How to Successfully Negotiate in English | 4 Tips + 20 Essential Phrases

97,265 views ・ 2022-10-12

Speak Confident English


μ•„λž˜ μ˜λ¬Έμžλ§‰μ„ λ”λΈ”ν΄λ¦­ν•˜μ‹œλ©΄ μ˜μƒμ΄ μž¬μƒλ©λ‹ˆλ‹€. λ²ˆμ—­λœ μžλ§‰μ€ 기계 λ²ˆμ—­λ©λ‹ˆλ‹€.

00:00
How many times have you negotiated this past year? You might be thinking, Well,
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μž‘λ…„μ— ν˜‘μƒμ„ λͺ‡ λ²ˆμ΄λ‚˜ ν–ˆμŠ΅λ‹ˆκΉŒ ? '음,
00:04
never. I don't really negotiate in English as part of my job,
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μ ˆλŒ€ μ•ˆ 돼'라고 생각할 μˆ˜λ„ μžˆμŠ΅λ‹ˆλ‹€. 제 μ—…λ¬΄μ˜ μΌλΆ€λ‘œ μ˜μ–΄λ‘œ ν˜‘μƒν•˜λŠ” 것은 μ•„λ‹ˆμ§€λ§Œ,
00:07
but let me ask you this.
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μ΄κ²ƒλ§Œμ€ μ—¬μ­€λ³΄κ² μŠ΅λ‹ˆλ‹€.
00:09
When was the last time you negotiated for an extended deadline
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λ§ˆμ§€λ§‰μœΌλ‘œ κΈ°ν•œ μ—°μž₯에 λŒ€ν•΄ ν˜‘μƒν•˜κ±°λ‚˜
00:14
or asked for a change in your job schedule?
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μž‘μ—… 일정 변경을 μš”μ²­ν•œ 것이 μ–Έμ œμž…λ‹ˆκΉŒ?
00:17
When was the last time you asked for a promotion or a raise at work?
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직μž₯μ—μ„œ λ§ˆμ§€λ§‰μœΌλ‘œ μŠΉμ§„μ΄λ‚˜ κΈ‰μ—¬ 인상을 μš”μ²­ν•œ 것이 μ–Έμ œμž…λ‹ˆκΉŒ? 저녁 식사λ₯Ό
00:23
When was the last time you negotiated with your spouse or partner to finish up
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끝내기 μœ„ν•΄ λ°°μš°μžλ‚˜ νŒŒνŠΈλ„ˆμ™€
00:28
the dinner dishes or when was the last time you negotiate with your kids to wake
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λ§ˆμ§€λ§‰μœΌλ‘œ ν˜‘μƒν•œ 것이 μ–Έμ œμ˜€μŠ΅λ‹ˆκΉŒ
00:32
up and get dressed on time for school?
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?
00:35
It's surprising just how often we negotiate in our everyday lives.
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μš°λ¦¬κ°€ 일상 μƒν™œμ—μ„œ μ–Όλ§ˆλ‚˜ 자주 ν˜‘μƒμ„ ν•˜λŠ”μ§€λŠ” λ†€λžμŠ΅λ‹ˆλ‹€.
00:40
Knowing how to successfully negotiate not only helps you resolve conflict or
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μ„±κ³΅μ μœΌλ‘œ ν˜‘μƒν•˜λŠ” 방법을 μ•„λŠ” 것은 κ°ˆλ“±μ„ ν•΄κ²°ν•˜κ±°λ‚˜
00:45
get what you want,
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μ›ν•˜λŠ” 것을 μ–»λŠ” 데 도움이 될 뿐만
00:46
but it also helps you build better relationships and create
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μ•„λ‹ˆλΌ 더 λ‚˜μ€ 관계λ₯Ό κ΅¬μΆ•ν•˜κ³ 
00:50
lasting solutions. And this Confident English lesson today,
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지속적인 μ†”λ£¨μ…˜μ„ λ§Œλ“œλŠ” 데 도움이 λ©λ‹ˆλ‹€. 그리고 였늘 이 Confident English μˆ˜μ—…μ—μ„œλŠ” μ˜μ–΄λ‘œ μ„±κ³΅μ μœΌλ‘œ ν˜‘μƒν•˜λŠ” 데 도움이 λ˜λŠ”
00:54
you're going to learn four essential strategies,
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4가지 ν•„μˆ˜ μ „λž΅
00:57
plus 20 phrases to help you successfully negotiate in English.
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κ³Ό 20개의 ꡬ문을 배우게 λ©λ‹ˆλ‹€ .
01:14
But first, if you don't already know,
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ν•˜μ§€λ§Œ λ¨Όμ € 아직 λͺ¨λ₯΄μ‹ λ‹€λ©΄
01:16
I'm Annemarie with Speak Confident English.
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μ €λŠ” Speak Confident English의 Annemarieμž…λ‹ˆλ‹€.
01:19
Everything I do is designed to help you get the confidence you want for your
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μ œκ°€ ν•˜λŠ” λͺ¨λ“  일은 μ—¬λŸ¬λΆ„μ΄
01:23
life and work in English.
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μ˜μ–΄λ‘œ μ‚Άκ³Ό 일을 μœ„ν•΄ μ›ν•˜λŠ” μžμ‹ κ°μ„ 얻을 수 μžˆλ„λ‘ 돕기 μœ„ν•΄ κ³ μ•ˆλ˜μ—ˆμŠ΅λ‹ˆλ‹€.
01:25
One way I do that is with my weekly Confident English lessons where I share my
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κ·Έλ ‡κ²Œ ν•˜λŠ” ν•œ 가지 방법은 였늘 이 μˆ˜μ—…μ—μ„œμ™€ 같이
01:30
top fluency and confidence building strategies,
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졜고의 μœ μ°½ν•¨κ³Ό μžμ‹ κ° ꡬ좕 μ „λž΅,
01:33
targeted grammar lessons and communication skills training,
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λͺ©ν‘œ 문법 μˆ˜μ—… 및 μ˜μ‚¬ μ†Œν†΅ 기술 ν›ˆλ ¨μ„ κ³΅μœ ν•˜λŠ” μ£Όκ°„ μžμ‹ κ° μžˆλŠ” μ˜μ–΄ μˆ˜μ—…μž…λ‹ˆλ‹€
01:38
just like in this lesson today. So while you watch this lesson,
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. λ”°λΌμ„œ 이 κ°•μ˜λ₯Ό μ‹œμ²­ν•˜λŠ” λ™μ•ˆ 이 κ°•μ˜ 쀑 ν•˜λ‚˜λ₯Ό λ†“μΉ˜μ§€ μ•Šλ„λ‘ 엄지
01:42
make sure that you give it a thumbs up and subscribe to my YouTube channel so
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손가락을 μΉ˜μΌœμ„Έμš°κ³  제 YouTube 채널을 κ΅¬λ…ν•˜μ„Έμš”
01:46
you never miss one of these lessons. Now,
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. 자,
01:49
let's get right to it with strategy. Number one,
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μ „λž΅μœΌλ‘œ λ°”λ‘œ 작자. 첫째,
01:53
identify your ultimate goals, limits and alternatives.
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ꢁ극적인 λͺ©ν‘œ, ν•œκ³„ 및 λŒ€μ•ˆμ„ μ‹λ³„ν•˜μ‹­μ‹œμ˜€.
01:58
Before you enter into a negotiation,
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ν˜‘μƒμ„ μ‹œμž‘ν•˜κΈ° 전에 κ²°κ΅­
02:00
you have to know what you want in the end. In other words,
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μ›ν•˜λŠ” 것이 무엇인지 μ•Œμ•„μ•Ό ν•©λ‹ˆλ‹€ . 즉,
02:04
you need to know your ultimate goal. To help you figure that out,
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ꢁ극적인 λͺ©ν‘œλ₯Ό μ•Œμ•„μ•Ό ν•©λ‹ˆλ‹€ . 이λ₯Ό μ΄ν•΄ν•˜λŠ” 데 도움이 λ˜λ„λ‘
02:08
ask yourself this question,
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μŠ€μŠ€λ‘œμ—κ²Œ λ‹€μŒκ³Ό 같은 μ§ˆλ¬Έμ„ ν•΄λ³΄μ‹­μ‹œμ˜€.
02:10
What do I want the outcome of this negotiation to be?
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이 ν˜‘μƒμ˜ κ²°κ³ΌλŠ” λ¬΄μ—‡μž…λ‹ˆκΉŒ?
