How to be polite in English, with Leandra King -

24,514 views ใƒป 2017-04-11

Business English with Christina


์•„๋ž˜ ์˜๋ฌธ์ž๋ง‰์„ ๋”๋ธ”ํด๋ฆญํ•˜์‹œ๋ฉด ์˜์ƒ์ด ์žฌ์ƒ๋ฉ๋‹ˆ๋‹ค. ๋ฒˆ์—ญ๋œ ์ž๋ง‰์€ ๊ธฐ๊ณ„ ๋ฒˆ์—ญ๋ฉ๋‹ˆ๋‹ค.

00:00
- Hello and welcome to Speak English With Christina, the place to learn fun, fluent,
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- ์žฌ๋ฏธ์žˆ๊ณ  ์œ ์ฐฝํ•˜๋ฉฐ ์‰ฌ์šด ๋ฏธ๊ตญ ์˜์–ด๋ฅผ ๋ฐฐ์šธ ์ˆ˜ ์žˆ๋Š” Speak English With Christina์— ์˜ค์‹  ๊ฒƒ์„ ํ™˜์˜ํ•ฉ๋‹ˆ๋‹ค
00:07
and easy American English.
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.
00:09
Today I'm really excited because I have a special guest on today, I'll be interviewing
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์˜ค๋Š˜์€ ํŠน๋ณ„ ๊ฒŒ์ŠคํŠธ๊ฐ€ ์žˆ์–ด์„œ ์ •๋ง ํฅ๋ถ„๋ฉ๋‹ˆ๋‹ค.
00:15
Leandra King, who is the creator of The Culture Sensitive Phrasebook.
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The Culture Sensitive Phrasebook์˜ ์ฐฝ์‹œ์ž์ธ Leandra King์„ ์ธํ„ฐ๋ทฐํ•  ์˜ˆ์ •์ž…๋‹ˆ๋‹ค .
00:22
Because, you know, in American English especially, but also in British English, and in lots of
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์•„์‹œ๋‹ค์‹œํ”ผ ๋ฏธ๊ตญ์‹ ์˜์–ด๋Š” ํŠนํžˆ ์˜๊ตญ์‹ ์˜์–ด์™€
00:29
different places in the English speaking world, politeness is really important.
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์˜์–ด๊ถŒ ์„ธ๊ณ„์˜ ์—ฌ๋Ÿฌ ๊ณณ์—์„œ ๊ณต์†ํ•จ์ด ์ •๋ง ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค.
00:36
Like when you communicate with native English speakers, it's really important to be polite.
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์›์–ด๋ฏผ๊ณผ ์˜์‚ฌ์†Œํ†ต์„ ํ•  ๋•Œ์ฒ˜๋Ÿผ ์˜ˆ์˜๋ฅผ ๊ฐ–์ถ”๋Š” ๊ฒƒ์ด ์ •๋ง ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค.
00:43
And Leandra is the creator of this Culture Sensitive Phrasebook to help non native English
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๊ทธ๋ฆฌ๊ณ  Leandra๋Š” ์˜์–ด๊ฐ€
00:52
speaking expats to understand the culture that is behind the English language.
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๋ชจ๊ตญ์–ด๊ฐ€ ์•„๋‹Œ ์™ธ๊ตญ์ธ์ด ์˜์–ด ๋’ค์— ์žˆ๋Š” ๋ฌธํ™”๋ฅผ ์ดํ•ดํ•˜๋„๋ก ๋•๊ธฐ ์œ„ํ•ด ๋ฌธํ™”์— ๋ฏผ๊ฐํ•œ ๊ด€์šฉ๊ตฌ์ง‘์„ ๋งŒ๋“  ์‚ฌ๋žŒ์ž…๋‹ˆ๋‹ค.
00:59
So, lots of things about politeness, and this is something that will help you to have better
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๊ณต์†ํ•จ์— ๋Œ€ํ•œ ๋งŽ์€ ๊ฒƒ๋“ค ๊ทธ๋ฆฌ๊ณ  ์ด๊ฒƒ์€ ์—ฌ๋Ÿฌ๋ถ„์ด ๋” ๋‚˜์€ ๊ด€๊ณ„๋ฅผ ์œ ์ง€ํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค
01:07
relationships, it could be professional relationships or friendships, if you're trying to meet,
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. ์ „๋ฌธ์ ์ธ ๊ด€๊ณ„๋‚˜ ์šฐ์ •์ด ๋  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
01:17
let's say, native speakers because you live in the United States or you live in a different
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๋‹น์‹ ์€ ๋‹ค๋ฅธ ์˜์–ด๊ถŒ ๊ตญ๊ฐ€์— ์‚ด๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค
01:22
English speaking country.
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.
01:24
She's from Barbados, as well, so it's good to have a different accent from my American
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๊ทธ๋…€๋„ ๋ฐ”๋ฒ ์ด๋„์Šค ์ถœ์‹ ์ด๋ผ ๋‚ด ๋ฏธ๊ตญ์‹ ์–ต์–‘๊ณผ ๋‹ค๋ฅธ ์–ต์–‘์„ ์“ฐ๋Š” ๊ฒŒ ์ข‹๋‹ค
01:30
accent.
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01:31
I think you'll really enjoy that.
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๋‚˜๋Š” ๋‹น์‹ ์ด ๊ทธ๊ฒƒ์„ ์ •๋ง๋กœ ์ฆ๊ธธ ๊ฒƒ์ด๋ผ๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค.
01:33
So, I'm gonna let you enjoy this conversation.
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๊ทธ๋ž˜์„œ ์ด ๋Œ€ํ™”๋ฅผ ์ฆ๊ธฐ๋„๋ก ํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค.
01:37
You're going to learn a lot about politeness, why it's important, how to be polite, how
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์˜ˆ์˜๊ฐ€ ์ค‘์š”ํ•œ ์ด์œ , ์˜ˆ์˜๋ฅผ ๊ฐ–์ถ”๋Š” ๋ฐฉ๋ฒ•, ๋ฌด๋ก€ํ•˜๊ฒŒ ๊ตด๋ ค๋Š” ์˜๋„๊ฐ€
01:43
to be sure that you avoid being rude even if you don't mean to be rude, like you do
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์•„๋‹ˆ๋”๋ผ๋„ ๊ณ ์˜๊ฐ€
01:52
it not on purpose.
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์•„๋‹Œ ๊ฒƒ์ฒ˜๋Ÿผ ๋ฌด๋ก€ํ•˜๊ฒŒ ๊ตด์ง€ ์•Š๋„๋ก ํ•˜๋Š” ๋ฐฉ๋ฒ•์— ๋Œ€ํ•ด ๋งŽ์€ ๊ฒƒ์„ ๋ฐฐ์šฐ๊ฒŒ ๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค.
01:54
Alright, and I'll see you after the video, as well.
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๊ทธ๋Ÿผ ์˜์ƒ ๋๋‚˜๊ณ  ๋ต™๊ฒ ์Šต๋‹ˆ๋‹ค .
01:57
Okay, so hello Leandra, and how are you?
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์ข‹์•„์š”, ์•ˆ๋…•ํ•˜์„ธ์š” Leandra, ์ž˜ ์ง€๋‚ด์„ธ์š”?
02:00
- Hi, Christina, I'm good, how are you doing?
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- ์•ˆ๋…•, ํฌ๋ฆฌ์Šคํ‹ฐ๋‚˜, ์ž˜ ์ง€๋ƒˆ์–ด, ์ž˜ ์ง€๋‚ด๋‹ˆ?
02:04
- I'm good, I'm good.
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- ๋‚œ ๊ดœ์ฐฎ์•„, ๋‚œ ๊ดœ์ฐฎ์•„.
02:05
So, first of all, I just wanna say thank you for taking some time to talk with us today.
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๋จผ์ € ์˜ค๋Š˜ ์‹œ๊ฐ„์„ ๋‚ด์–ด ์ €ํฌ์™€ ์ด์•ผ๊ธฐ๋ฅผ ๋‚˜๋ˆŒ ์ˆ˜ ์žˆ๊ฒŒ ํ•ด์ฃผ์…”์„œ ๊ฐ์‚ฌํ•˜๋‹ค๋Š” ๋ง์”€์„ ๋“œ๋ฆฌ๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค.
02:12
Especially because the whole issue of politeness and sort of being sensitive to that is, in
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ํŠนํžˆ ๊ณต์†ํ•จ ๊ณผ ๊ทธ์— ๋Œ€ํ•œ ๋ฏผ๊ฐ์„ฑ์˜ ์ „์ฒด ๋ฌธ์ œ๋Š”
02:22
my opinion, one of the neglected aspects of English language teaching a lot of times.
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์ œ ์ƒ๊ฐ์— ์˜์–ด ๊ต์œก์—์„œ ๋งŽ์ด ๋ฌด์‹œ๋˜๋Š” ์ธก๋ฉด ์ค‘ ํ•˜๋‚˜์ด๊ธฐ ๋•Œ๋ฌธ์ž…๋‹ˆ๋‹ค .
02:28
- Yes.
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- ์˜ˆ.
02:29
- Yeah, yeah, I agree.
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- ๋„ค, ๋„ค, ๋™์˜ํ•ฉ๋‹ˆ๋‹ค.
02:31
And your book, The Culture Sensitive Phrasebook, I've read it, it's absolutely awesome.
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๊ทธ๋ฆฌ๊ณ  ๋‹น์‹ ์˜ ์ฑ… The Culture Sensitive Phrasebook์„ ์ฝ์—ˆ๋Š”๋ฐ ์ •๋ง ๋Œ€๋‹จํ•ฉ๋‹ˆ๋‹ค.
02:38
So maybe just to start out, can you maybe tell us some stories or maybe some experiences,
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์‹œ์ž‘ํ•˜๊ธฐ ์ „์— ์ด์•ผ๊ธฐ๋‚˜ ๊ฒฝํ—˜, ์ฆ‰
02:45
I mean what led you to write this book, basically?
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๊ธฐ๋ณธ์ ์œผ๋กœ ์ด ์ฑ…์„ ์“ฐ๊ฒŒ ๋œ ๊ณ„๊ธฐ๋ฅผ ๋ง์”€ํ•ด ์ฃผ์‹œ๊ฒ ์Šต๋‹ˆ๊นŒ?
02:47
- Yeah, well, first of all, thanks for having me.
