Toxic, Bullying Behavior at Work? | How to Respond in English

69,576 views ใƒป 2021-12-08

Speak Confident English


์•„๋ž˜ ์˜๋ฌธ์ž๋ง‰์„ ๋”๋ธ”ํด๋ฆญํ•˜์‹œ๋ฉด ์˜์ƒ์ด ์žฌ์ƒ๋ฉ๋‹ˆ๋‹ค. ๋ฒˆ์—ญ๋œ ์ž๋ง‰์€ ๊ธฐ๊ณ„ ๋ฒˆ์—ญ๋ฉ๋‹ˆ๋‹ค.

00:00
Have you ever experienced rude,
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00:02
offensive or bullying behavior when you're trying to communicate in English?
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์˜์–ด๋กœ ์˜์‚ฌ์†Œํ†ต์„ ํ•˜๋ ค๊ณ  ํ•  ๋•Œ ๋ฌด๋ก€ํ•˜๊ฑฐ๋‚˜ ๋ชจ์š•์ ์ด๊ฑฐ๋‚˜ ๊ดด๋กญํžˆ๋Š” ํ–‰๋™์„ ๊ฒฝํ—˜ํ•œ ์ ์ด ์žˆ์Šต๋‹ˆ๊นŒ?
00:06
If so,
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๊ทธ๋ ‡๋‹ค๋ฉด ๋ถ€์ •์ ์ธ ๊ฒฐ๊ณผ๋ฅผ ๋‘๋ ค์›Œํ•˜์ง€ ์•Š๊ณ 
00:08
how exactly should you respond appropriately without fearing negative
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์ •ํ™•ํžˆ ์–ด๋–ป๊ฒŒ ์ ์ ˆํ•˜๊ฒŒ ๋Œ€์‘ํ•ด์•ผ ํ•ฉ๋‹ˆ๊นŒ
00:13
consequences? Particularly when the bully is your boss or a coworker?
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? ํŠนํžˆ ๊ดด๋กญํžˆ๋Š” ์‚ฌ๋žŒ์ด ๋‹น์‹ ์˜ ์ƒ์‚ฌ๋‚˜ ๋™๋ฃŒ์ผ ๋•Œ?
00:18
A few weeks ago,
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๋ช‡ ์ฃผ ์ „์— ์ •ํ™•ํžˆ ์ด๋Ÿฐ ์ƒํ™ฉ์„ ๊ฒช๊ณ  ์žˆ๋Š” ํ•œ
00:19
I received a request from a student who's experiencing this exact situation
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ํ•™์ƒ์˜ ์š”์ฒญ์„ ๋ฐ›์•˜์Šต๋‹ˆ๋‹ค
00:24
in her request. She said, "Sometimes my boss explains something to me,
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. ๊ทธ๋…€๋Š” "๊ฐ€๋” ์ƒ์‚ฌ๊ฐ€ ๋‚˜์—๊ฒŒ ๋ฌด์–ธ๊ฐ€๋ฅผ ์„ค๋ช…ํ•˜๊ณ 
00:29
then throws a word at me and asks, do you know what this word means?
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๋‚˜์—๊ฒŒ ํ•œ๋งˆ๋””๋ฅผ ๋˜์ง€๋ฉด์„œ ์ด ๋‹จ์–ด๊ฐ€ ๋ฌด์—‡์„ ์˜๋ฏธํ•˜๋Š”์ง€ ์•„๋Š๋ƒ๊ณ  ๋ฌป๋Š”๋‹ค.
00:33
She does it in front of other coworkers. I usually respond and say yes.
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๊ทธ๋…€๋Š” ๋‹ค๋ฅธ ๋™๋ฃŒ๋“ค ์•ž์—์„œ ๊ทธ๊ฒƒ์„ ํ•œ๋‹ค. ๋‚˜๋Š” ๋ณดํ†ต ๋Œ€๋‹ตํ•˜๊ณ  ์˜ˆ๋ผ๊ณ  ๋งํ•œ๋‹ค.
00:38
And then she says, what is it?
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๊ทธ๋ฆฌ๊ณ  ๊ทธ๋…€๋Š” ๋งํ•œ๋‹ค. ๋ญ”๋ฐ?
00:40
I find it embarrassing and rude because she knows I'm not a native speaker.
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๋‚ด๊ฐ€ ์›์–ด๋ฏผ์ด ์•„๋‹Œ ๊ฑธ ์•Œ๊ธฐ์— ๋ถ€๋„๋Ÿฝ๊ณ  ๋ฌด๋ก€ํ•˜๋‹ค๊ณ  ์ƒ๊ฐํ•œ๋‹ค. ํ•ด๊ณ ๋‹นํ•˜์ง€ ์•Š๊ณ 
00:46
How can I handle this situation without getting myself fired?" It goes
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์ด ์ƒํ™ฉ์„ ์–ด๋–ป๊ฒŒ ์ฒ˜๋ฆฌํ•  ์ˆ˜ ์žˆ์„๊นŒ ?"
00:51
without saying that there's no place for rude,
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00:54
offensive or bowling behavior in our personal lives and in our professional
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์šฐ๋ฆฌ์˜ ๊ฐœ์ธ์ ์ธ ์‚ถ๊ณผ ์ง์—…์ ์ธ
00:58
lives. However, we know that in fortunately it does happen.
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์‚ถ์—์„œ ๋ฌด๋ก€ํ•˜๊ณ  ๊ณต๊ฒฉ์ ์ด๊ฑฐ๋‚˜ ๋ณผ๋ง์„ ์น˜๋Š” ํ–‰์œ„๊ฐ€ ์šฉ๋‚ฉ๋˜์ง€ ์•Š๋Š”๋‹ค๋Š” ๊ฒƒ์€ ๋งํ•  ํ•„์š”๋„ ์—†์Šต๋‹ˆ๋‹ค. ๊ทธ๋Ÿฌ๋‚˜ ๋‹คํ–‰์Šค๋Ÿฝ๊ฒŒ๋„ ๊ทธ๋Ÿฐ ์ผ์ด ์ผ์–ด๋‚œ๋‹ค๋Š” ๊ฒƒ์„ ์•Œ๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
01:03
And I want you to have all the tools you need to know how to best
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๊ทธ๋ฆฌ๊ณ  ๋ถ€์ •์ ์ธ ๊ฒฐ๊ณผ์— ๋Œ€ํ•œ ๋‘๋ ค์›€ ์—†์ด ์ˆœ๊ฐ„์— ๊ฐ€์žฅ ์ž˜ ๋Œ€์‘ํ•˜๋Š” ๋ฐฉ๋ฒ•์„ ์•„๋Š” ๋ฐ ํ•„์š”ํ•œ ๋ชจ๋“  ๋„๊ตฌ๋ฅผ ๊ฐ–๊ธฐ๋ฅผ ๋ฐ”๋ž๋‹ˆ๋‹ค
01:07
respond in the moment without any fear of negative consequences.
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.
01:13
In this particular circumstance,
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์ด ํŠน์ • ์ƒํ™ฉ์—์„œ
01:15
it's clear that the boss is throwing my student under the bus.
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์ƒ์‚ฌ๊ฐ€ ๋‚ด ํ•™์ƒ์„ ๋ฒ„์Šค ์•„๋ž˜๋กœ ๋˜์ง€๊ณ  ์žˆ๋Š” ๊ฒƒ์ด ๋ถ„๋ช…ํ•ฉ๋‹ˆ๋‹ค.
01:19
To throw someone under the bus is an idiomatic expression that means to cause
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to throw someone under the bus๋Š”
01:24
someone else to suffer in order to save oneself or to gain
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์ž์‹ ์„ ๊ตฌํ•˜๊ฑฐ๋‚˜
01:29
some kind of advantage. If you've experienced bullying,
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์–ด๋–ค ์ข…๋ฅ˜์˜ ์ด์ต์„ ์–ป๊ธฐ ์œ„ํ•ด ๋‹ค๋ฅธ ์‚ฌ๋žŒ์„ ๊ณ ํ†ต์Šค๋Ÿฝ๊ฒŒ ํ•˜๋Š” ๊ฒƒ์„ ์˜๋ฏธํ•˜๋Š” ๊ด€์šฉ์  ํ‘œํ˜„์ž…๋‹ˆ๋‹ค. ๋”ฐ๋Œ๋ฆผ,
01:33
unfair treatment, damaging rumors or gossip,
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๋ถˆ๊ณตํ‰ํ•œ ๋Œ€์šฐ, ํ•ด๋กœ์šด ์†Œ๋ฌธ์ด๋‚˜ ํ—˜๋‹ด,
01:37
low morale or discrimination,
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์‚ฌ๊ธฐ ์ €ํ•˜ ๋˜๋Š” ์ฐจ๋ณ„์„ ๊ฒฝํ—˜ํ•œ ์ ์ด ์žˆ๋‹ค๋ฉด
01:39
these are all red flags of a tough, toxic work environment.
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์ด๋Š” ๋ชจ๋‘ ๊ฑฐ์น ๊ณ  ์œ ํ•ดํ•œ ์ž‘์—… ํ™˜๊ฒฝ์˜ ์œ„ํ—˜ ์‹ ํ˜ธ์ž…๋‹ˆ๋‹ค.
