Learn Business English Course | Conversation | Vocabulary | 19 Lessons

These videos are a great tool for you to improve your business English skills.

All of the topics are a little advanced but necessary to know.

It's up to you to not only watch the videos, but to also review and self-study.

if you don't know a word check it in the dictionary.

It's also important to repeat after the teacher.

Repeating will help improve your intonation and pronunciation.

It takes time and effort to improve your English

so it's important to watch and review our videos as much as possible.

I know you will enjoy the series let's start.

Hello, everyone.

My name is Robin and in this video I'm going to talk about 'titles'.

Titles are very formal so when we're talking to someone in the business

world we should use a title before their name.

Now first I'm gonna talk about titles for people we know or people we just met.

And later I'm gonna talk about titles for strangers.

Let's take a look

Okay I have five titles here.

Very common titles.

Maybe you've already heard about them or know them.

Let's take a look.

The first one M-r-s. is pronounced [misses], misses.

And misses is used only for married women.

Okay so if her last name is Smith I would call her Mrs. Smith.

Okay she's a married woman.

The next one is miss.

Miss and Miss is used for single women not married. Okay?

So Mrs. Smith, oh I know she is married.

Miss Smith, oh she's single.

Okay again both of them are only used for women.

Mrs. and Miss are a little bit old style. Okay?

So we don't use those too much anymore. What we use nowadays is this one, m-s.

The MS is pronounced [mizz], [mizz].

And we only use Ms. for women but we don't know if they're married or single.

Okay? We're just using a title for women so in the

very formal situation and in business this is what you should use Ms., Ms. Smith.

Okay? Okay so those are what we use for women.

Over here we have Mr.

And Mr. of course is used for all men.

Doesn't matter if they're married single.

Every man is mister. Okay, so again if his last name is Smith, Mr. Smith.

And the last one doctor.

Of course doctor we use for doctors.

Doesn't matter if it's a woman or a man. All doctors we should call doctors before

their name so like Dr. Smith.

Okay? So those are the titles.

Again for business, you only need to know this one Ms. and this one Mr.

Any man is Mr. and every woman should be Ms.

Let's take a look at my name.

Okay of course I'm a man so we should use Mr.

But Mr., we should use it in a formal way so I wrote three styles here.

One of them is wrong. Okay? Very wrong.

Let's take a look.

I have Mr.Robin Shaw, Mr. Robin, Mr. Shaw.

Which one is wrong?

Well it is this one Mr. Robin.

Now a lot of my students say Mr. Robin. Mr. Robin, Mr. Robin.

This is wrong, okay?

You got to be very careful.

Robin is my first name. Okay? And in a formal situation don't just use the first name with Mr.

Okay? So this is wrong. You never want to say Mr. Robin.

Mr. Robin Shaw. Okay my first name is here but actually the Mr. Shaw.

Okay This is this is a good way very formal.

Mr. Robin Shaw or Mr. Shaw.

Okay use this style or this style but never say this style.

All right let's take a look at an example.

I invited six people to my party.

I invited Mr. and Mrs. Smith, Ms Jane Spark, Miss Kirkland, Mr. Scott and Dr. Casting.

I invited six people to my party.

I invited Mr. and Mrs. Smith, Ms Jane Spark, Miss Kirkland, Mr. Scott and Dr. Casting.

Alright now I'm gonna talk about some titles or expressions to use when you're

walking in public and you don't know someone.

Okay you don't know their name, but you want to talk to them in a polite way.

Okay very formal way

And if you look here you might say excuse me you want to get someone's attention you say "excuse me."

Okay there's four main ways.

This is for men. This is for women. So let's start with the men.

So, very simple "excuse me sir".

Okay very polite, "excuse me sir."

"Excuse me Mr.", "Excuse me Mr." This is the best one but this one is also possible.

Okay when you don't know their name, "excuse me sir" or "may I help you sir?".

Okay the other two are for women.

Now you can say "excuse me ma'am" "excuse me ma'am".

This is usually for older women. "Excuse me ma'am" and

"Excuse me miss" is for younger women.

So probably under age 20.

Okay under age 20 we would probably say "miss".

So young women and even children females women "excuse me ma'am", "excuse me, miss".

"May I help you, ma'am?", "May I help you, miss?"

Okay so all of these very polite and you should use them.

Alright, so that's titles titles for people we know.

Titles for people we don't know - if you want to speak in a polite way

you should you always use titles. It shows a lot of respect.

Okay that's it for this video see you next time.

Hello everyone I'm Robin and in this video we're gonna talk about being fired

okay there are many expressions in English that express being fired of

course when you're fired from a job that's a terrible thing because you lost

your job and as I said there are lots of expressions to express being fired let's

take a look now I'm gonna use the sentence he was of course it could work

for men he or women she he was she was he was fired all right that's the most

common way to express being fired he was fired but there are some other ones and

this is the first group there will be a second group later

let's take a look he was fired he was laid off okay

now fired is probably your fault the employee fault but if you're laid off

that's the company fault the company has some financial difficulties so they have

to layoff many workers he was dismissed okay he was dismissed this is kind of a

polite way to say he's fired he was let go okay fired is a very terrible word he

was fired he was let go means the same thing but it's not as powerful so it's a

little a little nicer to say he was let go he was released he was released again

kind of a more polite way to say he was fired and last one he was terminated he

was terminated this is actually very strong terminated cut he was terminated

all right this is the first group but there's more let's move on here's the

second group of expressions remember they all mean the same thing to be fired

or right so there's lots of slang and

idioms to look at the first one dumped he was dumped again it just means fired

he was sacked he was sacked he was canned he was canned

he was axed he was axed now an axe is like an axe to cut a tree so he was axed

similar he was cut now the last two idioms also very common he was given the

boot the boot he was given the boot so he was kicked out of the company and he

was given the pink slip okay now a long time ago when someone was

fired from a company they were given a form to say you're fired and the color

of this form was usually pink okay so this expression given the pink slip

that means he's fired these days they don't use that form anymore but they

still use the expression or the idiom here to mean that person is fired

alright so these are also all very common and very good to use to talk

about when someone is fired alright so again being fired is a terrible thing

but in English we have a lot of expressions that mean you are fired

alright so I hope you learned a few more today that's it and I'll see you next

time

hello I'm bill and in this video we're going to talk about how you can

introduce yourself and your job because when you're meeting new people knowing

what you do for a living is kind of important and it happens a lot so think

about what's important about who you are and what you do for work now think about