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- ๋„ค, ์šฐ์„  ์ดˆ๋Œ€ํ•ด์ฃผ์…”์„œ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค .
02:51
And, as you mentioned, The Culture Sensitive Phrasebook is about being more polite in English.
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๊ทธ๋ฆฌ๊ณ  ๋‹น์‹ ์ด ์–ธ๊ธ‰ํ–ˆ๋“ฏ์ด The Culture Sensitive Phrasebook์€ ์˜์–ด๋กœ ์ข€ ๋” ์˜ˆ์˜๋ฅผ ๊ฐ–์ถ”๋Š” ๊ฒƒ์— ๊ด€ํ•œ ๊ฒƒ์ž…๋‹ˆ๋‹ค.
02:57
And the reason I really lean towards this area is because I've had experiences before
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๊ทธ๋ฆฌ๊ณ  ์ œ๊ฐ€ ์ด ๋ถ„์•ผ์— ์ •๋ง๋กœ ๊ด€์‹ฌ์„ ๊ฐ–๋Š” ์ด์œ ๋Š” ์ด์ „์— ์•„์‹œ
03:04
where, as you noticed, that non native speakers weren't as polite as they ought to be.
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๋‹ค์‹œํ”ผ ๋น„์›์–ด๋ฏผ์ด ๋งˆ๋•…ํžˆ ํ•ด์•ผ ํ•  ๋งŒํผ ์˜ˆ์˜ ๋ฐ”๋ฅด์ง€ ์•Š์€ ๊ฒฝํ—˜์ด ์žˆ๊ธฐ ๋•Œ๋ฌธ์ž…๋‹ˆ๋‹ค.
03:09
And it wasn't only towards me, I observed it with other native speakers, and the result
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๊ทธ๋ฆฌ๊ณ  ๊ทธ๊ฒƒ์€ ์ €๋ฟ๋งŒ ์•„๋‹ˆ๋ผ ๋‹ค๋ฅธ ์›์–ด๋ฏผ๋“ค๊ณผ ํ•จ๊ป˜ ๊ด€์ฐฐํ•œ ๊ฒฐ๊ณผ,
03:16
that that led to, how they were regarded, how they were viewed, that it was not positive,
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๊ทธ๋“ค์ด ์–ด๋–ป๊ฒŒ ํ‰๊ฐ€๋˜๊ณ , ์–ด๋–ป๊ฒŒ ๋ณด์—ฌ์ง€๋Š”์ง€, ๊ทธ๊ฒƒ์ด ๊ธ์ •์ ์ด์ง€ ์•Š๋‹ค๋Š” ๊ฒƒ์„
03:21
so I wanted to make persons aware of the mistakes because I think that a lot of times it's unintentional
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์‚ฌ๋žŒ๋“ค์—๊ฒŒ ์ธ์‹์‹œํ‚ค๊ณ  ์‹ถ์—ˆ์Šต๋‹ˆ๋‹ค. ๋งŽ์€ ๊ฒฝ์šฐ ์˜๋„์น˜ ์•Š์€ ์ผ์ด๊ณ 
03:30
and the persons aren't aware of the mistakes that they're making, so that led me to my
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์‚ฌ๋žŒ๋“ค์€ ์ž์‹ ์ด ์ €์ง€๋ฅธ ์‹ค์ˆ˜๋ฅผ ์ธ์‹ํ•˜์ง€ ๋ชปํ•œ๋‹ค๊ณ  ์ƒ๊ฐํ•˜๊ธฐ ๋•Œ๋ฌธ์— ์‹ค์ˆ˜๋ฅผ
03:36
experiences and wanting others to be aware of the mistakes, that led me to want to create
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๊ฒฝํ—˜ํ•˜๊ฒŒ ๋˜์—ˆ๊ณ  ๋‹ค๋ฅธ ์‚ฌ๋žŒ๋“ค์ด ์‹ค์ˆ˜๋ฅผ ์ธ์‹ํ•˜๊ธฐ๋ฅผ ์›ํ–ˆ์Šต๋‹ˆ๋‹ค.
03:41
the book.
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์ฑ…์„ ๋งŒ๋“ญ๋‹ˆ๋‹ค.
03:42
- Right, okay.
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- ์•Œ์•˜์–ด.
03:43
Yeah, cause I think it's the same, you know I've had the same experience, especially as
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๋„ค, ์ €๋„ ๋งˆ์ฐฌ๊ฐ€์ง€๋ผ๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค. ์ €๋„ ๊ฐ™์€ ๊ฒฝํ—˜์„ ํ–ˆ๊ณ , ํŠนํžˆ
03:49
a teacher, you know when you say something and let's say that the polite way, if someone
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์„ ์ƒ๋‹˜์œผ๋กœ์„œ, ์—ฌ๋Ÿฌ๋ถ„์ด ๋ฌด์–ธ๊ฐ€๋ฅผ ๋งํ•  ๋•Œ ์ •์ค‘ํ•˜๊ฒŒ ๋งํ•ฉ์‹œ๋‹ค. ๋ˆ„๊ตฐ๊ฐ€๊ฐ€
03:56
says something to you and you don't understand, the polite thing is to say something like,
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์—ฌ๋Ÿฌ๋ถ„์—๊ฒŒ ๋ฌด์–ธ๊ฐ€๋ฅผ ๋งํ•˜๊ณ  ์—ฌ๋Ÿฌ๋ถ„์ด ์ดํ•ดํ•˜์ง€ ๋ชปํ•œ๋‹ค๋ฉด , ์˜ˆ์˜ ๋ฐ”๋ฅธ ๋ง์€
04:01
sorry, or, I didn't quite catch that, or, wait can you say that again?
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์ฃ„์†กํ•ฉ๋‹ˆ๋‹ค, ๋˜๋Š” ์ž˜ ์ดํ•ดํ•˜์ง€ ๋ชปํ–ˆ๊ฑฐ๋‚˜, ์ž ๊น๋งŒ ๋‹ค์‹œ ๋ง์”€ํ•ด ์ฃผ์‹œ๊ฒ ์Šต๋‹ˆ๊นŒ?
04:07
And a lot of times people would just say like, I don't understand.
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๊ทธ๋ฆฌ๊ณ  ๋งŽ์€ ๊ฒฝ์šฐ ์‚ฌ๋žŒ๋“ค์€ ์ดํ•ด๊ฐ€ ์•ˆ ๋œ๋‹ค๊ณ  ๋งํ•ฉ๋‹ˆ๋‹ค.
04:11
And especially, like between the sentence, which is very direct, and the intonation,
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๊ทธ๋ฆฌ๊ณ  ํŠนํžˆ, ๋งค์šฐ ์ง์ ‘์ ์ธ ๋ฌธ์žฅ๊ณผ
04:18
which a lot of times people don't really pay much attention to, it comes off as almost
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๋งŽ์€ ๊ฒฝ์šฐ ์‚ฌ๋žŒ๋“ค์ด ๋ณ„๋กœ ์‹ ๊ฒฝ์„ ์“ฐ์ง€ ์•Š๋Š” ์–ต์–‘ ์‚ฌ์ด์—์„œ ๊ฑฐ์˜ ๊ณต๊ฒฉ์ ์œผ๋กœ ๋‹ค๊ฐ€์˜ต๋‹ˆ๋‹ค
04:23
aggressive.
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.
04:24
- Yes.
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- ์˜ˆ.
04:25
- And I don't think they want to sound that way, I think it's just they're using what
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- ๊ทธ๋ฆฌ๊ณ  ๋‚˜๋Š” ๊ทธ๋“ค์ด ๊ทธ๋ ‡๊ฒŒ ๋งํ•˜๊ณ  ์‹ถ์–ดํ•˜์ง€ ์•Š๋Š”๋‹ค๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค . ์ œ ์ƒ๊ฐ์—๋Š” ๊ทธ๋“ค์ด
04:29
they have to express the idea as directly as they can, and it comes out sounding like,
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์•„์ด๋””์–ด๋ฅผ ๊ฐ€๋Šฅํ•œ ํ•œ ์ง์ ‘์ ์œผ๋กœ ํ‘œํ˜„ํ•˜๊ธฐ ์œ„ํ•ด ๊ทธ๋“ค์ด ๊ฐ€์ง€๊ณ  ์žˆ๋Š” ๊ฒƒ์„ ์‚ฌ์šฉํ•˜๊ณ  ์žˆ๋Š” ๊ฒƒ ๊ฐ™์•„์š”
04:38
they're kind of rude.
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.
04:41
-Yeah, definitely.
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-๋„ค, ํ™•์‹คํžˆ์š”.
04:43
Also to add to that, I was having a Skype conversation with a French speaker the other
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๋ง๋ถ™์—ฌ ๋งํ•˜์ž๋ฉด, ์–ผ๋งˆ ์ „ ํ”„๋ž‘์Šค์–ด ์‚ฌ์šฉ์ž์™€ ์Šค์นด์ดํ”„ ๋Œ€ํ™”๋ฅผ ํ•˜๊ณ  ์žˆ์—ˆ๋Š”๋ฐ
04:47
day and she didn't understand what I said, and her response was like, what?
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๊ทธ๋…€๋Š” ๋‚ด ๋ง์„ ์ดํ•ดํ•˜์ง€ ๋ชปํ–ˆ๊ณ  ๊ทธ๋…€์˜ ๋Œ€๋‹ต์€ ์ด๋žฌ์Šต๋‹ˆ๋‹ค.
04:52
- Yeah, yeah, I get that, yeah, what?
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- ๊ทธ๋ž˜, ๊ทธ๋ž˜, ์•Œ๊ฒ ์–ด, ๊ทธ๋ž˜, ๋ญ?
04:54
- And she said it so aggressively, I was a bit, like even though I teach polite English
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- ๊ทธ๋ฆฌ๊ณ  ๊ทธ๋…€๋Š” ๋„ˆ๋ฌด ๊ณต๊ฒฉ์ ์œผ๋กœ ๋งํ–ˆ๊ณ , ๋‚˜๋Š” ์˜ˆ์˜ ๋ฐ”๋ฅธ ์˜์–ด๋ฅผ ๊ฐ€๋ฅด์น˜๊ณ  ์žˆ์ง€๋งŒ
05:00
I was a bit taken aback, because she said in such an aggressive manner, and I know she
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๊ทธ๋…€๊ฐ€ ๊ทธ๋ ‡๊ฒŒ
05:07
didn't mean it in an aggressive manner, but she just didn't understand, and so then I
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๊ณต๊ฒฉ์ ์ธ ๋ฐฉ์‹์œผ๋กœ ๋งํ–ˆ๊ธฐ ๋•Œ๋ฌธ์— ์กฐ๊ธˆ ๋†€๋ž์Šต๋‹ˆ๋‹ค. ํ•˜์ง€๋งŒ ๊ทธ๋…€๋Š” ์ดํ•ดํ•˜์ง€ ๋ชปํ–ˆ๊ณ  ๊ทธ๋ž˜์„œ ์ €๋Š”
05:11
had to explain to her, you need to say, well, sorry, I didn't catch that.
