How to Request Someone's Time | Professional English Skills

56,730 views ใƒป 2021-10-20

Speak Confident English


์•„๋ž˜ ์˜๋ฌธ์ž๋ง‰์„ ๋”๋ธ”ํด๋ฆญํ•˜์‹œ๋ฉด ์˜์ƒ์ด ์žฌ์ƒ๋ฉ๋‹ˆ๋‹ค. ๋ฒˆ์—ญ๋œ ์ž๋ง‰์€ ๊ธฐ๊ณ„ ๋ฒˆ์—ญ๋ฉ๋‹ˆ๋‹ค.

00:00
Whether you're wanting to ask your boss for a meeting or you're requesting
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์ƒ์‚ฌ์—๊ฒŒ ํšŒ์˜๋ฅผ ์š”์ฒญํ•˜๊ณ  ์‹ถ๊ฑฐ๋‚˜ ๋™๋ฃŒ์—๊ฒŒ ๋„์›€์„ ์š”์ฒญํ•˜๊ณ  ์‹ถ๊ฑฐ๋‚˜
00:04
help from a coworker,
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00:06
it can be awkward and uncomfortable to ask for someone else's time,
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๋‹ค๋ฅธ ์‚ฌ๋žŒ์˜ ์‹œ๊ฐ„์„ ์š”์ฒญํ•˜๋Š” ๊ฒƒ์€ ์–ด์ƒ‰ํ•˜๊ณ  ๋ถˆํŽธํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
00:11
especially when you know, everyone's busy or feeling overwhelmed.
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ํŠนํžˆ ๋ชจ๋‘๊ฐ€ ๋ฐ”์˜๊ฑฐ๋‚˜ ์••๋„๋‹นํ•˜๋Š” ๊ฒƒ์„ ์•Œ ๋•Œ ๊ทธ๋ ‡์Šต๋‹ˆ๋‹ค.
00:15
So how exactly can you ask for someone else's time, in English,
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๊ทธ๋ ‡๋‹ค๋ฉด ์ƒ๋Œ€๋ฐฉ์˜ ์‹œ๊ฐ„์„ ์˜์–ด๋กœ ์˜ˆ์˜
00:19
in a polite way that leads to a yes,
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๋ฐ”๋ฅด๊ฒŒ ์š”์ฒญํ•˜์—ฌ ์›ํ•˜๋Š”
00:22
so that you get the meeting or the help that you want and avoid
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ํšŒ์˜๋‚˜ ๋„์›€์„ ๋ฐ›๊ณ 
00:26
contributing to any extra stress or overwhelm. If you don't already know,
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์ถ”๊ฐ€์ ์ธ ์ŠคํŠธ๋ ˆ์Šค๋‚˜ ์••๋„๋ฅผ ํ”ผํ•  ์ˆ˜ ์žˆ๋Š” ๋ฐฉ๋ฒ•์€ ๋ฌด์—‡์ž…๋‹ˆ๊นŒ? ์•„์ง ๋ชจ๋ฅด์‹ ๋‹ค๋ฉด
00:31
I'm Annemarie with Speak Confident English,
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์ €๋Š” Speak Confident English์˜ Annemarie์ž…๋‹ˆ๋‹ค.
00:34
everything I do here is designed to help you get the confidence you want for
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์ œ๊ฐ€ ์—ฌ๊ธฐ์—์„œ ํ•˜๋Š” ๋ชจ๋“  ๊ฒƒ์€ ์˜ค๋Š˜ ์ด Confident English ์ˆ˜์—…
00:38
your life and work in English in this Confident English lesson today,
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์—์„œ ์—ฌ๋Ÿฌ๋ถ„์˜ ์‚ถ๊ณผ ์˜์–ด๋กœ ์ผํ•˜๊ธฐ ์œ„ํ•ด ์›ํ•˜๋Š” ์ž์‹ ๊ฐ์„ ์–ป์„ ์ˆ˜ ์žˆ๋„๋ก ๋•๊ธฐ ์œ„ํ•œ ๊ฒƒ์ž…๋‹ˆ๋‹ค.
00:42
you'll get four simple steps to help you navigate how and when
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00:47
to ask for someone else's time. Along the way,
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๋‹ค๋ฅธ ์‚ฌ๋žŒ์˜ ์‹œ๊ฐ„์„ ์š”์ฒญํ•˜๋Š” ๋ฐฉ๋ฒ•๊ณผ ์‹œ๊ธฐ๋ฅผ ํƒ์ƒ‰ํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋˜๋Š” ๊ฐ„๋‹จํ•œ ๋‹จ๊ณ„์ž…๋‹ˆ๋‹ค. ๊ทธ ๊ณผ์ •์—์„œ
00:50
you'll also get clear examples that you can follow with four common
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๋„ค ๊ฐ€์ง€ ์ผ๋ฐ˜์ ์ธ
00:55
scenarios and the phrases you need,
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์‹œ๋‚˜๋ฆฌ์˜ค์™€ ํ•„์š”ํ•œ ๋ฌธ๊ตฌ๋กœ ๋”ฐ๋ฅผ ์ˆ˜ ์žˆ๋Š” ๋ช…ํ™•ํ•œ ์˜ˆ๋„ ์–ป์„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ง์žฅ ๋™๋ฃŒ์—๊ฒŒ
00:57
whether you're asking for a meeting with your boss requesting help from a
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๋„์›€์„ ์š”์ฒญํ•˜๋Š” ์ƒ์‚ฌ์™€์˜ ํšŒ์˜๋ฅผ ์š”์ฒญํ•˜๊ฑฐ๋‚˜
01:01
coworker, or you want to make a cold call.
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์ฝœ๋“œ ์ฝœ์„ ํ•˜๊ณ  ์‹ถ๋“  ์ƒ๊ด€์—†์Šต๋‹ˆ๋‹ค. .
01:04
What that means is by the end of today's lesson,
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์ด๊ฒƒ์ด ์˜๋ฏธํ•˜๋Š” ๋ฐ”๋Š” ์˜ค๋Š˜ ์ˆ˜์—…์ด ๋๋‚  ๋•Œ์ฏค์—๋Š” ๋‘๋ ค์›€ ์—†์ด, ์ŠคํŠธ๋ ˆ์Šค ์—†์ด, ๊ฑฑ์ • ์—†์ด ์ •์ค‘ํ•œ ์ „๋ฌธ์ ์ธ ๋ฌธ๊ตฌ๋ฅผ ์‚ฌ์šฉํ•˜์—ฌ
01:06
you'll have all the language you need to confidently ask for someone else's time
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์ž์‹  ์žˆ๊ฒŒ ๋‹ค๋ฅธ ์‚ฌ๋žŒ์˜ ์‹œ๊ฐ„์„ ์š”์ฒญํ•˜๋Š” ๋ฐ ํ•„์š”ํ•œ ๋ชจ๋“  ์–ธ์–ด๋ฅผ ๊ฐ–๊ฒŒ ๋œ๋‹ค๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค
01:11
using polite professional phrases, without fear,
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01:15
without stress and without anxiety.
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.
01:22
[Inaudible].
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[์•Œ์•„๋“ค์„ ์ˆ˜ ์—†๋Š”]. ๋”ฐ๋ผ์•ผ ํ• 
01:23
Let's start with four quick planning tips for you to follow.
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4๊ฐ€์ง€ ๋น ๋ฅธ ๊ณ„ํš ํŒ๋ถ€ํ„ฐ ์‹œ์ž‘ํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค .
01:28
When you're preparing to ask for someone else's time, number one,
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๋‹ค๋ฅธ ์‚ฌ๋žŒ์˜ ์‹œ๊ฐ„์„ ์š”์ฒญํ•  ์ค€๋น„๋ฅผ ํ•  ๋•Œ, ์ฒซ์งธ, ์ƒ๋Œ€๋ฐฉ์—๊ฒŒ ์ ‘๊ทผํ•˜๊ธฐ
01:33
make sure that you prioritize before you approach the other person.