the three most important things they are easy your name standard when you

introduce yourself and then also your title now your title is what you do at

your job maybe you are an accountant an engineer maybe you do marketing or

you're a Salesman or a manager any of these things okay that tells a lot about

you as a person or what your job title is and then also company what company do

you work for because different companies do different things if you work for a

company like Samsung you probably know a lot about electronics if you work a lot

of work for a company like Doosan you probably know more about heavy machinery

and industry so that explains a lot about who you are as well so if you're

introducing yourself and your job you want to focus name title company the

orders not too important we'll talk about that later but here as an example

I will introduce myself to you so you can see how people do it alright let's

take a look at my example okay so this is my official introduction I say hello

my name is Bill and I am an English professor at a university in Suwon so

one more time this is how I say my introduction hello my name is Bill

and I am an English professor at a university in Suwon as you just saw I

clearly said my name my title and my company now there are many universities

in Suwon that's why I didn't say the exact name because not everyone knows

every University in Suwon but that's okay not very important also just

remember always start name first then company and title you can put them in a

different order if you want to and in the next examples you can see how

there's different ways to organize your introduction let's take a look let's

look at a few examples of how to introduce you and your job my name is

David and I am a director at SK again my name is David and I am a director at SK

there's another way to do it I'm Paul and I currently work in the human

resources department at Doosan let's do it again

I'm Paul and I currently work in the human resources department at Doosan now

we'll take one more look yeah my name is Chris and I do marketing for

Samsung listen again my name is Chris and I do marketing for Samsung so there

you have it several examples that can help you remember how to do this okay if

you remember them you should be more than ready and confident to introduce

yourself and your job I hope this was helpful and I'll see you next video

hello I'm bill and in this video I'm gonna tell you about two questions you

need to know for business okay now they're really easy so you should not

have any stress about this okay what we have here is this question what do you

do now if you say it really fast what do you do

gets a little sounds a little strange but just don't worry go natural with it

what do you do what do you do what do you do that's what people want to know

now if this question we're longer what do

you do on the weekend well now it's about your weekend your

hobbies your fun time but if the question is just what do you do it's

about work and that's all it is so if you ask me what do you do I say I'm a

teacher that's my job that's my work now of course you may

have to change a to an if you're I'm an engineer or I'm a student just the a ok

that's what we have so think job title for this one now there's also here I'm

in charge of now in charge that means duty what are you responsible

for what do you need to do for your job if you're a leader of a marketing team

you may say I'm in charge of a marketing team you're the leader

that's your duty take care of them or you ask me I'm in charge of helping my

students that's what I have to do so I'm in charge of my students of course a

very easier than that we have the simpl where do you work now you can say the

company name you can be very specific and say

something like I work at worry Bank or you don't have to say the company name

you can just say I work at a bank that's fine too

let's look at some example dialogue where we put these two questions

together okay all right here's our first examples here

the question was what do you do well the easy answers I'm a doctor or I'm a

banker or I'm an accountant

what's whatever you do the next question where do you work well I work at a bank

I work at a store I work at a school just the place you work at put that in

there all right just like those two phrases I just showed you there's

another question that's very common especially in American conversation and

it goes like this what do you do for a living now for a living you know we all

have to live we all have to pay for it so that's our job right there so it's

basically asking how do you pay for your life what do you do for a living now

just like the what do you do question you can simply answer I'm a teacher I'm

an engineer I'm an accountant or you can go ahead and give a full longer

description of I work in the personnel department at SK so you can keep it

short you can keep it long that's okay let's take a look at examples of long

and short answers to this question all right

now here's the longer question what do you do for a living now the short answer

would just be I'm a teacher and that's fine but you can also give a

longer answer like I work in the legal department for Lotte so here you can go

short answer or long answer both are okay okay so there you have it three

simple questions you can use when you meet new people in business so what do

you do which is always about work remember that what do you do people want

to know about your job than me where do you work just what's your company where

is it what do you do and then of course what do you do for a living that's all

about how you earn your money so you can live I hope this was helpful for you and

I'll see you next video

hello everyone I am Robin and in this video we are gonna learn some very

useful expressions to describe a co-worker who is too nice to your boss

or manager alright now in every company there are

some employees your coworker who are too nice to the boss ok and why are they too

nice well maybe they want a promotion or they

want a higher salary they want some sort of advantage so they are very nice to

the boss and maybe they don't even like the boss but they are still always nice

to the boss very friendly to the boss always doing what the boss asks them to

do and maybe they even give gifts to the boss there are always nice to the boss

well of course we don't like those people we hate those people and we hate

those coworkers so we're gonna use these expressions now these expressions can be