01:44
A red flag is a warning sign. And when a workplace becomes toxic,
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๋ถ‰์€ ๊นƒ๋ฐœ์€ ๊ฒฝ๊ณ  ์‹ ํ˜ธ์ž…๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ์ง์žฅ์ด ์œ ๋…ํ•ด์ง€๋ฉด
01:49
it has the quality of being harmful. And of course, very unpleasant.
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ํ•ด๋กœ์šด ์„ฑ์งˆ์„ ๊ฐ–๊ฒŒ ๋ฉ๋‹ˆ๋‹ค. ๋ฌผ๋ก  ๋งค์šฐ ๋ถˆ์พŒํ•ฉ๋‹ˆ๋‹ค.
01:54
If you don't already know, I'm Annemarie with Speak Confident English,
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์•„์ง ๋ชจ๋ฅด์‹ ๋‹ค๋ฉด ์ €๋Š” Speak Confident English์˜ Annemarie์ž…๋‹ˆ๋‹ค.
01:58
everything I do here is designed to help you get the confidence you want for
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์—ฌ๊ธฐ์„œ ์ œ๊ฐ€ ํ•˜๋Š” ๋ชจ๋“  ์ผ์€ ์—ฌ๋Ÿฌ๋ถ„์ด
02:02
your life and work in English. Whether it's your boss, coworker,
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์˜์–ด๋กœ ์‚ถ๊ณผ ์ผ์— ๋Œ€ํ•ด ์›ํ•˜๋Š” ์ž์‹ ๊ฐ์„ ์–ป์„ ์ˆ˜ ์žˆ๋„๋ก ๋•๊ธฐ ์œ„ํ•ด ๊ณ ์•ˆ๋˜์—ˆ์Šต๋‹ˆ๋‹ค. ๋‹น์‹ ์˜ ์ƒ์‚ฌ, ๋™๋ฃŒ,
02:06
a client or someone else who is bullying you in some way,
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๊ณ ๊ฐ ๋˜๋Š” ์–ด๋–ค ์‹์œผ๋กœ๋“  ๋‹น์‹ ์„ ๊ดด๋กญํžˆ๋Š” ๋‹ค๋ฅธ ์‚ฌ๋žŒ์ด๋“ ,
02:11
I want you to know exactly how to respond without any distress.
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๋‚˜๋Š” ๋‹น์‹ ์ด ๊ณ ํ†ต ์—†์ด ๋Œ€์‘ํ•˜๋Š” ๋ฐฉ๋ฒ•์„ ์ •ํ™•ํžˆ ์•Œ๊ธฐ๋ฅผ ๋ฐ”๋ž๋‹ˆ๋‹ค .
02:15
That's exactly what you're going to discover in this lesson today.
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๊ทธ๊ฒƒ์ด ๋ฐ”๋กœ ์˜ค๋Š˜ ์ด ์ˆ˜์—…์—์„œ ์—ฌ๋Ÿฌ๋ถ„์ด ๋ฐœ๊ฒฌํ•˜๊ฒŒ ๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์œ ํ•ดํ•œ ์—…๋ฌด ํ™˜๊ฒฝ์— ๋Œ€์ฒ˜ํ•  ์ˆ˜ ์žˆ๋„๋ก
02:19
I'm going to share with you a variety of strategies you can use to appropriately
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์ ์ ˆํ•˜๊ฒŒ ๋Œ€์‘ํ•  ์ˆ˜ ์žˆ๋Š” ๋‹ค์–‘ํ•œ ์ „๋žต๊ณผ
02:23
respond and the language you need in English,
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์˜์–ด๋กœ ํ•„์š”ํ•œ ์–ธ์–ด๋ฅผ ์•Œ๋ ค๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค.
02:26
so that you're able to address a toxic work environment
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02:36
With these five strategies I'll share with you today on how to handle a negative
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๋ถ€์ •์ ์ธ ์ž‘์—… ํ™˜๊ฒฝ์„ ์ฒ˜๋ฆฌํ•˜๋Š” ๋ฐฉ๋ฒ•
02:40
work environment.
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.
02:41
I'll also include real life scenarios so that you have absolute
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๋˜ํ•œ ์‹ค์ œ ์‹œ๋‚˜๋ฆฌ์˜ค๋ฅผ ํฌํ•จํ•˜์—ฌ ์˜์–ด ์‹ค๋ ฅ์„ ์‚ฌ์šฉํ•˜์—ฌ
02:46
clarity on how you can best respond using your English skills.
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๊ฐ€์žฅ ์ž˜ ๋Œ€์‘ํ•  ์ˆ˜ ์žˆ๋Š” ๋ฐฉ๋ฒ•์„ ์ ˆ๋Œ€์ ์œผ๋กœ ๋ช…ํ™•ํ•˜๊ฒŒ ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค .
02:50
And by the end, you'll have multiple tools or phrases you can use,
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๋งˆ์ง€๋ง‰์—๋Š”
02:54
whether you want to respond immediately in the moment when bullying or some
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๋”ฐ๋Œ๋ฆผ์ด๋‚˜
02:59
offensive behavior happens, or if you decide to take some time to reflect,
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๊ณต๊ฒฉ์ ์ธ ํ–‰๋™์ด ๋ฐœ์ƒํ•˜๋Š” ์ˆœ๊ฐ„์— ์ฆ‰์‹œ ๋Œ€์‘ํ•˜๊ณ  ์‹ถ๋“ , ์•„๋‹ˆ๋ฉด ์‹œ๊ฐ„์„ ๋‘๊ณ  ๋ฐ˜์„ฑํ•˜๊ธฐ๋กœ ๊ฒฐ์ •ํ•œ ๊ฒฝ์šฐ
03:04
think about how you want to respond and do so at a later time strategy.
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์›ํ•˜๋Š” ๋ฐฉ์‹์— ๋Œ€ํ•ด ์ƒ๊ฐํ•˜๋“ , ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ๋Š” ์—ฌ๋Ÿฌ ๋„๊ตฌ ๋˜๋Š” ๋ฌธ๊ตฌ๋ฅผ ๊ฐ€์ง€๊ฒŒ ๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๋Œ€์‘ ํ•˜๊ณ  ๋‚˜์ค‘์— ์ „๋žต์„ ์ˆ˜ํ–‰ํ•ฉ๋‹ˆ๋‹ค.
03:09
Number one,
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์ฒซ์งธ, ์ง์žฅ์—์„œ ํ•ด๋กœ์šด ๋ฌธํ™”์— ํœฉ์‹ธ์ด๊ฑฐ๋‚˜ ๋‘˜๋Ÿฌ์‹ธ์ด๊ธฐ
03:10
take the high road while it's easy to become engulfed or surrounded by
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์‰ฌ์šธ ๋•Œ ๋†’์€ ๊ธธ์„ ํƒํ•˜์‹ญ์‹œ์˜ค
03:15
the toxic culture at work. Remember you control the outcome,
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. ๋‹น์‹ ์ด ๊ฒฐ๊ณผ๋ฅผ ํ†ต์ œํ•œ๋‹ค๋Š” ๊ฒƒ์„ ๊ธฐ์–ตํ•˜๊ณ , ๋‹น์‹ ์„ ํ–ฅํ•œ
03:20
strive to take the high road when there is a negative comment or action directed
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๋ถ€์ •์ ์ธ ์˜๊ฒฌ์ด๋‚˜ ํ–‰๋™์ด ์žˆ์„ ๋•Œ
03:25
toward you to take the high road is an idiomatic expression.
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๋†’์€ ๊ธธ์„ ํƒํ•˜๊ธฐ ์œ„ํ•ด ๋…ธ๋ ฅํ•˜๋Š” ๊ฒƒ์€ ๊ด€์šฉ์ ์ธ ํ‘œํ˜„์ž…๋‹ˆ๋‹ค.
03:29
That means to take the more noble or diplomatic path forward.
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๊ทธ๊ฒƒ์€ ๋” ๊ณ ์ƒํ•˜๊ฑฐ๋‚˜ ์™ธ๊ต์ ์ธ ๊ธธ์„ ์•ž์œผ๋กœ ๋‚˜์•„๊ฐ€๋Š” ๊ฒƒ์„ ์˜๋ฏธํ•ฉ๋‹ˆ๋‹ค.
03:34
It is not an easy choice to be sure,
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ํ™•์‹คํžˆ ํ•˜๊ธฐ ์‰ฌ์šด ์„ ํƒ์€ ์•„๋‹ˆ์ง€๋งŒ, ๊ทธ๋Ÿฌํ•œ ํ•ด๋กœ์šด ํ–‰๋™์„ ๋ชจ๋ฐฉํ•˜๊ฑฐ๋‚˜ ์ผ๋ถ€๊ฐ€ ๋˜๋Š” ๊ฒƒ๊ณผ๋Š” ๋ฐ˜๋Œ€๋กœ ์ง์žฅ์—์„œ
03:37
but it does help you to set firm boundaries in the workplace as opposed
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ํ™•๊ณ ํ•œ ๊ฒฝ๊ณ„๋ฅผ ์„ค์ •ํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค
03:42
to mirroring or becoming part of that toxic behavior.
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.