02:14
When you know the answer to that question,
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κ·Έ μ§ˆλ¬Έμ— λŒ€ν•œ 닡을 μ•Œκ²Œ 되면
02:16
it's important to communicate it clearly and directly in the
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02:21
negotiation without any bells or whistles. In other words,
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ν˜‘μƒμ—μ„œ μ’…μ†Œλ¦¬ λ‚˜ 호루라기 없이 λͺ…ν™•ν•˜κ³  μ§μ ‘μ μœΌλ‘œ μ „λ‹¬ν•˜λŠ” 것이 μ€‘μš”ν•©λ‹ˆλ‹€. 즉,
02:24
without any enhancements or extra additions, you want to keep it simple.
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κ°œμ„ μ΄λ‚˜ μΆ”κ°€ μΆ”κ°€ 없이 κ°„λ‹¨ν•˜κ²Œ μœ μ§€ν•˜λ €κ³  ν•©λ‹ˆλ‹€.
02:29
For example, you might have a meeting with your boss and say,
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예λ₯Ό λ“€μ–΄ 상사와 회의λ₯Ό κ°–κ³  μ΄λ ‡κ²Œ 말할 수 μžˆμŠ΅λ‹ˆλ‹€.
02:33
I want to discuss getting a raise that matches my current level of expertise and
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ν˜„μž¬μ˜ μ „λ¬Έ 지식과 μ±…μž„ μˆ˜μ€€μ— λ§žλŠ” μž„κΈˆ 인상에 λŒ€ν•΄ λ…Όμ˜ν•˜κ³  μ‹ΆμŠ΅λ‹ˆλ‹€
02:38
responsibilities. With that statement,
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. κ·Έ μ§„μˆ λ‘œ
02:40
it's extremely clear what you are looking for. With that said,
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당신이 μ°Ύκ³  μžˆλŠ” 것이 맀우 λΆ„λͺ…ν•©λ‹ˆλ‹€ . 즉,
02:44
we don't always get exactly what we want.
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μš°λ¦¬λŠ” 항상 μš°λ¦¬κ°€ μ›ν•˜λŠ” 것을 μ •ν™•νžˆ μ–»μ§€λŠ” λͺ»ν•©λ‹ˆλ‹€. κ·Έ ν˜‘μƒμ˜ μ–΄λ”˜κ°€μ—
02:47
There tends to be a compromise somewhere in that negotiation,
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νƒ€ν˜‘μ΄ μžˆλŠ” κ²½ν–₯이 μžˆμœΌλ―€λ‘œ
02:52
so you need to be prepared for that,
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이에 λŒ€λΉ„ν•΄μ•Ό ν•˜λ©°
02:54
and that's where knowing your ultimate limits and alternatives is important as
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ꢁ극적인 ν•œκ³„μ™€ λŒ€μ•ˆμ„ μ•„λŠ” 것도 μ€‘μš”ν•©λ‹ˆλ‹€
02:59
well. In other words,
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. 즉, μ°Ύκ³  μžˆλŠ” 인상에
03:01
if you have an ideal amount for the raise that you're looking for,
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λŒ€ν•œ 이상적인 κΈˆμ•‘μ΄ μžˆλŠ” 경우
03:06
what is the bottom limit? What is the ultimate minimum that you'd accept?
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μ΅œμ € ν•œλ„λŠ” μ–Όλ§ˆμž…λ‹ˆκΉŒ? 당신이 받아듀일 ꢁ극적인 μ΅œμ†Œν•œλ„λŠ” λ¬΄μ—‡μž…λ‹ˆκΉŒ?
03:10
That's your bottom limit,
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그것이 κ·€ν•˜μ˜ ν•˜ν•œμ„ μž…λ‹ˆλ‹€.
03:12
or are there any alternatives you're willing to discuss? Instead of a raise,
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μ•„λ‹ˆλ©΄ λ…Όμ˜ν•  의ν–₯이 μžˆλŠ” λŒ€μ•ˆμ΄ μžˆμŠ΅λ‹ˆκΉŒ? κΈ‰μ—¬ 인상 λŒ€μ‹ 
03:17
are you willing to look at increased benefits?
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ν˜œνƒ 증가λ₯Ό ν™•μΈν•˜μ‹œκ² μŠ΅λ‹ˆκΉŒ?
03:21
Knowing the answers to those questions are essential Before you go into
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μ΄λŸ¬ν•œ μ§ˆλ¬Έμ— λŒ€ν•œ 닡을 μ•„λŠ” 것이 ν•„μˆ˜μ μž…λ‹ˆλ‹€. ν˜‘μƒμ„ μ‹œμž‘ν•˜κΈ° 전에
03:26
that negotiation, in thinking through your goals,
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λͺ©ν‘œ,
03:29
limits and alternatives,
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ν•œκ³„ 및 λŒ€μ•ˆμ„ μƒκ°ν•˜λ©΄μ„œ
03:31
essentially what you're doing is identifying your bottom line.
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기본적으둜 μˆ˜ν–‰ν•˜λŠ” μž‘μ—…μ€ 결둠을 ν™•μΈν•˜λŠ” κ²ƒμž…λ‹ˆλ‹€.
03:34
And once you know what that bottom line is,
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그리고 κ·Έ 결둠이 무엇인지 μ•Œκ²Œ 되면, μ˜μ‚¬μ†Œν†΅μ„ μœ„ν•΄ μ˜μ–΄λ‘œ
03:37
here are several phrases you can use in English to communicate it. Clearly,
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μ‚¬μš©ν•  수 μžˆλŠ” λͺ‡ 가지 문ꡬ가 μžˆμŠ΅λ‹ˆλ‹€ . λΆ„λͺ…νžˆ
03:42
I draw the line at X because of Y. For example,
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λ‚˜λŠ” ​​Y λ•Œλ¬Έμ— X에 선을 κΈ‹μŠ΅λ‹ˆλ‹€. 예λ₯Ό λ“€μ–΄
03:47
I draw the line at getting a raise because I want to see an increase in my
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κΈ‰μ—¬ 인상을 보고 μ‹ΆκΈ° λ•Œλ¬Έμ—
03:51
salary. With that statement,
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κΈ‰μ—¬ 인상에 선을 κΈ‹μŠ΅λ‹ˆλ‹€. κ·Έ μ§„μˆ μ„ 톡해
03:53
what you're saying is you're not interested in alternatives,
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당신이 λ§ν•˜λŠ” 것은 당신이 λŒ€μ•ˆμ— 관심이 μ—†λ‹€λŠ” κ²ƒμž…λ‹ˆλ‹€.
03:56
you're not willing to discuss anything else other than an increase in your
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당신은 λ‹Ήμ‹ μ˜ μ†Œλ“ 증가 μ΄μ™Έμ˜ μ–΄λ–€ 것에 λŒ€ν•΄μ„œλ„ λ…Όμ˜ν•  의ν–₯이 μ—†μŠ΅λ‹ˆλ‹€
04:01
income. Similar to saying that you're drawing a line or setting a boundary,
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. 선을 κΈ‹κ±°λ‚˜ 경계λ₯Ό μ„€μ •ν•œλ‹€κ³  λ§ν•˜λŠ” 것과 μœ μ‚¬ν•˜κ²Œ
04:06
you can say X is non-negotiable because of Y.
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XλŠ” Y λ•Œλ¬Έμ— ν˜‘μƒν•  수
04:11
A raise is non-negotiable because I want to see an increase in my salary
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μ—†λ‹€κ³  말할 수 μžˆμŠ΅λ‹ˆλ‹€. κΈ‰μ—¬ 인상은 ν˜‘μƒν•  수
04:16
or anything less than X will not meet my needs.
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μ—†μŠ΅λ‹ˆλ‹€. λ‚΄ ν•„μš”λ₯Ό μΆ©μ‘±ν•©λ‹ˆλ‹€.
04:22
And lastly, I'm willing to meet you halfway at X,
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그리고 λ§ˆμ§€λ§‰μœΌλ‘œ Xμ—μ„œ 쀑간에 λ§Œλ‚˜λ΅™κ³  μ‹Άμ§€λ§Œ
04:26
but anything less than that is non-negotiable.
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그보닀 λͺ»ν•œ 것은 ν˜‘μƒν•  수 μ—†μŠ΅λ‹ˆλ‹€.