used for both men and women and they are negative ok so we want to call these

people very negative names we don't like them the first one a yes-man very easy

to understand so a yes-man if I said he's a yes-man that means he always says

yes to the boss ok whatever the boss asks him to do he says yes he never says

no because the boss might be angry or upset if he says no so he's a yes-man

he always says yes the next one very negative let's use a girl she's a

bootlicker she's a bootlicker ok so you have to

imagine a boot and someone licking licking the boot ok very negative so

that means if the boss asks lick my boot she would say yes

okay so that just means whatever the boss asks she will do so we would say

she's a bootlicker okay the next one sucking up okay

she's always sucking up okay she's always sucking up means she's always too

nice to the boss okay she's sucking up the last two my

favorite they're very bad okay let's take a look the first one ass

kisser this is your ass so someone who is an ass kisser he's an ass kisser the

boss has an ass and he's kissing the ass okay

that means he's - really - nice - the boss we call him an ass kisser he

doesn't really kiss the boss's ass but he's too nice

and the last one brown-noser she's a brown-noser okay she's again too

nice to the boss she's a brown-noser now brown-noser the nose is brown why

well similar to ass kisser the brown noser is kissing the ass and then get

some shit on their nose because they're always kissing ass so she's a brown

noser or he's a brown noser very negative thing to call your coworker who

is too nice to the boss all right let's take a look at a few examples sentences

to help us understand these expressions all right let's take a look at the first

example he is a yes man he agrees with all the boss's ideas even the stupid

ideas he is a yes man he agrees with all the boss's ideas even the stupid ideas

and the next one he always sucks up to the boss he always sucks up to the boss

in the next one she is such a bootlicker she actually

hates the boss but acts friendly to him she is such a bootlicker she actually

hates the boss but acts friendly to him all right let's look at the next one

Steve is a big ass kisser he even washes the CEOs car on Sunday

Steve is a big ass kisser he even washes the CEOs car on Sunday and the last one

I hate brown nosers they always get more perks

I hate brown nosers they always get more perks are you an ass kisser

are you a brown-noser okay well from my experience of course I worked at many

companies and schools sometimes I do suck up to the boss you know happy boss

is certainly better than an angry boss but generally I'm not always a

brown-noser just sometimes be very careful if you call someone a

brown-noser or ass-kisser it's very negative okay so you can talk to your

coworkers he's a brown-noser but if you say you

are brown noser very negative that person's going to be angry all right so

I hope you understand these expressions and I hope you use them correctly that's

it and I'll see you next time

hello I'm Robin and in this video we're going to talk about some business

expressions asking about price and also answering about price all right now

first we're gonna look at the questions on how to ask about price and here they

are now we're gonna begin with how much first so of course the most basic

question to ask about price is how much is it how much is it so if you want to

know the price or the cost of something that's the easiest most common way how

much is it all right now here are some more you might hear they're all common

how much does it run how much does it run or sometimes people say how much

does it run for okay don't be confused by run this is just

talking about the cost how much does it run how much does it cost okay again

very basic how much does it cost you want to know how much it costs the price

how much does it sell for how much does it sell for how much will it cost me how

much will it cost me okay and the last one how much are you asking how much are

you asking now all of these questions are the same they're asking for the

price or the cost of something so the answer to all these question questions

where ever you're talking to would be the same answer all right now instead of

how much some people will say what and you see this blue line you never say

what is it it's always how much is it but for these ones people can use what

so you can say what does it run what does it cost what does it sell for what

will it cost me what are you asking what is possible - okay I prefer you to use

how much but you can also use what certainly you have to know both ways in

case someone says what or how much all right let's move on to how to answer

someone asks you how much is something and you have to answer these are the

best ways and the most common ways to answer all right now I'm gonna use $100

for every answer so you can understand they all mean the same thing so the most

common way is it's $100 how much is it how much does it sell for it's $100 okay

now if it's not exactly $100 we're gonna use about or around okay

so how much is it it's about $100 it's around $100 okay and here are three more

not so common as the top two you're still gonna hear them it sells for $100

it sells for $100 it goes for $100 it's priced at $100

okay so all of these are the same thing

answering how much something costs okay so the top two two ways that's the most

common but these ones are a little bit common you will hear them so you should

know them it sells for $100 it goes for $100 it's priced at $100

okay let's look at some example sentences okay let's look at the first

example dialogue how much is it it's about two dollars how much is it it's

about two dollars and the next one excuse me what does this car sell for

this one sells for $9,000 excuse me what does this car sell for this one

sells for 9000 and the next one do you want to buy a

membership to the fitness center how much does it run it's about $100 a month

no thanks do you want to buy a membership to the fitness center how

much does it run it's about $100 a month no thanks

the next one honey we should take a trip to Europe how much will it cost us

tickets go for $8,000 okay let's go in June honey we should take a trip to

Europe how much will it cost us tickets go for $8,000 okay let's go in June and

the last example what are you asking for this ring this one is priced at $500 oh

that's a little too expensive for me what are you asking for this ring this

one is priced at $500 oh that's a little too expensive for me so these are the

most common ways and best ways to ask about price and answer about price okay

so you should study these expressions they're very useful very helpful you

must know them that's it for this video and I'll see you next time

hi I'm bill and in this video we're gonna talk about some business small

talk now we remember small talk is just conversations that are not important

okay they're not about giving a lot of details it's just easy conversation

usually when you don't know what else to talk about now these questions are about