03:46
Here are two common scenarios that demonstrate how you can take the high road
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๋‹ค์Œ์€ ๋†’์€ ๊ธธ์„ ๊ฐ€๋Š” ๋ฐฉ๋ฒ•
03:51
and what language you can use to do. So scenario number one,
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๊ณผ ์‚ฌ์šฉ ๊ฐ€๋Šฅํ•œ ์–ธ์–ด๋ฅผ ๋ณด์—ฌ์ฃผ๋Š” ๋‘ ๊ฐ€์ง€ ์ผ๋ฐ˜์ ์ธ ์‹œ๋‚˜๋ฆฌ์˜ค์ž…๋‹ˆ๋‹ค . ์ฒซ ๋ฒˆ์งธ ์‹œ๋‚˜๋ฆฌ์˜ค๋Š”
03:56
if a coworker decides to share a gossip about another input,
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๋™๋ฃŒ๊ฐ€ ๋‹ค๋ฅธ ์ž…๋ ฅ ์‚ฌํ•ญ์— ๋Œ€ํ•œ ์†Œ๋ฌธ์„ ๊ณต์œ ํ•˜๊ธฐ๋กœ ๊ฒฐ์ •ํ•œ ๊ฒฝ์šฐ ๋‹ค์Œ๊ณผ ๊ฐ™์ด
04:00
you can respond in an assertive way with, I understand your interest,
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๋‹จํ˜ธํ•˜๊ฒŒ ๋Œ€์‘ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ๊ท€ํ•˜์˜ ๊ด€์‹ฌ์€ ์ดํ•ด
04:05
but I'm not comfortable talking about someone else's personal life scenario.
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ํ•˜์ง€๋งŒ ๋‹ค๋ฅธ ์‚ฌ๋žŒ์˜ ๊ฐœ์ธ ์ƒํ™œ ์‹œ๋‚˜๋ฆฌ์˜ค์— ๋Œ€ํ•ด ์ด์•ผ๊ธฐํ•˜๋Š” ๊ฒƒ์ด ๋ถˆํŽธํ•ฉ๋‹ˆ๋‹ค.
04:09
Number two,
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๋‘ ๋ฒˆ์งธ,
04:10
if your coworkers isolate you because you refuse to participate in gossip
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๋™๋ฃŒ๋ฅผ ๊ณ ๋ฆฝ์‹œ์ผœ
04:16
rather than mirror that behavior by isolating them as well.
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๊ทธ ํ–‰๋™์„ ๋ฐ˜์˜ํ•˜๋Š” ๋Œ€์‹  ๊ฐ€์‹ญ์— ์ฐธ์—ฌํ•˜๊ธฐ๋ฅผ ๊ฑฐ๋ถ€ํ•˜๊ธฐ ๋•Œ๋ฌธ์— ๋™๋ฃŒ๊ฐ€ ๊ท€ํ•˜๋ฅผ ๊ณ ๋ฆฝ์‹œํ‚ค๋Š” ๊ฒฝ์šฐ์ž…๋‹ˆ๋‹ค. ๋”
04:20
You can choose to take a kinder approach and remain inclusive,
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์นœ์ ˆํ•œ ์ ‘๊ทผ ๋ฐฉ์‹์„ ์„ ํƒํ•˜๊ณ  ํฌ์šฉ์„ฑ์„ ์œ ์ง€ํ•˜๊ณ  ๋Œ€ํ™”์— ์ดˆ๋Œ€ํ•˜๊ณ  ๊ธ์ •์ ์ธ ํ–‰๋™์„ ๋ชจ๋ฒ”์œผ๋กœ
04:25
continue to show that you value their opinion by inviting them into
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๋ณด์—ฌ์คŒ์œผ๋กœ์จ ๊ณ„์†ํ•ด์„œ ๊ทธ๋“ค์˜ ์˜๊ฒฌ์„ ์†Œ์ค‘ํžˆ ์—ฌ๊น€์„ ๋ณด์—ฌ์ค„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค
04:29
conversations and modeling positive behaviors.
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.
04:32
And now strategy number two for how to handle toxic bullying behavior in the
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์ด์ œ ์ง์žฅ ์—์„œ ์œ ๋…ํ•œ ๊ดด๋กญํž˜ ํ–‰์œ„๋ฅผ ์ฒ˜๋ฆฌํ•˜๋Š” ๋ฐฉ๋ฒ•์— ๋Œ€ํ•œ ๋‘ ๋ฒˆ์งธ ์ „๋žต์€
04:37
workplace is dig a little deeper.
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์กฐ๊ธˆ ๋” ๊นŠ์ด ํŒŒ๊ณ ๋“œ๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค.
04:41
Sometimes when toxic behavior is deemed acceptable at work,
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๋•Œ๋•Œ๋กœ ์ง์žฅ์—์„œ ์œ ํ•ดํ•œ ํ–‰๋™์ด ์šฉ์ธ๋  ๋•Œ
04:46
people use that behavior as a way to vent their frustrations or stress
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์‚ฌ๋žŒ๋“ค์€ ๊ทธ๋Ÿฌํ•œ ํ–‰๋™์„ ๋ถˆ๋งŒ์„ ๋ฐœ์‚ฐํ•˜๋Š” ๋ฐฉ๋ฒ•์œผ๋กœ ์‚ฌ์šฉํ•˜๊ฑฐ๋‚˜ ์ŠคํŠธ๋ ˆ์Šค๋ฅผ
04:51
to vent means to give expression to particularly strong emotions.
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๋ฐœ์‚ฐํ•˜๋Š” ์ˆ˜๋‹จ์œผ๋กœ ํŠนํžˆ ๊ฐ•ํ•œ ๊ฐ์ •์„ ํ‘œํ˜„ํ•˜๋Š” ์ˆ˜๋‹จ์œผ๋กœ ์‚ฌ์šฉํ•ฉ๋‹ˆ๋‹ค.
04:56
And unfortunately,
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๊ทธ๋ฆฌ๊ณ  ๋ถˆํ–‰ํ•˜๊ฒŒ๋„,
04:57
a long term pattern of allowing others to vent in a negative way,
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๋‹ค๋ฅธ ์‚ฌ๋žŒ๋“ค์ด ๋ถ€์ •์ ์ธ ๋ฐฉ์‹์œผ๋กœ ๋ถ„์ถœํ•˜๋„๋ก ํ—ˆ์šฉํ•˜๋Š” ์žฅ๊ธฐ์ ์ธ ํŒจํ„ด์€
05:01
leads to a toxic work environment. The next time you encounter some rude,
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์œ ํ•ดํ•œ ์ž‘์—… ํ™˜๊ฒฝ์œผ๋กœ ์ด์–ด์ง‘๋‹ˆ๋‹ค. ๋‹ค์Œ ๋ฒˆ์— ๋ฌด๋ก€ํ•˜๊ณ 
05:06
offensive or bowling behavior,
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๋ชจ์š•์ ์ด๊ฑฐ๋‚˜ ๋ณผ๋ง์„ ํ•˜๋Š” ํ–‰๋™์„ ์ ‘ํ•˜๊ฒŒ ๋˜๋ฉด ์ตœ์„ ์˜ ๋ฐฉ๋ฒ•์„ ๊ฒฐ์ •ํ•˜๋Š” ๋ฐ
05:09
ask a few questions to help you determine the best way forward.
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๋„์›€์ด ๋˜๋Š” ๋ช‡ ๊ฐ€์ง€ ์งˆ๋ฌธ์„ ํ•˜์‹ญ์‹œ์˜ค .
05:13
A few great questions to ask include what triggered this negative action
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์ด ๋ถ€์ •์ ์ธ ํ–‰๋™์ด๋‚˜ ๋ฐ˜์‘์„ ์ด‰๋ฐœ์‹œํ‚จ ์š”์ธ์ด ๋ช‡ ๊ฐ€์ง€ ์ค‘์š”ํ•œ ์งˆ๋ฌธ์ž…๋‹ˆ๋‹ค
05:19
or response. Am I seeing a toxic pattern? In other words,
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. ๋…์„ฑ ํŒจํ„ด์ด ๋ณด์ด๋‚˜์š”? ์ฆ‰,
05:23
is this something that I see again and again and again,
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์ด๊ฒƒ์€ ๋‚ด๊ฐ€ ๋ณด๊ณ  ๋˜ ๋ณด๊ณ  ๋˜ ๋ณด๋Š” ๊ฒƒ์ž…๋‹ˆ๊นŒ,
05:26
or is it a one time event?
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์•„๋‹ˆ๋ฉด ์ผํšŒ์„ฑ ์ด๋ฒคํŠธ์ž…๋‹ˆ๊นŒ? ์ด ํ–‰๋™
05:28
What factors are contributing to this behavior and what actions
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์— ์˜ํ–ฅ์„ ๋ฏธ์น˜๋Š” ์š”์†Œ๋Š” ๋ฌด์—‡ ์ด๋ฉฐ
05:33
will help you and others arrive at a more positive outcome.
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๊ท€ํ•˜์™€ ๋‹ค๋ฅธ ์‚ฌ๋žŒ๋“ค์ด ๋ณด๋‹ค ๊ธ์ •์ ์ธ ๊ฒฐ๊ณผ์— ๋„๋‹ฌํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋˜๋Š” ์กฐ์น˜๋Š” ๋ฌด์—‡์ž…๋‹ˆ๊นŒ?
05:38
Taking a moment to reflect on these questions will help you step back for in the
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์ž ์‹œ ์‹œ๊ฐ„์„ ๋‚ด์–ด ์ด๋Ÿฌํ•œ ์งˆ๋ฌธ์— ๋Œ€ํ•ด ์ƒ๊ฐํ•ด ๋ณด๋ฉด ์ƒํ™ฉ ์—์„œ ๋ฌผ๋Ÿฌ๋‚˜
05:42
situation and understand the bigger picture so that again,
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๋” ํฐ ๊ทธ๋ฆผ์„ ์ดํ•ดํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋˜์–ด
05:47
you are able to make the best decision going forward.
