Polite English - Softening Your Message

140,750 views ・ 2011-01-17

Learn English with Rebecca


μ•„λž˜ μ˜λ¬Έμžλ§‰μ„ λ”λΈ”ν΄λ¦­ν•˜μ‹œλ©΄ μ˜μƒμ΄ μž¬μƒλ©λ‹ˆλ‹€. λ²ˆμ—­λœ μžλ§‰μ€ 기계 λ²ˆμ—­λ©λ‹ˆλ‹€.

00:00
Hi, my name is Rebecca and in today's video we're going to talk about how to communicate
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μ•ˆλ…•ν•˜μ„Έμš”, 제 이름은 λ ˆλ² μΉ΄μž…λ‹ˆλ‹€. 였늘 λΉ„λ””μ˜€μ—μ„œλŠ” μ˜μ–΄λ‘œ 더 효과적으둜 μ˜μ‚¬μ†Œν†΅ν•˜λŠ” 방법에 λŒ€ν•΄ 이야기할 κ²ƒμž…λ‹ˆλ‹€
00:12
more effectively in English.
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00:14
Specifically, we're going to talk about how to warn your listener when you're about to
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특히, μ²­μ·¨μžκ°€ 무언가λ₯Ό μš”μ²­ν•˜κ±°λ‚˜ λ§ν•œ ν›„ λ‚˜μœ μ†Œμ‹μ„ μ „ν•˜λ €κ³  ν•  λ•Œ μ²­μ·¨μžμ—κ²Œ κ²½κ³ ν•˜λŠ” 방법에 λŒ€ν•΄ 이야기할 κ²ƒμž…λ‹ˆλ‹€
00:21
give them some bad news after they have asked you something or said something to you.
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00:28
Now this situation may arise in a personal situation or in a professional context.
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이제 μ΄λŸ¬ν•œ 상황은 개인적인 μƒν™©μ΄λ‚˜ 전문적인 μƒν™©μ—μ„œ λ°œμƒν•  수 μžˆμŠ΅λ‹ˆλ‹€.
00:34
So we're going to give you some examples in both cases, alright?
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두 경우 λͺ¨λ‘μ— λŒ€ν•œ λͺ‡ 가지 예λ₯Ό λ“€μ–΄λ³΄κ² μŠ΅λ‹ˆλ‹€.
00:39
Let's look at the first one.
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첫 번째 것을 λ΄…μ‹œλ‹€.
00:41
Let's say somebody asks you, "Do you like this dress on me?"
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λˆ„κ΅°κ°€ λ‹Ήμ‹ μ—κ²Œ "이 λ“œλ ˆμŠ€κ°€ λ§ˆμŒμ— λ“œλ‚˜μš”?"라고 λ¬»λŠ”λ‹€κ³  κ°€μ •ν•΄ λ³΄κ² μŠ΅λ‹ˆλ‹€.
00:46
And actually you don't, right?
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그리고 μ‹€μ œλ‘œ 당신은 그렇지 μ•ŠμŠ΅λ‹ˆκΉŒ?
00:49
So we use certain key words before we start expressing our opinion to kind of warn the
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κ·Έλž˜μ„œ μš°λ¦¬λŠ” 우리의 μ˜κ²¬μ„ ν‘œν˜„ν•˜κΈ° 전에 νŠΉμ • 핡심 단어λ₯Ό μ‚¬μš©ν•˜μ—¬
00:56
listener that we're about to say something that they might not like to hear very much.
