How to Go Off Topic in English | English Conversation Skills

32,772 views ใƒป 2024-04-17

Speak Confident English


์•„๋ž˜ ์˜๋ฌธ์ž๋ง‰์„ ๋”๋ธ”ํด๋ฆญํ•˜์‹œ๋ฉด ์˜์ƒ์ด ์žฌ์ƒ๋ฉ๋‹ˆ๋‹ค. ๋ฒˆ์—ญ๋œ ์ž๋ง‰์€ ๊ธฐ๊ณ„ ๋ฒˆ์—ญ๋ฉ๋‹ˆ๋‹ค.

00:00
Let's talk about the art of going off topic in English conversation.
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์˜์–ด ๋Œ€ํ™”์—์„œ ์ฃผ์ œ๋ฅผ ๋ฒ—์–ด๋‚˜๋Š” ๊ธฐ์ˆ ์— ๋Œ€ํ•ด ์ด์•ผ๊ธฐํ•ด ๋ด…์‹œ๋‹ค.
00:05
I know that's a bit unusual. If, for example,
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๋‚˜๋Š” ๊ทธ๊ฒƒ์ด ์กฐ๊ธˆ ํŠน์ดํ•œ ๊ฒƒ์ด๋ผ๋Š” ๊ฒƒ์„ ์•Œ๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด, ์˜์–ด๋กœ ๋น„์ฆˆ๋‹ˆ์Šค ๋ฏธํŒ…์„
00:08
you've watched any of my previous lessons on conversations such as how to lead
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์ด๋„๋Š” ๋ฐฉ๋ฒ•๊ณผ ๊ฐ™์€ ๋Œ€ํ™”์— ๋Œ€ํ•œ ์ด์ „ ๊ฐ•์˜๋ฅผ ์‹œ์ฒญํ•˜์…จ๋‹ค๋ฉด
00:13
a business meeting in English,
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00:14
then you know I typically recommend that you avoid going off
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์ œ๊ฐ€ ์ผ๋ฐ˜์ ์œผ๋กœ ์ฃผ์ œ์—์„œ ๋ฒ—์–ด๋‚˜์ง€ ๋ง ๊ฒƒ์„ ๊ถŒ์žฅํ•œ๋‹ค๋Š” ๊ฒƒ์„ ์•„์‹ค ๊ฒƒ์ž…๋‹ˆ๋‹ค
00:19
topic. Quite often when someone goes off topic,
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. ๋ˆ„๊ตฐ๊ฐ€๊ฐ€ ์ฃผ์ œ์—์„œ ๋ฒ—์–ด๋‚˜๋ฉด
00:23
it can be perceived as disruptive,
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ํŒŒ๊ดด์ ์ธ ๊ฒƒ์œผ๋กœ ์ธ์‹๋  ์ˆ˜ ์žˆ๊ณ ,
00:26
indicate a lack of focus and even create confusion,
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์ง‘์ค‘๋ ฅ ๋ถ€์กฑ์„ ๋‚˜ํƒ€๋‚ด๋ฉฐ ์‹ฌ์ง€์–ด ํ˜ผ๋ž€์„ ์•ผ๊ธฐํ•  ์ˆ˜๋„ ์žˆ์Šต๋‹ˆ๋‹ค.
00:29
but life is full of surprises and sometimes a
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๊ทธ๋Ÿฌ๋‚˜ ์‚ถ์€ ๋†€๋ผ์›€์œผ๋กœ ๊ฐ€๋“ ์ฐจ ์žˆ์œผ๋ฉฐ ๋•Œ๋กœ๋Š”
00:34
sudden reminder or a spark of memory can lead us down a different
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๊ฐ‘์ž‘์Šค๋Ÿฌ์šด ์•Œ๋ฆผ์ด๋‚˜ ๊ธฐ์–ต์˜ ๋ถˆ๊ฝƒ์ด ์šฐ๋ฆฌ๋ฅผ ์ธ์ƒ์˜ ๋‹ค๋ฅธ ๊ธธ๋กœ ์ด๋Œ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
00:39
path in our conversations.
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๋Œ€ํ™”.
00:42
That means that knowing when and how to appropriately go off topic
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์ด๋Š” ์–ธ์ œ, ์–ด๋–ป๊ฒŒ ์ ์ ˆํ•˜๊ฒŒ ์ฃผ์ œ์—์„œ ๋ฒ—์–ด๋‚˜๋Š”์ง€ ์•„๋Š” ๊ฒƒ์ด
00:47
is so important for your English conversations and your business meetings in
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์˜์–ด ๋Œ€ํ™”์™€ ์˜์–ด๋กœ ์ง„ํ–‰๋˜๋Š” ๋น„์ฆˆ๋‹ˆ์Šค ๋ฏธํŒ…์— ๋งค์šฐ ์ค‘์š”ํ•˜๋‹ค๋Š” ๊ฒƒ์„ ์˜๋ฏธํ•ฉ๋‹ˆ๋‹ค
00:51
English. When the timing and relevance are just right,
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. ํƒ€์ด๋ฐ๊ณผ ๊ด€๋ จ์„ฑ์ด ์ ์ ˆํ•˜๋‹ค๋ฉด
00:57
it's perfectly okay to go off topic in a conversation.
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๋Œ€ํ™”์—์„œ ์ฃผ์ œ๋ฅผ ๋ฒ—์–ด๋‚˜๋„ ๊ดœ์ฐฎ์Šต๋‹ˆ๋‹ค.
01:01
In fact, when it's done right,
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์‹ค์ œ๋กœ, ๊ทธ๊ฒƒ์ด ์ œ๋Œ€๋กœ ์ด๋ฃจ์–ด์ง€๋ฉด ๋Œ€ํ™”์—
01:03
it can create depth and interest in a conversation.
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๊นŠ์ด์™€ ํฅ๋ฏธ๋ฅผ ๋ถˆ๋Ÿฌ์ผ์œผํ‚ฌ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค .
01:07
It can also spark creativity in problem solving, for example.
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์˜ˆ๋ฅผ ๋“ค์–ด, ๋ฌธ์ œ ํ•ด๊ฒฐ์— ์žˆ์–ด ์ฐฝ์˜์„ฑ์„ ์ด‰๋ฐœํ•  ์ˆ˜๋„ ์žˆ์Šต๋‹ˆ๋‹ค.
01:11
So today that's what we're going to do.
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๊ทธ๋ž˜์„œ ์˜ค๋Š˜ ์šฐ๋ฆฌ๊ฐ€ ํ•  ์ผ์€ ๋ฐ”๋กœ ๊ทธ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์ฃผ์ œ์—์„œ ๋ฒ—์–ด๋‚˜๋Š” ๋ฐฉ๋ฒ•๊ณผ ์‹œ๊ธฐ๋ฅผ
01:13
I'm going to help you know exactly how and when to go off topic
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์ •ํ™•ํžˆ ์•Œ ์ˆ˜ ์žˆ๋„๋ก ๋„์™€๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค
01:18
the right way. We'll explore, for example,
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. ์˜ˆ๋ฅผ ๋“ค์–ด,
01:22
how to interrupt and go off topic gracefully when you're in the moment of a
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๋Œ€ํ™” ์ค‘์— ๋ฐฉํ•ด๊ฐ€ ๋˜๊ฑฐ๋‚˜ ๋ฐฉํ•ด๊ฐ€ ๋˜๋Š” ๊ฒƒ์œผ๋กœ ์ธ์‹๋˜๋Š” ๊ฒƒ์„
01:27
conversation and you just remember something or something pops up that you
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01:32
can't ignore in order to avoid being perceived as disruptive or
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ํ”ผํ•˜๊ธฐ ์œ„ํ•ด ๋ฌด์‹œํ•  ์ˆ˜ ์—†๋Š” ๋ฌด์–ธ๊ฐ€ ๋˜๋Š” ํŒ์—…์ด ๋– ์˜ค๋ฅผ ๋•Œ ์ค‘๋‹จํ•˜๊ณ  ์šฐ์•„ํ•˜๊ฒŒ ์ฃผ์ œ์—์„œ ๋ฒ—์–ด๋‚˜๋Š” ๋ฐฉ๋ฒ•์„ ์‚ดํŽด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค.
01:37
rude.
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01:37
It's all about the relevance and relatability of the off
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๋ฌด๋ก€ํ•œ.
๊ทธ๊ฒƒ์€ ์ฃผ์ œ์—์„œ ๋ฒ—์–ด๋‚œ ์ค‘๋‹จ์˜ ๊ด€๋ จ์„ฑ๊ณผ ๊ด€๋ จ์„ฑ
01:43
topic interruption as well as the phrases that you use to do it.
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๋ฟ๋งŒ ์•„๋‹ˆ๋ผ ์ด๋ฅผ ์ˆ˜ํ–‰ํ•˜๋Š” ๋ฐ ์‚ฌ์šฉํ•˜๋Š” ๋ฌธ๊ตฌ์— ๊ด€ํ•œ ๊ฒƒ์ž…๋‹ˆ๋‹ค.
01:47
We're going to explore all of that and more in this lesson today.
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์šฐ๋ฆฌ๋Š” ์˜ค๋Š˜ ์ด ๊ฐ•์˜์—์„œ ๊ทธ ๋ชจ๋“  ๊ฒƒ๊ณผ ๊ทธ ์ด์ƒ์„ ํƒ๊ตฌํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค.
02:04
Now, before we go any further, if this is your first time here, welcome.
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์ด์ œ ๋” ๋‚˜์•„๊ฐ€๊ธฐ ์ „์—, ์ด๋ฒˆ์ด ์ฒ˜์Œ ์˜ค์‹  ๊ฒƒ์„ ํ™˜์˜ํ•ฉ๋‹ˆ๋‹ค.
02:08
I am Annemarie, an English confidence and fluency coach.
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์ €๋Š” ์˜์–ด ์ž์‹ ๊ฐ๊ณผ ์œ ์ฐฝ์„ฑ ์ฝ”์น˜ Annemarie์ž…๋‹ˆ๋‹ค. ์ œ๊ฐ€
02:12
Everything I do is designed to help you get the confidence you want for your
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ํ•˜๋Š” ๋ชจ๋“  ์ผ์€ ์—ฌ๋Ÿฌ๋ถ„์ด
02:16
life and work in English.
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์˜์–ด๋กœ ์ƒํ™œํ•˜๊ณ  ์ผํ•˜๋ฉด์„œ ์›ํ•˜๋Š” ์ž์‹ ๊ฐ์„ ์–ป์„ ์ˆ˜ ์žˆ๋„๋ก ๋•๊ธฐ ์œ„ํ•ด ๊ณ ์•ˆ๋˜์—ˆ์Šต๋‹ˆ๋‹ค.
02:19
If you'd love to discover years of lessons from me and free
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02:23
resources such as my in-depth English fluency training called How to Get the
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02:28
Confidence to Say What You Want,
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๋‹น์‹ ์ด ์›ํ•˜๋Š” ๊ฒƒ์„ ๋งํ•  ์ž์‹ ๊ฐ์„ ์–ป๋Š” ๋ฐฉ๋ฒ•์ด๋ผ๋Š” ์‹ฌ์ธต์ ์ธ ์˜์–ด ์œ ์ฐฝ์„ฑ ๊ต์œก๊ณผ ๊ฐ™์€ ๋ฌด๋ฃŒ ๋ฆฌ์†Œ์Šค์™€ ์ €๋กœ๋ถ€ํ„ฐ ์ˆ˜๋…„๊ฐ„์˜ ๊ตํ›ˆ์„ ๋ฐœ๊ฒฌํ•˜๊ณ  ์‹ถ๋‹ค๋ฉด, ์ €์˜ Speak Confident English์—์„œ ๊ทธ
02:30
you can find all of that and more over at my Speak Confident English website.
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๋ชจ๋“  ๋‚ด์šฉ๊ณผ ๊ทธ ์ด์ƒ์„ ์ฐพ์•„๋ณด์‹ค ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์›น์‚ฌ์ดํŠธ.