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์ „์— ์šฐ์„ ์ˆœ์œ„๋ฅผ ์ •ํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค . ๊ท€ํ•˜์˜ ์š”์ฒญ
01:37
Determine whether the reason for your request is a priority.
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์‚ฌ์œ ๊ฐ€ ์šฐ์„ ์ˆœ์œ„์ธ์ง€ ํŒ๋‹จํ•˜์‹ญ์‹œ์˜ค .
01:42
In other words, is it urgent or can it wait?
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์ฆ‰, ๊ธ‰ํ•œ ์ผ์ž…๋‹ˆ๊นŒ ์•„๋‹ˆ๋ฉด ๊ธฐ๋‹ค๋ฆด ์ˆ˜ ์žˆ์Šต๋‹ˆ๊นŒ?
01:46
Just like you might be trying to beat the clock,
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๋‹น์‹ ์ด ์‹œ๊ณ„๋ฅผ ์ด๊ธฐ๋ ค๊ณ  ํ•˜๋Š” ๊ฒƒ์ฒ˜๋Ÿผ
01:49
your coworker or your boss might be trying to do the very same thing with
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๋™๋ฃŒ๋‚˜ ์ƒ์‚ฌ๋Š” ๋‹ค๋ฅธ ์ž‘์—… ์œผ๋กœ ๋˜‘๊ฐ™์€ ์ผ์„ ํ•˜๋ ค๊ณ  ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค
01:54
different tasks.
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. ๊ท€ํ•˜์˜ ์š”์ฒญ์— ๋Œ€ํ•œ
01:56
Determining the level of priority for your request will help you as you
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์šฐ์„  ์ˆœ์œ„ ์ˆ˜์ค€์„ ๊ฒฐ์ •ํ•˜๋ฉด ์˜ฌ๋ฐ”๋ฅธ ๋‹จ์–ด๋ฅผ ์„ ํƒํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋˜๋Š”
02:00
prepare to make the ask step number two,
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๋‘ ๋ฒˆ์งธ ์š”์ฒญ ๋‹จ๊ณ„๋ฅผ ์ค€๋น„ํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค
02:04
for helping you choose the right words.
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.
02:06
When you're asking for someone else's time is to find out what their
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๋‹ค๋ฅธ ์‚ฌ๋žŒ์˜ ์‹œ๊ฐ„์„ ์š”์ฒญํ•  ๋•Œ ๊ทธ๋“ค์˜ ์˜์‚ฌ ์†Œํ†ต ์Šคํƒ€์ผ์ด ๋ฌด์—‡์ธ์ง€ ์•Œ์•„๋‚ด๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค
02:10
communication style is. For example, when they're setting a date,
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. ์˜ˆ๋ฅผ ๋“ค์–ด, ๋‚ ์งœ๋ฅผ ์ •ํ•  ๋•Œ
02:15
do they prefer to get those requests by email, text, telephone,
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์ด๋ฉ”์ผ, ๋ฌธ์ž, ์ „ํ™”
02:19
or in person knowing someone else's communication style can help you
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๋˜๋Š” ๋‹ค๋ฅธ ์‚ฌ๋žŒ์˜ ์˜์‚ฌ์†Œํ†ต ์Šคํƒ€์ผ์„ ์•„๋Š” ์ง์ ‘ ๋ฐฉ๋ฌธ์„ ํ†ตํ•ด ์š”์ฒญ์„ ๋ฐ›๋Š” ๊ฒƒ์„ ์„ ํ˜ธํ•˜๋Š”์ง€ ์—ฌ๋ถ€๋Š” ๊ท€ํ•˜
02:24
ensure that your request is heard and responded to in a timely
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์˜ ์š”์ฒญ์„ ์ ์‹œ์— ๋“ฃ๊ณ  ์‘๋‹ตํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค
02:28
manner. You've probably heard the expression, time is money.
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. ์‹œ๊ฐ„์€ ๋ˆ์ด๋‹ค๋ผ๋Š” ํ‘œํ˜„์„ ๋“ค์–ด๋ณด์…จ์„ ๊ฒƒ์ž…๋‹ˆ๋‹ค.
02:32
And as you know, in a professional setting, that is absolutely true.
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๊ทธ๋ฆฌ๊ณ  ์•„์‹œ๋‹ค์‹œํ”ผ ์ „๋ฌธ์ ์ธ ํ™˜๊ฒฝ์—์„œ ๊ทธ๊ฒƒ์€ ์ ˆ๋Œ€์ ์œผ๋กœ ์‚ฌ์‹ค์ž…๋‹ˆ๋‹ค.
02:37
And this idea translates into others' styles of
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๊ทธ๋ฆฌ๊ณ  ์ด ์•„์ด๋””์–ด๋Š” ๋‹ค๋ฅธ ์‚ฌ๋žŒ์˜
02:42
communication.
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์˜์‚ฌ์†Œํ†ต ์Šคํƒ€์ผ๋กœ ๋ณ€ํ™˜๋ฉ๋‹ˆ๋‹ค.
02:43
Some people may prefer to have all the details upfront in an email.
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์ผ๋ถ€ ์‚ฌ๋žŒ๋“ค์€ ์ด๋ฉ”์ผ์— ๋ชจ๋“  ์„ธ๋ถ€ ์ •๋ณด๋ฅผ ๋ฏธ๋ฆฌ ํฌํ•จํ•˜๋Š” ๊ฒƒ์„ ์„ ํ˜ธํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค .
02:48
Others might prefer brevity. They just want something quick, clear, and concise.
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๋‹ค๋ฅธ ์‚ฌ๋žŒ๋“ค์€ ๊ฐ„๊ฒฐํ•จ์„ ์„ ํ˜ธํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋“ค์€ ๋น ๋ฅด๊ณ  ๋ช…ํ™•ํ•˜๊ณ  ๊ฐ„๊ฒฐํ•œ ๊ฒƒ์„ ์›ํ•ฉ๋‹ˆ๋‹ค.
02:53
The more you understand about someone else's communication style,
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๋‹ค๋ฅธ ์‚ฌ๋žŒ์˜ ์˜์‚ฌ์†Œํ†ต ์Šคํƒ€์ผ์— ๋Œ€ํ•ด ๋” ๋งŽ์ด ์ดํ•ดํ• ์ˆ˜๋ก ์š”์ฒญ์„
02:57
the easier it will be you to adjust your request and it will help you
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์กฐ์ •ํ•˜๊ธฐ๊ฐ€ ๋” ์‰ฌ์›Œ์ง€๊ณ 
03:02
lead to a yes. And now step number three,
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์˜ˆ์Šค๋กœ ์ด๋„๋Š” ๋ฐ ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค. ์ด์ œ ์„ธ ๋ฒˆ์งธ ๋‹จ๊ณ„๋Š”
03:05
when you're requesting someone else's time is to follow the three golden
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๋‹ค๋ฅธ ์‚ฌ๋žŒ์˜ ์‹œ๊ฐ„์„ ์š”์ฒญํ•  ๋•Œ ์„ธ ๊ฐ€์ง€ ํ™ฉ๊ธˆ๋ฅ ์„ ๋”ฐ๋ฅด๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค
03:10
rules. Now that you've determined the priority,
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. ์ด์ œ ์šฐ์„  ์ˆœ์œ„๋ฅผ ๊ฒฐ์ •ํ–ˆ๊ณ 
03:13
and you've adjusted your communication style for your request.
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์š”์ฒญ์— ๋Œ€ํ•œ ์ปค๋ฎค๋‹ˆ์ผ€์ด์…˜ ์Šคํƒ€์ผ์„ ์กฐ์ •ํ–ˆ์Šต๋‹ˆ๋‹ค. ๊ท€ํ•˜์˜ ์š”์ฒญ์— ๋”ฐ๋ผ์•ผ ํ• 
03:17
Here are three very simple golden rules to follow in your
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์„ธ ๊ฐ€์ง€ ๋งค์šฐ ๊ฐ„๋‹จํ•œ ํ™ฉ๊ธˆ๋ฅ ์ด โ€‹โ€‹์žˆ์Šต๋‹ˆ๋‹ค
03:21
request. Be polite,
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. ์ •์ค‘ํ•˜๊ฒŒ ํ–‰๋™ํ•˜๊ณ 
03:24
preface with a reason and request a specific action.
