How to Write Email: Common Greetings and Closings - Learn English with Jennifer

47,270 views ・ 2016-05-26

English with Jennifer


Please double-click on the English subtitles below to play the video.

00:01
Subject: New exercises.
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comma...skip a space
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00:17
question mark
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period
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00:33
Let me get that URL. Good.
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Let me insert the link.
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00:55
There's the URL.
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00:58
Looks good. Skip a space.
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01:07
Okay. Greeting, closing, signature.
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01:11
Looks good. Send.
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01:25
Be sure your greeting and closing show the same level of formality.
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01:30
Often in email you'll want a friendly but polite tone.
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01:37
Hello works just fine.
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01:39
Hi is common, too,
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01:42
but it's less formal.
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01:44
You'll see variation with punctuation marks,
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especially in personal email.
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01:50
Commas, dashes, exclamation points...
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01:55
To me an exclamation point can appear
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to be less formal and friendlier,
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02:02
but it's not really necessary.
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02:04
Be careful with exclamation points,
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02:07
and don't use too many in one message with:
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02:10
Hi! Hey! Bye! Take care!
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02:15
Look at all these possible greetings.
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They're friendly yet polite.
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02:40
Now let's look at friendly but polite closings.
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02:43
"Best" is very common.
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You're basically sending your best wishes.
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"All the best" - you're wishing them all the best.
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"Regards" also works just fine.
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02:58
I promise I'll show more greetings and more closings
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03:02
in future lessons, and I'll tell you
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which ones are appropriate for very formal or informal email.
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03:10
Let's look at one more model.
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Here we have a message being sent out to a list of neighbors,
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so it definitely needs to sound friendly.
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03:20
And yet this is a community event.
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The subject is "Earth Day neighborhood event."
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So it's not exactly informal.
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We need a friendly but polite tone.
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The greeting and closing match in tone.
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Let's read and you'll see how this friendly and polite tone
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is used throughout the message.
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04:36
This message has a signature.
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04:39
Three to be exact.
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04:41
But not all emails include the sender's name.
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04:46
At the end of an email message, should you sign your name?
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04:51
Most of the time - yes.
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It's a good practice.
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04:55
Here are three tips when you type your signature.
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First, you can use your initial, but only do that in an informal message.
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And be absolutely certain that your reader or readers know it's you.
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Second, don't add a period after your name.
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That's not a common or standard practice in English.
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And last, don't forget that you can use your email settings
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to include contact information as part of your signature.
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That's especially helpful for business email.
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05:37
That's all for now.
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Thanks for watching and happy studies!
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