02:35
Alright, before we get started,
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์ข‹์Šต๋‹ˆ๋‹ค. ์‹œ์ž‘ํ•˜๊ธฐ ์ „์—
02:36
I want to give you a quick snapshot of everything we're going to discuss today.
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์˜ค๋Š˜ ๋…ผ์˜ํ•  ๋ชจ๋“  ๋‚ด์šฉ์— ๋Œ€ํ•œ ๊ฐ„๋žตํ•œ ๊ฐœ์š”๋ฅผ ์ œ๊ณตํ•˜๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค.
02:41
First,
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02:41
we'll talk about when it is appropriate to go off topic in a conversation
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๋จผ์ €,
๋Œ€ํ™”์—์„œ ์ฃผ์ œ๋ฅผ ๋ฒ—์–ด๋‚˜๋Š” ๊ฒƒ์ด ์ ์ ˆํ•œ ์‹œ๊ธฐ
02:46
and what should you consider when you're evaluating whether that
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์™€
02:51
particular time is the right time.
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ํŠน์ • ์‹œ๊ธฐ๊ฐ€ ์ ์ ˆํ•œ ์‹œ๊ธฐ์ธ์ง€ ํ‰๊ฐ€ํ•  ๋•Œ ๋ฌด์—‡์„ ๊ณ ๋ คํ•ด์•ผ ํ•˜๋Š”์ง€์— ๋Œ€ํ•ด ์ด์•ผ๊ธฐํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค.
02:54
Then I'm going to briefly introduce you to four strategies English speakers
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๊ทธ๋Ÿฐ ๋‹ค์Œ ์˜์–ด ์‚ฌ์šฉ์ž๊ฐ€ ์‚ฌ์šฉํ•˜๋Š” ๋„ค ๊ฐ€์ง€ ์ „๋žต์„ ๊ฐ„๋žตํ•˜๊ฒŒ ์†Œ๊ฐœํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค. ์ด๋Š” ๊ทธ๋“ค์ด
02:59
use are for formulas that they use when they're going to introduce
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03:04
their off topic, topic and phrases you'll typically hear as well.
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์ž์‹ ์˜ ์ฃผ์ œ์—์„œ ๋ฒ—์–ด๋‚œ ์ฃผ์ œ, ์ฃผ์ œ ๋ฐ ์ผ๋ฐ˜์ ์œผ๋กœ ๋“ฃ๊ฒŒ ๋  ๋ฌธ๊ตฌ๋ฅผ ์†Œ๊ฐœํ•  ๋•Œ ์‚ฌ์šฉํ•˜๋Š” ๊ณต์‹์— ๋Œ€ํ•œ ๊ฒƒ์ž…๋‹ˆ๋‹ค.
03:10
Once we've reviewed all of that,
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๋ชจ๋“  ๋‚ด์šฉ์„ ๊ฒ€ํ† ํ•œ ํ›„ ์ด๋Ÿฌํ•œ ์ฃผ์š” ๊ตฌ์„ฑ ์š”์†Œ ๊ฐ๊ฐ์„ ์„ค๋ช…ํ•˜๋Š”
03:11
I'm going to share four every day or real life scenarios with you that
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๋„ค ๊ฐ€์ง€ ์ผ์ƒ ๋˜๋Š” ์‹ค์ œ ์‹œ๋‚˜๋ฆฌ์˜ค๋ฅผ ๊ณต์œ ํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค
03:16
illustrates each of these key components. So first,
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. ๋”ฐ๋ผ์„œ ๋จผ์ €,
03:21
when can you or should you go off topic,
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์–ธ์ œ ์ฃผ์ œ๋ฅผ ๋ฒ—์–ด๋‚  ์ˆ˜ ์žˆ๊ฑฐ๋‚˜ ๋ฒ—์–ด๋‚˜์•ผ ํ•˜๋Š”์ง€,
03:25
it can be appropriate to interrupt and go off topic when for example,
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์˜ˆ๋ฅผ ๋“ค์–ด
03:29
a conversation has gone on far too long about one particular topic.
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ํ•˜๋‚˜์˜ ํŠน์ • ์ฃผ์ œ์— ๋Œ€ํ•ด ๋Œ€ํ™”๊ฐ€ ๋„ˆ๋ฌด ์˜ค๋žซ๋™์•ˆ ์ง„ํ–‰๋œ ๊ฒฝ์šฐ ์ค‘๋‹จํ•˜๊ณ  ์ฃผ์ œ๋ฅผ ๋ฒ—์–ด๋‚˜๋Š” ๊ฒƒ์ด ์ ์ ˆํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
03:35
If for example,
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์˜ˆ๋ฅผ ๋“ค์–ด,
03:36
you have an agenda for a meeting and the team has been stuck
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ํšŒ์˜ ์•ˆ๊ฑด์ด ์žˆ๋Š”๋ฐ ํŒ€์ด
03:41
on one particular issue for far too long,
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ํ•œ ๊ฐ€์ง€ ํŠน์ • ๋ฌธ์ œ์— ๋„ˆ๋ฌด ์˜ค๋žซ๋™์•ˆ ๊ฐ‡ํ˜€ ์žˆ์–ด์„œ ์•„์ง
03:44
you're nowhere near making a decision and you have other things you need to get
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๊ฒฐ์ •๋„ ๋‚ด๋ฆฌ์ง€ ๋ชปํ–ˆ๊ณ  ๊ทธ๋‚ ๊นŒ์ง€ ์ฒ˜๋ฆฌํ•ด์•ผ ํ•  ๋‹ค๋ฅธ ์ผ์ด ์žˆ๋Š” ๊ฒฝ์šฐ
03:48
to that day, it might be a moment to interrupt,
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์ž ์‹œ ์ค‘๋‹จํ•˜๊ณ 
03:51
go off topic and find a time to return to that particular issue later.
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์ฃผ์ œ์—์„œ ๋ฒ—์–ด๋‚˜ ๋‚˜์ค‘์— ํŠน์ • ๋ฌธ์ œ๋กœ ๋Œ์•„๊ฐˆ ์‹œ๊ฐ„์„ ์ฐพ์œผ์‹ญ์‹œ์˜ค. ํ˜„์žฌ ๋…ผ์˜ ์ค‘์ธ
03:57
It may also be appropriate to go off topic if you're not interested in the
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์ฃผ์ œ์— ๊ด€์‹ฌ์ด ์—†๊ฑฐ๋‚˜ ํ•ด๋‹น
04:02
topic being discussed at the moment or if you're unfamiliar with the topic.
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์ฃผ์ œ์— ๋Œ€ํ•ด ์ต์ˆ™ํ•˜์ง€ ์•Š์€ ๊ฒฝ์šฐ ์ฃผ์ œ์—์„œ ๋ฒ—์–ด๋‚˜๋Š” ๊ฒƒ๋„ ์ ์ ˆํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ๋ฐฉ๊ธˆ ๊ธฐ์–ตํ•œ
04:06
Perhaps you want to share something that you've just remembered or you want
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๋‚ด์šฉ์„ ๊ณต์œ ํ•˜๊ณ  ์‹ถ ๊ฑฐ๋‚˜
04:11
to share something important before you forget.
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์žŠ์–ด๋ฒ„๋ฆฌ๊ธฐ ์ „์— ์ค‘์š”ํ•œ ๋‚ด์šฉ์„ ๊ณต์œ ํ•˜๊ณ  ์‹ถ์„ ์ˆ˜๋„ ์žˆ์Šต๋‹ˆ๋‹ค.
04:15
If there is an awkward pause or silence in the conversation,
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๋Œ€ํ™” ์ค‘์— ์–ด์ƒ‰ํ•œ ๋ฉˆ์ถค์ด๋‚˜ ์นจ๋ฌต์ด ์žˆ๋‹ค๋ฉด,
04:19
that also is a great opportunity to take the conversation in another direction.
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๊ทธ๊ฒƒ์€ ๋˜ํ•œ ๋Œ€ํ™”๋ฅผ ๋‹ค๋ฅธ ๋ฐฉํ–ฅ์œผ๋กœ ์ „ํ™˜ํ•  ์ˆ˜ ์žˆ๋Š” ์ข‹์€ ๊ธฐํšŒ์ž…๋‹ˆ๋‹ค.
04:24
And finally,
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๊ทธ๋ฆฌ๊ณ  ๋งˆ์ง€๋ง‰์œผ๋กœ,
04:25
if your conversation has hit a dead end and it seems like there's nothing else
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๋Œ€ํ™”๊ฐ€ ๋ง‰๋‹ค๋ฅธ ๊ณจ๋ชฉ์— ์ด๋ฅด๋ €๊ณ 
04:29
to say on that particular topic, again, it's a great time to switch.
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ํ•ด๋‹น ํŠน์ • ์ฃผ์ œ์— ๋Œ€ํ•ด ๋” ์ด์ƒ ํ•  ๋ง์ด ์—†๋Š” ๊ฒƒ ๊ฐ™๋‹ค๋ฉด ๋‹ค์‹œ ์ „ํ™˜ํ•  ์ข‹์€ ์‹œ๊ฐ„์ž…๋‹ˆ๋‹ค.
04:34
If you are in any of those circumstances and you're considering an interruption
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๋งŒ์•ฝ ๋‹น์‹ ์ด ๊ทธ๋Ÿฌํ•œ ์ƒํ™ฉ์— ์ฒ˜ํ•ด ์žˆ๊ณ  ์ฃผ์ œ์—์„œ ๋ฒ—์–ด๋‚˜๊ธฐ ์œ„ํ•ด ๋ฐฉํ•ด๋ฅผ ๊ณ ๋ คํ•˜๊ณ  ์žˆ๋‹ค๋ฉด,
04:39
so that you can go off topic,
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04:41
here are a few things to think about before you take the plunge to do it.
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๊ณผ๊ฐํ•˜๊ฒŒ ํ–‰๋™ํ•˜๊ธฐ ์ „์— ์ƒ๊ฐํ•ด ๋ณผ ๋ช‡ ๊ฐ€์ง€ ์‚ฌํ•ญ์ด ์žˆ์Šต๋‹ˆ๋‹ค.
04:46
First,
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๋จผ์ €, ๋ณ€๊ฒฝํ•˜๊ณ 
04:47
consider whether the topic you want to change to is appropriate for that
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์‹ถ์€ ์ฃผ์ œ๊ฐ€
04:52
particular individual and that particular environment. If for example,
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ํŠน์ • ๊ฐœ์ธ๊ณผ ํŠน์ • ํ™˜๊ฒฝ์— ์ ํ•ฉํ•œ์ง€ ๊ณ ๋ คํ•˜์„ธ์š”. ์˜ˆ๋ฅผ ๋“ค์–ด,
04:56
you're chatting with coworkers at work,
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์ง์žฅ ๋™๋ฃŒ์™€ ๋Œ€ํ™”๋ฅผ ๋‚˜๋ˆ„๊ณ  ์žˆ๋‹ค๋ฉด ์ •์น˜ ์ฃผ์ œ๋ฅผ ์–ธ๊ธ‰ํ•˜๋Š” ๊ฒƒ์€
04:59
it may not be an appropriate context to bring up the topic of politics.
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์ ์ ˆํ•œ ๋งฅ๋ฝ์ด ์•„๋‹ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค .
05:03
For example,
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์˜ˆ๋ฅผ ๋“ค์–ด,
05:05
a second consideration is whether the person speaking at that moment
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๋‘ ๋ฒˆ์งธ ๊ณ ๋ ค ์‚ฌํ•ญ์€ ๊ทธ ์ˆœ๊ฐ„ ๋งํ•˜๋Š” ์‚ฌ๋žŒ์ด ์ทจ์•ฝํ•œ
05:10
is sharing something vulnerable or heartfelt. If so,
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๋‚ด์šฉ์„ ๊ณต์œ ํ•˜๊ณ  ์žˆ๋Š”์ง€ ๋˜๋Š” ์ง„์‹ฌ ์–ด๋ฆฐ ๋‚ด์šฉ์„ ๊ณต์œ ํ•˜๊ณ  ์žˆ๋Š”์ง€ ์—ฌ๋ถ€์ž…๋‹ˆ๋‹ค. ๊ทธ๋ ‡๋‹ค๋ฉด
05:15
interrupting at that moment and aiming to take the conversation in another
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๊ทธ ์ˆœ๊ฐ„์— ๋ผ์–ด๋“ค์–ด ๋Œ€ํ™”๋ฅผ ๋‹ค๋ฅธ ๋ฐฉํ–ฅ์œผ๋กœ ๋Œ๊ณ  ๊ฐ€๋ ค๋Š” ๊ฒƒ์€
05:19
direction would be viewed as insensitive and inconsiderate.
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๋ฌด๊ฐ๊ฐํ•˜๊ณ  ๋ฐฐ๋ ค์‹ฌ ์—†๋Š” ๊ฒƒ์œผ๋กœ ๋น„์ณ์งˆ ๊ฒƒ์ž…๋‹ˆ๋‹ค.
05:24
A third consideration is group expectations.
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์„ธ ๋ฒˆ์งธ ๊ณ ๋ ค ์‚ฌํ•ญ์€ ๊ทธ๋ฃน์˜ ๊ธฐ๋Œ€์ž…๋‹ˆ๋‹ค.
05:28
If for example, you're in a meeting or a class,
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์˜ˆ๋ฅผ ๋“ค์–ด, ํšŒ์˜๋‚˜ ์ˆ˜์—… ์ค‘์ด๋ผ๋ฉด
05:32
there may be specific goals for that group discussion and it may not be
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ํ•ด๋‹น ๊ทธ๋ฃน ํ† ๋ก ์— ๋Œ€ํ•œ ๊ตฌ์ฒด์ ์ธ ๋ชฉํ‘œ๊ฐ€ ์žˆ์„ ์ˆ˜ ์žˆ์œผ๋ฉฐ
05:37
appropriate to shift the entire conversation to a new topic. And finally,
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์ „์ฒด ๋Œ€ํ™”๋ฅผ ์ƒˆ๋กœ์šด ์ฃผ์ œ๋กœ ์ „ํ™˜ํ•˜๋Š” ๊ฒƒ์€ ์ ์ ˆํ•˜์ง€ ์•Š์„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ๋งˆ์ง€๋ง‰์œผ๋กœ
05:41
the last consideration is maintaining balance.
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๊ณ ๋ คํ•ด์•ผ ํ•  ์‚ฌํ•ญ์€ ๊ท ํ˜•์„ ์œ ์ง€ํ•˜๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค.
05:45
If someone veers off topic too often,
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๋ˆ„๊ตฐ๊ฐ€๊ฐ€ ์ฃผ์ œ์—์„œ ๋„ˆ๋ฌด ์ž์ฃผ ๋ฒ—์–ด๋‚˜๋ฉด
05:48
it can result in others feeling unheard. With all of that in mind,
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๋‹ค๋ฅธ ์‚ฌ๋žŒ๋“ค์ด ์ž์‹ ์˜ ๋ง์„ ๋“ฃ์ง€ ๋ชปํ•œ๋‹ค๊ณ  ๋Š๋‚„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ด ๋ชจ๋“  ๊ฒƒ์„ ์—ผ๋‘์— ๋‘๊ณ  ์ฃผ์ œ์—์„œ ๋ฒ—์–ด๋‚  ์ค€๋น„๊ฐ€ ๋˜์—ˆ์„ ๋•Œ ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ๋Š”
05:53
here are four strategies or approaches you can use when you're ready to
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๋„ค ๊ฐ€์ง€ ์ „๋žต์ด๋‚˜ ์ ‘๊ทผ ๋ฐฉ์‹์€ ๋‹ค์Œ๊ณผ ๊ฐ™์Šต๋‹ˆ๋‹ค
05:58
go off topic. First,
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. ๋จผ์ €,
06:00
you could acknowledge the current speaker's thoughts and then introduce your
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ํ˜„์žฌ ๋ฐœํ‘œ์ž์˜ ์ƒ๊ฐ์„ ์ธ์ •ํ•œ ๋‹ค์Œ
06:04
topic. Second,
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์ฃผ์ œ๋ฅผ ์†Œ๊ฐœํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ๋‘˜์งธ,
06:06
you could apologize for the sudden shift and then introduce the topic.
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๊ฐ‘์ž‘์Šค๋Ÿฌ์šด ๋ณ€ํ™”์— ๋Œ€ํ•ด ์‚ฌ๊ณผ ํ•˜๊ณ  ์ฃผ์ œ๋ฅผ ์†Œ๊ฐœํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
06:11
Third, you could signal a change,
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์…‹์งธ, ๋ณ€ํ™”์˜ ์‹ ํ˜ธ๋ฅผ ๋ณด๋‚ด๊ณ 
06:14
give a compliment to the speaker and then ask a related question.
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๋ฐœํ‘œ์ž์—๊ฒŒ ์นญ์ฐฌ์„ ํ•œ ๋‹ค์Œ ๊ด€๋ จ ์งˆ๋ฌธ์„ ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
06:18
And fourth, simply change the topic.
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๋„ท์งธ, ์ฃผ์ œ๋ฅผ ๋ฐ”๊ฟ”๋ณด์„ธ์š”. ์ž ์‹œ ํ›„์—
06:21
We're going to take a look at how to use each one of those in a real life
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์‹ค์ œ ์‹œ๋‚˜๋ฆฌ์˜ค์—์„œ ์ด๋Ÿฌํ•œ ๊ฐ ํ•ญ๋ชฉ์„ ์‚ฌ์šฉํ•˜๋Š” ๋ฐฉ๋ฒ•์„ ์‚ดํŽด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค.
06:25
scenario in just a moment,
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06:27
but first I want to share a quick tip with you and some common phrases we use to
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ํ•˜์ง€๋งŒ ๋จผ์ € ๊ฐ„๋‹จํ•œ ํŒ ๊ณผ ์ฃผ์ œ๋ฅผ ์†Œ๊ฐœํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋˜๋Š” ๋ช‡ ๊ฐ€์ง€ ์ผ๋ฐ˜์ ์ธ ๋ฌธ๊ตฌ๋ฅผ ๊ณต์œ ํ•˜๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค.
06:31
help us introduce an off topic issue.
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๋ฌธ์ œ.
06:35
So that quick tip,
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๋”ฐ๋ผ์„œ ๋น ๋ฅธ ํŒ์€ ๊ฐ€๋Šฅ
06:37
it is always best if possible to avoid directly
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ํ•˜๋‹ค๋ฉด ๋งํ•˜๋Š” ์ˆœ๊ฐ„
06:41
interrupting someone in the moment of speaking.
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์— ๋ˆ„๊ตฐ๊ฐ€๋ฅผ ์ง์ ‘ ๋ฐฉํ•ดํ•˜์ง€ ์•Š๋Š” ๊ฒƒ์ด ํ•ญ์ƒ ์ตœ์„ ์ž…๋‹ˆ๋‹ค .
06:44
If you can try to wait for a natural pause in the conversation,
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๋Œ€ํ™”๊ฐ€ ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ๋ฉˆ์ถœ ๋•Œ๊นŒ์ง€ ๊ธฐ๋‹ค๋ฆด ์ˆ˜ ์žˆ๋‹ค๋ฉด,
06:49
even if it's only two or three seconds long,
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๋น„๋ก ๊ธธ์ด๊ฐ€ 2~3์ดˆ์— ๋ถˆ๊ณผํ•˜๋”๋ผ๋„,
06:51
this is an ideal opportunity to interject and signal that you're going to
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์ด๋Š” ๋Œ€ํ™”์— ๋ผ์–ด๋“ค์–ด
06:56
change to a new topic. If you cannot,
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์ƒˆ๋กœ์šด ์ฃผ์ œ๋กœ ๋ฐ”๊พธ๊ฒ ๋‹ค๋Š” ์‹ ํ˜ธ๋ฅผ ๋ณด๋‚ผ ์ˆ˜ ์žˆ๋Š” ์ด์ƒ์ ์ธ ๊ธฐํšŒ์ž…๋‹ˆ๋‹ค. ํ•  ์ˆ˜ ์—†๊ฑฐ๋‚˜
07:00
if you have to interrupt in the moment,
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๊ทธ ์ˆœ๊ฐ„์— ์ค‘๋‹จํ•ด์•ผ ํ•œ๋‹ค๋ฉด
07:02
try to use body language first to indicate the interruption.
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๋จผ์ € ์‹ ์ฒด ์–ธ์–ด๋ฅผ ์‚ฌ์šฉํ•˜์—ฌ ์ค‘๋‹จ์„ ํ‘œ์‹œํ•ด ๋ณด์‹ญ์‹œ์˜ค.
07:06
Body language could include leaning forward,
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์‹ ์ฒด ์–ธ์–ด์—๋Š” ์•ž์œผ๋กœ ๋ชธ์„ ๊ธฐ์šธ์ด๊ฑฐ๋‚˜,
07:10
making eye contact or giving some kind of a hand signal to let someone know
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๋ˆˆ์„ ๋งˆ์ฃผ์น˜๊ฑฐ๋‚˜, ๋ˆ„๊ตฐ๊ฐ€์—๊ฒŒ ๋ฐฉํ•ดํ•˜๋ ค๊ณ  ํ•œ๋‹ค๋Š” ๊ฒƒ์„ ์•Œ๋ฆฌ๊ธฐ ์œ„ํ•ด ์ผ์ข…์˜ ์†์ง“์„ ํ•˜๋Š” ๊ฒƒ์ด ํฌํ•จ๋  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค
07:14
that you're about to interrupt.
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.
07:17
And now let's take a quick look at a few example phrases English speakers use
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์ด์ œ ์˜์–ด ์‚ฌ์šฉ์ž๋“ค์ด ๋‹ค๋ฅธ ์ฃผ์ œ๋กœ ๋Œ€ํ™”๋ฅผ ๋‚˜๋ˆŒ ์ค€๋น„๊ฐ€ ๋˜์—ˆ์„ ๋•Œ ์‚ฌ์šฉํ•˜๋Š” ๋ช‡ ๊ฐ€์ง€ ์˜ˆ์‹œ ๋ฌธ๊ตฌ๋ฅผ ๊ฐ„๋‹จํžˆ ์‚ดํŽด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค
07:21
when they're ready to take the conversation onto another topic.
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.
07:25
Now here I'm just going to introduce three or four phrases to you. However,
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์ด์ œ ์—ฌ๊ธฐ์„œ๋Š” ์„œ๋„ˆ ๊ฐ€์ง€ ๋ฌธ๊ตฌ๋ฅผ ์—ฌ๋Ÿฌ๋ถ„์—๊ฒŒ ์†Œ๊ฐœํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค. ํ•˜์ง€๋งŒ
07:30
if you want a longer list,
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๋” ๊ธด ๋ชฉ๋ก์„ ์›ํ•˜์‹œ๋ฉด
07:31
you can visit this lesson at my Speak Confident English website where I've got
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์ œ Speak Confident English ์›น์‚ฌ์ดํŠธ์—์„œ ์ด ๊ฐ•์˜๋ฅผ ๋ฐฉ๋ฌธํ•ด ๋ณด์„ธ์š”. ์—ฌ๊ธฐ์—๋Š”
07:35
several more examples for you. So first,
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๋ช‡ ๊ฐ€์ง€ ์˜ˆ๊ฐ€ ๋” ์žˆ์Šต๋‹ˆ๋‹ค. ๋จผ์ €,
07:39
a common phrase you could use is, I know this is a bit off topic, but,
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์—ฌ๋Ÿฌ๋ถ„์ด ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ๋Š” ์ผ๋ฐ˜์ ์ธ ๋ฌธ๊ตฌ๋Š” ๋‹ค์Œ๊ณผ ๊ฐ™์Šต๋‹ˆ๋‹ค. ์ฃผ์ œ์—์„œ ์•ฝ๊ฐ„ ๋ฒ—์–ด๋‚œ ๋‚ด์šฉ์ด๋ผ๋Š” ๊ฒƒ์„ ์•Œ๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋Ÿฐ
07:44
and then introduce your question or comment or
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๋‹ค์Œ ์งˆ๋ฌธ์ด๋‚˜ ์˜๊ฒฌ์„ ์†Œ๊ฐœํ•˜๊ฑฐ๋‚˜ ๋ง์„
07:49
sorry to cut you off, but I just remembered.