business and you can use them at work with a co-worker you can use it when you

meet friends or just when you're having conversations with new people it can

also be a get to know you kind of question and well the first one here

would be house business or like house work kind of like that just how is your

job going now remember you don't care about details

it's just how's business so a positive answer

would just be business is great thank you for asking or I'm having a very good

month at my job no stress but then there's also the

negative side how's business oh it's not good right now my company is losing

money or oh I have too much work to do I'm so busy it happens okay but now this

is the short one how's business you can also go with the what has business been

like it's kind of this week or last month

very close how has business been same meaning just a different way of asking

the question same thing what has business been like now here the answer

would probably be something like business has been good business has been

not so good let's take a look at some written examples really quick all right

all right here's some first examples okay question is how's business

well you can say business is good or you could say work is good

then kind of bad right now because it's not always good sometimes work is not

good and then the other question what's business been like you can say it's been

all right you could say it's been stressful or it's been a good month so

far all right now let's say you're in a

situation you're not at work you're out to dinner you're meeting new people and

someone asks you how's business well maybe you don't want to talk about your

job you want to talk about something else

well there are easy ways to move on from the question polite ways and easy ways

so if someone asks you how's business you can just quickly say it's the same

old same old fast answer no details and it answers their question but also hints

to them let's talk about something else you can also just do the business is

business just my business is my business that's what it is so let's take a look

at some written examples of using these to avoid the question now for when you

want to avoid the question the question is how's business

you can quickly end the conversation by saying it's the same old same old or you

could say business is business here's a very simple dialogue that you

might see so bill says hey Bob how's business bob says Oh business is

business bill says I see Bob how's your work bill it's the same old same old

okay I hope you found this helpful and if you can remember to start the

conversation how's business what has business been

like but then of course if you want to avoid the conversation and not talk

about business you can just do the it's the same old same old

or businesses business because it always is alright I hope you learned something

see you next video

hello everyone I'm bill and today we're gonna talk about some easy questions you

can ask or maybe you get asked when you meet a foreign visitor for the first

time okay because we got to remember maybe you

meet them at the airport when they come in

maybe you meet them at your office when they visit or maybe at a business dinner

you get introduced to someone you say your name's shake hands

this is a good thing to say okay now we all know to get to Korea people have to

travel very far usually so it's always nice to ask how was the flight cuz

sometimes it's a long airplane ride a long flight so if you ask how was the

flight maybe it was fine or I slept the whole

way if they're lucky I can't sleep on airplane so I'm jealous then you also

have was your journey okay same thing just a different way of saying it'd be

yes it was long but it was comfortable that's alright but now also maybe you

are in a different country and you meet someone and they ask you was your flight

okay was it okay coming here and again you can just say it was good thank you

or mmm not too comfortable or this service was not very good so really you

can get different answers for all of these questions people can talk about

how long the flight was how comfortable they were the service they received so a

lot of different ways to answer these so let's take a look at some sample

dialogues that show how these are used all right here's dialogue one you say

how was your flight the visitor it was comfortable but I

still had a hard time sleeping so you should say I'm sorry to hear that and

visitor that's okay I can rest at the hotel dialogue - you can ask was

yourjourney okay visitor it was fine thank you for asking so here you just

respond it was my pleasure

dialogue 3 now if you travel maybe the foreigner says to you was the flight

okay and maybe you answer it was alright but

the service was slow so the foreigner says maybe you should try another

airline company next time and you can say I think I will

alright now you have three easy questions you can ask a foreign visitor

when you meet them for the first time just uh how was your flight was the

journey ok was the flight ok so if you're when you're introduced to a

foreign visitor don't be nervous because this is a very simple thing you

can ask them when you're shaking their hand alright I hope you can remember

this and I'll see you next time

hello I'm bill now maybe you saw in another video we talked about asking a

foreign visitor about their flight over well that's good now to continue from

that though a good thing to ask them about would be

how is the hotel they're staying in because some people they don't like

sleeping in hotels so nice hotel is always good now the question you can ask

very easy would be how is the hotel again this shows that you care and you

worry about them well there's different things they can talk about when they

answer your question they could talk about the service at the hotel now the

service would be are the workers friendly do they have good food at the

hotel if there's a problem do they fix it quickly all right now also the

comfort of the hotel okay is it clean very important is it clean is the bed

nice do they have soft pillows alright that's important because they want to

feel comfortable when they're in a foreign country and then another thing

that they could talk about would be location of the hotel is the location a

very noisy place okay that makes it hard for them to sleep at night or is the

location good in that is the location close to things that the visitor wants

to see and do is it a interesting location or is it a boring location but

still asking the visitor how is the hotel is a good way to make them feel

more comfortable with you so let's take a look at sentences in how this is used

and answered ok so the question is how is the hotel well possible answers can

be I have everything I need the service is friendly the

location is close to where I need to be it's very comfortable all are very

possible answers okay now I want to tell you another way to ask this question

about how is the hotel now a common question that people ask would be this

it is is the hotel - you're suiting now this is underlined here for because -

you're suiting just means the same as is the hotel something you like is it

likeable do you like it so because it starts with is this quick answer would

just be yes it is or no it isn't but you could get longer

because this is a long question so let's give a good answer so we ask is the

hotel - you're suiting common answer it suits me just fine or it suits me well

enough but you can also just say things like I think it's good or I am

comfortable they're just very basic answers about the hotel

let's see some written examples on how this is used the question is is the

hotel - you're suiting and your possible answers can be yes it is Thanks

it suits me just fine or I am happy there all are possible and

fine answers so there you have ways to ask a foreign visitor how is the hotel

because it's important for them to be comfortable while they're visiting your

company so just remember how is the hotel and is the hotel - you're suiting

both mean the same thing but just different ways of saying it keeps it

more interesting for when you're talking so I hope that helps

you and I hope you remember it see you next time

what's the worst hotel used to that worst hotel I've ever stayed at it's a

dingy little villa Hotel in New Orleans one time for Mardi Gras they said it was

great because it was really close to downtown but it was more of like closets

that they made into a small hotel room just to make money off tourists now the

blankets in the bed were clean but now the rest of it wasn't at all it was the

floor was pretty dirty the bathroom was dirty and it was way too expensive

because they were taking advantage of the holiday no I don't it was about nine

years ago probably just the one in Bohr young because the mud festival was

happening just because there is everywhere every place in Boreum during

the mud festival is dirty because people walk around covered in

mud so no matter where you go everywhere there's mud inside outside there is no

clean place and again Thursday night we got there the hotel was only thirty

thousand long but then Friday because it's the weekend they told us next night

is a hundred thousand won and no matter what I did there was mud and sand

everywhere even in the bed even in the bathroom just can't stop it

hello everyone I'm Robin and in this video we are gonna talk about six

vocabulary to use when you're leaving your job okay

some are common some are not so common but they're all useful let's take a look

at the first two quit and give notice okay now quit is the most common word or

expression we want to use when leaving a job you can say I quit now usually I

quit means suddenly like today but it can be used to talk about the future

like I will quit next month I will quit next year and remember if you use it in

past tense don't say quitted you have to say I quit

my job last month okay just use quit for past tense all right let's take a look

at her example this job is terrible I quit okay this job is terrible I quit

this person is not happy with their job he says I quit maybe he says that to his

boss so in this sense he's probably quitting today he's at his

job he says I quit he probably goes home okay he no longer does his job the

second one give notice okay give notice when you give notice this is

more formal more professional and the polite way to quit so in our sentence

today I gave my boss two weeks notice okay so how long is the how long do you

want to continue working at your job two weeks notice some jobs you probably want

