Learn REAL ENGLISH: Going to the hospital 😷

283,258 views ・ 2019-05-26

Adam’s English Lessons


Please double-click on the English subtitles below to play the video.

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Hi.
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Welcome to engVid.
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I'm Adam.
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In today's video, I'm going to talk to you about going to a hospital or a clinic in an
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English-speaking country.
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Now, hopefully, you will never need to know any of the words in this video because nothing
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will happen to you; but life is life, things do happen, sometimes accidents happen, sometimes
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things occur unexpectedly, so you may need to go to a hospital or a clinic.
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A hospital - big building, lots of doctors, lots of equipment.
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It has an emergency room or an emergency department.
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A clinic is more like a small doctor's office, and you can walk into...
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Go into a walk-in clinic, meaning you don't need an appointment.
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If you have something urgent and you need to speak to a doctor, then you can go here
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to take care of whatever it is.
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Now, this is all assuming that you are ambulatory.
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Now, all of you know "ambulance"; an ambulance carries you to the hospital.
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If you are ambulatory, it means you don't need an ambulance; you can go on your own
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two feet.
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You are mobile, you can stand, you can take yourself to the doctor.
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Okay?
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Now, I'm going to talk about this in two ways.
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First, I'm going to talk about the administrative aspect of going to the hospital, and then
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I'll talk about the medical aspect.
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Now, I'm assuming that if the situation is an emergency, someone will go with you.
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Now, it may be a friend of yours who's also not a native speaker, it may be a roommate,
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it may be a classmate from your English school.
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So, everybody should know this stuff; you may need to help somebody, somebody may need
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to help you.
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Again, hopefully not, but be prepared.
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So, you're going to go into the hospital or the walk-in clinic and you're going to check
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in.
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Just like you check in at a hotel, you check in at a hospital.
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You will go and deal with the admitting staff.
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"Admitting" means they take you in; they admit you, they do all the paperwork, they get you
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set up or your friend set up to be taken care of.
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You will fill out a lot of forms; name, information, maybe medical history if that's what they
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need to know.
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If there's a situation that you've had in the past, they need to know this.
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You will fill out all this information, and they will start to process you.
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Excuse me.
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They will process you, and you're ready to go or your friend will be ready to go.
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If you need an x-ray, they will schedule an x-ray to check if you have any broken bones
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anywhere in you.
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If you need something like an MRI or a CAT scan, where they do a full body diagnosis
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and look inside, that's not going to happen at the emergency room because there's always
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a line up for that.
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That's not emergency services; if you need it, they will schedule it for a week later-if
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you're lucky-a month later, etc.
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Now, it's very important, if you're going to travel overseas, that you have insurance.
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This is something that you pay for that, if anything happens, all your medical expenses
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are given back to you.
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But check your policy.
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Your policy is the insurance that you signed for; that you paid for.
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It has all the different rules, it has all the different conditions - make sure you understand
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these very clearly because it happens often that somebody comes to Canada, or to the US,
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or to another country, they need to go to the hospital and then they get a bill.
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The hospital says: "Okay, here.
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You owe us $5,000."
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Medical expenses can be very, very high, so you may have to pay upfront, meaning you have
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to pay at the hospital at the time for anything that they do to you.
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If you have to go to surgery, you may have to pay $50,000 or whatever the situation.
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So, be prepared to be able to pay upfront.
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Now, if you think: "Well, that's what insurance is for.
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Insurance will pay for all this stuff."
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Some policies, yes, will pay the hospital directly; some will not.
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Some will reimburse you.
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You will be reimbursed when you go home and fill out all the paperwork in your home country.
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So make sure you understand what's going on.
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If you get to the hospital and you don't have a credit card with you, you might be in some
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serious trouble; they might not let you leave the hospital until somebody comes and pays
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for you.
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Okay?
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So, this is all the administrative stuff.
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Now let's look at what actually happens, medically speaking; doctors, nurses, etc.
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Okay, now let's look at the actual action that's going to happen when you come to the
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hospital.
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So, first of all, you will be looked after by the attending nurse, or doctor, or resident.
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A resident is still a student; he or she is still working towards a specialization or
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just towards their final certificate.
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So, it'll be the attending nurse, or the on-call nurse or the doctor.
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Okay?
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That's the one taking care of that shift-okay?-at the hospital.
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Now, if you came in an ambulance, then the paramedic will have already started the whole
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process in the ambulance; but if you're walking into the clinic or the hospital, you will
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be looked at by the attending doctor or nurse.
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So, the first thing they will do is perform triage.
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So, we use this verb.
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"Triage" is the process of separating all the injured, or wounded, or sick people in
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order of priority.
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Okay?
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Whoever needs to go in first will go in first; whoever can wait will wait.
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So, this process basically looks very quickly: "Are you bleeding?"