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์•ž์œผ๋กœ ์ตœ์„ ์˜ ๊ฒฐ์ •์„ ๋‚ด๋ฆด ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
05:51
Let me give you an example with how that might be useful in scenario number
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์ด๊ฒƒ์ด 3๋ฒˆ ์‹œ๋‚˜๋ฆฌ์˜ค์—์„œ ์–ด๋–ป๊ฒŒ ์œ ์šฉํ•  ์ˆ˜ ์žˆ๋Š”์ง€์— ๋Œ€ํ•œ ์˜ˆ๋ฅผ ๋“ค์–ด ๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค
05:55
three, imagine one of your coworkers pinpoints,
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. ๋™๋ฃŒ ์ค‘ ํ•œ ๋ช…์ด
05:59
an error that you made and then continues to imply that
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๋‹น์‹ ์ด ๋งŒ๋“  ์˜ค๋ฅ˜๋ฅผ ์ •ํ™•ํžˆ ์ง€์ ํ•œ ๋‹ค์Œ ๊ณ„์†ํ•ด์„œ
06:03
there's some kind of lack of knowledge on your part. Of course,
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๋‹น์‹ ์˜ ์ง€์‹ ๋ถ€์กฑ์ด ์žˆ์Œ์„ ์•”์‹œํ•œ๋‹ค๊ณ  ์ƒ์ƒํ•ด ๋ณด์‹ญ์‹œ์˜ค. ๋ฌผ๋ก 
06:07
identifying an error is okay,
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์˜ค๋ฅ˜๋ฅผ ์‹๋ณ„ํ•˜๋Š” ๊ฒƒ์€ ๊ดœ์ฐฎ์ง€
06:09
but implying or assuming that it's due to someone's lack of knowledge is
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๋งŒ ๋ˆ„๊ตฐ๊ฐ€์˜ ์ง€์‹ ๋ถ€์กฑ์œผ๋กœ ์ธํ•œ ๊ฒƒ์ด๋ผ๊ณ  ์•”์‹œํ•˜๊ฑฐ๋‚˜ ๊ฐ€์ •ํ•˜๋Š” ๊ฒƒ์€
06:14
not appropriate. So in that situation,
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์ ์ ˆํ•˜์ง€ ์•Š์Šต๋‹ˆ๋‹ค. ๋”ฐ๋ผ์„œ ๊ทธ๋Ÿฌํ•œ ์ƒํ™ฉ์—์„œ
06:17
you might step back for a moment and ask the following questions.
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์ž ์‹œ ๋’ค๋กœ ๋ฌผ๋Ÿฌ์„œ์„œ ๋‹ค์Œ๊ณผ ๊ฐ™์€ ์งˆ๋ฌธ์„ ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
06:20
Do I see the same pattern of behavior with all coworkers in the office,
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๋‚˜๋Š” ์‚ฌ๋ฌด์‹ค์˜ ๋ชจ๋“  ๋™๋ฃŒ๋“ค์—๊ฒŒ ๋™์ผํ•œ ํ–‰๋™ ํŒจํ„ด์„ ๋ณด์ด๋Š”๊ฐ€,
06:25
or is this individual only targeting me in this way?
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์•„๋‹ˆ๋ฉด ์ด ๊ฐœ์ธ์ด ์ด๋Ÿฐ ๋ฐฉ์‹์œผ๋กœ ๋‚˜๋งŒ์„ ๋ชฉํ‘œ๋กœ ์‚ผ๊ณ  ์žˆ๋Š”๊ฐ€? ๋‹น์‹ ์ด ๋™๋ฃŒ์˜ ํ–‰๋™์— ๋งž์„ค ์ค€๋น„๊ฐ€ ๋˜์—ˆ์„ ๋•Œ
06:31
How can I best confront this situation and have a positive outcome
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๋‚ด๊ฐ€ ์ด ์ƒํ™ฉ์— ๊ฐ€์žฅ ์ž˜ ๋Œ€์ฒ˜ ํ•˜๊ณ  ๊ธ์ •์ ์ธ ๊ฒฐ๊ณผ๋ฅผ ์–ป์„ ์ˆ˜ ์žˆ๋Š” ๋ฐฉ๋ฒ•์€ ๋ฌด์—‡์ž…๋‹ˆ๊นŒ
06:35
once you're ready to confront your coworker's behavior?
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?
06:39
Here's a way that you might respond.
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์‘๋‹ตํ•  ์ˆ˜ ์žˆ๋Š” ๋ฐฉ๋ฒ•์€ ๋‹ค์Œ๊ณผ ๊ฐ™์Šต๋‹ˆ๋‹ค. ์ง€์‹ ๋ถ€์กฑ์„ ์•”์‹œํ•˜๋Š”
06:41
When you comment on an error implying, lack of knowledge,
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์˜ค๋ฅ˜์— ๋Œ€ํ•ด ์–ธ๊ธ‰ํ•  ๋•Œ
06:45
I find your response hurtful and inappropriate.
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๊ท€ํ•˜์˜ ์‘๋‹ต์ด ์ƒ์ฒ˜๋ฅผ ์ฃผ๊ณ  ๋ถ€์ ์ ˆํ•˜๋‹ค๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค. ๋Œ€์‹  ์˜ค๋ฅ˜์—์„œ ๋ฐฐ์šธ ์ˆ˜ ์žˆ๋„๋ก ๊ฑด์„ค์ ์ธ ํ”ผ๋“œ๋ฐฑ์„ ํ•ด์ฃผ์‹œ๋ฉด
06:49
It would help me grow as a team member
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ํŒ€์›์œผ๋กœ์„œ ์„ฑ์žฅํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค
06:52
if you could give me some constructive feedback so that I can learn from the
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06:57
error instead.
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.
06:58
Taking that step back and giving yourself the time to reflect
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ํ•œ ๊ฑธ์Œ ๋ฌผ๋Ÿฌ์„œ์„œ ์ž์‹ ์—๊ฒŒ ์ด๋Ÿฌํ•œ ์งˆ๋ฌธ์— ๋Œ€ํ•ด ์ƒ๊ฐํ•  ์‹œ๊ฐ„์„ ์ฃผ๋Š” ๊ฒƒ์€
07:03
on those questions helps to neutralize a negative situation
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๋ถ€์ •์ ์ธ ์ƒํ™ฉ์„ ์ค‘ํ™”ํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋˜๋ฉฐ ์‘๋‹ต์—์„œ
07:08
and helps you identify the best language you can use to assert yourself
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์ž์‹ ์„ ์ฃผ์žฅํ•˜๋Š” ๋ฐ ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ๋Š” ์ตœ์ƒ์˜ ์–ธ์–ด๋ฅผ ์‹๋ณ„ํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค
07:13
in your response.
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. ๋‹จํ˜ธํ•˜๊ฒŒ ์˜์‚ฌ์†Œํ†ตํ•˜๋Š” ๋ฐฉ๋ฒ•์—
07:15
If you want to learn more on how to communi assertively,
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๋Œ€ํ•ด ๋” ๋ฐฐ์šฐ๊ณ  ์‹ถ๋‹ค๋ฉด
07:18
I've got a lesson on that topic and I'll share a link to it just below in the
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ํ•ด๋‹น ์ฃผ์ œ์— ๋Œ€ํ•œ ๊ฐ•์˜๊ฐ€ ์žˆ์œผ๋ฉฐ ๋…ธํŠธ ๋ฐ”๋กœ ์•„๋ž˜์— ๋งํฌ๋ฅผ ๊ณต์œ ํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค
07:23
notes. And now strategy number three,
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. ์ด์ œ ์„ธ ๋ฒˆ์งธ ์ „๋žต์€
07:26
adopt a zero tolerance attitude.
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๋ฌด๊ด€์šฉ ํƒœ๋„๋ฅผ ์ฑ„ํƒํ•˜๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค.
07:29
As you carefully review your company's handbook or guidelines,
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ํšŒ์‚ฌ์˜ ํ•ธ๋“œ๋ถ์ด๋‚˜ ์ง€์นจ์„ ์ฃผ์˜ ๊นŠ๊ฒŒ ๊ฒ€ํ† ํ•˜๋‹ค ๋ณด๋ฉด ์ง์žฅ์—์„œ
07:33
you're likely to find multiple pages that address how to handle
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07:38
moral and ethical situations in the workplace.
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๋„๋•์ , ์œค๋ฆฌ์  ์ƒํ™ฉ์„ ์ฒ˜๋ฆฌํ•˜๋Š” ๋ฐฉ๋ฒ•์„ ๋‹ค๋ฃจ๋Š” ์—ฌ๋Ÿฌ ํŽ˜์ด์ง€๋ฅผ ๋ฐœ๊ฒฌํ•˜๊ฒŒ ๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค.
07:42
And all employees are expected to adhere to those policies.
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๊ทธ๋ฆฌ๊ณ  ๋ชจ๋“  ์ง์›์€ ์ด๋Ÿฌํ•œ ์ •์ฑ…์„ ์ค€์ˆ˜ํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค.
07:46
Bullying and derogatory comments are certainly a NoGo in any work environment.