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๋Š์–ด์„œ ๋ฏธ์•ˆ ํ•˜์ง€๋งŒ ๋ฐฉ๊ธˆ ์ƒ๊ฐ๋‚ฌ์Šต๋‹ˆ๋‹ค.
07:52
And then that key topic or issue that is important to mention
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๊ทธ๋Ÿฐ ๋‹ค์Œ
07:57
at this particular moment.
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์ด ํŠน์ • ์ˆœ๊ฐ„์— ์–ธ๊ธ‰ํ•˜๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•œ ํ•ต์‹ฌ ์ฃผ์ œ๋‚˜ ๋ฌธ์ œ์ž…๋‹ˆ๋‹ค.
07:59
A third example and similar to remembering something in the moment is, oh,
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์„ธ ๋ฒˆ์งธ ์˜ˆ๋Š” ์ˆœ๊ฐ„์ ์œผ๋กœ ๋ฌด์–ธ๊ฐ€๋ฅผ ๊ธฐ์–ตํ•˜๋Š” ๊ฒƒ๊ณผ ์œ ์‚ฌํ•ฉ๋‹ˆ๋‹ค. ์•„, ๊ทธ๋Ÿฐ๋ฐ
08:04
by the way,
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08:05
did I tell you about and then insert the story or information you
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๋‚ด๊ฐ€ ๋งํ–ˆ์Šต๋‹ˆ๊นŒ? ๊ทธ๋Ÿฐ ๋‹ค์Œ ๊ณต์œ ํ•˜๊ณ  ์‹ถ์€ ์ด์•ผ๊ธฐ๋‚˜ ์ •๋ณด๋ฅผ ์‚ฝ์ž…ํ•ฉ๋‹ˆ๋‹ค
08:10
want to share. And the last option here is,
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. ์—ฌ๊ธฐ์„œ ๋งˆ์ง€๋ง‰ ์˜ต์…˜์€
08:13
this is totally unrelated, but and again,
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์ „ํ˜€ ๊ด€๋ จ์ด ์—†๋‹ค๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค. ํ•˜์ง€๋งŒ ๋‹ค์‹œ ํ•œ ๋ฒˆ
08:17
insert your comment or question,
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๊ท€ํ•˜์˜ ์˜๊ฒฌ์ด๋‚˜ ์งˆ๋ฌธ์„ ์‚ฝ์ž…ํ•˜๊ณ  ์ด
08:19
let's put all of that together in four real world scenarios.
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๋ชจ๋“  ๊ฒƒ์„ ๋„ค ๊ฐ€์ง€ ์‹ค์ œ ์‹œ๋‚˜๋ฆฌ์˜ค์— ํ†ตํ•ฉํ•ด ๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค.
08:23
Each one is going to address one of those strategies or approaches we talked
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๊ฐ ํ•ญ๋ชฉ์—์„œ๋Š” ์•ž์—์„œ ์„ค๋ช…ํ•œ ์ „๋žต์ด๋‚˜ ์ ‘๊ทผ ๋ฐฉ์‹ ์ค‘ ํ•˜๋‚˜๋ฅผ ๋‹ค๋ฃจ๊ฒŒ ๋ฉ๋‹ˆ๋‹ค
08:28
about earlier. In the first scenario,
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. ์ฒซ ๋ฒˆ์งธ ์‹œ๋‚˜๋ฆฌ์˜ค์—์„œ๋Š”
08:31
we're going to look at how we can acknowledge what was said and then go off
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๋งํ•œ ๋‚ด์šฉ์„ ์ธ์ •ํ•˜๊ณ 
08:35
topic.
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์ฃผ์ œ์—์„œ ๋ฒ—์–ด๋‚  ์ˆ˜ ์žˆ๋Š” ๋ฐฉ๋ฒ•์„ ์‚ดํŽด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค.
08:36
This strategy is particularly useful when an individual or a group of people
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์ด ์ „๋žต์€ ๊ฐœ์ธ์ด๋‚˜ ๊ทธ๋ฃน์ด ํŠน์ •
08:41
have been discussing a topic at length and they seem very interested in the
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์ฃผ์ œ์— ๋Œ€ํ•ด ์˜ค๋žซ๋™์•ˆ ๋…ผ์˜ ํ•˜๊ณ  ํ•ด๋‹น ์ฃผ์ œ์— ๋งค์šฐ ๊ด€์‹ฌ์ด ์žˆ๋Š” ๊ฒƒ์ฒ˜๋Ÿผ ๋ณด์ผ ๋•Œ ํŠนํžˆ ์œ ์šฉํ•ฉ๋‹ˆ๋‹ค
08:45
topic.
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.
08:46
It's also useful when someone has been sharing something that is vulnerable or
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๋ˆ„๊ตฐ๊ฐ€๊ฐ€ ์ทจ์•ฝํ•˜๊ฑฐ๋‚˜ ์ง„์‹ฌ ์–ด๋ฆฐ ๋‚ด์šฉ์„ ๊ณต์œ ํ–ˆ๋Š”๋ฐ
08:51
heartfelt and you're not really sure if it's appropriate to go off topic.
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์ฃผ์ œ์—์„œ ๋ฒ—์–ด๋‚˜๋Š” ๊ฒƒ์ด ์ ์ ˆํ•œ์ง€ ํ™•์‹คํ•˜์ง€ ์•Š์€ ๊ฒฝ์šฐ์—๋„ ์œ ์šฉํ•ฉ๋‹ˆ๋‹ค.
08:56
In both of these circumstances,
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์ด ๋‘ ๊ฐ€์ง€ ์ƒํ™ฉ ๋ชจ๋‘์—์„œ
08:58
it's always best to avoid directly interrupting a speaker and instead
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๋งํ•˜๋Š” ์‚ฌ๋žŒ์„ ์ง์ ‘ ๋ฐฉํ•ดํ•˜๋Š” ๊ฒƒ์„ ํ”ผํ•˜๊ณ  ๋Œ€ํ™”๊ฐ€
09:03
wait until there's a natural pause in the conversation. At that moment,
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์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ๋ฉˆ์ถœ ๋•Œ๊นŒ์ง€ ๊ธฐ๋‹ค๋ฆฌ๋Š” ๊ฒƒ์ด ํ•ญ์ƒ ๊ฐ€์žฅ ์ข‹์Šต๋‹ˆ๋‹ค . ๊ทธ ์ˆœ๊ฐ„,
09:07
you can acknowledge what has been said and then gently shift the direction of
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๋‹น์‹ ์€ ๋งํ•œ ๋‚ด์šฉ์„ ์ธ์ • ํ•˜๊ณ  ๋Œ€ํ™”์˜ ๋ฐฉํ–ฅ์„ ๋ถ€๋“œ๋Ÿฝ๊ฒŒ ๋ฐ”๊ฟ€ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค
09:12
the conversation.
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.
09:14
I want you to imagine for a moment a friend of yours is experiencing some real
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์—ฌ๋Ÿฌ๋ถ„์˜ ์นœ๊ตฌ๊ฐ€
09:18
challenges at work and she's been highlighting these difficulties,
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์ง์žฅ์—์„œ ์‹ค์ œ์ ์ธ ์–ด๋ ค์›€์„ ๊ฒช๊ณ  ์žˆ๊ณ  ์ด๋Ÿฌํ•œ ์–ด๋ ค์›€์„ ๊ฐ•์กฐํ•˜๊ณ 
09:22
sharing her frustrations with you. After a while,
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์ž์‹ ์˜ ์ขŒ์ ˆ๊ฐ์„ ์—ฌ๋Ÿฌ๋ถ„๊ณผ ๊ณต์œ ํ•˜๊ณ  ์žˆ๋‹ค๊ณ  ์ž ์‹œ ์ƒ์ƒํ•ด ๋ณด์‹œ๊ธฐ ๋ฐ”๋ž๋‹ˆ๋‹ค. ์‹œ๊ฐ„์ด ์ข€ ์ง€๋‚˜๋ฉด
09:26
you may feel that you want to take the conversation into another direction and
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๋Œ€ํ™”๋ฅผ ๋‹ค๋ฅธ ๋ฐฉํ–ฅ์œผ๋กœ ๋Œ๊ณ  ๊ฐ€์„œ
09:30
lighten the mood. Here's how that might happen. First,
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๋ถ„์œ„๊ธฐ๋ฅผ ๋ฐ๊ฒŒ ํ•˜๊ณ  ์‹ถ๋‹ค๋Š” ์ƒ๊ฐ์ด ๋“ค ์ˆ˜๋„ ์žˆ์Šต๋‹ˆ๋‹ค. ๊ทธ ์ผ์ด ์–ด๋–ป๊ฒŒ ์ผ์–ด๋‚  ์ˆ˜ ์žˆ๋Š”์ง€๋Š” ๋‹ค์Œ๊ณผ ๊ฐ™์Šต๋‹ˆ๋‹ค. ์ฒซ์งธ,
09:34
your friend might say, I used to love working there,
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์นœ๊ตฌ๊ฐ€ "์ €๋Š” ๊ทธ๊ณณ์—์„œ ์ผํ•˜๋Š” ๊ฒƒ์„ ์ข‹์•„ํ–ˆ์ง€๋งŒ
09:38
but with my current workload,
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ํ˜„์žฌ ์—…๋ฌด๋Ÿ‰ ๋•Œ๋ฌธ์— ์ƒˆ๋กœ์šด ์‚ฌ๋žŒ์„ ๊ต์œกํ•˜๋Š” ๋ฐ
09:40
I just can't take the time to also train a new person.
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์‹œ๊ฐ„์„ ํ• ์• ํ•  ์ˆ˜ ์—†์Šต๋‹ˆ๋‹ค"๋ผ๊ณ  ๋งํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค . ์›”์š”์ผ
09:44
I need to speak with my manager on Monday. After a brief moment of silence,
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์— ๋งค๋‹ˆ์ €์™€ ํ†ตํ™”ํ•ด์•ผ ํ•ด์š” . ์ž ์‹œ ์นจ๋ฌต์„ ์ง€ํ‚จ ํ›„ ์นœ๊ตฌ
09:48
you might respond to your friend with this.
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์—๊ฒŒ ์ด๋ ‡๊ฒŒ ๋Œ€๋‹ตํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค .
09:51
That's definitely frustrating and I think sharing that with your manager is the
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๊ทธ๊ฒƒ์€ ํ™•์‹คํžˆ ์‹ค๋ง์Šค๋Ÿฌ์šด ์ผ์ด๋ฉฐ ์ด๋ฅผ ๊ด€๋ฆฌ์ž์™€ ๊ณต์œ ํ•˜๋Š” ๊ฒƒ์ด
09:55
right step. Let me know how it goes. Speaking of work,
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์˜ฌ๋ฐ”๋ฅธ ๋‹จ๊ณ„๋ผ๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค. ์–ด๋–ป๊ฒŒ ์ง„ํ–‰๋˜๋Š”์ง€ ์•Œ๋ ค์ฃผ์„ธ์š”. ์ผ ์–˜๊ธฐ๊ฐ€ ๋‚˜์™€์„œ ๋ง์ธ๋ฐ,
09:59
did you hear about Jessica from middle school?