04:29
When you're willing to meet someone halfway,
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쀑간에 λˆ„κ΅°κ°€λ₯Ό λ§Œλ‚  의ν–₯이 μžˆλ‹€λ©΄
04:32
you're willing to compromise With this first strategy,
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기꺼이 νƒ€ν˜‘ν•  κ²ƒμž…λ‹ˆλ‹€. 이 첫 번째 μ „λž΅μœΌλ‘œ
04:36
I'm using several example sentences around the topic of asking for a raise
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μ €λŠ” 직μž₯μ—μ„œ κΈ‰μ—¬ 인상을 μš”μ²­ν•˜λŠ” μ£Όμ œμ— λŒ€ν•΄ λͺ‡ 가지 μ˜ˆλ¬Έμ„ μ‚¬μš©ν•˜κ³  μžˆμŠ΅λ‹ˆλ‹€
04:40
at work. I did that intentionally because asking for a raise is often quite
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. κΈ‰μ—¬ 인상을 μš”μ²­ν•˜λŠ” 것은 μ’…μ’… 맀우
04:45
uncomfortable and I want you to know how to do it successfully.
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λΆˆνŽΈν•˜κ³  μ„±κ³΅μ μœΌλ‘œ μˆ˜ν–‰ν•˜λŠ” 방법을 μ•Œκ³  μ‹ΆκΈ° λ•Œλ¬Έμ— μ˜λ„μ μœΌλ‘œ κ·Έλ ‡κ²Œ ν–ˆμŠ΅λ‹ˆλ‹€.
04:49
So let's finish strategy number one with a scenario that really
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λ”°λΌμ„œ
04:54
brings all of this together.
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이 λͺ¨λ“  것을 ν•˜λ‚˜λ‘œ λͺ¨μœΌλŠ” μ‹œλ‚˜λ¦¬μ˜€λ‘œ 첫 번째 μ „λž΅μ„ λ§ˆλ¬΄λ¦¬ν•˜κ² μŠ΅λ‹ˆλ‹€.
04:56
Let's say you've been in conversations with your boss about a raise
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인상에 λŒ€ν•΄ 상사와 λŒ€ν™”λ₯Ό λ‚˜λˆ„μ—ˆκ³ 
05:01
and your boss has proposed an alternative rather than an increase in
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상사가 κΈ‰μ—¬ 인상이 μ•„λ‹Œ λŒ€μ•ˆμ„ μ œμ•ˆν–ˆλ‹€κ³  κ°€μ •ν•΄ λ³΄κ² μŠ΅λ‹ˆλ‹€
05:06
salary, the company wants to offer other benefits.
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. νšŒμ‚¬λŠ” λ‹€λ₯Έ ν˜œνƒμ„ μ œκ³΅ν•˜κΈ°λ₯Ό μ›ν•©λ‹ˆλ‹€.
05:09
You're not really interested in that,
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λ³„λ‘œ 관심이 μ—†μœΌμ‹œ
05:11
so here's how you could respond using what you've learned in this strategy.
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λ―€λ‘œ 이 μ „λž΅μ—μ„œ 배운 λ‚΄μš©μ„ μ‚¬μš©ν•˜μ—¬ λŒ€μ‘ν•  수 μžˆλŠ” 방법은 λ‹€μŒκ³Ό κ°™μŠ΅λ‹ˆλ‹€.
05:16
An increase in my salary is non-negotiable because it will ensure that I'm
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λ‚΄ κΈ‰μ—¬ 인상은 ν˜‘μƒν•  수 μ—†λŠ” 것인데, μ΄λŠ” λ‚΄κ°€
05:21
able to keep up with the current cost of living in this city and it matches
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이 λ„μ‹œμ˜ ν˜„μž¬ μƒν™œλΉ„λ₯Ό μœ μ§€ν•  수 있고
05:26
my current workload here in the company.
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μ—¬κΈ° νšŒμ‚¬μ—μ„œ λ‚΄ ν˜„μž¬ μž‘μ—…λŸ‰κ³Ό μΌμΉ˜ν•˜λ„λ‘ 보μž₯ν•˜κΈ° λ•Œλ¬Έμž…λ‹ˆλ‹€. 두 번째 μ „λž΅μœΌλ‘œ λ„˜μ–΄κ°€κΈ° 전에
05:29
There's one last thing I want to mention here before we go on to strategy number
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λ§ˆμ§€λ§‰μœΌλ‘œ μ–ΈκΈ‰ν•˜κ³  싢은 것이 μžˆμŠ΅λ‹ˆλ‹€
05:33
two, and I want to underscore the importance of identifying your goals,
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. λͺ©ν‘œ,
05:38
limits and alternatives.
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ν•œκ³„ 및 λŒ€μ•ˆμ„ μ‹λ³„ν•˜λŠ” κ²ƒμ˜ μ€‘μš”μ„±μ„ κ°•μ‘°ν•˜κ³  μ‹ΆμŠ΅λ‹ˆλ‹€.
05:40
Negotiating is also cultural, and in English speaking culture,
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ν˜‘μƒλ„ 문화이고, μ˜μ–΄κΆŒ λ¬Έν™”μ—μ„œλŠ”
05:45
it's common for us to seek a win-win solution.
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윈-윈 μ†”λ£¨μ…˜μ„ μ°ΎλŠ” 것이 μΌλ°˜μ μž…λ‹ˆλ‹€.
05:50
In other words, a situation in which everyone wins,
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즉, λͺ¨λ‘κ°€ μ΄κΈ°λŠ” 상황,
05:54
everyone gets something that they want. Going into a negotiation,
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λͺ¨λ‘κ°€ μ›ν•˜λŠ” 것을 μ–»λŠ” κ²ƒμž…λ‹ˆλ‹€ . ν˜‘μƒμ„ μ‹œμž‘ν•˜κ³ 
05:59
knowing your upper limits, your bottom limits,
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μƒν•œμ„ , ν•˜ν•œμ„ 
06:02
and any alternatives you're open to discussing will help you have a
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및 λ…Όμ˜ν•  수 μžˆλŠ” λŒ€μ•ˆμ„ μ•Œκ³  있으면 κ²°κ΅­ 성곡적인 승리λ₯Ό κ±°λ‘λŠ” 데 도움이 될 κ²ƒμž…λ‹ˆλ‹€
06:07
successful win in the end. And that leads me into strategy number two,
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. 그리고 그것은 μ €λ₯Ό 두 번째 μ „λž΅μœΌλ‘œ μ΄λ•λ‹ˆλ‹€.
06:12
find common ground and build rapport.
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곡톡점을 μ°Ύκ³  관계λ₯Ό κ΅¬μΆ•ν•˜λŠ” κ²ƒμž…λ‹ˆλ‹€.
06:15
This is part of creating an environment of seeking a
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06:19
win-win solution.
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윈-윈 해법을 λͺ¨μƒ‰ν•  수 μžˆλŠ” ν™˜κ²½ μ‘°μ„±μ˜ μΌν™˜μ΄λ‹€.
06:21
What this means is rather than go into a negotiation or discussion
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이것이 μ˜λ―Έν•˜λŠ” λ°”λŠ” μ›ν•˜λŠ” 것을 μš”κ΅¬ν•˜λŠ” μ¦‰μ‹œ ν˜‘μƒμ΄λ‚˜ λ…Όμ˜μ— λ“€μ–΄κ°€λŠ” 것보닀
06:26
immediately demanding what you want,
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06:28
it's important to enter into the negotiation slowly and keep in mind the
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천천히 ν˜‘μƒμ— λ“€μ–΄κ°€κ³  μƒλŒ€λ°©κ³Όμ˜ 관계λ₯Ό 염두에 λ‘λŠ” 것이 μ€‘μš”ν•©λ‹ˆλ‹€
06:33
relationship you have with the other person.
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. κ·Έ
06:37
If you know that individual or even if it's someone new to you,
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μ‚¬λžŒμ„ μ•Œκ³  μžˆκ±°λ‚˜ 잠재 고객인 μƒˆλ‘œμš΄ μ‚¬λžŒμΌμ§€λΌλ„
06:40
a potential client, it's important to establish rapport,
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μΉœλ°€κ°μ„ ν˜•μ„±ν•˜κ³ 
06:45
to build a relationship, and we do that through small talk.
