How to Request Someone's Time | Professional English Skills

56,343 views ・ 2021-10-20

Speak Confident English


Please double-click on the English subtitles below to play the video.

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Whether you're wanting to ask your boss for a meeting or you're requesting
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help from a coworker,
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it can be awkward and uncomfortable to ask for someone else's time,
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especially when you know, everyone's busy or feeling overwhelmed.
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So how exactly can you ask for someone else's time, in English,
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in a polite way that leads to a yes,
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so that you get the meeting or the help that you want and avoid
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contributing to any extra stress or overwhelm. If you don't already know,
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I'm Annemarie with Speak Confident English,
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everything I do here is designed to help you get the confidence you want for
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your life and work in English in this Confident English lesson today,
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you'll get four simple steps to help you navigate how and when
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to ask for someone else's time. Along the way,
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you'll also get clear examples that you can follow with four common
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scenarios and the phrases you need,
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whether you're asking for a meeting with your boss requesting help from a
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coworker, or you want to make a cold call.
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What that means is by the end of today's lesson,
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you'll have all the language you need to confidently ask for someone else's time
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using polite professional phrases, without fear,
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without stress and without anxiety.
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[Inaudible].
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Let's start with four quick planning tips for you to follow.
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When you're preparing to ask for someone else's time, number one,
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make sure that you prioritize before you approach the other person.
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Determine whether the reason for your request is a priority.
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In other words, is it urgent or can it wait?
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Just like you might be trying to beat the clock,
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your coworker or your boss might be trying to do the very same thing with
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different tasks.
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Determining the level of priority for your request will help you as you
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prepare to make the ask step number two,
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for helping you choose the right words.
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When you're asking for someone else's time is to find out what their
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communication style is. For example, when they're setting a date,
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do they prefer to get those requests by email, text, telephone,
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or in person knowing someone else's communication style can help you
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ensure that your request is heard and responded to in a timely
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manner. You've probably heard the expression, time is money.
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And as you know, in a professional setting, that is absolutely true.
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And this idea translates into others' styles of
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communication.
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Some people may prefer to have all the details upfront in an email.
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Others might prefer brevity. They just want something quick, clear, and concise.
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The more you understand about someone else's communication style,
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the easier it will be you to adjust your request and it will help you
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lead to a yes. And now step number three,
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when you're requesting someone else's time is to follow the three golden
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rules. Now that you've determined the priority,
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and you've adjusted your communication style for your request.
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Here are three very simple golden rules to follow in your
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request. Be polite,
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preface with a reason and request a specific action.
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If you follow those three steps, your request will be simple and clear.
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And finally, step number four, be open to finding alternatives.
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One of the reasons we feel uncomfortable and awkward asking for someone else's
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time is we worry that they might say no, they just don't have time for us.
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And that might be frustrating because we really need their input or help
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before you make that request. It's really important to know that yes,
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your request may be denied for reasons that are totally unrelated to you.
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And it's important to be open to alternatives.
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To avoid awkwardness when you're making your request,
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with those three golden rules,
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at the end you can open the door to alternatives,
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and here are a few great phrases to use in English to do that. Number one,
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if the proposed time doesn't work, please let me know.
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And we'll find a more convenient time. Number two, if noon doesn't work,
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let me know a timeframe that works for you. If this week is busy for you,
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I'm open to scheduling a meeting next week. And number four,
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if Friday's not convenient, let's find another time that works for both of us.
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All four of those phrases are commonly used when we're opening the door to
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alternatives, they're perfectly polite and professional.
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Now that we have those four steps to help you in preparing to make your request,
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let's look at a few very common scenarios and
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how you could put all of this together. In scenario, number one,
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requesting a meeting with your boss. As you know,
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there are times at work when you need a more in-depth discussion with your boss,
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whether it's about an upcoming deadline or getting more details on a project
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before you make the request,
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follow the steps that we've talked about and consider the level of formality
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that you want to use again,
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think about your boss's preferred communication style.
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Does he or she typically communicate in a more formal or casual way
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taking that information into account will help you phrase your request.
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Here's a great example to use. I've been working toward meeting my deadlines,
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but I need more clarity on which tasks to prioritize.
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Are you available for a 20 minute meeting on Monday at 1:30? In that example,
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not only have I followed the three golden rules of being polite prefacing with a
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reason and requesting an action,
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but I've also prioritized specificity.
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My request includes a specific date and time,
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as well as the topic that I want to discuss. Since your boss is busy,
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they will definitely appreciate a concise, clear request.
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And now scenario number two,
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when you need to request a meeting with a client with any client,
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communicating with professionalism and brevity will help you avoid
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miscommunication. In this scenario,
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we can follow the rules that you've discussed and add extra details for