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Then they have to go stop the bleeding.
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If you're not bleeding, and your heart is pumping okay, and your brain...
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And you can still function and speak, then you can wait; it's not that bad, and you may
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have to wait a few hours, but you will eventually get in.
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Those who need care fastest go in first.
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So, this begins with a diagnosis.
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The nurse or doctor will look at you, they will try to understand the situation; if you're
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having pain, if something's broken, if you're bleeding, if you're hurt in whatever way - they
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will figure out what the problem is and what the treatment should be.
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And, from there, you start your process of being treated.
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Okay?
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Diagnosis leads to treatment.
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Now, most of the time what they will do first is take your blood pressure to make sure that
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it's not too high; that you're not going to have a heart attack any second.
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Right?
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If your blood pressure is sustainable; if you can sit and wait for a while, then you'll
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sit and wait.
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If your blood pressure is too high, they may need to take you in right away and bring it
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down, or do something else.
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They may hook you up to an IV.
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So, an IV is, like, a needle.
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It goes into your arm, so that's why it's called "intravenous".
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It goes into your vein, and it feeds you most likely saline solution - water with a little
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bit of salt just to make sure you're okay.
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It's, like...
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Keeps you alive, like food, but I'm not going to get into the details.
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So, they'll hook you up to an IV.
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Sometimes they may have to hook you up to a catheter.
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If you have trouble and you're, like, peeing, for example, and you don't want to do it all
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over the floor, they'll hook you up with a tube, you'll go into a bag, and you'll wait
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until it's your turn to see the doctor.
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If you're bleeding, then the first thing they're going to do is stop the bleeding.
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If you lose too much blood, you can pass out and worse things can happen.
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So, first thing: Stop the bleeding.
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Disinfect the wound.
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So, if you're cut somewhere and you're bleeding from it, they have to clean it with alcohol
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or whatever other disinfectant - make sure it's clean.
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And if it's really gushing...
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"Gushing" means bleeding very fast and a lot.
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If you're gushing blood, they have to stop it and then they may have to staple the cut
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or stitch the cut.
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Staple, like a stapler, like pieces that: "Chicka-chicka-chicka-chick".
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And they take the skin and they close it, and they staple it.
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Or stitch with, like, a needle and thread, and they close it, stop the bleeding, and
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then take care of it after.
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And then put on dressing.
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"Dressing", like gauze, like the white stuff that goes around and makes sure everything's
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okay; doesn't bleed anymore.
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If it's a very serious emergency, they may have to rush you into the operating theater
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where they will perform surgery.
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If they need to open you up to get inside to fix something, then they'll take you to
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this place.
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It's called the operating theater; sometimes it's called the surgery, the surgery room,
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etc.
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If they ask you to just go and sit, because you may be sitting for a long time but you
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are in pain, they'll give you a painkiller.
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Now, they may give you a pill or they just may just give you an injection; a needle - morphine
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or something like that.
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Or they'll just give you a sedative.
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A sedative helps kill the pain, but it also helps calm you down so you can relax, and
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just sit on the chair, and when it's your turn you will be called in, a doctor will
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look at you, assess the situation, and take care of you.
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If you're going to an emergency room, bring a lot of patience with you.
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It doesn't matter how much pain you're in; somebody else might be in more pain, and they...
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He or she will go in first.
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Be prepared for that.
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If you're really bad, you'll go in quick; if you're not that bad, you will wait sometimes
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for many hours.
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Okay?
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So this is the initial process.
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Now, whether it's a hospital or clinic, it doesn't matter.
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If you're bleeding, you're probably not going to the clinic; you're probably going to the
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hospital.
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They have more equipment, more staff.
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If you have a lot of pain inside somewhere, but you can still walk, you can still think
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clearly, you can just go to the clinic...
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To the walk-in clinic, and ask to see the doctor there.
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Okay?
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Now, I'm going to give you a few expressions that are useful for you to know in case this
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ever does come up.
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Okay, so now I have a few expressions, here, that are useful for you to know; to keep in
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mind.
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Again, hopefully you don't need to use them.
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But before you go travelling, make sure you're very aware of your own medical history.
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Certain things should not be a surprise.
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So, here, for example, I wrote: "I'm having an asthma attack."
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If you have asthma and you're going travelling, make sure you know all the vocabulary associated
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with asthma, because it's a realistic possibility for you to have an asthma attack.
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Most of the things, here, are based on the idea that you're going into a hospital emergency
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room unexpectedly; something surprising happened, and you need to be prepared.
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If you have a medical history, make sure you know the vocabulary associated with that history.
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Okay?
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So, very simple...
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This...
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These are all very basic expressions just to get you...Get you going with a doctor,
