How to Interrupt Someone Politely in English with Tips and Examples

59,812 views ・ 2018-04-18

Speak Confident English


Please double-click on the English subtitles below to play the video.

00:11
Hi I'm Anne Marie with Speak Confident English and welcome to this week's
0
11840
4420
00:16
Confident English lesson. I want to answer a question that I received
1
16260
4590
00:20
recently about interrupting politely in English. In her
2
20850
6240
00:27
comments she said that she was on a telephone call yesterday with some
3
27090
4740
00:31
Americans and she wanted to tell them that she was only able to be on the
4
31830
5909
00:37
phone call for 40 minutes but she didn't know how to interrupt politely so she
5
37739
5101
00:42
wanted to know if I had any ideas. And I definitely have some ideas on this topic.
6
42840
5860
00:48
It's an important one because interrupting conversations is a little
7
48700
6140
00:54
bit delicate; we have to do it correctly. Generally it's rude or impolite to
8
54840
6840
01:01
interrupt someone but for example in this situation, it was
9
61680
6540
01:08
necessary so that she could share an important message or information with
10
68220
5070
01:13
others. In her example the message was that she needed to leave early or that
11
73290
5610
01:18
she couldn't stay on the phone call. There are two other situations where we
12
78900
5880
01:24
might need to interrupt a conversation: for example if there is a discussion
13
84780
5280
01:30
happening and you have a question about something that someone said or you're
14
90060
6720
01:36
not sure about something and you want to clarify what you've understood, then it
15
96780
5490
01:42
might be necessary to interrupt and ask a question. Or it might be that you would
16
102270
6029
01:48
like to join the conversation, you want to add your ideas or opinion before the
17
108299
6901
01:55
discussion moves on to a new topic. Again it might be necessary to interrupt
18
115200
6029
02:01
to join that conversation. So in this lesson today I want to focus on
19
121229
5341
02:06
strategies you can use to be polite when you
20
126570
3600
02:10
interrupt--to do it correctly--and look at some very useful expressions and
21
130170
5550
02:15
phrases that we have in English to do that. Let's start with some essential
22
135720
4710
02:20
tips to help you make sure that you're interrupting politely. Tip number one is
23
140430
5490
02:25
to make sure that you have a good reason to interrupt someone. Again if you need
24
145920
5700
02:31
to share an important message or you need to clarify and ask a question or
25
151620
5820
02:37
you want to make sure that your opinion is heard before the conversation moves
26
157440
5730
02:43
on to another topic, those can all be good reasons to interrupt but if you
27
163170
5700
02:48
just want to tell your story or make sure that you get the opportunity, it's
28
168870
5160
02:54
better to let others finish what they're saying before you jump into the
29
174030
4620
02:58
conversation. Tip number two is to make sure that you use polite language and
30
178650
5490
03:04
this is where those simple magic words of please and thank you, excuse me are
31
184140
7159
03:11
going to help you. Number three, pay attention to your tone of voice. Again
32
191299
7410
03:18
interrupting can be considered rude or impolite so you want to use those magic
33
198709
6851
03:25
polite words to help you and you want to make sure that your tone of voice is
34
205560
4500
03:30
soft and calm as opposed to being aggressive or angry or harsh. Tip number
35
210060
7920
03:37
four, if you can wait for the right moment wait for someone to take a breath
36
217980
6210
03:44
while they're thinking or wait for a pause in the conversation. And number
37
224190
5609
03:49
five if you can try to use body language or non spoken communication to help
38
229799
8250
03:58
indicate that you want to interrupt. What I mean by that is you could use
39
238049
5641
04:03
something like use a hand gesture to indicate that you want to contribute to
40
243690
6930
04:10
the conversation or that you have a question. We also often use eye contact.
41
250620
6149
04:16
If you look directly at the speaker and maybe raise your eyebrows or
42
256769
5881
04:22
lean forward giving them eye contact, that can be a very useful nonverbal sign
43
262650
6540
04:29
that you want to say something. And finally tip number six to make sure that
44
269190
5490
04:34
you're polite when you interrupt is to always say thank you after you've
45
274680
5130
04:39
interrupted and asked your question or made your comment. Now that you've got those
46
279810
5579
04:45
six tips to politely interrupt in English let's look at eleven ways that
47
285389
5851
04:51
you can do that. All of the examples that I'm going to share with you are perfect
48
291240
4620
04:55
for one-on-one conversations, telephone calls, meetings, and group discussions.
49
295860
7010
05:02
Let's start with a few examples for when you need to give some important
50
302870
