How to Interrupt Someone Politely in English with Tips and Examples

59,590 views ・ 2018-04-18

Speak Confident English


Please double-click on the English subtitles below to play the video.

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Hi I'm Anne Marie with Speak Confident English and welcome to this week's
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Confident English lesson. I want to answer a question that I received
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recently about interrupting politely in English. In her
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comments she said that she was on a telephone call yesterday with some
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Americans and she wanted to tell them that she was only able to be on the
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phone call for 40 minutes but she didn't know how to interrupt politely so she
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wanted to know if I had any ideas. And I definitely have some ideas on this topic.
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It's an important one because interrupting conversations is a little
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bit delicate; we have to do it correctly. Generally it's rude or impolite to
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interrupt someone but for example in this situation, it was
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necessary so that she could share an important message or information with
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others. In her example the message was that she needed to leave early or that
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she couldn't stay on the phone call. There are two other situations where we
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might need to interrupt a conversation: for example if there is a discussion
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happening and you have a question about something that someone said or you're
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not sure about something and you want to clarify what you've understood, then it
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might be necessary to interrupt and ask a question. Or it might be that you would
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like to join the conversation, you want to add your ideas or opinion before the
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discussion moves on to a new topic. Again it might be necessary to interrupt
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to join that conversation. So in this lesson today I want to focus on
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strategies you can use to be polite when you
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interrupt--to do it correctly--and look at some very useful expressions and
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phrases that we have in English to do that. Let's start with some essential
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tips to help you make sure that you're interrupting politely. Tip number one is
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to make sure that you have a good reason to interrupt someone. Again if you need
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to share an important message or you need to clarify and ask a question or
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you want to make sure that your opinion is heard before the conversation moves
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on to another topic, those can all be good reasons to interrupt but if you
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just want to tell your story or make sure that you get the opportunity, it's
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better to let others finish what they're saying before you jump into the
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conversation. Tip number two is to make sure that you use polite language and
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this is where those simple magic words of please and thank you, excuse me are
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going to help you. Number three, pay attention to your tone of voice. Again
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interrupting can be considered rude or impolite so you want to use those magic
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polite words to help you and you want to make sure that your tone of voice is
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soft and calm as opposed to being aggressive or angry or harsh. Tip number
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four, if you can wait for the right moment wait for someone to take a breath
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while they're thinking or wait for a pause in the conversation. And number
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five if you can try to use body language or non spoken communication to help
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indicate that you want to interrupt. What I mean by that is you could use
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something like use a hand gesture to indicate that you want to contribute to
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the conversation or that you have a question. We also often use eye contact.
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If you look directly at the speaker and maybe raise your eyebrows or
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lean forward giving them eye contact, that can be a very useful nonverbal sign
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that you want to say something. And finally tip number six to make sure that
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you're polite when you interrupt is to always say thank you after you've
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interrupted and asked your question or made your comment. Now that you've got those
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six tips to politely interrupt in English let's look at eleven ways that
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you can do that. All of the examples that I'm going to share with you are perfect
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for one-on-one conversations, telephone calls, meetings, and group discussions.
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Let's start with a few examples for when you need to give some important
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information or deliver a message such as the example earlier in the video where
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someone needed to say "I'm sorry but I can't stay on the call any longer" or I
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have to go in 40 minutes. Here are a few common ways that we can start those
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sentences where we need to interrupt. For example, I hate to interrupt but... I hate
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to interrupt but I wanted to let you know I need to get off the phone call a
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little bit early today or I'm sorry to interrupt but I wanted to let you know I
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have to leave a little early. You could also use a question for example, I don't
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mean to be rude but may I interrupt for a moment? Or may I interrupt quickly? Most
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of the time of course when we do it politely, when we use that polite
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language and a polite question, it's no problem to have a quick interruption. Now
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sometimes you might be in a conversation with someone--maybe it's your neighbor or
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someone at work--and you really need to go. You don't have time to continue the
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conversation. Maybe you have a meeting or you need to go pick up your kids and
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it's a little bit difficult to interrupt someone when they're telling you a story
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or talking about their day but here's a really easy way to do that: I'm so sorry
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I really don't want to interrupt you but unfortunately I have to pick
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up my kids in just a few minutes so I have to go but thank you so much for
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chatting with me for a bit, it was really fun to catch up and I hope that you have
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a great day. In that interruption I used all the strategies that we've talked
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about: I started with a little hand gesture to indicate that I needed to
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interrupt, I used polite and calm language, I had a
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good reason to interrupt (I needed to pick up my kids from school) and then I
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stayed polite and positive by telling her it was great to chat with her and
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that I wished her a good day. Now there are two other situations that we talked
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about where you might need to interrupt a conversation, for example, you might
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need to ask a question or to clarify something and here are three great ways
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to do that: Sorry, can I interrupt to ask a question quickly? Or I'm so sorry for
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interrupting but I'd like to make sure I understand what you're saying. Or number
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three I don't mean to be rude but can I ask a quick question? And finally when
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you're participating in a conversation and you want to join in or add your
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comments before the topic changes here are three more great ways to interrupt:
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I'm so sorry to interrupt but before we move on I'd really like to add my
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thoughts on this topic. Or excuse me, can I jump in here for a moment? And finally
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may I add something quickly? In those final examples I did use a couple of
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phrasal verbs and the first one I talked about moving on to a new topic. When we
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move on to a new topic it means to start to discuss something new or to change
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the topic. And then in the second one I said "may I jump in here" and when we
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ask to jump into a conversation it simply means to join a conversation. Now
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you can find all of these examples in the online lesson that I have for you.
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I've written them all out so that you can review them and start using them
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in your English conversations. In today's confident English lesson we focused on
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what to say when you need to interrupt the conversation but in today's
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challenge question I want to ask you what do you say if someone interrupts
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you? What is the polite thing to say or do in English? You can share your
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thoughts and ideas with me in the comment section at the bottom of the
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lesson online. With that thank you so much for joining me and I look forward
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to seeing you next week for your Confident English lesson.
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