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관계λ₯Ό κ΅¬μΆ•ν•˜λŠ” 것이 μ€‘μš”ν•©λ‹ˆλ‹€. μš°λ¦¬λŠ” μž‘λ‹΄μ„ 톡해 κ·Έλ ‡κ²Œ ν•©λ‹ˆλ‹€.
06:49
Small talk allows us to identify common ground and also
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슀λͺ° 토크λ₯Ό 톡해 곡톡점을 νŒŒμ•…ν•˜κ³ 
06:54
feel out where the other person is, what is their point of view,
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μƒλŒ€λ°©μ΄ 어디에 μžˆλŠ”μ§€, κ·Έλ“€μ˜ 관점은 무엇인지,
06:59
how are they doing?
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μ–΄λ–»κ²Œ 지내고 μžˆλŠ”μ§€ λŠλ‚„ 수 μžˆμŠ΅λ‹ˆλ‹€.
07:00
All of that will inform how you begin the process of negotiating.
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이 λͺ¨λ“  것이 ν˜‘μƒ 과정을 μ‹œμž‘ν•˜λŠ” 방법을 μ•Œλ €μ€„ κ²ƒμž…λ‹ˆλ‹€ .
07:06
So once you're ready for that negotiation, that meeting that you've scheduled,
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λ”°λΌμ„œ ν˜‘μƒμ„ μœ„ν•œ μ€€λΉ„κ°€ 되면 일정을 μž‘μ€ νšŒμ˜μ—μ„œ λ‹€μŒκ³Ό 같은
07:11
start with some basic small talk questions such as, how's your day going? Or,
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기본적인 μž‘λ‹΄ 질문으둜 μ‹œμž‘ν•˜μ„Έμš”. μ•„λ‹ˆλ©΄
07:15
I heard you just got back from vacation. How was it?
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방금 νœ΄κ°€μ—μ„œ λŒμ•„μ™”λ‹€κ³  λ“€μ—ˆμŠ΅λ‹ˆλ‹€ . κ·Έκ±° μ–΄λ• μ–΄?
07:19
Then once you've had a little bit of time to get comfortable with each other,
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그런 λ‹€μŒ μ„œλ‘œ νŽΈμ•ˆν•΄μ§ˆ μ‹œκ°„μ΄ 쑰금 있으면
07:24
you can transition into the point of the conversation.
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λŒ€ν™”μ˜ μš”μ μœΌλ‘œ μ „ν™˜ν•  수 μžˆμŠ΅λ‹ˆλ‹€.
07:28
You might do that with something such as, Well, I don't wanna waste your time,
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μ‹œκ°„μ„ λ‚­λΉ„ν•˜κ³  싢지 μ•ŠμœΌλ‹ˆ
07:32
so let me get right to the point.
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λ°”λ‘œ 본둠으둜 λ“€μ–΄κ°€κ² μŠ΅λ‹ˆλ‹€.
07:34
I'd like to discuss a raise that matches my current level of expertise
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μ €λŠ” ν˜„μž¬ μ €μ˜ μ „λ¬Έ 지식 μˆ˜μ€€
07:39
and the responsibilities I have here at the company.
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κ³Ό μ—¬κΈ° νšŒμ‚¬μ—μ„œ μ œκ°€ 맑고 μžˆλŠ” μ±…μž„μ— λ§žλŠ” κΈ‰μ—¬ 인상에 λŒ€ν•΄ λ…Όμ˜ν•˜κ³  μ‹ΆμŠ΅λ‹ˆλ‹€.
07:42
Before we move on to strategy number three,
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μ„Έ 번째 μ „λž΅μœΌλ‘œ λ„˜μ–΄κ°€κΈ° 전에 잠재 κ΅¬λ§€μžλ‚˜ 잠재 고객을 λ§Œλ‚  λ•Œ μ‚¬μš©ν•  수 μžˆλŠ” μž‘μ€ μƒμœ„ 질문
07:44
let's look at one more example of a small top question you could use if
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의 예λ₯Ό ν•˜λ‚˜ 더 μ‚΄νŽ΄λ³΄κ² μŠ΅λ‹ˆλ‹€
07:49
you're meeting a potential buyer or a potential client.
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. μ œν’ˆμ˜
07:54
Imagine you're meeting with a potential buyer of your product for the very first
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잠재적인 ꡬ맀자λ₯Ό 처음으둜 λ§Œλ‚œλ‹€κ³  상상해 λ³΄μ‹­μ‹œμ˜€
07:58
time. You've shaken hands,
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. 당신은 μ•…μˆ˜λ₯Ό ν–ˆκ³ ,
07:59
you've just sat down and you're feeling a little bit awkward.
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방금 μ•‰μ•˜λŠ”λ° μ•½κ°„ 어색함을 λŠκΌˆμŠ΅λ‹ˆλ‹€.
08:03
How do you get things going?
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일을 μ–΄λ–»κ²Œ μ§„ν–‰ν•©λ‹ˆκΉŒ?
08:05
Here's a small talk question you could use in organizing this meeting with you
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λ‹€μŒμ€ 였늘 이 회의λ₯Ό μ‘°μ§ν•˜λŠ” 데 μ‚¬μš©ν•  수 μžˆλŠ” μž‘λ‹΄ μ§ˆλ¬Έμž…λ‹ˆλ‹€
08:10
today. I had the opportunity to interact with quite a few of your team members.
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. κ½€ λ§Žμ€ νŒ€μ›λ“€κ³Ό ꡐλ₯˜ν•  κΈ°νšŒκ°€ μžˆμ—ˆμŠ΅λ‹ˆλ‹€.
08:13
You seem super organized. What's the secret in your organization?
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당신은 맀우 μ²΄κ³„μ μœΌλ‘œ λ³΄μž…λ‹ˆλ‹€. 쑰직의 비밀은 λ¬΄μ—‡μž…λ‹ˆκΉŒ?
08:17
With that small top question,
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이 μž‘μ€ μƒμœ„ μ§ˆλ¬Έμ„ μ‚¬μš©ν•˜λ©΄
08:19
you are creating a friendly open environment,
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08:23
starting out with something positive and allowing a little bit of small talk to
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긍정적인 κ²ƒμœΌλ‘œ μ‹œμž‘ν•˜κ³  ν˜‘μƒμ— λ“€μ–΄κ°€κΈ° 전에 μ•½κ°„μ˜ μž‘λ‹΄μ„ ν•  수 μžˆλŠ” μΉœκ·Όν•œ μ—΄λ¦° ν™˜κ²½μ„ λ§Œλ“€ 수 μžˆμŠ΅λ‹ˆλ‹€
08:27
occur before you get into the negotiation. And now, strategy Number three,
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. 그리고 이제 μ„Έ 번째 μ „λž΅μ€
08:32
understand the other side just as you want to know exactly
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08:37
what your goals, limits and alternatives might be.
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λͺ©ν‘œ, ν•œκ³„ 및 λŒ€μ•ˆμ΄ 무엇인지 μ •ν™•νžˆ μ•Œκ³ μž ν•˜λŠ” κ²ƒμ²˜λŸΌ μƒλŒ€λ°©μ„ μ΄ν•΄ν•˜λŠ” κ²ƒμž…λ‹ˆλ‹€. μƒλŒ€λ°©μ˜
08:41
You want to have a sense of what the goals, limits,
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λͺ©ν‘œ, ν•œκ³„
08:44
and alternatives of the other side might be.
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및 λŒ€μ•ˆμ΄ 무엇인지 νŒŒμ•…ν•˜κ³  μ‹ΆμŠ΅λ‹ˆλ‹€ .
08:47
Knowing what the other side is thinking or what their point of view is will
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μƒλŒ€λ°©μ΄ 무슨 생각을 ν•˜κ³  μžˆλŠ”μ§€ λ˜λŠ” κ·Έλ“€μ˜ 관점이 무엇인지 μ•Œλ©΄ ν˜‘μƒμ„ μ‹œμž‘ν•˜κΈ° 전에
08:52
allow you to make a better decision and weigh your options
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더 λ‚˜μ€ 결정을 내리고 μ˜΅μ…˜μ„ 평가할 수 μžˆμŠ΅λ‹ˆλ‹€
08:56
before you go into the negotiation.
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.