to give one month notice but anyway he gives to his boss sometimes it's a paper

sometimes it's just verbally speaking but you should give notice that's the

best way most polite way the professional way to

quit to give notice all right let's take a look at the next two the first two

vocabulary were about you wanting to leave a job the next two maybe you don't

want to leave your job but you have to the words are fired and laid off let's

take a look at fired first now fired a very negative a very bad thing to hear

if your boss tells you you're fired okay now if you're fired you're probably

doing something wrong you're a bad worker or something and

again fired is quick it's very quick if your boss says you're fired probably you

should leave that job today so go clean off your desk and go home

get out so your boss might say this you're a terrible worker you're a

terrible worker you're fired you're fired again

go home get out the next one laid off now laid off is not your fault

this is probably your fault but laid off is probably the company fault okay the

company has some financial problem money problem or there's not enough work for

all the employees okay so when the company has a problem they might have to

lay off some employees let's take a look at the example company sales are down

company sales are down I was laid off okay so probably this company has some

money problems and of course large companies when they lay off workers they

lay off thousands of workers so you can see that in the newspaper they will lay

off like 3,000 workers or 5,000 workers because the company has a lot of

problems all right in some cases you might be rehired when the company has

better conditions okay so the company sales are down you're laid off sales

start to go again they will rehire some workers but

usually they don't rehire the old workers they just hire new younger and

cheaper workers anyway both are bad if you're fired or laid off you probably

don't want that alright let's look at the next two examples here are the last

two vocabulary resign and retire let's look at resign resign be careful with

the pronunciation it's resign resign it's a verb to redesign alright now we

already learned you can leave the company by quitting or give notice and

the last one here is to resign now to resign is usually used with upper

management executives CEOs even politicians they resign from a company

now resign can be positive or negative so resign if I'm a CEO and I want to

resign from a company alright so probably I have another job at

another company or I'm planning to retire so I officially quit the company

I resigned it can also be negative especially for

politicians they have some public scandal or something and they have to

resign they have to quit ok let's take a look at my example he had to resign

because of a scandal ok so he's a very important person and he has to quit his

job but we don't say quit for the very important person we say resign ok and he

had some scandal he had to resign the last one retire ok so you worked hard

and it's time to stop working forever you have to retire so my example after

35 years of work long time it's time to retire okay so I'm gonna

retire from my company of course this is a good thing this is a

positive thing there can be early retirement okay some companies have

early retirement they might give you some extra money to retire early in some

cases it's voluntary means you you want to early retire and in other cases they

make you early retire okay but usually just retiring that's a good thing you

worked hard time to retire all right let's look at some example sentences all

right let's look at the examples number one I quit my job today my boss was

terrible I quit my job today my boss was terrible okay let's look at the next one

I will move to another city I will give two weeks notice to my company I will

move to another city I will give two weeks notice to my company next example

he got fired from his job because he was stealing money he got fired from his job

because he was stealing money the next example the company had to layoff 1,000

employees because of low sales the company had to layoff 1,000 employees

because of low sales all right the next example he resigned from the CEO

position due to low sales he resigned from the CEO position due to low sales

and the last example I will retire at age 65 I will retire at age 65 okay

I hope those examples helped you let's do a quick review of the six vocabulary

the first one quit I quit okay you don't like your job

anymore and you're gonna quit probably very quickly like today I quit the next

one give notice a little more professional and nice you tell your boss

or you write your letter to your boss and you give it to him I'm gonna give

notice that I'm quitting one month later all right you're fired

very bad you're a bad worker Mamie and your boss says you're fired

okay so get out now get out today laid off company problems not your fault

sorry but we have to lay you off okay you're fired

but it's not your fault resign again for kind of upper management and very

important workers they don't say I quit they say I resigned and the last one

retire of course you work many many years and you don't want to work anymore

you retire all right so I hope you have a very good understanding of these six

vocabularies and that's it see you next time

hello I'm Robin and in this video we are going to talk about your income and your

outgoings now let's start with income first now your income is the money

coming in how you make money the money you make that is your income all right

and these are the different ways you can get an income so let's see how they're

expressed in English now the first way is a salary if you have a job a

full-time job you get a salary now salary is usually calculated per month

or per year okay so when you talk about your salary for example I make $2,000 a

month or I make $40,000 a year that's how we would express salary the next one

is wage now a wage is usually for a part-time job okay students work for a

wage for example if they work at a fast-food restaurant maybe they get a

small wage this is calculated per hour or per day so for example I make $6 per

hour the next one is a commission so if you work especially in sales maybe you

get a commission if you're working at a car dealership you sell a car and you

would get a percentage of the the cost of that car that's called the commission

so the more cars you sell the more Commission you get bonus at the company

you work one year at the company and some company is not all companies will

give a bonus okay so that's extra money if the company is doing well fees

lawyers doctors they might charge fees if you're using their service you have

to effie okay so for example a lawyer might

have a hourly fee of like $400 or $500 okay you pay them a fee and that's how

they make their money from fees Social Security all right this is money from

the government it can be called also welfare so if you lost your job or

you're handicapped and you need some money from the government

this is Social Security that is also income pension that is your retirement

money so after you retire you can collect a pension

that's an income and the last one investments so if you are investing in

property or stock and you make money that is also an income all right so this

is the different ways you can get an income let's take a look at some example

sentences okay let's look at the first example his yearly salary is $30,000 his

yearly salary is $30,000 in the next example her wage is $6 an hour at the

fast-food restaurant her wage is $6 an hour at the fast-food restaurant and the

next one for every camera I sell I get 10% commission for every camera I sell I

get 10% commission and the next one my company usually gives a year-end bonus

last year I received $5,000 my company usually gives a year-end bonus last year

I received $5,000 and the next one I'm a lawyer my hourly fee is $500 I'm a

lawyer my hourly fee is $500 and the next one our family lives off of

social security the government gives us about $900 a month our family lives off

of Social Security the government gives us about $900 a month and the last

example when I retire from my company I can collect a pension of about $2,000 a

month when I retire from my company I can collect a pension of about $2,000 a

month okay so we talked about the different types of income the money

coming in now we're gonna talk about outgoings outgoings the money going out

how you spend the money let's take a look at the first one living expenses

now living expenses means the things you have to spend or what you need to buy

every day to survive this is talking about food or clothing or even

transportation things like that things you need to get every day those are

living expenses the next one bills okay so every month we have to pay bills we

have to pay the electricity bill the water bill things like that those are

bills rent if you're living in a house the house is not yours you're renting

okay you have to rent the house so you have to spend money to rent the house

every month mortgage now if you want to buy a house but you don't have enough

money you go to the bank you ask for a loan and they give you a loan and you

can buy a house that loan is called a mortgage all right

so rent you don't own the house you're just spending every month rent mortgage

you own the house but still every month you have to pay the bank for the loan so

the mortgage is the bank loan to buy the house insurance car insurance health

insurance every kind of insurance every month you have to buy insurance

and of course we have to pay tax on all our income we have to pay tax so these

are good examples of the outgoings let's look at some more example sentences okay