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์ œ์‹œ์นด์— ๋Œ€ํ•ด ์ค‘ํ•™๊ต ๋•Œ ๋“ค์—ˆ๋‚˜์š”?
10:02
She joined my company as the new sales manager. In that example,
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๊ทธ๋…€๋Š” ์ƒˆ๋กœ์šด ์˜์—… ๊ด€๋ฆฌ์ž๋กœ ์šฐ๋ฆฌ ํšŒ์‚ฌ์— ํ•ฉ๋ฅ˜ํ–ˆ์Šต๋‹ˆ๋‹ค . ๊ทธ ์˜ˆ์—์„œ
10:06
you've taken a moment to acknowledge what your friend has shared with you and
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๋‹น์‹ ์€ ์ž ์‹œ ์‹œ๊ฐ„์„ ๋‚ด์–ด ์นœ๊ตฌ๊ฐ€ ๋‹น์‹ ๊ณผ ๊ณต์œ ํ•œ ๋‚ด์šฉ์„ ์ธ์ •ํ•˜๊ณ 
10:10
you've validated her frustration,
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๊ทธ๋…€์˜ ์ขŒ์ ˆ๊ฐ์„ ํ™•์ธํ–ˆ์œผ๋ฉฐ
10:12
and then there were a few key words there. Speaking of work,
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๊ฑฐ๊ธฐ์—๋Š” ๋ช‡ ๊ฐ€์ง€ ํ•ต์‹ฌ ๋‹จ์–ด๊ฐ€ ์žˆ์—ˆ์Šต๋‹ˆ๋‹ค. ์ผ์— ๊ด€ํ•ด ๋งํ•˜๋ฉด
10:17
this is your connecting phrase.
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์ด๊ฒƒ์ด ์—ฐ๊ฒฐ ๋ฌธ๊ตฌ์ž…๋‹ˆ๋‹ค. ์ด๋Š”
10:19
It helps you make that transition from what your friend shared to the new topic
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์นœ๊ตฌ๊ฐ€ ๊ณต์œ ํ•œ ๋‚ด์šฉ์—์„œ ์ƒˆ๋กœ์šด
10:24
of conversation.
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๋Œ€ํ™” ์ฃผ์ œ๋กœ ์ „ํ™˜ํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค.
10:26
And now the second strategy or approach is to first apologize and
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๊ทธ๋ฆฌ๊ณ  ์ด์ œ ๋‘ ๋ฒˆ์งธ ์ „๋žต์ด๋‚˜ ์ ‘๊ทผ ๋ฐฉ์‹์€ ๋จผ์ € ์‚ฌ๊ณผํ•˜๊ณ 
10:31
then go off topic.
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์ฃผ์ œ์—์„œ ๋ฒ—์–ด๋‚˜๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค.
10:33
This approach is best used when you do need to interrupt someone in the middle
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์ด ์ ‘๊ทผ ๋ฐฉ์‹์€ ๋งํ•˜๋Š” ๋„์ค‘์— ๋ˆ„๊ตฐ๊ฐ€๋ฅผ ๋ฐฉํ•ดํ•ด์•ผ ํ•  ๋•Œ ๊ฐ€์žฅ ์ž˜ ์‚ฌ์šฉ๋ฉ๋‹ˆ๋‹ค
10:37
of speaking. For example,
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. ์˜ˆ๋ฅผ ๋“ค์–ด
10:39
if something important pops up and you cannot ignore it,
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์ค‘์š”ํ•œ ์ผ์ด ๋–  ์˜ฌ๋ž๋Š”๋ฐ ๋ฌด์‹œํ•  ์ˆ˜ ์—†๊ฑฐ๋‚˜,
10:42
or if you immediately remember something and you want to mention it
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๊ฐ‘์ž๊ธฐ ์ƒ๊ฐ๋‚˜๋Š” ์ผ์ด ์žˆ์–ด์„œ
10:47
before you forget it. For this scenario,
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์žŠ์–ด๋ฒ„๋ฆฌ๊ธฐ ์ „์— ์–ธ๊ธ‰ํ•˜๊ณ  ์‹ถ์€ ๊ฒฝ์šฐ ๋“ฑ์ด ์žˆ์Šต๋‹ˆ๋‹ค. ์ด ์‹œ๋‚˜๋ฆฌ์˜ค์—์„œ๋Š”
10:50
I want you to imagine you're in a team meeting and on the agenda for that
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์—ฌ๋Ÿฌ๋ถ„์ด ํŒ€ ํšŒ์˜์— ์ฐธ์„ํ•˜๊ณ  ์žˆ์œผ๋ฉฐ ๊ทธ ํšŒ์˜์˜ ์˜์ œ๊ฐ€
10:54
meeting is some discussion about where everyone is towards some
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๋ชจ๋“  ์‚ฌ๋žŒ์ด
10:59
specific annual goals.
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ํŠน์ • ์—ฐ๊ฐ„ ๋ชฉํ‘œ๋ฅผ ํ–ฅํ•ด ๋‚˜์•„๊ฐ€๊ณ  ์žˆ๋Š” ๋ฐฉํ–ฅ์— ๋Œ€ํ•œ ๋…ผ์˜๋ผ๊ณ  ์ƒ์ƒํ•ด ๋ณด์„ธ์š”.
11:01
While everyone is discussing that you in the moment,
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๋ชจ๋“  ์‚ฌ๋žŒ๋“ค์ด ํ˜„์žฌ ๊ท€ํ•˜์— ๋Œ€ํ•ด ๋…ผ์˜ํ•˜๊ณ  ์žˆ๋Š” ๋™์•ˆ ๊ท€ํ•˜๊ฐ€ ์ง„ํ–‰ํ•˜๊ณ  ์žˆ๋Š” ์ƒˆ๋กœ์šด ๊ด‘๊ณ  ์บ ํŽ˜์ธ
11:06
remember an important task related to a new ad campaign that you've been working
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๊ณผ ๊ด€๋ จ๋œ ์ค‘์š”ํ•œ ์ž‘์—…์„ ๊ธฐ์–ตํ•˜๊ณ 
11:09
on and you want to bring it up immediately before you forget,
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์žŠ์–ด๋ฒ„๋ฆฌ๊ธฐ ์ „์— ์ฆ‰์‹œ ์–ธ๊ธ‰ํ•˜๊ณ  ์‹ถ๋‹ค๋ฉด ๋‹ค์Œ๊ณผ
11:14
here's what that might sound like.
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๊ฐ™์ด ๋“ค๋ฆด ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
11:16
A coworker might be in the middle of speaking with this.
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๋™๋ฃŒ๊ฐ€ ์ด ๋ฌธ์ œ์— ๋Œ€ํ•ด ์ด์•ผ๊ธฐํ•˜๋Š” ์ค‘์ผ ์ˆ˜๋„ ์žˆ์Šต๋‹ˆ๋‹ค.
11:21
I also think we can revisit the qualities and needs we envision in our target
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๋˜ํ•œ ๋ชฉํ‘œ ๊ณ ๊ฐ์— ๋Œ€ํ•ด ์šฐ๋ฆฌ๊ฐ€ ๊ตฌ์ƒํ•˜๋Š” ํ’ˆ์งˆ๊ณผ ์š”๊ตฌ ์‚ฌํ•ญ์„ ๋‹ค์‹œ ๊ฒ€ํ† ํ•  ์ˆ˜ ์žˆ๋‹ค๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค
11:26
customers. This will give us ideas for shifting our marketing and website copy.
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. ์ด๋ฅผ ํ†ตํ•ด ๋งˆ์ผ€ํŒ… ๋ฐ ์›น์‚ฌ์ดํŠธ ์นดํ”ผ ์ „ํ™˜์— ๋Œ€ํ•œ ์•„์ด๋””์–ด๋ฅผ ์–ป์„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
11:31
And then you jump in. I'm sorry to cut you off,
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๊ทธ๋ฆฌ๊ณ  ๋‚˜์„œ ๋‹น์‹ ์ด ๋›ฐ์–ด๋“ญ๋‹ˆ๋‹ค. ๋ง์„ ๋Š๊ฒŒ ๋˜์–ด ์œ ๊ฐ์ด์ง€๋งŒ,
11:34
but this reminded me of the new ad campaign our team is developing.
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์ด ๋ง์„ ๋“ฃ๊ณ  ์šฐ๋ฆฌ ํŒ€์ด ๊ฐœ๋ฐœํ•˜๊ณ  ์žˆ๋Š” ์ƒˆ๋กœ์šด ๊ด‘๊ณ  ์บ ํŽ˜์ธ์ด ์ƒ๊ฐ๋‚ฌ์Šต๋‹ˆ๋‹ค.
11:38
Could we please carve out some time in today's meeting to discuss that as well?
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์˜ค๋Š˜ ํšŒ์˜์—์„œ ๊ทธ ๋ฌธ์ œ๋„ ๋…ผ์˜ํ•  ์‹œ๊ฐ„์„ ์ข€ ๋‚ด ์ฃผ์‹œ๊ฒ ์–ด์š”?
11:43
As you can see in this example,
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์ด ์˜ˆ์—์„œ ๋ณผ ์ˆ˜ ์žˆ๋“ฏ์ด ๋ฐฉํ•ด์—
11:44
there's a brief apology for the interruption and then the speaker
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๋Œ€ํ•ด ๊ฐ„๋žตํ•˜๊ฒŒ ์‚ฌ๊ณผ ํ•œ ๋‹ค์Œ ๋ฐœํ‘œ์ž๊ฐ€
11:49
introduces the off topic issue. Now,
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์ฃผ์ œ์—์„œ ๋ฒ—์–ด๋‚œ ๋ฌธ์ œ๋ฅผ ์†Œ๊ฐœํ•ฉ๋‹ˆ๋‹ค.
11:53
also important here is that rather than immediately jump into that other
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์—ฌ๊ธฐ์„œ ๋˜ํ•œ ์ค‘์š”ํ•œ ์ ์€ ๋ฐ”๋กœ ๋‹ค๋ฅธ ์ฃผ์ œ๋กœ ๋„˜์–ด๊ฐ€๊ธฐ๋ณด๋‹ค๋Š”
11:57
topic,
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11:58
they've simply asked for the opportunity to discuss that at some later
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12:03
point in the meeting today.
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์˜ค๋Š˜ ํšŒ์˜ ํ›„๋ฐ˜๋ถ€์— ๊ทธ ์ฃผ์ œ์— ๋Œ€ํ•ด ๋…ผ์˜ํ•  ๊ธฐํšŒ๋ฅผ ์š”์ฒญํ–ˆ๋‹ค๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค.
12:05
Our third approach for going off topic is to first signal that you're going
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์ฃผ์ œ๋ฅผ ๋ฒ—์–ด๋‚˜๋Š” ์„ธ ๋ฒˆ์งธ ์ ‘๊ทผ ๋ฐฉ์‹์€ ๋จผ์ € ๋Œ€ํ™”์˜ ๋ฐฉํ–ฅ์„ ๋ฐ”๊พธ๊ฒ ๋‹ค๊ณ  ์‹ ํ˜ธ๋ฅผ ๋ณด๋‚ธ
12:10
to change the direction of the conversation,
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12:12
then compliment what has been said previously and then
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๋‹ค์Œ ์ด์ „์— ๋งํ•œ ๋‚ด์šฉ์„ ์นญ์ฐฌํ•˜๊ณ  ๊ณ„์†ํ•ด์„œ
12:17
go ahead and move into the new topic of conversation.
