How to Make Your Emails Sound Conversational: Pleasantries in English

15,169 views ใƒป 2016-07-14

English with Jennifer


์•„๋ž˜ ์˜๋ฌธ์ž๋ง‰์„ ๋”๋ธ”ํด๋ฆญํ•˜์‹œ๋ฉด ์˜์ƒ์ด ์žฌ์ƒ๋ฉ๋‹ˆ๋‹ค. ๋ฒˆ์—ญ๋œ ์ž๋ง‰์€ ๊ธฐ๊ณ„ ๋ฒˆ์—ญ๋ฉ๋‹ˆ๋‹ค.

00:00
Let's look at an email between two friends.
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๋‘ ์นœ๊ตฌ ์‚ฌ์ด์˜ ์ด๋ฉ”์ผ์„ ์‚ดํŽด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค.
00:04
Adam is writing to Niko, and he sends this.
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Adam์€ Niko์—๊ฒŒ ํŽธ์ง€๋ฅผ ์“ฐ๊ณ  ์žˆ์œผ๋ฉฐ ๊ทธ๋Š” ์ด๊ฒƒ์„ ๋ณด๋ƒ…๋‹ˆ๋‹ค.
00:19
Well, everything is clear,
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๊ธ€์Ž„, ๋ชจ๋“  ๊ฒƒ์ด ๋ช…ํ™•
00:22
but compare that to this.
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ํ•˜์ง€๋งŒ ์ด๊ฒƒ์„ ์ด๊ฒƒ๊ณผ ๋น„๊ตํ•˜์‹ญ์‹œ์˜ค.
00:52
There's a lot more text here.
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์—ฌ๊ธฐ์— ๋” ๋งŽ์€ ํ…์ŠคํŠธ๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค.
00:54
Some of it could be dropped,
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์ผ๋ถ€๋Š” ๋–จ์–ด๋œจ๋ฆด ์ˆ˜
00:57
but some of it is really nice...
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์žˆ์ง€๋งŒ ์ผ๋ถ€๋Š” ์ •๋ง ์ข‹์Šต๋‹ˆ๋‹ค...
00:59
I mean pleasant.
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์ œ ๋ง์€ ์œ ์พŒํ•ฉ๋‹ˆ๋‹ค. ์ธ์‚ฌ
01:02
From saying hello to asking how things are going,
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๋ถ€ํ„ฐ ์•ˆ๋ถ€ ๋ฌป๊ธฐ๊นŒ์ง€
01:07
all of these words are called pleasantries.
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์ด ๋ชจ๋“  ๋ง์„ ์ต์‚ด์ด๋ผ๊ณ  ํ•ฉ๋‹ˆ๋‹ค.
01:10
- Things you say to be friendly and polite.
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- ์นœ๊ทผํ•˜๊ณ  ์˜ˆ์˜ ๋ฐ”๋ฅด๊ฒŒ ๋งํ•˜๋Š” ๊ฒƒ.
01:14
Let's talk more about this.
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์ด๊ฒƒ์— ๋Œ€ํ•ด ๋” ์ด์•ผ๊ธฐํ•ฉ์‹œ๋‹ค.
01:28
There's some overlap between business and personal email.
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์—…๋ฌด์šฉ ์ด๋ฉ”์ผ๊ณผ ๊ฐœ์ธ์šฉ ์ด๋ฉ”์ผ์€ ๊ฒน์น˜๋Š” ๋ถ€๋ถ„์ด ์žˆ์Šต๋‹ˆ๋‹ค.
01:32
Perhaps it's because email in general tends to sound conversational.
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์ผ๋ฐ˜์ ์œผ๋กœ ์ด๋ฉ”์ผ์ด ๋Œ€ํ™”์ฒ˜๋Ÿผ ๋“ค๋ฆฌ๋Š” ๊ฒฝํ–ฅ์ด ์žˆ๊ธฐ ๋•Œ๋ฌธ์ผ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
01:37
So when you write to close colleagues,
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๋”ฐ๋ผ์„œ ์นœํ•œ ๋™๋ฃŒ์—๊ฒŒ ํŽธ์ง€๋ฅผ ์“ธ ๋•Œ ์นœ๊ตฌ๋‚˜ ์ด์›ƒ์—๊ฒŒ ์‚ฌ์šฉํ•˜๋Š” ๊ฒƒ๊ณผ
01:40
you probably use a lot of the same language
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๊ฐ™์€ ์–ธ์–ด๋ฅผ ๋งŽ์ด ์‚ฌ์šฉํ•˜๊ฒŒ ๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค
01:43
that you use with friends and neighbors.
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.
01:49
Also, email tends to be brief,
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๋˜ํ•œ ์ด๋ฉ”์ผ์€ ์งง์€ ๊ฒฝํ–ฅ์ด
01:52
but not as abbreviated as a text message.
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์žˆ์ง€๋งŒ ๋ฌธ์ž ๋ฉ”์‹œ์ง€๋งŒํผ ์ถ•์•ฝ๋˜์ง€๋Š” ์•Š์Šต๋‹ˆ๋‹ค.
01:55
People often take the time to include some pleasant remark
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์‚ฌ๋žŒ๋“ค์€ ๋ชจ๋ธ์—์„œ ๋ณธ ๊ฒƒ์ฒ˜๋Ÿผ ๋ฉ”์‹œ์ง€์˜ ์ฃผ์š” ๋ชฉ์ ์— ๋„๋‹ฌํ•˜๊ธฐ ์ „์— ์œ ์พŒํ•œ ๋ง์„ ํฌํ•จํ•˜๋Š” ๋ฐ ์‹œ๊ฐ„์ด ๊ฑธ๋ฆฌ๋Š” ๊ฒฝ์šฐ๊ฐ€ ๋งŽ์Šต๋‹ˆ๋‹ค
01:59