08:59
To weigh one's options means to assess the pros and cons of
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μžμ‹ μ˜ 선택을 μ €μšΈμ§ˆν•œλ‹€λŠ” 것은
09:04
a situation or potential decision. In addition to that,
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μƒν™©μ΄λ‚˜ 잠재적인 κ²°μ •μ˜ μž₯단점을 ν‰κ°€ν•˜λŠ” 것을 μ˜λ―Έν•©λ‹ˆλ‹€. 거기에 더해
09:07
understanding the other side's position will help you have stronger
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μƒλŒ€λ°©μ˜ μž…μž₯을 μ΄ν•΄ν•˜λ©΄ 더 κ°•λ ₯ν•œ μ£Όμž₯을 νŽΌμΉ˜λŠ” 데 도움이 λ©λ‹ˆλ‹€
09:12
arguments. When you're ready to discuss what you want,
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. μ›ν•˜λŠ” 것을 λ…Όμ˜ν•  μ€€λΉ„κ°€ 되면
09:15
not only can you anticipate what the other side wants prior to the negotiation,
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ν˜‘μƒ 전에 μƒλŒ€λ°©μ΄ μ›ν•˜λŠ” 것을 μ˜ˆμƒν•  수 μžˆμ„ 뿐만 μ•„λ‹ˆλΌ 더 λ‚˜μ€ 톡찰λ ₯을 μ–»κΈ° μœ„ν•΄ λŒ€ν™”
09:20
you can also ask questions during the conversation to get better insight,
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쀑에 μ§ˆλ¬Έμ„ ν•  수
09:24
and here are several questions you can use.
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있으며 여기에 μ‚¬μš©ν•  수 μžˆλŠ” λͺ‡ 가지 질문이 μžˆμŠ΅λ‹ˆλ‹€.
09:27
What do you think is a fair and reasonable solution,
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곡정 ν•˜κ³  합리적인 ν•΄κ²°μ±…,
09:31
outcome or number and why?
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κ²°κ³Ό λ˜λŠ” μˆ«μžλŠ” 무엇이며 κ·Έ μ΄μœ λŠ” λ¬΄μ—‡μž…λ‹ˆκΉŒ?
09:34
Could you please tell me more about how you arrived at X? For example,
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μ–΄λ–»κ²Œ X에 λ„μ°©ν–ˆλŠ”μ§€ μ’€ 더 μ•Œλ €μ£Όμ‹€ 수 μžˆλ‚˜μš”? 예λ₯Ό λ“€μ–΄,
09:39
could you please tell me more about how you arrived at that decision,
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μ–΄λ–»κ²Œ κ·Έ 결정을 λ‚΄λ¦¬κ²Œ λ˜μ—ˆλŠ”μ§€
09:42
or could you tell me more about why you arrived at deciding?
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λ˜λŠ” μ™œ κ·Έλ ‡κ²Œ κ²°μ •ν•˜κ²Œ λ˜μ—ˆλŠ”μ§€ 더 μžμ„Ένžˆ 말씀해 μ£Όμ‹œκ² μŠ΅λ‹ˆκΉŒ ? 인상을 μ œμ•ˆν•˜λŠ” 것보닀
09:46
Offering benefits is a better choice than offering the raise.
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ν˜œνƒμ„ μ œκ³΅ν•˜λŠ” 것이 더 λ‚˜μ€ μ„ νƒμž…λ‹ˆλ‹€.
09:51
Similarly, why do you believe X?
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λ§ˆμ°¬κ°€μ§€λ‘œ Xλ₯Ό λ―ΏλŠ” μ΄μœ λŠ” λ¬΄μ—‡μž…λ‹ˆκΉŒ?
09:54
Why is X important to you?
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Xκ°€ λ‹Ήμ‹ μ—κ²Œ μ€‘μš”ν•œ μ΄μœ λŠ” λ¬΄μ—‡μž…λ‹ˆκΉŒ? κΈ‰μ—¬ 인상이 μ•„λ‹ˆλΌ ν˜œνƒμ„
09:56
Why is it important to you to offer benefits as opposed to an increase in
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μ œκ³΅ν•˜λŠ” 것이 μ™œ μ€‘μš”ν•©λ‹ˆκΉŒ
10:01
salary?
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?
10:02
What part of my proposal causes hesitancy or what part
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λ‚΄ μ œμ•ˆμ˜ μ–΄λ–€ 뢀뢄이 λ§μ„€μ΄κ²Œ ν•˜κ±°λ‚˜
10:07
of my proposal is causing you concern?
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λ‚΄ μ œμ•ˆμ˜ μ–΄λ–€ 뢀뢄이 당신을 κ±±μ •ν•˜κ²Œ ν•©λ‹ˆκΉŒ?
10:10
Each one of those questions will help you understand the other
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μ΄λŸ¬ν•œ 각 μ§ˆλ¬Έμ€ λ‹€λ₯Έ
10:15
motives and anything influencing their decision. As a result,
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동기와 κ·Έλ“€μ˜ 결정에 영ν–₯을 λ―ΈμΉ˜λŠ” λͺ¨λ“  것을 μ΄ν•΄ν•˜λŠ” 데 도움이 될 κ²ƒμž…λ‹ˆλ‹€ . 결과적으둜
10:20
you are more equipped to respond appropriately,
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μ μ ˆν•˜κ²Œ λŒ€μ‘ν•˜κ³ 
10:24
argue for what you want or compromise successfully.
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μ›ν•˜λŠ” 것을 μ£Όμž₯ν•˜κ±°λ‚˜ μ„±κ³΅μ μœΌλ‘œ νƒ€ν˜‘ν•  수 μžˆμŠ΅λ‹ˆλ‹€. μ˜μ–΄λ‘œ
10:28
The last strategy for a successful negotiation in English is to
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성곡적인 ν˜‘μƒμ„ μœ„ν•œ λ§ˆμ§€λ§‰ μ „λž΅μ€
10:33
establish trust and everything that we've talked about prior to this strategy
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μ‹ λ’°λ₯Ό κ΅¬μΆ•ν•˜λŠ” 것이며 이 μ „λž΅ 이전에 μš°λ¦¬κ°€ μ΄μ•ΌκΈ°ν•œ λͺ¨λ“  것이
10:38
helps you do that. Establishing common ground, building rapport,
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κ·Έλ ‡κ²Œ ν•˜λŠ” 데 도움이 λ©λ‹ˆλ‹€. μƒλŒ€λ°©μ˜ λ™κΈ°λ‚˜ 상황을 더 잘 μ΄ν•΄ν•˜κΈ° μœ„ν•΄ 곡톡 κΈ°λ°˜μ„ κ΅¬μΆ•ν•˜κ³ , 관계λ₯Ό ꡬ좕
10:42
asking open ended questions to better understand someone's motive or
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ν•˜κ³ , κ°œλ°©ν˜• μ§ˆλ¬Έμ„ ν•©λ‹ˆλ‹€
10:47
situation. In addition to those strategies,
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. μ΄λŸ¬ν•œ μ „λž΅ 외에도
10:50
here are four more techniques you can use to gain trust.
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μ‹ λ’°λ₯Ό μ–»κΈ° μœ„ν•΄ μ‚¬μš©ν•  수 μžˆλŠ” λ„€ 가지 기술이 더 μžˆμŠ΅λ‹ˆλ‹€.
10:54
Number one, speak directly and concisely.
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첫째, 직접적이고 κ°„κ²°ν•˜κ²Œ λ§ν•˜μ‹­μ‹œμ˜€.
10:58
We talked about this a bit in strategy number one,
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μš°λ¦¬λŠ” μ „λž΅ 1λ²ˆμ—μ„œ 이것에 λŒ€ν•΄ 쑰금 μ΄μ•ΌκΈ°ν–ˆλŠ”λ° ,
11:01
when I said it's important to communicate what you want.
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λ‚΄κ°€ μ›ν•˜λŠ” 것을 μ „λ‹¬ν•˜λŠ” 것이 μ€‘μš”ν•˜λ‹€κ³  λ§ν–ˆμŠ΅λ‹ˆλ‹€.
11:04
Clearly this is essential for the other side,
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λΆ„λͺ…νžˆ 이것은 μƒλŒ€λ°©μ—κ²Œ ν•„μˆ˜μ μ΄λ―€λ‘œ
11:07
so there's no gray area or room for misunderstanding.
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νšŒμƒ‰ μ˜μ—­μ΄λ‚˜ μ˜€ν•΄μ˜ 여지가 μ—†μŠ΅λ‹ˆλ‹€.