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๊ทธ๋…€์—๊ฒŒ ์„ค๋ช…ํ•ด์•ผ ํ–ˆ์Šต๋‹ˆ๋‹ค. ๋‹น์‹ ์€ ์ด๋ ‡๊ฒŒ ๋งํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค. ์Œ, ์ฃ„์†ก ํ•ฉ๋‹ˆ๋‹ค.
05:16
Yeah, because.
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๊ทธ๋ž˜, ์™œ๋ƒํ•˜๋ฉด.
05:18
- Yeah, the what is.
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- ๊ทธ๋ž˜, ๋ญ์•ผ.
05:20
- Just simple things like that can really create problems when you're communicating
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- ๊ทธ๋Ÿฐ ๋‹จ์ˆœํ•œ ๊ฒƒ๋“ค์€ ์›์–ด๋ฏผ๊ณผ ๋Œ€ํ™”ํ•  ๋•Œ ์ •๋ง ๋ฌธ์ œ๋ฅผ ์ผ์œผํ‚ฌ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค
05:24
with a native speaker.
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.
05:26
- Yeah, exactly, because it can be perceived in like an aggressive way.
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- ๋งž์•„์š”. ๊ณต๊ฒฉ์ ์œผ๋กœ ์ธ์‹๋  ์ˆ˜ ์žˆ์œผ๋‹ˆ๊นŒ์š” . ์ œ
05:31
And I think, you know, like I think, you know, in the U.S. and maybe in the English speaking
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์ƒ๊ฐ์—๋Š” ๋ฏธ๊ตญ๊ณผ ์•„๋งˆ๋„ ์˜์–ด๊ถŒ
05:37
world, in general, for example, with French people we have this stereotype that French
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์„ธ๊ณ„์—์„œ ์ผ๋ฐ˜์ ์œผ๋กœ ์˜ˆ๋ฅผ ๋“ค์–ด ํ”„๋ž‘์Šค ์‚ฌ๋žŒ๋“ค์—๊ฒŒ ํ”„๋ž‘์Šค
05:42
people are rude, and I think it comes, and maybe a part of that comes from this notion
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์‚ฌ๋žŒ๋“ค์€ ๋ฌด๋ก€ํ•˜๋‹ค๋Š” ๊ณ ์ •๊ด€๋…์ด ์žˆ์Šต๋‹ˆ๋‹ค. ์•„๋งˆ๋„
05:50
of like, probably when American tourists are interacting with people on their visit to
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๋ฏธ๊ตญ ๊ด€๊ด‘๊ฐ๋“ค์ด ํ”„๋ž‘์Šค๋ฅผ ๋ฐฉ๋ฌธํ•˜๋Š” ์‚ฌ๋žŒ๋“ค๊ณผ ๊ต๋ฅ˜ํ•  ๋•Œ,
05:56
France, yeah, I'm sure the Americans, their French level is probably not so great, so
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์˜ˆ, ๋ฏธ๊ตญ์ธ๋“ค์€ ์•„๋งˆ๋„ ๊ทธ๋“ค์˜ ํ”„๋ž‘์Šค์–ด ์ˆ˜์ค€์ด ๊ทธ๋‹ค์ง€ ์ข‹์ง€ ์•Š์„ ๊ฒƒ์ด๋ผ๊ณ  ํ™•์‹ ํ•ฉ๋‹ˆ๋‹ค.
06:02
they're speaking English to French people, and the French people are maybe saying like,
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์˜์–ด๋ฅผ ํ”„๋ž‘์Šค ์‚ฌ๋žŒ๋“ค์—๊ฒŒ, ๊ทธ๋ฆฌ๊ณ  ํ”„๋ž‘์Šค ์‚ฌ๋žŒ๋“ค์€ ์ด๋ ‡๊ฒŒ ๋งํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค.
06:06
what, what?
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๋ญ, ๋ญ?
06:07
And they're like, ugh, these people are so rude.
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๊ทธ๋ฆฌ๊ณ  ๊ทธ๋“ค์€ ๋งˆ์น˜, ์œผ, ์ด ์‚ฌ๋žŒ๋“ค์€ ๋„ˆ๋ฌด ๋ฌด๋ก€ํ•ด์š”.
06:10
And I think that's perhaps part of the stereotype.
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๊ทธ๋ฆฌ๊ณ  ๊ทธ๊ฒƒ์€ ์•„๋งˆ๋„ ๊ณ ์ • ๊ด€๋…์˜ ์ผ๋ถ€๋ผ๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค.
06:14
So, yeah, so in your opinion why it is so important to be polite in English, I mean,
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์˜ˆ, ์˜์–ด๋กœ ๊ณต์†ํ•˜๊ฒŒ ๋งํ•˜๋Š” ๊ฒƒ์ด ์™œ ๊ทธ๋ ‡๊ฒŒ ์ค‘์š”ํ•œ์ง€ ๊ท€ํ•˜์˜ ์˜๊ฒฌ์œผ๋กœ๋Š” ๊ท€ํ•˜
06:22
why is it not sufficient just to express your idea?
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์˜ ์ƒ๊ฐ์„ ํ‘œํ˜„ํ•˜๋Š” ๊ฒƒ๋งŒ์œผ๋กœ๋Š” ์ถฉ๋ถ„ํ•˜์ง€ ์•Š์€ ์ด์œ ๋Š” ๋ฌด์—‡์ž…๋‹ˆ๊นŒ ?
06:26
- Right, well, I think you had touched on this before, but this is an area that's so
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- ๋„ค, ์ „์—๋„ ๋‹ค๋ฃจ์…จ๋˜ ๊ฒƒ ๊ฐ™์€๋ฐ , ์ด๊ฒƒ์€ ๋„ˆ๋ฌด
06:32
often overlooked, like especially in language classes the focus is on fluency in terms of
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์ž์ฃผ ๊ฐ„๊ณผ๋˜๋Š” ์˜์—ญ์ž…๋‹ˆ๋‹ค. ํŠนํžˆ ์–ธ์–ด ์ˆ˜์—…์—์„œ ์–ธ์–ด ์œ ์ฐฝ์„ฑ ์ธก๋ฉด์—์„œ ์œ ์ฐฝ์„ฑ์— ์ดˆ์ ์ด ๋งž์ถฐ์ ธ ์žˆ๊ณ 
06:38
linguistic fluency, and I find that not much attention is paid towards polite English.
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, ์ €๋Š” ๊ทธ๋‹ค์ง€ ๊ด€์‹ฌ์„ ๊ธฐ์šธ์ด์ง€ ์•Š๋Š” ๊ฒƒ์„ ๋ฐœ๊ฒฌํ–ˆ์Šต๋‹ˆ๋‹ค. ๊ณต์†ํ•œ ์˜์–ด.
06:43
And, yes, you learn please and thank you, but polite English goes way beyond just those
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๊ทธ๋ฆฌ๊ณ  ๋„ค, ์ œ๋ฐœ ๋ฐฐ์šฐ๊ณ  ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค. ํ•˜์ง€๋งŒ ๊ณต์†ํ•œ ์˜์–ด๋Š” ์ด
06:49
two basic words.
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๋‘ ๊ฐ€์ง€ ๊ธฐ๋ณธ ๋‹จ์–ด๋ฅผ ํ›จ์”ฌ ๋›ฐ์–ด ๋„˜์Šต๋‹ˆ๋‹ค.
06:51
And if you want to have better relationships with your, let's say you're working with English
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๊ทธ๋ฆฌ๊ณ  ๋” ๋‚˜์€ ๊ด€๊ณ„๋ฅผ ์œ ์ง€ํ•˜๊ณ  ์‹ถ๋‹ค๋ฉด ์˜์–ด๋ฅผ
06:57
speaking colleagues or you have friends, if you're living in a native speaking country
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์‚ฌ์šฉํ•˜๋Š” ๋™๋ฃŒ์™€ ํ•จ๊ป˜ ์ผํ•˜๊ณ  ์žˆ๊ฑฐ๋‚˜ ์นœ๊ตฌ๊ฐ€ ์žˆ๋‹ค๊ณ  ๊ฐ€์ •ํ•˜๊ณ , ์›์–ด๋ฏผ ๊ตญ๊ฐ€์— ์‚ด๊ณ  ์žˆ๋‹ค๋ฉด
07:01
you have neighbors, you have to interact with them on a daily basis, you need to have good
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์ด์›ƒ์ด ์žˆ๋‹ค๋ฉด ๋งค์ผ ๊ทธ๋“ค๊ณผ ๊ต๋ฅ˜ํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค. , ๋‹น์‹ ์€ ์ข‹์€
07:06
relationships, have a good rapport with people, and also it shows good manners because you
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๊ด€๊ณ„๋ฅผ ์œ ์ง€ํ•˜๊ณ  ์‚ฌ๋žŒ๋“ค๊ณผ ์ข‹์€ ๊ด€๊ณ„๋ฅผ ์œ ์ง€ํ•ด์•ผ ํ•˜๋ฉฐ ๋˜ํ•œ ์ข‹์€ ๋งค๋„ˆ๋ฅผ ๋ณด์—ฌ์•ผ ํ•ฉ๋‹ˆ๋‹ค. ์™œ๋ƒํ•˜๋ฉด ๋‹น์‹ ์€
07:13
don't want to be seen as that rude expat, you know, she's so rude, he's so rude, and
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๊ทธ ๋ฌด๋ก€ํ•œ ์™ธ๊ตญ์ธ์œผ๋กœ ๋ณด์ด๊ณ  ์‹ถ์ง€ ์•Š๊ธฐ ๋•Œ๋ฌธ์ž…๋‹ˆ๋‹ค.