before getting to the main purpose of the message
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02:03
as you saw in the model.
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.
02:06
Here are some common phrases used at the beginning of a message.
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๋‹ค์Œ์€ ๋ฉ”์‹œ์ง€ ์‹œ์ž‘ ๋ถ€๋ถ„์— ์‚ฌ์šฉ๋˜๋Š” ๋ช‡ ๊ฐ€์ง€ ์ผ๋ฐ˜์ ์ธ ๋ฌธ๊ตฌ์ž…๋‹ˆ๋‹ค.
02:10
These pleasantries appear after the greeting.
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์ด๋Ÿฌํ•œ ์œ ์พŒํ•œ ์ธ์‚ฌ๋Š” ์ธ์‚ฌ ํ›„์— ๋‚˜ํƒ€๋‚ฉ๋‹ˆ๋‹ค.
02:32
All of these questions and statements are appropriate for friendly emails.
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์ด ๋ชจ๋“  ์งˆ๋ฌธ๊ณผ ์ง„์ˆ ์€ ์นœ๊ทผํ•œ ์ด๋ฉ”์ผ์— ์ ํ•ฉํ•ฉ๋‹ˆ๋‹ค.
02:44
Sometimes people include a final pleasantry toward the end of a message
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๋•Œ๋•Œ๋กœ ์‚ฌ๋žŒ๋“ค์€ ๋ฉ”์‹œ์ง€๊ฐ€ ๋๋‚˜๊ธฐ ์ง์ „์— ๋งˆ์ง€๋ง‰ ํ™˜๋‹ด์„ ํฌํ•จํ•ฉ๋‹ˆ๋‹ค
02:48
just before the closing.
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.
03:09
You'll notice in some of those expressions
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์ผ๋ถ€ ํ‘œํ˜„์—์„œ
03:12
that words were dropped.
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๋‹จ์–ด๊ฐ€ ๋ˆ„๋ฝ๋˜์—ˆ์Œ์„ ์•Œ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
03:13
For example: Hope to hear back from you soon.
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์˜ˆ๋ฅผ ๋“ค๋ฉด ๋‹ค์Œ๊ณผ ๊ฐ™์Šต๋‹ˆ๋‹ค. ๊ณง ๋‹ต๋ณ€์„ ๋“ค์„ ์ˆ˜ ์žˆ๊ธฐ๋ฅผ ๋ฐ”๋ž๋‹ˆ๋‹ค.
03:17
The write left out the subject "I."
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๊ธ€์€ ์ œ๋ชฉ "I"๋ฅผ ์ƒ๋žตํ–ˆ์Šต๋‹ˆ๋‹ค.
03:21
In less formal email, we tend to omit certain words
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๋œ ํ˜•์‹์ ์ธ ์ด๋ฉ”์ผ์—์„œ๋Š”
03:25
to make communication go faster.
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์ปค๋ฎค๋‹ˆ์ผ€์ด์…˜์„ ๋” ๋น ๋ฅด๊ฒŒ ํ•˜๊ธฐ ์œ„ํ•ด ํŠน์ • ๋‹จ์–ด๋ฅผ ์ƒ๋žตํ•˜๋Š” ๊ฒฝํ–ฅ์ด ์žˆ์Šต๋‹ˆ๋‹ค.
03:31
Let's take a look at Niko's reply to Adam.
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Adam์— ๋Œ€ํ•œ Niko์˜ ๋‹ต๋ณ€์„ ์‚ดํŽด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค.
03:57
Can you spot some pleasantries in this message?
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์ด ๋ฉ”์‹œ์ง€์—์„œ ์œ ์พŒํ•จ์„ ๋ฐœ๊ฒฌํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๊นŒ?
04:04
Here they are.
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์—ฌ๊ธฐ ์žˆ์Šต๋‹ˆ๋‹ค.
04:06
In this fast-paced world we may not always have the time for pleasantries,
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์ด ๊ธ‰๋ณ€ํ•˜๋Š” ์„ธ์ƒ์—์„œ ์šฐ๋ฆฌ๋Š” ํ•ญ์ƒ ์œ ์พŒํ•œ ์‹œ๊ฐ„์„ ๊ฐ€์งˆ ์ˆ˜๋Š” ์—†์ง€๋งŒ
04:10
but they're usually appreciated.
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๋Œ€๊ฐœ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค.
04:13
Remember that.
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๊ธฐ์–ต.
04:18
That's all for now. Thanks for watching and happy studies!
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์ง€๊ธˆ์€ ์—ฌ๊ธฐ๊นŒ์ง€์ž…๋‹ˆ๋‹ค. ์‹œ์ฒญํ•ด์ฃผ์…”์„œ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค. ์ฆ๊ฑฐ์šด ๊ณต๋ถ€ํ•˜์„ธ์š”!
04:25
Remember to visit www.englishwithjennifer.com for more practice.
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๋” ๋งŽ์€ ์—ฐ์Šต์„ ์œ„ํ•ด www.englishwithjennifer.com์„ ๋ฐฉ๋ฌธํ•˜๋Š” ๊ฒƒ์„ ์žŠ์ง€ ๋งˆ์‹ญ์‹œ์˜ค.
์ด ์›น์‚ฌ์ดํŠธ ์ •๋ณด