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์ด์œ ๋ฅผ ๋งํ•˜๋ฉฐ ๊ตฌ์ฒด์ ์ธ ์กฐ์น˜๋ฅผ ์š”์ฒญํ•˜์‹ญ์‹œ์˜ค.
03:29
If you follow those three steps, your request will be simple and clear.
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์ด ์„ธ ๋‹จ๊ณ„๋ฅผ ๋”ฐ๋ฅด๋ฉด ์š”์ฒญ์ด ๊ฐ„๋‹จํ•˜๊ณ  ๋ช…ํ™•ํ•ด์ง‘๋‹ˆ๋‹ค.
03:34
And finally, step number four, be open to finding alternatives.
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๋งˆ์ง€๋ง‰์œผ๋กœ ๋„ค ๋ฒˆ์งธ ๋‹จ๊ณ„๋Š” ๋Œ€์•ˆ์„ ์ฐพ๋Š” ๋ฐ ๊ฐœ๋ฐฉ์ ์ž…๋‹ˆ๋‹ค.
03:39
One of the reasons we feel uncomfortable and awkward asking for someone else's
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์šฐ๋ฆฌ๊ฐ€ ๋‹ค๋ฅธ ์‚ฌ๋žŒ์˜ ์‹œ๊ฐ„์„ ์š”๊ตฌํ•˜๋Š” ๊ฒƒ์„ ๋ถˆํŽธํ•˜๊ณ  ์–ด์ƒ‰ํ•˜๊ฒŒ ๋Š๋ผ๋Š” ์ด์œ  ์ค‘ ํ•˜๋‚˜๋Š”
03:43
time is we worry that they might say no, they just don't have time for us.
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๊ทธ๋“ค์ด ์šฐ๋ฆฌ๋ฅผ ์œ„ํ•œ ์‹œ๊ฐ„์ด ์—†์–ด์„œ ๊ฑฐ์ ˆํ• ๊นŒ๋ด ๊ฑฑ์ •ํ•˜๊ธฐ ๋•Œ๋ฌธ์ž…๋‹ˆ๋‹ค. ์š”์ฒญ์„ ํ•˜๊ธฐ ์ „์—
03:47
And that might be frustrating because we really need their input or help
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์˜๊ฒฌ์ด๋‚˜ ๋„์›€์ด ์ ˆ์‹คํžˆ ํ•„์š”ํ•˜๊ธฐ ๋•Œ๋ฌธ์— ์‹ค๋ง์Šค๋Ÿฌ์šธ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค
03:52
before you make that request. It's really important to know that yes,
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. ์˜ˆ,
03:57
your request may be denied for reasons that are totally unrelated to you.
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๊ท€ํ•˜์™€ ์ „ํ˜€ ๊ด€๋ จ์ด ์—†๋Š” ์ด์œ ๋กœ ๊ท€ํ•˜์˜ ์š”์ฒญ์ด ๊ฑฐ๋ถ€๋  ์ˆ˜ ์žˆ๋‹ค๋Š” ์‚ฌ์‹ค์„ ์•„๋Š” ๊ฒƒ์ด ์ •๋ง ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค.
04:02
And it's important to be open to alternatives.
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๊ทธ๋ฆฌ๊ณ  ๋Œ€์•ˆ์— ์—ด๋ ค ์žˆ๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. ์š”์ฒญ์„ ํ• 
04:06
To avoid awkwardness when you're making your request,
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๋•Œ ์–ด์ƒ‰ํ•จ์„ ํ”ผํ•˜๊ธฐ ์œ„ํ•ด
04:08
with those three golden rules,
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์„ธ ๊ฐ€์ง€ ํ™ฉ๊ธˆ๋ฅ ์„ ์‚ฌ์šฉํ•˜์—ฌ
04:12
at the end you can open the door to alternatives,
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๋งˆ์ง€๋ง‰์— ๋Œ€์•ˆ์˜ ๋ฌธ์„ ์—ด ์ˆ˜
04:15
and here are a few great phrases to use in English to do that. Number one,
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์žˆ์œผ๋ฉฐ ์—ฌ๊ธฐ์— ์˜์–ด๋กœ ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ๋Š” ๋ช‡ ๊ฐ€์ง€ ํ›Œ๋ฅญํ•œ ๋ฌธ๊ตฌ๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค . ์ฒซ์งธ,
04:20
if the proposed time doesn't work, please let me know.
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์ œ์•ˆ๋œ ์‹œ๊ฐ„์ด ์ž‘๋™ํ•˜์ง€ ์•Š์œผ๋ฉด ์•Œ๋ ค์ฃผ์„ธ์š”.
04:23
And we'll find a more convenient time. Number two, if noon doesn't work,
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๊ทธ๋ฆฌ๊ณ  ์šฐ๋ฆฌ๋Š” ๋” ํŽธ๋ฆฌํ•œ ์‹œ๊ฐ„์„ ์ฐพ์„ ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๋‘ ๋ฒˆ์งธ, ์ •์˜ค๊ฐ€ ์•ˆ ๋˜๋ฉด
04:28
let me know a timeframe that works for you. If this week is busy for you,
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์‹œ๊ฐ„์„ ์•Œ๋ ค์ฃผ์„ธ์š” . ์ด๋ฒˆ ์ฃผ์— ๋ฐ”์˜์‹œ๋ฉด
04:31
I'm open to scheduling a meeting next week. And number four,
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๋‹ค์Œ ์ฃผ์— ํšŒ์˜ ์ผ์ •์„ ์žก์„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ๋„ท์งธ,
04:35
if Friday's not convenient, let's find another time that works for both of us.
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๊ธˆ์š”์ผ์ด ๋ถˆํŽธํ•˜๋‹ค๋ฉด ์šฐ๋ฆฌ ๋ชจ๋‘์—๊ฒŒ ๋งž๋Š” ๋‹ค๋ฅธ ์‹œ๊ฐ„์„ ์ฐพ์ž.
04:39
All four of those phrases are commonly used when we're opening the door to
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์ด ๋„ค ๊ฐ€์ง€ ๋ฌธ๊ตฌ๋Š” ๋ชจ๋‘ ์šฐ๋ฆฌ๊ฐ€ ๋Œ€์•ˆ์˜ ๋ฌธ์„ ์—ด ๋•Œ ์ผ๋ฐ˜์ ์œผ๋กœ ์‚ฌ์šฉ๋˜๋ฉฐ
04:44
alternatives, they're perfectly polite and professional.