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๋”ฐ๋Œ๋ฆผ๊ณผ ๊ฒฝ๋ฉธ์ ์ธ ๋ง์€ ์–ด๋–ค ์—…๋ฌด ํ™˜๊ฒฝ์—์„œ๋„ ํ™•์‹คํžˆ ๊ธˆ์ง€๋ฉ๋‹ˆ๋‹ค.
07:51
So if you do encounter those behaviors adopting and implementing a zero
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๋”ฐ๋ผ์„œ ์ด๋Ÿฌํ•œ ํ–‰๋™์ด ๋ฐœ์ƒํ•˜๋ฉด ๋ฌด๊ด€์šฉ ์ •์ฑ…์„ ์ฑ„ํƒํ•˜๊ณ  ๊ตฌํ˜„ํ•˜๋Š” ๊ฒƒ์ด
07:56
tolerance policy is critical.
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์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค.
07:59
Zero tolerance policy means that the most severe punishment
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๋ฌด๊ด€์šฉ ์ •์ฑ…์ด๋ž€
08:04
possible is given to any person and every person who
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08:09
commits a crime or breaks a rule.
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๋ฒ”์ฃ„๋ฅผ ์ €์ง€๋ฅด๊ฑฐ๋‚˜ ๊ทœ์น™์„ ์–ด๊ธด ๋ชจ๋“  ์‚ฌ๋žŒ์—๊ฒŒ ๊ฐ€๋Šฅํ•œ ๊ฐ€์žฅ ๊ฐ€ํ˜นํ•œ ์ฒ˜๋ฒŒ์„ ๋‚ด๋ฆฌ๋Š” ๊ฒƒ์„ ์˜๋ฏธํ•ฉ๋‹ˆ๋‹ค.
08:11
And here are two specific real life scenarios that outline how you might
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๋‹ค์Œ์€
08:16
implement this type of zero tolerance policy.
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์ด๋Ÿฌํ•œ ์œ ํ˜•์˜ ๋ฌด๊ด€์šฉ ์ •์ฑ…์„ ๊ตฌํ˜„ํ•˜๋Š” ๋ฐฉ๋ฒ•์„ ์„ค๋ช…ํ•˜๋Š” ๋‘ ๊ฐ€์ง€ ๊ตฌ์ฒด์ ์ธ ์‹ค์ œ ์‹œ๋‚˜๋ฆฌ์˜ค์ž…๋‹ˆ๋‹ค.
08:19
Scenario number four, getting bullied by your boss,
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๋„ค ๋ฒˆ์งธ ์‹œ๋‚˜๋ฆฌ์˜ค๋Š” ์ƒ์‚ฌ์—๊ฒŒ ๊ดด๋กญํž˜์„ ๋‹นํ•˜๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค.
08:24
just like my student who requested this specific lesson,
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์ด ํŠน์ • ์ˆ˜์—…์„ ์š”์ฒญํ•œ ์ œ ํ•™์ƒ๊ณผ ๋งˆ์ฐฌ๊ฐ€์ง€๋กœ
08:27
bullying behavior may include being singled out or having verbally abusive
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๋”ฐ๋Œ๋ฆผ ํ–‰๋™์—๋Š” ๋”ฐ๋Œ๋ฆผ์„ ๋‹นํ•˜๊ฑฐ๋‚˜ ๊ท€ํ•˜์—๊ฒŒ ์–ธ์–ด ํญ๋ ฅ์ ์ธ ์–ธ์–ด๋ฅผ ์‚ฌ์šฉํ•˜๋Š” ๊ฒƒ์ด ํฌํ•จ๋  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค
08:32
language directed toward you. In those circumstances,
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. ๊ทธ๋Ÿฐ ์ƒํ™ฉ์—์„œ
08:35
you will likely feel very cornered.
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๋‹น์‹ ์€ ๊ถ์ง€์— ๋ชฐ๋ ธ๋‹ค๊ณ  ๋Š๋‚„ ๊ฒƒ์ž…๋‹ˆ๋‹ค.
08:37
And it's important for you to know exactly how and respond in the best way
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๊ทธ๋ฆฌ๊ณ  ๊ฐ€๋Šฅํ•œ ์ตœ์„ ์˜ ๋ฐฉ๋ฒ•์œผ๋กœ ๋Œ€์‘ํ•˜๋Š” ๋ฐฉ๋ฒ•์„ ์ •ํ™•ํžˆ ์•Œ๊ณ  ๋Œ€์‘ํ•˜๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค
08:42
possible. If like my student, your boss, or a coworker asks,
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. ์ œ ํ•™์ƒ์ฒ˜๋Ÿผ ์ƒ์‚ฌ๋‚˜ ์ง์žฅ ๋™๋ฃŒ๊ฐ€
08:47
if your mind can comprehend something in English,
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์˜์–ด๋กœ ์–ด๋–ค ๊ฒƒ์„ ์ดํ•ดํ•  ์ˆ˜ ์žˆ๋Š”์ง€ ๋ฌป๋Š”๋‹ค๋ฉด
08:50
a great way to respond might be. I understand everything. However,
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๋Œ€๋‹ตํ•˜๋Š” ์ข‹์€ ๋ฐฉ๋ฒ•์ด ๋  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ๋‚˜๋Š” ๋ชจ๋“  ๊ฒƒ์„ ์ดํ•ดํ•ฉ๋‹ˆ๋‹ค. ํ•˜์ง€๋งŒ
08:55
I don't appreciate being stereotyped or being spoken to in an
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08:59
inconsiderate manner, by using a phrase like that.
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๊ทธ๋Ÿฐ ํ‘œํ˜„์„ ์จ์„œ ๊ณ ์ •๊ด€๋…์„ ๊ฐ–๊ฑฐ๋‚˜ ๋ฐฐ๋ ค์‹ฌ ์—†๋Š” ๋ง์„ ํ•˜๋Š” ๊ฑด ๋‹ฌ๊ฐ‘์ง€ ์•Š๋‹ค.
09:03
You're setting firm boundaries and communicating that a particular behavior
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ํ™•๊ณ ํ•œ ๊ฒฝ๊ณ„๋ฅผ ์„ค์ •ํ•˜๊ณ  ํŠน์ • ํ–‰๋™์ด
09:08
is inappropriate and unprofessional. If you notice an ongoing pattern,
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๋ถ€์ ์ ˆํ•˜๊ณ  ๋น„์ „๋ฌธ์ ์ด๋ผ๊ณ  ์ „๋‹ฌํ•ฉ๋‹ˆ๋‹ค. ์ง„ํ–‰ ์ค‘์ธ ํŒจํ„ด์„ ๋ฐœ๊ฒฌํ•˜๋ฉด
09:13
it may be time schedule a one-on-one with your boss,
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์ƒ์‚ฌ์™€ ์ผ๋Œ€์ผ๋กœ ์ผ์ •์„ ์งœ์„œ
09:16
so that you're able to express your concerns fully and scenario number five.
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์šฐ๋ ค ์‚ฌํ•ญ์„ ์ถฉ๋ถ„ํžˆ ํ‘œํ˜„ํ•  ์ˆ˜ ์žˆ๊ณ  ๋‹ค์„ฏ ๋ฒˆ์งธ ์‹œ๋‚˜๋ฆฌ์˜ค์ผ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
09:21
Sometimes you might not be the one on the receiving end of toxic behavior,
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๋•Œ๋•Œ๋กœ ๋‹น์‹ ์€ ์œ ๋…ํ•œ ํ–‰๋™์„ ๋ฐ›๋Š” ์ชฝ์ด ์•„๋‹ ์ˆ˜๋„ ์žˆ์ง€๋งŒ,
09:26
but you see it happening.
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๋‹น์‹ ์€ ๊ทธ๊ฒƒ์ด ์ผ์–ด๋‚˜๋Š” ๊ฒƒ์„ ๋ด…๋‹ˆ๋‹ค.
09:28
When you witness a coworker getting bullied or being
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๋™๋ฃŒ๊ฐ€ ๊ดด๋กญํž˜์„ ๋‹นํ•˜๊ฑฐ๋‚˜
09:33
verbally humiliated by their coworker.
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๋™๋ฃŒ๋กœ๋ถ€ํ„ฐ ๋ง๋กœ ๊ตด์š•์„ ๋‹นํ•˜๋Š” ๊ฒƒ์„ ๋ชฉ๊ฒฉํ–ˆ์„ ๋•Œ.
09:36
Here's how you could step into that situation.
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๊ทธ ์ƒํ™ฉ์— ๋ฐœ์„ ๋“ค์—ฌ๋†“์„ ์ˆ˜ ์žˆ๋Š” ๋ฐฉ๋ฒ•์€ ๋‹ค์Œ๊ณผ ๊ฐ™์Šต๋‹ˆ๋‹ค.
09:39
Your behavior is not tolerated, it's unprofessional and it needs to stop.
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๊ท€ํ•˜์˜ ํ–‰๋™์€ ์šฉ์ธ๋˜์ง€ ์•Š์œผ๋ฉฐ ๋น„์ „๋ฌธ์ ์ด๋ฉฐ ์ค‘์ง€ํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค.