11:12
What this means is using concrete, straightforward language,
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이것이 μ˜λ―Έν•˜λŠ” λ°”λŠ” 예λ₯Ό λ“€μ–΄ 일련의 숫자λ₯Ό μ œκ³΅ν•˜λŠ” λŒ€μ‹  ꡬ체적이고 직접적인 μ–Έμ–΄λ₯Ό μ‚¬μš©ν•˜λŠ” κ²ƒμž…λ‹ˆλ‹€.
11:17
for example, rather than give a range of numbers, for example,
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11:21
we'd like to have this finished within the next three to five months.
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μš°λ¦¬λŠ” 이 μž‘μ—…μ„ ν–₯ν›„ 3~5κ°œμ›” 이내에 μ™„λ£Œν•˜κ³  μ‹ΆμŠ΅λ‹ˆλ‹€.
11:26
Be clear with what you want,
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μ›ν•˜λŠ” 것을 λͺ…ν™•ν•˜κ²Œ ν•˜κ³  μ›ν•˜λŠ”
11:28
provide dates and the specific results you're looking for. For example,
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λ‚ μ§œμ™€ νŠΉμ • κ²°κ³Όλ₯Ό μ œκ³΅ν•˜μ‹­μ‹œμ˜€ . 예λ₯Ό λ“€μ–΄ λ‚΄λ…„ 1μ›” 5일
11:33
we want this finished by January 5th next year.
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κΉŒμ§€ 이 μž‘μ—…μ΄ μ™„λ£Œλ˜κΈ°λ₯Ό μ›ν•©λ‹ˆλ‹€ .
11:37
Do you notice the difference?
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차이점이 λ³΄μ΄μ‹œλ‚˜μš”?
11:38
Rather than giving some gray estimate of three to five months,
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3~5κ°œμ›”μ˜ λͺ¨ν˜Έν•œ μΆ”μ •μΉ˜λ₯Ό μ œκ³΅ν•˜λŠ” λŒ€μ‹ 
11:42
we're giving an ultimate deadline of a date.
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λ‚ μ§œμ˜ μ΅œμ’… κΈ°ν•œμ„ μ œκ³΅ν•©λ‹ˆλ‹€.
11:46
Reducing the potential for misunderstanding or miscommunication is
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μ˜€ν•΄λ‚˜ 잘λͺ»λœ μ˜μ‚¬μ†Œν†΅μ˜ κ°€λŠ₯성을 μ€„μ΄λŠ” 것은
11:51
part of building trust.
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μ‹ λ’° κ΅¬μΆ•μ˜ μΌλΆ€μž…λ‹ˆλ‹€.
11:53
The second technique you can use is to show interest and openness.
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μ‚¬μš©ν•  수 μžˆλŠ” 두 번째 κΈ°μˆ μ€ 관심과 κ°œλ°©μ„±μ„ λ³΄μ—¬μ£ΌλŠ” κ²ƒμž…λ‹ˆλ‹€.
11:59
Instead of bending the truth in the negotiation,
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ν˜‘μƒμ—μ„œ 진싀을 μ™œκ³‘ν•˜λŠ” λŒ€μ‹ 
12:02
it's important to be sincere and honest.
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μ„±μ‹€ν•˜κ³  μ •μ§ν•˜κ²Œ λ§ν•˜λŠ” 것이 μ€‘μš”ν•©λ‹ˆλ‹€.
12:05
When communicating your goals and the reasons for them to bend the truth is a
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λ‹Ήμ‹ μ˜ λͺ©ν‘œμ™€ κ·Έ 이유λ₯Ό 전달할 λ•Œ 진싀을 μ™œκ³‘ν•˜λŠ” 것은
12:10
fantastic expression to know. In English,
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ν™˜μƒμ μΈ ν‘œν˜„μž…λ‹ˆλ‹€. μ˜μ–΄λ‘œ
12:13
it means to say some of the truth, but not all of it.
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그것은 μ§„μ‹€μ˜ 일뢀λ₯Ό λ§ν•˜μ§€λ§Œ μ „λΆ€λŠ” μ•„λ‹ˆλΌλŠ” λœ»μž…λ‹ˆλ‹€. μ›ν•˜λŠ” 응닡을
12:17
There are some things that you're hiding so that you are likely to get the
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얻을 수 μžˆλ„λ‘ μˆ¨κΈ°λŠ” 것이 μžˆμŠ΅λ‹ˆλ‹€
12:22
response that you want.
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.
12:23
In addition to communicating your goals with sincerity and honesty,
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μ„±μ‹€ν•˜κ³  μ •μ§ν•˜κ²Œ λͺ©ν‘œλ₯Ό μ „λ‹¬ν•˜λŠ” 것 외에도
12:28
it's important to also ask those questions we talked about in strategy number
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μ „λž΅ 3λ²ˆμ—μ„œ μ΄μ•ΌκΈ°ν•œ μ§ˆλ¬Έμ„
12:33
three with sincerity and honesty,
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μ„±μ‹€ν•˜κ³  μ •μ§ν•˜κ²Œ ν•˜λŠ” 것이 μ€‘μš”ν•©λ‹ˆλ‹€.
12:36
express genuine curiosity to understand someone
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12:41
else's position,
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12:42
what they're having to think through and the decisions they have to make in
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그듀은
12:46
order to meet you halfway.
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당신을 반쯀 λ§Œλ‚˜κΈ° μœ„ν•΄ λ§Œλ“€μ–΄μ•Όν•©λ‹ˆλ‹€. μ‹ λ’°λ₯Ό κ΅¬μΆ•ν•˜λŠ”
12:48
The third technique you can use to build trust is to actively listen.
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데 μ‚¬μš©ν•  수 μžˆλŠ” μ„Έ 번째 κΈ°μˆ μ€ 적극적으둜 κ²½μ²­ν•˜λŠ” κ²ƒμž…λ‹ˆλ‹€.
12:53
Now,
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12:53
I have a whole lesson on the topic of how to show that you're actively listening
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이제
μ €λŠ” μ—¬λŸ¬λΆ„μ΄ 적극적으둜 μ˜μ–΄λ₯Ό λ“£κ³  μžˆλ‹€λŠ” 것을 λ³΄μ—¬μ£ΌλŠ” 방법에 λŒ€ν•œ μ£Όμ œμ— λŒ€ν•œ 전체 μˆ˜μ—…μ„ 가지고 μžˆμŠ΅λ‹ˆλ‹€.
12:58
in English, and I'll leave a link to that lesson below if you want to know more,
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더 μ•Œκ³  μ‹ΆμœΌμ‹œλ©΄ μ•„λž˜μ— ν•΄λ‹Ή μˆ˜μ—…μ— λŒ€ν•œ 링크λ₯Ό λ‚¨κ²¨λ‘κ² μŠ΅λ‹ˆλ‹€.
13:01
but here are a couple of keys to actively listening.
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μ²­μ·¨.
13:06
In English speaking culture, we maintain eye contact. Now,
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μ˜μ–΄κΆŒ λ¬Έν™”μ—μ„œ μš°λ¦¬λŠ” λˆˆλ§žμΆ€μ„ μœ μ§€ν•©λ‹ˆλ‹€. 이제
13:10
we don't stare nonstop. Of course, we occasionally blink and look away,
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μš°λ¦¬λŠ” λ…ΌμŠ€ν†±μœΌλ‘œ μ‘μ‹œν•˜μ§€ μ•ŠμŠ΅λ‹ˆλ‹€. λ¬Όλ‘  μš°λ¦¬λŠ” λ•Œλ•Œλ‘œ λˆˆμ„ κΉœλ°•μ΄κ³  μ‹œμ„ μ„ λŒλ¦½λ‹ˆλ‹€.
13:15
but maintaining eye contact indicates that we're focused on you and
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ν•˜μ§€λ§Œ 계속 λˆˆμ„ λ§ˆμ£ΌμΉœλ‹€λŠ” 것은 μš°λ¦¬κ°€ λ‹Ήμ‹ κ³Ό
13:20
what you're saying.
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당신이 λ§ν•˜λŠ” 것에 μ§‘μ€‘ν•˜κ³  μžˆλ‹€λŠ” 것을 λ‚˜νƒ€λƒ…λ‹ˆλ‹€.