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์™„๋ฒฝํ•˜๊ฒŒ ์˜ˆ์˜ ๋ฐ”๋ฅด๊ณ  ์ „๋ฌธ์ ์ž…๋‹ˆ๋‹ค. ์š”์ฒญ์„ ์ค€๋น„ํ•˜๋Š” ๋ฐ
04:47
Now that we have those four steps to help you in preparing to make your request,
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๋„์›€์ด ๋˜๋Š” ๋„ค ๊ฐ€์ง€ ๋‹จ๊ณ„๊ฐ€ ์žˆ์œผ๋ฏ€๋กœ ์ด์ œ
04:51
let's look at a few very common scenarios and
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๋ช‡ ๊ฐ€์ง€ ๋งค์šฐ ์ผ๋ฐ˜์ ์ธ ์‹œ๋‚˜๋ฆฌ์˜ค์™€ ์ด
04:56
how you could put all of this together. In scenario, number one,
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๋ชจ๋“  ๊ฒƒ์„ ํ†ตํ•ฉํ•  ์ˆ˜ ์žˆ๋Š” ๋ฐฉ๋ฒ•์„ ์‚ดํŽด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค . ์‹œ๋‚˜๋ฆฌ์˜ค์—์„œ ์ฒซ ๋ฒˆ์งธ๋Š” ์ƒ์‚ฌ
05:00
requesting a meeting with your boss. As you know,
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์™€์˜ ๋งŒ๋‚จ์„ ์š”์ฒญํ•˜๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค . ์•„์‹œ๋‹ค์‹œํ”ผ ์ง์žฅ์—์„œ
05:03
there are times at work when you need a more in-depth discussion with your boss,
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05:08
whether it's about an upcoming deadline or getting more details on a project
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๋‹ค๊ฐ€์˜ค๋Š” ๊ธฐํ•œ์— ๊ด€ํ•œ ๊ฒƒ์ด๋“  ์š”์ฒญํ•˜๊ธฐ ์ „์— ํ”„๋กœ์ ํŠธ์— ๋Œ€ํ•œ ์ž์„ธํ•œ ์ •๋ณด๋ฅผ ์–ป๋Š” ๊ฒƒ์ด๋“  ์ƒ๊ด€์—†์ด ์ƒ์‚ฌ์™€ ๋” ์‹ฌ๋„ ์žˆ๋Š” ๋…ผ์˜๊ฐ€ ํ•„์š”ํ•œ ๊ฒฝ์šฐ๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค.
05:12
before you make the request,
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05:14
follow the steps that we've talked about and consider the level of formality
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์šฐ๋ฆฌ๊ฐ€ ์ด์•ผ๊ธฐํ•œ ๋‹จ๊ณ„๋ฅผ ๋”ฐ๋ฅด์‹ญ์‹œ์˜ค. ๋‹ค์‹œ ์‚ฌ์šฉํ•˜๊ณ  ์‹ถ์€ ๊ฒฉ์‹์˜ ์ˆ˜์ค€์„ ๊ณ ๋ คํ•˜๊ณ 
05:19
that you want to use again,
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05:21
think about your boss's preferred communication style.
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์ƒ์‚ฌ๊ฐ€ ์„ ํ˜ธํ•˜๋Š” ์ปค๋ฎค๋‹ˆ์ผ€์ด์…˜ ์Šคํƒ€์ผ์— ๋Œ€ํ•ด ์ƒ๊ฐํ•˜์‹ญ์‹œ์˜ค.
05:24
Does he or she typically communicate in a more formal or casual way
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๊ทธ ๋˜๋Š” ๊ทธ๋…€๋Š” ์ผ๋ฐ˜์ ์œผ๋กœ ํ•ด๋‹น ์ •๋ณด๋ฅผ ๊ณ ๋ คํ•˜์—ฌ ์ข€ ๋” ๊ณต์‹์ ์ด๊ฑฐ๋‚˜ ์ผ์ƒ์ ์ธ ๋ฐฉ์‹์œผ๋กœ ์˜์‚ฌ ์†Œํ†ต์„ ํ•ฉ๋‹ˆ๊นŒ?
05:30
taking that information into account will help you phrase your request.
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๊ท€ํ•˜์˜ ์š”์ฒญ์„ ํ‘œํ˜„ํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค.
05:34
Here's a great example to use. I've been working toward meeting my deadlines,
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๋‹ค์Œ์€ ์‚ฌ์šฉํ•˜๊ธฐ์— ์ข‹์€ ์˜ˆ์ž…๋‹ˆ๋‹ค. ๊ธฐํ•œ์„ ๋งž์ถ”๊ธฐ ์œ„ํ•ด ๋…ธ๋ ฅํ•ด ์™”์ง€๋งŒ
05:38
but I need more clarity on which tasks to prioritize.
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์–ด๋–ค ์ž‘์—…์˜ ์šฐ์„  ์ˆœ์œ„๋ฅผ ์ •ํ•ด์•ผ ํ•˜๋Š”์ง€ ๋” ๋ช…ํ™•ํ•˜๊ฒŒ ํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค. ์›”์š”์ผ 1์‹œ 30๋ถ„์—
05:42
Are you available for a 20 minute meeting on Monday at 1:30? In that example,
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20๋ถ„ ํšŒ์˜ ๊ฐ€๋Šฅํ•ฉ๋‹ˆ๊นŒ ? ๊ทธ ์˜ˆ์—์„œ
05:47
not only have I followed the three golden rules of being polite prefacing with a
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๋‚˜๋Š” ์ด์œ ๋ฅผ ๋งํ•˜๊ณ  ์กฐ์น˜๋ฅผ ์š”์ฒญํ•˜๋Š” ์ •์ค‘ํ•จ์˜ ์„ธ ๊ฐ€์ง€ ํ™ฉ๊ธˆ๋ฅ ์„ ๋”ฐ๋ž์„
05:51
reason and requesting an action,
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05:54
but I've also prioritized specificity.
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๋ฟ๋งŒ ์•„๋‹ˆ๋ผ ๊ตฌ์ฒด์ ๋„ ์šฐ์„  ์ˆœ์œ„๋ฅผ ๋‘์—ˆ์Šต๋‹ˆ๋‹ค.
05:57
My request includes a specific date and time,
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๋‚ด ์š”์ฒญ์—๋Š” ํŠน์ • ๋‚ ์งœ์™€ ์‹œ๊ฐ„, ๋…ผ์˜ํ•˜๊ณ 
06:01
as well as the topic that I want to discuss. Since your boss is busy,
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์‹ถ์€ ์ฃผ์ œ๊ฐ€ ํฌํ•จ๋ฉ๋‹ˆ๋‹ค . ๋‹น์‹ ์˜ ์ƒ์‚ฌ๋Š” ๋ฐ”์˜๊ธฐ ๋•Œ๋ฌธ์— ๊ฐ„๊ฒฐํ•˜๊ณ  ๋ช…ํ™•ํ•œ ์š”์ฒญ์„
06:06
they will definitely appreciate a concise, clear request.
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๋ถ„๋ช…ํžˆ ๊ณ ๋ง™๊ฒŒ ์ƒ๊ฐํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค .
06:10
And now scenario number two,
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์ด์ œ ๋‘ ๋ฒˆ์งธ ์‹œ๋‚˜๋ฆฌ์˜ค๋Š” ์–ด๋–ค ๊ณ ๊ฐ๊ณผ ๊ณ ๊ฐ๊ณผ์˜
06:12
when you need to request a meeting with a client with any client,
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ํšŒ์˜๋ฅผ ์š”์ฒญํ•ด์•ผ ํ•  ๋•Œ
06:16
communicating with professionalism and brevity will help you avoid
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์ „๋ฌธ์„ฑ ๊ณผ ๊ฐ„๊ฒฐํ•จ์œผ๋กœ ์˜์‚ฌ ์†Œํ†ตํ•˜๋ฉด ์ž˜๋ชป๋œ ์˜์‚ฌ ์†Œํ†ต์„ ํ”ผํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค
06:20
miscommunication. In this scenario,
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. ์ด ์‹œ๋‚˜๋ฆฌ์˜ค์—์„œ๋Š”
06:23
we can follow the rules that you've discussed and add extra details for
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๊ท€ํ•˜๊ฐ€ ๋…ผ์˜ํ•œ ๊ทœ์น™์„ ๋”ฐ๋ฅผ ์ˆ˜ ์žˆ์œผ๋ฉฐ
06:27
clarity on why we're making this request for this scenario.
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์ด ์‹œ๋‚˜๋ฆฌ์˜ค์— ๋Œ€ํ•ด ์ด๋Ÿฌํ•œ ์š”์ฒญ์„ ํ•˜๋Š” ์ด์œ ๋ฅผ ๋ช…ํ™•ํžˆ ํ•˜๊ธฐ ์œ„ํ•ด ์ถ”๊ฐ€ ์„ธ๋ถ€ ์ •๋ณด๋ฅผ ์ถ”๊ฐ€ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
06:32
I have two examples for you. One is more formal,
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๋‘ ๊ฐ€์ง€ ์˜ˆ๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค . ํ•˜๋‚˜๋Š” ์ข€ ๋” ๊ฒฉ์‹์„ ์ฐจ๋ฆฐ ๊ฒƒ์ด๊ณ ,
06:36
the other more casual with clients. Again,
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๋‹ค๋ฅธ ํ•˜๋‚˜๋Š” ๊ณ ๊ฐ๋“ค์—๊ฒŒ ์ข€ ๋” ์บ์ฃผ์–ผํ•œ ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๋‹ค์‹œ ๋งํ•˜์ง€๋งŒ,
06:39
we want to adjust our language for the individual and the situation.
