Greetings & Closings for FORMAL Email Messages in English

145,801 views ・ 2016-06-09

English with Jennifer


Please double-click on the English subtitles below to play the video.

00:01
[Subject:] Upcoming absence and school work
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Read the message with me.
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Is the relationship between the sender and the recipient clear?
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It should be.
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This is a parent writing to a teacher,
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and so that's why the tone is more formal.
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What exactly is making it formal?
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01:02
Well, there are no contractions.
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There are full forms used.
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Also, you'll see more polite and formal grammar structures.
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And Christina uses higher level vocabulary.
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One thing Christina still needs to do is add in an appropriate greeting and closing.
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"Hello" could work.
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So could "Dear."
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Christina could end with "Sincerely,"
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but I think "Regards," adds a bit of warmth.
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Have you ever written a message like this?
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Let's talk more about formal greetings and closings.
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Email is used at home, at work, at school...
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If you're writing to a teacher or other school staff member,
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you'll likely need a more formal tone, as you saw in the model.
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Here are some possible ways to start a formal email.
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Greetings with colons are very formal.
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They're used in traditional business letter writing,
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but they aren't used often in email.
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"Dear Sir or Madam" is very formal.
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We use it in business email when we don't know
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who will be reading the message.
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But if at all possible, try to get the name of the receipient
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and use it in your greeting.
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Another option is "To whom it may concern:"
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03:03
This is very impersonal and not always appropriate.
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I might use this greeting if I were writing to a department
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of a larger organization.
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Let's look at a model.
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[Subject:] Missing sign on Elm Street
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Mr. Lee does not know who is on the receiving end.
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He's just sending this message to the Department of Public Works in his town.
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An appropriate closing is "Sincerely."
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It's not the friendliest closing,
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but it's very polite and it's appropriate for this message.
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Let me show you some other closings used in formal email.
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04:14
Here are a couple tips on adding a signature
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to a formal email message.
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First, use your full name, especially if it's the first time you're contacting someone.
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Second, consider using a default signature.
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If you want to include contact information and links,
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the default signature is a great option because this information
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will be added in all outgoing messages.
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That's all for now.
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Thanks for watching and happy studies!
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Remember to visit www.englishwithjennifer.com for more practice.
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