07:19
then you will find that if you are rude, even if it's unintentional, persons start to view
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๋‹น์‹ ์ด ๋ฌด๋ก€ํ•˜๋‹ค๋ฉด, ๊ทธ๊ฒƒ์ด ์˜๋„์ ์ด์ง€ ์•Š๋”๋ผ๋„ ์‚ฌ๋žŒ๋“ค์€
07:27
you differently, they treat you differently, and you might start to notice their attitudes,
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๋‹น์‹ ์„ ๋‹ค๋ฅด๊ฒŒ ๋ณด๊ธฐ ์‹œ์ž‘ํ•˜๊ณ , ๋‹น์‹ ์„ ๋‹ค๋ฅด๊ฒŒ ๋Œ€ํ•˜๋ฉฐ,
07:32
maybe their attitude is changing and you don't even know what you've done wrong or why.
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๋‹น์‹ ์€ ๊ทธ๋“ค์˜ ํƒœ๋„๋ฅผ ์•Œ์•„์ฐจ๋ฆฌ๊ธฐ ์‹œ์ž‘ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ž˜๋ชป ๋˜๋Š” ์ด์œ .
07:37
So it's so important.
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๊ทธ๋ž˜์„œ ๋งค์šฐ ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค.
07:39
I was thinking, too, that persons think in terms of fluency as expressing yourself.
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๋‚˜๋Š” ๋˜ํ•œ ์‚ฌ๋žŒ๋“ค์ด ์œ ์ฐฝํ•จ์„ ์ž์‹ ์„ ํ‘œํ˜„ํ•˜๋Š” ๊ฒƒ์œผ๋กœ ์ƒ๊ฐํ•œ๋‹ค๊ณ  ์ƒ๊ฐํ–ˆ์Šต๋‹ˆ๋‹ค.
07:47
I've even noticed persons who, like they have an advanced level of English, I mean like
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๋‚˜๋Š” ์‹ฌ์ง€์–ด ๊ณ ๊ธ‰ ์ˆ˜์ค€์˜ ์˜์–ด๋ฅผ ๊ฐ€์ง€๊ณ  ์žˆ๋Š” ๊ฒƒ์ฒ˜๋Ÿผ, ์ฆ‰ ๊ฑฐ์˜
07:52
near native speaker or almost like a native speaker, and sometimes they're so rude in
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์›์–ด๋ฏผ์— ๊ฐ€๊น๊ฑฐ๋‚˜ ๊ฑฐ์˜ ์›์–ด๋ฏผ๊ณผ ๊ฐ™์€ ์ˆ˜์ค€์˜ ์˜์–ด๋ฅผ ๊ฐ€์ง€๊ณ  ์žˆ๋Š” ์‚ฌ๋žŒ๋“ค์„ ๋ณด์•˜์Šต๋‹ˆ๋‹ค.
07:57
the way they communicate with others, even though they already have an advanced level.
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๊ณ ๊ธ‰ ์ˆ˜์ค€.
08:02
So it just goes to show, like you have to understand the culture behind the language
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์–ธ์–ด๊ฐ€
08:05
being more sensitive, being more thoughtful, things like that, because if you are just
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๋” ๋ฏผ๊ฐํ•ด์ง€๊ณ  ๋” ์‚ฌ๋ ค ๊นŠ์–ด์ง€๋Š” ๋ฌธํ™”๋ฅผ ์ดํ•ดํ•ด์•ผ ํ•˜๋Š” ๊ฒƒ์ฒ˜๋Ÿผ ๋ณด์—ฌ์ค๋‹ˆ๋‹ค.
08:14
able to express yourself that's not enough, like you need to actually understand the way
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์ž์‹ ์„ ํ‘œํ˜„ํ•  ์ˆ˜ ์žˆ๋Š” ๊ฒƒ๋งŒ์œผ๋กœ๋Š” ์ถฉ๋ถ„ํ•˜์ง€ ์•Š์Šต๋‹ˆ๋‹ค.
08:18
behind certain things.
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ํŠน์ • ์‚ฌ๋ฌผ ๋’ค์—.
08:19
- Right, yeah, it's because there's a lot of cultural let's say expectations, I think,
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- ์˜ˆ, ์˜ˆ, ํ•œ ๋ฌธํ™”์—์„œ
08:25
that are connected to this idea of politeness, like what is considered polite or rude in
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๊ณต์†ํ•˜๊ฑฐ๋‚˜ ๋ฌด๋ก€ํ•œ ๊ฒƒ์œผ๋กœ ๊ฐ„์ฃผ๋˜๋Š” ๊ฒƒ์ด ๋‹ค๋ฅธ ๋ฌธํ™”์—์„œ๋Š”
08:31
one culture is maybe completely different in another culture, and so you just have to
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์™„์ „ํžˆ ๋‹ค๋ฅผ ์ˆ˜ ์žˆ๋Š” ๊ฒƒ๊ณผ ๊ฐ™์ด ๊ณต์†ํ•จ์˜ ์•„์ด๋””์–ด์™€ ๊ด€๋ จ๋œ ๋งŽ์€ ๋ฌธํ™”์  ๊ธฐ๋Œ€๊ฐ€ ์žˆ๊ธฐ ๋•Œ๋ฌธ์ž…๋‹ˆ๋‹ค.
08:38
also be aware of that.
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๊ทธ๊ฒƒ๋„ ์•Œ์•„๋‘์–ด์•ผ ํ•ฉ๋‹ˆ๋‹ค.
08:39
And so, it even goes beyond language, it's even maybe country specific, as well, and
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๊ทธ๋ž˜์„œ ๊ทธ๊ฒƒ์€ ์‹ฌ์ง€์–ด ์–ธ์–ด๋ฅผ ๋„˜์–ด ๊ตญ๊ฐ€์— ๋”ฐ๋ผ ๋‹ค๋ฅด๋ฉฐ ์–ธ์–ด๋ฅผ
08:45
that's something to learn when you're learning the language, especially, yeah.
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๋ฐฐ์šธ ๋•Œ ๋ฐฐ์›Œ์•ผ ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ํŠนํžˆ ๊ทธ๋ ‡์Šต๋‹ˆ๋‹ค. ์˜ˆ์˜ ๋ฐ”๋ฅด๊ฒŒ
08:51
And you talked about people, like if you're not careful about being polite, how people's
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ํ–‰๋™ํ•˜์ง€ ์•Š์œผ๋ฉด ์‚ฌ๋žŒ๋“ค์˜
08:57
attitudes can change towards you, like how will the other people see you if you're not
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ํƒœ๋„๊ฐ€ ์–ด๋–ป๊ฒŒ ๋ณ€ํ•  ์ˆ˜ ์žˆ๋Š”์ง€, ์˜ˆ์˜ ๋ฐ”๋ฅด๊ฒŒ ํ–‰๋™ ํ•˜์ง€ ์•Š๊ฑฐ๋‚˜ ์˜ˆ์˜ ๋ฐ”๋ฅธ ์–ธ์–ด๋ฅผ ์‚ฌ์šฉํ•˜์ง€ ์•Š์œผ๋ฉด ๋‹ค๋ฅธ ์‚ฌ๋žŒ๋“ค์ด ๋‹น์‹ ์„ ์–ด๋–ป๊ฒŒ ๋ณผ ๊ฒƒ์ธ์ง€์— ๋Œ€ํ•ด ์‚ฌ๋žŒ๋“ค์— ๋Œ€ํ•ด ์ด์•ผ๊ธฐํ–ˆ์Šต๋‹ˆ๋‹ค.
09:07
doing these polite things or using this polite language, like what happens?
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์ผ์–ด๋‚œ๋‹ค?
09:13
- Right, so you like start to notice maybe the person is a bit standoffish, a bit cold,
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- ๋งž์•„์š”, ๊ทธ๋ž˜์„œ ๋‹น์‹ ์€ ๊ทธ ์‚ฌ๋žŒ์ด ์•ฝ๊ฐ„ ๋ฌด๋š๋šํ•˜๊ฑฐ๋‚˜, ์•ฝ๊ฐ„ ์ฐจ๊ฐ‘๊ฑฐ๋‚˜, ๋‹น์‹ 
09:21
or they don't wanna spend much time around you, or even maybe dismissive of certain things
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์ฃผ์œ„์—์„œ ๋งŽ์€ ์‹œ๊ฐ„์„ ๋ณด๋‚ด๊ณ  ์‹ถ์–ดํ•˜์ง€ ์•Š๊ฑฐ๋‚˜ , ์‹ฌ์ง€์–ด ๋‹น์‹ ์— ๋Œ€ํ•œ
09:26
that you may say just because of that perception of rudeness and like, okay, well I don't have
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์ธ์‹ ๋•Œ๋ฌธ์— ๋‹น์‹ ์ด ๋งํ•  ์ˆ˜ ์žˆ๋Š” ํŠน์ • ๊ฒƒ๋“ค์„ ๋ฌด์‹œํ•  ์ˆ˜๋„ ์žˆ๋‹ค๋Š” ๊ฒƒ์„ ์•Œ์•„์ฐจ๋ฆฌ๊ธฐ ์‹œ์ž‘ํ•˜๋Š” ๊ฒƒ์„ ์ข‹์•„ํ•ฉ๋‹ˆ๋‹ค. ๋ฌด๋ก€ํ•จ๊ณผ ๊ฐ™์€, ์ข‹์•„์š”, ๊ธ€์Ž„,
09:33
time to put up with this kind of thing, and you might notice this, yeah, this standoffish
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์ด๋Ÿฐ ์ข…๋ฅ˜์˜ ์ผ์„ ์ฐธ์„ ์‹œ๊ฐ„์ด ์—†์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ๋‹น์‹ ์€ ์ด๊ฒƒ์„ ์•Œ์•„์ฐจ๋ฆด ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค, ์˜ˆ, ์ด๋Ÿฐ
09:38
kind of attitude and you're not sure why, and also I was thinking it could affect you
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์ข…๋ฅ˜์˜ ํƒœ๋„์™€ ๋‹น์‹ ์€ ์ด์œ ๋ฅผ ํ™•์‹ ํ•˜์ง€ ๋ชปํ•ฉ๋‹ˆ๋‹ค.