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λ“£λŠ” μ‚¬λžŒμ΄ λ“£κΈ° μ‹«μ–΄ν•  μˆ˜λ„ μžˆλŠ” 말을 ν•˜λ €κ³  ν•œλ‹€λŠ” 것을 κ²½κ³ ν•©λ‹ˆλ‹€. 우리의 λ©”μ‹œμ§€λŠ” μš°λ¦¬κ°€ μ‚¬μš©ν•˜λŠ” λ‹¨μ–΄λΏλ§Œ μ•„λ‹ˆλΌ μš°λ¦¬κ°€ ν‘œν˜„ν•˜λŠ” μ–΄μ‘°λ‘œλ„ μ „λ‹¬λ˜κΈ° λ•Œλ¬Έμ— μš°λ¦¬λŠ”
01:02
And we use these words just to soften the tone of our message because our message is
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λ©”μ‹œμ§€μ˜ μ–΄μ‘°λ₯Ό λΆ€λ“œλŸ½κ²Œ ν•˜κΈ° μœ„ν•΄ 이 단어λ₯Ό μ‚¬μš©ν•©λ‹ˆλ‹€
01:08
communicated not only with the words we use and also with the tone that we express.
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01:15
So if somebody asks you, "Do you like this dress on me?"
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κ·Έλž˜μ„œ λˆ„κ΅°κ°€ λ‹Ήμ‹ μ—κ²Œ "이 λ“œλ ˆμŠ€κ°€ λ§ˆμŒμ— λ“œλ‚˜μš”?"라고 λ¬»λŠ”λ‹€λ©΄
01:20
You could say, "Actually, I like the other one better." or you could say, "Well, I think
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"사싀 λ‚œ λ‹€λ₯Έ μͺ½μ΄ 더 μ’‹μ•„"라고 말할 수 μžˆμŠ΅λ‹ˆλ‹€. λ˜λŠ” "음,
01:29
the other one makes you look taller." or "To be honest, I love that other one on you."
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λ‹€λ₯Έ ν•˜λ‚˜λŠ” ν‚€κ°€ 더 컀 보이게 ν•˜λŠ” 것 κ°™μ•„μš”."라고 말할 수 μžˆμŠ΅λ‹ˆλ‹€. λ˜λŠ” "μ†”μ§νžˆ λ§ν•΄μ„œ λ‚˜λŠ” λ‹Ήμ‹ μ˜ λ‹€λ₯Έ 것을 μ‚¬λž‘ν•©λ‹ˆλ‹€."
01:39
Now in each of these cases, I didn't say even once that I don't like that on you.
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각각의 κ²½μš°μ— μ €λŠ” 당신이 μ‹«λ‹€λŠ” 말을 ν•œ λ²ˆλ„ ν•˜μ§€ μ•Šμ•˜μŠ΅λ‹ˆλ‹€.
01:47
But I communicated the same idea by expressing it in a different way and by warning the listener
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ν•˜μ§€λ§Œ λ‚˜λŠ” 그것을 λ‹€λ₯Έ λ°©μ‹μœΌλ‘œ ν‘œν˜„ν•˜κ³  그듀이 λ“£κ³  μ‹Άμ–΄ν•˜λŠ” κ°€μž₯ 긍정적인 의견이 아닐 μˆ˜λ„ μžˆλŠ” μ˜κ²¬μ„ μ œμ‹œν•  것이라고 μ²­μ·¨μžμ—κ²Œ κ²½κ³ ν•¨μœΌλ‘œμ¨ 같은 생각을 μ „λ‹¬ν–ˆμŠ΅λ‹ˆλ‹€.
01:54
that I was going to give an opinion which perhaps is not the most positive one that
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02:00
they were hoping to hear, okay?
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02:03
Let's look at how this might occur in a professional context.
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이것이 전문적인 λ§₯λ½μ—μ„œ μ–΄λ–»κ²Œ λ°œμƒν•  수 μžˆλŠ”μ§€ μ‚΄νŽ΄λ³΄κ² μŠ΅λ‹ˆλ‹€.
02:08
Let's suppose you're asked, "What do you think of my proposal?"
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"λ‚΄ μ œμ•ˆμ— λŒ€ν•΄ μ–΄λ–»κ²Œ μƒκ°ν•˜μ„Έμš”?"λΌλŠ” μ§ˆλ¬Έμ„ λ°›μ•˜λ‹€κ³  κ°€μ •ν•΄ λ³΄κ² μŠ΅λ‹ˆλ‹€.