let's look at the examples my monthly living expenses are around $800 my

monthly living expenses are around $800 and the next one all my monthly bills

add up to about $1,200 all my monthly bills add up to about $1,200 and the

next one I pay five hundred dollars in rent next month my rent will go up one

hundred dollars I pay five hundred dollars in rent next month my rent will

go up one hundred dollars and the next one each month I have to make a thousand

dollar mortgage payment in 15 years my house will be paid off each month I have

to make a thousand dollar mortgage payment in 15 years my house will be

paid off and the next one I pay about $400 a month in health insurance to

cover my family I pay about $400 a month in health insurance to cover my family

and the last one my taxes are about thirty percent of my income my taxes are

about thirty percent of my income now you know different types of income and

you know different types of outgoings okay I did not teach all the different

types of income and outgoings I just taught the main ones okay the ones you

must know these are great financial terms you should study them you should

know them and you should use them anyway that's it for this video see you next

time

I'm bill and what we have right here is a small talk video usually good for when

you're meeting a foreign visitor who's in Korea on business and maybe you can't

think about what to talk about well how about the weather easy topic so there's

three different questions I want us to talk about about the weather and how to

ask a foreign visitor so here's the first one here it goes how is the

weather over there now here over there that means their country the foreign

visitors country how is the weather over there in your country now of course

their answer is going to start with it's the it is meaning the weather is so now

maybe they could say it's hotter than in Korea or maybe they say it's colder than

in Korea or even maybe more of an answer they could say it's raining a lot right

now over there remember that okay let's look

at the next question okay here we are with the next question

now the next question you can ask the foreign visitor would be this is the

weather good in your country this time of year now we say time of year that

means right now so there's a lot of different ways for someone to answer

this question because it starts with is the easy answer would just be yes it is

or no it isn't but giving boring answers isn't good so you got to think there's

lots of ways to do this you could say ah the weather is wonderful right now or if

the weather is very bad maybe they could joke and say

I'm happy to travel because the weather in my country is not fun now there's no

real common answer so it takes a lot of practicing but there are some easy

answers along the lines of it's very good right now or no it's too cold in my

country things like that are fine okay let's look at the last question okay

we're onto the last question the last question

it's a comparative okay we have to think about that and it goes like this is the

weather different from here that just means is the weather different

in your country from Korea so we have to use the ER here and I'll explain don't

worry so we think it is hotter than here or it is colder than here now there's

other ways of doing it too we could just say it is raining more than here okay or

it is more windy than here these are all fine as well now let's

think about all three questions and look at examples of them okay let's now

review the questions question one how is the weather over there sample answers

it's not as hot as Korea or usually very cold or nothing special hot in the

summer and cold in the winter question two is the weather good in your country

this time of year can say yes it is very enjoyable or it's a lot like Korea or no

it's not good this time of year question three is the weather different from here

can say it's colder than here it's more wyndi than here or it's snowing more

than here alright so those are three small talk questions you can ask a

foreign visitor about the weather in their home country and maybe you'll be

surprised how they answer I know for me Korea in the summer is much hotter than

where I'm from in America ok I'm from Michigan where it rains a lot

it gets hot in the summer but not as hot as Korea so in the summertime while I

live here in Korea I'm very uncomfortable sometimes just because of

the heat that's just my feeling so ask other foreign visitors about the weather

in their countries and enjoy the small talk have a good time

hello I'm bill and what I have for you here is small talk conversation okay now

this is a great way to start a conversation with small talk because

it's really it's all about current events and things that are happening

right now so if you're having trouble starting a conversation you can use

these to get things going okay now the phrases are we'll start

with this one I hear that now you can say I hear that

or I heard that you can use present tense or past tense both are fine okay

but now you would use I hear that something I hear that the election will

start soon now you say I hear that when you're listening to other people or

maybe the radio in your car or a podcast on your smartphone that's when it when

you're listening to something and you get news when you listen that's when you

say I hear that the election will start soon because my podcast told me that

that's a good way now the other one would be here I read that

the economy is getting better now I read that because I was on the internet

reading news on the internet or maybe a newspaper if you read that but anyway

mostly internet or an email from someone who's talking about something going on

that's fine so it's just I read that the economy is getting better you read about

it now you want to talk about it with someone that's fine then we have I saw

that now you use this when you're watching TV

and you see something on TV tells you news of what's happening now good

example here I saw that my favorite actor has a new movie coming ok so

that's good news right there and maybe you want to talk about your co-worker or

friend about that news so again look at one more time I hear that

the election will start soon so can we talk about the election or I read that

the economy is getting better let's talk about the economy now or I saw that my

favorite actor is making a new movie is he your favorite do you like the new

movie small talk let's look at some sample dialogues of these things being

used dialogue 1 I hear that there is a music festival this weekend

yes I'm thinking about going who are you going with dialogue - I read that

Samsung stock will go down soon really where did you read that I read it on my

internet newsfeed dialog 3 I saw that height Jinro is coming out with a new

beer where did you see that on the news last night ok so that's some great ways

to start a small talk conversation ok it's all about current events and what

did you hear about what did you read about and what did you see and take that

information and go start a conversation I hope it works out for you and you

should try it very soon all right good luck see you next video

hi I'm Robin and in this video we're gonna talk about the difference between

branch chain and franchise okay so for some of my students this is a little bit

confusing so I hope to clear up all the confusion now the first word we're gonna

talk about is branch okay you can call it a branch or a branch office alright

so a company will have a headquarters the central company and a branch office

is just an office okay now a good example of branch office are banks

okay banks have a lot of branches alright they'll have the main bank the

central bank and then they'll have different branches in the same city or

another city alright now let's take a look at my example

sentence we set up a new branch or branch office in Hong Kong we set up a

new branch in Hong Kong so maybe our business is in America and we set up a

branch office in Hong Kong so that branch office is just an office to help

us do business in Hong Kong it helps the headquarters alright that's branch let's

move on to chain okay so a chain is a store that has one owner okay so there

might be the parent company or the headquarters and they have other stores

around the world okay those are chains but the parent company the the

headquarters owns all the chains okay a chain does not have a private owner or a

private investor okay all the stores are owned by the same company one company

let's take a look at Walmart now Walmart is the biggest retail store in the world