09:44
And you may speak to me once you're able to do so respectfully once again,
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๊ทธ๋ฆฌ๊ณ  ๋‹ค์‹œ ํ•œ ๋ฒˆ ์ •์ค‘ํ•˜๊ฒŒ ๊ทธ๋ ‡๊ฒŒ ํ•  ์ˆ˜ ์žˆ๊ฒŒ ๋˜๋ฉด ๋‚˜์—๊ฒŒ ๋งํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
09:49
with this language,
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์ด ์–ธ์–ด๋ฅผ ์‚ฌ์šฉํ•˜๋ฉด ๋ถ€์ ์ ˆํ•œ ํ–‰๋™์— ๋Œ€ํ•ด ์–ธ๊ธ‰ํ•œ ํ›„
09:50
you're setting clear boundaries for yourself and the coworker who is being
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์ž์‹ ๊ณผ ๊ดด๋กญํž˜์„ ๋‹นํ•˜๋Š” ๋™๋ฃŒ
09:55
bully after commenting on that inappropriate behavior,
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,
09:59
the coworker who was the bully may have a few choice words.
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๊ดด๋กญํž˜์„ ๊ฐ€ํ•œ ๋™๋ฃŒ์— ๋Œ€ํ•œ ๋ช…ํ™•ํ•œ ๊ฒฝ๊ณ„๋ฅผ ์„ค์ •ํ•˜๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๋ช‡ ๊ฐ€์ง€ ์„ ํƒ ๋‹จ์–ด๊ฐ€์žˆ์„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
10:04
What that means is they may express themselves in a particularly angry and
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๊ทธ๊ฒƒ์ด ์˜๋ฏธํ•˜๋Š” ๋ฐ”๋Š” ๊ทธ๋“ค์ด ํŠนํžˆ ํ™”๋ฅผ ๋‚ด๊ณ  ๋ถ€์ ์ ˆํ•œ ๋ฐฉ์‹์œผ๋กœ ์ž์‹ ์„ ํ‘œํ˜„ํ•  ์ˆ˜
10:10
inappropriate way,
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10:11
but ultimately you've confronted the toxic behavior.
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์žˆ์ง€๋งŒ ๊ถ๊ทน์ ์œผ๋กœ ๋‹น์‹ ์€ ํ•ด๋กœ์šด ํ–‰๋™์— ์ง๋ฉดํ–ˆ๋‹ค๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค.
10:17
Alternatively, f you think a mediator needs to be involved or you've exhausted
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๋˜๋Š” ์ค‘์žฌ์ž๊ฐ€ ๊ฐœ์ž…ํ•ด์•ผ ํ•œ๋‹ค๊ณ  ์ƒ๊ฐํ•˜๊ฑฐ๋‚˜
10:21
all other alternatives, you could also report the incident to HR.
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๋‹ค๋ฅธ ๋ชจ๋“  ๋Œ€์•ˆ์„ ์†Œ์ง„ํ•œ ๊ฒฝ์šฐ ์‚ฌ๊ฑด์„ HR์— ๋ณด๊ณ ํ•  ์ˆ˜๋„ ์žˆ์Šต๋‹ˆ๋‹ค.
10:27
This solution allows you to continue maintaining a calm work environment
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์ด ์†”๋ฃจ์…˜์„ ์‚ฌ์šฉํ•˜๋ฉด ์ฐจ๋ถ„ํ•œ ์ž‘์—… ํ™˜๊ฒฝ์„ ๊ณ„์† ์œ ์ง€ํ•˜๋ฉด์„œ
10:32
while also expressing the concerns you have about your boss or worker.
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์ƒ์‚ฌ๋‚˜ ์ง์›์— ๋Œ€ํ•œ ์šฐ๋ ค๋ฅผ ํ‘œํ˜„ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
10:37
And now strategy number four,
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๊ทธ๋ฆฌ๊ณ  ์ด์ œ 4๋ฒˆ์งธ ์ „๋žต์€
10:39
for how to handle a toxic work environment is prioritize your
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์œ ํ•ดํ•œ ์ž‘์—… ํ™˜๊ฒฝ์„ ์ฒ˜๋ฆฌํ•˜๋Š” ๋ฐฉ๋ฒ•์— ๋Œ€ํ•ด ๊ฐ€๋Šฅํ• 
10:44
mental health whenever possible to help you avoid feeling overwhelmed,
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๋•Œ๋งˆ๋‹ค ์ •์‹  ๊ฑด๊ฐ•์„ ์šฐ์„ ์‹œํ•˜์—ฌ ์••๋„๋‹นํ•˜๊ฑฐ๋‚˜
10:49
burn out or to have low morale, leave work at work.
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์†Œ์ง„๋˜๊ฑฐ๋‚˜ ์‚ฌ๊ธฐ๊ฐ€ ์ €ํ•˜๋˜๊ฑฐ๋‚˜ ์ง์žฅ์„ ๋– ๋‚˜๋Š” ๊ฒƒ์„ ๋ฐฉ์ง€ํ•˜๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค.
10:54
Perhaps it may even be possible for you to, to take a few personal days.
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์–ด์ฉŒ๋ฉด ๊ฐœ์ธ์ ์ธ ๋ฉฐ์น ์„ ๋ณด๋‚ด๋Š” ๊ฒƒ์ด ๊ฐ€๋Šฅํ•  ์ˆ˜๋„ ์žˆ์Šต๋‹ˆ๋‹ค.
10:58
So you can fully separate yourself from that negative work environment.
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๋”ฐ๋ผ์„œ ๋ถ€์ •์ ์ธ ์ž‘์—… ํ™˜๊ฒฝ์—์„œ ์™„์ „ํžˆ ๋ถ„๋ฆฌ๋  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
11:04
Sometimes long term exposure to those toxic behaviors will not only
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๋•Œ๋•Œ๋กœ ์ด๋Ÿฌํ•œ ์œ ๋…ํ•œ ํ–‰๋™์— ์žฅ๊ธฐ๊ฐ„ ๋…ธ์ถœ๋˜๋ฉด
11:08
lead to a sense of feeling overwhelmed or burn out,
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์••๋„๋˜๊ฑฐ๋‚˜ ์†Œ์ง„๋œ ๋Š๋‚Œ์ด ๋“ค ๋ฟ๋งŒ ์•„๋‹ˆ๋ผ
11:11
but also a feeling of anxiety or even panic.
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๋ถˆ์•ˆ๊ฐ์ด๋‚˜ ์‹ฌ์ง€์–ด ๊ณตํ™ฉ ์ƒํƒœ์— ๋น ์ง€๊ธฐ๋„ ํ•ฉ๋‹ˆ๋‹ค.
11:15
So whenever possible,
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๋”ฐ๋ผ์„œ ๊ฐ€๋Šฅํ•  ๋•Œ๋งˆ๋‹ค
11:17
reserve your evenings and your weekend time for yourself,
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์ €๋… ์‹œ๊ฐ„๊ณผ ์ฃผ๋ง ์‹œ๊ฐ„์„ ์ž์‹ ์„ ์œ„ํ•ด ์˜ˆ์•ฝํ•˜๊ณ , ์—ฌ๊ฐ€ ์‹œ๊ฐ„์— ์ผ๊ณผ
11:22
do everything you can to fully separate from work during your free time,
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์™„์ „ํžˆ ๋ถ„๋ฆฌ๋˜๋„๋ก ํ•  ์ˆ˜ ์žˆ๋Š” ๋ชจ๋“  ์ผ์„ ํ•˜๊ณ  ,
11:27
you might indulge in activities that help you to let go of stress
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์ŠคํŠธ๋ ˆ์Šค๋ฅผ ํ’€๊ณ 
11:31
and enjoy the people who are around you.
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์ฃผ๋ณ€ ์‚ฌ๋žŒ๋“ค๊ณผ ์ฆ๊ฑฐ์šด ์‹œ๊ฐ„์„ ๋ณด๋‚ด๋Š” ๋ฐ ๋„์›€์ด ๋˜๋Š” ํ™œ๋™์— ๋ชฐ๋‘ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
11:35
You might also consider practicing mindfulness gratitude so that in
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๋˜ํ•œ ๋งˆ์Œ์ฑ™๊น€ ๊ฐ์‚ฌ๋ฅผ ์—ฐ์Šตํ•˜์—ฌ
11:40
those times, when you're separated from work,
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์ง์žฅ์—์„œ ๋–จ์–ด์ ธ ์žˆ์„ ๋•Œ
11:42
you're able to reset your mindset into a more
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๋งˆ์Œ๊ฐ€์ง์„ ๋ณด๋‹ค
11:47
positive outlook. And now it's time for strategy number five,
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๊ธ์ •์ ์ธ ์ „๋ง์œผ๋กœ ์žฌ์„ค์ •ํ•  ์ˆ˜ ์žˆ๋„๋ก ๊ณ ๋ คํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ด์ œ
11:51
our final strategy on how to respond to bullying and
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11:56
toxic behavior at work. Realign with your core,
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์ง์žฅ์—์„œ ๋”ฐ๋Œ๋ฆผ๊ณผ ์œ ํ•ดํ•œ ํ–‰๋™์— ๋Œ€์‘ํ•˜๋Š” ๋ฐฉ๋ฒ•์— ๋Œ€ํ•œ ๋งˆ์ง€๋ง‰ ์ „๋žต์ธ ๋‹ค์„ฏ ๋ฒˆ์งธ ์ „๋žต์„ ์‚ฌ์šฉํ•  ๋•Œ์ž…๋‹ˆ๋‹ค.