02:12
And you really don't like the proposal.
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그리고 당신은 κ·Έ μ œμ•ˆμ„ μ •λ§λ‘œ μ’‹μ•„ν•˜μ§€ μ•ŠμŠ΅λ‹ˆλ‹€.
02:15
You don't agree with it.
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당신은 그것에 λ™μ˜ν•˜μ§€ μ•ŠμŠ΅λ‹ˆλ‹€.
02:17
So you could say, again, "With respect, I think this proposal would not be effective
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κ·Έλž˜μ„œ 당신은 λ‹€μ‹œ μ΄λ ‡κ²Œ 말할 수 μžˆμŠ΅λ‹ˆλ‹€. "μ‘΄μ€‘ν•˜μ§€λ§Œ, μ €λŠ” 이 μ œμ•ˆμ΄
02:24
in helping us achieve our goals."
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우리의 λͺ©ν‘œλ₯Ό λ‹¬μ„±ν•˜λŠ” 데 νš¨κ³Όμ μ΄μ§€ μ•Šμ„ 것이라고 μƒκ°ν•©λ‹ˆλ‹€."
02:26
Okay?
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μ’‹μ•„μš”?
02:27
You see how it's being used in a professional context?
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전문적인 λ§₯λ½μ—μ„œ μ–΄λ–»κ²Œ μ‚¬μš©λ˜κ³  μžˆλŠ”μ§€ μ•„μ‹­λ‹ˆκΉŒ?
02:30
The language is a little bit more formal.
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μ–Έμ–΄λŠ” 쑰금 더 ν˜•μ‹μ μž…λ‹ˆλ‹€.
02:33
So some of these will work more effectively in the professional context.
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λ”°λΌμ„œ 이듀 쀑 μΌλΆ€λŠ” 전문적인 λ§₯λ½μ—μ„œ 더 효과적으둜 μž‘λ™ν•©λ‹ˆλ‹€.
02:38
You could say, "Actually" or "Well" or "To be honest, also."
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"μ‹€μ œλ‘œ" λ˜λŠ” "κΈ€μŽ„" λ˜λŠ” "μ†”μ§νžˆ λ§ν•΄μ„œ"라고 말할 수 μžˆμŠ΅λ‹ˆλ‹€.
02:43
These are just a little more formal, okay?
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μ’€ 더 격식을 μ°¨λ¦° 것 뿐이야, μ•Œμ•˜μ§€?
02:46
You could also say, "Do you think this proposal is very effective?"
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"이 μ œμ•ˆμ΄ 맀우 효과적이라고 μƒκ°ν•˜μ‹­λ‹ˆκΉŒ?"라고 말할 μˆ˜λ„ μžˆμŠ΅λ‹ˆλ‹€.
02:50
"Well, as a matter of fact, I think it will not achieve our objectives."
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"κΈ€μŽ„, 사싀 우리의 λͺ©ν‘œλ₯Ό λ‹¬μ„±ν•˜μ§€ λͺ»ν•  것 κ°™μ•„."
02:57
Or you could say, "Frankly, I don't think this proposal would help us to achieve our
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λ˜λŠ” "μ†”μ§νžˆ λ§ν•΄μ„œ 이 μ œμ•ˆμ΄ 우리의 λͺ©ν‘œλ₯Ό λ‹¬μ„±ν•˜λŠ” 데 도움이 λ˜μ§€ μ•Šμ„ 것 κ°™μŠ΅λ‹ˆλ‹€
03:04
objectives."
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."라고 말할 μˆ˜λ„ μžˆμŠ΅λ‹ˆλ‹€.
03:05
Okay?
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μ’‹μ•„μš”?