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์šฐ๋ฆฌ๋Š” ๊ฐœ์ธ๊ณผ ์ƒํ™ฉ์— ๋งž๊ฒŒ ์–ธ์–ด๋ฅผ ์กฐ์ •ํ•˜๊ณ ์ž ํ•ฉ๋‹ˆ๋‹ค .
06:44
Let's start with the formal example.
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๊ณต์‹์ ์ธ ์˜ˆ๋ถ€ํ„ฐ ์‹œ์ž‘ํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค.
06:46
We're making great progress on this project.
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์šฐ๋ฆฌ๋Š” ์ด ํ”„๋กœ์ ํŠธ์—์„œ ํฐ ์ง„์ „์„ ์ด๋ฃจ๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
06:49
And I'd like to discuss a few options before we proceed further,
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๊ทธ๋ฆฌ๊ณ  ๋” ์ง„ํ–‰ํ•˜๊ธฐ ์ „์— ๋ช‡ ๊ฐ€์ง€ ์˜ต์…˜์— ๋Œ€ํ•ด ๋…ผ์˜ํ•˜๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค. ์ด๋ฅผ ์œ„ํ•ด
06:53
when would be the most convenient day and time to schedule a 30 minute meeting
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30๋ถ„ ํšŒ์˜ ์ผ์ •์„ ์žก๊ธฐ์— ๊ฐ€์žฅ ํŽธ๋ฆฌํ•œ ๋‚ ์งœ์™€ ์‹œ๊ฐ„์€ ์–ธ์ œ์ž…๋‹ˆ๊นŒ?
06:57
for this. And now option two, which is a bit more casual.
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์ด์ œ ์˜ต์…˜ 2๋Š” ์ข€ ๋” ์บ์ฃผ์–ผํ•ฉ๋‹ˆ๋‹ค.
07:01
The project is coming along together well,
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์ด ํ”„๋กœ์ ํŠธ๋Š” ์ž˜ ์ง„ํ–‰๋˜๊ณ 
07:03
and there are quite a few options to explore.
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์žˆ์œผ๋ฉฐ ํƒ์ƒ‰ํ•  ์ˆ˜ ์žˆ๋Š” ์˜ต์…˜์ด ์ƒ๋‹นํžˆ ๋งŽ์Šต๋‹ˆ๋‹ค. ๋‘ ๊ฐ€์ง€ ์š”์ฒญ์— ๋Œ€ํ•ด ๊ธˆ์š”์ผ ์ ์‹ฌ ์‹œ๊ฐ„์—
07:06
Would you be free to discuss the options over lunch on Friday in both of those
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์˜ต์…˜์— ๋Œ€ํ•ด ์ž์œ ๋กญ๊ฒŒ ๋…ผ์˜ํ•  ์ˆ˜ ์žˆ๊ฒ ์Šต๋‹ˆ๊นŒ?
07:10
requests,
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07:11
I provided a brief update on the project and a reason before
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์ €๋Š” ๋‹ค๋ฅธ ์‚ฌ๋žŒ์˜ ์‹œ๊ฐ„์„ ์š”์ฒญํ•˜๊ธฐ ์ „์— ํ”„๋กœ์ ํŠธ์— ๋Œ€ํ•œ ๊ฐ„๋žตํ•œ ์—…๋ฐ์ดํŠธ์™€ ์ด์œ ๋ฅผ ์ œ๊ณตํ–ˆ์Šต๋‹ˆ๋‹ค
07:16
making the request for someone else's time.
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.
07:19
And you may have also noticed that I used the modal wood to make the request
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๊ทธ๋ฆฌ๊ณ  ์š”์ฒญ์„
07:24
more polite. And now let's move on to scenario number three,
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์ข€ ๋” ๊ณต์†ํ•˜๊ฒŒ ํ•˜๊ธฐ ์œ„ํ•ด ๋ชจ๋‹ฌ ์šฐ๋“œ๋ฅผ ์‚ฌ์šฉํ–ˆ๋‹ค๋Š” ๊ฒƒ๋„ ๋ˆˆ์น˜์ฑ„์…จ์„ ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์ด์ œ ์„ธ ๋ฒˆ์งธ ์‹œ๋‚˜๋ฆฌ์˜ค๋กœ ๋„˜์–ด๊ฐ€๊ฒ ์Šต๋‹ˆ๋‹ค. ํšŒ์˜๋ฅผ ์œ„ํ•ด์„œ๋“  ๋„์›€์„ ์œ„ํ•ด ๋™๋ฃŒ์˜ ์‹œ๊ฐ„์„
07:28
when you want to request your coworker's time,
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์š”์ฒญํ•˜๊ณ  ์‹ถ์„ ๋•Œ
07:31
whether for a meeting or for help, of course,
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07:33
we want to continue following our three golden rules and we want to
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์šฐ๋ฆฌ๋Š” ์„ธ ๊ฐ€์ง€ ํ™ฉ๊ธˆ๋ฅ ์„ ๊ณ„์† ๋”ฐ๋ฅด๊ณ 
07:38
consider communication style with coworkers.
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๋™๋ฃŒ์™€์˜ ์ปค๋ฎค๋‹ˆ์ผ€์ด์…˜ ์Šคํƒ€์ผ์„ ๊ณ ๋ คํ•˜๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค. ์ „๋ฐ˜์ ์ธ ์ง์žฅ ๋ฌธํ™”์—
07:42
It's important to think about overall workplace culture,
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๋Œ€ํ•ด ์ƒ๊ฐํ•˜๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค .
07:46
is the team or casual and informal in their approach,
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ํŒ€ ๋˜๋Š” ๊ทธ๋“ค์˜ ์ ‘๊ทผ ๋ฐฉ์‹์ด ์บ์ฃผ์–ผํ•˜๊ณ  ๋น„๊ณต์‹์ ์ž…๋‹ˆ๊นŒ,
07:49
or are they quite formal?
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์•„๋‹ˆ๋ฉด ๊ฝค ํ˜•์‹์ ์ž…๋‹ˆ๊นŒ?
07:52
Definitely take that into consideration when you're putting your request
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์š”์ฒญ์„
07:55
together again, here, I have two examples for you.
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๋‹ค์‹œ ํ•ฉ์น  ๋•Œ ํ™•์‹คํžˆ ๊ณ ๋ คํ•˜์‹ญ์‹œ์˜ค. ์—ฌ๊ธฐ์— ๋‘ ๊ฐ€์ง€ ์˜ˆ๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค.
07:59
One that is a bit more formal,
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ํ•˜๋‚˜๋Š” ์ข€ ๋” ๊ฒฉ์‹์„ ์ฐจ๋ฆฌ๋Š” ๊ฒƒ์ด๊ณ ,
08:00
the other more casual for how you might approach asking a coworker for
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๋‹ค๋ฅธ ํ•˜๋‚˜๋Š” ๋™๋ฃŒ์—๊ฒŒ ์‹œ๊ฐ„์„ ๋‚ด๋‹ฌ๋ผ๊ณ  ๋ถ€ํƒํ•˜๋Š” ๋ฐฉ๋ฒ•์— ๋Œ€ํ•œ ์ข€ ๋” ์บ์ฃผ์–ผํ•œ ๊ฒƒ์ž…๋‹ˆ๋‹ค
08:05
his or her time. Let's take a look at the formal example. First,
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. ๊ณต์‹์ ์ธ ์˜ˆ๋ฅผ ์‚ดํŽด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค. ๋จผ์ €, ๊ต์œก ์ž๋ฃŒ๋ฅผ ํ†ตํ•ด
08:09
I've been working my way through the training material,
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๋‚˜๋ฆ„๋Œ€๋กœ ์ž‘์—…ํ•ด ์™”์ง€๋งŒ
08:12
but I'd appreciate your guidance on a few things.