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์ƒˆ๋กœ์šด ๋Œ€ํ™” ์ฃผ์ œ๋กœ ๋„˜์–ด๊ฐ€๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ
12:21
This approach works well when if for example,
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๋“ค์–ด,
12:24
a particular topic of conversation has gone on for too long or if
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ํŠน์ • ๋Œ€ํ™” ์ฃผ์ œ๊ฐ€ ๋„ˆ๋ฌด ์˜ค๋žซ๋™์•ˆ ์ง€์†๋˜์—ˆ๊ฑฐ๋‚˜ ํŠน์ •
12:30
you're not interested in a topic or feel that you don't know enough about a
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์ฃผ์ œ์— ๊ด€์‹ฌ์ด ์—†๊ฑฐ๋‚˜ ๋Œ€ํ™”์— ์ฐธ์—ฌํ•  ๋งŒํผ ์ฃผ์ œ์— ๋Œ€ํ•ด ์ถฉ๋ถ„ํžˆ ์•Œ์ง€ ๋ชปํ•œ๋‹ค๊ณ  ๋Š๋‚„ ๋•Œ ์ด ์ ‘๊ทผ ๋ฐฉ์‹์ด ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค
12:34
topic to participate in the conversation. If that's the case,
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. ๊ทธ๋ ‡๋‹ค๋ฉด
12:39
then again you'll want to wait for a moment of silence before interrupting and
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์ค‘๋‹จํ•˜๊ธฐ ์ „์— ์ž ์‹œ ์นจ๋ฌต์„ ๊ธฐ๋‹ค๋ฆฐ ํ›„
12:44
then follow this approach. Signal compliment go off topic.
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์ด ์ ‘๊ทผ ๋ฐฉ์‹์„ ๋”ฐ๋ฅด์‹ญ์‹œ์˜ค. ์‹ ํ˜ธ ์นญ์ฐฌ์ด ์ฃผ์ œ์—์„œ ๋ฒ—์–ด๋‚ฌ์Šต๋‹ˆ๋‹ค.
12:49
We're going to take a look at two different scenarios for this one,
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์šฐ๋ฆฌ๋Š” ์ด์— ๋Œ€ํ•œ ๋‘ ๊ฐ€์ง€ ์‹œ๋‚˜๋ฆฌ์˜ค๋ฅผ ์‚ดํŽด๋ณผ ๊ฒƒ์ž…๋‹ˆ๋‹ค.
12:53
and in the first one I want you to imagine that you're at a networking event.
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์ฒซ ๋ฒˆ์งธ ์‹œ๋‚˜๋ฆฌ์˜ค์—์„œ๋Š” ๋„คํŠธ์›Œํ‚น ์ด๋ฒคํŠธ์— ์ฐธ์„ํ•˜๊ณ  ์žˆ๋‹ค๊ณ  ์ƒ์ƒํ•ด ๋ณด์‹œ๊ธฐ ๋ฐ”๋ž๋‹ˆ๋‹ค.
12:56
You've met someone new and they're telling you a bit about their background,
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๋‹น์‹ ์€ ์ƒˆ๋กœ์šด ์‚ฌ๋žŒ์„ ๋งŒ๋‚ฌ๊ณ  ๊ทธ ์‚ฌ๋žŒ์ด ์ž์‹ ์˜ ๋ฐฐ๊ฒฝ๊ณผ ์ „๋ฌธ ๋ถ„์•ผ์— ๋Œ€ํ•ด ์กฐ๊ธˆ ์ด์•ผ๊ธฐํ•ด ์ฃผ๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค
13:00
their area of expertise. However,
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. ํ•˜์ง€๋งŒ, ์ž˜
13:03
it's an area that you don't know very much about.
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๋ชจ๋ฅด์‹œ๋Š” ๋ถ„์•ผ์ž…๋‹ˆ๋‹ค .
13:06
You don't feel well versed in that particular topic,
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๋‹น์‹ ์€ ๊ทธ ํŠน์ • ์ฃผ์ œ์— ๋Œ€ํ•ด ์ž˜ ๋ชจ๋ฅธ๋‹ค๊ณ  ๋Š๋ผ๊ธฐ
13:10
so when there's a brief pause in the conversation,
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๋•Œ๋ฌธ์— ๋Œ€ํ™”๊ฐ€ ์ž ๊น ๋ฉˆ์ท„์„ ๋•Œ,
13:12
you might use it as an opportunity to address something they said earlier
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๋‹น์‹ ์€ ๊ทธ๊ฒƒ์„ ๊ทธ๋“ค์ด ์ด์ „์— ๋งํ•œ ๊ฒƒ์— ๋Œ€ํ•ด ์–ธ๊ธ‰
13:17
and allow the conversation to go in another direction.
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ํ•˜๊ณ  ๋Œ€ํ™”๊ฐ€ ๋‹ค๋ฅธ ๋ฐฉํ–ฅ์œผ๋กœ ๋‚˜์•„๊ฐˆ ์ˆ˜ ์žˆ๋Š” ๊ธฐํšŒ๋กœ ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
13:21
Here's what that would sound like.
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๊ทธ ์†Œ๋ฆฌ๋Š” ๋‹ค์Œ๊ณผ ๊ฐ™์Šต๋‹ˆ๋‹ค.
13:23
Let's say that your acquaintance has just said this,
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์ง€์ธ์ด ๋ฐฉ๊ธˆ ์ด๋ ‡๊ฒŒ ๋งํ–ˆ๋‹ค๊ณ  ๊ฐ€์ •ํ•ด ๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค.
13:27
although it's important to emphasize a better user experience,
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๋” ๋‚˜์€ ์‚ฌ์šฉ์ž ๊ฒฝํ—˜์„ ๊ฐ•์กฐํ•˜๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•˜์ง€๋งŒ
13:30
sometimes I prioritize the user interface,
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๋•Œ๋กœ๋Š” ์‚ฌ์šฉ์ž ์ธํ„ฐํŽ˜์ด์Šค๋ฅผ ์šฐ์„ ์‹œํ•˜๊ณ 
13:33
good design can ultimately reduce potential problems,
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์ข‹์€ ๋””์ž์ธ์€ ๊ถ๊ทน์ ์œผ๋กœ ์ž ์žฌ์ ์ธ ๋ฌธ์ œ๋ฅผ ์ค„์ผ ์ˆ˜ ์žˆ์œผ๋ฉฐ ๋””์ž์ธ ์˜ต์…˜์—
13:37
and I love thinking about design options. Again,
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๋Œ€ํ•ด ์ƒ๊ฐํ•˜๋Š” ๊ฒƒ์„ ์ข‹์•„ํ•ฉ๋‹ˆ๋‹ค . ๋‹ค์‹œ ๋งํ•˜์ง€๋งŒ,
13:40
you don't feel particularly familiar with this area,
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์—ฌ๋Ÿฌ๋ถ„์€ ์ด ์˜์—ญ์— ๋Œ€ํ•ด ํŠน๋ณ„ํžˆ ์ต์ˆ™ํ•˜์ง€ ์•Š๋‹ค๊ณ  ๋Š๋ผ๋ฏ€๋กœ
13:43
so here's how you would go off topic. I know this is slightly off topic,
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์ฃผ์ œ์—์„œ ๋ฒ—์–ด๋‚˜๋Š” ๋ฐฉ๋ฒ•์€ ๋‹ค์Œ๊ณผ ๊ฐ™์Šต๋‹ˆ๋‹ค. ์ฃผ์ œ์—์„œ ์กฐ๊ธˆ ๋ฒ—์–ด๋‚œ ์ด์•ผ๊ธฐ์ธ ๊ฒƒ์€ ์•Œ์ง€๋งŒ,
13:48
but could I ask you something?
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ํ•œ ๊ฐ€์ง€ ์—ฌ์ญค๋ด๋„ ๋ ๊นŒ์š”?
13:50
While I'm not an expert on user experience like you are,
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์ €๋Š” ๋‹น์‹ ์ฒ˜๋Ÿผ ์‚ฌ์šฉ์ž ๊ฒฝํ—˜ ์ „๋ฌธ๊ฐ€๋Š” ์•„๋‹ˆ์ง€๋งŒ
13:54
I appreciate your focus on design.
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๋””์ž์ธ์— ์ง‘์ค‘ํ•ด์ฃผ์…”์„œ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค.
13:56
What designs do you find both aesthetically pleasing and practical?
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์‹ฌ๋ฏธ์ ์œผ๋กœ ๋งŒ์กฑ์Šค๋Ÿฝ๊ณ  ์‹ค์šฉ์ ์ด๋ผ๊ณ  ์ƒ๊ฐํ•˜๋Š” ๋””์ž์ธ์€ ๋ฌด์—‡์ž…๋‹ˆ๊นŒ?
14:00
I love anything minimalistic.
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๋‚˜๋Š” ๋ฏธ๋‹ˆ๋ฉ€ํ•œ ๊ฒƒ์„ ์ข‹์•„ํ•œ๋‹ค.
14:03
Do you see here how first we've signaled that we're going off topic,
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์—ฌ๊ธฐ์„œ ์šฐ๋ฆฌ๊ฐ€ ์–ด๋–ป๊ฒŒ ์ฒ˜์Œ์— ์ฃผ์ œ์—์„œ ๋ฒ—์–ด๋‚˜๊ณ  ์žˆ๋‹ค๋Š” ์‹ ํ˜ธ๋ฅผ ๋ณด๋‚ธ
14:07
then we've referred back to and complimented something that was said earlier
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๋‹ค์Œ ์ด์ „์— ๋งํ•œ ๋‚ด์šฉ์„ ๋‹ค์‹œ ์–ธ๊ธ‰ ํ•˜๊ณ  ์นญ์ฐฌํ•˜์—ฌ ๋Œ€ํ™”์˜ ์ƒˆ๋กœ์šด ์ดˆ์ ์œผ๋กœ
14:12
and allowed that to help us transition into a new focus of the conversation.
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์ „ํ™˜ํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋˜์—ˆ๋Š”์ง€ ํ™•์ธํ•˜์„ธ์š” .
14:17
And now let's take a look at how we would use this same approach and a far more
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์ด์ œ ๋™์ผํ•œ ์ ‘๊ทผ ๋ฐฉ์‹๊ณผ ํ›จ์”ฌ ๋”
14:22
casual event. For example,
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์บ์ฃผ์–ผํ•œ ์ด๋ฒคํŠธ๋ฅผ ์–ด๋–ป๊ฒŒ ์‚ฌ์šฉํ•˜๋Š”์ง€ ์‚ดํŽด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด,
14:25
maybe you're at someone's party and you've just met someone new in the
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๋ˆ„๊ตฐ๊ฐ€์˜ ํŒŒํ‹ฐ์— ์ฐธ์„ํ–ˆ๋Š”๋ฐ ๋ฐฉ๊ธˆ ๋Œ€ํ™”์—์„œ ์ƒˆ๋กœ์šด ์‚ฌ๋žŒ์„ ๋งŒ๋‚ฌ๋Š”๋ฐ
14:29
conversation,
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, ๊ทธ ์‚ฌ๋žŒ์ด ์ž๊ธฐ ์ž๋…€
14:30
they're doing a lot of talking about their kids and you don't have kids,
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์— ๊ด€ํ•ด ๋งŽ์€ ์ด์•ผ๊ธฐ๋ฅผ ํ•˜๊ณ  ์žˆ๋Š”๋ฐ, ๋‹น์‹ ์€ ์•„์ด๊ฐ€ ์—†์–ด์„œ ๊ทธ ๋ง
14:34
so you can't really relate to that topic of conversation.
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์— ๋ณ„๋กœ ๊ณต๊ฐํ•  ์ˆ˜ ์—†์„ ์ˆ˜๋„ ์žˆ์Šต๋‹ˆ๋‹ค. ๋Œ€ํ™” ์ฃผ์ œ.
14:38
You'd love to shift the focus to something else. Here's how you could do that.
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์ดˆ์ ์„ ๋‹ค๋ฅธ ๊ฒƒ์œผ๋กœ ์˜ฎ๊ธฐ๊ณ  ์‹ถ์„ ๊ฒƒ์ž…๋‹ˆ๋‹ค . ๊ทธ๋ ‡๊ฒŒ ํ•  ์ˆ˜ ์žˆ๋Š” ๋ฐฉ๋ฒ•์€ ๋‹ค์Œ๊ณผ ๊ฐ™์Šต๋‹ˆ๋‹ค.