5109
05:07
information or deliver a message such as the example earlier in the video where
51
307979
6181
05:14
someone needed to say "I'm sorry but I can't stay on the call any longer" or I
52
314160
5970
05:20
have to go in 40 minutes. Here are a few common ways that we can start those
53
320130
6599
05:26
sentences where we need to interrupt. For example, I hate to interrupt but... I hate
54
326729
5940
05:32
to interrupt but I wanted to let you know I need to get off the phone call a
55
332669
4680
05:37
little bit early today or I'm sorry to interrupt but I wanted to let you know I
56
337349
5190
05:42
have to leave a little early. You could also use a question for example, I don't
57
342539
5551
05:48
mean to be rude but may I interrupt for a moment? Or may I interrupt quickly? Most
58
348090
6750
05:54
of the time of course when we do it politely, when we use that polite
59
354840
4049
05:58
language and a polite question, it's no problem to have a quick interruption. Now
60
358889
6391
06:05
sometimes you might be in a conversation with someone--maybe it's your neighbor or
61
365280
4560
06:09
someone at work--and you really need to go. You don't have time to continue the
62
369840
7290
06:17
conversation. Maybe you have a meeting or you need to go pick up your kids and
63
377130
4770
06:21
it's a little bit difficult to interrupt someone when they're telling you a story
64
381900
5160
06:27
or talking about their day but here's a really easy way to do that: I'm so sorry
65
387060
7169
06:34
I really don't want to interrupt you but unfortunately I have to pick
66
394229
4431
06:38
up my kids in just a few minutes so I have to go but thank you so much for
67
398660
4860
06:43
chatting with me for a bit, it was really fun to catch up and I hope that you have
68
403520
3750
06:47
a great day. In that interruption I used all the strategies that we've talked
69
407270
5310
06:52
about: I started with a little hand gesture to indicate that I needed to
70
412580
6240
06:58
interrupt, I used polite and calm language, I had a
71
418820
4319
07:03
good reason to interrupt (I needed to pick up my kids from school) and then I
72
423139
5551
07:08
stayed polite and positive by telling her it was great to chat with her and
73
428690
4800
07:13
that I wished her a good day. Now there are two other situations that we talked
74
433490
5340
07:18
about where you might need to interrupt a conversation, for example, you might
75
438830
5130
07:23
need to ask a question or to clarify something and here are three great ways
76
443960
4980
07:28
to do that: Sorry, can I interrupt to ask a question quickly? Or I'm so sorry for
77
448940
6210
07:35
interrupting but I'd like to make sure I understand what you're saying. Or number
78
455150
4139
07:39
three I don't mean to be rude but can I ask a quick question? And finally when
79
459289
5611
07:44
you're participating in a conversation and you want to join in or add your
80
464900
5280
07:50
comments before the topic changes here are three more great ways to interrupt:
81
470180
5459
07:55
I'm so sorry to interrupt but before we move on I'd really like to add my
82
475639
5460
08:01
thoughts on this topic. Or excuse me, can I jump in here for a moment? And finally
83
481099
5671
08:06
may I add something quickly? In those final examples I did use a couple of
84
486770
5670
08:12
phrasal verbs and the first one I talked about moving on to a new topic. When we
85
492440
6539
08:18
move on to a new topic it means to start to discuss something new or to change
86
498979
5970
08:24
the topic. And then in the second one I said "may I jump in here" and when we
87
504949
5791
08:30
ask to jump into a conversation it simply means to join a conversation. Now
88
510740
6030
08:36
you can find all of these examples in the online lesson that I have for you.
89
516770
4649
08:41
I've written them all out so that you can review them and start using them
90
521419
4901
08:46
in your English conversations. In today's confident English lesson we focused on
91
526320
5850
08:52
what to say when you need to interrupt the conversation but in today's
92
532170
6270
08:58
challenge question I want to ask you what do you say if someone interrupts
93
538440
7019
09:05
you? What is the polite thing to say or do in English? You can share your
94
545459
5851
09:11
thoughts and ideas with me in the comment section at the bottom of the
95
551310
3930
09:15
lesson online. With that thank you so much for joining me and I look forward
96
555240
4349
09:19
to seeing you next week for your Confident English lesson.
97
559589
5211
About this website

This site will introduce you to YouTube videos that are useful for learning English. You will see English lessons taught by top-notch teachers from around the world. Double-click on the English subtitles displayed on each video page to play the video from there. The subtitles scroll in sync with the video playback. If you have any comments or requests, please contact us using this contact form.

https://forms.gle/WvT1wiN1qDtmnspy7