09:44
financially because I know persons who, because of how they express themselves, they lost
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์ž์‹ ์„ ํ‘œํ˜„ํ•˜๋Š” ๋ฐฉ์‹ ๋•Œ๋ฌธ์— ์‚ฌ์—…์„ ์žƒ๊ณ ,
09:51
business, persons, they don't want to become clients because of their attitude and how
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ํƒœ๋„์™€ ๋Œ€์‘ ๋ฐฉ์‹ ๋•Œ๋ฌธ์— ๊ณ ๊ฐ์ด ๋˜๊ธฐ๋ฅผ ์›ํ•˜์ง€ ์•Š๋Š” ์‚ฌ๋žŒ์„ ์•Œ๊ณ  ์žˆ๊ธฐ ๋•Œ๋ฌธ์ž…๋‹ˆ๋‹ค
09:57
they responded, and, I mean, it might have been unintentional, but it could really affect
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. ๊ทธ๋Ÿฌ๋‚˜ ๊ทธ๊ฒƒ์€ ๋‹น์‹ ์˜ ๊ฒฝ๋ ฅ์—๋„ ์ •๋ง ์˜ํ–ฅ์„ ๋ฏธ์น  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค
10:03
your career, as well.
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10:04
- Okay, yeah, yeah.
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- ๊ทธ๋ž˜, ๊ทธ๋ž˜, ๊ทธ๋ž˜.
10:05
So, yeah, that's a really good point about, yeah, if you're talking to a potential client
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์˜ˆ, ๊ทธ๊ฒŒ ์ •๋ง ์ข‹์€ ์ ์ž…๋‹ˆ๋‹ค. ์˜ˆ, ์ž ์žฌ ๊ณ ๊ฐ๊ณผ ์ด์•ผ๊ธฐํ•  ๋•Œ
10:11
and you're not using these polite expressions or this polite way of speaking and communicating,
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์ด๋Ÿฌํ•œ ์ •์ค‘ํ•œ ํ‘œํ˜„ ์ด๋‚˜ ์˜ˆ์˜ ๋ฐ”๋ฅด๊ฒŒ ๋งํ•˜๊ณ  ์˜์‚ฌ์†Œํ†ตํ•˜๋Š” ๋ฐฉ์‹์„ ์‚ฌ์šฉํ•˜์ง€ ์•Š๋Š”๋‹ค๋ฉด
10:19
they might say, I don't wanna work with this guy, he's a jerk.
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๊ทธ๋“ค์€ ์ด๋ ‡๊ฒŒ ๋งํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์ด ์‚ฌ๋žŒ๊ณผ ๊ทธ๋Š” ๋ฐ”๋ณด์ž…๋‹ˆ๋‹ค.
10:22
Well maybe just a quick little vocabulary thing, you said people are standoffish, like
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์Œ, ์•ฝ๊ฐ„์˜ ์งง์€ ๋‹จ์–ด๋กœ, ๋‹น์‹ ์€ ์‚ฌ๋žŒ๋“ค์ด ๋ƒ‰๋‹ดํ•˜๋‹ค๊ณ  ๋งํ–ˆ์Šต๋‹ˆ๋‹ค.
10:30
some of the people watching the video, they might not know that expression, how would
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๋น„๋””์˜ค๋ฅผ ๋ณด๋Š” ์ผ๋ถ€ ์‚ฌ๋žŒ๋“ค์ฒ˜๋Ÿผ ๊ทธ๋“ค์€ ๊ทธ ํ‘œํ˜„์„ ๋ชจ๋ฅผ ์ˆ˜๋„ ์žˆ์Šต๋‹ˆ๋‹ค. ์–ด๋–ป๊ฒŒ ์„ค๋ช…ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๊นŒ
10:36
you explain, like what is, how do you recognize when someone is standoffish?
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?
10:41
- I would say it's another word for how they're being cold towards you, so they're not being
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- ๊ทธ๋“ค์ด ๋‹น์‹ ์—๊ฒŒ ์–ผ๋งˆ๋‚˜ ์ฐจ๊ฐ‘๊ฒŒ ๋Œ€ํ•˜๋Š”์ง€์— ๋Œ€ํ•œ ๋˜ ๋‹ค๋ฅธ ๋‹จ์–ด๋ผ๊ณ  ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
10:46
close towards you, close to you, they might be not coming around you as much anymore,
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10:53
spending more time, there's more distance between you two, I guess you can say.
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๋„ˆํฌ ๋‘˜, ๋งํ•  ์ˆ˜ ์žˆ์„ ๊ฒƒ ๊ฐ™์•„.
10:57
- Okay, yeah, exactly.
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- ๋„ค, ๋งž์Šต๋‹ˆ๋‹ค.
10:58
Yeah, like they're really avoiding.
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์˜ˆ, ์ •๋ง ํ”ผํ•˜๊ณ  ์žˆ๋Š” ๊ฒƒ์ฒ˜๋Ÿผ์š”.
11:01
It could be avoiding you, but you can definitely tell that they're not enjoying being in your
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๊ทธ๊ฒƒ์€ ๋‹น์‹ ์„ ํ”ผํ•˜๋Š” ๊ฒƒ์ผ ์ˆ˜ ์žˆ์ง€๋งŒ ๊ทธ๋“ค์ด ๋‹น์‹ ๊ณผ ํ•จ๊ป˜ ์žˆ๋Š” ๊ฒƒ์„ ์ข‹์•„ํ•˜์ง€ ์•Š๋Š”๋‹ค๋Š” ๊ฒƒ์„ ํ™•์‹คํžˆ ์•Œ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค
11:05
company.
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.
11:06
- Yeah, your company, yeah.
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- ๊ทธ๋ž˜, ๋„ค ํšŒ์‚ฌ, ๊ทธ๋ž˜.
11:07
- Okay, yeah, sure.
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- ๊ทธ๋ž˜, ๊ทธ๋ž˜.
11:09
Now what about some tips for people who maybe they're afraid of being unintentionally rude,
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์ด์ œ ์˜๋„์น˜ ์•Š๊ฒŒ ๋ฌด๋ก€ํ•˜๊ฒŒ ๊ตด์ง€ ์•Š์„๊นŒ ๋‘๋ ค์›Œํ•˜๋Š” ์‚ฌ๋žŒ๋“ค์„ ์œ„ํ•œ ๋ช‡ ๊ฐ€์ง€ ํŒ์€ ์–ด๋–ป์Šต๋‹ˆ๊นŒ? ์˜ˆ๋ฅผ ๋“ค์–ด
11:20
like they don't feel like they're being rude, and maybe they're a little worried about that,
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๋ฌด๋ก€ํ•˜๊ฒŒ ๊ตด๊ณ  ์žˆ๋‹ค๊ณ  ์ƒ๊ฐํ•˜์ง€ ์•Š๋Š” ๊ฒƒ์ฒ˜๋Ÿผ ์•ฝ๊ฐ„ ๊ฑฑ์ •ํ•  ์ˆ˜๋„ ์žˆ์Šต๋‹ˆ๋‹ค.
11:25
like what tips would you give someone who wants to be sure that they're not unintentionally
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์˜๋„์น˜ ์•Š๊ฒŒ ๋ฌด๋ก€ํ•˜๊ฒŒ ๊ตด์ง€ ์•Š์•˜๋Š”์ง€ ํ™•์ธํ•˜๊ณ  ์‹ถ์Šต๋‹ˆ๊นŒ
11:32
being rude?
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?
11:33
- Right, okay.
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- ์•Œ์•˜์–ด.
11:34
So a good one I can think of is in terms of making requests.
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๊ทธ๋ž˜์„œ ์ œ๊ฐ€ ์ƒ๊ฐํ•  ์ˆ˜ ์žˆ๋Š” ์ข‹์€ ๊ฒƒ์€ ์š”์ฒญ์„ ํ•˜๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค.
11:38
So, like you're asking for help with something, I mean it's something you have to do almost
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๊ทธ๋ž˜์„œ ๋‹น์‹ ์ด ์–ด๋–ค ์ผ์— ๋„์›€์„ ์š”์ฒญํ•˜๋Š” ๊ฒƒ์ฒ˜๋Ÿผ ๊ทธ๊ฒƒ์€ ๋‹น์‹ ์ด ๊ฑฐ์˜ ๋งค์ผ ํ•ด์•ผ ํ•˜๋Š” ์ผ์ด๋ผ๋Š” ๋œป์ž…๋‹ˆ๋‹ค
11:44
on a daily basis.
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11:45
- All the time, yeah.
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- ์–ธ์ œ๋‚˜ ๊ทธ๋ž˜.
11:46
- Yeah.
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- ์‘.
11:47
So, some persons have a tendency of just giving like a direct command and maybe just adding
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๊ทธ๋ž˜์„œ ์–ด๋–ค ์‚ฌ๋žŒ๋“ค์€ ์ง์ ‘์ ์ธ ๋ช…๋ น์ฒ˜๋Ÿผ ๊ทธ๋ƒฅ ์ฃผ๋Š” ๊ฒฝํ–ฅ์ด ์žˆ๊ณ  ์–ด์ฉŒ๋ฉด
11:54
please at the end of it.
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๋งˆ์ง€๋ง‰์— ๋ถ€ํƒ์„ ๋ง๋ถ™์ด๋Š” ๊ฒฝํ–ฅ์ด ์žˆ์Šต๋‹ˆ๋‹ค.
11:56
- Right, yeah, thinking that's polite.
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- ๋งž์•„์š”, ์˜ˆ์˜๋ฐ”๋ฅด๋‹ค๊ณ  ์ƒ๊ฐํ•ด์š”.
11:57
If I say please, it's okay.
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๋‚ด๊ฐ€ ๋ถ€ํƒํ•˜๋ฉด ๊ดœ์ฐฎ์Šต๋‹ˆ๋‹ค.
11:59
- Yeah, but it might not be seen as that polite.
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- ๊ทธ๋ ‡๊ธด ํ•œ๋ฐ ๊ทธ๋ ‡๊ฒŒ ์˜ˆ์˜๋ฐ”๋ฅด๊ฒŒ ๋ณด์ด์ง„ ์•Š์„ ๊ฒƒ ๊ฐ™๋‹ค.
12:03
So, in terms of using a verb like could.
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๋”ฐ๋ผ์„œ can๊ณผ ๊ฐ™์€ ๋™์‚ฌ๋ฅผ ์‚ฌ์šฉํ•˜๋Š” ์ธก๋ฉด์—์„œ ๋ณผ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
12:08
So, instead of, give me the plate please, you know, could you please give me the plate,
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๊ทธ๋ž˜์„œ, ๋Œ€์‹ ์—, ์ ‘์‹œ๋ฅผ ์ฃผ์„ธ์š”, ์•Œ๋‹ค์‹œํ”ผ, ์ ‘์‹œ๋ฅผ ์ฃผ์„ธ์š”,
12:15
could you please hand me the plate.
