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Do the research.
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Go to the organization’s website.
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You’ll even want to research the person who is interviewing you:
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DO: Research you interviewer
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DON’T: Talk about it too much or go too in-depth on it in the interview.
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Listen to what Cindy says about preparing for an interview:
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One other thing I would add about the preparing to connect, because it does sound sort of creepy,
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is you can go overboard on that. So I've had people look me up on LinkedIn,
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learn as much as they can about me, number one, you should.
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You should know as much as you can about the person that you are going to meet with.
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And number two, you should act like you don't know all of those things.
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I think there are some exceptions like you may say: Oh, I noticed the you worked at X organization,
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and I worked there too, or, I volunteered there, like if there's a connection like that, that you found on LinkedIn,
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that is easy to find, that's okay.
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If it was not easy to find, you shouldn't mention it. 'Cause that's creepy.
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But you also shouldn't continually come back to all the things that you learned about somebody,
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because that can be a real turnoff. So there's this very delicate balance of how you prepare for an interview,
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you do want to know you're talking to, you you want to know their background,
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it's okay to note something that is a connection,
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but you don't want to go overboard because it could come across as a very different experience,
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and really lose the connection.
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When you’re researching the organization,
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Cindy mentioned one thing to make sure you know: the mission.
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Know the mission, and know how to relate it to the work you’ve done.
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Can you give an example of a mission and what,
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how you would tell, what you'd be looking for, whether or not someone would fit into that mission or culture?
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I mean, a lot of people who are watching this video might not be that familiar with what does
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the culture of a workplace mean?
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So mission and culture, two different things. And so, from a mission perspective,
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that would be what we talked about earlier, the compelling reason why you want to work somewhere?
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That is, to some degree, whether you're going to fit from a mission perspective.
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So it can be challenging to change from one sector to another,
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because if you're wanting to move particularly to mission driven work,
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you haven't done mission driven work, there needs to be a compelling reason for why you're doing that
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because you want people to be connected to the mission.
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So at that point, we'd be looking for where have you volunteered?
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Where have you been spending your time outside of your job? Which is 100% percent fine and compelling,
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as long as it's there, right?
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Can you give an example of a mission? Like, maybe...
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So, I mean so working in the education space, for example, and so
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you could work for an organization that's supporting schools better in high poverty areas.
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There's lots of organizations in that space.
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You could be working in the philanthropy space where you're,
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you know, working at foundations and giving money to organizations.
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There are missions that are more around basic needs, so supporting like a homeless shelter,
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or a food bank, or you know, missions like that, that are more basic needs.
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And yeah, and I think that probably, any non-profit, you could look up their mission on the website.
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What about businesses? Do a lot of businesses or companies do this too?
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Yeah. Most, I would say most businesses have some some mission as well,
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and it is important to know that ahead of time.
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DO know the mission of the organization or company you hope to work for
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and be prepared to talk about how your past work or volunteer activities support that mission.
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DON’T think you have a general idea of the mission.
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Look it up.
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Know it word for word.
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Cindy says, beyond reading the company’s website,
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And then do some basic searches so that you can figure out whether they've been in the news at all,
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for anything that maybe doesn't show up on their site, good or bad.
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And I would do that before, right before you go in the interview so that you know there's any current news,
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particularly if you're going in for an interview with a large company, or a large nonprofit.
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To summarize, you CAN prepare to connect with the person who is interviewing you.
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Read the website of the organization, search for appearances in the news,
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and be sure you know the mission statement if there is one.
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Know what kind of interview it will be and who you’ll be interviewing with.
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Look that person up on LinkedIn, but don’t dwell on what you know about that person in the interview.
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Another way to prepare to connect is to manage nerves.
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This includes preparing answers to common interview questions.
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It’s very important that you know how to talk someone through your resume,
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talk about transitions between jobs, and highlight your skills without sounding arrogant.
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In the next video, we’ll hear from Laura, Cindy, and Steve
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how you can make the best impression by the kinds of answers you give
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and how to practice interviewing ahead of time.
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We’ll talk about managing nerves, and how to use body language and vocal tone to your advantage.
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For my non-native students, we’re going to get to your English lesson in just a minute.
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If you haven’t already, be sure to click the subscribe button and the bell for notifications.
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I make new videos on the English language and American culture every Tuesday
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and have over 600 videos on my channel to date
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focusing on l istening comprehension and accent reduction.
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While you’re waiting for next week’s video, a great next step would be to check out this “get started playlist.”
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And now, here’s a quick pronunciation lesson.
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Cindy and Laura both used this word in their interviews, but they pronounced them differently.
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What’s the difference? Can you hear it?
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Yes, not always, but they often are.
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It is often very quick.
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Laura did not pronounce the T, but Cindy did.
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Often, often.
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Which pronunciation is correct?
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They both are.
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Lots of words in American English have more than one correct pronunciation,
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and dictionaries will list all of them.
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The first one listed is the most common.
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For this word, it’s more common to drop the T,
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but, as Cindy demonstrated, it’s certainly not unusual to pronounce the word with a light True T, tt, tt, often.
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Often, often.
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Yes, not always, but they often are.
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It is often very quick.
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Practice both pronunciations with me.
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Often, often.
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Often, often.
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You got it.
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That’s it, and thanks so much for using Rachel’s English.
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