์ด ์‚ฌ์ดํŠธ๋Š” ์˜์–ด ํ•™์Šต์— ์œ ์šฉํ•œ YouTube ๋™์˜์ƒ์„ ์†Œ๊ฐœํ•ฉ๋‹ˆ๋‹ค. ์ „ ์„ธ๊ณ„ ์ตœ๊ณ ์˜ ์„ ์ƒ๋‹˜๋“ค์ด ๊ฐ€๋ฅด์น˜๋Š” ์˜์–ด ์ˆ˜์—…์„ ๋ณด๊ฒŒ ๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๊ฐ ๋™์˜์ƒ ํŽ˜์ด์ง€์— ํ‘œ์‹œ๋˜๋Š” ์˜์–ด ์ž๋ง‰์„ ๋”๋ธ” ํด๋ฆญํ•˜๋ฉด ๊ทธ๊ณณ์—์„œ ๋™์˜์ƒ์ด ์žฌ์ƒ๋ฉ๋‹ˆ๋‹ค. ๋น„๋””์˜ค ์žฌ์ƒ์— ๋งž์ถฐ ์ž๋ง‰์ด ์Šคํฌ๋กค๋ฉ๋‹ˆ๋‹ค. ์˜๊ฒฌ์ด๋‚˜ ์š”์ฒญ์ด ์žˆ๋Š” ๊ฒฝ์šฐ ์ด ๋ฌธ์˜ ์–‘์‹์„ ์‚ฌ์šฉํ•˜์—ฌ ๋ฌธ์˜ํ•˜์‹ญ์‹œ์˜ค.

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