they tried to come to Korea a few years ago but they failed so they're gone

now but there's still the largest in the world let's take a look at the example

sentence Walmart is the largest chain in the world okay so we see chain which

means the Walmart headquarters they own all the thousands of Walmart's in the

world all right those Walmart's do not have a private

investor or a private person buying and operating a Walmart just as one owner

let's move on to franchise all right the last word we're gonna look at is

franchise now you can contact the corporation and give them money and you

can open up one of their stores okay that's a franchise again it's different

than a chain for example Starbucks there's thousands of Starbucks around

the world but they're all owned by the corporation but on the other hand

McDonald's there's thousands of McDonald's around the world but these a

lot of these McDonald's have private investors all right they contacted the

corporation and they had a lot of money to invest and they opened up their own

McDonald's that's their franchise all right now I want to talk about Subway

not the underground transportation system that's a different subway this

subway is Subway restaurants okay they make Subway sandwiches and they're very

popular around the world but not so popular in Korea although there are some

Subway's in Korea all right subway is the largest franchise in the

world okay subway is the largest franchise in the world

there's over 37,000 franchises of Subway all right so a lot of people they invest

and open up their own Subway franchise okay so that's the difference between a

branch a chain and a franchise all right I hope you learned a lot in this video

see next time

hi I'm Robin and in this video I'm going to teach you some verbs to describe

upward movement okay upward movement what does that mean well that means

things are going up for example your sales your profits or your stock maybe

they're going up and you want to express that in English I want to use these

verbs to describe the upward movement alright so the first one go up if you

said sales are going up of course that's a good thing

increase profits are increasing good thing gain our stock has some gain good

climb our sales are climbing climb climbing

you could also use that as an upward movement and the last one here

strengthen our stocks are strengthening our sales are strengthening that means

getting better all right let's move on to some more the first group of verbs

describing upward movement we're great but these ones are better why are these

ones better because they're showing a higher and quicker upward movement there

you go you're going up faster and higher really quick so the first to jump and

leap they mean the same thing so if you say my stock jumped or my stock leapt

yet your stock went up very quick very high soar soar is a verb we use to

describe the bird the bird flying high in the sky the bird source so if your

profits soar yeah they're going up high to the sky that's a good thing search

very fast going up a search so our sales surged during the Christmas time okay

rocket like a rocket going straight up very fast our profits rocketed this year

skyrocket same as rocket going up very fast to the sky our profits skyrocketed

this year and the last one take off sales are really starting to take off

okay jump right up go up alright so these are good verbs to describe a very

quick and fast upward movement let's take a look at some examples alright

let's look at the first example our sales are going up our sales are going

up and the next one our profits increased by 200% this quarter our

profits increased by 200% this quarter and the next one my stock is gaining a

lot my stock is gaining a lot and the next one our profits continue to climb

with no end in sight our profits continue to climb with no end in sight

alright the next one this company is really starting to strengthen its

profits this company is really starting to strengthen its profits and the next

one sales jumped a lot since last year sales jumped a lot since last year the

next one our company stock leaped twelve percent

today our company stock leaped twelve percent today and the next one the stock

is soaring after the quarter results were released the stock is soaring after

the quarter results were released and the next one we always see a surge in

sales over the Christmas holidays we always see a surge in

sails over the Christmas holidays the next one since we released our new

product our profits have skyrocketed since we released our new product our

profits have skyrocketed and the last one when the advertising started the

sales took off when the advertising started the sales took off you just saw

some good examples and in my examples I used stocks profits and sales a lot now

these verbs don't have to be only used with profits and stocks and sales they

can be used with many other things to describe upward movement so for example

another example would be attendance so if you have an exhibition the attendance

at this exhibition skyrocketed okay it went up very fast or another example is

just a restaurant oK we've seen a lot of gain in customers at our restaurant this

year all right so it can be used to describe money situations but it can

also be used to describe other situations - alright that's it for this

video see you next time

hi everyone I'm Robin and in this video I'm gonna teach you verbs to describe

downward movement okay now downward movement is scary when

you're talking about stock or profit or sales okay

let's take a look these are the verbs you want to use for downward movement

the first one go down so if I say my profits in my company are going down

that's not good the next one decrease our profits are

decreasing remember the opposite word increase going up decrease increase

decrease sales are starting to slide sales are starting to slide this is a

common one now slide means sales were okay but they're starting to go down

downward movement they're starting to slide fall sales are falling my stock is

falling our profits are falling not good to hear

lose ground our sales are losing ground okay now this one's a little difficult

lose ground means a it's not stable something wrong

so if our sales are losing ground okay there's a problem with the sales going

down losing ground and weaken my stock is weakening remember your stock could

be strengthening going up but in this case downward movement my stock is

weakening going down alright let's move on the next three verbs also describe a

downward movement but these verbs are scarier because they describe a very

quick and big drop alright something you don't want to hear when talking about

stock profit or sales okay here are the verbs again a very quick and big sudden

drop the first one crash okay if you say our

sales crashed that's terrible because your sales write down very quick

collapsed our profits collapsed this year there's no money or profits

collapsed went right down and the last one plummet plummet very common to say

plummet my stock plummeted my stock plummeted okay that's a very terrible

thing if your stock plummeted because the value of your stock dropped right

down all right so these ones we would use for a very big and sudden drop let's

take a look at some example sentences all right let's look at the first

example profits decreased by four percent this quarter profits decreased

by four percent this quarter and the next example profits will slide if we do

not improve the quality profits will slide if we do not improve the quality

and the next example my company stock has started to fall since the CEO died

my company stock has started to fall since the CEO died and the next example

we lost ground on profits since our rival came out with a new product we

lost ground on profits since our rival came out with a new product and the next

one our stock has weakened over the last few days our stock has weakened over the