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๋ช‡ ๊ฐ€์ง€ ์‚ฌํ•ญ์— ๋Œ€ํ•ด ์•ˆ๋‚ดํ•ด ์ฃผ์‹œ๋ฉด ๊ฐ์‚ฌํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค. ์ด๋ฒˆ ์ฃผ์— ๋‹น์‹ ์—๊ฒŒ ํŽธ๋ฆฌํ•œ ์‹œ๊ฐ„์—
08:15
Would it be possible to discuss this at a time that's convenient for you this
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์ด๊ฒƒ์„ ๋…ผ์˜ํ•˜๋Š” ๊ฒƒ์ด ๊ฐ€๋Šฅํ• ๊นŒ์š”
08:19
week? And example number two,
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? ๋‘ ๋ฒˆ์งธ ์˜ˆ๋Š”
08:22
in a more casual tone, I've been working my way through the training material,
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์ข€ ๋” ์บ์ฃผ์–ผํ•œ ์–ด์กฐ๋กœ ๊ต์œก ์ž๋ฃŒ๋ฅผ ํ†ตํ•ด ์ž‘์—…ํ•ด ์™”์ง€๋งŒ
08:27
but I'd love to get some pointers from you.
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๋ช‡ ๊ฐ€์ง€ ์กฐ์–ธ์„ ๋“ฃ๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค.
08:29
Would you be free to discuss the training over a cup of coffee this week?
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์ด๋ฒˆ ์ฃผ์— ์ปคํ”ผ ํ•œ ์ž”์„ ๋งˆ์‹œ๋ฉฐ ๊ต์œก์— ๋Œ€ํ•ด ์ž์œ ๋กญ๊ฒŒ ๋…ผ์˜ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๊นŒ?
08:33
And finally,
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08:33
our last scenario for today is how to make a cold request.
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๋งˆ์ง€๋ง‰์œผ๋กœ
์˜ค๋Š˜์˜ ๋งˆ์ง€๋ง‰ ์‹œ๋‚˜๋ฆฌ์˜ค๋Š” ์ฝœ๋“œ ์š”์ฒญ์„ ๋งŒ๋“œ๋Š” ๋ฐฉ๋ฒ•์ž…๋‹ˆ๋‹ค.
08:38
In other words, how to ask for someone else's time when you don't know them,
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์ฆ‰, ๋ชจ๋ฅด๋Š” ๋‹ค๋ฅธ ์‚ฌ๋žŒ์˜ ์‹œ๊ฐ„์„ ์š”์ฒญํ•˜๋Š” ๋ฐฉ๋ฒ•,
08:42
this might be a potential new client. For example,
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์ด๊ฒƒ์ด ์ž ์žฌ์ ์ธ ์‹ ๊ทœ ๊ณ ๊ฐ์ผ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด,
08:45
these situations are the toughest because we have no idea what
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์ด๋Ÿฌํ•œ ์ƒํ™ฉ์€
08:50
their communication style might be.
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๊ทธ๋“ค์˜ ์˜์‚ฌ ์†Œํ†ต ์Šคํƒ€์ผ์ด ๋ฌด์—‡์ธ์ง€ ์ „ํ˜€ ๋ชจ๋ฅด๊ธฐ ๋•Œ๋ฌธ์— ๊ฐ€์žฅ ์–ด๋ ต์Šต๋‹ˆ๋‹ค.
08:53
And it can be difficult muster up the courage to ask for
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๊ทธ๋ฆฌ๊ณ  ํ•œ ๋ฒˆ๋„ ๋งŒ๋‚œ ์ ์ด ์—†๋Š”
08:58
someone else's time when we've never met them before.
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๋‹ค๋ฅธ ์‚ฌ๋žŒ์˜ ์‹œ๊ฐ„์„ ์š”์ฒญํ•˜๋Š” ๊ฒƒ์€ ์šฉ๊ธฐ๋ฅผ ๋‚ด๊ธฐ ์–ด๋ ค์šธ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค .
09:01
As you prepare to make that request, you have a couple of options. First,
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์š”์ฒญ์„ ์ค€๋น„ํ•  ๋•Œ ๋ช‡ ๊ฐ€์ง€ ์˜ต์…˜์ด ์žˆ์Šต๋‹ˆ๋‹ค. ๋จผ์ €, ์ด ๊ฐœ์ธ์˜ ์˜์‚ฌ์†Œํ†ต ์Šคํƒ€์ผ์„ ์‹๋ณ„ํ•  ์ˆ˜ ์žˆ๋Š”์ง€
09:05
you can do some research to see if you can identify this individual's
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์•Œ์•„๋ณด๊ธฐ ์œ„ํ•ด ๋ช‡ ๊ฐ€์ง€ ์กฐ์‚ฌ๋ฅผ ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค
09:10
communication style.
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.
09:12
Do you have any emails from them or are there any blog posts or articles that
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๊ทธ๋“ค๋กœ๋ถ€ํ„ฐ ์˜จ ์ด๋ฉ”์ผ์ด ์žˆ๊ฑฐ๋‚˜ ๊ทธ๋“ค์ด ์˜จ๋ผ์ธ์— ์ž‘์„ฑํ•œ ๋ธ”๋กœ๊ทธ ๊ฒŒ์‹œ๋ฌผ์ด๋‚˜ ๊ธฐ์‚ฌ๊ฐ€ ์žˆ์Šต๋‹ˆ๊นŒ
09:16
they've written online?
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?
09:18
You can review that material to get a sense of how they communicate,
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09:22
if you can't find anything.
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์•„๋ฌด ๊ฒƒ๋„ ์ฐพ์„ ์ˆ˜ ์—†๋Š” ๊ฒฝ์šฐ ํ•ด๋‹น ์ž๋ฃŒ๋ฅผ ๊ฒ€ํ† ํ•˜์—ฌ ์˜์‚ฌ ์†Œํ†ต ๋ฐฉ์‹์„ ํŒŒ์•…ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
09:24
And you're not sure it's always the best choice to be more professional
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๊ทธ๋ฆฌ๊ณ 
09:29
and formal in your request.
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๊ท€ํ•˜์˜ ์š”์ฒญ์— ๋ณด๋‹ค ์ „๋ฌธ์ ์ด๊ณ  ๊ฒฉ์‹์„ ์ฐจ๋ฆฌ๋Š” ๊ฒƒ์ด ํ•ญ์ƒ ์ตœ์„ ์˜ ์„ ํƒ์ธ์ง€ ํ™•์‹ ํ•  ์ˆ˜ ์—†์Šต๋‹ˆ๋‹ค.
09:31
Here are a couple of examples following all the steps that we've talked about
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๋‹ค์Œ์€ ์˜ค๋Š˜ ์ด์•ผ๊ธฐํ•œ ๋ชจ๋“  ๋‹จ๊ณ„๋ฅผ ๋”ฐ๋ฅด๋Š” ๋ช‡ ๊ฐ€์ง€ ์˜ˆ์ž…๋‹ˆ๋‹ค
09:35
today. Here's the first example.
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. ๋‹ค์Œ์€ ์ฒซ ๋ฒˆ์งธ ์˜ˆ์ž…๋‹ˆ๋‹ค. ๋„์‹œ ์ง€์—ญ์˜ ์นœํ™˜๊ฒฝ ๊ฒฝ๊ด€์— ๋Œ€ํ•œ
09:37
I really enjoyed your presentation on eco-friendly landscapes in urban
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๋ฐœํ‘œ๊ฐ€ ์ •๋ง ์ฆ๊ฑฐ์› ์Šต๋‹ˆ๋‹ค
09:42
areas. I'm working on a new project with the same goals,
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. ์ €๋Š” ๊ฐ™์€ ๋ชฉํ‘œ๋ฅผ ๊ฐ€์ง„ ์ƒˆ ํ”„๋กœ์ ํŠธ๋ฅผ ์ง„ํ–‰ํ•˜๊ณ 
09:46
and I'd really appreciate your insights.