03:06
So, by using a few words like this in the beginning of your sentence, you're warning
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λ”°λΌμ„œ λ¬Έμž₯ μ‹œμž‘ 뢀뢄에 이와 같은 λͺ‡ 가지 단어λ₯Ό μ‚¬μš©ν•¨μœΌλ‘œμ¨
03:12
your listener and preparing them to hear something which they may not be very comfortable hearing.
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λ“£λŠ” μ‚¬λžŒμ—κ²Œ κ²½κ³ ν•˜κ³  듣기에 λΆˆνŽΈν•  수 μžˆλŠ” λ‚΄μš©μ„ 듀을 수 μžˆλ„λ‘ μ€€λΉ„ν•˜λŠ” κ²ƒμž…λ‹ˆλ‹€.
03:18
And that's our way of being kind, okay?
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그게 μš°λ¦¬κ°€ μΉœμ ˆν•˜κ²Œ λŒ€ν•˜λŠ” λ°©μ‹μ΄μ—μš”, μ•Œμ•˜μ£ ?
03:21
I hope this lesson has helped you, and I wish you all the best in communicating your messages
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이 μˆ˜μ—…μ΄ 도움이 λ˜μ—ˆκΈ°λ₯Ό 바라며 κ°œμΈμ μœΌλ‘œλ“  μ§μ—…μ μœΌλ‘œλ“  μ²­μ€‘μ—κ²Œ λ©”μ‹œμ§€λ₯Ό μ „λ‹¬ν•˜λŠ” 데 μ΅œμ„ μ„ λ‹€ν•˜κΈ°λ₯Ό λ°”λžλ‹ˆλ‹€
03:26
to whatever audience you have, in a personal or in a professional context.
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03:31
If you'd like to do a little quiz on this, please visit our website, www.engvid.com.
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이에 λŒ€ν•΄ μ•½κ°„μ˜ ν€΄μ¦ˆλ₯Ό ν’€κ³  μ‹ΆμœΌμ‹œλ©΄ 당사 μ›Ήμ‚¬μ΄νŠΈ www.engvid.com을 λ°©λ¬Έν•˜μ‹­μ‹œμ˜€.
03:38
Okay?
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μ’‹μ•„μš”?
03:39
Thanks very much.
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맀우 κ°μ‚¬ν•©λ‹ˆλ‹€.
03:40
Bye for now.
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μ§€κΈˆμ€ μ•ˆλ…•.
03:41
[pause]
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[멈좀]
03:42
[end of transcript]
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[슀크립트 끝]
이 μ›Ήμ‚¬μ΄νŠΈ 정보

이 μ‚¬μ΄νŠΈλŠ” μ˜μ–΄ ν•™μŠ΅μ— μœ μš©ν•œ YouTube λ™μ˜μƒμ„ μ†Œκ°œν•©λ‹ˆλ‹€. μ „ 세계 졜고의 μ„ μƒλ‹˜λ“€μ΄ κ°€λ₯΄μΉ˜λŠ” μ˜μ–΄ μˆ˜μ—…μ„ 보게 될 κ²ƒμž…λ‹ˆλ‹€. 각 λ™μ˜μƒ νŽ˜μ΄μ§€μ— ν‘œμ‹œλ˜λŠ” μ˜μ–΄ μžλ§‰μ„ 더블 ν΄λ¦­ν•˜λ©΄ κ·Έκ³³μ—μ„œ λ™μ˜μƒμ΄ μž¬μƒλ©λ‹ˆλ‹€. λΉ„λ””μ˜€ μž¬μƒμ— 맞좰 μžλ§‰μ΄ μŠ€ν¬λ‘€λ©λ‹ˆλ‹€. μ˜κ²¬μ΄λ‚˜ μš”μ²­μ΄ μžˆλŠ” 경우 이 문의 양식을 μ‚¬μš©ν•˜μ—¬ λ¬Έμ˜ν•˜μ‹­μ‹œμ˜€.

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