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์ ‘์‹œ๋ฅผ ๊ฑด๋„ค์ฃผ์„ธ์š”. ๊ทธ์™€ ๊ฐ™์€ ๊ฒƒ์„
12:17
Something like that, using that could, it softens your request for help, because you
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์‚ฌ์šฉํ•˜๋ฉด ๋„์›€ ์š”์ฒญ์„ ๋ถ€๋“œ๋Ÿฝ๊ฒŒ ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์™œ๋ƒํ•˜๋ฉด
12:23
don't want to do it in such a way that's like you're bossing the person around, you're being
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๋‹น์‹ ์€ ๊ทธ ์‚ฌ๋žŒ์„ ์ง€๋ฐฐํ•˜๊ณ 
12:27
domineering, and you want the person to feel more inclined to actually help you.
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์ง€๋ฐฐํ•˜๊ณ  ์žˆ๊ณ  ๊ทธ ์‚ฌ๋žŒ์ด ์‹ค์ œ๋กœ ๋‹น์‹ ์„ ๋„์šธ ์˜ํ–ฅ์ด ๋” ๋งŽ์ด ๋Š๊ปด์ง‘๋‹ˆ๋‹ค.
12:33
- Right, yeah, exactly.
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- ๋งž์•„์š”, ๋งž์•„์š”.
12:35
- Yeah, so that's one.
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- ๋„ค, ํ•˜๋‚˜์ž…๋‹ˆ๋‹ค.
12:36
Another one that I think is often overlooked is body language, as well, because when you're
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๋‚ด๊ฐ€ ์ข…์ข… ๊ฐ„๊ณผํ•œ๋‹ค๊ณ  ์ƒ๊ฐํ•˜๋Š” ๋˜ ๋‹ค๋ฅธ ๊ฒƒ์€ ๋ฐ”๋”” ๋žญ๊ท€์ง€์ž…๋‹ˆ๋‹ค. ์˜์‚ฌ
12:43
communicating your body language says a lot, and if your body language is not in sync with
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์†Œํ†ต์„ ํ•  ๋•Œ ๋ฐ”๋”” ๋žญ๊ท€์ง€๋Š” ๋งŽ์€ ๊ฒƒ์„ ๋งํ•˜๊ณ  ๋ฐ”๋”” ๋žญ๊ท€์ง€๊ฐ€ ๋งํ•˜๋Š” ๋‚ด์šฉ๊ณผ ๋™๊ธฐํ™”๋˜์ง€ ์•Š์œผ๋ฉด
12:48
what you're saying, in terms of maintaining eye contact, nodding, not folding or crossing
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๋ˆˆ์„ ๋งž์ถ”๋Š” ์ธก๋ฉด์—์„œ ๋ณผ ์ˆ˜ ์žˆ๊ธฐ ๋•Œ๋ฌธ์ž…๋‹ˆ๋‹ค. , ๋„๋•์ž„, ํŒ”์งฑ์„ ๋ผ์ง€ ์•Š๋Š” ๊ฒƒ, ๋Œ€ํ™”
12:55
your arms, things like that, smiling during a conversation, that helps a lot in terms
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์ค‘์— ์›ƒ๋Š” ๊ฒƒ , ๊ทธ๊ฒŒ ๊ณต์†ํ•จ์— ํฐ ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค
13:00
of politeness.
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.
13:02
Another thing would be being more sensitive.
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๋˜ ๋‹ค๋ฅธ ๊ฒƒ์€ ๋” ๋ฏผ๊ฐํ•ด์งˆ ๊ฒƒ์ž…๋‹ˆ๋‹ค.
13:05
So, when I was doing some research on polite English and stuff, I found out that the Dutch,
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๊ทธ๋ž˜์„œ ์ œ๊ฐ€ ๊ณต์†ํ•œ ์˜์–ด์— ๋Œ€ํ•ด ์กฐ์‚ฌ๋ฅผ ํ•˜๋˜ ์ค‘ ๋„ค๋œ๋ž€๋“œ
13:11
and Germans, as well, that they're very direct and they don't mince words, they just say
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์™€ ๋…์ผ์ธ๋“ค๋„ ๋งค์šฐ ์ง์„ค์ ์ด๊ณ  ๋ง์„ ๋‹ค๋“ฌ์ง€ ์•Š๊ณ  ์ง์ ‘์ ์œผ๋กœ ๋งํ•ฉ๋‹ˆ๋‹ค.
13:17
it directly, so if you ask them for something they'll say no without like any explanation,
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13:22
based on my research.
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๋‚ด ์—ฐ๊ตฌ์— ๋”ฐ๋ฅด๋ฉด ์•„๋ฌด๋Ÿฐ ์„ค๋ช… ์—†์ด ๊ฑฐ์ ˆํ•  ๊ฒƒ์„ ์š”์ฒญํ•˜์‹ญ์‹œ์˜ค.
13:23
But, you know, you need to be a bit more sensitive, especially when you're giving feedback and
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ํ•˜์ง€๋งŒ ์•„์‹œ๋‹ค์‹œํ”ผ ์ข€ ๋” ๋ฏผ๊ฐํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค. ํŠนํžˆ ํ”ผ๋“œ๋ฐฑ์„ ์ œ๊ณตํ•˜๊ณ 
13:29
giving your opinion on something, or telling someone what you think, you know, could kind
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๋ฌด์–ธ๊ฐ€์— ๋Œ€ํ•œ ์˜๊ฒฌ์„ ์ œ์‹œํ•˜๊ฑฐ๋‚˜ ๋‹ค๋ฅธ ์‚ฌ๋žŒ์—๊ฒŒ ์ž์‹ ์ด ์ƒ๊ฐํ•˜๋Š” ๊ฒƒ์„ ๋งํ•  ๋•Œ
13:36
of beat around the bush a bit.
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๋ค๋ถˆ ์ฃผ์œ„๋ฅผ ์•ฝ๊ฐ„ ์ด๊ธธ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
13:38
So you have a bit more time, and so you aren't considered rude.
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๊ทธ๋ž˜์„œ ๋‹น์‹ ์€ ์กฐ๊ธˆ ๋” ์‹œ๊ฐ„์ด ์žˆ๊ณ  ๊ทธ๋ž˜์„œ ๋‹น์‹ ์€ ๋ฌด๋ก€ํ•œ ๊ฒƒ์œผ๋กœ ๊ฐ„์ฃผ๋˜์ง€ ์•Š์Šต๋‹ˆ๋‹ค.
13:45
Also, like when you're giving your feedback, there are sometimes words you can add to make
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๋˜ํ•œ ํ”ผ๋“œ๋ฐฑ์„ ์ œ๊ณตํ•  ๋•Œ์™€ ๊ฐ™์ด ๋•Œ๋กœ๋Š” ๋” ์ข‹๊ฒŒ ๋งŒ๋“ค๊ธฐ ์œ„ํ•ด ์ถ”๊ฐ€ํ•  ์ˆ˜ ์žˆ๋Š” ๋‹จ์–ด๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค
13:51
it a bit nicer.
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.
13:52
- Yeah, yeah, yeah, like what are some examples?
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- ์˜ˆ, ์˜ˆ, ์˜ˆ, ์–ด๋–ค ์˜ˆ๊ฐ€ ์žˆ์Šต๋‹ˆ๊นŒ?
13:55
- So, for example, you know, like even a simple, okay, you say, I'm not fond of, I don't know,
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-์˜ˆ๋ฅผ ๋“ค์–ด, ๋‹จ์ˆœํ•œ ๊ฒƒ์กฐ์ฐจ๋„ ์•Œ ๋‹ค์‹œํ”ผ, ๋‚˜๋Š”
14:02
this drawing.
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์ด ๊ทธ๋ฆผ์ด ๋งˆ์Œ์— ๋“ค์ง€ ์•Š์Šต๋‹ˆ๋‹ค.
14:03
Or you could say, I'm not too fond, I don't know, just those little, or, there are some
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๋˜๋Š” ๋‹น์‹ ์€ ์ด๋ ‡๊ฒŒ ๋งํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ €๋Š” ๊ทธ๋‹ค์ง€ ์ข‹์•„ํ•˜์ง€ ์•Š์Šต๋‹ˆ๋‹ค. ์ž˜ ๋ชจ๋ฅด๊ฒ ์Šต๋‹ˆ๋‹ค. ๊ทธ์ € ๊ทธ๋Ÿฐ ์‚ฌ์†Œํ•œ ๊ฒƒ์ž…๋‹ˆ๋‹ค.
14:10
issues with this, or, there are a few issues, instead of just saying, there are issues,
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๋˜๋Š” ์ด๊ฒƒ์— ์•ฝ๊ฐ„์˜ ๋ฌธ์ œ๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค. ๋˜๋Š” ๋ช‡ ๊ฐ€์ง€ ๋ฌธ์ œ๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค.
14:16
you know, you add in a few to soften.
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, ๋‹น์‹ ์€ ๋ถ€๋“œ๋Ÿฝ๊ฒŒํ•˜๊ธฐ ์œ„ํ•ด ๋ช‡ ๊ฐ€์ง€๋ฅผ ์ถ”๊ฐ€ํ•ฉ๋‹ˆ๋‹ค.
14:19
- Yeah, like to minimize it a little bit.
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- ๋„ค, ์กฐ๊ธˆ ์ตœ์†Œํ™”ํ•˜๊ณ  ์‹ถ์–ด์š”.
14:22
- Yeah, yeah.
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- ๋„ค, ๋„ค.
14:23
Yeah, of course there are times when you need to give strong counsel, but in general when
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๋„ค, ๋ฌผ๋ก  ๊ฐ•๋ ฅํ•œ ์กฐ์–ธ์„ ํ•ด์•ผ ํ•  ๋•Œ๋„ ์žˆ์ง€๋งŒ ์ผ๋ฐ˜์ ์œผ๋กœ ๋™๋ฃŒ๋“ค๊ณผ
14:27
you're having a conversation every day with your colleagues, you don't want to be burning
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๋งค์ผ ๋Œ€ํ™”๋ฅผ ๋‚˜๋ˆŒ ๋•Œ
14:32
bridges like that unnecessarily.