13:22
What you're expressing is important enough for me to listen carefully,
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당신이 ν‘œν˜„ν•˜κ³  μžˆλŠ” 것은 λ‚΄κ°€ 주의 깊게 듀을 만큼 μΆ©λΆ„νžˆ μ€‘μš”ν•˜λ©°,
13:26
and I tell you that through eye contact. In addition to that,
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λˆˆλ§žμΆ€μ„ 톡해 λ‹Ήμ‹ μ—κ²Œ 그것을 λ§ν•΄μ€λ‹ˆλ‹€ . κ·Έ 외에도
13:30
we also tend to ask clarifying questions or repeat what
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μš°λ¦¬λŠ” μš°λ¦¬κ°€ μ •ν™•νžˆ μ΄ν•΄ν–ˆλŠ”μ§€ ν™•μΈν•˜κΈ° μœ„ν•΄ λͺ…ν™•ν•œ μ§ˆλ¬Έμ„ ν•˜κ±°λ‚˜ 당신이 λ§ν•œ 것을 λ°˜λ³΅ν•˜λŠ” κ²½ν–₯이 μžˆμŠ΅λ‹ˆλ‹€
13:35
we heard you say to make sure we understood correctly. For example,
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. 예λ₯Ό λ“€μ–΄,
13:40
you're saying it's not possible for your team to get this finished by January
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κ·€ν•˜μ˜ νŒ€μ΄ 1μ›” 5μΌκΉŒμ§€ 이 μž‘μ—…μ„ μ™„λ£Œν•˜λŠ” 것이 λΆˆκ°€λŠ₯ν•˜λ‹€κ³  λ§ν•©λ‹ˆλ‹€
13:44
5th. Is that correct? Or if I understood you correctly, you're thinking X,
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. κ·Έ λ§žμŠ΅λ‹ˆκΉŒ? λ˜λŠ” λ‚΄κ°€ 당신을 μ˜¬λ°”λ₯΄κ²Œ μ΄ν•΄ν–ˆλ‹€λ©΄ 당신은 Xλ₯Ό μƒκ°ν•˜κ³  μžˆμŠ΅λ‹ˆλ‹€.
13:49
Is that right? What I heard you say was X,
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λ§žμŠ΅λ‹ˆκΉŒ? 당신이 λ§ν•˜λŠ” 것을 X라고 λ“€μ—ˆμŠ΅λ‹ˆλ‹€.
13:54
Have I understood correctly? And lastly,
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μ œκ°€ μ˜¬λ°”λ₯΄κ²Œ μ΄ν•΄ν•œ κ²ƒμž…λ‹ˆκΉŒ? 그리고 λ§ˆμ§€λ§‰μœΌλ‘œ,
13:57
could you clarify what you meant by and then repeat what it is
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당신이 μ˜λ―Έν•˜λŠ” λ°”λ₯Ό λͺ…ν™•νžˆ ν•œ λ‹€μŒ
14:02
that you're not really sure about?
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당신이 μ •λ§λ‘œ ν™•μ‹ ν•˜μ§€ λͺ»ν•˜λŠ” 것이 무엇인지 λ‹€μ‹œ 말해쀄 수 μžˆμŠ΅λ‹ˆκΉŒ?
14:04
Before we talk about the fourth technique you can use to build trust.
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λ„€ 번째 κΈ°μˆ μ— λŒ€ν•΄ μ΄μ•ΌκΈ°ν•˜κΈ° 전에 μ‹ λ’°λ₯Ό κ΅¬μΆ•ν•˜λŠ” 데 μ‚¬μš©ν•  수 μžˆμŠ΅λ‹ˆλ‹€.
14:07
Let's look at a scenario where you might hear some of this language.
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이 μ–Έμ–΄ 쀑 일뢀λ₯Ό 듀을 수 μžˆλŠ” μ‹œλ‚˜λ¦¬μ˜€λ₯Ό μ‚΄νŽ΄λ³΄κ² μŠ΅λ‹ˆλ‹€.
14:11
Imagine you're traveling with a friend and at the very last minute,
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당신이 μΉœκ΅¬μ™€ ν•¨κ»˜ μ—¬ν–‰ 쀑이고 λ§ˆμ§€λ§‰ μˆœκ°„μ—
14:15
your friend wants to change the itinerary for the last couple days of your trip,
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λ‹Ήμ‹ μ˜ μΉœκ΅¬κ°€ λ‹Ήμ‹ μ˜ μ—¬ν–‰μ˜ λ§ˆμ§€λ§‰ λ©°μΉ  λ™μ•ˆμ˜ 일정을 λ³€κ²½ν•˜κ³  μ‹Άμ–΄ν•œλ‹€κ³  μƒμƒν•΄λ³΄μ„Έμš”
14:20
and you're not really so sure about this.
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.
14:22
You like having a plan and sticking to the plan,
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당신은 κ³„νšμ„ μ„Έμš°κ³  κ·Έ κ³„νšμ„ κ³ μˆ˜ν•˜λŠ” 것을 μ’‹μ•„ν•˜κΈ°
14:26
so your friend proposes an idea and you summarize what you've understood by
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λ•Œλ¬Έμ— μΉœκ΅¬κ°€ 아이디어λ₯Ό μ œμ•ˆν•˜λ©΄ μ΄ν•΄ν•œ λ‚΄μš©μ„ "
14:31
saying, I think I understand. So what you're saying is,
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μ΄ν•΄ν•œ 것 κ°™μŠ΅λ‹ˆλ‹€"라고 μš”μ•½ν•©λ‹ˆλ‹€. κ·Έλž˜μ„œ 당신이 λ§ν•˜λŠ” 것은
14:36
rather than go to the museum today,
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였늘 박물관에 κ°€λŠ” 것보닀 κ·Έλ ‡κ²Œ 뢐비지 μ•Šμ„ 것이라고 μƒκ°ν•˜κΈ° λ•Œλ¬Έμ— 우리 μ—¬ν–‰
14:38
you want to save it to the last day of our trip because you think it won't be as
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의 λ§ˆμ§€λ§‰ λ‚ κΉŒμ§€ 그것을 μ €μž₯ν•˜κ³  μ‹Άλ‹€λŠ” κ²ƒμž…λ‹ˆλ‹€
14:42
crowded. Is that right? In saying that,
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. λ§žμŠ΅λ‹ˆκΉŒ? κ·Έλ ‡κ²Œ λ§ν•¨μœΌλ‘œμ¨
14:45
you're letting your friend know that you've listened carefully and you're
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당신은 μΉœκ΅¬μ—κ²Œ 당신이 주의 깊게 λ“€μ—ˆκ³  κ·Έλ“€μ˜ μž…μž₯을
14:49
working hard to understand their side. Now,
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μ΄ν•΄ν•˜κΈ° μœ„ν•΄ μ—΄μ‹¬νžˆ λ…Έλ ₯ν•˜κ³  μžˆμŒμ„ μ•Œλ¦¬κ³  μžˆμŠ΅λ‹ˆλ‹€ . 이제
14:51
you may or may not agree with that. You may want to stick to the plan,
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당신은 그것에 λ™μ˜ν•  μˆ˜λ„ 있고 λ™μ˜ν•˜μ§€ μ•Šμ„ μˆ˜λ„ μžˆμŠ΅λ‹ˆλ‹€. κ³„νšμ„ κ³ μˆ˜ν•˜κ³  싢을 μˆ˜λ„
14:56
but you are acknowledging that you've heard and understood what your friend has
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μžˆμ§€λ§Œ μΉœκ΅¬κ°€ μ œμ•ˆν•œ λ‚΄μš©μ„ λ“£κ³  μ΄ν•΄ν–ˆμŒμ„ μΈμ •ν•˜κ³  μžˆμŠ΅λ‹ˆλ‹€
15:00
suggested.
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.
15:02
And now the fourth technique you can use in strategy number four for building
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이제 μ‹ λ’° ꡬ좕을 μœ„ν•œ λ„€ 번째 μ „λž΅μ—μ„œ μ‚¬μš©ν•  수 μžˆλŠ” λ„€ 번째 κΈ°μˆ μ€
15:06
trust is to use inclusive language.
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포괄적인 μ–Έμ–΄λ₯Ό μ‚¬μš©ν•˜λŠ” κ²ƒμž…λ‹ˆλ‹€.
15:10
Let's compare these two sentences.
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이 두 λ¬Έμž₯을 비ꡐ해 λ΄…μ‹œλ‹€.
15:13
I want a solution that satisfies these conditions versus
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λ‚˜λŠ” μ΄λŸ¬ν•œ 쑰건을 μΆ©μ‘±ν•˜λŠ” μ†”λ£¨μ…˜μ„ 원 ν•˜μ§€λ§Œ
15:18
we need a solution that satisfies these conditions.