14:43
First, let's imagine someone says, my kids love to watch.
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๋จผ์ €, ๋ˆ„๊ตฐ๊ฐ€๊ฐ€ ์šฐ๋ฆฌ ์•„์ด๋“ค์€ ๋ณด๋Š” ๊ฒƒ์„ ์ข‹์•„ํ•œ๋‹ค๊ณ  ๋งํ•œ๋‹ค๊ณ  ์ƒ์ƒํ•ด ๋ด…์‹œ๋‹ค.
14:48
If you could give a mouse a cookie, it's their favorite show,
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์ƒ์ฅ์—๊ฒŒ ์ฟ ํ‚ค๋ฅผ ์ฃผ๋ฉด ์ƒ์ฅ๊ฐ€ ๊ฐ€์žฅ ์ข‹์•„ํ•˜๋Š” ํ”„๋กœ๊ทธ๋žจ์ด๊ณ 
14:52
and then you could respond with, sorry, this is totally unrelated,
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๋‹ค์Œ๊ณผ ๊ฐ™์ด ๋Œ€๋‹ตํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ฃ„์†กํ•ฉ๋‹ˆ๋‹ค. ์ „ํ˜€ ๊ด€๋ จ์ด ์—†์ง€๋งŒ
14:56
but I love the dress you're wearing.
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์ž…๊ณ  ์žˆ๋Š” ๋“œ๋ ˆ์Šค๊ฐ€ ๋งˆ์Œ์— ๋“ญ๋‹ˆ๋‹ค.
14:58
It reminds me of the one Keira Knightly wore in atonement.
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ํ‚ค์ด๋ผ ๋‚˜์ดํ‹€๋ฆฌ๊ฐ€ ์†์ฃ„ํ•  ๋•Œ ์ž…์—ˆ๋˜ ์˜ท์ด ์ƒ๊ฐ๋‚˜๋„ค์š”.
15:01
Have you watched that movie again?
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๊ทธ ์˜ํ™”๋ฅผ ๋‹ค์‹œ ๋ณด์…จ๋‚˜์š”?
15:03
You can see here that we've started with that signal.
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์—ฌ๊ธฐ์—์„œ ์šฐ๋ฆฌ๊ฐ€ ํ•ด๋‹น ์‹ ํ˜ธ๋กœ ์‹œ์ž‘ํ–ˆ์Œ์„ ์•Œ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
15:06
We're signaling that we want to take the conversation in another direction.
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์šฐ๋ฆฌ๋Š” ๋Œ€ํ™”๋ฅผ ๋‹ค๋ฅธ ๋ฐฉํ–ฅ์œผ๋กœ ์ง„ํ–‰ํ•˜๊ณ  ์‹ถ๋‹ค๋Š” ์‹ ํ˜ธ๋ฅผ ๋ณด๋‚ด๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
15:10
We've inserted a compliment and moved on to a new topic. Now,
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์นญ์ฐฌ์„ ์‚ฝ์ž…ํ•˜๊ณ  ์ƒˆ๋กœ์šด ์ฃผ์ œ๋กœ ๋„˜์–ด๊ฐ”์Šต๋‹ˆ๋‹ค. ์ด์ œ
15:15
the one thing I will say about this approach is the compliment you give,
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์ด ์ ‘๊ทผ ๋ฐฉ์‹์— ๋Œ€ํ•ด ์ œ๊ฐ€ ๋ง์”€๋“œ๋ฆฌ๊ณ  ์‹ถ์€ ํ•œ ๊ฐ€์ง€๋Š”,
15:19
whether it's professional or casual, must be genuine.
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์ „๋ฌธ์  ์ด๋“  ์ผ์ƒ์ ์ด๋“  ์—ฌ๋Ÿฌ๋ถ„์ด ํ•˜๋Š” ์นญ์ฐฌ์€ ์ง„์‹ฌ์ด์–ด์•ผ ํ•œ๋‹ค๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค.
15:24
People know when you're saying something just to say it.
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์‚ฌ๋žŒ๋“ค์€ ๋‹น์‹ ์ด ๋‹จ์ง€ ๊ทธ๊ฒƒ์„ ๋งํ•˜๊ธฐ ์œ„ํ•ด ๋ฌด์—‡์ธ๊ฐ€๋ฅผ ๋งํ•  ๋•Œ๋ฅผ ์•Œ๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
15:29
So if you're going to use this approach,
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๋”ฐ๋ผ์„œ ์ด ์ ‘๊ทผ ๋ฐฉ์‹์„ ์‚ฌ์šฉํ•˜๋ ค๋ฉด ๋‹น์‹ ์ด
15:31
make sure that the compliment you want to give is a real compliment.
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์ฃผ๊ณ  ์‹ถ์€ ์นญ์ฐฌ์ด ์ง„์ •ํ•œ ์นญ์ฐฌ์ธ์ง€ ํ™•์ธํ•˜์‹ญ์‹œ์˜ค.
15:36
It's a genuine compliment.
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์ง„์‹ฌ์ด ๋‹ด๊ธด ์นญ์ฐฌ์ž…๋‹ˆ๋‹ค.
15:38
And now the fourth and final approach is to simply change the topic.
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์ด์ œ ๋„ค ๋ฒˆ์งธ์ด์ž ๋งˆ์ง€๋ง‰ ์ ‘๊ทผ ๋ฐฉ์‹์€ ๋‹จ์ˆœํžˆ ์ฃผ์ œ๋ฅผ ๋ฐ”๊พธ๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค.
15:43
This is always best when there is a natural lull,
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์ด๊ฒƒ์€ ๋Œ€ํ™”๊ฐ€ ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ๋ฉˆ์ท„์„ ๋•Œ, ์ฆ‰ ์ž์—ฐ์Šค๋Ÿฌ์šด ์ˆœ๊ฐ„์ด ์žˆ์„ ๋•Œ ํ•ญ์ƒ ๊ฐ€์žฅ ์ข‹์Šต๋‹ˆ๋‹ค
15:47
a natural moment of pause in the conversation. For example,
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. ์˜ˆ๋ฅผ ๋“ค์–ด,
15:51
maybe everyone says what they wanted to say and then it's just kind of quiet.
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๋ชจ๋‘๊ฐ€ ์ž์‹ ์ด ํ•˜๊ณ  ์‹ถ์€ ๋ง์„ ํ•˜๊ณ  ๋‚˜๋ฉด ๊ทธ๋ƒฅ ์กฐ์šฉํ•ด์งˆ ์ˆ˜๋„ ์žˆ์Šต๋‹ˆ๋‹ค.
15:55
The topic maybe has come to a dead end.
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์ฃผ์ œ๊ฐ€ ๋ง‰ ๋‹ค๋ฅธ ๊ณจ๋ชฉ์— ์ด๋ฅด๋ €์„ ์ˆ˜๋„ ์žˆ์Šต๋‹ˆ๋‹ค.
15:58
That's the moment when you can simply insert something new.
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์ƒˆ๋กœ์šด ๊ฒƒ์„ ์‚ฝ์ž…ํ•˜๊ธฐ๋งŒ ํ•˜๋ฉด ๋˜๋Š” ์ˆœ๊ฐ„์ž…๋‹ˆ๋‹ค.
16:02
We still have some connector phrases.
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์•„์ง ๋ช‡ ๊ฐ€์ง€ ์—ฐ๊ฒฐ ๋ฌธ๊ตฌ๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค.
16:05
We always want to have a smooth transition from one thing to another,
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์šฐ๋ฆฌ๋Š” ํ•ญ์ƒ ํ•˜๋‚˜์˜ ์ž‘์—…์—์„œ ๋‹ค๋ฅธ ์ž‘์—…์œผ๋กœ์˜ ์›ํ™œํ•œ ์ „ํ™˜์„ ์›ํ•˜๋ฉฐ
16:09
and you'll see that in action. Here again,
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์‹ค์ œ๋กœ ์ด๋ฅผ ํ™•์ธํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์—ฌ๊ธฐ์„œ ๋‹ค์‹œ
16:11
we're gonna take a look at two different scenarios, and for this first one,
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๋‘ ๊ฐ€์ง€ ์‹œ๋‚˜๋ฆฌ์˜ค๋ฅผ ์‚ดํŽด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค. ์ฒซ ๋ฒˆ์งธ ์‹œ๋‚˜๋ฆฌ์˜ค์—์„œ๋Š”
16:15
I want you to imagine that you're doing a bit of small talk with a fellow parent
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16:20
at your child's school. You're both there to pick up your kids.
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์ž๋…€์˜ ํ•™๊ต์—์„œ ๋™๋ฃŒ ํ•™๋ถ€๋ชจ์™€ ์•ฝ๊ฐ„์˜ ์žก๋‹ด์„ ๋‚˜๋ˆ„๊ณ  ์žˆ๋‹ค๊ณ  ์ƒ์ƒํ•ด ๋ณด์„ธ์š”. ๋‘ ๋ถ„ ๋ชจ๋‘ ์•„์ด๋“ค์„ ๋ฐ๋ฆฌ๋Ÿฌ ์˜ค์…จ์Šต๋‹ˆ๋‹ค.
16:24
Some small talk has started and then there's a bit of an awkward silence.
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์•ฝ๊ฐ„์˜ ์žก๋‹ด์ด ์‹œ์ž‘๋œ ํ›„ ์•ฝ๊ฐ„์˜ ์–ด์ƒ‰ํ•œ ์นจ๋ฌต์ด ํ˜๋ €์Šต๋‹ˆ๋‹ค.
16:29
Let's imagine this first, the other parent says,
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๋จผ์ € ์ด๊ฒƒ์„ ์ƒ์ƒํ•ด ๋ณด์ž, ๋‹ค๋ฅธ ๋ถ€๋ชจ๋Š”
16:34
we'll have to see how the year goes with this teacher. Like you said,
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์šฐ๋ฆฌ๊ฐ€ ์ด ์„ ์ƒ๋‹˜๊ณผ ํ•จ๊ป˜ ํ•œ ํ•ด๊ฐ€ ์–ด๋–ป๊ฒŒ ์ง€๋‚ด๋Š”์ง€ ์ง€์ผœ๋ด์•ผ ํ•  ๊ฒƒ์ด๋ผ๊ณ  ๋งํ•ฉ๋‹ˆ๋‹ค . ๋‹น์‹ ์ด ๋งํ–ˆ๋“ฏ์ด,
16:37
she seems rather nice,
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๊ทธ๋…€๋Š” ๊ฝค ์ฐฉํ•ด ๋ณด์ด๋Š”๋ฐ,
16:39
and then there's kind of a weird long silence when that happens.
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๊ทธ๋Ÿฐ ์ผ์ด ๋ฐœ์ƒํ•˜๋ฉด ์ด์ƒํ•˜๊ฒŒ ๊ธด ์นจ๋ฌต์ด ํ˜๋ €์–ด์š”.
16:44
You could change the topic by saying, oh, in other news,
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์•„, ๋‹ค๋ฅธ ๋‰ด์Šค์—์„œ ๊ณผ์ผ ์š”๊ตฌ๋ฅดํŠธ ํŒฉ์— ๋Œ€ํ•œ
16:48
did you hear about the recall on those fruity yogurt packs?
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๋ฆฌ์ฝœ ์†Œ์‹์„ ๋“ค์œผ์…จ๋‚˜์š” ?๋ผ๊ณ  ๋งํ•˜์—ฌ ์ฃผ์ œ๋ฅผ ๋ฐ”๊ฟ€ ์ˆ˜๋„ ์žˆ์Šต๋‹ˆ๋‹ค.
16:51
My kids live on those. Luckily,
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๋‚ด ์•„์ด๋“ค์€ ๊ทธ๊ฑธ๋กœ ์‚ด์•„์š”. ์šด ์ข‹๊ฒŒ๋„
16:54
I found out about the recall just before my grocery run. Yesterday.