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basically.
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"I have a sharp pain here.
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I have a sharp pain here.
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I have a blunt pain here".
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"Blunt", it's not really painful, so that's why I didn't put it.
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You have a pain or you have a sharp pain.
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"Sharp pain" means like a knife or a needle went into you somewhere, and just point.
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Or if it's inside...
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If you think it's somewhere inside: "I have a pain in my stomach."
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Okay.
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Basically, as soon as it's a pain, it's not visible, then the treatment will, of course,
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be very different; they have to find out what's causing that pain.
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Okay?
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If you're feeling a different...
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A weak way...
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"I feel dizzy".
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"Dizzy" means, like, you feel like you're spinning-right?-and you might pass out anytime.
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"I feel weak", like no energy, something's not right.
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Again, this is probably something sudden and it's a little bit scary for you, and that's
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why you went to the hospital.
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"I feel nauseous".
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I know it doesn't look like it, but it looks like...
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It sounds like that: "noshus".
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It means you feel like you're going to throw up.
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Or you could just say: "I feel like throwing up"; vomit.
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Okay?
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Something inside is not good, and you...
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Like that.
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You know?
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Hopefully not, though.
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"I'm having an allergic reaction."
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Now, some people don't even realize that they're allergic to something.
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So, for example, you go to a seafood restaurant and you try something new that you've never
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had before, but you're allergic to this.
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Especially something like shellfish, scallops, oysters, things like that.
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And you try one and suddenly your face blows up; it gets all swollen.
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So, you've never had this before, you get very scared, you go to the hospital, and you
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say: "Something's happening.
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I'm having an allergic reaction."
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They will probably give you a shot, like, anti-allergen, and it will hopefully help
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you out, there.
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"I see stars."
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So, sometimes if something happens and you see, like, little white spots - if you just
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say: "I see stars", they will understand what's going on; you're seeing the white spots in
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your eyes.
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Something's going on inside; maybe you're missing some certain nutrient, or maybe you're
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just dehydrated.
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Right?
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That happens when you're dehydrated, so drink lots of water.
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If it doesn't go away, get to the hospital.
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"I have a cramp."
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Now, a cramp is a little bit hard, but sometimes you feel like something is squeezing, like,
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especially your stomach, it's squeezing really tight and it's really painful - that's called
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a cramp.
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You can also get it in your leg if you're sitting the wrong way; your muscles, they
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squeeze together.
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It becomes very painful.
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Now, if you have a cramp inside somewhere and it's not going away, you should probably
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get to the hospital; it could be something else.
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If you have chest pains...
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You have pain inside your chest-your heart, your lungs, whatever-definitely get to the
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hospital.
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Okay?
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It could be something very serious.
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"I think I broke something."
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Now, doctors don't like when the patients tell them what the problem is, but at the
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same time, if you think you broke something, then you're probably in a lot of pain and
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that's probably what it is.
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Either you think you broke a bone...
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"I think I broke my leg, my arm", whatever.
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"Sprained" means it's, like, almost broken, but not broken.
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It basically means, like, you got a bruise inside and it's very painful, but...
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And then the doctor will just set...
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They will set your bones, put it in a cast.
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So, like a thing to hold everything in a straight line and it doesn't move, and then that's
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how they fix it.
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"I'm bleeding from..."
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If it's not very obvious where you're bleeding; you're bleeding somewhere else - you go in,
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you tell the doctor: "I'm bleeding from this or that place", they take you inside, stop
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the bleeding.
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So, again, all of these are very basic expressions.
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If you have reason to worry about something, be prepared.
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If you say: "I'm having an asthma attack", you've probably had one before, otherwise
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you don't know it's an asthma attack.
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If you're having a seizure...
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Like, some people have epilepsy, and like, their whole body starts shaking uncontrollably
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- that's called a seizure.
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Again, this shouldn't be a surprise for you, especially if you're going travelling.
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Make sure you have the vocabulary you need to be able to get the treatment that you need.
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So, I hope this was helpful.
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I hope that you never, ever have to use any of these expressions or words in your whole
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life, but better safe than sorry.
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Right?
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Better to be prepared than see an unexpected surprise that you're not prepared for.
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If you have any questions on this, please go to www.engvid.com; you can ask me in the
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forum.
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You can also take the quiz and test your knowledge of this vocabulary.
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I hope you like this lesson.
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Please subscribe to my YouTube channel, and come visit me again soon; I'll have some more
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helpful lessons for you.
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Bye-bye.
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About this website

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