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๋ถˆํ•„์š”ํ•˜๊ฒŒ ๊ทธ๋ ‡๊ฒŒ ๋‹ค๋ฆฌ๋ฅผ ํƒœ์šฐ๊ณ  ์‹ถ์ง€๋Š” ์•Š์Šต๋‹ˆ๋‹ค.
14:34
So being more sensitive, thinking of how your comments affect persons, whether positively
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๋”ฐ๋ผ์„œ ์ข€ ๋” ์„ธ์‹ฌํ•˜๊ฒŒ ์ƒ๊ฐํ•˜๊ณ  ๊ธ์ •์ 
14:40
or negatively, you're giving someone feedback on maybe their clothing, or hair style or
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์ด๋“  ๋ถ€์ •์ ์ด๋“  ๊ท€ํ•˜์˜ ์˜๊ฒฌ์ด ์‚ฌ๋žŒ๋“ค์—๊ฒŒ ์–ด๋–ค ์˜ํ–ฅ์„ ๋ฏธ์น˜๋Š”์ง€ ์ƒ๊ฐํ•˜๊ณ  ์˜ท์ด๋‚˜ ๋จธ๋ฆฌ ์Šคํƒ€์ผ ๋“ฑ์— ๋Œ€ํ•ด
14:46
something, thinking about, you know, taking the person's feelings into consideration and
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๋ˆ„๊ตฐ๊ฐ€์—๊ฒŒ ํ”ผ๋“œ๋ฐฑ์„ ์ œ๊ณตํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
14:51
trying to think of how would it affect you if it was said, if it was the other way around.
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๊ทธ๊ฒƒ์ด ๊ทธ ๋ฐ˜๋Œ€๋ผ๋ฉด ๊ทธ๊ฒƒ์ด ๋‹น์‹ ์—๊ฒŒ ์–ด๋–ค ์˜ํ–ฅ์„ ๋ฏธ์น ์ง€ ์ƒ๊ฐํ•ด๋ณด์‹ญ์‹œ์˜ค.
14:57
- Like if they said, if someone said that to you how would it make you feel?
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- ๋งŒ์•ฝ ๊ทธ๋“ค์ด ๋งํ–ˆ๋‹ค๋ฉด, ๋ˆ„๊ตฐ๊ฐ€๊ฐ€ ๋‹น์‹ ์—๊ฒŒ ๊ทธ๋ ‡๊ฒŒ ๋งํ•œ๋‹ค๋ฉด ๋‹น์‹ ์€ ์–ด๋–ค ๊ธฐ๋ถ„์ด ๋“ค๊นŒ์š”?
15:01
- Exactly.
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- ์ •ํ™•ํžˆ.
15:02
- Yeah, okay, so there's a lot of empathy, as well, like putting yourself in the place
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- ๋„ค, ์ข‹์•„์š”. ๊ณต๊ฐ๋„ ๋งŽ์ด ๋˜๊ณ ์š”.
15:07
of the other person, too.
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์ƒ๋Œ€๋ฐฉ์˜ ์ž…์žฅ์ด ๋˜์–ด๋ณด๋Š” ๊ฒƒ๋„ ๊ทธ๋ ‡๊ณ .
15:10
You know, think before you speak basically, which is sort of good common sense advice,
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๊ธฐ๋ณธ์ ์œผ๋กœ ๋งํ•˜๊ธฐ ์ „์— ์ƒ๊ฐํ•˜์‹ญ์‹œ์˜ค. ์–ด์จŒ๋“  ์ข‹์€ ์ƒ์‹ ์กฐ์–ธ์ž…๋‹ˆ๋‹ค
15:16
in any case.
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.
15:17
Right, okay, so that's really good to just think about, especially I think when working
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์ข‹์•„์š”, ์ข‹์•„์š”, ์ƒ๊ฐ๋งŒ ํ•ด๋„ ์ •๋ง ์ข‹์Šต๋‹ˆ๋‹ค . ํŠนํžˆ
15:23
with like English speaking cultures we are very big on politeness and indirectness, and,
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์˜์–ด๋ฅผ ์‚ฌ์šฉํ•˜๋Š” ๋ฌธํ™”๊ถŒ๊ณผ ์ผํ•  ๋•Œ ์šฐ๋ฆฌ๋Š” ๊ณต์†ํ•จ๊ณผ ๊ฐ„์ ‘์ ์ธ ๋ฉด์—์„œ ๋งค์šฐ ์ค‘์š”ํ•˜๋‹ค๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค.
15:33
yeah, exactly.
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์ •ํ™•ํžˆ ๊ทธ๋ ‡์Šต๋‹ˆ๋‹ค.
15:35
And there are some cultures where they prefer, it's actually considered better to be direct
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๊ทธ๋ฆฌ๊ณ  ๊ทธ๋“ค์ด ์„ ํ˜ธํ•˜๋Š” ์ผ๋ถ€ ๋ฌธํ™”๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค. ์ง์ ‘์ ์ด๊ณ  ์†”์งํ•œ ๊ฒƒ์ด ์‹ค์ œ๋กœ ๋” ๋‚˜์€ ๊ฒƒ์œผ๋กœ ๊ฐ„์ฃผ๋ฉ๋‹ˆ๋‹ค.
15:41
and frank and, you know, an expression we have in English, brutally honest.
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์˜์–ด์—์„œ ์šฐ๋ฆฌ๊ฐ€ ์‚ฌ์šฉํ•˜๋Š” ํ‘œํ˜„์€ ์ž”์ธํ•  ์ •๋„๋กœ ์ •์งํ•ฉ๋‹ˆ๋‹ค.
15:45
- Exactly, yeah, I've heard it's actually like that, you have to be, if you're beating
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- ๋งž์•„์š”, ๋งž์•„์š”, ์‹ค์ œ๋กœ ๊ทธ๋ ‡๊ฒŒ ๋œ๋‹ค๊ณ  ๋“ค์—ˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ ‡๊ฒŒ ํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค. ๋งŒ์•ฝ ๋‹น์‹ ์ด
15:50
around the bush you're being, like that's considered rude.
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๋ค๋ถˆ ์ฃผ์œ„๋ฅผ ๋•Œ๋ฆฌ๊ณ  ์žˆ๋‹ค๋ฉด, ๊ทธ๊ฑด ๋ฌด๋ก€ํ•œ ๊ฒƒ์œผ๋กœ ๊ฐ„์ฃผ๋ฉ๋‹ˆ๋‹ค.
15:53
- Yeah, yeah, cause you're not being honest, exactly.
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- ๋„ค, ๋„ค, ์ •์งํ•˜์ง€ ๋ชปํ•˜๋‹ˆ๊นŒ์š” .
15:56
So, yeah, there is a lot of cultural differences sort of wrapped up in this notion of politeness,
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๋„ค, ์ด ๊ณต์†ํ•จ์˜ ๊ฐœ๋…์—๋Š” ๋งŽ์€ ๋ฌธํ™”์  ์ฐจ์ด๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค.
16:02
but if you're dealing with English speaking cultures we do tend to kind of lean towards
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ํ•˜์ง€๋งŒ ์˜์–ด๊ถŒ ๋ฌธํ™”๋ฅผ ๋‹ค๋ฃจ๊ณ  ์žˆ๋‹ค๋ฉด ์šฐ๋ฆฌ๋Š”
16:10
the politeness side of it, right, good.
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๊ณต์†ํ•จ ์ธก๋ฉด์œผ๋กœ ๊ธฐ์šธ์–ด์ง€๋Š” ๊ฒฝํ–ฅ์ด ์žˆ์Šต๋‹ˆ๋‹ค. ๋งž์Šต๋‹ˆ๋‹ค.
16:14
Okay, great, great, great.
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์ข‹์•„, ์ข‹์•„, ์ข‹์•„, ์ข‹์•„.
16:15
Leandra, I just wanna say thank you so much for this conversation because it was very
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Leandra, ์ €๋Š” ์ด ๋Œ€ํ™”๊ฐ€ ๋งค์šฐ ํฅ๋ฏธ๋กœ์› ๊ธฐ ๋•Œ๋ฌธ์— ์ด ๋Œ€ํ™”์— ๋Œ€ํ•ด ๋Œ€๋‹จํžˆ ๊ฐ์‚ฌํ•˜๋‹ค๋Š” ๋ง์„ ์ „ํ•˜๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค
16:23
interesting, and I think it's going to be useful for a lot of people in the Speak English
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. ๊ทธ๋ฆฌ๊ณ  Speak English ์ปค๋ฎค๋‹ˆํ‹ฐ์˜ ๋งŽ์€ ์‚ฌ๋žŒ๋“ค์ด ๋‹ค๋ฅธ ๊ตญ์ ์˜ ๋ฏธ๊ตญ์ธ๊ณผ
16:28
community because a lot of them work with Americans, different nationalities, and politeness
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ํ•จ๊ป˜ ์ผํ•˜๊ธฐ ๋•Œ๋ฌธ์— ์ด ๋Œ€ํ™”๊ฐ€ ๋งŽ์€ ์‚ฌ๋žŒ๋“ค์—๊ฒŒ ์œ ์šฉํ•  ๊ฒƒ์ด๋ผ๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค. ๊ณต์†ํ•จ์€
16:36
is definitely a hot topic.
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ํ™•์‹คํžˆ ๋œจ๊ฑฐ์šด ์ฃผ์ œ์ž…๋‹ˆ๋‹ค.
16:38
So thank you so very much for all of your time and your advice.
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์‹œ๊ฐ„์„ ๋‚ด์–ด ์กฐ์–ธํ•ด ์ฃผ์…”์„œ ๋Œ€๋‹จํžˆ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค.
16:42
- Yeah, so thank you for having me.
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- ๋„ค, ์ดˆ๋Œ€ํ•ด์ฃผ์…”์„œ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค.
16:44
- Okay, thanks.
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- ๊ดœ์ฐฎ ๊ฐ์‚ฌ.
16:45
Okay, so I hope that you really enjoyed that interview.
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์•Œ๊ฒ ์Šต๋‹ˆ๋‹ค. ์ธํ„ฐ๋ทฐ๊ฐ€ ์ •๋ง ์ฆ๊ฑฐ์› ๊ธฐ๋ฅผ ๋ฐ”๋ž๋‹ˆ๋‹ค .