12:00
if you've done everything you can,
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๋‹น์‹ ์ด ํ•  ์ˆ˜ ์žˆ๋Š” ๋ชจ๋“  ์ผ์„ ๋‹ค ํ–ˆ๋‹ค๋ฉด, ๋‹น์‹ ์˜ ํ•ต์‹ฌ์„ ์žฌ์ •๋ฆฝ
12:03
and you find that those toxic behaviors,
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ํ•˜๊ณ  ๊ทธ๋Ÿฌํ•œ ์œ ํ•ดํ•œ ํ–‰๋™,
12:06
that toxic environment at work is starting to seep into other areas of your
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์ง์žฅ์—์„œ์˜ ์œ ํ•ดํ•œ ํ™˜๊ฒฝ์ด ๋‹น์‹  ์‚ถ์˜ ๋‹ค๋ฅธ ์˜์—ญ์œผ๋กœ ์Šค๋ฉฐ๋“ค๊ธฐ ์‹œ์ž‘ํ•œ๋‹ค๋Š” ๊ฒƒ์„ ์•Œ๊ฒŒ ๋ฉ๋‹ˆ๋‹ค
12:11
life. It's time to reevaluate. In other words,
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. ์žฌํ‰๊ฐ€ํ•  ๋•Œ์ž…๋‹ˆ๋‹ค . ์ฆ‰,
12:14
it's time to realign your goals, priorities and your values.
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๋ชฉํ‘œ, ์šฐ์„  ์ˆœ์œ„ ๋ฐ ๊ฐ€์น˜๋ฅผ ์žฌ์ •๋ ฌํ•  ๋•Œ์ž…๋‹ˆ๋‹ค.
12:19
If you discover that you can no longer tolerate your work environment,
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๋” ์ด์ƒ ์ž‘์—… ํ™˜๊ฒฝ์„ ๊ฒฌ๋”œ ์ˆ˜ ์—†๋‹ค๋Š” ์‚ฌ์‹ค์„ ์•Œ๊ฒŒ ๋œ๋‹ค๋ฉด
12:25
it's time to begin considering an exit strategy.
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์ถœ๊ตฌ ์ „๋žต์„ ๊ณ ๋ คํ•ด์•ผ ํ•  ๋•Œ์ž…๋‹ˆ๋‹ค.
12:29
And that can be a scary situation to be in by there
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๊ทธ๋ฆฌ๊ณ  ๊ทธ๊ฒƒ์€
12:34
are greener pastures,
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๋” ํ‘ธ๋ฅธ ๋ชฉ์ดˆ์ง€๊ฐ€ ์žˆ๊ณ 
12:35
there are other opportunities available and you deserve to work
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๋‹ค๋ฅธ ๊ธฐํšŒ๊ฐ€ ์žˆ๊ณ 
12:40
in a positive supportive environment.
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๊ธ์ •์ ์ธ ์ง€์› ํ™˜๊ฒฝ์—์„œ ์ผํ•  ์ž๊ฒฉ์ด ์žˆ๋Š” ๋ฌด์„œ์šด ์ƒํ™ฉ์ด ๋  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
12:44
I know there is a lot to consider here and not all of these strategies are easy
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์—ฌ๊ธฐ์—์„œ ๊ณ ๋ คํ•ด์•ผ ํ•  ์‚ฌํ•ญ์ด ๋งŽ๊ณ  ๋ฌด๋ก€ํ•˜๊ณ  ๊ณต๊ฒฉ์ ์ธ ๋ณผ๋ง ํ–‰์œ„๋ฅผ ๋‹นํ•  ๋•Œ ์ด๋Ÿฌํ•œ ๋ชจ๋“  ์ „๋žต์„ ์‹คํ–‰ํ•˜๊ธฐ ์‰ฝ์ง€๋Š” ์•Š๋‹ค๋Š” ๊ฒƒ์„ ์•Œ๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค
12:48
to implement when we are on the receiving end of rude,
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12:52
offensive bowling behavior.
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. ๊ทน๋ณตํ•˜๋Š” ๋ฐ ์‹œ๊ฐ„์ด ๊ฑธ๋ฆฌ๋Š”
12:54
There is a lot of pain and hurt that takes time to overcome.
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๋งŽ์€ ๊ณ ํ†ต๊ณผ ์ƒ์ฒ˜๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค .
12:59
My goal in this lesson is to give you all the tools and language you need so
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์ด ์ˆ˜์—…์˜ ๋ชฉํ‘œ๋Š” ๋ถ€์ ์ ˆํ•œ ํ–‰๋™์„ ํ•˜๋Š” ์‚ฌ๋žŒ์ด ๋ˆ„๊ตฌ์ด๋“  ๊ด€๊ณ„์—†์ด ๋ถ€์ ์ ˆํ•œ ํ–‰๋™์— ๊ฐ€์žฅ ์ž˜ ๋Œ€์‘ํ•  ์ˆ˜ ์žˆ๋„๋ก ํ•„์š”ํ•œ ๋ชจ๋“  ๋„๊ตฌ์™€ ์–ธ์–ด๋ฅผ ์ œ๊ณตํ•˜๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค
13:04
that you can best respond to inappropriate behavior no matter who is doing
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13:09
it. And you can respond without fear of negative repercussions,
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. ๊ทธ๋ฆฌ๊ณ  ํ•ด๊ณ ์™€ ๊ฐ™์€ ๋ถ€์ •์ ์ธ ์˜ํ–ฅ์— ๋Œ€ํ•œ ๋‘๋ ค์›€ ์—†์ด ๋Œ€์‘ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค
13:14
such as getting fired. Instead,
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. ๋Œ€์‹ ,
13:17
you can feel certain and confident in the fact that you took the high road
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๋‹น์‹ ์€ ๋‹น์‹ ์ด ๋†’์€ ๊ธธ์„ ํƒํ–ˆ๊ณ  ์ƒํ™ฉ์„ ์ ์ ˆํ•˜๊ฒŒ ํ•ด๊ฒฐํ–ˆ๋‹ค๋Š” ์‚ฌ์‹ค์— ํ™•์‹ ๊ณผ ์ž์‹ ๊ฐ์„ ๋Š๋‚„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
13:22
and you addressed the situation appropriately,
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13:25
truthfully in the moment when we're feeling attacked,
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์†”์งํžˆ ์šฐ๋ฆฌ๊ฐ€ ๊ณต๊ฒฉ์„ ๋ฐ›๊ณ  ์žˆ๋‹ค๊ณ  ๋Š๋ผ๋Š” ์ˆœ๊ฐ„์—๋Š”
13:29
there is that sense of frustration and fear, even panic.
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์ขŒ์ ˆ๊ฐ๊ณผ ๋‘๋ ค์›€, ์‹ฌ์ง€์–ด ๊ณตํ™ฉ๊ฐ์ด ์žˆ์Šต๋‹ˆ๋‹ค.
13:33
And that can make a it difficult to remember exactly what we want to say or
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๊ทธ๋ฆฌ๊ณ  ๊ทธ๊ฒƒ์€ ์šฐ๋ฆฌ๊ฐ€ ๋งํ•˜๊ณ  ์‹ถ์€ ๊ฒƒ ๋˜๋Š”
13:38
what we could say.
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์šฐ๋ฆฌ๊ฐ€ ๋งํ•  ์ˆ˜ ์žˆ๋Š” ๊ฒƒ์„ ์ •ํ™•ํžˆ ๊ธฐ์–ตํ•˜๋Š” ๊ฒƒ์„ ์–ด๋ ต๊ฒŒ ๋งŒ๋“ค ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
13:40
The best way to help be prepared is to practice this language
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์ค€๋น„ํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋˜๋Š” ๊ฐ€์žฅ ์ข‹์€ ๋ฐฉ๋ฒ•์€
13:45
before you're in that situation.
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ํ•ด๋‹น ์ƒํ™ฉ์— ์ฒ˜ํ•˜๊ธฐ ์ „์— ์ด ์–ธ์–ด๋ฅผ ์—ฐ์Šตํ•˜๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค.
13:48
So I want you to take time to get familiar with the phrases that were used here.
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๋”ฐ๋ผ์„œ ์—ฌ๊ธฐ์— ์‚ฌ์šฉ๋œ ๋ฌธ๊ตฌ์— ์ต์ˆ™ํ•ด์ง€๋Š” ๋ฐ ์‹œ๊ฐ„์„ ํ• ์• ํ•˜์‹œ๊ธฐ ๋ฐ”๋ž๋‹ˆ๋‹ค .
13:53
Maybe even use them.
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์–ด์ฉŒ๋ฉด ๊ทธ๊ฒƒ๋“ค์„ ์‚ฌ์šฉํ•  ์ˆ˜๋„ ์žˆ์Šต๋‹ˆ๋‹ค.
13:55
When you talk about being in a toxic work environment with
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13:59
friends and family members.
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์นœ๊ตฌ ๋ฐ ๊ฐ€์กฑ๊ณผ ์œ ํ•ดํ•œ ์ž‘์—… ํ™˜๊ฒฝ์— ๋Œ€ํ•ด ์ด์•ผ๊ธฐํ•  ๋•Œ.