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์žˆ๋Š”๋ฐ ์—ฌ๋Ÿฌ๋ถ„์˜ ํ†ต์ฐฐ๋ ฅ์— ์ง„์‹ฌ์œผ๋กœ ๊ฐ์‚ฌ๋“œ๋ฆฝ๋‹ˆ๋‹ค. ํŽธ๋ฆฌํ•œ
09:48
Would it be possible to schedule a brief meeting to discuss this at a time
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์‹œ๊ฐ„์— ์ด ๋ฌธ์ œ๋ฅผ ๋…ผ์˜ํ•˜๊ธฐ ์œ„ํ•ด ๊ฐ„๋‹จํ•œ ํšŒ์˜ ์ผ์ •์„ ์žก๋Š” ๊ฒƒ์ด ๊ฐ€๋Šฅํ•ฉ๋‹ˆ๊นŒ
09:52
that's convenient for you?
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?
09:54
You may have noticed that that example is quite formal.
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๋‹น์‹ ์€ ๊ทธ ์˜ˆ๊ฐ€ ๋งค์šฐ ํ˜•์‹์ ์ด๋ผ๋Š” ๊ฒƒ์„ ์•Œ์•„์ฐจ๋ ธ์„ ๊ฒƒ์ž…๋‹ˆ๋‹ค.
09:57
So now let's look at a semiformal example.
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์ด์ œ ๋ฐ˜์ •ํ˜•ํ™”๋œ ์˜ˆ๋ฅผ ์‚ดํŽด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค.
10:01
I loved reading your posts on different ways to communicate at work.
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์ง์žฅ์—์„œ ์˜์‚ฌ ์†Œํ†ตํ•˜๋Š” ๋‹ค์–‘ํ•œ ๋ฐฉ๋ฒ•์— ๋Œ€ํ•œ ๊ฒŒ์‹œ๋ฌผ์„ ์ฝ๋Š” ๊ฒƒ์„ ์ข‹์•„ํ–ˆ์Šต๋‹ˆ๋‹ค.
10:04
And I'd love to get your advice on how to deal with a difficult boss,
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๊ทธ๋ฆฌ๊ณ  ์–ด๋ ค์šด ์ƒ์‚ฌ๋ฅผ ๋‹ค๋ฃจ๋Š” ๋ฐฉ๋ฒ•์— ๋Œ€ํ•œ ์กฐ์–ธ์„ ๋“ฃ๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค.
10:09
because it's a situation I'm in right now.
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์ง€๊ธˆ ์ œ๊ฐ€ ์ฒ˜ํ•œ ์ƒํ™ฉ์ด๊ธฐ ๋•Œ๋ฌธ์ž…๋‹ˆ๋‹ค.
10:12
Would you be available to give me some pointers over a cup of coffee this week?
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์ด๋ฒˆ ์ฃผ์— ์ปคํ”ผ ํ•œ ์ž”์— ๋Œ€ํ•œ ๋ช‡ ๊ฐ€์ง€ ์ง€์นจ์„ ์ œ๊ณตํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๊นŒ?
10:16
Or would you be available to meet briefly online this week?
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์•„๋‹ˆ๋ฉด ์ด๋ฒˆ ์ฃผ์— ์˜จ๋ผ์ธ์œผ๋กœ ๊ฐ„๋‹จํžˆ ๋งŒ๋‚  ์ˆ˜ ์žˆ์Šต๋‹ˆ๊นŒ?
10:19
Let's pause here for a moment and reflect on those last two examples because
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์—ฌ๊ธฐ์„œ ์ž ์‹œ ๋ฉˆ์ถ”๊ณ  ๋งˆ์ง€๋ง‰ ๋‘ ๊ฐ€์ง€ ์˜ˆ๋ฅผ ์ƒ๊ฐํ•ด ๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค.
10:23
there's something really important there. In these examples,
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์ •๋ง ์ค‘์š”ํ•œ ๊ฒƒ์ด ์žˆ๊ธฐ ๋•Œ๋ฌธ์ž…๋‹ˆ๋‹ค . ์ด ์˜ˆ์—์„œ๋Š”
10:27
I'm making a cold call or making a cold request. Again,
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์ฝœ๋“œ ์ฝœ์„ ํ•˜๊ฑฐ๋‚˜ ์ฝœ๋“œ ์š”์ฒญ์„ ํ•ฉ๋‹ˆ๋‹ค. ๋‹ค์‹œ ๋งํ•˜์ง€๋งŒ,
10:32
I'm asking for someone's time and this is an individual I don't have
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๋‚˜๋Š” ๋ˆ„๊ตฐ๊ฐ€์˜ ์‹œ๊ฐ„์„ ์š”๊ตฌํ•˜๊ณ  ์žˆ์œผ๋ฉฐ ์ด๊ฒƒ์€ ๋‚˜์™€ ๊ธฐ์กด ๊ด€๊ณ„๊ฐ€ ์—†๋Š” ๊ฐœ์ธ์ž…๋‹ˆ๋‹ค
10:37
a preexisting relationship with. So in my request,
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. ๊ทธ๋ž˜์„œ ๋‚ด ์š”์ฒญ์—์„œ
10:41
I'm starting by making a connection to their work.
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๋‚˜๋Š” ๊ทธ๋“ค์˜ ์ž‘์—…์— ์—ฐ๊ฒฐํ•˜๋Š” ๊ฒƒ์œผ๋กœ ์‹œ์ž‘ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
10:44
I'm acknowledging a presentation or a blog post that this person has written
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๋‚˜๋Š” ์ด ์‚ฌ๋žŒ์ด
10:49
in doing that. I'm creating a sense of familiarity. In addition to that,
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๊ทธ ๊ณผ์ •์—์„œ ์ž‘์„ฑํ•œ ํ”„๋ฆฌ์  ํ…Œ์ด์…˜์ด๋‚˜ ๋ธ”๋กœ๊ทธ ๊ฒŒ์‹œ๋ฌผ์„ ์ธ์ •ํ•ฉ๋‹ˆ๋‹ค. ์นœ๊ทผ๊ฐ์„ ๋งŒ๋“ค๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค . ๊ฒŒ๋‹ค๊ฐ€
10:54
I was very careful with word choice here. Again,
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์—ฌ๊ธฐ์„œ ๋‹จ์–ด ์„ ํƒ์— ๋งค์šฐ ์‹ ์ค‘ํ–ˆ์Šต๋‹ˆ๋‹ค. ๋‹ค์‹œ ๋งํ•˜์ง€๋งŒ
10:58
this is an individual I don't know.
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์ด๊ฒƒ์€ ๋‚ด๊ฐ€ ๋ชจ๋ฅด๋Š” ๊ฐœ์ธ์ž…๋‹ˆ๋‹ค.
11:00
So I have no idea how busy he or she might be,
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๊ทธ๋ž˜์„œ ๋‚˜๋Š” ๊ทธ ๋˜๋Š” ๊ทธ๋…€๊ฐ€
11:04
rather than asking for time to pick their brain.
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๊ทธ๋“ค์˜ ๋‘๋‡Œ๋ฅผ ๊ณ ๋ฅผ ์‹œ๊ฐ„์„ ์š”๊ตฌํ•˜๋Š” ๊ฒƒ๋ณด๋‹ค ์–ผ๋งˆ๋‚˜ ๋ฐ”์ ์ง€ ๋ชจ๋ฆ…๋‹ˆ๋‹ค.
11:07
I'm asking for their guidance, their insights,
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๋‚˜๋Š” ๊ทธ๋“ค์˜ ์ง€๋„, ํ†ต์ฐฐ๋ ฅ,
11:11
their expertise in doing that.