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clarity on why we're making this request for this scenario.
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I have two examples for you. One is more formal,
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the other more casual with clients. Again,
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we want to adjust our language for the individual and the situation.
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Let's start with the formal example.
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We're making great progress on this project.
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And I'd like to discuss a few options before we proceed further,
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when would be the most convenient day and time to schedule a 30 minute meeting
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for this. And now option two, which is a bit more casual.
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The project is coming along together well,
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and there are quite a few options to explore.
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Would you be free to discuss the options over lunch on Friday in both of those
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requests,
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I provided a brief update on the project and a reason before
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making the request for someone else's time.
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And you may have also noticed that I used the modal wood to make the request
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more polite. And now let's move on to scenario number three,
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when you want to request your coworker's time,
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whether for a meeting or for help, of course,
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we want to continue following our three golden rules and we want to
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consider communication style with coworkers.
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It's important to think about overall workplace culture,
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is the team or casual and informal in their approach,
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or are they quite formal?
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Definitely take that into consideration when you're putting your request
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together again, here, I have two examples for you.
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One that is a bit more formal,
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the other more casual for how you might approach asking a coworker for
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his or her time. Let's take a look at the formal example. First,
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I've been working my way through the training material,
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but I'd appreciate your guidance on a few things.
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Would it be possible to discuss this at a time that's convenient for you this
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week? And example number two,
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in a more casual tone, I've been working my way through the training material,
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but I'd love to get some pointers from you.
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Would you be free to discuss the training over a cup of coffee this week?
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And finally,
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our last scenario for today is how to make a cold request.
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In other words, how to ask for someone else's time when you don't know them,
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this might be a potential new client. For example,
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these situations are the toughest because we have no idea what
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their communication style might be.
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And it can be difficult muster up the courage to ask for
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someone else's time when we've never met them before.
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As you prepare to make that request, you have a couple of options. First,
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you can do some research to see if you can identify this individual's
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communication style.
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Do you have any emails from them or are there any blog posts or articles that
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they've written online?
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You can review that material to get a sense of how they communicate,
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if you can't find anything.
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And you're not sure it's always the best choice to be more professional
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and formal in your request.
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Here are a couple of examples following all the steps that we've talked about
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today. Here's the first example.
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I really enjoyed your presentation on eco-friendly landscapes in urban
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areas. I'm working on a new project with the same goals,
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and I'd really appreciate your insights.
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Would it be possible to schedule a brief meeting to discuss this at a time
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that's convenient for you?
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You may have noticed that that example is quite formal.
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So now let's look at a semiformal example.
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I loved reading your posts on different ways to communicate at work.
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And I'd love to get your advice on how to deal with a difficult boss,
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because it's a situation I'm in right now.
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Would you be available to give me some pointers over a cup of coffee this week?
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Or would you be available to meet briefly online this week?
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Let's pause here for a moment and reflect on those last two examples because
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there's something really important there. In these examples,
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I'm making a cold call or making a cold request. Again,
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I'm asking for someone's time and this is an individual I don't have
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a preexisting relationship with. So in my request,
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I'm starting by making a connection to their work.
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I'm acknowledging a presentation or a blog post that this person has written
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in doing that. I'm creating a sense of familiarity. In addition to that,
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I was very careful with word choice here. Again,
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this is an individual I don't know.
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So I have no idea how busy he or she might be,
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rather than asking for time to pick their brain.
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I'm asking for their guidance, their insights,
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their expertise in doing that.
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I'm hoping that they will be more receptive to giving me a little bit of their
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time.
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And now that you have these four simple steps of how to prepare and choose
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the right words to ask for someone else's time,
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and you have a few scenarios that you can use as examples,
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it's time for you to practice. I have two questions for you. Number one,
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if you had an aha moment, a moment of insight while watching this lesson,
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I would love to know, and you can tell me about it in the comments below,
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and now your opportunity to practice.
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Do you need to ask for someone else's time this week or maybe next week,
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do you need to request time from your boss, a coworker or a client?
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If you do try putting those sentences together,
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get your request on paper, plan things out, share it with me here,
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and that will help you get ready to make that request. When you need to do it.
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If you enjoyed this week's lesson, I would love to know.
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And you can tell me in one very simple way,
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give this lesson a thumbs up here on YouTube. And while you're at it,
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subscribe to my channel.
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So you never miss one of my Speak Confident English lessons.
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Thank you so much for joining me. And I look forward to seeing you next time.
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