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μš°λ¦¬λŠ” μ΄λŸ¬ν•œ 쑰건을 μΆ©μ‘±ν•˜λŠ” μ†”λ£¨μ…˜μ΄ ν•„μš”ν•©λ‹ˆλ‹€.
15:22
What do you notice about those two sentences? Of course,
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이 두 λ¬Έμž₯μ—μ„œ 무엇을 μ•Œ 수 μžˆμŠ΅λ‹ˆκΉŒ ? λ¬Όλ‘ 
15:25
the first one begins with I.
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첫 λ²ˆμ§ΈλŠ” λ‚˜λ‘œ μ‹œμž‘ν•©λ‹ˆλ‹€.
15:28
I'm creating a conversation in which it is me against you.
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λ‚˜λŠ” 당신에 λŒ€ν•œ λ‚˜λΌλŠ” λŒ€ν™”λ₯Ό λ§Œλ“€κ³  μžˆμŠ΅λ‹ˆλ‹€.
15:33
We want different things. We're not in this together. However,
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μš°λ¦¬λŠ” λ‹€λ₯Έ 것을 μ›ν•©λ‹ˆλ‹€. μš°λ¦¬λŠ” 여기에 ν•¨κ»˜ μžˆμ§€ μ•ŠμŠ΅λ‹ˆλ‹€. κ·ΈλŸ¬λ‚˜ μš°λ¦¬λΌλŠ” λ‹¨μ–΄λ‘œ
15:37
when I switch to inclusive language with the word we,
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포괄적인 μ–Έμ–΄λ‘œ μ „ν™˜ν•˜λ©΄
15:42
I'm recognizing that we both want a solution.
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우리 λ‘˜ λ‹€ 해결책을 μ›ν•œλ‹€λŠ” 것을 μΈμ‹ν•˜κ³  μžˆμŠ΅λ‹ˆλ‹€.
15:45
We both want an ideal outcome to this particular need that we have.
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우리 λ‘˜ λ‹€ μš°λ¦¬κ°€ κ°–κ³  μžˆλŠ” 이 νŠΉλ³„ν•œ ν•„μš”μ— λŒ€ν•œ 이상적인 κ²°κ³Όλ₯Ό μ›ν•©λ‹ˆλ‹€.
15:50
We're in this together.
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μš°λ¦¬λŠ” 이 일에 ν•¨κ»˜ μžˆμŠ΅λ‹ˆλ‹€.
15:52
We're going to work together to find a solution that makes everybody happy.
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λͺ¨λ‘κ°€ λ§Œμ‘±ν•  수 μžˆλŠ” μ†”λ£¨μ…˜μ„ μ°ΎκΈ° μœ„ν•΄ ν•¨κ»˜ λ…Έλ ₯ν•  κ²ƒμž…λ‹ˆλ‹€. μ˜μ–΄λ‘œ
15:57
Now that you have these four strategies on how to successfully negotiate in
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μ„±κ³΅μ μœΌλ‘œ ν˜‘μƒν•˜λŠ” 방법에 λŒ€ν•œ λ„€ 가지 μ „λž΅
16:01
English as well as several phrases you can use, I have two questions for you.
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κ³Ό μ‚¬μš©ν•  수 μžˆλŠ” μ—¬λŸ¬ 문ꡬ가 μžˆμœΌλ―€λ‘œ 두 가지 질문이 μžˆμŠ΅λ‹ˆλ‹€.
16:06
Number one,
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첫 번째, μ˜μ–΄λ‘œ ν˜‘μƒν•΄μ•Ό ν•˜λŠ”
16:07
give me an example of a situation in which you might need to negotiate in
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μƒν™©μ˜ 예λ₯Ό λ“€μ–΄μ£Όμ„Έμš”
16:12
English. It could be a situation at work or outside of work.
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. 직μž₯ λ‚΄ 상황일 μˆ˜λ„ 있고 직μž₯ λ°–μ˜ 상황일 μˆ˜λ„ μžˆμŠ΅λ‹ˆλ‹€. 였늘
16:16
What strategy or phrase did you learn today that you will use to help you
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배운 μ „λž΅μ΄λ‚˜ λ¬Έκ΅¬λŠ”
16:21
next time? And number two,
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λ‹€μŒμ— 도움이 될 κ²ƒμž…λ‹ˆκΉŒ? 그리고 두 번째둜, μ œκ°€ 였늘 κ³΅μœ ν•˜μ§€ μ•Šμ•˜μ§€λ§Œ μ„±κ³΅μ μœΌλ‘œ ν˜‘μƒν•˜λŠ” 데 도움이 λ˜λŠ”
16:23
if you have a go-to strategy to help you successfully negotiate that
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이동 μ „λž΅μ΄ μžˆλ‹€λ©΄ 그것이
16:28
I didn't share today, I would love to know what it is.
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무엇인지 μ•Œκ³  μ‹ΆμŠ΅λ‹ˆλ‹€.
16:31
With both of those questions,
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이 두 가지 μ§ˆλ¬Έμ— λŒ€ν•œ
16:32
you can share your answers with me in the comments below.
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닡을 μ•„λž˜ λŒ“κΈ€μ—μ„œ λ‚˜μ™€ κ³΅μœ ν•  수 μžˆμŠ΅λ‹ˆλ‹€.
16:36
That's also a great place to share any questions you have.
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κΆκΈˆν•œ 점을 κ³΅μœ ν•  수 μžˆλŠ” 쒋은 μž₯μ†Œμ΄κΈ°λ„ ν•©λ‹ˆλ‹€.
16:40
If you found today's lesson helpful, be sure to let me know.
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였늘 μˆ˜μ—…μ΄ 도움이 λ˜μ…¨λ‹€λ©΄ μ €μ—κ²Œ μ•Œλ €μ£Όμ„Έμš”.
16:43
You can do that in one very simple way.
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μ•„μ£Ό κ°„λ‹¨ν•œ λ°©λ²•μœΌλ‘œ κ·Έλ ‡κ²Œ ν•  수 μžˆμŠ΅λ‹ˆλ‹€.
16:46
Give this lesson a thumbs up here on YouTube, and while you're at it,
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μ—¬κΈ° YouTubeμ—μ„œ 이 κ°•μ˜μ— μ’‹μ•„μš”λ₯Ό λˆ„λ₯΄κ³ 
16:49
don't forget to subscribe as well. Thank you so much for joining me,
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κ΅¬λ…ν•˜λŠ” 것도 μžŠμ§€ λ§ˆμ„Έμš”. 저와 ν•¨κ»˜ ν•΄μ£Όμ…”μ„œ λŒ€λ‹¨νžˆ κ°μ‚¬ν•©λ‹ˆλ‹€.
16:53
and I look forward to seeing you next time for your Confident English lesson.
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λ‹€μŒ μ‹œκ°„μ— Confident English μˆ˜μ—…μ—μ„œ λ΅™κΈ°λ₯Ό κΈ°λŒ€ν•©λ‹ˆλ‹€.
이 μ›Ήμ‚¬μ΄νŠΈ 정보

이 μ‚¬μ΄νŠΈλŠ” μ˜μ–΄ ν•™μŠ΅μ— μœ μš©ν•œ YouTube λ™μ˜μƒμ„ μ†Œκ°œν•©λ‹ˆλ‹€. μ „ 세계 졜고의 μ„ μƒλ‹˜λ“€μ΄ κ°€λ₯΄μΉ˜λŠ” μ˜μ–΄ μˆ˜μ—…μ„ 보게 될 κ²ƒμž…λ‹ˆλ‹€. 각 λ™μ˜μƒ νŽ˜μ΄μ§€μ— ν‘œμ‹œλ˜λŠ” μ˜μ–΄ μžλ§‰μ„ 더블 ν΄λ¦­ν•˜λ©΄ κ·Έκ³³μ—μ„œ λ™μ˜μƒμ΄ μž¬μƒλ©λ‹ˆλ‹€. λΉ„λ””μ˜€ μž¬μƒμ— 맞좰 μžλ§‰μ΄ μŠ€ν¬λ‘€λ©λ‹ˆλ‹€. μ˜κ²¬μ΄λ‚˜ μš”μ²­μ΄ μžˆλŠ” 경우 이 문의 양식을 μ‚¬μš©ν•˜μ—¬ λ¬Έμ˜ν•˜μ‹­μ‹œμ˜€.

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