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๊ทธ ์ผ์— ๋Œ€ํ•œ ์ „๋ฌธ์„ฑ์„ ์š”๊ตฌํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
11:14
I'm hoping that they will be more receptive to giving me a little bit of their
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๋‚˜๋Š” ๊ทธ๋“ค์ด ๋‚˜์—๊ฒŒ ์•ฝ๊ฐ„์˜
11:18
time.
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์‹œ๊ฐ„์„ ์ฃผ๋Š” ๊ฒƒ์— ๋Œ€ํ•ด ๋” ์ˆ˜์šฉ์ ์ด๊ธฐ๋ฅผ ๋ฐ”๋ผ๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
11:19
And now that you have these four simple steps of how to prepare and choose
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์ด์ œ ๋‹ค๋ฅธ ์‚ฌ๋žŒ์˜ ์‹œ๊ฐ„์„ ์š”์ฒญํ•  ์˜ฌ๋ฐ”๋ฅธ ๋‹จ์–ด๋ฅผ ์ค€๋น„ํ•˜๊ณ  ์„ ํƒํ•˜๋Š” ๋ฐฉ๋ฒ•์— ๋Œ€ํ•œ ๊ฐ„๋‹จํ•œ ๋„ค ๊ฐ€์ง€ ๋‹จ๊ณ„
11:24
the right words to ask for someone else's time,
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11:26
and you have a few scenarios that you can use as examples,
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์™€ ์˜ˆ์ œ๋กœ ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ๋Š” ๋ช‡ ๊ฐ€์ง€ ์‹œ๋‚˜๋ฆฌ์˜ค๊ฐ€ ์žˆ์œผ๋ฏ€๋กœ
11:30
it's time for you to practice. I have two questions for you. Number one,
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์—ฐ์Šตํ•  ์‹œ๊ฐ„์ž…๋‹ˆ๋‹ค. ๋‘ ๊ฐ€์ง€ ์งˆ๋ฌธ์ด ์žˆ์Šต๋‹ˆ๋‹ค. ์ฒซ ๋ฒˆ์งธ, ์ด ๊ฐ•์˜๋ฅผ ์‹œ์ฒญํ•˜๋Š” ๋™์•ˆ
11:34
if you had an aha moment, a moment of insight while watching this lesson,
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์•„ํ•˜ ์ˆœ๊ฐ„, ํ†ต์ฐฐ์˜ ์ˆœ๊ฐ„์ด ์žˆ์—ˆ๋‹ค๋ฉด
11:39
I would love to know, and you can tell me about it in the comments below,
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์•Œ๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค. ์•„๋ž˜ ๋Œ“๊ธ€์—์„œ ๊ทธ๊ฒƒ์— ๋Œ€ํ•ด ๋ง์”€ํ•ด ์ฃผ์‹œ๋ฉด
11:44
and now your opportunity to practice.
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์ด์ œ ์—ฐ์Šตํ•  ๊ธฐํšŒ์ž…๋‹ˆ๋‹ค.
11:46
Do you need to ask for someone else's time this week or maybe next week,
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์ด๋ฒˆ ์ฃผ ๋˜๋Š” ๋‹ค์Œ ์ฃผ์— ๋‹ค๋ฅธ ์‚ฌ๋žŒ์˜ ์‹œ๊ฐ„์„ ์š”์ฒญํ•ด์•ผ ํ•ฉ๋‹ˆ๊นŒ?
11:51
do you need to request time from your boss, a coworker or a client?
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์ƒ์‚ฌ, ๋™๋ฃŒ ๋˜๋Š” ๊ณ ๊ฐ์—๊ฒŒ ์‹œ๊ฐ„์„ ์š”์ฒญํ•ด์•ผ ํ•ฉ๋‹ˆ๊นŒ?
11:56
If you do try putting those sentences together,
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์ด ๋ฌธ์žฅ๋“ค์„ ์กฐํ•ฉํ•˜๋ ค๊ณ  ํ•œ๋‹ค๋ฉด
12:01
get your request on paper, plan things out, share it with me here,
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์š”์ฒญ์„ ์ข…์ด์— ์ ์–ด์„œ ๊ณ„ํš์„ ์„ธ์šฐ๊ณ  ์—ฌ๊ธฐ์—์„œ ๋‚˜์™€ ๊ณต์œ ํ•˜๋ฉด ์š”์ฒญ์„
12:05
and that will help you get ready to make that request. When you need to do it.
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์ค€๋น„ํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค . ๋‹น์‹ ์ด ๊ทธ๊ฒƒ์„ ํ•  ํ•„์š”๊ฐ€์žˆ์„ ๋•Œ.
12:10
If you enjoyed this week's lesson, I would love to know.
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์ด๋ฒˆ ์ฃผ ์ˆ˜์—…์ด ์ฆ๊ฑฐ์šฐ์…จ๋‹ค๋ฉด ์•Œ๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค.
12:13
And you can tell me in one very simple way,
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ํ•œ ๊ฐ€์ง€ ์•„์ฃผ ๊ฐ„๋‹จํ•œ ๋ฐฉ๋ฒ•์œผ๋กœ ์ €์—๊ฒŒ ๋งํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
12:16
give this lesson a thumbs up here on YouTube. And while you're at it,
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์—ฌ๊ธฐ YouTube์—์„œ ์ด ๊ฐ•์˜์— ์ข‹์•„์š”๋ฅผ ๋ˆ„๋ฅด์„ธ์š” . ๊ทธ๋ฆฌ๊ณ  ๊ทธ ๋™์•ˆ
12:20
subscribe to my channel.
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์ œ ์ฑ„๋„์„ ๊ตฌ๋…ํ•˜์„ธ์š”.
12:21
So you never miss one of my Speak Confident English lessons.
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๊ทธ๋ž˜์„œ ์ œ Speak Confident English ์ˆ˜์—…์„ ํ•˜๋‚˜๋„ ๋†“์น˜์ง€ ์•Š์Šต๋‹ˆ๋‹ค. ์ €์™€
12:25
Thank you so much for joining me. And I look forward to seeing you next time.
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ํ•จ๊ป˜ ํ•ด์ฃผ์…”์„œ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ๋‹ค์Œ์— ๋˜ ๋ต™๊ธฐ๋ฅผ ๊ณ ๋Œ€ํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค.
์ด ์›น์‚ฌ์ดํŠธ ์ •๋ณด

์ด ์‚ฌ์ดํŠธ๋Š” ์˜์–ด ํ•™์Šต์— ์œ ์šฉํ•œ YouTube ๋™์˜์ƒ์„ ์†Œ๊ฐœํ•ฉ๋‹ˆ๋‹ค. ์ „ ์„ธ๊ณ„ ์ตœ๊ณ ์˜ ์„ ์ƒ๋‹˜๋“ค์ด ๊ฐ€๋ฅด์น˜๋Š” ์˜์–ด ์ˆ˜์—…์„ ๋ณด๊ฒŒ ๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๊ฐ ๋™์˜์ƒ ํŽ˜์ด์ง€์— ํ‘œ์‹œ๋˜๋Š” ์˜์–ด ์ž๋ง‰์„ ๋”๋ธ” ํด๋ฆญํ•˜๋ฉด ๊ทธ๊ณณ์—์„œ ๋™์˜์ƒ์ด ์žฌ์ƒ๋ฉ๋‹ˆ๋‹ค. ๋น„๋””์˜ค ์žฌ์ƒ์— ๋งž์ถฐ ์ž๋ง‰์ด ์Šคํฌ๋กค๋ฉ๋‹ˆ๋‹ค. ์˜๊ฒฌ์ด๋‚˜ ์š”์ฒญ์ด ์žˆ๋Š” ๊ฒฝ์šฐ ์ด ๋ฌธ์˜ ์–‘์‹์„ ์‚ฌ์šฉํ•˜์—ฌ ๋ฌธ์˜ํ•˜์‹ญ์‹œ์˜ค.

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