14:02
I also want to share with you a couple of practice questions so that you can use
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๋˜ํ•œ ๋ช‡ ๊ฐ€์ง€ ์—ฐ์Šต ์งˆ๋ฌธ์„ ๊ณต์œ ํ•˜์—ฌ
14:06
some of this language and consider how you might respond in a few scenarios
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์ด ์–ธ์–ด ์ค‘ ์ผ๋ถ€๋ฅผ ์‚ฌ์šฉํ•˜๊ณ  ์˜ค๋Š˜ ๋ฐฐ์šด ๋‚ด์šฉ์„ ๋ฐ”ํƒ•์œผ๋กœ ๋ช‡ ๊ฐ€์ง€ ์‹œ๋‚˜๋ฆฌ์˜ค์—์„œ ์–ด๋–ป๊ฒŒ ๋Œ€์‘ํ•  ์ˆ˜ ์žˆ๋Š”์ง€ ์ƒ๊ฐํ•ด ๋ณผ ์ˆ˜ ์žˆ๋„๋ก
14:11
based on what you've learned today, in your opinion,
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14:14
what would be the best way to respond to these three situations?
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์ตœ์„ ์˜ ๋ฐฉ๋ฒ•์€ ๋ฌด์—‡์ด๋ผ๊ณ  ์ƒ๊ฐํ•˜์‹ญ๋‹ˆ๊นŒ? ์ด ์„ธ ๊ฐ€์ง€ ์ƒํ™ฉ์— ๋Œ€์‘ํ•˜๋ ค๋ฉด?
14:20
Number one,
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์ฒซ์งธ,
14:22
a few coworkers often badmouth another employee.
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๋ช‡๋ช‡ ๋™๋ฃŒ๋Š” ์ข…์ข… ๋‹ค๋ฅธ ์ง์›์„ ํ—˜๋‹ดํ•ฉ๋‹ˆ๋‹ค.
14:26
They ridicule the way she looks and they seem envious of her progress.
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๊ทธ๋“ค์€ ๊ทธ๋…€์˜ ์™ธ๋ชจ๋ฅผ ๋น„์›ƒ๊ณ  ๊ทธ๋…€์˜ ์ง„๋ณด๋ฅผ ๋ถ€๋Ÿฌ์›Œํ•˜๋Š” ๊ฒƒ ๊ฐ™์Šต๋‹ˆ๋‹ค. ์ƒํ™ฉ์—
14:31
How would you respond situation? Number two,
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์–ด๋–ป๊ฒŒ ๋Œ€์‘ํ•˜๊ฒ ์Šต๋‹ˆ๊นŒ ? ๋‘ ๋ฒˆ์งธ,
14:34
a male coworker makes sexist comments during a meeting. And as a result,
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๋‚จ์„ฑ ๋™๋ฃŒ๊ฐ€ ํšŒ์˜ ์ค‘์— ์„ฑ์ฐจ๋ณ„์ ์ธ ๋ฐœ์–ธ์„ ํ•ฉ๋‹ˆ๋‹ค . ๊ฒฐ๊ณผ์ ์œผ๋กœ
14:39
it often makes you uncomfortable. How might you respond? And finally,
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์ข…์ข… ๋ถˆํŽธํ•จ์„ ๋Š๋ผ๊ฒŒ ๋ฉ๋‹ˆ๋‹ค. ๋‹น์‹ ์€ ์–ด๋–ป๊ฒŒ ๋Œ€๋‹ตํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๊นŒ? ๋งˆ์ง€๋ง‰์œผ๋กœ
14:44
situation number three, ever since you move to a virtual working environment,
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์ƒํ™ฉ 3๋ฒˆ์€ ๊ฐ€์ƒ ์ž‘์—… ํ™˜๊ฒฝ์œผ๋กœ ์ด๋™ํ•œ ์ดํ›„๋กœ
14:49
your boss expects you to be available at any time of the day.
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์ƒ์‚ฌ๋Š” ๋‹น์‹ ์ด ํ•˜๋ฃจ ์ค‘ ์–ธ์ œ๋“ ์ง€ ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ๊ธฐ๋ฅผ ๊ธฐ๋Œ€ํ•ฉ๋‹ˆ๋‹ค.
14:54
You're starting to feel overwhelmed and burnt out. How might you respond?
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์••๋„๋‹นํ•˜๊ณ  ์ง€์น˜๊ธฐ ์‹œ์ž‘ํ•ฉ๋‹ˆ๋‹ค. ๋‹น์‹ ์€ ์–ด๋–ป๊ฒŒ ๋Œ€๋‹ตํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๊นŒ?
14:59
You can share your thoughts,
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15:01
your answers and questions with me in the comments section below.
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์•„๋ž˜ ์˜๊ฒฌ ์„น์…˜์—์„œ ๊ท€ํ•˜์˜ ์ƒ๊ฐ, ๋‹ต๋ณ€ ๋ฐ ์งˆ๋ฌธ์„ ๋‚˜์™€ ๊ณต์œ ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
15:06
If you found today's lesson useful to you, I would love to know.
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์˜ค๋Š˜์˜ ์ˆ˜์—…์ด ๋„์›€์ด ๋œ๋‹ค๋ฉด ์•Œ๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค.
15:10
And you tell me in one very simple way,
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์•„์ฃผ ๊ฐ„๋‹จํ•œ ํ•œ ๊ฐ€์ง€ ๋ฐฉ๋ฒ•์œผ๋กœ ๋ง์”€ํ•ด ์ฃผ์„ธ์š”.
15:12
simply give this lesson a thumbs up here on YouTube. And while you're at it,
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์—ฌ๊ธฐ YouTube์—์„œ ์ด ๊ฐ•์˜์— ์ข‹์•„์š”๋ฅผ ๋ˆ„๋ฅด๊ธฐ๋งŒ ํ•˜๋ฉด ๋ฉ๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ๊ทธ ๋™์•ˆ
15:17
subscribe to the Speak Confident English channel.
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Speak Confident English ์ฑ„๋„์„ ๊ตฌ๋…ํ•˜์„ธ์š”.
15:19
So you never miss one of my Confident English lessons.
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๊ทธ๋ž˜์„œ ์ œ ์ž์‹ ๊ฐ ์žˆ๋Š” ์˜์–ด ์ˆ˜์—…์„ ํ•˜๋‚˜๋„ ๋†“์น˜์ง€ ์•Š์Šต๋‹ˆ๋‹ค. ๋ถ€์ ์ ˆํ•˜๊ฒŒ ๊ดด๋กญํž˜์„ ๋‹นํ•˜๊ฑฐ๋‚˜ ๋Œ€์šฐ๋ฐ›๋Š” ์ƒํ™ฉ์—
15:23
I hope that you never find yourself in a situation where you're being bullied
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์ฒ˜ํ•˜์ง€ ์•Š๊ธฐ๋ฅผ ๋ฐ”๋ž๋‹ˆ๋‹ค.
15:28
or treated inappropriately, but if you are, or someone you know,
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ํ•˜์ง€๋งŒ ๊ท€ํ•˜ ๋˜๋Š” ๊ท€ํ•˜๊ฐ€ ์•„๋Š” ๋ˆ„๊ตฐ๊ฐ€๊ฐ€
15:33
is in that situation,
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๊ทธ๋Ÿฌํ•œ ์ƒํ™ฉ์— ์ฒ˜ํ•ด ์žˆ๋‹ค๋ฉด ์˜ค๋Š˜ ๋ฐฐ์šด
15:35
I hope that these strategies and the example phrases you learn today will help
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์ด๋Ÿฌํ•œ ์ „๋žต๊ณผ ์˜ˆ๋ฌธ์ด ๋„์›€์ด ๋˜๊ธฐ๋ฅผ ๋ฐ”๋ž๋‹ˆ๋‹ค.
15:40
you move forward in the most positive way possible.
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๊ฐ€๋Šฅํ•œ ํ•œ ๊ฐ€์žฅ ๊ธ์ •์ ์ธ ๋ฐฉํ–ฅ์œผ๋กœ ๋‚˜์•„๊ฐ€์‹ญ์‹œ์˜ค.
์ด ์›น์‚ฌ์ดํŠธ ์ •๋ณด

์ด ์‚ฌ์ดํŠธ๋Š” ์˜์–ด ํ•™์Šต์— ์œ ์šฉํ•œ YouTube ๋™์˜์ƒ์„ ์†Œ๊ฐœํ•ฉ๋‹ˆ๋‹ค. ์ „ ์„ธ๊ณ„ ์ตœ๊ณ ์˜ ์„ ์ƒ๋‹˜๋“ค์ด ๊ฐ€๋ฅด์น˜๋Š” ์˜์–ด ์ˆ˜์—…์„ ๋ณด๊ฒŒ ๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๊ฐ ๋™์˜์ƒ ํŽ˜์ด์ง€์— ํ‘œ์‹œ๋˜๋Š” ์˜์–ด ์ž๋ง‰์„ ๋”๋ธ” ํด๋ฆญํ•˜๋ฉด ๊ทธ๊ณณ์—์„œ ๋™์˜์ƒ์ด ์žฌ์ƒ๋ฉ๋‹ˆ๋‹ค. ๋น„๋””์˜ค ์žฌ์ƒ์— ๋งž์ถฐ ์ž๋ง‰์ด ์Šคํฌ๋กค๋ฉ๋‹ˆ๋‹ค. ์˜๊ฒฌ์ด๋‚˜ ์š”์ฒญ์ด ์žˆ๋Š” ๊ฒฝ์šฐ ์ด ๋ฌธ์˜ ์–‘์‹์„ ์‚ฌ์šฉํ•˜์—ฌ ๋ฌธ์˜ํ•˜์‹ญ์‹œ์˜ค.

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