16:50
I had a lot of fun talking to Leandra.
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๋‚˜๋Š” Leandra์™€ ์ด์•ผ๊ธฐํ•˜๋Š” ๊ฒƒ์ด ์ฆ๊ฑฐ์› ์Šต๋‹ˆ๋‹ค.
16:53
If you don't know, Leandra and I, we actually met on Facebook in a group for English teachers
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๋ชจ๋ฅด์‹ ๋‹ค๋ฉด Leandra์™€ ์ €๋Š” ์‹ค์ œ๋กœ YouTube์—์„œ ๋™์˜์ƒ์„ ๋งŒ๋“œ๋Š” ์˜์–ด ๊ต์‚ฌ ๊ทธ๋ฃน์—์„œ Facebook์—์„œ ๋งŒ๋‚ฌ์Šต๋‹ˆ๋‹ค
17:01
who make videos on YouTube.
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.
17:04
So I definitely want to encourage you to check out her site, and I'll put the link to that
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๊ทธ๋ž˜์„œ ์ €๋Š” ํ™•์‹คํžˆ ์—ฌ๋Ÿฌ๋ถ„์ด ๊ทธ๋…€์˜ ์‚ฌ์ดํŠธ๋ฅผ ํ™•์ธํ•˜๋„๋ก ๊ถŒํ•˜๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค .
17:10
in the notes below this video, but also to go over and to actually check out her book,
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์ด ๋น„๋””์˜ค ์•„๋ž˜์˜ ๋ฉ”๋ชจ์— ํ•ด๋‹น ๋งํฌ๋ฅผ ๋„ฃ์„ ๋ฟ๋งŒ ์•„๋‹ˆ๋ผ ์‹ค์ œ๋กœ ๊ทธ๋…€์˜ ์ฑ…์ธ
17:18
The Culture Sensitive Phrasebook, because there is a phrasebook, and there is also a
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The Culture Sensitive Phrasebook์„ ํ™•์ธํ•ด๋ณด์„ธ์š”. ๊ด€์šฉ๊ตฌ์ง‘๊ณผ
17:23
workbook, and it is, I had a look at it, and personally, I think that this is just a really
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์›Œํฌ๋ถ๋„ ์žˆ๊ณ , ์ œ๊ฐ€ ์ง์ ‘ ๋ดค๋Š”๋ฐ, ๊ฐœ์ธ์ ์œผ๋กœ ์ด๊ฒƒ์€
17:32
useful resource for helping you to avoid those situations where the way that you speak could
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์—ฌ๋Ÿฌ๋ถ„์ด ๋งํ•˜๋Š” ๋ฐฉ์‹์ด
17:40
be perceived as rude, and the book will help you to improve those situations, to use the
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์ธ์‹๋  ์ˆ˜ ์žˆ๋Š” ์ƒํ™ฉ์„ ํ”ผํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋˜๋Š” ์ •๋ง ์œ ์šฉํ•œ ๋ฆฌ์†Œ์Šค๋ผ๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค. ์ด ์ฑ…์€ ๊ทธ๋Ÿฌํ•œ ์ƒํ™ฉ์„ ๊ฐœ์„ ํ•˜๊ณ 
17:47
language and the attitudes that help you to speak English in a more polite way, to improve
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์˜์–ด๋ฅผ ๋” ์ •์ค‘ํ•˜๊ฒŒ ๋งํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋˜๋Š” ์–ธ์–ด์™€ ํƒœ๋„๋ฅผ ์‚ฌ์šฉํ•˜๊ณ 
17:56
the relationships, to maybe get more clients or better clients, and just to enjoy the conversations
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๊ด€๊ณ„๋ฅผ ๊ฐœ์„ ํ•˜๊ณ  ๋” ๋งŽ์€ ๊ณ ๊ฐ ๋˜๋Š” ๋” ๋‚˜์€ ๊ณ ๊ฐ์„ ํ™•๋ณดํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค.
18:05
that you have more because people are friendlier, people are more open with you, people enjoy
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์‚ฌ๋žŒ๋“ค์ด ๋” ์นœ๊ทผํ•˜๊ณ , ์‚ฌ๋žŒ๋“ค์ด ๋‹น์‹ ์—๊ฒŒ ๋” ๊ฐœ๋ฐฉ์ ์ด๊ธฐ ๋•Œ๋ฌธ์—
18:12
talking with you in English because you are polite and friendly in English.
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๋‹น์‹ ์ด ๊ฐ€์ง„ ๋Œ€ํ™”๋ฅผ ๋” ์ฆ๊ธฐ์„ธ์š” .
18:18
So definitely go over, I'll put the notes, put the link, sorry, in the notes below this
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๊ทธ๋Ÿผ ๊ผญ ๊ฐ€๋ณด์„ธ์š”. ์ œ๊ฐ€ ๋ฉ”๋ชจ๋ฅผ ํ•˜๊ณ  ๋งํฌ๋ฅผ ๋„ฃ์„๊ฒŒ์š”. ์ฃ„์†กํ•ฉ๋‹ˆ๋‹ค. ์ด ๋น„๋””์˜ค ์•„๋ž˜์˜ ๋ฉ”๋ชจ์—
18:25
video so you can check out Leandra's site, you can get a copy of The Culture Sensitive
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Leandra์˜ ์‚ฌ์ดํŠธ๋ฅผ ํ™•์ธํ•˜๊ณ  The Culture Sensitive
18:32
Phrasebook and the workbook, and you can just start becoming lovely, and friendly, and polite
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Phrasebook๊ณผ ์›Œํฌ๋ถ ์‚ฌ๋ณธ์„ ์–ป์„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์˜์–ด๋กœ ์‚ฌ๋ž‘์Šค๋Ÿฝ๊ณ , ์นœ๊ทผํ•˜๊ณ , ๊ณต์†ํ•ด์ง€๊ธฐ ์‹œ์ž‘ํ•˜์„ธ์š”
18:39
in English.
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.
18:40
I'm sure you're very polite already, and very friendly, but, you know, there's always things
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์ €๋Š” ๋‹น์‹ ์ด ์ด๋ฏธ ๋งค์šฐ ์˜ˆ์˜ ๋ฐ”๋ฅด๊ณ  ๋งค์šฐ ์นœ์ ˆํ•˜๋‹ค๊ณ  ํ™•์‹ ํ•ฉ๋‹ˆ๋‹ค. ํ•˜์ง€๋งŒ ์•„์‹œ๋‹ค์‹œํ”ผ ํ•ญ์ƒ
18:46
that can be improved, and politeness really is one of those complex aspects of speaking
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๊ฐœ์„ ํ•  ์ˆ˜ ์žˆ๋Š” ๊ฒƒ์ด ์žˆ๊ณ  ๊ณต์†ํ•จ์€ ๋ฌธํ™”์ ์œผ๋กœ ์—ฐ๊ฒฐ๋˜์–ด ์žˆ๊ณ  ์–ธ์–ด์™€ ์—ฐ๊ฒฐ๋˜์–ด ์žˆ๊ธฐ ๋•Œ๋ฌธ์— ์‹ค์ œ๋กœ ์˜์–ด ๋งํ•˜๊ธฐ์˜ ๋ณต์žกํ•œ ์ธก๋ฉด ์ค‘ ํ•˜๋‚˜์ž…๋‹ˆ๋‹ค
18:55
English because it's culturally connected, it's connected to the language, and, like
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, ๊ทธ๋ฆฌ๊ณ 
19:02
Leandra said, just putting please on the end of your sentence is not always sufficient.
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Leandra๊ฐ€ ๋งํ–ˆ๋“ฏ์ด ๋ฌธ์žฅ ๋์— please๋ฅผ ๋„ฃ๋Š” ๊ฒƒ๋งŒ์œผ๋กœ๋Š” ์ถฉ๋ถ„ํ•˜์ง€ ์•Š์Šต๋‹ˆ๋‹ค.
19:08
So, enjoy that and I'm gonna tell you I will you see you next week for a new Speak English
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๊ทธ๋Ÿผ ์ฆ๊ฒจ๋ณด์„ธ์š”. ๋‹ค์Œ ์ฃผ์— ์ƒˆ๋กœ์šด Speak English
19:17
With Christina episode.
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With Christina ์—ํ”ผ์†Œ๋“œ๋กœ ๋ต™๊ฒ ์Šต๋‹ˆ๋‹ค.
19:18
Alright, you guys, have a good day, and I'll see you next time.
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๊ทธ๋Ÿผ ์—ฌ๋Ÿฌ๋ถ„, ์ข‹์€ ํ•˜๋ฃจ ๋˜์‹œ๊ณ  ๋‹ค์Œ์— ๋ต™๊ฒ ์Šต๋‹ˆ๋‹ค.
์ด ์›น์‚ฌ์ดํŠธ ์ •๋ณด

์ด ์‚ฌ์ดํŠธ๋Š” ์˜์–ด ํ•™์Šต์— ์œ ์šฉํ•œ YouTube ๋™์˜์ƒ์„ ์†Œ๊ฐœํ•ฉ๋‹ˆ๋‹ค. ์ „ ์„ธ๊ณ„ ์ตœ๊ณ ์˜ ์„ ์ƒ๋‹˜๋“ค์ด ๊ฐ€๋ฅด์น˜๋Š” ์˜์–ด ์ˆ˜์—…์„ ๋ณด๊ฒŒ ๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๊ฐ ๋™์˜์ƒ ํŽ˜์ด์ง€์— ํ‘œ์‹œ๋˜๋Š” ์˜์–ด ์ž๋ง‰์„ ๋”๋ธ” ํด๋ฆญํ•˜๋ฉด ๊ทธ๊ณณ์—์„œ ๋™์˜์ƒ์ด ์žฌ์ƒ๋ฉ๋‹ˆ๋‹ค. ๋น„๋””์˜ค ์žฌ์ƒ์— ๋งž์ถฐ ์ž๋ง‰์ด ์Šคํฌ๋กค๋ฉ๋‹ˆ๋‹ค. ์˜๊ฒฌ์ด๋‚˜ ์š”์ฒญ์ด ์žˆ๋Š” ๊ฒฝ์šฐ ์ด ๋ฌธ์˜ ์–‘์‹์„ ์‚ฌ์šฉํ•˜์—ฌ ๋ฌธ์˜ํ•˜์‹ญ์‹œ์˜ค.

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