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์‹๋ฃŒํ’ˆ์ ์„ ์šด์˜ํ•˜๊ธฐ ์ง์ „์— ๋ฆฌ์ฝœ์— ๋Œ€ํ•ด ์•Œ๊ฒŒ ๋˜์—ˆ์Šต๋‹ˆ๋‹ค. ์–ด์ œ.
16:58
Here we used the phrase, oh,
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์—ฌ๊ธฐ์„œ ์šฐ๋ฆฌ๋Š” ์ฃผ์ œ์˜ ๋ณ€ํ™”๋ฅผ ์•Œ๋ฆฌ๋Š”
17:01
in other news as a way to signal a shift in the topic.
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๋ฐฉ๋ฒ•์œผ๋กœ ๋‹ค๋ฅธ ๋‰ด์Šค์—์„œ '์˜ค,'๋ผ๋Š” ๋ฌธ๊ตฌ๋ฅผ ์‚ฌ์šฉํ–ˆ์Šต๋‹ˆ๋‹ค .
17:05
And finally, here's one more scenario. In this case,
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๋งˆ์ง€๋ง‰์œผ๋กœ ์‹œ๋‚˜๋ฆฌ์˜ค๊ฐ€ ํ•˜๋‚˜ ๋” ์žˆ์Šต๋‹ˆ๋‹ค. ์ด ๊ฒฝ์šฐ์—๋Š”
17:09
I want you to imagine that you're meeting with a client.
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๊ณ ๊ฐ์„ ๋งŒ๋‚˜๊ณ  ์žˆ๋‹ค๊ณ  ์ƒ์ƒํ•ด ๋ณด์‹œ๊ธฐ ๋ฐ”๋ž๋‹ˆ๋‹ค.
17:12
You've set aside a full hour for this discussion.
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์ด ํ† ๋ก ์„ ์œ„ํ•ด ํ•œ ์‹œ๊ฐ„์„ ํ• ๋‹นํ•˜์…จ์Šต๋‹ˆ๋‹ค.
17:14
You're going over some paperwork during this one hour conversation.
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๋‹น์‹ ์€ ํ•œ ์‹œ๊ฐ„ ๋™์•ˆ์˜ ๋Œ€ํ™” ๋™์•ˆ ๋ช‡ ๊ฐ€์ง€ ์„œ๋ฅ˜ ์ž‘์—…์„ ๊ฒ€ํ† ํ•˜๊ฒŒ ๋ฉ๋‹ˆ๋‹ค . ์„œ๋ฅ˜์˜
17:19
You've gone over each particular section of the paperwork and you've reviewed
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๊ฐ ํŠน์ • ์„น์…˜์„ ๊ฒ€ํ†  ํ•˜๊ณ 
17:24
expectations as well.
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๊ธฐ๋Œ€ ์‚ฌํ•ญ๋„ ๊ฒ€ํ† ํ–ˆ์Šต๋‹ˆ๋‹ค.
17:26
You get to the end and realize you still have a full 10 minutes before your next
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๋๊นŒ์ง€ ๊ฐ€๋ณด๋‹ˆ ๋‹ค์Œ ํšŒ์˜๊นŒ์ง€ ์•„์ง 10๋ถ„์ด๋‚˜ ๋‚จ์•˜๋‹ค๋Š” ๊ฒƒ์„ ๊นจ๋‹ฌ์•˜์Šต๋‹ˆ๋‹ค
17:30
meeting. Here's what you might see happen first,
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. ๋จผ์ € ๋ณผ ์ˆ˜ ์žˆ๋Š” ์ƒํ™ฉ์€ ๋‹ค์Œ๊ณผ ๊ฐ™์Šต๋‹ˆ๋‹ค.
17:34
your client might say, okay, thank you. I understand now.
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๊ณ ๊ฐ์ด '์•Œ๊ฒ ์Šต๋‹ˆ๋‹ค, ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค'๋ผ๊ณ  ๋งํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค . ์ง€๊ธˆ์€ ์ดํ•ด. ์ด
17:39
I appreciate you walking me through all of this and you might respond with
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๋ชจ๋“  ๊ณผ์ •์„ ์•ˆ๋‚ดํ•ด ์ฃผ์…”์„œ ๊ฐ์‚ฌ๋“œ๋ฆฌ๋ฉฐ ๋ฌธ์ œ ์—†์ด ์‘๋‹ตํ•˜์‹ค ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค
17:44
no problem. On that note, if there are no other questions,
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. ๋‹ค๋ฅธ ์งˆ๋ฌธ์ด ์—†์œผ์‹œ๋ฉด
17:47
please go ahead and sign page one and page three.
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1ํŽ˜์ด์ง€์™€ 3ํŽ˜์ด์ง€์— ์„œ๋ช…ํ•ด ์ฃผ์‹œ๊ธฐ ๋ฐ”๋ž๋‹ˆ๋‹ค.
17:50
I'll provide you with a copy for your records via email.
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๊ท€ํ•˜์˜ ๊ธฐ๋ก์„ ์œ„ํ•œ ์‚ฌ๋ณธ์„ ์ด๋ฉ”์ผ๋กœ ๋ณด๋‚ด๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค.
17:54
In this particular context,
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์ด๋Ÿฌํ•œ ํŠน๋ณ„ํ•œ ๋งฅ๋ฝ์—์„œ, ์šฐ๋ฆฌ๋Š” ๋งˆ์ง€๋ง‰ 10๋ถ„์„ ์ฑ„์šฐ๊ธฐ ์œ„ํ•ด
17:55
rather than shift to a new topic of conversation to fill that
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์ƒˆ๋กœ์šด ๋Œ€ํ™” ์ฃผ์ œ๋กœ ์ „ํ™˜ํ•˜๊ธฐ๋ณด๋‹ค๋Š”
18:00
last 10 minutes,
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18:02
we've simply indicated the final steps of what is expected and signaled
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๋‹จ์ˆœํžˆ ์˜ˆ์ƒ๋˜๋Š” ์ตœ์ข… ๋‹จ๊ณ„๋ฅผ ํ‘œ์‹œํ•˜๊ณ 
18:07
that we're going to bring the conversation or the meeting to a close.
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๋Œ€ํ™”๋‚˜ ํšŒ์˜๋ฅผ ๋งˆ๋ฌด๋ฆฌํ•  ๊ฒƒ์ด๋ผ๋Š” ์‹ ํ˜ธ๋ฅผ ๋ณด๋ƒˆ์Šต๋‹ˆ๋‹ค. .
18:11
With that you have all the considerations you need of how and
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์ด๋ฅผ ํ†ตํ•ด
18:16
when to appropriately go off topic in English,
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์˜์–ด๋กœ ์ฃผ์ œ๋ฅผ ์ ์ ˆํ•˜๊ฒŒ ๋ฒ—์–ด๋‚˜๋Š” ๋ฐฉ๋ฒ•๊ณผ ์‹œ๊ธฐ๋ฅผ ๊ณ ๋ คํ•˜์—ฌ
18:19
ensuring that what you want to shift to is relevant and relatable.
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์ „ํ™˜ํ•˜๋ ค๋Š” ๋‚ด์šฉ์ด ์ ์ ˆํ•˜๊ณ  ์—ฐ๊ด€์„ฑ์ด ์žˆ๋Š”์ง€ ํ™•์ธํ•ฉ๋‹ˆ๋‹ค.
18:24
If you found today's lesson helpful to you,
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์˜ค๋Š˜์˜ ๊ฐ•์˜๊ฐ€ ๋„์›€์ด ๋˜์—ˆ๋‹ค๋ฉด ์•Œ๋ ค์ฃผ์‹œ๋ฉด
18:27
I would love to know and you can let me know in a few ways. Number one,
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๊ฐ์‚ฌํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค. ๋ช‡ ๊ฐ€์ง€ ๋ฐฉ๋ฒ•์œผ๋กœ ์•Œ๋ ค์ฃผ์‹ค ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ฒซ์งธ, YouTube์—์„œ
18:31
you can give this lesson a thumbs up here on YouTube and while you're at it,
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์ด ๊ฐ•์˜์— ์ข‹์•„์š”๋ฅผ ํ‘œ์‹œ ํ•˜๊ณ  ์‹œ์ฒญํ•˜๋Š” ๋™์•ˆ
18:34
subscribe to this channel so you never miss one of my Confident English lessons.
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์ด ์ฑ„๋„์„ ๊ตฌ๋…ํ•˜๋ฉด ์ œ Confidential English ๊ฐ•์˜ ์ค‘ ํ•˜๋‚˜๋„ ๋†“์น˜์ง€ ์•Š์œผ์‹ค ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
18:39
Number two,
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๋‘˜์งธ, ์•„๋ž˜ ๋Œ“๊ธ€์„ ํ†ตํ•ด
18:40
you can share your questions and thoughts with me down in the comments below.
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์งˆ๋ฌธ๊ณผ ์ƒ๊ฐ์„ ์ €์™€ ๊ณต์œ ํ•˜์‹ค ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค .
18:43
And finally,
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๊ทธ๋ฆฌ๊ณ  ๋งˆ์ง€๋ง‰์œผ๋กœ,
18:44
you can head over to the Speak Confident English website where you'll find
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Speak Confident English ์›น์‚ฌ์ดํŠธ๋กœ ๊ฐ€์„œ
18:48
lessons free resources and a fluency training for me called how to get
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๋ฌด๋ฃŒ ๊ฐ•์˜ ์ž๋ฃŒ์™€
18:53
the confidence to Say What You Want in English.
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์˜์–ด๋กœ ์›ํ•˜๋Š” ๊ฒƒ์„ ๋งํ•˜๋Š” ์ž์‹ ๊ฐ์„ ์–ป๋Š” ๋ฐฉ๋ฒ•์ด๋ผ๋Š” ์œ ์ฐฝ์„ฑ ํ›ˆ๋ จ์„ ์ฐพ์„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
18:55
Thank you so much for joining me and I look forward to seeing you next time.
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ํ•จ๊ป˜ํ•ด์ฃผ์…”์„œ ๋„ˆ๋ฌด ๊ฐ์‚ฌ๋“œ๋ฆฌ๋ฉฐ, ๋‹ค์Œ์— ๋˜ ๋ต™๊ธฐ๋ฅผ ๊ธฐ๋Œ€ํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค.
์ด ์›น์‚ฌ์ดํŠธ ์ •๋ณด

์ด ์‚ฌ์ดํŠธ๋Š” ์˜์–ด ํ•™์Šต์— ์œ ์šฉํ•œ YouTube ๋™์˜์ƒ์„ ์†Œ๊ฐœํ•ฉ๋‹ˆ๋‹ค. ์ „ ์„ธ๊ณ„ ์ตœ๊ณ ์˜ ์„ ์ƒ๋‹˜๋“ค์ด ๊ฐ€๋ฅด์น˜๋Š” ์˜์–ด ์ˆ˜์—…์„ ๋ณด๊ฒŒ ๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๊ฐ ๋™์˜์ƒ ํŽ˜์ด์ง€์— ํ‘œ์‹œ๋˜๋Š” ์˜์–ด ์ž๋ง‰์„ ๋”๋ธ” ํด๋ฆญํ•˜๋ฉด ๊ทธ๊ณณ์—์„œ ๋™์˜์ƒ์ด ์žฌ์ƒ๋ฉ๋‹ˆ๋‹ค. ๋น„๋””์˜ค ์žฌ์ƒ์— ๋งž์ถฐ ์ž๋ง‰์ด ์Šคํฌ๋กค๋ฉ๋‹ˆ๋‹ค. ์˜๊ฒฌ์ด๋‚˜ ์š”์ฒญ์ด ์žˆ๋Š” ๊ฒฝ์šฐ ์ด ๋ฌธ์˜ ์–‘์‹์„ ์‚ฌ์šฉํ•˜์—ฌ ๋ฌธ์˜ํ•˜์‹ญ์‹œ์˜ค.

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