last few days and the next example our stock crashed after the CEO was arrested

our stock crashed after the CEO was arrested and the next one sales have

collapsed because our product has too many defects

sales have collapsed because our product has too many defects and the last one

our profits will plummet if we don't introduce a new product soon our profits

will plummet if we don't introduce a new product soon okay we saw how we can use

these verbs to describe downward movement now this video focused on these

verbs in a negative way we're always talking about money and of course any

time money is going down that's bad that's negative but these verbs can also

be used in a positive way too for example if I said cancer rates are going

down that's a good thing or if I said crime is decreasing that's a good thing

too okay just make sure you know you can use

them in a negative way or a positive way that's it for this video and I'll see

you next time

hello I'm Robin and in this video I'm going to teach you about using movement

adjectives these are adjectives that help us

express upward movement and downward movement let's take a look here are my

nouns increase gain climb these are nouns to express upward movement

decrease decline and drop these are nouns to express downward movement and

here are our adjectives now all of these adjectives can work with all of these

words okay you can use slight with every word you can use slow with every word

and all of these you can use with every word they all match let's begin with

slight now the meaning of slight is very little okay so if you have a slight

increase very little increase slight again you could have a slight decrease

very little going down very little slow of course slow means not fast slow you

could have a slow gain or a slow decline very slow gain slow decline gradual okay

gradual means slow over time so a gradual climb something is gradually

climbing or a gradual decline something is going down gradually slowly steady

you could have a steady increase steady very steady straight steady steady

decrease steady wrap it rapid means very fast okay if you have something a rapid

climb right up a rapid climb or a rat a rapid drop right down and the last one

massive massive means big large so if you have a massive gain very big gain or

am massive drop very big drop a massive

decline very big decline okay so all of these adjectives can work with all of

these nouns let's take a look at some examples let's look at the first example

my stock had a slight decrease in value this week my stock had a slight decrease

in value this week and the next one there has been a slow increase in sales

this year there has been a slow increase in sales this year and the next one

sales will gradually decline as the technology gets old sales will gradually

decline as a technology gets old and the next one we can see a steady

climb in profits we can see a steady climb in profits and the next one

our company is experiencing massive gains our company is experiencing

massive gains and the last one our profits will rapidly drop if we don't

lay off some employees our profits will rapidly drop if we don't lay off some

employees those were great examples of how to use movement adjectives in

sentences now before I go I want to talk about something else I don't want to

confuse you let's take a look all right so we learned this today a steady

increase increase is the noun steady is the adjective a steady increase alright

but now let's look at this sentence it increases steadily okay this is also

okay what's happening well increase is a noun and it could

also be used as a verb alright and steady is an adjective but it can also

be used an adverb all right so here it's

adjectives now here it's verb adverb all right so just be aware that there are

two ways to express that in this video we just focused on this way all right

that's it see you next time

hello I'm bill and what I have right here is some ways for you to tell your

opinion to other people okay because maybe you're having a discussion or

maybe even a small argument but these are good ways to tell how you're feeling

and what you think should be done now I have two positive ways here okay for

what you think are good ideas so these are for your good ideas and then down

here I have two negatives for when you want to talk about bad ideas now an

example here with this phrase I think that so if you have a good idea you can

start with this phrase to tell people your good idea okay maybe even something

simple like I think that we should eat healthy food okay good idea

eat healthy food so I think that we should eat healthy food same thing here

talk about this my belief is now this is almost the same

as I think that you can use it the same way okay but now we use this for our

business here you could say my belief is we are spending too much money on

marketing that's a problem right there so if you think you're spending too much

money tell people my belief is we are spending too much money on marketing

okay so you think it's a good idea to stop that now for the negatives here we

have this one talking about bad ideas I don't think that now an easy one here

would be I don't think that is good for the company maybe someone's going to

make a bad decision so you want to speak and try to stop it so I don't think that

is a good decision you want to change that better decision now same thing I

disagree that okay this could easily go I

disagree that will help the company okay again someone's going to make a bad

decision you want to tell them that your opinion says it's a bad decision we need

to change it so I disagree that will help the company okay let's look at some

examples dialog one I think that is a good deal you're right it used to be

more expensive dialogue to my belief is that we should focus more on advertising

that's a good idea now more people will know what we're selling dialogue 3 I

don't think that we should have a meeting on Friday I understand your

feeling there isn't anything new to tell the

employees dialogue for I disagree that the new contract is better than the old

one I suppose the old one was more clear

about expectations all right now you know some ways to tell people your

opinion both in a positive way and in a negative way remember for positive just

that I think that or my belief is you say that when you want to share a good

idea but then there's always the I don't think that or I disagree that this is

when you want to stop people from making a bad decision or you have a better idea

than what they have there you can use these at busy at work when you're

talking about business you can use them at home or even in your normal life just

any time you have a discussion with people or even an argument these are

great ways to let them hear your opinion all right I hope that's helpful and I

hope you use them too thank you

hi this is bill and in this video I'm gonna show you a term that is perfect

for a business situation okay now maybe you already know the word

compromise well there's a phrase you can use that means the same thing is

compromise it's just a easy to say kind of casual and it's great for sentences

okay now that phrase is meet in the middle

alright now it's kind of exactly what you think all right so now you can think

about it like this there's two men having a business negotiation okay

and now maybe the first man wants the price to be $20.00 okay and the second

man he wants the price to be $10 okay well the first man doesn't want $10 and

the second man doesn't want $20 so they negotiate and then they decide to meet

in the middle that means the man who wants $20 comes down and the man who

wants $10 comes up and they choose $15 see that they both give up a little they

meet in the middle it's a fair way to finish a negotiation because if you look

at the sentence I've written up here it says let's meet in the middle so we can

both be happy it's kind of like everybody wins

if you meet in the middle this is good for business when you're talking about

contract or prices of things you can actually also use this if you're

shopping at a market and maybe you think the person selling something is asking

for a price too high maybe you offer a lower price and after some talking maybe

you me in the middle or compromise same meaning

okay if you meet in the middle both sides win

all right let's look at some written examples of this being used here are

some sentences of how you can use meet in the middle

we are both far from what we want but if we meet in the middle we can both be

happy I want 20 items and you think I should

get 10 so let's meet in the middle and make it 15 items why don't we meet in

the middle so we can finish this negotiation so there you see some easy

and practical examples of using phrase meet in the middle now it's a good

phrase to know for business because it's common everybody uses it at some time

when they're negotiating it's a good term to use so if you practice it and

you use it I promise you that English speakers know the meaning and will think

it fits perfectly into your conversation okay so get out there and start talking

to people about meeting in the middle when you're trying to negotiate or

decide on something okay I hope you use it and I'll see you next video